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T470 Thunderbolt 3 DisplayPort and Slim Tip charger options

Q: T470 Thunderbolt 3 DisplayPort and Slim Tip charger options

Hi, I have a T470 laptop with the USB-C charger. I'd like to connect a DisplayPort LCD screen to use as a second display while simultaneously being connected to A/C power and charging my batteries. I am having a bit of trouble figuring out what my options are. 1. I could buy a Thunderbolt 3 hub/dock with a DisplayPort connector on it. I would then connect the charger to one of the USB-C ports on the hub/dock, and the screen to the DP connector. From what I can see, these hubs are fairly expensive, so given that I currently don't need to connect any other TB3 devices I'd like to avoid it if possible.2. I could buy a USB-C - DP adapter or cable, but I have not seen anything with some kind of pass-through function which would allow me to connect my charger. I thought daisy chaining was something TB3 can do, but unfortunately the charger does not have the ability to do this (I know a DP connection has to be at the end of the chain).3. The T470 has a slim tip charge port, in addition to the ability to be charged via the TB3 port. Perhaps a USB-C - slim tip adapter exists which would allow me to connect my charger to the slim tip port, and not worry about the lack of daisy chaining in point 2. I've found a different adapter (wrong interface and wrong direction), but nothing that can do this. Thanks for any info/advice!

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RELEVANCY SCORE 200
Preferred Solution: T470 Thunderbolt 3 DisplayPort and Slim Tip charger options

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RELEVANCY SCORE 66.4

Hi, i have a brand new notebook and an brandnew dockingstation. As i try to connect the dockingstation.  Windows crashes. Also when i plug in the docking stationn and try to start windows crashes.Whats wrong, both components are new????

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RELEVANCY SCORE 65.6

Hi all,I have a ThinkPad T470 and a Pro Dock 90W and I'm trying to use 2 different monitor in the same time using Display Port + DVI-D but I can use only 1 at a time (it works only using VGA + Display Port). Is there some way to solve this problem? Any firmware update? many thanks Cheers

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RELEVANCY SCORE 65.2

Both PSREFs claims [email protected] over Thunderbolt but I thought the dual port controller (even in Alpine Ridge and I suspect these will be Titan Ridge) always had eight lanes of DisplayPort fed into it which is enough for 5K @ 60Hz. So what gives?

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RELEVANCY SCORE 64.8

We recently moved from the Lenovo T470 to the T480. We have purchased two of the T480's, with both we have the same issue;The adapters we have used for the T470, won't work with the T480's. The ports do work with our usb-c displays.  Some background information, the monitors we are connecting too are both from Apple, Thunderbolt Display and the Cinema Display. We have no issue with the T470, with the same adapter. The adapter we are using is a Apple Thunderbolt 3 to thunderbolt 2. We have also tried other adapters from some aftermarket sellers.  What we have tried already:Several adapters, none work. Both portsWe have tried deactivating the security in the BIOS for the USB-C, just to make sure we tried everything, but also no succes. We have spoken to our Lenovo reseller for over an hour, but no succes or tips.. Checking the thunderbolt software, if it gets recognized or anything but no. If anyone could provide some insight into this issue would be greatly appreciated.  Thanks in advance!

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RELEVANCY SCORE 64.8

The Precision 7720 with P5000 video card is specced at DisplayPort 1.4, HDMI 1.4 and Thunderbolt 3. I know that you can get adapters to go from DP to HDMI or Thunderbolt to DP and HDMI though. If I have an application that requires HDMI 2.0 for example, can you get it from the Thunderbolt 3 port or the DisplayPort or is there an underlying limit to HDMI 1.4 in the processor itself? I'm having a hard time understanding the various capabilities.
Wayne

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RELEVANCY SCORE 63.2

I tried to ask on Reddit but it looks like nobody knows the answer. trying it here  where could I find a confirmation that the T470 with onboard HD 620 graphics can drive two 4K Dell P2415Q at 60Hz monitors when connected via Thunderbolt? PSREFs just say it can support up to 3 displays (which is cool, but at what resolution and what will be the refresh rate) and max resolution supported is 4K at 60Hz (again, great, but how many of them?)I was planning to use either the Startech's Thunderbolt 3 to Dual DisplayPort Adapter or Dell TB16 dock to connect the monitors, as Lenovo is not providing ways to connect two 4K monitors over the DisplayPortIdeally, I'd love to have a dock which can connect both monitors but as I understand current generation of mechanical docks does not allow to use two 4k monitors, I guess it has something to do with bandwidth of chips used for DP ports in the docks.

