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Lenovo Gen 4(20FC) Carbon loses audio after Lenovo...

Q: Lenovo Gen 4(20FC) Carbon loses audio after Lenovo...

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Gen 4(20FC) Carbon loses audio after Lenovo...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 109.6

Hi everyone, I have a problem with my Lenovo Companion App, all the windows still blank (like this: https://drive.google.com/file/d/0B5E-i-EaT4w6MFZSUmRyN3JhS1E/view ) I don't know if I uninstalled someting wrong (Thinkpad Settings Dependency and Hotkeys installed). I uninstalled Companion and installed back from the Windows Store but it still blank. All drivers and software up to date with the Lenovo System Update tools.  Thank's in advance Flavien 

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RELEVANCY SCORE 106

This is my third X1 (all different generations) and I was very happy up till now. The problematic one has a Skylake processor and 512GB SSD and it seemed like a really nice config.The problem is that it doesn't want to shutdown nor wake up from sleep.First symptom: when shutting down, the pc seems to have shut down, but is still draining battery. If the keyboard FN-lock button is lighted, you can notice that this stays on. Also the fan will stay on if it was running before. The keyboard is even still responsive and you can turn on and off the different LEDs.Second symptom: when the pc goes to sleep, there is no waking it up. Also here the keyboard stays responsive for fn-lock etc.I've tried many things: reinstall windows 10 from scratch, reset the bios, upgrade the bios.Then Lenovo was actually very helpful to start: they swapped out the motherboard and when that didn't work, shipped the pc to a repair center.From here it went downhil: the repair was done in less than 5 hours according to the ticket (so I was impressed) but when I got the pc back I noticed why: they didn't repair it. They put on an image of windows 7 and since there the problem was not visible, called it fixed. Very frustrating. I put back windows 10 and guess what: the problem was exactly the same. When they shipped the pc, they had created a new ticket in the system, closing the original one. Now they even closed the second ticket although I already commented that the pc still doesn't work as it is supposed... Read more

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RELEVANCY SCORE 86.8

Hello, any help appreciated. About a week ago the sound on my X1 Carbon 4th Gen (Type 20FB, 20FC) Laptop (ThinkPad) changed. Just turned on one day and it sounded completely different.  It sounds very echo like (like you were in a big cave listening).  1) If I listen to a song I've listened to a 100 times on this laptop, now it sounds like all the levels are off (same whether Youtube, Spotify, Music player, etc). The backing track seems louder and main vocals seem a bit lost in the mix. 2) Watching sport on the laptop now, the crowd often is louder than the commentary. Or a movie, the main dialogue is harder to hear against background noise. I changed no settings and cannot see/find any equalisers/settings that can or will alter it.  If I use headphones, everything sounds as normal. It's just using external speaker sound. Any ideas? It sounds really bad. Thanks in advance.

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RELEVANCY SCORE 86.8

Hello, any help appreciated. About a week ago the sound on my X1 Carbon 4th Gen (Type 20FB, 20FC) Laptop (ThinkPad) changed. Just turned on one day and it sounded completely different.  It sounds very echo like (like you were in a big cave listening).  1) If I listen to a song I've listened to a 100 times on this laptop, now it sounds live all the levels are off (same whether Youtube, Spotify, Music player, etc). The backing track seems louder and main vocals seem a bit lost in the mix. 2) Watching sport on the laptop now, the crowd often is louder than the commentary. Or a movie, the main dialogue is harder to hear against background noise. I changed no settings and cannot see/find any equalisers/settings that can or will alter it.  If I use headphones, everything sounds as normal. It's just using external speaker sound. Any ideas? It sounds really bad. Thanks in advance.

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RELEVANCY SCORE 82.4

Hi, I was using my laptop audio system, and suddenly they stopped to work (the speakers or if I connect a Headphones). However, if I connect through the HDMI the audio came out on the TV speakers for instance. I already tried to update the driver software and all the things possible... Any suggestion? How should I proceed?  

