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ThinkCentre: Update model and serial number in BIOS

Q: ThinkCentre: Update model and serial number in BIOS

I have Lenovo M57 6075 BQU tower , I want update the bios ! What is the newest bios vertion ??

Mod: edited Subject line to add system type













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RELEVANCY SCORE 200
Preferred Solution: ThinkCentre: Update model and serial number in BIOS

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A: ThinkCentre: Update model and serial number in BIOS

https://pcsupport.lenovo.com/us/en/products/DESKTOPS-AND-ALL-IN-ONES/THINKCENTRE-M-SERIES-DESKTOPS/T...

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RELEVANCY SCORE 103.2

M82 ThinkCentre - Type 3302.  Model number:  3302F2UThis machine was originally purchased with the Windows 7 Pro operating system.  I took advantage of the free Windows 10 upgrade when it was available over a year ago. A few days ago I had to replace the motherboard.  The computer is running fine.  However, when it first boots there are 2 short beeps with an EEOC error.  This error referenced the BIOS containing invalid Model Number and Serial Number.  When I access the BIOS the following entries are seen:1) Machine Type and Model                            INVALID2) System Brand ID                                           Lenovo Product3) System Serial Number                                 INVALID4) Asset Tag5) System UUID                                  &... Read more

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RELEVANCY SCORE 101.2

Hi20CH model helix device, I changed the motherboard.But I can not enter the serial number.Block # 84 is giving the error.I try on software as C0 but it gives EEPROM error.The software is Thinkpad Maintinance Utility 1.08.If there is a solution please help?

A:Helix serial number and model number update

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.

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RELEVANCY SCORE 85.6

The HP Pavilion mini that I bought here in Dubai states that the Model is a "300-0xx", which is not recognised in the HP website when all models are shown in the drop-down list. I need to know the proper model number so as to download the correct BIOS update. This is in an attempt to resolve the problem I have with the 'File Explorer' hanging and not allowing me to access my external hard drive. The 'board' selection above is very limited. No mini desktop?

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RELEVANCY SCORE 84.8

So, in the process of trying to fix other issues, i was told to download the latest lenovo update utility and run it.  Did that and it told us it had 8 updates and 17 or so optional ones.  We let it download these.  Now it's asking us: Please choose one of the following tasks:Update ThinkPad BIOSUpdate model number I really don't know much about this.  Any idea what option I should select and why it is asking me this? Thanks!













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A:help :) update bios or update model number

Choose Update Thinkpad BIOS then click next or ok...When flashing BIOS do not turn off your machine or run any programs... the BIOS update will prompt you to reboot when its done...//JameZ

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RELEVANCY SCORE 84

Hi Lenovo team, I am really desperate on this, so, please, can anybody respond? First off, I am a Lenovo certified technician. I have a Lenovo T490 (MTM: 20N2004KUS) that I just replaced the system board on and I cannot update the Serial Number and Machine Type in the BIOS. I have tried the Windows BIOS update and I created a USB maintenance diskette and pressed esc to make the EEPROM writeable but when I go to update the Machine Type/Model Number and assign a new UUID, it says the EEPROM is protected. I have tried USB 3.0, USB 2.0 and with a keyboard and I still cannot get the machine type/model number updated in the BIOS. I am wondering if there is another tool that needs to be used since this BIOS is so radically different than other ThinkPads I have dealt with.  If someone could please help, that would be appreciated!!! Regards,Jay

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RELEVANCY SCORE 82.4

Hi all,
 
We recently have a defective board on one m93z, i got a technicien who came changing the board. After the motherboard switch i had a bios alert telling me that the serial number and the model are invalid in the bios. I ran a bios update from the exe on this website but it didn't work (os version). 
 
The tech told me it was easy to change but right now, i have no idea what to do.
 
should i use winphlash and how?
 
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A:ThinkCentre: Error 00ce after motherboard replacement - invalid model and serial

Good day and welcome to the community.
 
If the process for your machine is similar to that for ThinkPads, then the Lenovo-authorized servicer will have the software tools to set the info in your BIOS. These tools are not available to end users / consumers.
 