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RELEVANCY SCORE 63.2

Hi.  I received the following when opening lenovo Vantage; A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed.  Other Thuderbolt ports may be functioning normally.  Please contact PC manufacturer for a firmware update to restore full Thunderbolt functionality. What can I do to overcome this?BRCappi

A:T470 Thunderbolt firmware update

Have you tried installing the latest firmware from here?  https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-...
 
What happens?

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RELEVANCY SCORE 63.2

After one of the updates, the docking station connected via Thunderbolt stopped working.From the very beginning I received error now, I get error, when I want to update the firmware, after reading the solution in one of the topics on this site.   How to make Thunderbolt work correctly? The recommendations and solutions described here do not help:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Thunderbolt-Controller-Error/m-p/4268391#M926...https://forums.lenovo.com/t5/Displays-Options-and-Accessories/Thunderbolt-Dock-doesnt-work/m-p/40269...https://forums.lenovo.com/t5/Displays-Options-and-Accessories/Lenovo-Thunderbolt-3-Dock-Firmware-Upd...

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RELEVANCY SCORE 63.2

Does anyone know if Thunderbolt docks work with Linux on the T470? If so, which ones? I'm currently using the Lenovo dock that plugs into the bottom of the machine; running a monitor and a bunch of USB stuff off of it.

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RELEVANCY SCORE 62.8

Dear Lenovo owners, I'm planning to buy a Thunderbolt graphics for my T470 notebook (6th gen Intel i5 CPU) and Lenovo Thunderbolt Graphics Dock (GTX1050), it looks ergonomic and portable. I wonder that is this dock compatible with T470 series? Did anyone tried and satisfied? Many thanks in advance.

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RELEVANCY SCORE 62.8

I have a T470 20HD running Windows 10 Pro. Both the operating system and all Lenovo updates have been applied. Attached to thos is a Plugable-brand USB3 dual HDMI docking station that's been driving a pair of Dell SE2417HG(HDMI2) screens. Or did, until I did the Integrated Firmware of Thunderbolt Function 1.0.12.0-N1QTF16W update, at which point it now only drives a single screen. Windows sees both displays but now can't use one. I've tested both displays and they work fine otherwise, and if I unplug one display the dock will "fail over" to the other display without an issue.Is there a way to roll back this firmware update, or am I basically out of luck? 

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RELEVANCY SCORE 62.8

I have a T470S type 20HF running windows 10 (version 1703) that suddenly the Intel Thunderbolt Driver was updated and gives me the error "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed." The computer is connected through a usb-c cable to a dockin station which has two monitors connected through display port cables. I tried uninstalling the Intel Tunderbolt Software (ver. 17.4.78.500) and reinstalling it.I tried installing thinkpad thunderbolt 3 dock and usc-c dock driver v10017.I tried to install new firmware with the file N1WTH07W but it says "cannot find correct bin file" I still get the same error and cannot use the monitors connected to the docking station. Please help.

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RELEVANCY SCORE 62.4

Everything is working except - no sound via monitor.  Have updated audio drivers,  Suggestions??

A:Yoga X1 ThinkPad thunderbolt LG Monitor Connected via DisplayPort - No Sound

You might need to enable it. 
 
With the monitor connected, turned on and displaying your computer's desktop:
 
Right click on the speaker icon in the taskbar and select "playback devices." 
 
In the white area of the dialog box, right click and make sure both "show disabled devices" and "show disconnected devices" are both checked.
 
Right click on the various playback devices to make sure they're all enabled. 
 
If you start something with audio, you should see the little green "meters" bouncing on one of the devices. Right click that device and set it to default.