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RELEVANCY SCORE 79.6

Hi,I have a brand new Carbon X1 5th Gen and just bought the Explorer VR headset. I run Windows 10 with everything updated. I cant get my VR headset to work, as it is complaining about an unsupported driver from Intel. When trying to update it to the one supporting Mixed Reality, its fails during the installation, and refers to Lenovo. Where can I find the supported Intel driver for my X1 Carbon so I can my Lenovo Explorer to work. Its really sad that two products from the same company doesnt seamlessly connect/update so things work.

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RELEVANCY SCORE 74.4

Hello,    I am looking to replace my aging Lenovo T420S and Lenovo x1 Carbon 1st generation. They have both served me well and I am happy with both.  I like the touch of Carbon but don?t use it that often. The machine will be perosnla machine but will be used for personal and business/work use. I saw the T460S and x1 Yoga yesterday at our IT department. I like the built quality of Lenovo T460S including keyboard but found X1 Yoga to be fragile. I couldn?t get my hands on X1 Carbon 4th generation and found out that it doesn?t have touch anymore. The weight difference is minimal between the three machines and I personally like the weight, feel and ruggedness of Lenovo T460S. Bottom line is does anyone have experience with these three machines? I can afford to replace only one machine now and it will be fully loaded (i7, 16GB and 1Tb PCIe-NVME drive). Is x1 Yoga rugged and reliable? The difference between X1 Carbon 4th Gen and T460S seems minimal. Thank You!Subhash

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RELEVANCY SCORE 74.4

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 72.8

I have a weird issue with one of my 4th gen X1 Carbons, model 20FC-S2S600 ... Whenever I rest my palm on the palmrest to type, the mouse moves unexpectedly. It usually gravitates toward the bottom left side of the screen. I am well aware that the trackpad might inadvertantly get touched while typing, however, nothing is touching the trackpad when this happens. I was able to reproduce the issue my taking my index finger and pressing down firmly on the right side of the palmrest between the fingerprint reader and trackpad. My finger was near the touchpad but absolutely not touching it. To reiterate, this is not an issue of inadvertetly touching the trackpad while typing. The mouse moves when pressure is applied to the right side of the palmrest between the trackpad and fingerprint reader. Has anyone else expreienced this issue?

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RELEVANCY SCORE 72

Hi,
 
I am using X1 Carbon 4th Gen Laptop .
Country: India.
 
Does my latop have builtin 4G sim card modem for mobile broadband connectivity, if yes, which service provider does it support in India.
 
Machine Type:20FCModel:20FCS11P1B

A:x1 carbon gen4 (20FC) sim card support

Welcome to the CommunityThere isn't wwan modem installed in the factory configuration. Though, the laptop is wwan upgradable, has wwan antennas kit.

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RELEVANCY SCORE 71.2

Hi, I bought an X1 Carbon 20FB a few days ago. Since I want to use it for work, I need to change the machine type from 20FB to 20FC. Does anybody know a way to change machine type? I tried already the bios update utility but it only allows to change the machine serial number, not the machine type. Thank you! 

A:X1 Carbon change Machine Type 20FB 20FC

Hello and welcome to the CommunityLet me ask you - why do you need this operation? Machine-Type means "laptop platform". I hope you haven't replaced the systemboard in new machine.

