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New Computer not remembering log-in information

Q: New Computer not remembering log-in information

Since I've been using my new system running Windows XP Home, I've noticed on sites that require log-ins, that I have to re-login all the time when I visit. It's like somehow now my computer is not remembering to automatically remember my log-in information. It may be due to the new firewall installed called CA Internet Security Suite. I tried changing the settings to "medium security", but when I check again, the setting all revert to "high security." This was not a problem with the old computer running Windows 98. What's causing this and is there a fix?

Preferred Solution: New Computer not remembering log-in information

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: New Computer not remembering log-in information

check your firewall config to see if you are blocking cookies. They contain that logon info so if blocked you will have to re-enter your info

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How can I get IE 7 to remember sign in information. I have tried deleting all the cookies, I have disabled and enabled autocomplete settings in internet explorer options.

A:IE 7 stopped remembering sign-in information

Reset IE7.

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Hi, My home build desktop with windows XP home has stopped remembering my login name on some of the sites I use a lot. Two of them happen to be my banks. Called banks and they said they had nothing to do with it. Don't know what I did but wish I could get it back to remembering. Anyone know what I can do? Thanks

A:computer stopped remembering login names

Hi drhugh -

I find that this is not unusual for me at certain times. You should not have your Bank as a Saved Login (password) name.
Every 2 or 3 months I need to reinstall several Login s and passwords (even my email will ask for it to check that I am using it.

I keep my passwords and Login names listed apart from other programs just for this type of event.

Only yesterday my wife needed to retype her Facebook Login and password, and I needed to retype my email login .

You should always change important passwords etc. (like banks) every few months to be more secure also.

No direct solution here, just a few words of advice -

Regards -

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I have been using Internet Explorer 8 for quite a while now and suddenly this morning I encountered a new problem.

For instance, I'm signed into this webiste right now, if I were to close IE and reopen it then come back to this site, it won't remember me. I haven't changed any settings. I have had the settings exactly as they are now for a long long time. Before this morning, I could be signed in to a bunch of different sites, turn the computer off, then turn it back on and go back to the sites I was signed into and I'd still be signed in.

Whenever I sign off now, it's acting like I used CCleaner to remove any temp files, but I'm not.

Is anybody else experiencing this? Has anybody ever experienced this?

I can usually figure stuff like this out, but for some reason I can't figure this one out on my own.

A:Suddenly my computer isn't remembering me at websites that I'm signed in at after closing IE8 and reopening it again

Are you sure the Delete Browsing Cookies on exit isn't checked in IE Tools?Step 1. Open Internet ExplorerStep 2. In the list of menus at the top, click Tools >> then in the dropdown menu that appears select Internet Options.Step 3. In the Browsing History section verify the box next to Delete browsing history on exit is unchecked.

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I know a lot of you will laugh but here it goes. I have a real old IBM PC (one with only serial port, parallel port, & 1.4MB floppy drive) running Windows 98 on 64MB of RAM running my QuickBooks 99 software. It is not networked or connected to anything since I want to keep it completely virus free. Now it has come to the point the system can die on me at any time, I want to migrate to a new Windows 7 laptop running the current QuickBooks 2011. I just have no idea how to get my data files from the old PC to the new laptop without major operation. These data files are all about 6MB in size and I have about 100 of them. Any pointers that can help me accomplish this task will be highly appreciated.

A:How to copy Information from a real old computer to a new computer

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I have a Dell Inspiron E1505 and I have been on here before to try to get it fixed and I pretty sure it is past the point of fixing so I am going to get a new one but I was wondering if there is anyway to get it to go on to get my important files off of there. It is stuck in a restart loop so i cannot get it to the main screen. I just have some many pictures and other things off of there I need. If someone could help me out I would appreciate it. I know I have a few viruses that have infected my cd drive and everything else we tried reformating it last time but that did not even help. Thanks!

