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which SURT file should I download?

Q: which SURT file should I download?

I'm trying to follow the posting guidelines before I post my Windows update problem but don't know which SURT file to download, could someone please help?

My computer properties are :

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved.
64-bit Operating System

(I have not been able to succesfully download/install Service Pack 1, which is the problem I will eventually ask about, and every option I see for SURT has an SP, which I don't have at all.)

ETA - Sorry guys, just saw I wasn't reading things properly.

RELEVANCY SCORE 200
Preferred Solution: which SURT file should I download?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: which SURT file should I download?

For the SURT you need to d/l this file: x64-based (64-bit) versions of Windows 7 SP1 and Windows 7
https://www.microsoft.com/en-us/down....aspx?id=20858

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RELEVANCY SCORE 64

For the last two months I have been having to reinstall the same win updates over & over?-
Now its the Windows Malicious Software Removal tool that keeps coming up, and as soon as I install it
the updt icon immediately pops up saying updates are ready for your computer (over & over)?

I tried to download the Win7 32-bit SURT tool from your forum link, but it says it's Not available?

A:Can't download SURT tool to fix...?

The most likely reason for the MSRT to repeat is that it crashed at some point.
The most likely reason for that, is that the machine is infected.
Try this link for the CheckSUR tool...

Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

(direct link - 32-bit Windows 7CheckSUR)

Also...

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Quarantine everything it finds

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RELEVANCY SCORE 44

I installed(Run instead of Save) SURT from a link posted by Brink but I cannot locate where it was filed.

A:Installed SURT...where is it?

Selecting Run puts the file in the Temporary Internet Files area.

Once the SURT has run, that is it. It has done all that it is going to do. There is no start menu entry and there is no user interface.

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RELEVANCY SCORE 44

Because my satellite internet will take ages (like 80 hours or something) to download SURT, would I be able to download it onto a USB (via WIFI from my town's library, onto my laptop) and then install/run it on my home desktop computer?

Please forgive if this is a stupid question

A:can I run SURT from a USB stick?

You can - but I'd advise copying it to the desktop and running that copy, unless it's USB3, as it's a very large file.

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RELEVANCY SCORE 44

Trying to follow the instructions for new postings, I tried to download the SURT for Windows 7 64 bit, and got an error message . Where can I go from here? I am running Win 7 Professional on a new HP computer. I am getting no error messages when I try to run Windows updater, but get this when I try to update Windows Security Essentials:. Despite the MSE srror message, when I run Speccy, it shows a normal internet connection, and I have no trouble connecting to anything else on the internet - just Windows updates.

A:SURT error

Please follow this tutorial. It will give needed information to our expert.

Windows Update Posting Instructions

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RELEVANCY SCORE 43.6

Hi everybody,

It's a lil bit annoying to get a failed Win 7 Sp1 update screen.
So I ran the SURT tool and it installed successful on my laptop.
But still I can't install the SP1
Even after a restart...no any progress.

Hope someone can help me out of this.

I also attached two files. I don't no which one is the right one.

Thanks!

A:Failed Win 7 SP1 update after SURT

Can someone help me?

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RELEVANCY SCORE 43.6

The pc is definitely backleveled since I had to restore. It has all updates up to 7/12. While I have had any problems with updates (so far) I thought that it might be wise to install the SURT. My only concern is whether that would create problems with updates since I am so far behind.

thanks

(I could not find an answer for this question which may well be a dumb question.)

A:SURT WIN7 64bit

It only corrects any problems it finds - it doesn't install anything new.

Unless you're seeing problems with updating or the like, then there should be no need to run the tool.

Read other 3 answers
RELEVANCY SCORE 43.6

Hi,
I just ran CheckSur Scan and there are some problems that I can't fix alone.
You'll find enclosed the log file
Thanks in advance for your help !

A:SURT corruption issues

Hello again
Here's the error list - slightly abridged..

