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ASUS AI Recovery Utility message: Partition does not exist.

Q: ASUS AI Recovery Utility message: Partition does not exist.

Hi Seven Forums,

I have a problem with my Asus X52JK laptop.
Upon getting a new laptop and my sibling's laptop (conveniently) breaking down it was decided that I would give the X52 to her.

I backed up all of my personal files to an external HDD so no worries about retrieivng them. When I went to create the Recovery Discs through the utility mentioned in the title that all went smoothly and so I began the recovery process.

Booted from discs first and went through the moitons and when that was done I was expected the W7 installation screen however I was greeted with my old login screen with user account still there.

I repeated the process with the same result then decided to check the Recovery Utility and says partition does not exist yet I used MiniTool Partition Wizard and the partition is in fact there. I have tried to use EasyBCD to get around this but with no luck. I have spent roughly 2 days on this problem.

So is there a remedy for this or will I just have to download a Windows 7 ISO and install that?

I appreciate any help I can get.

Preferred Solution: ASUS AI Recovery Utility message: Partition does not exist.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: ASUS AI Recovery Utility message: Partition does not exist.

Asus know they have a problem with the Recovery Partition & A1 Recovery app.

Quote: Originally Posted by Nite10dnood

This issue frustrated me for quite some, so I had to post this since I couldn't find the solution anywhere else. I also made a tutorial on youtube
ASUS AI Recovery burner fix: Partition does not exist - YouTube
because I tired looking there too for answers.

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I have a Samsung Ultrabook series 5 laptop..some couple of month usage i completely remove my hard drive and change the windows 8 to windows 7..when i use windows 7 i realize windows 8 is much better then windows 7 so again i clean install of windows 8. i boot drive in PXE UEFI Only Mode.​Some reserved partition created also 300MB Healthy Recovery Partition is Created.when i install a Samsung Recovery Solution Software it Says "Recovery Partition Does Not Exist"..What do i do.also when i refresh Pc it gives me Error "The Drive is Locked Where the Windows Installed"​ I want to make my Laptop like 1st time it was...

Can any one Please Help me...

A:Recovery Partition Problem.Partition Does Not Exist.

I want to make my Laptop like 1st time it was

If you did not make the factory recovery discs during the initial setup of you laptop, your only recourse at this time is to order them from the manufacturer. You have no other options available at this time to recover your laptop to "factory status."

Good luck,


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I have lost my recovery disks and came to know that some systems have recovery partitions for hardware based recovery and came to know how to see if they exist on my laptop.So I right-clicked on computer and choose manage and then the disk management option.There I found out that there are three partitions named recovery.The free percentage was 100% in it.I want to know whether I can use them for recovery

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I pressed F11 while booting and the screen stays with the HP logo in the middle and F11...System Recovery on the lower left hand corner does it mean the boot partition is damaged. I was recovering the drive and my kid moved the laptop causing the computer to shut down while formatting.

A:How do I know if the recovery partition exist?

Please login to windows and check in my computers if D partition is available Then the recovery partition is available and you may create the media

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Hi Everyone,

I was trying to get any feedback from Dell Support website but so far no answer.
I got stuck with the recovery of my laptop Dell XPS. It supposed to be super easy since I DO HAVE RECOVERY PARTITION, which i have never changed, including FACTORY.wim. When i run F8 and repair my computer there is no Option to go back to Factory stage. When I try to chose - "recover from early saved image" it does not see the factory.wim on my drive..
Is there sth that might cause a problem.. went tru lots of forum can't find solution.
please help.


I am happy to provide all the necessary information.
i do have dvd from dell but its not "Recovery disk" only windows installed on my computer...

A:Recovery Partition exist but no DATASAFE option possible_DELL XPS

Did you ever change the Operating System on the PC? If it was changed from the original, the Dell PC Restore (recovery partition) is no longer valid and the ONLY way to restore is to do a clean install from a disc.

Did you post on the Dell Community Forums? or some other Dell support site. The Dell Community Forums are where the best help is. It is mostly knowledgeable users helping users. Laptop - Dell Community

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(I know it's a redundant thread but I think I'm having a different scenario)
Specs: (nothing's changed except I did reinstall win8.1)
- win8.1 x64 single languange
There was a time when I want to resize my drive C to smaller partition:
I used Easus Partion Manager to do so (to dumb I was). After rebooting my system could not start
The BSOD showed up:
PC needs repair (blah3x)
Error code: 0x000225
I was able to manage to repair and I came back up fine using a tutorial in youtube
using bcdboot C:\Windows /s (any drive letter): /s uefi
At this point, I downloaded a new copy of windows8.1 SL, thru "mediacreationtool" (as a legit copy i suppose)
and then I reinstalled using the ISO from MS, now I'm totally OK, at least at the moment.

Seems like everything's working as it is now, but as soon as I try to press F9 upon boot up, same error popup
Error Code: 0x000225, and again I got used to doing the bcdboot method.
NOW, this "Restore" partition the size of 20GB, and appeared and it had something in it (some files I think).