Regards.

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RELEVANCY SCORE 82.4

I have a warranty with a company called WarranTech. I've been renting a PC from Badcock, a Dell Inspiron 15-3521, but the serial number on the bottom of the laptop has been scratched off as I've had the PC for some time now. The PC also had a liquid incident that fried the motherboard so there is no way for me to find the SN/MN by using command prompt or otherwise, are there ANY solutions so that I can get this PC replaced? Let me know if i need any additional information. 
Here's what I can see listed underneath the battery
DPN: PJ8GD A02
Reg Type No: P28F001 
A lot of random alphanumerical codes, Japanese characters that I cannot understand, company names, and one address - Raheen Business Park - Limerick, Ireland
Also if this is in the wrong place can somebody refer me to someone or some forum that can help with my situation? Thank you in advance.

A:Model Number and Serial Number help me!

Either the warranty company or rental company will have the service tag number.  Contact them.

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RELEVANCY SCORE 82.4

Hi! HP assistant and HP advisor shows different serial and product number. Why is that and wich are correct?

A:incorrect serial and model number

Dear Customer, BIOS will have the correct information, please check :1. Please "Turn OFF" the Notebook2. "Power ON" the Notebook and keep tapping the Escape Key during the start up to enter the Start-up Menu3. Now here, Please select the BIOS option [F10]. System information You may keep HP Support Assistant as its more reliable and make sure you have the latest version.HP Advisor was the previous version and you may uninstall it. Two similar programs might conflict HP Support Assistanthttp://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl... Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 82

We scan computers for inventory purposes and Lenovo's systems always seem to yeild bad results.  Instead of the 8 character serial number that you are supposed to get we end up with something like this... 11S0C52527ZVJ8AS3AE0AC Does anyone have any ideas on how to get proper serial numbers from Lenovo's using a bar code scanner?

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RELEVANCY SCORE 82

I have this system ? ??Product Name: 3574G5Q Machine Serial Number: ******** ? Think Centre Under warranty. I called and then chatted Lenovo Chat support, and asked them that i want to upgrade to Window 7 Home Basic from 32 bit to 64 bit, but the Lenovo gave me the false information that it is not posisble because it is shipped preinstalled. please mark my word false information.
 
But later I contacted Microsoft and they said ? The same COA (key) is legally usable for 32 and 64 bit windows as of win 7 and onward. He also said the key comes pre-installed in the mother board.  The Microsft Guy was such a fantastic fellow that they called me and the Lenovo customer care India through conferenece call, and expalined them that do not give false inormation. Lenovo team was unable to provide me the COA (key), and later now they are asking me to visit the nearest center to obtain the Window 7 Home Basic recovery media 64 bit buy paying a price, wich is above 2600INR(50$USD). Mys system is in warranty, and I have  a leagal License this sounds very tortuous and an attempt to drill my pocket. I should get this recoverable media free of cost.
 
Proof Here.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.  
Serial number removed from public view to protect owner from its unwanted use.
 

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RELEVANCY SCORE 82

so i'm sorry ahead of time.
 
a couple of questions. how can i find what model thinkcenter i have. i'm pretty sure it's a M-series, possibly m92p. i don't want the sn, i want the MODEL.
 
but mainly my question is. which of my usb ports are 3.0
tried looking for a user manual pdf, couldn't. i found one for my ultra small but not this sff
 
i have two in the front, 1 and 2,  and four in the back. those ports are stacked  two above two with the Ethernet port next to the bottom two. the rear ports are not numbered
 
the other computer is an m93 with usb ports numbered 3,4,5,6,7,and 8
 
thx for putting up with the inconvenience
 
Mod: edited Subject line to add problem description

A:ThinkCentre M92p? How to determine model number; and which USB ports are 3.0?

@miltk2 wrote:
a couple of questions. how can i find what model thinkcenter i have. i'm pretty sure it's a Mseries, possibly m92p. i don't want the sn, i want the MODEL.
 
but mainly my question is. which of my usb ports are 3.0

Run a 'sys info' and break into BIOS setup, the model number should be there on both main pages. 
 