A:I need to get information off my computer

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I need you to make a bootable usb and to make a screenshot for me - follow the instructions below to do thisHow to create a bootable Puppy USB DriveDownload and save a copy of the latest Puppy ISO fileDownload and save a copy of Unetbootin for Windows.Ins... Read more

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I remember this one program, but not too well. Started off something Sandy or San or Scan. What it basically did was list all the information about your computer hardware, everything, CPU, hard drives, all the PCI cards you have plugged in. Does anyone know the name of this program or recommend a program that does this? Thanks in advance.

A:Computer Information

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I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???

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I'm visiting relatives in the U.S. for a few months and I'm using their computer to try and download television shows from the BBC using the BBC iPlayer. I requested an account from the BBC iPlayer and was given a login/password to use.

Here's the problem -- when I try to log in and download a television show I get this message:

Sorry, you appear to be outside the UK
This content can only be downloaded by users in the UK.

Question: How do they know that I'm outside the UK? Is there any way I can set up the computer so that it uses my UK address instead?


A:Setup Information: How do I get my computer to believe that I'm in the UK?

you can use proxy servers to make it look like your from the uk, im not sure if im aloud to expand on this it might be against forum rules, sorry

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I am new here and hoping that someone can help me out.  I am not sure if I have a lingering problem, but I encountered something and wanted to report it and check if others have any experience with it.  I was on youtube actually watching videos about car repair when a pop-up that redirected me to a new webpage occurred (it was the web page of hxxp://www.computer-restore.com) A pop-up box appeared saying I had been infected and it then gave me a phone number to call (866-915-6151).  When I tried to simply close the pop-up, it would go to one of those boxes that asked me if I really wanted to leave the page.  If I continued to try to leave the page, it would then bounce back to the original box each time.  I got caught in an endless loop and could not close my webpage or my browser or get to any other program or window on my computer.  I had to physically turn off the computer to escape.  I am now wondering if I might have a lingering issue from this?  Has anyone else encountered this issue and does anyone know about this site, phone number, and issue?  A google search revealed nothing and I am wondering if this is a new thing?  Any help or information would be appreciated!

A:Any information about www.computer-restore.com?

Hi jstach These kind of websites/pages/pop-ups are known as "tech support scams". You can read quietman's article below on them to learn more.http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3897161Closing the web browser and then relaunching it usually eliminates the bogus warning message and is the best way to deal with these scams. If the browser freezes or hangs, you may have to close it with Windows Task Manager by selecting End Task. Afterwards, be sure to refresh (clear) your browser's cache.This is typically the reason security scanners do not find any malware on the computer after encountering these types of scams.These are web-based alerts, and therefore contained in your web browser. They usually don't drop any malware on your system, and you won't encounter the same one again (unless you don't clear your cache). So if you hit one, simply kill your web browser process to exit it and continue using your computer normally

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i am getting ready to sell my computer, but i want to delete all my files and programs from my computer. what is the best route i should take to safely clear out my computer, so i can sell it?

A:Deleting Information On Computer, How?

Take out the hard drive and keep it for a secondary drive for your computer. Sell the old one with out a hard drive. There is no rule that you have to sell a computer with a hard drive but if you leave it in the computer with an operating system on it you are required to have the install software, manual if any and key code with it.

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Sup, i'm new here, couldn't find the right catagory for my problem, so dont hate me for this.

My problem: Well, I have two actually. The first is basically when I open my Task Manager function, it doesnt show the tabs (processes, cpu memory etc) it doesnt show that, just all of my current processes.

Now the second problem is when I click on the system > general tab to find my computer specs, it only shows how much RAM I have, not my processor, vid card and all that jazz.
Heres an image to give an idea of wtf im talkin about here

Yea yea I know my computer sucks, but usually I wouldn't give a crap about this, but the reason why im askin you guys about this is because my dad wants me to write down EVERYTHING about my computer so he can tally up the costs for an upgrade etc... So if you can help, great. Thanks?
Microsoft Windows XP
Home Edition
Version 2002
Service pack 2

The last test i've ran was by AVG Free Edition at 10:30AM 3/13/2008 nothing out of the ordinary.