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RELEVANCY SCORE 62

Network shares, both administrative and explicitly shared, cannot be accessed when the shares are on a laptop connected via ethernet through the new Thunderbolt 3 dock. Using the onboard NIC, WiFi, as well as the NIC on a Thinkpad Ultradock does not cause this. I have tested on 2 separate T470 laptops with both the Thunderbolt software from this link: http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-T...and the drivers from this link:  https://support.lenovo.com/us/en/solutions/acc100356 I also tried the "Intel Alpine Ridge Thunderbolt Firmware" just added and it appears to be the same version I can access the machines shares from itself, just not from anywhere beyond the TBT3 NIC.Attempting to browse to the machine results in an Error code 0x80070035 The Network path was not found

A:Network shares on T470 not accessible through new Thunderbolt 3 dock

A few other items to note:This is with the latest 1.29 BIOS on the T470.Same result with the Windows firewall turned off.This is with Windows 10 v. 1703

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RELEVANCY SCORE 62

My computer did a BIOS update yesterday and since then the Thunderbolt will not work (computer is connected typically to a Thunderbolt 3 docking station).  I have uninstalled and reinstalled the Thunderbolt driver/software. I get this response when I try to update the firmware :

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RELEVANCY SCORE 62

Not able to get two monitors (Samsung S27E450) plugged into a ThinkPad Thunderbolt 3 docking unit to work with my X1 Yoga (Gen 2).   Montiors connected to docking via DisplayPort cables.   Windows 10 shows the monitors showing up as "Generic PnP" so something is being recognized.  Tried deleting the device in Device Manager, reboot.  Not finding the drivers on the Samsung site.   Any help appreciated. 

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RELEVANCY SCORE 62

On the XPS 15 9550, can an external monitor with Displayport inputs be connect directly into the laptop's USB-C Thunderbolt output using a straight miniDisplayport-to-Displayport cable?  Similarly, can a miniDisplayPort to VGA adapter cable be plugged directly into the USB-C Thunderbolt port to drive older monitors/projectors? Or is the TB15 Dock mandatory in order to get the computer talking to  external video devices through its Thunderbolt port output?

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RELEVANCY SCORE 62

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 60.4

Hello everyone,  Trying to purchase an extra charger for the Lenovo Thinkpad T470 (which was bought in the US) and would love to know which one I can order locally, from Lenovo India.  These are the chargers are available and I can either buy an USB type C charger or the slimport charger, right?  https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/Lenovo-45W-AC-...https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/Lenovo-65W-AC-...https://www.lenovo.com/in/en/accessories-and-monitors/chargers-and-batteries/chargers/PWR-ADP-BO-USB... This is the one that came with the laptop (USB type C):   Would be great if you could please suggest what would be a good buy for this laptop or if it's better to buy a charger from Lenovo USA.  Thank you for  your time.

A:Recommended power adapter/charger for Lenovo Thinkpad T470

I would buy the USB-C, thinking if or when I replace the laptop, the USB-C charger is more likely to work as a spare.  As far as wattage, the 45W will be lighter, but 65W may charge some devices faster and is more likely to be compatible with any replacement.  (I am not suggesting that you are going to replace the laptop soon, but things happen and situations change.)  

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RELEVANCY SCORE 56

I mistakenly assumed that a usb-c port would suffice as a 4 way usb 3.0 connection at thunderbolt 3 bandwidth on my p52s. I now realize the usb hub I bought supports only 5gbps.  Is there a specific thunderbolt 3 hub that can let me utilize 4 usb 3.0 ports at full bandwidth when paired with the Lenovo P52s? I have seen the lenovo workstation hub which has alot more features than I need, does this device require a power source to operate at full bandwidth or can I use it standalone powered only by the laptop? https://support.lenovo.com/us/en/solutions/acc100356

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RELEVANCY SCORE 54.8

HiI just would like a description and confirmation on what the following options do under the Thunderbolt 3 dock in the Bios for this series laptop I tested the option "No security" and this seems to bypass the authentication pop up when logged into Windows when plugging in the Thunderbolt 3 dock. So essentially it enables network ethernet connection to work straight away Can someone tell me what the other options do?

