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Solved: Hp deskjet cannot print (spool error)

Q: Solved: Hp deskjet cannot print (spool error)

For some reason when I started to use the above printer today I got the error message up about the spool subsystem app not running. I googled the message and have tried everything to get it working that was on the Microsoft website. I have stopped the spool running and restarted it to no avail. I booted up in Safe mode and proceeded to follow the instrucions on MS `s site deleting all the registry keys it stated, but it still keeps appearing, can anyone please help me?

I am running XP Home SP3, and until this morning was running fine..

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A: Solved: Hp deskjet cannot print (spool error)

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All of a sudden I can't print?

oh, and on a side note...

How do you modify the dictionary in Firefox? (I've accidently clicked on 'add to dictionary' on certain words that were spelled wrong now they are always wrong???

A:Solved: Print Spool service not running error?

Firefox Spell Checker issue
Check to see if the service is started.
Start> Run> type services.msc then hit OK.
Double click on the line Print Spooler and see if the Startup type: is Automatic
and the Service status is Started

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Hi. I have spent days trying to figure out this problem, but with no luck. I'm hoping someone might be able to help. I have a computer lab at work with 20 PCs configured to the same workgroup. Up until recently, all machines have been able to print to the printer (HP) located in that room. But now, none of them can print to it, nor can it be added to a different user on any of the machines. I get an error that the print spool service is not running, but I have checked on all 20 machines, and it is running on all of them (set to automatic). I tried stopping and restarting the service, but this does not help. The only dependency is RPC and that service is running as well. I have verified that the workgroup name is exactly the same on all of the machines. I don't understand why all of a sudden none of the computers can print, when it used to work just fine. Nothing has been changed since the last time printing was working. No software has been added, no windows updates installed, nothing. I have classes in that room on Saturday and they need to be able to print. I'm desperate. Please help! Thank you!

A:Print Spool Service Not Running (but it is) Error

You might want to look at this post for possable solutions to your problem:

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My mother-in-law had her computer cleaned - apparently in the process something happened to the print spool file. (I've tried calling the guy, but haven't heard from him.)

I've tried all the suggestions I could find through this website, none of them worked - then I saw a posting with the same problem (same error messages), but it was closed, with no apparent solution - ugh.

Here's the deal - when I tried the suggestion of going through Services, I try whatever the suggestion was, and get an error stating the file cannot be found.

I tried going thru system properties to DEP, to Turn on DEP for all programs ... except those I select, clicked Add, typed in C:\WINDOWS\system32\spoolsv.exe - - it's not there - it doesn't exist. I checked the Dependencies tab, it shows RPC, which I tried with it both started and stopped, still no print spool.

Print spool shows up in Services, but there is nothing next to it - no 'running', just blank.

I've been reading every thread I can find, but as yet have not found an answer.

I'm hoping that someone will have another suggestion. Restoring doesn't work, rebooting doesn't work - can't use the printer cd (tried it), 'cause there's no print spool.

PLEASE HELP!! I don't want to have to pay someone to fix this if I can do it.


A:Solved: print spool - tried all suggestions... Help!

Are you saying that you see nothing in the Services Microsoft Management Console (services.msc) other than the Print Spooler name itself? The four columns (Description, Status, Startup Type, Log On As) all show nothing? When you right-click it, you do not see Start, Stop, Restart or anything else? Right-click it and select Properties. Do you see the correct path in the Path to executible field? Should be: C:\WINDOWS\system32\spoolsv.exe

What type of a restore did you perform? A Restore by booting from your XP disk or a System Restore with restore points or...?

Have you tried running System File Checker? sfc /scannow

Also, give this a try:


Try all of these suggestions and let us know. Good luck!

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print spooler not running??
hadn't used my printer in sometime and found that it was gone from my computer. tried to install by adding new printer and got the "print spooler service is not running".

well at first thought it was the printer and bought a new printer, well we all know what happened....nothing, same thing again.

went on this forum and found threads with same problem and tried the solutions posted with no luck.
went into services to print spooler and it was already set on automatic and when tried to hit start it says "could not start the print spool service on local computer. Error 2: the system can not find the file specified"

also checked to see if the RPC file was open or running and it was. also UPnP is running at this time.
any further ideas would be great.