A:Loss of computer information

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Hey everyone,
I need someone who is great with computers to answer this question. I am wanting to play the upcoming Sims 3 game on my computer, but I'm not too sure if I will be able to run it on my system...
The minimum requirements for the Sims 3 game are: (I have Vista)

Windows Vista (Service Pack 1)
2.4 GHz P4 processor or equivalent
1.5 GB RAM
At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content
128 MB Video Card with support for Pixel Shader 2.0

NVIDIA GeForce series
FX 5900, FX 5950
6200, 6500, 6600, 6800,
7200, 7300, 7600, 7800, 7900, 7950
8400, 8500, 8600, 8800
9600, 9800, GTX 260, GTX 280

...And now here is my system information:
Windows Vista
Processor: AMD Athlon X2 4450e dual-core processor
Memory (RAM): 3 GB
Hard Drive: 250 GB
NVIDIA GeForce 6150 SE graphics card

If anyone could help me determine this, I would appreciate it very much! Thank you!

A:Computer System Information (Please help!)

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what command do i use to see what ports are being used for what on my computer? i need this to see what open ports i have before i assign them

A:ports information on an xp computer

Go to Start/Run, type in CMD then hit OK. Now type in netstat and hit enter. It will list all connections. if you do netstat /? it will show you all the switches you can use.

Also you can use Advanced Port Scanner to see what ports are open on your machine already.


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How do i check the settings of my computer in BIOS? Like what type of "ram" i have how large is it, what kind of motherboard i have what version what company my drivers etc etc

A:BIOS computer information

Two applications that are probably already on your computer "dxdiag" and msinfo32" should tell you most of what you want to know.

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I had a simple question that can hopefully get answered very swiftly. I can't remember the name of a utility that people post here and on other tech forums all the time. The program gathers all the system information, including processes running and plenty of other detailed information about the computer.

I'm sure it's a simple answer, so if anyone can please post the name of the program I would be very appreciative.

A:Computer information Gatherer

SIW (System Information for Windows)

This does that; http://www.gtopala.com/

Be sure to download the "standalone English version" (center of the page).

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I have recently installed a new HP Pavilon computer. My question is how do I transfer "Favorite" information from a Dell Diminsion computer with XP home system to the HP with Windows Vista system.

A:Transferring information to a new computer

Hi, are you meaning all of your docs and pics or just favorites from IE?

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I made a back up (option: all information on this computer) on a Windows XP Pro SP2 computer and given that this Windows XP is no longer repairable, I am thinking of rebuilding a new Win XP system and do a restore BUT does anyone know what this restore will include exactly?

Will this restore include: (1)personal data? (2)Settings? (3)Programs? (4) user accounts ..etc
Or what would be the best way of approaching a proper job of this PC?

Given that this is my live data I d be grateful to hear some professional advice before risking it and also the fact that the backup took a good 5hrs.

Many thanks

A:What does Restore 'all information on this computer' do exactly?'


Here's a good tutorial with pics that you can use to guide you in using Microsoft BackUp


It explains both what backing up "all information on this drive" does as well as what it puts back....


Restoring data
Now that the backups have been created, let's look at restoring them. Note that Windows XP Home cannot use the automated system recovery disk to restore itself, as described below. To recover XP Home backups in the case of an emergency, reinstall Windows, then install the backup utility and manually restore your previous backup.Click to expand...

If you have Win XP Home edition....do you have an install disk, so you can reinstall the operating system? Or, do you have some other way to reinstall Windows?

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Had a compaq computer that just died on me ,and I didn't back up anything. Plugged in the hard drive to the new computer won't let me activate says it's offline ,but I am using same connection right now. Is there any way of getting around this I wanted to pick up my data on my hard drive. The old computer is died and I am not looking to fix it cause it is not worth the money.

