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Need some diagnostic help with hard drive(s), CD problems, CD reader problems, etc..

Q: Need some diagnostic help with hard drive(s), CD problems, CD reader problems, etc..

The particulars are regarding a 32 bit version of Vista Home Basic Edition on an Everex laptop. It began giving startup error messages about an imminent hard drive failure months ago, requesting F1 to continue. Eventually the messages began to appear while the PC was running. The user disabled the msgs and the laptop continued to function for months, without any apparent problem beyond the boot msg.

I ran chkdsk 3 times in a row and saw the exact same named cluster errors every time, although the utility said after each pass that they'd been repaired. Then I ran the HDAT2 utility. It ran for about 7 hours, and it also said that it had repaired clusters. Subsequent boots however. always gave the same imminent HDD failure msg, press F1, etc....

Although it's an Everex laptop, I have no Everex CD, so I tried to boot using a 32 bit Dell Vista Home disk. I hear a lot of noises. But I never get a thing to pop up on the screen. Same non-result with a Spotmau Bootsuite CD. The only thing I got to work on a disk was the one with the HDAT2 utility. So I put the Vista disk in a disk reader which plugs into a USB port. (It's a Targas DVD-ROM reader). I wasn't sure just how to change the boot order in setup to access the disk in the reader so I simply put the hard drive last. Didn't do a thing - it just attempted to boot from the HDD. By this time it was blue screening with an unmountable boot volume, so I put another hard drive in the laptop. It won't boot from it - although I am offered to 'repair the computer' on startup.. Doing that repair, It says it can't identify the startup problem. Advanced options give me a command prompt where I performed a fixboot and a fixmbr successfully. I also performed a chkdsk /r, which found no errors (remember this is not the original HDD). I still can't get it to do anything from a disk in the optical drive, and I still can't get it to do anything through my disk reader.

I made no changes to the BIOS (I wouldn't know what TO change), although I do see that the BIOS screen recognizes that this HDD is a Hitachi, and I actually don't remember what machine the hard drive came from. Since Launch Repair brought up the Vista repair screens, doesn't that mean that this drive came from a Vista laptop?

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Preferred Solution: Need some diagnostic help with hard drive(s), CD problems, CD reader problems, etc..

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hey Guys, first things first. I had an old hard drive from a crapped out laptop. My uncle gave me an USB Hard drive converter(unsure on it's brand, after it worked i threw out the box). Problem is that I used it several times between a mac and a pc(school and home computer) and now it give me an I/o error when I try to copy stuff and says it can't find the item when I try to delete something. I tried reformatting(all this is on a PC BTW). I tried plugging it into a mac at school, but it wouldn't show up as connected.

I just realised that I had a driver cd for it, but I have lost it and cannot find it(too many CD's to keep track of, lol), I was wondering if there was anything I could do to fix this problem. It is a fujitsu, 30 GB hard drive(though it when I was using it, it showed as a 20 GB) I would prefer not to have to buy a new adapter or hard drive. I would just like to use this, to store all my music on, because the hard-drive on this computer(it's only 40GB getting a new one soon) is getting cluttered with music.
Now for my second problem, which isn't really my problem at all, but I digress. My friend was using her microphone(on an XP Home) and half way through her conversation it cut out. I have got her to check all her sound settings, no low sound settings on her computer. She has tried recording messages but nothing happens as if a microphone is not plugged in. I gave her my microphone to try out with no avail. I had a feeling that it... Read more

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I am in the process of doing a clean re-install of Windows XP for Home on my PC. I have 3 hard drives:

c: 200gb Maxtor SATA drive - bootable with Windows XP (existing Windows install)
d: 20gb Maxtor IDE drive - non bootable data drive
g: 160gb Maxtor IDE drive - bootable with the clean install of Windows XP for home on it

Windows is not seeing all the sizes quite right yet but I will tackle that when I have solved this major problem that follows:

If I boot from the C drive - I have no problems at all. Windows will see all the different drives as it should do, I can access them all and they all work fine.

When I come to boot the clean install on drive G windows changes the drive letters - G becomes C, D remains as D but the 200gb Maxtor SATA drive isn't seen at all and might as well not exist.

Disk Management within Windows is no help as it can't see the drive, Maxtor software MaxBlast 4 is also no help as it can't see the drive on this install either.