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RELEVANCY SCORE 70.4

I am trying to recover the NTFS drive and need some help. Windows 10 was installed on the SSD as the operating system and after a failed update (screen went black during update and laptop turned off), the computer cannot boot into Windows 10 anymore. After the bios splash screen, the laptop screen stays black. Here's what I have found out and tried so far:The bios recognizes the SSD. The SMART values are all ok, so I would rule out a hardware defect of the SSD. - Booting into a Windows 10 USB installation media, the startup repair option doesn't work and also doesn't give me an error message. Thus, I opened a command line window and used `diskpart`: First, if I type `list disk`, the SSD is shown, but it tells me that it has a size of 0 bytes and also free space of 0 bytes. The commands `list volume` and `list partition` do not help here and don't show me any partitions. I also cannot run `chkdsk` outside of diskpart because there is no partition nor a partition letter.- However, after some reboots, `diskpart`actually shows the correct drive size and also the volumes in `list volume`, but the volumes all have the filesystem RAW. I again cannot run `chkdsk`, because, while I now have a partition letter, the command tells me that the partition needs to be formatted in order to be able to run `chkdsk`on it. Unfortunately, I cannot reliably reproduce this behaviour of diskpart. Then I booted from an Ubuntu 17.10 Live System (USB) and tried to recover data from there.- Fi... Read more

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RELEVANCY SCORE 70.4

Hello,We are installing Windows 7 Enterprise edition on our  X1 Carbon (Type 20FB, 20FC) Laptops. Despite installing the VGA driver (several times), the display adapter on the device managers still shows (Standard VGA Graphics Adapter), because of that we are unable to connect an external monitor to those laptops.Note: We are using USB3 Dock, and the drivers for the dock are installed!Any idea for a solution? Thanks 

A:X1 Carbon (Type 20FB, 20FC) Laptop Display Driver

Welcome to the forum!
 
Have you tried downloading the Win7 drivers from the support page? (Source: click me!)
 
You will see drop down menus where you need to select the component and corresponding OS, something like this:
 

 
-

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RELEVANCY SCORE 68.4

Hello!I want to update my BIOS. My OS is Red Hat Enterprise Linux. I downloaded the bootable CD ISO file from:https://pcsupport.lenovo.com/bg/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...Then checked the checksum, it is fine.I used 2 methods with no success:USB Image Writer,the method explained here (which worked for my ThinkPad T430, but not for X1 Carbon 4 Ge:neration) https://cloudnull.io/2017/07/x1-bios-update-under-linux/ When I boot from the USB drive, a black screen appears and then I am kicked back to the boot device selection menu.Please, check if the bootable ISO file is actually bootable. 

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RELEVANCY SCORE 68

I noticed how quickly the battery capacity is lost. With the purchase of a laptop, the battery capacity was 90 Wh. Each cycle of charging and discharging (even when the cycle is 1/2 or 1/4) - there is a loss of 0.5 - 1 Wh.For example, there were 88 Wh. Does just one cycle of discharge and charging and the full capacity of the battery becomes 87- 87.5 Wh.Is it a battery fault or did Lenovo use so low-quality rechargeable batteries ?!

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RELEVANCY SCORE 68

I have a new lenovo Ideapad 310-15IKB,i have noticed that the battery loses charge even i'm not using the laptop in two days from 100% to 30%  any help ? thanks 

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RELEVANCY SCORE 67.6

Hi all, my L560 notebook loses its ethernet connection in irregular time intervals (separated by periods with internet working of a few minutes to a few hours) and so far my only workaround is to go in standby/send it to sleep and then wake it after a few seconds. This problem only occurs with ethernet connections - so not a wifi issue here, these connections are stable. An update of the network driver didnt help. Thanks for your help!

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RELEVANCY SCORE 67.6

My Yoga 500 ideapad totally loses it when I plug it into power. The CPU slows down imidiately and runs at 100% usage every time I make an action (opens Chrome takes like 30 seconds). In Speccy, I can see, that the CPU runs at a speed of approx. 500 Mhz (Core speed). If I unplug the laptop, the speed goes up to like 1,9 Ghz when I opens chrome (chrome opens instantly) and CPU usage maxes out at 40% or so. I can now close Chrome, plug in the laptop once again, and if I open chrome now,it maxes out at 500 Mhz speed with 100% CPU usage. I have just completely reinstalled windows (10, 64 bit) hoping that this would solve the problem. But it haven'tI have downloaded ALL the drivers and software possible from Lenovos own support page for my laptop, I have ran numerous tests from Lenovo, and other thirdparty applications, no one in which finds any problems. What should I do? I have done everything in my power to try and fix this problem. I have tried every possibly advanced power options, I have even changed the "when plugged in" power options to match the "on battery" ones, but without any change in performance. I cannot figure out, if this is a problem with my power supply? Or the CPU itself? And no tests suggests any problems...  Anyone able to help me out with troubleshooting? (Yes, I have restarted multiple times, I have updated everything in windows update and drivers using Lenovo support page and a third party driver update software (driverbooster from... Read more