Code:
Summary:
Seconds executed: 4362
Found 65 errors
CSI Manifest All Zeros Total count: 53
CBS MUM Corrupt Total count: 6
CBS Catalog Corrupt Total count: 6

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17207_none_71a4711066d83b13.manifest
winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17207_en-us_c425f8bb8d103b17.manifest
winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17207_en-us_8d13b12bc9f0c3b8.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17207_none_cb06a41ea6a2081d.manifest
winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17207_none_f259db3fd643baac.manifest
winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17207_en-us_6d650557f9d1d6fe.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17207_none_3e46a8a9805d3113.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17207_none_9832130dadca15bd.manifest
winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17207_en-us_5208ad7c927bb33c.manifest
winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_n... Read more

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RELEVANCY SCORE 43.6

I have Errors during Windows Update
Error 800B0100. Serviceupdate Tool don't solve the issue.
Hardcopy & Logs in Zip-File

Please Help

A:Errors W7 Update before and after SURT

The CheckSUR shows the following problems

Code:
Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
In fact, all of those errors are perfectly normal - for IE10 in Windows 7.


The problem seems to be in the SoftwareDistribution folder...

Code:
Line 527505: 2013-10-27 11:41:13, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\fbae14e17f6dcf95662597649e2ec185\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
Line 527511: 2013-10-27 11:41:15, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDis... Read more

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RELEVANCY SCORE 43.6

Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f
(f) CSI Manifest Fail... Read more

A:A few problems after SURT (tried to install SP2)

Originally Posted by BasW


Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_... Read more

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RELEVANCY SCORE 43.2

Dear friends,
I am trying to create a vb macro to download files from internet automatically. So far, I have written code which allows me to get redirected download link, and takes me to the popup of orbitdownload asking me to click "download button" (after do while loop in the code given below). I want to click that download button of orbit downloaded in the same script or another script. How can i do that. Any help will be appreciable.

Sub getredirectedurls()

Dim i, j As Long
Cells(2, 1).End(xlDown).Select 'to get last row
j = ActiveCell.Row

For i = 2 To j
Dim myIE As Object
Set myIE = CreateObject("InternetExplorer.Application")
myIE.Navigate Cells(i, 1).Text
Do While myIE.Busy
Loop
Cells(i, 2).Value = myIE.Document.URL
myIE.Quit
Set myIE = Nothing
Next i
'sample url http://link.songs.pk/song1.php?songid=8000
End Sub
 

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RELEVANCY SCORE 43.2

Hello.

I can't check for Windows 7 Updates. I get an error saying that the service isn't running, even when it is (I checked services.msc). I tried running SURT, but I get an error 0xc8000247. I tried sfc /scannow, didn't work. CBS logs are attached. Thanks.

A:Can't check for updates, SURT fails.

You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 43.2

taking the two issues people have come back to me with

SURT

The SURT has not fixed the problem; the same 4 updates fail as before i.e. :
- Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition,
- Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Log files don't mean a lot to me. But here goes for anyone who can interpret. Attached are the simple log files in plain and CBS zips after the SURT run - before and after failed software update

IE11 and YouTube: Someone asked for a better description of the problem. Best done with an example: If I open YouTube and attempt to type a search string e.g. Joe Bloggs, it locks up with a YouTube failing to respond pop-up at the bottom. On the other hand, if I type a search string into Google e.g. Joe Bloggs on YouTube, then I can click any of the links and YouTube runs perfectly, and more to the point, will accept any new search string.

In the mean time, I'll go look for updates after next Patch Tues/Wed so I can shut my machines down sensibly

A:Wrap up to the SURT suggestion (and IE11)

SURT found nothing wrong - and the CBS logs contain no useful data.