USB 3.0 ports (back then), have a blue 'tongue' inside the port, 2.0 have black. 
 

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RELEVANCY SCORE 81.2

Product Information not valid The following product information programmed into the system board is missing or invalid.System Board (00A) - Product Configurationmodel number , serial number  what is the solution for this type of problemi have done by dos but the data is not saved  

A:how to enter product serial number model

Hi,I think the BIOS chip has to be "re-tattooed" again with the correct hashes for hardware and exact model details by HP directly.HP has its own proprietary BIOS modification tools for doing it. We have no access to these.Please contact HP to correct this. You may have to give your product to then for few weeks to get it done.http://support.hp.com/us-en/contact-hp/Phone Assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlRegardsVisruth

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RELEVANCY SCORE 80.4

Hello, I got my HP Laptop a few weeks back from the repair shop. It was working fine, no lags, viruses, etc. So.......one day i decided to check system information to check if my laptop was compatible run a game. I was going through the information and i saw this: System model: HP Envy Notebook 4 (ITS ACTUALLY 6) My laptop was showing the serial number some R000000000000 and the serial number written back of my laptop is COMPLETELY DIFFERENT. Now i'm beginning to feel a little suspicious about what the heck happened to my laptop. Laptop: ENVY Sleekbook 6-1090ee Any help would be appreciated  Regards,Sijo (sorry if my english is bad)

A:Laptop showing ANOTHER serial number and model in system inf...

Hello Sijo, Press fn+etc key together to check for the serial number and model number on Windows  you our may even download HP support assistant to see which serial number is correct.  All the best #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 80.4

Hi! I bought the refurbished T440p (Machine Type Model: 20AWS08M09). For my serial number at Lenovo warranty lookup site I see specification as follows: i5-4300M(2.6GHz), 8GB RAM, 240GB Solid State Drive, 14in 1366x768 LCD, Intel HD Graphics, DVD Recordable, Wireless option, WWAN option, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, Camera, 6c Li-Ion, Win7 Pro 64. It seems strange to me that, in fact, my laptop has a screen with a resolution 1600x900, but not 1366x768!!! Of course, I suspected that the screen could be replaced. However, outwardly it looks completely untouched and the lateral plastic frames fit very tightly to the screen (like on new laptop). Could such a screen be installed in the factory? How can I make sure that the screen is original?

A:T440p: matching screen model and serial number

Welcome to the CommunityAccording to MTM the screen should be HD+.So, it's a factory part.

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RELEVANCY SCORE 80.4

Model No. 15-af131dx
 
Product No. P1A95UA#A
 
 
These were the numbers I found on the bottom of the unit,however the Model Number was difficult to intrepret. The af after the 15- is a guess because of reading difficulty. Could you please either email me
 
Thank you

A:I wish to verify my unit's Model, Product and Serial number,...

@joelang Welcome to the HP Community Forum - we are a community of HP enthusiasts!  Assuming the computer is installed and running Windows: If the program is not already on the computer, install a copy of the HP Support Assistant:HP Support Assistant If you have ?Admin? control, you may highlight the package and ?double-click? to install it, else Right-Click, Select run as Administrator and install. HP PCs - Using HP Support Assistant (Windows 10, 8, 7) When you start the HPSA program, click on the My PC icon (in the program) When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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RELEVANCY SCORE 80.4

Hi, I recently bought a P50s used, and I'm having trouble determining the serial number and model type. There is only one sticker on the bottom which reads "S481D0100260000XX 15/09" (where XX is two more numbers). 15/09 must be the build date, but the rest is a mystery. Going into the BIOS, it indicates that the first part "48106D0100" is the system type and "260000XX" is the Serial Number. But Lenovo's web page doesn't recognize either of these as model types or serial numbers. I'm pretty positive that it's a genuine Thinkpad. It has a US keyboard, a 1980 (non-touch) display, an I5-6300 processor, 8Gb of RAM and a 500 Gb HDD. Aside from the difficulty in getting support, I think that the serial number issue is preventing Thinkvantage Update (tvus) from working properly. The "Scan for your serial number" web page option doesn't work either. Does anyone recognize this format and know how to get a usable serial number? Thanks!