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RELEVANCY SCORE 54.4

Hi, first post here so I'm a newbie I guess. I'v just purchased a used P51 Xeon fairly hi spec 64GB RAM, 2 x 500GB M2, 1 X 1TB SSD and 6-cell battery. I'm a bit confused with the options I have for chargers and batteries as I'd like to buy a spare battery and changer. When I tried the Lenovo UK store it dosen't list the 6 cell battery as a compatible product only the 4 cell battey. Is there anywhere I can go and locate which products are compatible with the P51? Thanks in advance Harry 

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RELEVANCY SCORE 54.4

Hi, first post here so I'm a newbie I guess. I'v just purchased a used P51 Xeon fairly hi spec 64GB RAM, 2 x 500GB M2, 1 X 1TB SSD and 6-cell battery. I'm a bit confused with the options I have for chargers and batteries as I'd like to buy a spare battery and changer. When I tried the Lenovo UK store it dosen't list the 6 cell battery as a compatible product only the 4 cell battey. Is there anywhere I can go and locate which products are compatible with the P51? Thanks in advance Harry 

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RELEVANCY SCORE 54

Hi comunity,  I have recently been having issues with my X1 Yoga 3rd Gen laptop Thunderbolt controller.  I am not able to approve any thunderbolt devices or see options on Port 1 or Port 2.  I have updated the BIOS and reinstalled the OS and Thunderbolt Controller Driver.  see screenshot below any thoughts would be very much appreciated? 

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RELEVANCY SCORE 52.8

My Dell Inspiron 17R 5720 doesn't recognize charger any more. And unfortunately my warranty expired 2 month ago.It was plugged in and working in the morning, but then in the afternoon I noticed that it was running on the battery only. It wont start without battery (just charger plugged in).
1. So here what I have done to debug. Me and my brother, we have purchased the same Dell laptops at the same time a year and a bit ago. This is why for a debugging purposes it was good.I took my charger and plugged in to his computer. And it works. Definitely not the charger issue I guess. And when I plug charger in to my computer, green light is still on the charger. And I have the original charger that came with the laptop.
2. Now, laptop works on the battery only, so this means that motherboard is working. I guess.
3. Next thing I did was unplugged charger and removed the battery from the laptop. Then I pushed and hold "Power" button for 45 seconds to discharge a flea charge. Plugged charger back in but laptop wont start.
4. Next I started laptop on the battery, went to BIOS and checked if the charger is recognized in the BIOS. No, it doesn't recognize charger. So, if it is not a charger then what else can it be?
5. Laptop doesn't have any strange smells so I'm not sure if anything happened with the motherboard, but I would assume mother board is ok because it works of the battery.
6. I was thinking updating the BIOS, but I can't, because it wont update whi... Read more

A:Dell Inspiron 17R 5720 doesn't work with charger. Charger is not recognized. Not charger problem.

Hi CJ777,
Thanks for reaching out with your query. You pretty much figured out all points of failure. Good job.
If the adapter is not detected in BIOS, it most likely is an issue with the mother board. In the BIOS set up, AC adapter should show up as 65w or 90w. If the adapter status is 'None' or 'Unknown Device Installed', it indicates that the mother board is not detecting the adapter for which the battery is not getting charged. Once the battery charge drains, I'm sure the adapter will not charge it again. Replacing the system board should resolve this issue.

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RELEVANCY SCORE 52.4

I have 2 files on my Win 10 Computer:

1. Slim Cleaner
2. Slim Service

They are interlocked so they can't be deleted!
I don't know how they got on my computer in the first place!
Are they some kind of virus?
Must be bad if you can't delete them!

Tully

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RELEVANCY SCORE 49.6

Hello, Lenovo y510p RW-dvd is slim or super slim?
 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Y510P - Slim or super slim RW-dvd

Looks like slim according to parts look up.  Choose "Optical Drives"  under commodity type.  Do not post your serail number here but you can put your serial number in parts lookup to show your specific model.  There are 2 Y510p and i wasnt sure which you had.  I looked up 6494 model.  Please confirm your part numbers before buying.(im not sure if you were asking to help buy or replace a broken part or just curious)
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad-y5...
 