This wasn't there before and after reinstallation of win8.1 SL. IT ONLY appeared when I pressed F9 then I repaired
it using bcdboot.

If there's a way that I could restore my notebook pc back to day one: Or am i that close? (close enough)
If this could be fixed? I know its risky but I will take it as a n... Read more

A:Unable to fix recovery partition ASUS / Lost recovery

So Im not entirely certain on what you are asking here. Your computer is unusable right now, or you cant get the recovery partition to work correctly?

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I have recently received an ASUS A53SD-ES71 from a friend. He had formatted the laptop, he without thinking formatted dirve 0 which contains all the ASUS software that is necessary for the computer. He is unable to find the boot disk that should have been included. Upon hitting F9 there is no option for a windows setup, as it has been wiped out. The recovery partition was wiped out I am thinking it is running windows 7. What would be the next step to restore it. I am not very tech savvy so advice would be appreciated.​

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Hi All,

I've read a lot of posts and a little confused. I upgraded ASUS S400CA to 8.1 . I just need to create a recovery disk with the option of copy from recovery partition which is graded out as many of you know. Can you please provide me with the steps of what I will have to do to create a USB drive which will hold the image and when I want to restore the laptop to original settings I can use that USB drive.
Thanks in Advance!

A:ASUS Recovery partition

See this tutorial to create a recovery drive on a usb drive. It is more of a repair option but in some cases would give you access to an OEM recovery but that is dependent on the recovery partition remaining intact.

Recovery Drive - Create with USB Flash Drive in Windows 8

Another option is to create a system image of your computer using a program like Macrium Reflect (Free) in the event of a failure.

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I bought a new computer (ASUS X555L) and i need to format disk to kill all the bloatware (install from original dvd not OEM).
One thing i do when i get a new computer is to delete the recovery partition to get more space to storage files.
But now i think that it will be usefull to make a backup of that partition and store in another disk (external hdd for example)
Any Ideas?

A:How to backup recovery partition (ASUS)

Type Recovery on the start screen. That brings up the recovery device creator (Create a recovery drive). Follow the wizard. Best is to use a USB stick. Check the size of the recovery partition for right size of the stick.

Btw - deleting the recovery partition makes you lose some function - e.g. refresh via F9.

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I can't get to the recovery partition so i can reset windows back to its factory settings

Screenshot of disk management attached

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hello everyone,

so, i want to restore my asus laptop using the recovery partition. so i pressed F9 and recovery partition booted up, but i remembered to backup my data. i closed recovery but it got stuck booting into recovery, then i used windows 8.1 installation media repair option but it put computer into nothing booting and keeps restarting after asus logo. so i installed windows 7 on a new partition and that worked, i entered my original windows and backed up my stuff. but now recovery partition won't boot and hitting F9 only shows windows 7 as a boot option. so i formatted and reinstalled windows 8.1, and nothing happened.
so i typed command
1 - reagentc /setosimage /path E:\ sources /index 1 /target c:/windows
2- reagentc /enable
3- recoverydrive
but copy recovery was greyed out

A:asus recovery partition won't boot

I think you deleted or disconnected you recovery partition with the installs of 7 and 8.1.
At this point download the ISO for the legal product Key you have. Download your hardware drivers from Asus Support Downloads and Clean install.

Windows 7

Windows 8.1

Windows 10

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I need help F9 doesn't work and my computer has been slow after I got rid of a trojan vundo. Also if there is any chance of you guys helping me to reformat my computer using someone else's disk.

A:How to access recovery partition on ASUS P5P 800?

It's usually a combination of 2 or 3 keys, not just F9. It can be tricky also, you have to hit the keys at just the right time
Is this board from a custom build?

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I've been stumbling on this issue for quite a while now. Nothing seems to improve the situation.

The story:

1. I bought an ASUS K52 laptop. It has a 500 GB drive and a Win 7 x64 Home premium OS.

2. And then iI install Windows 7 x86

3. now I want to back Windows 7 x64 from Hidden partition but when i ran recovery (pressing F9), it just stuck...didn't want to work....and then returned an error message with "cannot connect do a device on your computer".

I thing MBR is corrupted. Does anyone know how to repair that and how can I make the ASUS recovery part work?

I tried startup repair but but nothing seems to work. Did anyone try this or knows what the problems may be?

Thanks for your time

A:Asus Recovery Partition problem

How to Restore the Windows 7 MBR (Master Boot Record) brinks tutorial MBR - Restore Windows 7 Master Boot Record

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So I recently purchased an Asus k52J laptop but decided to return it soon after. Unfortunatly even though the laptop is in new condition they won't accept it because I deletd the recovery partition like an idiot! I asked if I just restored to factory settings if they would accept it then, they still refused because it wouldn't have the recovery partition, I tried to create the recovery partion normally but it wont work since Windows 7 tries to backup the entire C drive instead of just the boot files and it inveitavbly runs out of room on the hard drive. Is there anyone way to recreate that original recovery partition or at least something that will fit in 19 gig partition? I'd really appreciate the help

A:Asus recovery partition creation?