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RELEVANCY SCORE 80

Hello Dear forum members,  We are in process to create new tool which will edit/update the Serial number of Lenovo PC BIOS, we want to do it with some customised scripts?. My question is can we do this with any type of service available ?  can this be done with  any tool, any company which provides this type of service?  Thanks,Dr RDX 

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RELEVANCY SCORE 78.8

Hi, I bought Lenovo M710t Thinkcentre from ebay, but it has invalid UUID, Serial Number etc. Is there any way how to find out the correct UUID and serial number, e.g via Mainboard MAC address or FRU or some other number ? Thx

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RELEVANCY SCORE 78.4

Hi, I try to install recommended update by Lenovo ThinkPad BIOS Update - 7  However, I'm not sure which to choose when comes to installation step. I don't want to mess up with my BIOS  Update ThinkPad BIOSUpdate model number Thank you.

A:ThinkPad BIOS Update - 7 - Update ThinkPad BIOS or Update model number

dont worry just go next..with update ThinkPad bios...and all will be installed automaticly..the computer will reboot and you are finish..best regards..

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RELEVANCY SCORE 78

I have read discussion but remain uncertain if 8gb is the maximum memory I can put in my laptop. If anyone knows if I can upgrade to 16gb please provide link where I could purchase. Thank you Mike

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RELEVANCY SCORE 77.2

I just got this M92p sff computer(had4gb installed):: But when I added the pc3-12800 I had to beef it up to 16gb I got the perverbial beep beep beep uggghhh:: Everything about the ram was matched to a tee except for the factor the modules I had were 12800U:: So my question is simply this:: if udimm and dimm are basicaly one in the same except the U standing for unbuffered which the dimm is as well why wouldn't it work? The case latentcy was both 11=11 cl11 1.5v:: it was all matching samsung memory except the difference of 12800 vs. 12800U::

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RELEVANCY SCORE 76.4

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!
 
removed serial number per forum rules - mod

A:LENOVO FLEX 3 1580 LAPTOP Serial Number: xxxxxxxx Machine Type Model: 80R40007US

Are you asking about memory?  SSD?  Other?

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RELEVANCY SCORE 76.4

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!

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RELEVANCY SCORE 73.2

Can someone tell me the procedure for changing the system serial number in the bios when you replace a system board?

A:Bios serial number change

If the board was replaced by a business partner they can download the disk to reset the s/n . The disk is unavailable to non Lenovo personel / repair techs. If it is in warranty call Lenovo tech Support and have them reset the numbers with the disc.

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RELEVANCY SCORE 73.2

Is there a way to change the serial number in the BIOS on these machines? Thanks!

A:Change BIOS serial number

Hi, I don't know why it's necessary to change the BIOS serial number.  However, read this thread.

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RELEVANCY SCORE 73.2

Hi y?all! I?m new to this, has never had time for forums or the need..My daughter?s laptop was stolen, but fortunately retrieved a week after. its an U410 Model 20170, I changed HDD to an SSD and installed Win10pro on it.  One thing I have noticed, my laptops serial number is changed in BIOS, i.e. originally the serial was read QB0XXXXX8882, now it reads xxxxxxxxxxx8882A3OK and since Future Shop ser the laptop up, I have now idea what BIOS password is, After I put it wrong 3 times it just locks up with message : error. System Lock. It?s a wonderful machine with an SSD, but after installing Win10Pro my mSATA 20 Gb drive is no longer showing, I guess because the raid setting isn?t on? any and all suggestions would be appreciated cheers

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RELEVANCY SCORE 73.2

Is there a way to change the serial number in the BIOS on these machines? Thanks!

A:Change BIOS serial number

Hi, I don't know why it's necessary to change the BIOS serial number.  However, read this thread.