I have checked and rechecked the BIOS but have pretty much discounted any issues here as it clearly shows all 3 drives and all 3 drives are listed on boot up. It's just when Windows kicks in that I have the problem.

I guess it's a simple setting somewhere, but I am pulling out what little hair I have left trying to think what it is - so any ideas would be very gratefully received.

Thanks in advance and kind regards


A:Hard Drive Bootup Problems, Help required - Windows not seeing new hard drive Options

This is what I would do to enhance performance and storage strategy:

1. Use the 20g for the os and housekeeping utes such as av, spyware, etc only, nothing else goes on that drive.
2. Use the 160g for apps installs.
3. Use the 200g for data.

This might get you past the bios/firmware/os/drive letter issue and make better use of the drives. The 20 isn't really good for storage anymore, but would be great for an os/system ute drive. It's performance is less than the other drives, but that's ok, most of the os will stay in ram anyway after boot, you won't make any real diff having a faster os drive.
You might want to place a pagefile on each drive so pageing can occur concurrently too.

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I REALLY hope someone out there can help me with this!

I have a failed hard drive/ stuffed partion, and i DESPERATELY need the data from it!

A computer was brought into me with two hard drives. The owner asked me to set up a duel boot with vista and XP on the first hard drive, and to leave the second hard drive alone (its his backup drive with all his photos, movies etc) I was working away as per usual, when i noticed the second hard drive was no longer coming up in Windows Explorer. Well it was, but not correctly. whenever i clicked on it it said 'would you liket to format the drive?' obviously, i didnt want to do that.

I ran Partition Magic 8.0 which showed the drive was only 8Gigs (it should have been 1T or 1000Gigs) Partition Magic also said there was a problem with the drive and offered to fix it. I agreed, however there was no change.

I've run a number of programs to try and fix the drive:
Acronis Disk Director Server 10.0
Partition Table Doctor 3.5 Demo
Dtidata Partition Repair Tool
Recover My Files v3.98

However, all the partition repairers claim that the drive is only 8 Gigs, and they can go no further. All the File Recovery Programs will only scan for 8 Gigs, and thus, i can not recover my clients precious photos and videos.

The BIOS comes up as recognizing the drive as 33Gigs?

I really REALLY need the data from this drive! Does anyone know how to fix my problem?

Thanx heaps in advance,


A:Solved: Hard Drive/ Partition Problems! My 1T Hard Drive appears as 8Gigs?!

I've used ZAR to recover files from a RAID box that seemed to have been corrupted due to a bad power supply.

You might check it out. It's free. Meaning it will only allow you to recover so many files at a time. I bought it, and like it.

They have a forum that is monitored quite often, from the developer too.

Good luck.


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Somehow.. I have been infected with "Hard Drive Diagnostic" software. Of course it find everything wrong and I am in danger..... right. Does anyone know how to get it off the machine? I am running XP professional for an OS.

A:Hard Drive Diagnostic

Welcome!Please follow our Removal Guide here Remove HDD Diagnostic (Uninstall Guide) .You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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OK, here's the deal: I have an old Quantum Fireball ST hard drive. It hasn't worked for some time, and I keep trying to run a diagnostic on it. I've tried Maxtor's PowerMax (downloaded the latest, version 4.09) and it won't detect the drive at all. Just for grands, I tried Western Digital's diagnostic on it. WD's diagnostic pulled up the drive name and everything, but said it couldn't run any tests because it's not a WD drive.

So here's my question, why can't Maxtor read their own friggin drives!?!?? And if they can't do anything to it, is there another program out there than can test the drive?

A:Need a Hard Drive Diagnostic

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I have had the same problem, I did your method but only about half of my hidden stuff have reappeared and the quick launch bar next to the start button is still missing

A:Hard Drive Diagnostic

Hello I split you to your own topic titled "Hard Drive Diagnostic"

you have run UnHide?? I have asked someone else to look here as they are handling these issues.

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Is anybody familiar with the Drive Health program from Helexis Software Development? I would
like to know how reliable it is. I have been running it for about 10 or 11 months, and it now says
that my HD is going to start to deteriorate on or about Tuesday and I should backup my data.
I also ran into a problem trying to backup my C drive (NTFS) onto an external HD (FAT32). The
error message said it could only backup about 4g, when there is about 111g more space on
the external HD.