A:Oem computer can't retrieve information.

<<Plugged in the hard drive to the new computer...>>

If you mean that you tried to move the hard drive from System A...to System B...as the main drive containing Windows...and it doesn't work...that should be expected. The drive from the Compaq system reflects the settings, drivers, and an approved XP install for your Compaq system...and that's the only system for which that install of Windows is valid.

If you mean that you attached the drive as a secondary drive and cannot access the data folders...you need to be clearer in expressing exactly what you have done.


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I a currentlly concidering buying an older used Dell model # DHS computer. I have tried searching online to different Dell sites and can not find what this computer accually is. MGHZ, Meg bites, etc. It to my knowledge is a 2000 model, with only one Ethernet port on the back, no telephone hookup ports. When can I find more info on this computer?.......txtrker

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I am trying to edit information for my mp3's so they are all organized in iTunes, it will not let me do it.  iTunes doesn't let me edit the information either! Help!?

A:Windows 7 won't let me edit information... I.E. mp3 file information like artist,

Hi,You can right click the MP3 file and click Properties. Switch to "Detail" tab and then you can eidt the MP3 information, such as Title, Artists and Composers. Can you modify the information successfully?If the information cannot be modified by iTunes, you may need contact Apple support for further assistance.Thanks,Novak

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How to get MS security updates information in excel along with the Supersede information.
Earlier we use to get this information from https://www.microsoft.com/en-us/download/details.aspx?id=36982

However the Bulletinsearch list is updated till Apr 17, We need the info for future releases along with supersede as well.

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Joined a few days ago, just got a new computer, hasn't arrived yet. Had posted a purchase template and other things but little help so did the best I could with that decision. Bought my great old computer long ago when I knew nothing at all. I got it second hand from a third party, and didn't get any install disks. Can anyone tell me what old material is transferable to the new computer, and how does one do the transfer. Please speak slowly as though talking to a technically challenged person. I haven't gotten much help on my other posts; am I posting wrong or something? Is the forum just for more advanced folks?If so I am sorry; was told by person who referred it was for all levels.


A:How to transfer old programs, information onto new computer?

What OS(Operating System) is the 'old' computer? Windows XP, ME, 98 or other? If it's older than Vista you won't be able to bring much more than documents, pictures and music.

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My old computer died and the hard drive infromation was copied to a CD.  I bought a new computer with Vista and would like to tranfer the old computer information to the new computer.  Vista Easier Transfer seemingly only works with two computers. What do you do in the case where you have only one computer and the old computer information on a CD?

A:How do I load information from the CD drive to computer

How did you copy the hard drive information to the CD? Did you copy the entire hard drive information or only certain files to the CD?
I am afraid we cannot use Windows Easy Transfer at this situation. You may need to manually copy important files from the CD to Windows Vista.
Tim Quan - MSFT

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Greetings: Some of you can recall that I had a problem with my computer navigating form quoted links on e-mails and basically the second click just produced a blank screen. My computer is back to normal now after I put together some pieces from a group of suggestions. Here is what I did; I uninstalled every program, went to Programs & Features and viewed updates and uninstalled every one that I could (not all would uninstall) including IE. I put my Windows 7 (upgrade from Vista to Windows Pro) disc in and proceeded to re-install it, successfully.. NOTE:( When I tried to do this when I first had the navigation problem, it wouldn't go.) After Windows 7 upgrade was finished installing, I went to see what version of IE i had an saw it was version 8. I then went to replace it with IE 10 and it wouldn't go because it requires Service pack 1 which probably was uninstalled during the earlier uninstalling  process. I then opted to go to IE 9 and it did download. I restarted my computer and was happy to see that my computer was back to normal and navigating again. I wanted to let you all know about this since it appears, from what I read, that his is a wide-spread problem and others could use this info. Thank You.