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RELEVANCY SCORE 72.4

Hi All,

Thank you for your time in reading. I've spent hours and hours this morning trying to resolve this myself but I'm getting nowhere.

I turned on my Compaq (HP) Presario CQ61 this morning to be faced with a messaged telling me my Windows 7 software isn't genuine. I tried to activate online but it failed giving me an error message and asked me to contact HP. They won't help me unless I purchase extended warranty. I spoke with a representative for Microsoft activations and they have told me I need to contact HP as it's a hardware related fault.

I've discovered that the serial number and product/part number is invalid in BIOS. Instead of it displaying my serial number and product number it shows only as zero's. When I power on the laptop, I'm displayed with a message at POST stating Invalid Serial Number.

I've tried to flash the BIOS with the latest version although this hasn't helped. It flashed successfully but the numbers are still zero's.

I believe the software used to edit these strings is known as DMI editors? They are all DOS programs though that I can't get to run within my 64 bit version of Windows 7 and I don't even know if I've downloaded the right one?

Any support or advice would be much appreciated.

Thanks again
 

A:BIOS Corrupt? - Serial number missing

that will need to go to a HP/compaq repair center for that one ( or at least a local computer shop that is used to dealing with laptops in this situation)

They are the only people that have the equpment to deal with that and it doesn't sound like a simple software problem

however it might be as simple as the bios battery is flat and therefore the bios cannot read the serial numbers from the bios chip

Warning: most laptop bios batteries are soldered in and any wrong or careless soldering can ( will ) render the laptop totallly useless
 

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RELEVANCY SCORE 72.4

Help. My brand new L340 laptop motherboard and hdd was replaced by the onsite repair. However Lenovo vantage is not reading the BIOS and serial number of the unit. Is there a reflasing tool for L340 Gaming Laptop? Thanks

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RELEVANCY SCORE 72.4

I have recently restored an HP DV7 3063cl laptop that died from an overheated motherboard (MB). I replaced the MB with a new board from HP when the price was reduced to about $100, upgraded the CPU with an advertised as new AMD 640M, and applied Arctic Silver on both the CPU and Graphics chips. I put in 4 G of fresh memory, got the computer to operate, and installed Windows 10. However, I have several problems: The BIOS cannot locate the serial number of the motherboard during the boot process and sends a message to the effect. I hit the Enter key the boot continues. I have tried to access the BIOS to enter the serial number or other possible solutions I found on line. One HP help forum had a BIOS editing software tool from Compaq from the year 2000 but said that it only would on desktops and the HP staff would have to provide a revised BIOS for my laptop. 2. I get two more error messages thatPXE -E61: Media test failure, check cablePXE-M0F: Exiting PXE ROMI have not seen any fixes for this issue but it only delays the booting process shortly before it continues.Eventually the computer launches Windows but there are other issues. 

A:BIOS cannot locate the serial number of the new motherboard ...

#HPExpertDayThe app is giving you right info. Since HP replaced the motherboard, I would suggest you call HP who would fix the issue by branding it right.

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RELEVANCY SCORE 70.8

Hi guys, recently i bought one lenovo Carbon X1 off the auction and its motherboard was faulty and mtm, serial etc label have been taken off by the seller.I bought the replacement motherboard and now it works well. but on booting it throws few error messages for blank MTM, serial and UUID! i entered the bios and these fields have been greyed out. I managed to install windows 10 on it and wondering if some one can show me way to get these three things fixed.Issue is to acertain my serial, MTM, and UUID based on my new motherboard and keying in those new values into the BIOS.Regards Ron

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RELEVANCY SCORE 70.8

I have a yoga 3-14 Model 80JH and had the mother board replaced under warranty about 2 years ago. Never noticed any issues since  it's my daughter's main PC. However recently she has complained about performance and I was doing some checking and see that the S/N and MTM show as "invalid" in the BIOS settings. I have the full S/N and MTM info from the sticker on the back but I can't seem to find any BIOS software from Lenovo that I can use to create a bootable CD or USB to make the changes as suggested with other models. does anyone know how I might be able to update the BIOS with the correct S/N and MTM info so that the Lenovo tools will recognize the device and allow me to make updates? thanks in advance!