Running the Recovery disks will often restore the Recovery partition as well. One of their purposes is to restore the factory image to a new or replacement HD.

I'd ask Acer to be sure.

Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

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Hey guys my brother wants to recover his laptop his default and i have little experience with asus laptops. Fortunately it seems to have a recovery partition in it, the bad news is i dont know which option to pick out of the 3
Recover Windows to first partition only.
This option deletes only the first partition and allows you to keep other partitions, and to create a new system partition as drive "C".
Recover Windows to entire HD.
This option deletes all partitions from your hard disk drive and creates a new system partition as drive "C".
Recover Windows to entire HD with two partitions.
This option deletes all partitions from your hard drive and creates two new partitions "C" (25%) and "D" (75%).

Which option will let me restore to default and keep recovery partition?

A:Asus recovery partition which option to pick?

What partitions does he currently have?

Are his personal files (video, mp3s, pictures, etc) currently on C? Regardless, they should be backed up.

A picture of Windows Disk Management would help.

I wouldn't bother with the third choice unless he likes that 25/75 proportion. If he wants to delete all partitions and create 2 new ones, he can certainly do that manually after the recovery in any proportion he wants, not just 25/75.

It appears the last 2 choices will wipe the drive clean, which may not be what he wants---depending on his current partition setup.

The description you provided isn't exactly clear which would go back to factory default. My guess would be choice 1 as it is the only choice that does NOT say "deletes all partitions", which, if taken literally, would include deletion of the recovery partition.

You might want to contact Asus support, but that may be an exercise in frustration.

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As many did, I upgraded my ASUS G751JY from Windows 8.x to Windows 10, and this destroyed ASUS F9 built-in recovery feature. When I press F9 now it will give me a BSOD with:

Your PC needs to be repaired
A required device isn't connected or can't be accessed.
Error code: 0xc0000225
[ A text saying I should use recovery tools on my installation media to fix the issue. ]
Press Enter to try again
Press F8 for Start-up Settings
Press Esc for UEFI Firmware Settings

This happens every time I want to use F9, then every time I have also to repair Windows boot (have no problem, I know how to do this and regenerate a correct BCD), so my idea now is to recreate a generic Windows 10 install partition working with ASUS F9 feature.

Here is my current situation:

but Recovery partition was Disabled.
No problem. I've managed to re-Enable it using the REAgentC command:

C:\Users\Luca\Desktop>reagentc /info
Informazioni di configurazione per Ambiente ripristino Windows
e la reimpostazione del sistema:

Stato Ambiente ripristino Windows: Enabled
Percorso Ambiente ripristino Windows: \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
Identificatore dati di configurazione di avvio (BCD): fc0612d5-20ce-11e6-8adf-9bc77791b978
Percorso immagine di ripristino:
Indice immagine di ripristino: 0
Percorso immagine personalizzata:
Indice immagine personalizzata: 0

REAGENTC.EXE: operazi... Read more

A:Recreate ASUS F9 recovery functional partition

correct - as far as the OS Image Recovery
Not sure about F9

as you would have to regenerate the bootkey

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Hi All

My son wants to buy this machine.
Can someone tell me if we would be able to manually create a backup iso from the recovery partition in case something turns to custard? Or any OS backup(reinstall) solution for that matter.

A:ASUS ZENBOOK recovery partition backup?

Asus A1 Recovery.
ASUS Feature Video : AI Recovery Burner - YouTube

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Hey guys. I've read a lot from this site and the tutorials and solutions are amazing. so I have decided. somewhat, maybe you can help me. here's the scenario:

I have a windows tablet ,ASUS Vivotab M81C non-signature edition (Please google for the specs), upon downloading all the necessary updates, I upgraded it to windows 10, after the long upgrade I noticed that windows 10 removed my oem recovery partition. so I immediately reverted back to windows 8.1

When I checked my partitions, I see that it was restored and labeled "healthy" I thought everything is ok until I decided to reset the tablet (in windows 8.1 already). But then reset/refresh and even create recovery drive didn't work. the refresh/reset menu said "Couldn't find recovery environment" while Create Recovery Drive said "A required Partition is missing" Itried booting from an iso with same architecture and tried reset/refresh but nothing worked. So I decided to fresh install the OS using the ISO I found here :https://www.pcsteps.com/210-download...ree-microsoft/ and thankfully I hadn't encountered any activation issues with the ISO. I used Custom Install, deleted all partitions EXCEPT the default Recovery Partition and proceeded. Installed all the drivers and got the tablet working again.

I now decided to copy the recovery partition and it was successful though I still didn't delete the one in my HD. Now I want to restore my tablet back to its factory default using the recove... Read more

A:ASUS default recovery partition not working

Although it says "healthy" that doesn't mean all the data is still there. Installing Win 10, even though you backed out could have corrupted the recovery partition or the boot record. For example, on a Dell with a recovery partition installing some other OS invalidates using the recovery partion to restore and in those cases a restore/reinstallation requires discs or USB drive to install OS then needed drivers.