A:Hard Drive Diagnostic Utilities

Lone Star:I am not familiar with the tool that you mentioned. I would be inclined to try a tool from the manufacturer of the hard disk to check the integrity of your drive. What is the make and model of your drive? The following link should be helpful in troubleshooting this problem.Hard Drive Installation and Diagnostic ToolsYou also mentioned backing up files to your external hard drive. I am not sure if you are trying to backup the entire drive. I would suggest that you try copying only data files that are critical. At least, you will those backed up in case something goes wrong with the drive. What was the exact message that you received when you attempted the backup. Is your hard disk under warranty?Hope that helps.

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Looks like my laptop became infected while I was having help fixing my desktop! When I try to start up my computer, immediately I get a pop up from Hard Drive Diagnostic saying that certain programs are "not supported on this machine." My screen stays black without any icons and the systems tray doesn't come up either. It pretty much stays black with the Hard Drive Diagnostic screen staying on top of anything I try to open. I can open up in safemode and I went through the protocol for posting a gmer log. DeFogger worked, DDS downloaded but there was a pop up saying this file dosen't have a program associated with it. When I ran GMER, it seemed tobe doing fine but my computer shut off and rebooted about half way through the scan.

Sorry I don't have any logs...


A:Virus - Hard Drive Diagnostic

Hello and welcome to Bleeping ComputerPlease refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.First, please try following these steps here in the removal guide, specifically the Automated Removal Instructions for Hard Drive Diagnostic using Malwarebytes' Anti-Malware section.http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnosticPlease post the TDSSKiller log, the Rkill log and the MBAM log in your reply...and a DDS log after all that if you are able.

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Hello, Im having probs with my hard drive making harsh grinding noises, is there a test I can use? Any help is appreciated, cheers

A:hard drive diagnostic test

Depends on the make/model of your drive. Western Digital has an excellent little utility to check THEIR drives. Do you know what kind of drive you have? You may need to open the computer and have a look on the drive. Then go to the drive's manufacture's web site and see if anything is offered.

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I have a deskstar HD that I believe is failing. I am looking for a utility that will scan the HD and let me know what might be wrong.
Anyone know of any good utilities??


A:Looking for a Hard Drive diagnostic utility

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I have this seemingly unbeatable malware called hard drive diagnostic. It is basically a program that hides all desktop icons, removes all program files shortcuts, installs crap on your computer, hides all the folders in "my computer" and pretends to be a crappy antivirus.
I have tried following this guide: http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic
It worked fine once, I started the malware program which eliminated the adware files, restarted the computer and found the same malware files again. Now I can no longer run Rkill or MBAM, not even off of a usb drive.
Any other suggestions before I start formatting my hard drive?

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An icon named "Hard Drive Diagnostic" just showed up on my desktop and later that day I had pop ups about threats to my computer and missing hard drives appear so I restarted to safe mode and ran MBAM (after updating it). After removing infections I thought it would be done but after rebooting to normal mode the pop-ups showed back up. I re-ran MBAM but again it did not solve the problem.
DDS (Ver_10-12-05.01) - NTFSx86 NETWORK
Run by Miami Student at 20:46:14.39 on Mon 12/06/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.557 [GMT -5:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Miami Student\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://www.google.com/a/muohio.edu/ServiceLogin?service=mail&passive=true&... Read more

A:Hard Drive Diagnostic Malware

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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When i was first infected with the above virus i ran the Rkill which was successful. Based on the steps provided i than ran Malware removal program which required update. When performing the update it failed so i continued with the existing version and removed what it found. Based on the instructions i than restarted the laptop but the Hard Drive Diagnostic came back. Please help me to remove this virus. I'm attaching the DDS log below:

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Run by Komal Sharma at 17:10:10 on 2011-06-24
============== Running Processes ===============
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spools... Read more

A:Infected with Hard Drive Diagnostic

Hi, Welcome to Bleeping Computer.My name is Shannon and I will be working with you to remove the malware that is on your machine.I apologize for the delay in replying to your post, but this forum is extremely busy.Please Track this topic - On the top right on this tread, click on the Option button, and, in the drop-down list, click on 'Track this topic'. Under Subscription Information, click on 'Immediate Email Notification' and then click on the Proceed button at the bottom.Do Not make any changes on your own to the infected computer.Now, let's look more thoroughly at the infected computer -If you need to run RKill to get past the XP Diagnostic infection, do so.We need to see some information about what is happening in your machine. Please perform the following scan:We need to create an OTL Report -
Please download OTL from here:Main Mirror (If you are unable to download it, you might need to download it to flash drive using a clean computer and running it from the flash drive.)Save it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Change the "Extra Registry" option to "Use SafeList"Push the button.Two reports will open, copy and paste them into your reply:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedPlease note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disab... Read more

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My computer keeps showing a screen that says Hard Drive Diagnostic and makes my background black. It will not let me take it off or shut it down and keeps telling me all these kinds of errors such as "Boot Sector of the hard drive is damaged- Critical error". I have searched for hours and found no info on how to go about removing this. Any info would be greatly appreciated!