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 42.4

I understand that this SURT is supposed to resolve the eternal "searching for updates" so I would be extremely please if someone could tell me where this marvel can be found
Thanks a lot for your time

A:where can I find SURT tool to kick w7 updates

I don't know about SURT but the following will resolve the Windows update problem.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605

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RELEVANCY SCORE 42.4

good evening, I have tried following your instructions to post information regarding the error, but surt fails to execute the hotfix.
For the past month, I kept getting disconnected from my wifi, it would stop working, and could not run the troubleshooter either.
I ran windows updater, it did update some files, but failed with 3 having to do with microsoft net framework.
I play FSX and P3D, today I tried upgrading my P3D to a new version and it failed as well, never happened before.
since I could not run surt, can you please guide me thru what steps I can take, this is driving me crazy and those games are what keeps my brain distracted from thinking about a bladder tumor.
I am enclosing the error logs as well.
Thanks.

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RELEVANCY SCORE 42.4

Hi, Been battling this for awhile.
Tried all I could find on this problem to no avail.http://www.sevenforums.com/images/smilies/sad.gif

ran chkdsk, sfc
Thank you for any help.

When sp1 install fails: Error: Error_SXS_COMPONENT_STORE_CORRUPT(0X80073712)

SURT log:

Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 22.0 2014-01-09 18:22 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17 (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9 Summary: Seconds executed: 1117 Found 2 errors CSI Manifest Missing Total count: 2 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest

A:SURT reports 2 errors which is causing sp1 not to install

Please follow the Windows Update Posting Instructions and post the requested data

partial reports are absolutely no use at all.

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RELEVANCY SCORE 42.4

Looking down this list of current update failures,

one might be excused for thinking Microsoft has a serious problem which started a couple of days back.

I have spent the last two days trying to re- install failed up dates.

About twelve in all and only relative to two error codes (800F08260) for most of them, then an odd

two with (80070490). First I tried finding a restore point prior to everything going wrong. Windows was

less than appreciative of that and the restore failed. I tried updating single updates manually but no go,

they still failed. Two days back I put in new antivirus and firewall and I wondered if that was the problem,

so I disabled and went back to Defender and Windows firewall. Nope, that made no difference.

So I logged on here, took note of "Windows update posting instructions"

and worked my way down to the SURT program. I attempted to install the version for Win 7 64 bit

and initially it looked good and was installing (9KB947821) (which I was surprised to see was a Hot Fix? )

when it hung. I left it for a while but it just was stuck there, so I killed it with task manager and

downloaded a new version then installed it. It also reached the same point then hung.

If I go look at the update history it shows a failure for (KB947821) but then a success!

I suppose I should think myself lucky but, what I would like to know is, If I instigate Windows Updates

now. will they all work? In other words, was that hot fix the thing needed to... Read more

A:Problem with SURT hanging when downloading (KB947821)

For everyone's info, the re-run of ten windows updates, failed when 35% into the re-boot.

This has started me thinking about alternative OS solutions.

Bobthequill

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RELEVANCY SCORE 42.4

any idea ?..
My Free Download Manager can't download any EXE file. Every i clicked download the status always showed message that "*.exe - Stopped"

A:Download Manager can't download any application file

VIRUS REMOVAL / PROTECTION 1. Download MalwareBytes. Malwarebytes
2. Disconnect from the Internet.
3. Disable your present antivirus software.
4. Remove your present antivirus software.
5. Install and run the MalwareBytes Quick Scan (remove any bad guys)
6. Reconnect to Internet.
7. Update MalwareBytes.
8. Run malwarebytes quick scan again.(remove any bad guys)
9. Download and Install Microsoft Security Essentials.
http://www.microsoft.com/security_essentials/

Now I advise you disable MalwareBytes and only enable again when and if you need it..

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RELEVANCY SCORE 42

Please help me in solving a windows update failure. I have windows 7 Home Premium SP1 64.

The two windows updates that fail are
System Update Readiness Tool for Windows 7 (KB947821)
any Microsoft.NET framework both 4.5.2 (KB2901983) and 4.6.1 (KB3102433)

I found a similar thread and followed the steps in it, but no joy.
Performed SFC /scannow, but the WRP did not find any integrity violations. I tried to run the SURT tool (same tool as KB947821) by a manual download and run but it reports the "hotfix failed to install". So I don't have a SURT tool log to submit.