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RELEVANCY SCORE 48.8

Hi please can anyone helpmy monitor works via vga cable to vga cable on old acre laptop but when I connect via displayport to displayport from lenovo the monitor scans but can?t find it is it meant to work directly or do I need to use displayport to dvi adapter that came with machine then buy another adapter to connect up to the vga connection bought machine off eBay no manual etc struggling to get it connected.  Is is it better if I buy think centre monitor ???  Mine is up z24i.    Thanks for any advice allison  

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RELEVANCY SCORE 48.8

I recently bought an HP Envy 32 monitor and hooked it up to my Mac mini using a mini DisplayPort (i.e. Thunderbolt) to DisplayPort cable. The video works fine @ 2560x1440, but I have no sound. The sound output in system preferences mentions "The selected device has no output controls" for the Envy 32. The sound works fine when I use an HDMI cable, but then the resolution is limited to 1080p. The Mac mini is a mid 2011 model, which is capable of transferring audio via DisplayPort, as far aas I know. Any suggestion on how to solve this?













Solved!

View Solution.

A:No sound on HP Envy 32 via mini DisplayPort to DisplayPort c...

Figured out how to get mini-displayport audio to work with the HP monitor (I have a Macbook Air)In addition to selecting the HP Monitor as the audio output in SYSTEM PREFERENCES--->SOUND-->OUTPUT-->HP ENVY 32 An adjustment also needs to be made to the AUDIO MIDI SETUP.  you can either do a search for it in the finder, or it is in APPLICATIONS -->UTILITIES-->Audio MIDI SetupOpen the AppSelect DisplayPort in the left menuUnder format...change to 48000.0Hz  2ch-24bit integerOnce changed you should be hearing audio from your monitor.Good luck. 

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RELEVANCY SCORE 48.8

 Hi. I know there is a discussion here about the x230t supporting 4k, but my model is the x230, and also the said topic ended without a clear answer. Since now 4K TV's and monitors are so common, could someone please confirm that if we connect an x230 to a 4k display, through DisplayPort, we can get 4K resolution out of it (at 30 Hz) ? I want to order an LG 24UD58 online (that is a still at about 200 bucks), for the purpose of reading PDFs and using Office (not gaming), but the only place that says it can be done is this, and I needed confirmation (please). Thank you so much. I think this information could even bring new life to existing x230's and please many owners   

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RELEVANCY SCORE 48.8

Where can I get cables and adapters for the Dual-mode DisplayPort (DisplayPort++) output port.  I want to connect multiple monitors to my laptop for use at home, without buying a docking station.  I already have an old VGA monitor connected to the VGA output.  Are there any other options for connecting additional monitors other than the DisplayPort++ output and docking station?  I've searched Amazon, E-Bay, Best Buy, and nobody seems to have any cables or adaptors that support DisplayPort++.

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RELEVANCY SCORE 47.2

Are there any adapters to do this or ways to do this? I can't seem to find any.

I am buying new monitors, the dell u2414h. Now, while this does have hdmi, I will be connecting multiple monitors together to extend the display from the laptop to give me multiple screens. The problem with this is that it only works if you use displayport and not hdmi, so I need a way to convert the hdmi to displayport or mini displayport.

I will primarily be using these monitors with my laptop that has displayport, so that is why I am getting these monitors and that won't be a problem. I will most likely hook up other laptops to the monitors and hdmi is way more common from what I have seen on laptops than displayport and is why I need a way to go from hdmi to displayport or mini displayport.

Any ideas? Thanks.
 

A:Hdmi to Displayport/Mini Displayport

You can't, HDMI does not support daisy chaining in the manner that DisplayPort does and you can't use a simply adapter to go from HDMI to DisplayPort and get the features of DisplayPort.
 

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RELEVANCY SCORE 46

Hello, Lenovo y510p RW-dvd is slim or super slim?

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RELEVANCY SCORE 46

I am trying to use a 3rd party external GPU enclosure that attaches via thunderbolt, and when attached, I got the message pop-up that external GPU support was not enabled by the vendor, and as such the device will likely not work? Has Dell locked the Latitude 7480 down to no external GPU support?

A:Latitude 7480 - Thunderbolt 3 - Thunderbolt software say external GPU support not enabled?

Probably.  I read somewhere that since Dell is pushing their Alienware external GPU stuff that uses a proprietary connection, they never enabled external GPU support via Thunderbolt.  