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Hi Guys,

Let me start by warning you that I am not a whiz when it comes to computers!

My Dell Dimension 4600 has been getting a little cantankerous of late, to the point where it failed to boot up today (I'm on the laptop!).

I've looked for solutions, and the end result after getting a "blue screen" with an "Unmountable Boot Volume" message is the following:

IDE Hard Drive Diagnostics
Primary SATA
Drive 0: No device
Secondary SATA
Drive 0: No device

Primary IDE
Drive 0: WDC WD600BB-75CAAO - Fail. Return Code: 7
Drive 1: Maxtor 6E040l0 - Pass


Is this the dreaded hard drive crash?

Any advice gratefully received!


A:Dell IDE Hard Drive Diagnostic: Fail!

It is either a dead hard drive or the motherboard has stopped talking to it. My bet would be the drive, given the symptoms.

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We had this problem on my wife's computer running Windows XP and tried to remove it ourselves. First, I did properties of the icon on the desktop labeled "Hard Drive Diagnostics". I went to the location shown in the properties and tried to remove the 3 files and got a message couldn't delete, so I renamed them with the extension .old to no avail. We tried to use the Uninstall guide that was posted by Grinier on Dec. 6, 2010, but after running TDSSKiller, IExplore.exe, and then running Malwarebytes' Anti-Malware, Anti-Malware scanned and returned nothing found. We have also tried to revert to last known Windows download as suggested by another PC support person at my wife's work. I hope you can help us as nothing seems to help. We have 4 users setup on this PC by my wife and the original problem was on the "Jennifer" user. We used the "Jennifer2" user and at first it showed no sign of the malware, but the next day it showed up there as well. I am attaching the requested logs. If you need anything else just let me know. Thanks in advance for your help. Ed
DDS (Ver_10-12-05.01) - NTFSx86
Run by Jennifer2 at 10:33:41.25 on Tue 12/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.469 [GMT -6:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-... Read more

A:Infected with "Hard Drive Diagnostic" malware

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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Hi All

Can anyone recommend a hard drive diagnostic
tool for Toshiba MK6465GSX.

Have done some research on this topic and from
my understanding, there is no tool released by the
manufacturer which actually works - the story is
that Toshiba tests come back as failed even if the drive
is OK.

I currently have no problem with my drive but am
interested to know in case of any future problem.
Therefore a solution is not urgent.

I also looked at DOS Seatools however it seems
that the DOS version can only be used on Seagate and
Maxtor drives.

So if anyone has any suggestion on a bootable diagnostic
tool for my make of drive please post.

Ty in advance for replies

A:Hard Drive Diagnostic Tool For Toshiba

I have used Hitachi drive fitness test. It seems to work with all brands of hard drives.
Not as good as a manufacturer's specific diagnostic, but good enough.

I have also heard that Hiren's Boot CD has a Toshiba diagnostic on it, but it is probably the same tool you used.

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Hi all, got some trouble with (I think the hard drive) and I need to run some diagnostics. It won't boot though, so I need something bootable.

I am looking at:

Ultimate Boot CD
Packard Bell diagnostic CD

What do you use, and what do you think is the best?

A:Best Bootable Hard Drive Diagnostic Tools

The UBCD contains numerous diagnostic tools, the most important ones in regard to hard drive diagnostics are the ones from the hard drive manufacturer's themselves. You can also download the same diagnostics or newer versions of them from each hard drive manufacturer, for example if you have a Seagate hard drive you would use/download the Seagate SeaTools diagnostics to test the hard drive.

The PB diagnostics are likely similar but customized for PB.

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External backup for 2 Win7 home computers.

Prices are currently at a premium for a 2T 2 1/2" USB 3x external backup drive.