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Hey everyone

Alright, so my ASUS laptop has been getting a little slow lately, so I decided to reinstall. Now I know my PC has an ASUS recovery partition, which re?nstalls the pc with all the tools, drivers etc, since I've used it before.
But now when I restart the computer and press F9 and reset, it doesn't work. This is what I do:

This is where it was supposed to give me the option to restore whole drive or just install windows to the primary partition. But now it asks for a CD, which I don't have. This PC never used to have a recovery CD, just a recovery partition.

Then, I read somewhere I could do the same from inside Windows 8, so I tried that as well by going to the charms bar, then Settings and then "Change PC settings". Then I selected "Update and recovery" from the left, and then went to Recovery, where I pressed the button to remove everything and reinstall windows. This is what I got:
So, I tried to see if EaseUs Partition manager showed the recovery partition. I started ASUS and these are the partitions it found:
I saw it found both a "Recovery" partition and a "Restore" partition. Now I assume the Recovery partition is the one Windows 8 boots into, and the Restore partition is the one created by ASUS. So, these are the contents of the Recovery partition:
And these are the contents of the Restore partition:
As you can see outlined in red, it does contain an install.wim file, so I know the recovery data is th... Read more

A:Unable to use built-in ASUS recovery partition

Have you repartitioned that drive in any way since you got it? If yes, that likely broke the link to the factory recovery partition. All your left with now is the basic refresh reset options that ask for your install media. It sounds like Windows can only see the small windows recovery partition. I don't know the answer though as to how you make use of it now.

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Hello i buy new asus X550CC-XO028H ultrabook with windows 8 preinstalled.I upgrade windows 8 to 8.1 over windows store.I get many erros in event viewer.So now need restore windows 8 from recovery partition.Install all programs and upgrade to 8.1.But i cannot to do this.Windows 8.1 cannot find system image.I try this this manual System Image Recovery - Restore Image on Computer in Windows 8 Asus manual also say recovery same http://dlcdnet.asus.com/pub/ASUS/nb/...VC_VER7926.pdf

1. Restart your Notebook PC then press F9 during
2. Wait for Windows? to load the Choose an option
screen then tap Troubleshoot.
3. Tap Advanced options.
Notebook PC E-Manual
4. In the Advanced options screen, select System
Image Recovery.
5. Choose an account you would like to recover using
a system image file.
6. Type your account password then tap Continue.
7. Select Use the latest available system image
(recommended), then tap Next. You can also
choose Select a system image if your system
image is in an external device or DVD.
8. Follow the succeeding steps to complete the
system image recovery procedure.

Please help how fix to work recovery partition.All original asus partitions are untouched. http://img32.imageshack.us/img32/3931/m8wy.png

A:Asus X550CC recovery partition not working

You could try this instead, Reset Windows 8. From what I've read this should roll you back to your original Windows 8 install. I'd back up any data you want saved to external recovery media before you do anything though.

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Hello all, I just joined this forum after finding it in a search for an answer to my issue. I've got an Asus TF600T Windows RT 8.1 tablet that's all but bricked. I created a recovery USB and attempted to flash a new recovery partition using the instructions at this page: Antonius [Denny] Harijanto Blog: Guide to Recovery your TF600T!. I'm able to boot to a command prompt and format the partition according to the instructions but when I tried to flash the image, I got the error "Error 3; The system cannot find the path specified; The DISM log file can be found at X:\windows\logs\DISM\dism.log.
I'm leaving on a trip in a few days and really need to have a working tablet so any assistance that can be provided would be very much appreciated. Thank you.


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I have some problems with my laptop ASUS K55VD. I had windows 8, but with the store of windows I have updated to windows 8.1.

I have tried to use the recovery partition, but every time I try appears a message. Failed to reset your computer. A partition of unity necessary is missing.
For that reason I have looking for some information, and with CMD commands like "diskpart". I have noticed that I have 8 volumen.

And in Computer Management appears this.

Then googling recommend to use EaseUS Partition, and some many things change. In the beginning, I had the same 3 partions in red and I don't know what happened.

But in diskpart change too, and I only have 4 volume, and it have dissapeared the recovery partition, and I don't know why?

Before to use EaseUS partition I have created a USB booteable with 9.79gb, and I had this:

But, in this days I have tried to create the USB booteable again, but I can't. And everytime I have tried to run the usb, appears to select the language, the keyboard, and then appears the same windows with troubleshoting and turn off (it returns at the previous windows in blue)

So I have tried to apply the recovery partition, but I have the same problems,... the unit necessary is missing...
For that, I don'w know what to do...

A:Problems with recovery partition in ASUS with Windows 8

If your recovery usb is 8.0, it won't let you Refresh now you have 8.1 installed.

It should let you Reset, though.

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I want to reinstall windows 7 and F9 is not working.

A:How do access recovery partition on ASUS when F9 does not work?

I'm not familiar with Asus and the F9 key, but F8 will get you to Windows Safe Mode, where you can access the troubleshooting tools (and recovery) - will that help?