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RELEVANCY SCORE 46

Hi,
I myself own an XPS 15 9550 and noticed that I was not getting the full Thunderbolt 3 speedover it's Thunderbolt 3 port. I expected speeds around 2700MB/s, because of the overhead withthe theoretical gross speed of 3870MB/s, but I only ever got 1400MB/s out of it.
I did some digging and found out that none of the XPS notebooks with Thunderbolt 3 are evenable to achieve the full TB3 speeds, because they are only connected with two PCI Express lanes (x2.3).You can read more about this on the following links:Dell Subreddit PostChipset Digging on Forum

Thunderbolt 3 and the promised speeds were the MAIN REASON I even bought this notebook.I feel very cheated here.

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RELEVANCY SCORE 45.6

I already typed something here, since I thought it is related:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-BIOS-update-broke-external-... Pulling Thunderbolt cables was fine. After a while:Pulling Thunderbolt cables gave me 1 in 3 cases a bluescreen (internal power error). I did a BIOS / Thunderbolt / Driver update on 21th of May 2019. Everything was fine, restart worked. Went to work, this time, turned into standbye before pulling the cable. Everything was fine. At home, I opened the Screen after getting out of Sleep (old Linux Standby), saw the welcome for a short moment, and than bluescreen again.  Reboot, ... freezes in BIOS. Directly at the "Lenovo" Splash screen, before having the chance to put on the finger on the fingerprint reader.Super laggy. Tried EVERYTHING mentioned in this forum, enabled/disabled all settings in BIOS, had to reset with the button in the bottom with a paper clip, tried to deactivate internal battery. By a chance of 1 in 4 I could get into the BIOS or select a boot media.  Lenovo hardware test says, that everything is fine. Have been many times, close to a brick, since it hangs directly after pressing the power button. By chance could boot, made a backup. HDMI is also not working. Does not recognize any thunderbolt devices. Flashed old BIOS version, no difference.  What makes a difference: completely disabeling thunderbolt in bios. Than BIOS/booting works like a charm, b... Read more

A:X1Carbon6th, Pulling Thunderbolt cable broke Thunderbolt CHIP, BIOS is freezing, HDMI not working.

For me it sounds like the Thunderbolt Chip or Firmware is broken. Similar to the more popular bricking of Yogas, P51, before. I maybe could flash it manually like discribed here, but I guess, this is against warranty regulations: https://posts.nadim.computer/2018/10/26/repairing-a-thinkpad.html  

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RELEVANCY SCORE 45.2

Hello,the thunderbolt on my X380 Yoga completely stopped working. As I try to connect a P27h for instance, the laptop charges but does not recognize the monitor or USB Hub.I installed every update available on system update and tried to update the Thunderbolt Software and Firmware. The software installed fine but upon updating the firmware the following promt appears:    When I check the version inside the Thunderbold software, this is what shows up:    I am running Windows 10 Home 1803. Any idea why this is not working? Is my thunderbolt controller not working properly?Thanks

A:Thunderbolt not working / Unable to update thunderbolt firmware

There is an issue with the update for the tunderbolt firmware when updating through the system update utility. This is a known issue that the Engineering department has been working on. The only known resolution to this issue so far has been to replace the system board. Im sorry for the inconvenience this is causing. If the device is still under warranty i would speak with the support center to have a tech install a new board.

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RELEVANCY SCORE 45.2

I just got my X1 Extreme yesterday. I updated the BIOS to 1.15 and also updated other drivers. The one pending thing is the Thunderbolt firmware update utility. The first pop-up says "do not connect any Thunderbolt device", but then a second pop-up right before the firmware update says "connect at least one Thunderbolt device. I cancelled the update for now due to the conflicting pop-up messages. Note - I do not have any Thunderbolt devices connected to my X1E laptop. Can I upgrade Thunderbolt firmware safely with no Thunderbolt devices connected, or?

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RELEVANCY SCORE 45.2

Because I didn't liked USB 3.0 ethernet chipsets and USB-based ethernet cannot bear some network-intensive tasks, I wanted to use PCIe-based Thunderbolt ethernet controller on my XPS 15 9550. As there is no Thunderbolt 3 "PCIe" ethernet adapter (except docks), I chose to buy Apple Thunderbolt 3 to 2 adapter and Thunderbolt 2-based ethernet adapter.
I plugged it into the XPS 15 9550 (tested with BIOS 1.1.19, 1.2.14, 1.2.16 and latest Thunderbolt firmware with NVM version 16), and the PCIe device did not pop up. Instead, only USB billboard device is appearing saying that "Alternate Mode configuration not attempted". Both Windows 10 and Ubuntu 16.10 failed to detect the device. I moved this configuration to MSI GS63 laptop, and it detected ethernet controller successfully (that laptop utilizing NVM firmware version 18).
It seems that other vendors are affected with lower NVM firmware version involving setup with Thunderbolt adapter: see the case of Lenovo too. Do you have planned Thunderbolt NVM firmware update for XPS 15 9550? Looks like XPS 13 9360 is using newer Thunderbolt NVM firmware version, though.