I will retire the XP machine soon that is being replaced by the new Win7 machine. The XP machine has 2 drives--one of which is slower than molasses and you can hear the thing churning away when nothing should be going on (indexing off).

I've never had much luck with diagnostic software--in particular PC Doctor when it was shipped with Lenovo systems.

Given the costs involved buying the software makes little sense.

Is there, in particular, hard drive diagnostic software that really can diagnose a problematic drive?

If I knew which drive was bad then I'd put the good one in a container and use it until the USB 3 externals come down in price.


A:Existing hard drive diagnostic vs. new external

I believe all hard drive manufacturers offer their own diagnostic tools. Seagate, just for example, offers SeaTools which can be used on any hard drive.

SeaTools for Windows | Seagate

These tools try to stress the drive to expose any problems. The stressing could possibly push a failing drive over the edge. If you need to find the hard drive manufacturer, a free tool called Speccy would hold.

Speccy - System Information - Free Download

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Running win XP. Hard drive max space is 300gigs. Deleted old photos and videos now at 250 gigs.

Is there a diagnostic tool I can run to figure out what folders and files are taking up all this space?

A:Hard Drive Space Diagnostic Tool?

Try WinDirStat, it's a good freeware drive space manager. It'll help you find the space hogs.

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My son has an acer notepad. It has suddenly stopped connecting to the internet and says there are diagnostic problems. I have made sure all updates are up to date, taken out the battery and put in again but still cannot get a connection. Wha can I do as there is no button on the notepad which switches on the wireless connection

A:Diagnostic Problems

Welcome goatie1635!

Can you post a screenshot of ipconfig /all (run it from a command prompt: type and then run cmd at the Windows Start Menu).

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I just need to know how to disable HP Hardware diagnostics UEFI from startup. It keeps saying my hard drive is bad, even on a new hard drive. I just want to bypass the diagnostics and have been searching for hours.

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I recently had a hard drive diagnostic virus that I removed following the guide on bleeping computer. I'm now left with browser redirect problems. Internet explorer is unusable, firefox is manageable.

Search results in google appear, but when you click a link the redirect kicks in and sends you to an unrelated page, although it's typically to random search pages, kelkoo or out of date websites. Nothing commercial or obviously malicious.

If you frantically click a link you can bypass the redirect. Or clicking the link and then "back" and repeat 4 or 5 times will also bypass it. Once you've bypassed the redirect you can generally browse ok, except that it's quite slow.

If you open a new window or tab then the problem starts all over again.

Any advice would be gratefully received.

My system info:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3069 Mb
Graphics Card: NVIDIA Quadro FX 1700, 512 Mb
Hard Drives: C: Total - 715386 MB, Free - 667345 MB;
Motherboard: Dell Inc., 0TP412, , ..CN7082183A5095.
Antivirus: Kaspersky Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:31:51, on 11/07/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)... Read more

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Bootable, in-Windows, any would do =).


A:Best (free) Hard Drive Diagnostic Tool for Windows 7

I have not tried this program yet, but it was featured on Lifehacker, so it caught my eye.
Windows Surface Scanner Freeware Data Recovery Utility

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Can anyone recommend a hard drive diagnostic tool for Drive Model: WDC WD5000AADS-00S9B0
I am having this constant freeze and BSOD, i already posted a thread related to that expert suggested me to run hard drive diagnostic. If anyone has any suggestion on a bootable diagnostic tool would be really helpful

A:Hard Drive Diagnostic Tool For WDC WD5000AADS-00S9B0

i got it

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OK I'll try to be as clear and direct as I can.

Running: Windows Vista Home Premium

The first sign of trouble came when I got a "hard disk failure" warning and Windows crashed. I restarted the computer and to my horror, the desktop was black, with only an Internet Explorer icon. Everything else was gone, even the Start Menu was blank. Then the fake antivirus popups and this message popped up: "The system has found problems with one or more installed IDE/SATA hard disks." I first ran a full scan on my PC with McAfee AntiVirus Plus, which I have. It found 2 problems and I restarted, but got the same popups/warnings/missing files upon rebooting. Crap.

I Googled and found out it's a trojan called Hard Drive Diagnostic, so I used bleepingcomputer's official thread about removing it, found here: (http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic) and followed the steps first in Safe Mode with Networking (I've been told this is what you do to remove viruses). However RKill found no processes to stop, so I rebooted in Normal mode and ran Rkill again. This time it stopped a malware process, and I proceeded to run a full MalwareBytes scan (without rebooting, as instructed). After a 2 hr 30 minute scan, it found 10 Objects Infected (never had a number this high before!) and I Quarantined/erased and rebooted.