A:Solved: print spool service missing

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it was working just fine the last time i used it (about 4 days ago) and now when i tried to get it to print something it took the paper part way in,and then it just stops and while the power light stays on,the yellow light above it flashes,and i get the little yellow ! that pops up in the bottom right saying "this document failed to print" ive checked my ink cartrides and connections,and deleted and reinstalled the printer as well.any help would be appreciated,thx

A:HP deskjet 600series printer wont print. error msg...........

go to the device manager, locate your printer, and right click it, and update the driver. see if this works

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I have multiple networked HP printers, HP3600 and HP6300. Two computers are having similar symptoms: print jobs will be spooled for printing, yet they don't print. Reboot is required, then all jobs spooled will print. Following the re-boot, printing will work fine for a period of time - that is hours or maybe one day, but never longer than two days.

Operating System: XP with ServicePack 3

I've played with having the printer IP served from DHCP or fixed, with no difference in behavior. Print Spool services are running OK when this occurs.

Any help would be GREATLY appreciated -been working on this for months, and it is driving us crazy.

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ok, got this beast for free, plugged it in, loaded drivers, went to print a test page and, there is some clicking noise, it loads a sheet of paper and then the yellow resume light flashes, no pattern, just constant blinking. A little later a message comes up on the monitor saying print failed blah, blah, etc.. I cancel the printing jobs, and the printer spits the blank sheet out.
Of course I'm thinking it was free for a reason, but it came from my wife's boss, he's replacing some printers and he's giving some of the old ones away, so is it busted, or am i missing something here.

A:Solved: HP Deskjet 648C won't print

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My HP deskjet 2210 won't print it does scan but it will not print. Cleaned everything ran the tests... Weird thing is that when I put the installation disc in it said it didn't support Windows 7..???

What can I do?? I need to print out something badly...

Also when I try to pull up printers and devices in control panel it takes forever!!

Please help!!

A:Solved: HP Deskjet 2210 won't print

I think that unit was introduced at least 1 1/2 years ago, so it makes sense that the included disk would not have Windows 7 support. Suggest you remove/delete whatever you have and install it fresh using the latest package.

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Parallel Cable...Printer is listed as default in Control Panel. LPT 1 port in properties. But no LPT 1 port listed in Systems..only COM port when I expand "Ports"...New motherboard yesterday. As soon as I try to print I get error message.."failed to print". Went to HP to download drivers...HP says no HP or Compaq products installed and nothing available in my language!!! Beats me. Any help? New cable maybe?

A:Solved: HP Deskjet 932C won't print

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Moved my HP Deskjet 5550 from win 98 to XP using a parallel to USB cable. Obtained latest drivers and installed. Test print and calibration both correct but won't print out anything but first centimeter on page before ejecting in any other application. Print preview (even the HP supplied one) shows one page correctly but print queue lists it as 3 pages!

Is this to do with XP the cable or what? Have uninstalled and reinstalled - same problem. Have checked page set up in application and printer and all appears correct.

Can't understand why test page correct but nothing else!

Any help welcome!

A:Solved: Deskjet 5550 won't print properly

Umm... okay, when you say 'parallel to USB', do you mean a USB/Parallel adaptor? If so, why not just use a USB cable, since the 5550 has an either/or system? (I have 2 of these machines, one of which is plugged into two computers - one through the parallel, one through the USB.)

Remember though, since the 5550 has both jacks available, you have to chose which setup to use when doing so. If you are using a parallel to parallel hookup, the printer has to be plugged into the parallel jack and powered on while the software is being installed. If you're trying to plug it in via a USB to USB connection, you must install the software BEFORE plugging the machine into the USB jack - the install will tell you when to plug it in. If you are using a USB/Parallel adaptor, ITS OWN software must be installed first. The adaptor then needs to be plugged into the computer, and THEN you plug the printer into the adaptor and power it up, followed by installing the software via the Parallel to Parallel method.

Now, the other thing to remember is to either use the 5550's install disk to remove the software, or simply delete the 5550's icon from the Printer's and Faxes listing on your Control Pannel. I do NOT reccommend using "Add or Remove Software" for printers, since this program can remove too much, such as registry information from Windows.

Good luck!


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Thx in advance for input :

error writing to LPT 1
unknown system error

comments : I have external Iomega Zip drive and HP ScanJet 5P as part of my system. The printer starts to print word document and stops mid stream. In the past I have shut down computer, restarted and it works. I'm thinking of uninstalling printer and scanner and reinstalling. In the past I have had .dll error messages(I may have inadvertently deleted some .dll a while back when moving scanner files from C drive to Zip drive, my system has never been the same since.) Your consideration is appreciated and lunch is on me if we ever meet.