A:Computer won't navigate/Solved Information

Thanks for sharing back the fix too Rob...

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Ok, i have recently got a copy of windows 7 professional x64 from the MSDNAA. However, when i try to do a clean instillation after the button marked 'Install Now' the following error is shown 'Windows could not retrieve information about the disks on this computer' and i am taken back to the 'Install Now' screen. Any ideas on what could be going wrong?

A:could not retrieve information about disks on computer

Are you running the setup program from within Windows, or are you booting from the disc?

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For sometime now I thought I was going nuts. I had went to a online casino it was after we came back from a cruise and they asked me for my email address and I gave it to them and then I got a email and went to their site and then I did play some and I noticed the games were acting very strange like if someone were turning them off and on and let the wheels on slot machines were spinning really fast then they would come to a halt then a pop up comes up saying they are not connected and just very strange stuff, So I contacted them they said they had a hacker problem going on and I told them that I would no longer play there. They sent me a email about the hacker problem, well when monies was starting to be taken from my account I attempted to call these different places there is no answer and a recording only, I asked for business information from the casino they will not tell me anything after I had downloaded their site and after awhile things started to happen my computer when I had shut it off would come on and appear as if it were new and I would have to go thur the motions of re-registering software and stuff. The logs are not there, it is like it is refreshed daily, my clock on the computer the time was changed and not on EST time any more, Sometimes when I am online checking email and such my arrow button or cursor moves by itself. I have had pop ups come up telling me if i log off others on the computer will be logged off too. I do not know what to think. There is mon... Read more

A:Someone is coming on to my computer stealing information

Hi Fruitloopz,Welcome to BC HijackThis forum and sorry for the delay. I am farbar. I am going to see if I can assist you with your problem.Please help me so I can explain this to the authorities if there is anything you as experts see that is causing this I beg you to please help me.Could you tell me what you expect from us to do? As you might have noticed we are volunteers helping people to remove malware from their computer. We have no authority to provide any kind of testimony. Besides, when we run some tools we might remove the malware or malicious software (if there is any on your system), then we have removed the evidence you might need in the future to show to the authorities.So if you decide to go on removing possible infection from your system let me know. Otherwise this forum is not the best place to back up your case.

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Request for help on collect information,

Dear All,

I need a help from you guys.
Currently my boss ask me collect all the information from user pc to check what program they are installed.

Manual way :
go to control panel->add/or remove->check on what program they has install.

The problem is my company over 200 user.
I wonder whether can we use some tools to make it easy?
Any software recommend?

Very thanks,
poor guys looking for help!!!

A:Request for help on collect computer information


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I have very important documents on my home computer in which we are trying to get fixed but it is costly. I have some important information on that computer that I really need. What can I do to get those documents as soon as possible?

Please help!
And thanks :)

<3 Morgan Alexis

A:Vital Information on crashed computer

Lol funnily enough i've just answered a similar thread, take a look at the reply to this one.


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When I start up the computer, it always brings up this message.
"We apologize, for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." I get the options for Safe Mode start up, Last known working config, and normal start (all of which end in a blue screen). This computer is a Dimension E521, and I'm trying to get all the important stuff off the hard drive so I can reset to factory settings. How can I do this? If any additional information is needed, I'd be happy to provide it. Thanks.

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I specifically wanna know If I have a sound card and if I do which one and if I dont then what type of sound(the motherboard's integrated type).If anyone could point me to a utility that can help me identify it and perhaps tell me which drivers I need I would appreciate it.

A:Does anyone know how I can fiind out information abouy my computer?

Look for the audio source.

The first place to look is where you are plugging in your speakers on the back of the computer's case. If you are getting your sound from the same collection of connections where the keyboard and mouse connect you are using the integrated audio from the motherboard.

If you are getting your sound from a connection of one of the PCI slots then you have a sound card. You may have a connection for both. In this case you need to go into BIOS on startup and disable the integrated audio. The next time you restart windows should see your sound card as new hardware if it had not done so before. Hopefully windows should be able to provide suitable drivers on the spot.