To my dismay, the fake virus scanning popups/warnings popped up. Still, I proceeded with the next step and downl... Read more

A:After trying to remove Hard Drive Diagnostic, my computer is seriously messed up

Please download exeHelper by Raktor from one of the two links below and save it to your Desktop.Link 1Link 2Double-click on exeHelper.com (or exeHelper.scr) to run the fix tool.
If using Vista, right-click on exeHelper and select Run As Administrator. A black window should pop up, press any key to close once the fix is completed.A log file called exehelperlog.txt will be created and should open at the end of the scan)A copy of that log will also be saved in the directory where you ran exeHelper.comCopy and paste the contents of exehelperlog.txt in your next reply.Note: If the window shows a message that says "Error deleting file", please re-run the tool again before posting a log and then post the two logs together (they both will be in the one file).This is a manual fix for Vista/Windows 7 users:1. Copy the entire content of this folder:C:\Users\user_name\AppData\Local\Temp\smtmp\1and paste it to this folder:C:\Program Data\Start Menu2. Copy the entire content of this folder:C:\Users\user_name\AppData\Local\Temp\smtmp\2and paste it to this folder:C:\Users\user_name\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch3. Copy the entire content of this folder:C:\Users\user_name\AppData\Local\Temp\smtmp\3and paste it to this folder:C:\Users\user-name\AppData\Roaming\Microsoft\Intern... Read more

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Hi everyone, I have been pointed here by my friend Chris who I think is admin here?

He told me to do the tests of which I have done and have attached the results.

For some reason my PC keeps making sound advertisements out loud even though I don't see anything turned on to do this? Its usually Xfactor ones!

It also sometimes when on google redirects me to pages I didn't actually click.

Here are the logs:

DDs log:

DDS (Ver_10-12-05.01) - NTFSx86
Run by Dan at 1901.14 on 09/12/2010
Internet Explorer: 8.0.6001.18975 BrowserJavaVersion: 1.6.0_14
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.44.1033.18.3325.1950 [GMT 0:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Wind... Read more

A:Help HDD DIagnostic deleted but still problems!

Hello, and Welcome to TSF.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper at this forum.


Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications,... Read more

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Here is the problem that I'm facing, I have a storage hdd that come out of a XP Pro running machine to Vista and can not be found at all. Please Help?

A:Old Hard Drive Problems

You have to provide more information for people to be able to help.

Did the hard drive fail or experience errors before you disconnected it from the other computer?
How is it connected to the new computer? Internally? Externally? USB enclosure? SATA or IDE?
If internal, does it show up in the BIOS?
Where does it not show up? In My Computer? Disk Management?

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Have a dell dimension 4700. It had been down for a few months because when i turned it on norton would flash, and the screen would go black. figure the harddrive had been blown away so reformatted the hard drive. it worked fine for 4 or 5 days, now all of a sudden, when i turn the machine on, the tower beeps , nothing happens on the screen, all the lights are green on the tower, the cd, and dvd drawers open, but nothing on the screen. I am ready to give up. Is the hard drive bad? It is a 80GB 7.2K Serial ATA , Maxtor Calypso, the system is 3 yrs old as of 12/4/07. Hate to trash it if I can just replace hard drive as everything else works. Need help here.

A:Hard drive problems

One short beep when you turn it on?

One beep is good!

It might just be a bad monitor, if you have a second monitor try that.

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I have a HP 752n and I installed a 2nd hard drive. This is a Western Digital 120 gig. My device manager says that it is installed but it does not appear on my explorer nor can I find it any place else.

What am I doing wrong?

How can I fix this problem?

A:2nd hard drive problems

Does this thread help?


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My computer with Windows 2000 has two physical drives. The slave drive has become invisible and inaccessible due to some sever software problem. The CMOS and Partition Magic reports it healthy and active. It is causing problems. If the drive is removed how will that affect the operation of my C: drive? Can the drive be removed from the system in the CMOS setup?