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RELEVANCY SCORE 70.4

I was about to give up on my Thinkpad Twist (S230U) after a series of 2100 detection error on HDD0 events.  In a last ditch effort to save it, I opened it up to clean contacts around the hard drive connector and reseated the hard drive connector on the main board.  That all worked better than expected, and the laptop is working now except that it lost its UUID, and model number in the BIOS.  None of the Lenovo auto update utilities work any longer, and I get an annoying set of beeps at start up about inalid model number errors. Is there any way for an end user to reset the model number and UUID information?  The WinFlash tool appears to have an option for setting the model number, but it doesn't work. I would like to be able to consider Lenovo in in the category of 'end-user maintainable' the next time I update my laptop, but given the number of people with the same issue as mine (thinkpad bios forgot UUID/model settings) who seem to have no other option than to have a service center fix it, peraps that is not the case. I'd appreciate any suggestions, but I'm going to live with the problem if my only option is a paid Lenovo service repair... thanks in advance!

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RELEVANCY SCORE 70

So my laptop Lenovo Y50-70 has lost some information after a motherboard replacement. I had it replaced two years ago and I just found out the missing info now. How can I add the missing numbers? Any help?

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RELEVANCY SCORE 69.6

hp mini 1000 model number :1030NR . It has a bios password on it and the fatal CNU90569JZ i bought this from a friend that cannot remember the PW. Could someone PLEASE HELP???!!!













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A:hp mini 1000 model number :1030NR . It has a bios password o...

Please try this Password :  e9lo1qgow0 3rd Character is Lower case "L" as in LIMA4th and 8th Character is Lower case "O"  as in OSCAR and not ZeroLast one is a "ZERO"  Steps to be followed:Use the unlock code posted above to enter the BIOSDisable all passwords that are enabledIf asked for current password - type the unlock codeFor new password, just press ENTER keyRepeat the same for verify password column.Then leave the BIOS by saving & exit option to save the changes.  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 69.2

Had an AMD HP G62-227CL laptop that overheated and required motherboard replacement with similar Intel motherboard. Old board clocked at 2.2 MHZ .. new one is 2.0 MHZ.
Board I got from Ebay works but now computer believes that it is a Compaq CQ42 Laptop. Do not know the model number, which I would need on HPs site to download BIOs upgrades.

Is there a way to tell which bios I need or what model I now have?

Thank you,

Steve
 

A:Replaced Failed Motherboard.. now how do I determine model number and which BIOS to download?

Finding a bios update rather then the one hp would give for this board. Would be next to none.
You could check a few of the support pages for this model. Which their are a lot Of
Maybe find out the motherboard you have bought.

HP Support, Drivers, Contact and Help Forums | HP Support
 

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RELEVANCY SCORE 68.8

The motherboard on my T460s died and Lenovo directed me to a local warranty repair shop that obtained and installed the new board. Now this appears on powerup:2200: machine type and serial number are invalidI understand this can only be resolved by a dealer/warranty provider using a special maintenance disk. But my warranty provider does not have the disk and could not get one from Lenovo. He is asking his company owner to look into this with no time frame offered as to how long this process may take. Why does Lenovo send this fellow a new replacement motherboard yet not provide him with the tools (in this case, the maintenance disk) to complete the job? And I certainly hope the maintenance disk is self-contained, as my Lenovo will boot Windows from USB but is running GNU/Linux. In the mean time, I wait, experience the annoying beep and message on startup, and pray that it doesn't include some time bomb that erases my disk and sprays the room with red paint after some timeout occurs when running without a verified identity.

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RELEVANCY SCORE 68.8

I swapped the motherboard in my g700, now bios shows invalid serial number and model type.Is the serial number embedded on the board and is there a way to retreive it? thanks

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RELEVANCY SCORE 68.4

Computer will not boot into or past BIOS since BIOS update to FWKT86A  on 5/30/2018, unless dongel from Microsoft wireless key board and mouse is removed prior to start up. With the dongle removed maching boot normally and works with the Microsoft keyboard and mouse when plugged in. Is there a fix for this or do I need to roll back my BIOS? 