If you have only one audio connection and it's on your motherboard the integrated audio may need to be enabled in BIOS.

If all else falis you'll need to open your case and find any identifing logos or part numbers on your motherborad and\or sound card and search the internet for drivers.

Hope this helps! I don't know of any utilities to tell you what you want... hopefully someone else has that info.

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I've been through hell trying to get my computer to stop freezing. My computer is custom built (three years old) and it never had any freezing problems until about half a year ago. This is what I've done to try and cure the problem.

- Uninstalled IE and replaced it with Mozilla FireFox (this seemed to help a bit because Mozilla isn't using nearly as much memory to run the browser)

- Bought RegCure and regularly use it

- De-fragmented my C: drive

- Uninstalled any unnecessary programs and applications

- Recently updated my video drivers

This is the deal. When idle, my computer never freezes. I can leave it on all night/day, whatever and it won't freeze. It seems to lock up when I'm actually using the computer, mainly when I'm browsing on the internet or using media devices. For example, sometimes I'll download a video to watch or tamper with iTunes and the computer will randomly just lock up and I'll have to restart. Sometimes it will lock up constantly after restarting, then other times I can go hours without any problems. Now what else can I do!? Please help! My Hijack logs never get any responses, so is there anything I can do? Thank you.

A:Computer Freezing, lots of information, please help

freezes usuallly relates back to power or heat or the file system
video card
power supply
what does the bios list your tempretures and voltages as
do you keep the inside of the computer clear of dust with a can of air
chkdsk /r

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How to display System information in My COmputer?

I've seen many screenshots of other people having this. How do i get this to show up on My Computer?


A:How to display System information in My COmputer?

Start Computer click on computer

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Hi, my computer just crashed and this came up. Any info what this means?

Regards, Chris

Windows has recovered from an unexpected shutdown

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.

Locale ID: 2057

Additional information about the problem:

BCCode: c2

BCP1: 0000000000000007

BCP2: 000000000000109B

BCP3: 00000000217AA251


OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:



Read our privacy statement online:


If the online privacy statement is not available, please read our privacy statement offline:


A:My computer crashed and this information came up. Any ideas

Welcome aboard Happened just once?Is the computer fine at the moment?

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this tool can protect your private information. you can gei it free from
Feebe SecureDisk 2.1

visit us Feebe Software
Introduction of SecureDisk

Don't want others read your personal files in the computer? Try Feebe SecureDisk!

It is a powerfull, easy to use disk encryption program, which transparently encrypts your private data!

Feebe SecureDisk creates and supports encrypted virtual disks and these disks are visible as regular disks with correspondent drive letters. You can safely store your private data in these disks. All data stored in virtual disks are encrypted with high strength algorithm, but the applications can easily access the data, just like the access from regular disks. You can format it, create directories, files, even install software.

Main features of SecureDisk

The best and proven Blowfish cryptographic algorithm will make your encrypted disk unconquerable

Support FAT16/FAT32/NTFS driver format under Windows 2000/NT/XP

No limit on the number of SecureDisk volumes exist on a single disk

Easy to use

Simulate hard disk operation to keep your habit

Access data transparent

Very fast, you will not feel a time delay

Store data anywhere

No administrator permission needed
System requirements

Microsoft Windows 2000/XP/2003 Operation System

Hardware should run those operation system

5MB free disk space for install Feebe SecureDisk

Enough free disk space for store Feeb... Read more

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Ok, I have a HP Pavilion Computer Intel? Celeron? CPU 2.50GHz 2.49 GHz, 760 MB of Ram
Operating system is Microsoft Windows XP Home Edition Version 2002 Service 2PK