What's the next step?

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RELEVANCY SCORE 42

I've got a system that was acting weird on, running slow, etc. I did an repair install of Windows 7 SP1 over the existing OS and can't get all of the Windows updates to roll.

I attempted to do SFC /SCANNOW and it reports no integrity violations.

KB947821 was run overnight and this evening, I found the computer still running it with the "Searching for updates" prompt.

CBS folder is attached.

SFCFix shows:
---------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-07 21:29:07.744
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 111
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-07 21:29:17.739
-------------------------------------------

I've looked around the forums online and tried various things, but can't seem to get the updates to pull down correctly.

Thanks in advance for any assistance that can be provided.

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RELEVANCY SCORE 42

I am going to ask a quick question while SURT is running on my laptop. I am very vulnerable on that pc as the updates have not updated since reinstall of win7 sp1 yesterday. Can I turn off my internet connection while that program is running? Thank you.

A:Running SURT for update problems-Compaq C62 laptop

Since no one has offered any advice, I just kept truckin'. I downloaded and I ran the SURT package. I have been at all of this since 11 this morning and succeeded in downloading 148 windows security updates. I was told after reinstalling sp1 there would be around 200 but the windows update menu indicated that 68 were "recommended" not important. That would bring the number to 196. I think I will just not worry about those 68 as they are not "important". Hope I am back in safe territory.

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RELEVANCY SCORE 42

I'm having a weird problem for the past few days. On my laptop, I can surf to most websites, but can't sign into hotmail and yahoo mail ... I get a 'Page cannot be displayed' error after I enter my username and password.

However, I have a desktop as well ... and at the same time that my laptop browser gives an error, I can logon to the same websites from my desktop without an issue.

I've also have experienced a similar problem logging onto eBay, mapquest etc … and I had the same problem right now while posting this message! My laptop gave a ‘page cannot be displayed’ error when I clicked on ‘preview post’ … so I had to post this from my desktop.

This problem has been haunting me for several days on just these few websites, so its not a case of a server being temporarily down.

The laptop has WinXP, and the browser is IE ver
6.0.2800.1106.xpsp2.030422-1633
The desktop has Win98, and the broswer is IE ver 6.0.2800.1106

I had uninstalled JRE from my laptop earlier this week; and I wondered whether that was causing this problem. But the problem persists even after I reinstalled 'Java 2 Runtime Environment Standard Edition v1.3.1_02'.

Please help!

- 123champ
 

A:Can surt the net, but can't logon to hotmail, yahoo ... or post a message here!

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RELEVANCY SCORE 42

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. Accessing files in drives takes too long. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the generated SFCfix.txt. I've also attached CBS.zip. Please help.

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RELEVANCY SCORE 42

Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!

Sincerely,
Noodle123

A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 4 answers
RELEVANCY SCORE 41.6

I've previously posted for help under "Performance & Maintenance". I thought it would be more appropriate to ask for help here.

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. I've a hard time accessing files on the hard drive. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the most recent version of SFCfix.txt & CBS.zip.

I've attempted some repairs by running Windows Update Readiness tool, looking at CHECKSUR.log, by downloading the individual updates mentioned in the log, placing them in C:\windows\temp\checksur\packages folder, and running WURT again & the summary of checksur.log reads.

Seconds executed: 1718
Found 106 errors
CSI Manifest All Zeros Total count: 2
CSI Payload File Missing Total count: 1
CSI Payload File Corrupt Total count: 1
CBS MUM Missing Total count: 3
CBS MUM Corrupt Total count: 6
CBS Catalog Missing Total count: 5
CBS Catalog Corrupt Total count: 3
CBS Registry Error Total count: 13
CBS Watchlist Package Missing Total count: 72

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.22853_none_f074c244483f4149.manifest
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.18645_none_eff7f4132f17bb15.manifest
servicing\packages\Gin8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ja-JP~7.1.7601.1649... Read more

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RELEVANCY SCORE 41.6

How's that for a Topic?