A:{SOLVED} HP Deskjet 722C print problem

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I lost all of my printers in W2K Pro. When I try to add them the print spooler fails. When I start the spooler, it starts but the when I try to add a printer it fails. HEKP, what to do? I don't want to reload the OS.


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i have been trying to install a new printer for 2 days now should be easy but it's been a nightmare when i run the istall disk that came with the printer it tells me print spool has stopped and needs to be restarted when i click ok it kicks me from install i tried to restart it manualy but i get an error message that says denied error 5 so i went to microsofts suport page and found this

To resolve this problem, follow these steps:1. Click Start, click Run, type %windir%\system32, and then click OK.

Note %windir% represents the folder where Windows is installed.
2. Right-click the spoolsv file, and then click Rename.
3. Type oldspool, and then press ENTER.
4. Insert the Windows XP disk in the computer's CD or DVD drive. Press and hold down the SHIFT key as you insert the disk to prevent the Windows XP installation from starting automatically.
5. Click Start, click Run, type expand CD drive:\i386\spoolsv.ex_ %windir%\system32\spoolsv.exe, and then click OK.

Notes? Make sure that there is a character space between "spoolsv.ex_" and "%windir%."
? CD drive represents the drive letter of the CD or DVD drive that contains the Windows XP disk. For example, if the letter of the CD or DVD drive is E, type the following, and then click OK:
expand E:\i386\spoolsv.ex_ %windir%\system32\spoolsv.exe

6. Restart the computer.

that sounds easy enough but when i try to change the spoolsv file name i get anot... Read more

A:Print Spool Stopped

Something is using the spool service and you'll have to figure out what it is before being able to install the printer.

I'd suggest going to the Processes tab of Task Manager (Ctrl-Alt-Del) and ending the processes there until you're able to install. Don't end the svchost.exe processes until last - as some of them will shutdown your system.

In the event that the system does give you the 1 minute countdown to shutdown - go to Start...Run...and type in "shutdown -a" (without the quotes) and press Enter. This will stop the automatic shutdown.

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It looks like I have encountered a well known problem with installing a new printer.
I uninstalled the software for my old Lexmark printer prior to installing software for my new Kodak printer.
The problem I have encountered is that print spool services have stopped and will not restart.
I had a long online chat with Kodak...and tried a number of things...
Print Spool Services did have a dependancy on LexBces.exe (which I deleted via REGEDIT) but they still won't start!
Does anyone have anything that I could try?

A:Print Spool Stopped

Would you please describe what you see when you try to start the Print Spooler Service (I'm keeping a list).

The Print Spooler Service should have another dependency - Remote Procedure Call (RPC).

Click Start, Run and in the box enter:


Click OK to open the Service Applet.

Locate the Print Spooler Service, right click it, Choose Properties and then look at the Dependencies tab. The services listed there must be running before the Print Spooler will start. If they are not running, you will get an error 1068 or similar message about dependent services when trying to start the Print Spooler Service.

You should always see the Remote Procedure Call (RPC) service and maybe some others depending on the type of printer you have installed (Lexmark printers can add some Dependency services to your XP configuration). All dependent services must be running before the Print Spooler Service will start.

The RPC service is necessary for a lot of things to work properly and is usually always running and set to Automatic start. If the RPC Service is not running and does not start Automatically, you may have another problem, but start with the easy stuff first.

From the Services Applet, locate the Remote Procedure Call (RPC) service and if it is not running, right click it and start it and set it to Automatic.

Then locate and start any other Print Spooler dependency services listed in the Print Spooler Dependencies tab. Set the Startup type for any other Print Spo... Read more

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I tried to print a photo today on the HP 2345, which has worked fine in the past. Today however, I went to print and it wouldn't. I opened the printer and faxes folder to find no printer in there. I tried to run the HP diagonostic program which told me I didn't have the driver for the printer. I downloaded the driver and tried to install it again only to find out the Print Spooler isn't working/running.

I searched on Microsoft.com for the fix and this is what I found:

To resolve this problem, follow these steps:1. Click Start, click Run, type %windir%\system32, and then click OK.