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i have an asus taichi 31
i did reinstall the windows while the hard disk is pluged in as an external with another computer
but i had a lot a problem with that windows so i deciced to reinstall while the hard disk is plug in the lap top but i had this problem its cant be installed due to some problem its says "windows ne peut pasetre install? sur cet disque. le disque s?lectionn? est du style de partition GPT"sorry i have a french win .
and there is the recovery partion but i cant acces to it with f9
plz help
ps: i did formated the partiotion with the win not recovery so i have no win on my laptop now
ps: i have hirens but i dont know how to work with it

A:can access the recovery partition asus taichi31

it appears your disk is not partitioned correctly for the way your PC booted..

with only the hard drive you want to install to , installed in your PC (only 1 HDD installed)
boot from the setup media and when you get to the install screen - press SHIFT+F10 to bring up a command prompt
type> diskpart
type> select disk 0
type> clean
Type> exit

Now continue with windows setup

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Hi I had some quite bad viruses that led me to a re-install with people breaking into my accounts. Needless to say I have had to change my habits even though they were better than many. Eg- Remove any password that is emailed to you by a website etc etc etc etc etc etc

However I am uncertain that over a 6 month period with problems on and off if my recovery partition is infected and I have no recovery dvd. I have re-installed windows for my Asus K53E like my manufacturer told me from the F8 revovery partition. I could re-install windows again as it is only one week old into the fresh clean install at present if required.

I want to be 100 % certain I'm okay by scanning my 'recovery partition' with Kapersky which I have before installing it now. Or I could somehow make it available , perhaps visible to my PC so it can be scanned without re-installing. I'd feel safer knowing some how that all my partitions are okay. Also if there are other methods or PROVING there is no suspicious activity or viruses then I'd like to know about a method thats easy if you have one to do this. For example I check keyloggers by looking in task manger for just 'one' of the winlog.exe running. When my computer used to be infected if I went to task manager is would revolve the titles so things like winlog.exe would disappear and then re-appear. I thought this for example might be an EASY classic sign that takes 2 seconds to check if there is suspicion at least that there may be something going on.... Read more

A:How to I scan my K53E Asus laptop recovery Partition ?

Try the Kaspersky Rescue Disk . Read this Comprehensive List of 26 Bootable Antivirus Rescue CDs for Offline Scanning ? Raymond.CC

download page Comprehensive List of 26 Bootable Antivirus Rescue CDs for Offline Scanning ? Raymond.CC - Page 2

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I have an ASUS X555UA (F555 series) - Windows 10 Home 64-bit.
Laptop purchased about 2 months ago. I would like to backup the recovery partition. I called ASUS and they do not ship recovery ,media- either in or out of warranty and that it flat out isn't available. Backtracker (Which worked on Windows 8.1 PC's subsequently updated to Windows 10 does not work). In order to factory reset the PC, I would have to ship it to ASUS to be done (if under warranty it is no cost). I have Windows 10 EDU (has most features of Enterprise) I got from Dreamspark. Clean installation would wipe the recovery partition.
Is there any way to do a clean install but preserve (back up the recovery partition prior to clean installing Windows 10 EDU)?

Thank You!

A:Backing up recovery partition on an ASUS laptop before a clean install

Hi and welcome to Tenforums.

You can use Macrium Reflect Free to image any partition, or your complete hard drive.

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Hey guys,

This is more applicable somewhere else but I've gotten help on here with this kind of stuff before so I figured I could try again

I've gotten to the point where I need to just reinstall windows completely on my Asus G74SX (too many problems, I want to start fresh.). I encounter an error 1029 with Asus's recovery disks that I made when I had windows working: it says it is recovering all the way to 100% then doesnt work. I am in the process of trying it again so I'll see if it actually managed to wipe my hard drive like it said it was doing, and maybe if it did actually work and reinstall windows.

However, I'd like to be able to get into the recovery partition because I would prefer restoring it with Asus as they recommend me to. However, when I hit F9, their target to get there, it doesn't do anything and just reloads the boot screen, with the Asus logo on it. I don't have an actual Wndows recovery CD so that's not an option, and at this point since my hard drive has likely been wiped by these recovery DVDs, I don't think going into Ubuntu and fixing the MBR will do me much good anymore.

Has anyone had this problem, not being able to get into recovery? Is getting their CD really my only way out of this?

It may be worth noting that before I last restarted, I marked the Windows partition as active because of a tutorial here, making it so that recovery partition isn't active anymore. I don't know if that may have affected anything and if so can... Read more

A:Disc ASUS Recovery Error 1029, cannot boot into that recov. Partition.

Hey never mind. I think I can fix the problem. I found a link to a clean Windows 7 ISO i can flash and download that will allow me to freshly install Windows with none of Asus' bloat ware (even though thats pretty limited, it would still be nice to have a truly clean Win7 install.). Never mind!