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RELEVANCY SCORE 44.4

When i connect charger to laptop the power button and charger light starts button white light blinking my laptop model inspiron n5010
I tried all the steps like removing the battery and unplugged the charger and holds the power button for 30 second and reconnect no change.

A:When i connect charger to laptop the power button and charger light starts blinking

Hi ZMR 1986,
Thank you for writing to Dell Community Forum.
* Are you able to boot into windows normally?
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* Can we check with an alternate adapter?
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Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 44.4

Hi! I have 4 years old Lenovo Yoga Ideapad 13.  The problems started couple weeks ago, when the computer wouldn't run or start up without being plugged in. I followed some other people's advice and got a new battery. It seemed to fix to problem for while. Now few weeks after the same problem stands with the new battery. It won't start or run, but when plugged in it says the battery is 100% and charging.   I tried checking if the charger isn't working, but it charges all fine on my other Yoga, which has the same charger model. So please note that this isn't the common problem that is seen here on the forums, that the battery doesnt charge. I'm pretty frustrated, as this problem persists even though I changed the battery. Anyone have ideas? I figured it could have something to do with the battery wire connecting battery to the motherboard, but there doesn't seem to be any defects or loose wires.  However, I tried taking off the battery connection wire when plugged in, and then I get the message "No battery detected" instead of the regular "100% Fully charged". Any help is appreciated. 

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RELEVANCY SCORE 44.4

When I plug the charger in the message on the battery icon on the bottom toolbar reads as "73%, plugged in, not charging". Obviously the laptop is recognising the charger (i.e "plugged in") but it is not allowing the battery to charge.
I have installed every update on the computer and I have recently searched for any outstanding BIOS updates. The system seems to suggest there is a BIOS update to be installed yet when I try to install it the system says that it cannot detect a charger, and won't complete the update, or it won't complete the update without a charger plugged in in the first place. It's a no-win situation. The computer and charger are only 14 months old so this is very unsatisfactory. When I remove the battery the computer operates on AC power only, so again the charger is working, it simply won't charge the battery and therefore once the battery runs down to 0, which it will eventually, I will be limited to using AC power only.
If I restart the laptop with the charger plugged in it diverts me to a warning page saying that the charger is not recognised and I am given the option to go to the BIOS setup, go to diagnostics or to continue. If I choose "continue" it simply returns me to this warning page every time so the only way to power up the laptop is to do so with the AC charger out, and to then plug it in once the system has started so that the battery doesn't drain completely.
Please help.

A:Inspiron 15 5559 charger not charging battery (manufacturers charger being used)

An unrecognized AC adapter will not charge the battery.
First try a new OEM Dell adapter.  If that's also not recognized, replace the DC power jack:
www.parts-people.com/index.php
If neither the new adapter nor the DC jack solves the problem, you've got a bad charge circuit - replace the mainboard.

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RELEVANCY SCORE 43.2

I don't use my computer for maybe a whole year.
Now, I wanted to use it but it's not working. My battery is addicted, basically, if I don't have a charger I won't be able to turn on the computer.
So when I plugged the charger on the wall, the light on the box charger was solid (it didn't blink); However when I plugged it in the computer the light blinked.
I don't know what's the problem and I would like to fix it, if possible.
 

A:When charger plugged in pc, the light on the charger box blinks

Hi and welcome to TSG.

What happens if the battery is removed and you only use the charger ?

What make and model laptop is it ?
 

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RELEVANCY SCORE 43.2

Hi,My laptop won't hold a charge. I have replaced the battery and charger. The only time it works is when the charger is inserted into the laptop but even though it's plugged in it won't charge and will shut down immediately after the charger is removed. Please help.

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