Note %windir% represents the folder where Windows is installed.
2. Right-click the spoolsv file, and then click Rename.
3. Type oldspool, and then press ENTER.
4. Insert the Windows XP disk in the computer's CD or DVD drive. Press and hold down the SHIFT key as you insert the disk to prevent the Windows XP installation from starting automatically.
5. Click Start, click Run, type expand CD drive:\i386\spoolsv.ex_ %windir%\system32\spoolsv.exe, and then click OK.

Notes? Make sure that there is a character space between "spoolsv.ex_" and "%windir%."
? CD drive represents the drive letter of the CD or DVD drive that contains the Windows XP disk. For example, if the letter of the CD or DVD drive is E, type the following, and then click OK:
expand E:\i386\spoolsv.ex_ %windir%\system32\spoolsv.... Read more

A:Print Spool Corrupted Need Help Please

Give this a try:http://www.microsoft.com/communities/newsg...ca93a03&p=1

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Has anyone come across an issue where any printer directly connected to the system suddenly stops working and shuts the print spool down? I go to restart the spool, print the test page and BAM! print spool has been stopped.

At first thought it was a possible infection but I can't find one. Performed a sys restore and it worked only to have a windows critical update start it all over again.....

Stuck on not having a solution....

Any ideas?

A:Print Spool issue

Quote: Originally Posted by bcarruth

Has anyone come across an issue where any printer directly connected to the system suddenly stops working and shuts the print spool down? I go to restart the spool, print the test page and BAM! print spool has been stopped.

At first thought it was a possible infection but I can't find one. Performed a sys restore and it worked only to have a windows critical update start it all over again.....

Stuck on not having a solution....

Any ideas?

If you care to, have a look at this Windows tutorial :
Printer problems in Windows
Printer problems in Windows

It has a 3 parts sessions.

Good luck.

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Hi all,

First of all, sorry for my english, i'm not very good at writting it.

I'll make it short as possible. I have a canon mp280 printer, installed and worked well for couple of months without any problems. We had a lightning cut off and suddenly my printer didin't want to work anymore. (it is related, I don't know)

I find out that my print spool don't work now in my computer. I have read all your other thread in this forum about it. I've done a lot and try a lot either and it still don't work.

This thread was the only one really close to my problem.

I have checked the folder Windows/System32/spool/PRINTERS/ and it's empty. I have checked the Dependencies but I can't find the http in my service. Others are working. My printer pool it not working and when I tried to start it, it says

His service status is stopped.

To be honest, i spend 2:00 working on it without any success, and I'm tired

A:Print spool don't work, so do my printer.

is print spooler services depend of rpc and http?
rpc has been startup?

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Hi everyone. Im unable to print due to a malfuntion of my Print Spooler.. Ive done ALL the research possible online, and CANT find the solution... I've read that the fix is to go to administrative tools, and click on "Print Spooler, or Spooler" The problem is my computer doenst have a Spool, printer, printer spooler file.. What can i do ?? Please help.

A:Print Spool Service not running!! please help

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How do I restore my print spool function on my XP Professional Windows machine. I had disabled all windows functions and have not been able to restore.

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Hi, I'm having trouble with my Dell A920 printer. It started with a message saying that I don't have a printer installed, but I have used it for two years. I tried to re-install the drivers, but it said the print spool service would not start. Any suggestions?


A:Print Spool Service Will Not Start

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I'm working on restoring a printer after a virus removal. The virus seems to have been completely removed via McAfee agent connecting VNC to this computer and removing it. Well since then the printer is not working.

I can not simply add a printer due to this error:

"Operation could not be completed. The print spooler is not running."

So I tried to start the service but then I get this:

"Error 2: Could not find the file specified."

From here I checked the %systemroot%\system32 and could not find the spoolsv.exe file. RPC service is running but when I try to run a:

expand -r h:\i386\spoolsv.ex_ c:\windows\system32\spoolsv.exe

It tells me that it can not find the input file or the output file. I've tried booting into safe mode, I've tried loading an UBCD4Win and I get smiliar errors each time. Are there any other work arounds for this?

A:Broken Print Spool Service

Do you have an H: drive and does it have an i386 sub-directory on it? Have you checked inside there to see if the spoolsv.ex_ file exists. It may be in another subdirectory - or it may be in one of the .cab files. Locating it will be the key to expanding it.