A:Hard drive Problems

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Hi there. My computer recently became majorally infected with viruses and trojans. After I backed up my most important files, I used the system recovery option that came with my system. I reformatted my hard drive and reinstalled Windows XP. However, before doing this, while my computer was infected, I restarted my computer once and recieved a screen saying that Windows needed to check the C: Drive for consistency. After it was finished, I recovered my system. However, after doing so, my system seems very wierd. Files I delete are sometimes completely deleting and not going to the recycle bin. Other times, files I have already deleted are turning up right where they were before, like some of my personal music files. Also, I repeatedly have to turn off my Windows XP firewall, as I have McAfee. Is my hard drive ruined? I have recovered my system before and never had these kinds of problems. Is there any way to fix these problems? Thanks.

A:Hard Drive Problems

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i have a maxtor quickview serial ata hard drive. i tried installing windows on it but it comes up with an error. i will hit F6 when i need too then it will start loading until an error message pops up reading "file iastor.sys.caused an unexspected error (513) at line 2113 in d:\xpsprtm\base\boot\setup\oemdisk.c." do i need a new driver? or do i need to do something else? any one have this problem?

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I just bought a Western digital 250gb HD to use as a slave drive. I followed all the installation steps set all the jumpers right the EIDE cables are plugged in properly but when i try to boot the computer up with the new harddrive connected it will not get passed the test memory stage. It just locks up right there and doesnt let me do anything else. i cannont enter bios or do anything i am forced to reboot. I can boot the computer up with the new HD not connected. The instructions didnt say to set anything in windows before hand but i was wondering if i had to.,.... any suggestions????
my system specs
amd 64 3200+
1024 ram
ati 9800pro
windows xp pro

A:new hard drive problems

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Hey all. I just installed a new WD caviar blue 320 gb ata HD on my hp pavilion d4790y. When I go to install an OS it it lists 2 partitions on disk 0. One of them is C: of course, and the other is H:.... C: is a 95mb partition and H: is the other 319 gb. As we all know windows wants to install everything on the C: drive (mine being 95mb) and wont let me install on H:. This is not my first time installing a hard drive, but it is my first time with one having drive letter assignments. Any wisdom about possibly how to remedy this situation would be greatly appreciated.

Thanx, Zman

A:New hard drive problems

Depending on the version of windows you are installing,there should
be a link on the partition selection page that says more options.
Click that and there will be options to delete partitions and create partitions.
Delete both and create a new one the full size of the drive.
If you are installing windows 7,it will create a small partition for system
activation files and a larger one for windows,when you install.
Are you sure that is a new drive?
The partition setup is pretty much the layout that windows 7 uses.

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I apologize in advance, I know little no none computers. I cant access the System Recovery, nor BIOS. My computer just freezes. I am able to get into the Mediashield BIOS.

These are my computer specs:


I left my computer on over night to defrag using a program different from what is provided, i cant remember the name. But I've used it many many time before and has never caused problems. I also updated my windows before i went to bed.

When i woke up, my computer was on a screen that says "Detecting Storage Devices." I have nothing but the monitor, mouse, power and keyboard plugged in. Also, nothing in the CD drives.

After the "Detecting storage devices" it says "Reboot and Select proper Boot Device or insert Boot Media in selected Boot Device and press a key. When i press a key, it says the same thing.

I dont have any other hard drives to test. But after unplugging the hard drive wires connected to the MOBO, i got these messages.

"The file is possibly corrupt. The file header checksum does not match the compu (cut off) ed checksum."

"BOOTMGR image is corrupt. System cannot boot."


"AHCI Port0 Device Error
Press F1 to resume."

When i pressed F1 it took me to the boot menu ... i think.

After some time, i was able to get into the boot menu. It said this:
"Windows failed to start. A recent hardware or s... Read more

A:Hard drive problems

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I am working on a older dell dimension 8100 model desktop for a friend and I determined his hard drive was bad so I got a new one for him. I installed it correctly however it will not recognize it as primary hard disk 1 instead it comes up in the bios as primary drive 0 and I have tried everything to get it to where it will boot from primary 0 all it comes up and says is primary hard disk drive 1 not found. So I know the drive is good because it does recognize it but it will only boot from primary 1 not 0. Any ideas I have never been stumped like this before.

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I can't get my hard drive to pull up... but it works on my mac

A:Hard drive problems

Hi Etayloriii, and welcome to TSG.

I don't know what you mean by "pull up." Are you saying you can not view a hard drive's contents using Windows 7?

Are you talking about a portable hard drive that connects by USB?