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Hey guys quick question for you. Is there a program called s3 task utility? I have someone telling me they have this program in their system tray and there not sure of the exact words but it is somthing along the lines of s3 task utiliy and i think he said it is somthing like a task manager. I hunted google with no avail. Im gonna try to have the person maybe send me some images of the program and check the atcual name. If anyone knows any program called or known along the lines of the name please let me know (malicious software or not as he said one day it just "appeared there"). So i beleive that it may be some dumb malware which he has ad-aware and spybot which if he uninstalls this program and runs the anti spyware programs he should be in good shape. Thanks for info in advance.

A:Solved: s3 task utility....does it exist?

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I have an ASUS M32BF factory-installed Win8.1-64 that came with C (OS) & D (Data) partitions on a single GPT internal disk. The C partition was about 112GB and the D partition was 900-something GB. Well, I didn't want it partitioned that way - I wanted a larger C drive. I called ASUS to ask why they did that; the rep said I should keep all my data and installed programs on D so it would be easier if I ever refreshed. I told him that was ridiculous, because a refresh doesn't delete your files, but you still have to reinstall all your programs, no matter what partition everything was on. So, when I told him I just wanted a C drive and I was going to combine C+D to make it one big C drive, he said yes, I could do that. I decided to make a smaller D partition for a SysImage later (that's why you see D in the images below).

So I did - with EASEUS Partition Manager. I see now that was a big mistake.

Now I can't even create a recovery flash drive because "some files are missing". And their Backtracker program won't even install.

I read much of the thread here
Windows 8.1 Recovery - Could not find recovery environment

and I (sort of) understand what happened. I am wondering if I can get my recovery partition designated correctly again? I saw some people were successful, but, since I have no idea what I'm doing, I was hoping one of the gurus here could walk me through my particular installation, step-by-step, so I don't mess it up any further?

Thanks very m... Read more

A:"Some Files are Missing"-can't get ASUS recovery partition

Originally Posted by simrick

Windows 8.1 Recovery - Could not find recovery environment

partition 1 - the Windows RE tools partition
partition 6 - the Recovery image partition

- You need to manually select the partition and change the partition ID.
- Open an elevated command prompt and type (or copy and paste) the following commands:

select disk 0
list partition
select partition 1
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition 6
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
list partition

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A few weeks ago a non-existant partition has been showing up under "hard disk drives" on my computer. I have 3 sata drives in my computer (plus a dvd drive), and none of formatted to have partitions. This extra partition that is showing up is named "Local Disk Q:"
In the properties menu, it says the drive is 0 bytes in size. I've tried to format it and all that, but it says I don't have sufficient permissions. The disk management tool doesn't show it at all. It isn't causing problems as far as I know, but it'd be nice to know what it is doing, and why.
I'm running Windows 7 pro.

A:My computer is showing a partition that doesn't exist

Have you installed any tools to mount ISO files?

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Two of my fans are running at 50%.
Although my case is running cool ( 32 to 35) and running Intel Burn Test and under full load it was 80 degrees, I would still like to adjust fan control.

I have the Asus P8z77-v and downloaded the utility for Fanxpert 2 which allows for control of fans.

The program was downloaded from Asus site, but will not run.

Thanks for any advice.

A:Asus Utility won't run


From the attached image, it looks like the exe and associated files are still wrapped up within the .zip file. Extract the files to their own folder, then try and run setup.


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I have in my possession an Asus X550CA laptop which was running Windows 8.1 before it failed to boot. The machine cycled through the automatic repair, failed, and then did nothing. The advanced bootup options were useless, including chkdsk, sfc and the usual suspects. The recovery partition was apparently missing, atleast, I couldn't use it, but doing a diskpart confirmed it was there so I suspect the 8.1 upgrade broke the link to it.

I tried the "refresh your PC" option, but this told me the drive was locked, and disabling secure boot via the BIOS did nothing (thought it would at first). In addition, the reset your PC option wanted recovery media which I didn't have at the time.

I ordered the official Asus recovery DVDs as the laptop did not have media created when it was new, hit F9 and went to the "reset your PC' option, but it told me the recovery media wasn't valid. Odd given it's official Asus media from Mentor Media, for that specific machine.

From the legacy BIOS I booted from the DVD, it loaded the Asus specific Windows 8 recovery options from the disk and I get as far as "Start rebuild Windows system process", with "processing...." underneath and the machine does no more.

I've also tried UEFI booting from the DVD drive and get the same as above.

Any suggestions welcome please!


A:Unable to restore Asus X550CA using Asus recovery DVDs

Is the ASUS recovery media Windows 8.0 or 8.1? It may be because the recovery disks are 8.0 and it's a conflict because your now running 8.1. The 8.0 to 8.1 upgrade does break the factory recover feature on some laptops. ASUS for sure I think. I have a K75DE, that shipped with Windows 8.0. I clean installed with Windows 8.1 from here, Create installation media for Windows 8.1 - Windows Help. It reads and uses my 8.0 OEM embedded code and activates online automatically. no muss no fuss. That tool will create a bootable USB thumb drive that will work with UEFI for you. If you need any more info just ask and i'll see if I can help. I don't know why your getting the "Start rebuild Windows system process" message and the lock up? It may be because the partition structure has changed on the Drive. I created a Recovery drive, then swapped in an SSD and it would not work on the SSD. It kept saying required partition missing. That's why I bailed and did a clean install. I was leaning in that direction anyway.