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Sometimes, when I try to print the screen, the printer only prints an ad banner at the top of the page and the rest is blank. When I was using AOL they said the spool folder needed to be emptied and gave me instructions on how to do it. Everything worked great after I emptied the folder. The symtoms are now identical but I am using SBCglobal/Yahoo and do not know how to do it. SBC said they would have to charge me for help.

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not working. i have been trying to get rid of a lot of malware & now my printer has issues. i cannot re-install it b/c i get the error "spooler service is stopped." I have tried to go through administrative tools--> component services --> doesnt work.

i have tried "add a printer" and it wont let me.

it just keeps saying "spooler service is not stopped"

i checked and the file C:/WINDOWS/system32/spoolsv.exe exists on my computer.

Please help if you can.


A:spoolsv.exe & print spool service

it might be advisable to delete the spool server files and then try a reinstall.

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I am running Windows XP and got the "printer spool service" message after I deleted an unused version of MS Office.
Can someone tell me HOW TO GET THE PRINT SPOOL SERVICE running again.  All the threads complain of the problem, with little or no solutions, except for a network system.
How do I get my print spool working again?  Every time I go to ADD Printer, the errro message appears "Print Spool Service is Not Running"
Please help...

A:Print Spool Service not running.

You can start the Print Spooler using the following procedure:

In the Administrative Tools folder (click Start, then Control Panel, then System and Maintenance and then Administrative Tools), open the Services snap-in.
Locate the Print Spooler service in the list of services and confirm that the status is Started. If it is not, select the service and on the Action menu, click Start.
I hope that this helps,

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Hi Guys, Nice to meet you all am a newbie at this and have messed up my computer am kinda freaked out and need help. I had this nasty Delsim dialer on my computer and used PervX to remove it. That went well and the nasty little malware was gone. Only problem is it attached to a file called WinDv.exe. Did some research--maybe not enough and found out that WinDv.exe was not too important so I had PervX remove it. Problem is...now when I try to print the print spooler does not work. I May Have Posted IN Wrong Forum I am On Windows 2000 not XP apologize for this!

I also get an error "missing windv.exe" error when computer boots, not that i mind but it may be interfering with the printer? that is my question...

Went into services to start the print spooler, even did a manual from Run it but it would always start but as soon as I go back to add a printer then it stops again. Someone said to disable the fax so disabled that. Now the printer stays on start but still get the error message "printer operation cannot continue due to lack of resources"

Tried it now and it will not stay on start after I try to add a printer it will stop again!

I am on 2000 Professional. Thank you!


trusting in the Lord...

A:Oh No Printer Spool Won't Print Docs

Hi peacerosetx. windv.exe is not associated with the spooler. The malware probably broke your spooler, or maybe even PervX.http://windv.mourek.cz/First try to reinstall the printer driver.If that doesn't work try to do a System Restore to a date before your PC became infected. However, System Restore is notorious for not working when you need it most. If you have an XP Installation disc then you can try System File Checker (SFC). Start > Run > sfc /scannowSFC will ask you to insert your XP Installation disc into the optical drive. Do so and SFC will run for half an hour or so. Hopefully it will repair the spooler files.If SFC doesn't fix the problem do a Repair Install.XP Repair Install instructionsIf you don't have an XP Installation disc you may have to back up your important files and perform an XP Restore.

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of course my computer is not recgonizing my printer either. everything was working fine, now it does not. when i try to start the print spool i get an error message 5, saying access denied. any help would be great . thanks

A:print spool won't start manually or automatically. any help?

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We're running windows 2003 and the print spool files are not being deleted automatically, any ideas? We can delete them manually but need to know how to make them disappear automatically. Thanks.

A:print spool files not deleted automatically

Check this link, it might help. http://support.microsoft.com/?kbid=216221

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Printing stopped after 3 months with Win7. All printers gone 'add printer' no longer operational.

Spooler service will not start. checked dependancies and found under problem:

Device Manager> hidden devices> Non-Plug and play Drivers: HTTP is missing. This device is required by Spooler. (along with RPC, which is operational)

How can I reinitialize HTTP or reinstall? thank you

A:Print Spool Dependancy: HTTP Service

Quote: Originally Posted by skipshein

Printing stopped after 3 months with Win7. All printers gone 'add printer' no longer operational.