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RELEVANCY SCORE 66

Hi I am undecided between purchasing Lenovo X1 carbon 5th Gen or 6th Gen. I must have a 4G LTE as I travel a lot . There is a waiting time for 3-4 weeks to get a 6th Generataion compared to 1-2 days for 5th Generation Is there a big difference in terms of performance and battery life between this two ie worth waiting 4 weeks for a 6th Gen Thank you

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RELEVANCY SCORE 66

I need to know how to install the finger tactile and where to find the program. thank you in advance javier

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RELEVANCY SCORE 66

Hier j'ai éteint mon pc a la batterie pleine, aujourd'hui il ne reponds plus même si je le charge !Je suis photographe et j'ai TOUTES les photos d'un mariages d'une cliente dans le pc.Comment recuperer mes documents ?Si je l'envoye en reparation vont-ils supprimer mes documents ?   

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RELEVANCY SCORE 65.2

Hi, I am trying to install a SIM card for my new X1 Carbon 6th gen with product number 20KH007BMX but Windows 10 does not seem to recognize this and says "Insert SIM". I heard from a collegue that has the same model that the hardware is there but that there are no drivers yet to support this. Can someone bring lights on this? As from the specs on the psref site, it´s a bit unclear if it´s the SIM or SIM card reader that´s not included http://psref.lenovo.com/Detail/ThinkPad/ThinkPad_X1_Carbon_6th_Gen?M=20KH007B%2B%2B

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RELEVANCY SCORE 65.2

Hi, i just bought a new Carbon X1 but the fingerprint sensor doens't work. I think it did work (something happened) before i installed the updates that it wanted me to do right away but couldn't be certain.I've not used windows for a lot of years (this has win 10 Pro) so its all a bit of a mystery. There are lots of suggestions on the internet that it was the updates that caused the problem "Windows Hello is not available for this device" (or something to that effect). I have tried some of them but got nowhere, except i uninstalled and reinstalled the driver and now its worse (has a yellow triangle error next to it in device manager).Question is what do i do about it. its a mission to take it back to where i bought it, though i can. Suggestions?

A:Lenovo Carbon X1 (4thgen)

See if this document will help you, otherwise contact Lenovo support for assistance, and if they cannot fix the problem, I would return the laptop.https://support.lenovo.com/us/en/solutions/ht104227

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RELEVANCY SCORE 65.2

Hello,in my company I am connected per LAN and WLAN, interchanging. When I am out, the laptop automatically changes to LTE and gets the signal too. It seems to be connected.However, there is no internet connection.I tried disabling/enabling Cellular, I checked the Network Connection Properties (IP4/6), I tried ipconfig /release and /renew.Only reboot seems to help.It happens also when going from my home, where I am only connected via WLAN. All drivers are up to date, I checked manually over Lenovo page. Also I installed Windows 10 anew, the problem presented itself before and after the new installation of Windows. Windows 10 Windows Update state is about 2-3 weeks old. The problem did not exist from the beginning, it only began some time in the fall, if I am not mistaken, so I am suspecting the last Windows 10 Upgrade (Fall Creators Update). Any ideas, anything known? Thank you