EDIT: If I don't get back to you tonight don't panic. I have company coming and may not get back online until tomorrow morning. Have to go now.

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Hi Guys I hope that this doesn't sound too silly a question, but here goes: Laptop bought Dec 2014, Win 8.  Updated to Win 8.1.  Now upgraded to Win 10 via the MS free upgrade. I then ran the "Create recovery media tool" and produced the recovery drive (19GB+) - ie just after the Win 10 upgrade. Does anyone know if I can verify if the USB I have created holds Windows 8, 8.1 or 10? Also, can anyone explain why the same process (home made PC rather than HP laptop) produces a recovery drive of just over 4GB?  Both USBs were created within an hour of each other, and each of the computers has virtually the same 3rd party software on them. Many thanks for your sagacious help. ChilliFix

A:does create recovery media utility create utility for window...

ChilliFix, welcome to the forum. I believe that the Recovery media will be for Windows 8.  This is the original OS.  The app to make it is set for the original configuration.  You would be able to Reset the computer to Win 10 using the Recovery Manager, however. I am not certain of the reason for the difference in the size of the Recovery media.  I believe that it has to do with the fact that it Recovers the OS and all of the apps, as well as, the Recovery partition.  This would be done on a custom computer. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Hy there, i'm having a problem with Win 7 (x64)....i can't install the driver utility for my remote controler....Win 7 does recognize the usb receiver as ASUS DH REMOTE .... but when i install driver from Vista x64 the setup fails to install acpi driver (i need the program to configure the device )...i've tryed run as administrator and same happens... so if anyone has some exp. about it...
My MB ( Asus P5W DH DELUXE )


PVD =)

A:Asus DH Remote utility for Win 7

Quote: Originally Posted by PVD

Hy there, i'm having a problem with Win 7 (x64)....i can't install the driver utility for my remote controler....Win 7 does recognize the usb receiver as ASUS DH REMOTE .... but when i install driver from Vista x64 the setup fails to install acpi driver (i need the program to configure the device )...i've tryed run as administrator and same happens... so if anyone has some exp. about it...
My MB ( Asus P5W DH DELUXE )


PVD =)

Try using the Vista conpatablity mode to install that driver. Right clicking the driver should show you the option.

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Hello SF members.

Note : I dont know where to put this topic. If you know better , move it.

I already asked some questions here, some members helped me a lot but I need help again.

In one topic I asked how to Overclock. I learned it , and know more about it.
But now my problems is my BIOS. I dont know how to use it. That isnt classic....
I dont have to edit time or HDD slave, not to do anything harder !

My BIOS is same as http://images.anandtech.com/doci/4499/ASUS%20BIOS%201%20-%20EZ%20Main.png

My motherboard is ASUS P8H61-M LX2 and it have latest ASUS BIOS (EFI BIOS Utility- EZ mode , I attached one link here to see).

My questions are :
1. Can I back normal BIOS like one old ?
2. How to use that ? Is there any tutorial for this ?

That is all for now.
Thanks in advance.

A:How to use ASUS EFI Bios Utility - EZ Mode ?

Did you read your MB manual. It has a section on the Bios that explains all the options. If you click on the Advanced Mode it will look a lot like the old bios with lots of options.


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do i need asus epu6 utility. I have no plans to overclock. when my pc was built it was installed at high performance with tranquility. I never used it in 1.5 years so I uninstalled it. Should i put back on

A:do i need asus epu6 utility if not overclocking

It's not really about overclocking, but power savings. I have not used it myself. You can certainly do without it, but if you are interested in seeing what effects lower energy usage settings have (if any) on performance in day to day use, you might be able to save some energy.

Use the ASUS EPU-6 Utility for Greener Computing

A Guy

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In the middle of using my computer today it randomly sent me to a screen called asus uefi bios utility. I now can?t get off of this screen or use my computer. None of the tutorials online have helped and none of the screens look anything like mine any help would be appreciated

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Hey guys i want to update my ASUS k8n4-e-deluxe bios.. i downloaded the latest bios update from asus's website... but i dont know which bios flash utility to use... can anyone give me a link


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A friend of mine is getting the subject response when trying to log into his email account. This happened yesterday and is still unresolved. I searched the web and came up with a Google site that has links to various forms that must be filled out to solve problems, however none of the links are valid. This happened to him also about a month ago and he went to Google support which referred him to some overseas person who wanted ~$275 to fix the problem. He disconnected from that and ran System Restore which somehow(?) fixed the problem., however Sys Restore does not fix it this time.

Immediately after the first incident I ran his AVG, Malwarebytes, and ExterminateIt, all with negative results except for cookies.

Does anyone know of a way to get the email account reset/re-established? I don't know the first thing about Google or Gmail.