Spooler service will not start. checked dependancies and found under problem:

Device Manager> hidden devices> Non-Plug and play Drivers: HTTP is missing. This device is required by Spooler. (along with RPC, which is operational)

How can I reinitialize HTTP or reinstall? thank you

Restore form backup, repair install.

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I have a Lexmark x4550 printer, it has been working fine until last week I printed a map from Yahoo Maps, then 15 minutes later I tried to print an excel 2007 document and it sent it to the spool, said it was printing but it never printed!! I made sure the printer was picked as the default, the printer was on...it never printed.

I uninstalled the software and reinstalled and it still does the same thing.
Does anyone have any ideas to try?
I have Win 7 Premium Home OS.


A:Lexmark 4550 won't print, but document is in spool

I tried again with uninstalling the software, reinstalling and got through the set up, it printed the page with the network card info, etc. then when it was to print out a test page I got a pop up with the error of:
Instgui error, could not start printing

so...any suggestions???
Thanks in advance!!

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I have used Malwarebytes and Rootkit. I running Windows 10, 64-bit, 16g ram, 256G DHD and using a Canon MG8120. I cannot restart Print Spool Service and receive "Error 0x800706b9: Not Enough Resources". I saw on the Microsoft Community Page this may be caused by some adware blocking the print spool service. Is there some additional fix I need to consider?

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Long time lurker and first time poster.  I've scoured the web and tried virtually every way to fix this short of in place re-install of the OS.  Does anyone have any ideas to overcome my issue?  TIA.
OS: Win 7 Home Premium x64 on Gateway NV79 laptop
Printers:  HP Officejet 4500 g510g-m, Adobe PDF, stock MS Imagewriter
How it started: I think after I closed the lid to sleep, computer didn't shut down properly
Major issues:  Print Spooler stops, can't print, can't install printer, when I connect printer and spooler stops
Error log code ids in order of firing: init print process 511 (0xc1) localspl.dll, routing print spool 503 (0xc1), init print spool 808 (oxc1, context 115) localspl.dll
Attempts at fixing:  
-Scanned for virus and malware with a number of tools (nada)
-Restored to earlier date - unfortunately I was on vacation for two weeks when I believe this happened. 
-Made sure Spool svc set to Auto and dependencies (RPC) ok - all good
-Deleted files under system32/spool/printers and /drivers (nada)
-deleted Printers from Control Panel - Printers
- Deleting subkeys relating to printers in registry ../Print/Environments and ../Print Monitor (backed up first)
-Uninstall Printer software (had to use HP Enterprise removal solution, regular uninstaller wouldn't work)
- Replaced spoolsv.exe and spoolss.dll with Win 7 default files (int... Read more

A:Print spool stops, can't install driver, tried many solutions. any ideas?

Try running the System Update Readiness Tool then SFCFix and upload CheckSUR.log (windows\logs\cbs) and sfcfix.txt

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I am having problems printing from my Windows NT Workstation. I have uninstalled and installed the printer software and it still doesn't print. I have tried the printer on a WIN98 machine and it works fine.

I had this problem before and a tech told us that it was bad printer port so he installed a new one and it worked for a while but now we are back to the same problem. I also tired printing on LPT1 but it didn't work either. The new printer port that the tech installed is LPT2. Any suggestions?

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Hope someone can help as this is driving me mad!

Last night I went to print a document from my printer (HP Deskjet 1360) it failed to print. On checking control panel, the printer was showing as 'offline' but with no means of restoring it on line via right click menu.

I trawled the HP website and downloaded complete set of new Vista compatible drivers/installation software (all 106mb of it!) but printer still failed to print.

This time I received an error message stating that the printer cartridge on the right hand side was 'incompatible' which is confusing as both cartridges are HP originals.

I switched the PC off a while and when I rebooted I noticed that the printer, in Control Panel, was showing as 'ready' however attempting to print bought up the 'incompatible printer cartridge' error message.

I was thinking if the problem could lie with the USB cable linking printer and PC and if it would be worth replacing it. It would be a cheaper option that replacing the printer which I will have to do at this rate.

Any help would be appreciated.