I first noticed the problem while trying to install QuickBooks.
It complained about the .NET framework.
When I went to Add/Remove Windows components, it was blank.
I googled and studied more.
I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
Notice Application log is full of 1001 - Windows Error reporting with the following:
WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

SURT appears to install, but really doesn't run.
There are more symptoms, but that's enough for starters.

CBS logs attached.

I appreciate any help you can offer.
TalbotM

A:Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

The CheckSUR reports this...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This means that there is a major problem with your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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RELEVANCY SCORE 41.6

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

A:SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 41.6

Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

1. System Update Readiness Tool installation resulted in error:0xc8000247.

2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.

A:Cannot install Windows Updates & error 0xc8000247 while running SURT

Any Help?

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RELEVANCY SCORE 41.2

Hi there,Whenever I try to delete a file in my download file, windows explorer stop working. I am currently running an antivirus scan on my laptop and I did so on my download and there was no apparent infections. I run a sfc scan from the cmd.exe and everything was fine. I have got an Hijackthis log Analysis, but I can't interpret it myself. Please can somebody? Thanks in advance.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 21:44:12, on 08/01/2011Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16700)Boot mode: NormalRunning processes:C:\Program Files\Soluto\soluto.exeC:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Program Files\AVG\AVG9\avgtray.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exeC:\Program Files\HP\HP Software Update\hpwuschd2.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\FileCenter\Main\FileConvertAgent.exeC:\Program Files\DivX\DivX Update\DivXUpdate.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\DellTPad\Apoint.exeC: ... Read more

A:(Hijackthis log Analysis) Whenever I try to delete a file in my download file windows explorer stop working

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 40.8

Hey,
I dont know if my prob is with XP,IE7 or a virus,so i didnt no were to put it but any way.I cant download files from the internet,I try to download a file and it gets as far as letting me pick run or save as but when i pick either run or save as it says "Windows cannot accesss the specified drive,path or file.You may not have the appropriate permissions to access the item" and the message bar (top bit) says "C:\Documents and settings\owner\local setting\temporary internet files\content.IE5\ZBTELH.....".This happens with every file with its .exe,.torrent,.jpg etc.....I scanned with adaware and found 9 objects that were tracking cookies i dunno if that may have something to do with it and then ran avg free and it didnt find anything,i was hoping to run hijack this but i uninstalled it (stupidly) and i cant download files.Also IE7 wont let me delete history when you click delete browsing history and click on delete all it just closes and the pop up telling you progress just appear and the history stays.Ive tried searching the internet but i cant find a problum like this.Is it my settings or a virus or what?

heres some more infor in case it might help:
Running IE7
Windows XP with all sp's
Zone Alarm Security suite
Avg Free Edition
Adaware

Hope someone can help me
Thanks
Cian

A:Cannot Download file, Windows cannot access the specified drive path or file

I am currently having the same problem on my Dell Dimension 2400 Desktop. Anytime I try and run a program I get the message "Windows cannot access the specified drive, path, or file. You may not have the appropriate permissions to access the item."

Even when I try to shut down or restart it says "You do not have permission to shut down the computer"

I can only run programs by going into Task Manager -> New Task (Run) -> and searching for the program itself.

Please Please help me!!!

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RELEVANCY SCORE 40.8

I have Windows XP Pro, sp 2 and use Firefox 2.0.

When I try to download a large (over 2.5 GB) file it always stops before the file is completely downloaded. When it stops it says "Done", like there is nothing wrong. I can download small to medium (0-500MB) files alright. And it messes up at different sites. So it's not site related.

Thanks,

royeo
 

A:File download says done and stops before file is completely downloaded in Firefox

Use a download manager.
 