The problem started a few months ago when I would attempt to go on to the internet the computer would pop up multiple internert pages, the same one, but I would have 3 or 4. Then it started freezing up when I would go to any location on the internert. But if I was sent something on the internet via email I could go on to the page from my email message, not a problem. Just recently I did this though and it allowed the first few pages and then started freezing up. I had a friend come over to try to find help me, he downloaded a free version of AVG Anti Virus and we found some stuff and deleted it, well I was told to put it in a vault, so I did. I just found the vault today and deleted it out of the vault, or it is called quarintine, I guess. The computer is now starting to slow up when I go on to do things on my email. Right now it is a little slow when I am in my files but not too bad. the freezing problem as far as going on to the internet is just as bad as before we got some threas out. I am scanning again as I am writing this on another computer. I am willing to just start all over again if you want to help me with that. I saved all of my important files and I am ready to crash this thing and rebuild. I still do have acess to email and files. There are not warning boxes or anything coming up on my screen.

A:Freezing Computer ~ More Information This Time

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that e... Read more

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I have a computer which has been badly infected with several viruses and java exploit trojans. Essentially makes the computer almost unusable. Any attempt to open any administratibe tools or programs brings up a windows explorer tab with the programs name asking if you would like to download. Restore and backup are all restricted.
I booted the computer with a Kaspersky disk to scan the computer and ask I suspected there was many infections. I removed them and rebooted the computer but the issues still persist so im assuming their are still viruses on the computer.
The persons computer is used in their business and its used to store documents and file taxes with. I am currently making a img copy of the hard drive with Clonezilla since these documents are very important. I am going to reinstall a clean copy of Windows 7 home premium on the computer. Now my question is how can I saftley extract these imporant files from the infected HDD copy without reinfecting the clean install? Im not going to personally spend all day going through this persons documents but would like to provide them with a copy of it to do themselves.
If I was to create a folder to put the old image file in on the clean install do you suspect that to cause issues?
Much appreciated.

A:Computer Trojan, confidental / sensitive information

Get a sector-by-sector copy in case you have to try undeleting the files, or a sector by sector backup (via Acronis boot disk or the like). Looks like you've got some type of ransomware on there and it may have encrypted the data files. If you reinstall before you get a sector-by-sector copy, you'll lose your chance to undelete.
As far as putting the data back goes, it may well depend on exactly what trojans are involved here.

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Trying to find out where to find and print my computer specifications on Vista
Not system information or Dixdiag.
Something thats not simple black and white

But clearer and coloured and much the same as the attachment I uploaded.

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i have a toshiba laptop which has ceased running and i need to obtain information from the hard drive, mainly invoices from the word program. i have a new toshiba laptop and my question is how do i go about retrieving the required information from one hard drive onto my new laptop. do i phisically have to remove the old drive from the laptop? or can i plug into the old computer in some way? once i have retrieved the files i require, i do not need to keep them on the new laptop.

any help please thanks


A:Transfering hard drive information to another computer

Yes, you can remove the old hard drive with your needed files, and purchase a USB laptop external case. Install the old drive in the external enclosure, and connect it to the new laptop. The external drive should be detected and your files should then be retrieveable

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technical information:
*** STOP: 0x00000101 (0x00000061,0x00000000, 0x807c4120,0x00000001)
collecting data for crash dump
initializing disk for crash dump
dumping physical memory to disk: 100
contact your system admin
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 11.0.9600.17496
Run by Judie at 19:21:32 on 2014-12-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1918.1256 [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ================
C:\Program Files\Qustodio\qproxy\qengine.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k L... Read more

A:Blue screen, information in message: Computer 2

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/560440 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I've been trying to use a particular forum, but it seems like the forum is been stuck at Dec. 14, 2004. I can't type any new posts on it and I can't see any new posts (after Dec. 14th) either.

I searched other threads on this forum which led me to do several things:
1. ipconfig /flushdns
2. clear internet cookies
3. clear temporary internet files (all offline content as well)
4. run adaware in order to get rid of spyware

I still am unable to submit/receive any new information from the forum. Is there anything else that I could try that might solve my problem?