A:HP Deskjet will not print

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I bought an hp deskjet 697c printer from the thrift store w/no paper work manual or disc...it turns on & installed to my computer but won't print anything even a test page. On the spool it just says error & a balloon comes up that says printer failed to print document. I pushed the resume button & a page printed that said paper mismatch so I kno it works but why won't it print anything I send to it. I have done numerous troubleshooting...restarting computer...reseting printer..reinstalling port...changing ports...changing spool properties...checked all plugs & cables...ink is full & properly installed...i was going to install a new or different driver but it says that the proper driver is installed for this printer for windows xp which is what I have...nothing seems to work. Please help me resolve this problem I don't kno what else to try...Thank you

A:Hp deskjet 697c won't print

You can download the proper driver from here:


When it is downloaded, install it according to instructions. Will work better than installed XP driver.

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I've got a friend who can't print anything from Word Processors. The test page prints fine and pages from the internet print fine. I've tried re-installing the printer and the printer drivers and the word processors but to no avail. I checked the HP site and the diagnostic programs there say the printer is cabled correctly and communicating with the computer and has the right driver. When I tried to get an updated driver from HP the site said the driver on the MS XP install disk was the best one to use. The HP 810C is set as the default printer. When a file is sent from Word, Wordpad or Notebood the printer starts, the head moves back and forth and a blank sheet is output. Anyone got a clue?

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I have an HP deskjet 722C about 7 yr old that has a parallel connection only. I recently updated my 5 Y/O pc to a more current model that does not have a parallel printer port. The printer prints fine & I have several spare cartridges that cost a lot of $$ that i don't want to waste so I'm not eager to buy another printer. I therefore bought a parallel to usb cable hoping it would solve the problem. When i attached the cable, windows responded by recognizing it (good) & announced that it was installed correctly (good). I saw the printer in devices & printers (good) & set it as my default printer. However, when i try to print a document, everything seems to be fine, including print preview, but the printer is totally silent, not a peep. D&P shows 1 document in the cue, waiting for printing, but nothing happens. The printer seems to be the only link in the chain that does'nt know that everything is hunky dory.

Is there a simple solution to this or is the printer toast?

Thanks for any help.


A:HP deskjet refuses to print

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When I give print command in any application then firstly the message appears that "DOCUMENT FAILED TO PRINT" then I tried troubleshooting through Windows, I updated the drivers also but nothing helped so far.
Then after a gap of some time say three mins. approx., the document starts printing !
How to solve this problem and what is it all about?

A:HP Deskjet 5550 does not print in one go!

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I need to find a print driver for a portable HP Deskjet 340 that is compatible with Windows NT 4.0. I think the driver I'm looking for is called a "mini driver". Any guidance would be helpful. Thanks!

A:Need HP Deskjet 340 Print Driver

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My printer is a HP Deskjet F4400 series, bought it March of 2010, and lately it was making noises, but now it doesn't print anymore. When I was trying to print something, the paper starts then stops, and nothing else (the machinery) happens, then it becomes a pain to turn it off. Is my printer going, or could it be something else?

A:My HP Deskjet F4400 doesn't print

Double-post: is there anyone who can help?

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Hi, I just got a new desktop and the printer won't print.
It's running Windows 7 64-bit. (was running xp 32bit)
The printer is a HP Deskjet 710c connected using the parallel port connector,
it comes up under devices and printers and it adds items to the queue but never prints, i cant even print a test page.

A:HP Deskjet 710c won't print on new computer, what can i do?

Is it possible to connect via USB?

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A friend has a HP 560C running on an old 486dx. When he tries to print an email out everything works fine except that the bottom line of print doesn't print correctly. It prints the top 10% or so of the line but the rest is a combo of blur and non print. I checked the printer settings but could find no settings in there that I felt would affect the bottom print line. Never did find any scaleable margins or page size which I thought might help. Page size seemed to be preset .
The system uses Win95 O.S., not enough memory to upgrade to 98, and he uses explorer and web based email through Juno.

I did try to print from Eduro and the page printed in its entirity, but we ended up with the header info. Tried copy/paste and lost the last line when printing out of word pad or note pad.

Any suggestions or solutions would be appreciated.

Many thanks in advance.

A:HP Deskjet 560C Print problem

What browser are you using to print from? Check the settings in the browser itself because it's not a printer problem. Have you also tried a different version of the same driver?

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I have two HP Deskjet 3050 printers; one on main machine with Win7 Ult, and the other on backup machine with Win8 Pro OEM. I am running MS Office 2010 on both machines.

I have files with XL Spreadsheets created from MS Office 2003, 2007 and 2010.

All versions of all XL spreadsheet files can be printed on both W7 and also on Vista, (prior to replacing it with W8).