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RELEVANCY SCORE 40.8

I am currently having the same problem on my Dell Dimension 2400 Desktop. Anytime I try and run a program I get the message "Windows cannot access the specified drive, path, or file. You may not have the appropriate permissions to access the item."

Even when I try to shut down or restart it says "You do not have permission to shut down the computer"

I can only run programs by going into Task Manager -> New Task (Run) -> and searching for the program itself.

Please Please help me!!!

A:Cannot Download file, Windows cannot access the specified drive path or file

From past experiences, this sounds like this is caused by malware.

To get Expert Help with malware removal:

I recommend that you read this article… ( Simply, click on the links to be re-directed.)

"Having problems with spyware and pop-ups? First steps;

IMPORTANT - Read This Before Posting For Malware Removal Help

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

IMPORTANT - Read This Before Posting For Malware Removal Help

When carrying out The 5 Steps,

If you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.

However, it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

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RELEVANCY SCORE 40.4

Hi,
I am returning a Stream as data of an API and i am making sure to set the required headers.
WebOperationContext.Current.OutgoingResponse.ContentType = "application/force-download";
WebOperationContext.Current.OutgoingResponse.Headers.Add("Content-disposition", "attachment;filename=" + Uri.EscapeDataString(fileName));
In case of file name having only english characters i am able to receive the data with proper fail name.
When file name posses non english characters then only in IE the downloaded file name is of random characters. In chrome and Firefox able to receive proper file name.
How to take care of this problem?
Regards,
 Harish

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RELEVANCY SCORE 40.4

Hi, hopefully someone can help me... I am trying to open an XML file with IE6 and it used to work just fine. I don't know when it happend, but when I try to open one now, it reapeatedly gives me a File Download box, then closes, then reopens, and closes, and the only way I can stop it is to hit Alt+F4 quickly and close evrything that's open. Please if someone has a solution post it here. I'm a computer consultant and pretty savy tech and I'm pretty sure this has something to do with the registry but could be wrong. Please help

-Jason
 

A:Solved: IE6 Repeatedly File Download when loading XML file

Welcome to TSG....

Give this a try and see if it changes anything:

Repair Internet Explorer 6 = http://www.theeldergeek.com/repair_ie6.htm
 

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RELEVANCY SCORE 38.4

I have used malware bytes twice, but trojan.bho just reappears. I keep getting pop up File Download window asking to download various files with the .png extension. Some of the file names were "mgnjudzmn.png", "shntutwt.png","rbbtyhgk.png" are just a few. I pressed cancel and continued to work on pc but the download window pops up at random times.

Below are the logs as directed:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Sonny at 11:10:46 on 2011-09-05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3574.2899 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32 ... Read more

A:trojan.bho & pop ups of a File Download for .png file

I apologize for not sending the gmer log, but my machine freezes during the scan and I have to turn the power off to get it to reboot. I do not know what else to do. Please advise.

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RELEVANCY SCORE 38.4

Where do the save file goes to? I download a file and don't know where it goes to.

A:Where do the save file goes to? I download a file and don't know where

Your browser should have a setting through which you can control the download location.

In Firefox, it's at tools/options/general.

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RELEVANCY SCORE 38.4

There are some programs that I want to download but they are all zip files, and when I download them I can't even use them. Whenever I try to use them a Media Player device pops up and then I get a message stating that the file could not be opened. Check if all drivers are installed for this device or check the file name. Can someone please help me with this problem
 

A:Is there anyway to download a zip file and turn it into a .exe file?

Have you tried Right clicking on the zip file and selecting Extract? Once the file has been extracted to a folder, usually all you need to do is open the folder, locate the setup file and click the setup file to install the program.

Do you have WinZip installed?