A:Gmail message: Account Does Not Exist

Is he typing the full email address for the username? it should be just the first part.

Is he going to www.gmail.com?

Are you able to send him an email without getting a bounce back (undeliverable) email?

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While i normally "resolve" my own problems in the past, this one, i can't figure out.

The computer i'm currently on was infected with Windows Recovery virus. Apon reading a post on Bleeping Computer, and following the steps, i removed the virus running MalwareBytes + VIPRE Anti-Virus.

However, after running this, i still have certain symptoms:
1. Audio plays "randomly" (while not on internet)
2. Google Redirects
3. "Script" Error when i'm not on internet.

I've seen similiar threads, however, havne't able to fix this myself. Any advice would be appreciated.

As an aside, and i realize this was probably an error on my part, i ran combofix prior to seeing all the "do not run" notices on here..so i hope this hasn't furthered my problem.

Any help is sincerely appreciated.


A:Windows Recovery Virus - Problems Still Exist.

I just wanted to add one more thing, task manager shows 4 version of "postgres.exe" running, as well as 13 version of svchost.exe - and i don't think this is right?

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How do I reboot a Asus windows 10 I think it is I need your help asap please give me a call 6672007582

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ASUS board, 1 year old, has the Asus Probe Utility for, among other things,
monitoring the fans, incl. the PS fan, the CPU fan, and one of my 3 case

All of a sudden, it says that the chassis (case) fan isn't running, and is
giving an audible "bonk" warning sound. But the fan IS running.

It's plugged in to the board.

What's wrong, can anything be done to fix this?


I hate to turn the utility off, but don't want to listen
to that bonking all the time, incl in the headphones.

A:ASUS Mo Utility Suddenly Doesn't Recognize Fan

the asus probe reports a fan problem when a fan is either running to slow or does not register at all (and therefore is considered stopped)

if the fan uses a 3-pin connector that goes into the motherboard, the yellow wire is ised to detect the fan's speed. you have to make sure that there is, at no point, a loose electrical connection, or one that is blocked by dust.

you can disable the alert in your bios, and probably in the asus probe utility as well.

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I believe this is the sequence of events that got me here
Alienware x51 R2
I "inherited" this from my son. I bought this for him as a christmas gift in 2014 and he's recently moved to a new box.
I updated the bios through the Dell site and began receiving Activate Windows shortly thereafter.
When I try to activate trough windows I receive an error code None of the resolutions to this problem on the net have helped. I have since tried to use the Dell OS recovery tool. When I run it, it recognizes my computer and the service tag, but says, "No OS image for this tag, though images exist for the product.
I've scanned the answers in this community for this problem, but I haven't identified any that seem relevant.
Can anyone suggest a path to green?
Der Duke

A:No OS image for this tag, though images exist... Message when trying to recover

Download Windows 10 from Microsoft (I would wait a few days so you can get the updated installation .iso) and clean install using your Windows 7 OEM Product Key. If your system shipped with Windows 8.x/10 OEM the key is embedded in the hardware and will automaically be input during installation.

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does anyone know of a ""free download" of a partiton utility ,or a trial version that works?

A:partition utility

Have you checked these?

From Downloads.com

Brainbench MVP for Microsoft Word

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After downgrading my Os from windows 8 to windows 7. I also noticed that my system can't detect WIFI or dsl or any form of internet connection.. I want to upgrade my drivers and utilities in windows 7 but the problem is,, i cannot connect to internet.. is there anyone who can share a downloaded drivers and utilities for windows 7.. I am really having a hard time with this..


ASUS S550C Series
CPU:Intel Core- I5- 3317U, 1.7 GHz
Memory: 4 GB
HDD: 500 GB

A:Where to download drivers and utility for windows 7 Asus s550cm

You will have to take a look at the device manager and get the drivers off the manufacture . Asus doesn't have drivers for the laptop on windows 7

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Hello all, I am new to OC. I just wanted to see what my system could do. The motherboard has a built in OC utility in BIOS. The motherboard has three settings you can click on, Energy Efficient, Normal, and OCBurner(or something of that nature). I have Open Hardware Monitor always running. My temps never go higher than 45 C. The BSOD/Lock Up is sporadic. Sometimes during gameplay, and other times just idling. Any ideas?

Here is my rig if this helps.

AMD FX-6100FX Black Edition, normal clock is 3.31Ghz, using the OC utility its 4.14Ghz

Asus Sabertooth 990FX MOBO

DDR3 PC10700 4x4 16GB Kingston RAM

Asus 660ti DirectCU II 2GB GFX

Corsair GT 240GB SSD - OS, Games.

Hitachi 1TB SATA - Storage, approximately 95% empty.
Please assist in this matter, I am pretty good at building PCs and troubleshooting, however, I am new to OC. Thanks in advance!

A:BSOD After using ASUS Sabertooth 990FX MOBO OC Utility.

From a BSOD perspective, I can say that Overclocking makes the computer unstable. If it BSODs with overclocking and stable without it, I would go with stable.

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