W8 has the following problem:

1. All older version spreadsheets, (Excel 2003 & 2007), on W8 can be printed OK.

2. All new Excel 2010 spreadsheets created on W8 can be printed OK.

3. All existing Excel 2010 spreadsheets created on either Win7 or Vista by MS Office 2010, will not print on Win8.

When print preview is opened in the spreadsheet, it shows the section of the spreadsheet to be printed. If "Print" is clicked, a small window momentarily appears on the screen showing the print instruction has been sent to the printer.

In the "What's being printed" window, (found in Control Panel > Devices and Printers > What's being printed), the job is listed as queued to be printed, but nothing happens.

After 3 or 4 seconds, the queued job disappears from the "What's being printed" window.

I've discussed this with Hewlett Packhard, and spent an hour or more with them trying to trouble shoot it to no avail. HP believe it is an incompatibility issue with W8, and asked me to take it up with Microsoft , and also with this forum.

Has anyone experienced a similar problem ... Read more

A:HP Deskjet 3050 won't print spreadsheet

Update: The problem appears to be a security/compatibility issue.

1. Create a new Excel spreadsheet in Windows 7 using MS Office 2010

2. Open it in either Windows 7 or 8. Then click: File > Check for Issues > Click: Inspect Docment.

Nore: Compatibility is green ticked to show no issues.
3. As a result of the inpsection, the following identical problems are shown in both Windows 7 & 8.

4. With this information left intact the document can be printed in Windows 7 but not in Windows 8.

5. In Windows 8, when attempting to print it, no error message comes up. However, it shows the document queued to be printed, in: Control Panel > Deskjet Printer > See what's printing. However, after 4 or 5 seconds, the item disappears from the queue.

6. If the data is removed completely, the document prints OK in Windows 8.

As I have large numbers of such Excel files I will have to manually change every one of them to print successfully on Windows 8; and this is impractical.

I tried to talk to Microsoft Australia by phone but they said if the job was sent to the printer and was queued, there was nothing wrong in W8, and would not discuss it any further.

Does anyone know how I can get in touch with Microsoft to report the problem in full detail to them?

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Hi, just had printer delivered and it won't print, gives constant paper jam errors when there aren't any paper jams, won't turn off and the light won't stop flashing. When says onscreen that it's deleting printjob, takes forever, and am having to reboot computer a couple of times before printjob finally isn't listed. Only way can turn printer off is to unplug power. Haven't been able to print anything, even when the paper jam messages aren't coming up and it looks onscreen as if it's printing.

Cartridges don't seem to be sitting right ... would have thought would be fully underneath at the left, but one cartridge is showing, and every time I try to press the power-off button or cancel-button, the cartridges clunk as if are trying to sit underneath, but don't. Not sure if printer's taken a bash on way here; box was bit old-looking. Have looked at all the information, and have emailed HP's tech support, but no idea how long it could be until hear back, so wanted to post as had very helpful replies previously. Fed up, got some stuff really need to print out!
Thanks, Cat

A:HP Deskjet 3650 won't print or turn off

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I just changed the cartridges on my HP Deskjet 3820c and now it will not print,anything! This is my second HP printer so I know about changing cartridges.I have tried the color cartridge in another printer so I'm sure the color cart is OK,not sure about black.Both are new,not refilled.I have tried uninstalling and reinstalling the software and drivers,I switched from Parallel to usb,performed a hard boot on the printer and tried to print a self test page recommended by HP.I have unplugged the printer,removed the cartridges,plugged in the printer and reinstalled the cartridges.I made sure that the copper strips were clean and undamaged.I cant get any useful help from HP without paying up front. Any Ideas? I have an Athlon 1GHZ on an elements 830cn Motherboard with an SIS 730 chipset,256MB ram,a WDC 40 GB HD,Maxtor 15 GB HD.

A:HP Deskjet 3820c wont print

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A refilled cartridge quit printing yellow so I pulled it and refilled all three colors, still wouldn't print yellow----cleaned, primed etc and no luck. Inserted a new cartridge (several months out of date) and still no yellow. Tried all the cleaning tips on HP's site to no effect.

Anyone have an idea??

Thanks, Jim

A:HP Deskjet 722C - Yellow won't print

It is likely that the Out if date and refilled cartridges are the problem if you have tried all cleanignroutines........try a new cartridge.

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