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RELEVANCY SCORE 67.6

I want to download a Users Guide and check for newer drivers for this laptop, but the model number area is worn off on the bottom. I can see the Service Tag number, but there doesn't seem to be anyway to use it to find my model number.

A:Model Number Worn Off, How Do I Find Model Number

Hi, Shut down the notebook.  Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu. The first tab should list both the Model No. and Product No. - enter either on the link below. http://support.hp.com/us-en/drivers/ Regards, DP-K

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RELEVANCY SCORE 64.8

Hi All, We are in the process of updating our BIOS before migrating M83 to Win 10. We followed the think deploy blog method and it is working pretty well. However. The M83 can be BIOS updated properly only from a Full OSD task sequence. When i try to update it from Windows PE is semi-bricks the machine. I had a look online and apparently it is a know issue described at: https://support.lenovo.com/ec/en/solutions/ht506076Updating BIOS in a 64-bit WinPE environment may cause an error - ThinkCentre E93, M73p, M83, M93, M93p, ThinkStation E32, ThinkStation P300 So the solution offered seems to be: SolutionInstead of using wflash2.exe, please use the following commands found in the Flash UEFI BIOS update(Flash from Operating System version) package:  AFUWINx64.EXE imagefb.rom /p /r  AFUWINx64.EXE imagefb.rom /defans /capsule:0 /b /n /r /sp   So what i did is i changed the flash.cmd file to what it is below:   @echo off
ReadGPIO.exe
if errorlevel 15 goto message
if not errorlevel 15 goto flashBIOS
:message
echo *** Your Embedded Controller Firmware is being updated.The BIOS update will continue after the firmware update completes.Please do not turn the system off while the updates are in progress***
SPIW0323.exe FBCT32A.bin /V 32A

:flashBIOS
AFUWINx64.EXE imagefb.rom /p /r
AFUWINx64.EXE imagefb.rom /defans /capsule:0 /b /n /r /sp
echo ***These changes will not take effect until the system is restarted.... Read more

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RELEVANCY SCORE 64.8

Hello Community. I have updated my computer to the latest bios version (FCKT84A) and after that my computer stuck to a black screen after the lenovo logo appears. My computer boot normally when i remove my graphic card (AMD Radeon HD 5450) and use the on board graphic card.I try to downgrade my bios to FCKT83A and everything are back to normal but unfortunately i don't have the latest update.Is there any way to have the latest update using my graphic card? and why that my happen? thanks in advance

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RELEVANCY SCORE 64.8

My M710Q current BIOS version is M!AKT22A, it is too old.  I downloaded BIOS newest version M1AJY40USA from Lenovo, update it under Windows 10, but it return " Undefined ROM image BIOS version".  I read changes.txt of newest BIOS, it made many changes and fixed many bugs, so I want to update it. How can I solve this question. Thanks.

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RELEVANCY SCORE 64.8

My issue is a bit similar to another post, Thinkcentre M93p desktop BIOS update fail, except that system continues to boot up fine and none of the update methods work: Here's my command line output when I try manually installing from windows: C:\SWTOOLS\FLASH\FBJYD2USA>flash.cmdLenovo Firmware Update Utility 4.3.2(C) Copyright 1984-2012, Lenovo Group. All Rights Reserved.BIOS ROM file is older than (or same as) the current BIOS ROM image.Continue any way? (Y/y or N/n only)yWould you like to update the Serial Number? (Y/y or N/n only)nWould you like to update the Machine Type and Model? (Y/y or N/n only)nafuwin.exe imagefb.rom /p /r Child process failed. Return code: -1073741819***These changes will not take effect until the system is restarted.*** When I try installing from the System Update tool, it appears to install, the computer restarts, but nothing actually gets installed and I continue to get the same recommended update screen below:I tried downloading the USB zip file, but that goes to a non-working page: I then tried creating a flash drive by using rufus and the ISO image that is available, but that did not work either.  

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