I believe you can download a trial version of WinZip at www.winzip.com
 

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RELEVANCY SCORE 38

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 36.8

I want to create or download a win 7 iso file to rebuild my Acer desktop.  Where can I get the DVD.  Microsoft tells me to contact the supplier.  Where do I do or what can I do?Thanks

A:download win 7 iso file

Acer recovery mediaUS:http://us-store.acer.com/erecovery/rcd/Canada:http://caen-store.acer.com/erecovery/rcd/if you are outside the US and Canada, you must call/email your regional Acer support service:http://www.acer.com/worldwide/support/

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RELEVANCY SCORE 36.8

Hi,
I accidentally installed Windows 7 N instead of Windows 7 regular from Technet, no biggie, so I was downloading the iso for regular Windows 7 to my C:/ in order to re-do the install.
My download manager says the file completely download to C:/, however, I go to the C drive and it's not there, but all my old files from Vista are still there instead, when I chose to do a clean/custom install... I'm very confused what went wrong, but more confused where the 3.5 GB download would be... the HD says the space has been used up, but the explorer search can't find it and I can't find it when I look in C:/

Does Windows 7 have some weird place of putting things? Is there a better search? Please help, thank you in advance

A:Help, download a file to C:/ but it's not there ?!?

Well placing things in the root folder of a system drive may not be allowed (I've not tried it, I always create a /download folder for downloading things). There are several other known "redirects" this may be another one. You can try searching your personal folder under "Users", or just the entire drive to see where it went...

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RELEVANCY SCORE 36.8

Hi There
I have a problem in PC I received a file PNG AND JPG form Fiverr.com some header for my site but i couldn't open the file even i ask them but i think the problem is in my PC somewhere something is blocked i couldn't figure out some one can help me how to open files like png and jpg everything i received form Fiverr.com i couldn't open my pc runs windows 8.1 hp G56 Laptop
thanks
 

A:Help please with download file

What graphics program do you have installed to read these "png and jpg" files?

Also not, that at this time Fiverr.com is offline.
 

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RELEVANCY SCORE 36.8

The basic problem is that when I go to download a WMV file from a web site it will only bring up the WMP11 (player). This was not the problem until I got an update on my security pack 3 last week. Before this I would click on the download and it would download. Also If I put in a DVD with video files it will not read the disk as data but automatically goes into WMP11 mode. (I only use WMP11 or WMP10 because I seem to have no choice. I would prefer Classic but can't get it to become the default.) Anyway, I need help with this. Thanks, orkney
 

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RELEVANCY SCORE 36.8

I have a Dell Optiplex running windows 2000. I have the need to download Word and Adobe documents routinely. Whenever the download starts, I get the "File Download" box with the "some files can harm your computer" warning. However, the "Always ask befor opening this type of file" is grayed out (see attachment), and I don't think it should be for these types of files, according to the MS KB. Any idea how to correct this?
Thanks.
 

A:File Download

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RELEVANCY SCORE 36.8

well i'm getting file cannot be saved source file cannot be read when tryin to download music files about 100m anybody know the reason why ? i keep getting cutoff error box comes up.
 

A:CANNOT download big file

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RELEVANCY SCORE 36.8

dear friends,
How do I continue the download that I have canceled or because of closing chrome?

A:download file

You need to start the download from the begning ,so visit the website again and start the download .

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RELEVANCY SCORE 36.8

Would someone please go to this page and see if you can download this 30-day trial of ESET Smart Security. I have been trying for four days now and I keep getting this error:

An error has occurred while attempting to save your subscriber information. Please try again.

http://www.eset.com/download/free_trial_download_ess.php

I have cleared browser cache, deleted cookies, tried different names and e-mail addresses, tried it in Windows 7, Windows XP and Windows 2000, tried Firefox 3.5.7, IE6, IE7 and IE8, tried it on a new installation of Windows 7 on which no antivirus has yet been installed, disabled firewalls, tried three different computers, all with no change in result. I would like to know if this is something about my network or if others have the same problem.

You don't have to complete the download. Just let me know if it even starts to download.
 

A:Cannot download this file

I just filled the form. They sent me a link to the download, so I'll check my mail.
 

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