If the answer is "Yes" to both questions, did you format the hard drive on your Mac? If so, the formatting may not be natively supported by Windows. Depending on the actual formatting used, you may be able to install software on the Windows computer to make the hard drive readable and writeable.

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Okay. I just recently installed a new 30GB hard drive. I am keeping my older 4GB drive in with it. When I installed it, it asked for the DOS system files. Since my boot disk is old, my computer got stuck at the Windows loading screen. So all I did was copy the hard drive image, and everything works fine, except I don't 4GB of worthless crap on my newer 30GB hard drive. Can anyone tell me the files that I need in order for me to be able to use my new hard drive??? I would appreciate any help. Thanks.

A:Hard drive problems

Well the normal method would be
reboot with start up disk to a prompt.
Navigatie to new drive If it's the primary then c, if it's the secondary then probably d. type fdisk at the a prompt, choose option 4 to check you drives to make sure which one is the new drive, it will show the size and drive letter.
type format [drive]: /s to format the drive and write system files to it.
Reboot with start up disk, navigate to your cdrom drive with the win disk in it and type setup to reinstall windows.

Hope that helps

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last nite I heard a strange sound coming from my hard drive. I ran scandisk ( thorough) and it found a few things and fix them. Then I tried to run Defrag. Every time I start it, it stops and says there are errors on my hard drive, run scandisk to fix them and then run defrag again.

I did that twice and cant get defrag to run.

1. What should I do
2. How do or what makes hard drives get errors?

A:hard drive problems

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I have a 433 AMD K-6 with 128 Mb of ram... I have a primary master hard drive with about 19 gigs partitioned into about 16 and 3 gigs each... I also have an older drive, with 6 gigs. Without the older drive hooked up, the computer runs relatively fine, but when I connect it to access the files stored therein, the computer slows down to less than a fourth of its usual speed, crashes MS Outlook, Winamp, and some other programs, and Explorer often 'performs illegal operations.' Whenever I access the drive, or anyhting on it, performance is choppy, and I can't run more than one program at a time. The only thing I could imagine it being is that somehow the drive is using up all the memory, but I can't understand why. Any suggestions?

A:Hard Drive Problems

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Sometimes when i turn on my computer it says these two things:
1762 configuration has occured
162 configuration has occured

then it says my 20gb hardrive is missing but my 6gb is still there and cdrom to

BUT when i take off the computer for like a half hour then turn it back on it works........for like 15minutes!! then freezes then i restart then same message!!!!!!!!

i updated the bios to like dunno-dunno-2001

can someone help me plz

O yeah and my computer is

Ibm 400mhz......lol

ati radeon 7000 64mb

128mb memory

win 98 and win xp (both freeze)

And my computer was working fine with out this message for like 5 months!

A:hard drive problems

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I have a Dell latitude Cpi, and have been having a LOT of problems with it. At startup, it detects my hard drive and starts to boot from it, displaying the windows loading screen. But then, it stops and gives me a blue screen saying error: inaccesible_boot_device. I have tried re-installing the OS with a recovery disk, but my laptop will not detect the hard drive to reinstall the OS. Any suggestions?

A:Hard Drive problems

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i have a problem. i have a 1133 mhz athlon. i have 2 hard disc's in my comp running win XP on FAT 32. my first disc is 27 GB, and my second disc is 20 GB, it has 2 partitions on it - one 3 GB, second 16GB. my win xp is installed on 16 GB partition. so it is like that in my computer
c: (local; 27gb)
d: (local; 16gb)
e: (local; 3 gb)
now's the problem - i have tried to attach another drive to my computer with NTFS, but my computer started very slowly, and said that my hard disc was inaccessible. then i disconnected the new drive, but my computer started very slow !! and it said again, that my c: is not accessible. why? i want to use my c: disc, and i don't want to format it.

A:Having problems with my hard drive

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I have a Compaq Presario 5461, and I've had to install a new hard drive (the old one crashed and could not be repaired).

Anyway...I've installed the drive (set to Master), and now the system gets hung up on the opening Red "Conpaq" screen and will not boot anything from the floppy drive or the CD-RW drive (before removing the old drive the system booted from either the floppy or the CD-RW with the emergency disk).

Any ideas about what I can do next would be appreciated.


Oh, and I have checked the BIOS settings and I cannot seem to find a way to have the system auto-detect the new hard drive.

A:Still Having Hard Drive Problems...Help Please

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