P.S. I use 3 other forums and they work just fine. And I haven't heard that anything is wrong with the forum, but if you guys think that is the case, then please search with the following text on google: animereactor forum. It will be the first link returned on google.

Thanks so much

A:Website not sending my computer its updated information.

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I'm trying to fix a friend's computer. It's a Dell XPS 400 and originally had Windows XP on it, however my friend installed a crack version of Windows 7. After relieving the case of a dust coat of fur, I discovered the graphics card was fried, so I replaced it with one I had from a previous build. I used CCleaner to wipe the harddrive and installed a legitimate copy of Windows Vista on it. But after returning the hard drive to its original spot, the computer only boots up to show me a screen containing the following message:

PNY Verto GeForce 8500 GT PCI-Express
Copyright (C) 1996-2006 NVIDIA Corp.
512 MB RAM

Hitting any keys or clicking the mouse doesn't do anything.

Please help? Thanks!

A:Computer Won't Boot Beyond Graphics Card Information

I believe that system uses a btx mb and pw supply. The btx form factor boards were so problem prone that they were abandoned [in fact they were obsolete when dell built that system]

IMO it is not worth putting ANY money into a btx system. Most likely the board failed taking out the original video card AND probably the card you installed.

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Alright well recently, as in the last couple of days, I have been having problems with my internet. At random intervals of the day my computer will tell me that it is connected to the modem but the modem is not connected to the internet. However when I look over at the modem all of the lights are on and flashing like they should be. The DSL light is on and the Internet light is flashing to show that it's working. Furthermore if I go into the setup page for the modem using my browser the status page there also tells me that the DSL is connected and that the LAN is connected as well.

This happens randomly and when it does I attempt to correct this myself by changing my static IP settings and DNS server settings. Eventually it does start working again but I don't know if it is because of something I actually fixed or by random luck. I hope you guys here can help me figure out this problem.

A:Computer and Modem are providing conflicting information

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Hi guys.

First I'd like to say this is probably going to be a long post with a lot of info, some of which I may forget to include. Also, I'm not exactly the biggest computer genius out there, so please have patience!

I built this PC around 3 months ago and it worked fine for around 1 week. After that, I would occasionally get this problem where the computer freezes (the screen completely stops) and can only be fixed by the power/reset buttons:
The screen stops completely, but no visual defects are caused.
The mouse stops moving. Clicking the mouse buttons does nothing.
The 'num lock' and 'caps lock' keys on the keyboard become unresponsive.
Sounds becomes very distorted, but if you listen closely you can still hear the sound being played very slowly.
No noticeable difference in the speed of the fans in the case before or after crashing.
Strangely, the animation the mouse makes when loading something (the blue circle) still works
No dump files are made.
The system does not start responding if I wait.

A lot has happened since then in terms of troubleshooting and discovery so I'll list everything in chronological order:
I ran multiple MemTests (MemTest: RAM reliability tester for Windows) overnight multiple times with no errors found.
Used my computer normally with 1 RAM stick at a time, then tried using both sticks but in different slots.
I did stress tests on my CPU and GPU with no errors or crashes caused.
I updated my mobo and GPU drivers.
Reseated my GPU.
I change... Read more

A:Computer Crashing - No BSOD - Lots of Information!

I think this thread does not deal with a BSOD issue. Please move it elsewhere?

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I have a Windows 7 Starter machine that when I go to System and Security tab in the Control Panel and press
"view basic information about your computer" it goes to a blank page with the following- "The page failed to load". Could someone please help me .THANKS

A:Solved: can't view basic information about your computer

Click Start - All Programs - Accessories - System Tools - System Information

The "System Information" window will list information about your computer.


Motherboard: Dell Inc., 023HTXClick to expand...

Your specs lists your computer as a Dell brand.

What model name and model number is it?

What's the 7-character "service tag" number on it?


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