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RELEVANCY SCORE 65.2

I have been buying X1 carbons since gen 1 and I just recieved 5 Gen 4 carbons.  We image all our X1's prior to deployment and I am disapointed that they are no longer including the eithernet dongle with the laptop and they changed the port to the a new onelink plus so none of my old dongles will work.  I have a couple of lenovo USB dongles that I use to use to image the gen 1 X1 carbons.  I am tying to use the usb dongle but it doesn't get regconized by the bios.  Any ideas?  I have orderned the a new onelink plus adapter but they are back ordered everywhere and I have 5 X1's I need to get imaged. Thanks,

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RELEVANCY SCORE 65.2

Dear Lenovo Community, I recently bought a refurbished X1 Carbon 3rd gen Laptop from an polish reseller. The build-in keyboard has british layout - well not really though. Wikipedia says that british keyboards are in qwerty layout. My Laptop however, has the Y and Z keys switched. Can you tell me, what keyboard I'm using? Would be helpful to know which keyboard layout to select with my next Linux Debian install. Kind regards, Dennis

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RELEVANCY SCORE 65.2

i have Lenovo X1 carbon 3rd generation win 7 64-bit is installedi am facing the problem with wireless On/off with  Fn+ F8  key which is not working and unable to disable/enable it, i updated the hotkey drivers, power managment, chipset, driver and even reinstall the wireless drivers but not work for meplease share the soloution what to do with it .

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RELEVANCY SCORE 65.2

Hi,I have A second gen X1 carbon with an INtel ssd (180go).I see many topics for this subject.But i'm a little afraid to buy the wrong ssd.Can you confirm that's this model is the correct one?https://www.amazon.fr/Crucial-CT500MX500SSD4-interne-MX500-500Go/dp/B077SQ8J1V/ref=dp_ob_title_ceThank's a lot!

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RELEVANCY SCORE 65.2

Hello everybody, is there anybody that has upgraded his 3rd Gen X1 Carbon to a 1TB ssd? I'm running out of place and would like to have a bigger ssd and do not know which one I could use. I tried reading in the forums, but was not able to find out which SSD would work. Somehow NVMe is not supported, it has to be a PCIe SSD (I think), but I'm not too familiar with these things. I looked at the new Samsung SM961 1TB that is just coming out, would that be able to work?The specs are here: https://gzhls.at/blob/ldb/c/4/4/9/618ff48c1c0dc799c9442fd598fa06935527.pdf Any help would be deeply appreciated.Regards,Jochen

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RELEVANCY SCORE 65.2

x1 wont start. Only green LED next to charging port. Any help??? 1. Tried another power adapter2. Reset from bottom side3. Disconnect everything, only dc jack, lcd and keyboard connected but no luck

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RELEVANCY SCORE 65.2

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

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RELEVANCY SCORE 65.2

Hey everyone. I was looking to buy a new laptop this year after using my MBP for like 7 years now. After making a long term decision of not buying the newest 6g X1 Carbon because there are still some things that trouble me a little, i've listed some improvements i think that need to be made before i can consider this the perfect laptop it almost could have been (in order of importance):change aspect ratio (something like 3:2)improve reflection on HDR screenmake machines compatible out of the box with widespread linux distros like ubuntu out of the box (no driver issues, no deep sleep bugs,...)option for no fingerprint reader (it kills the design a little bit and there are some people who still dont use it at all; i know you can deactivate it)updated webcam (could be considered an important thing for some business people if you ask me)updated speakers; the ones being used now are on the low end of "OK" and i think there is def some room to upgrade even if its not designed as a media deviceof course if possible id love to see some graphics and RAM upgrades aswell but for a notebook as thin as this one i think those specs might need to suffice for another 2-3 generations.et another thing about blowing air outside the right side where your mouse potentially is could get a rework aswell.let me know what you think; obviously everyone has different wants and needs for a machine but if the maxed out or even just standard device is that expensive some of those suggestions above could ... Read more

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RELEVANCY SCORE 65.2

I recently acquired what I believe is the 2nd generation X1 Carbon (the one with the i7 4600U in it anyway), however the fan seems very loud and intrusive. Is there anything that I can do about this?

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RELEVANCY SCORE 65.2

Hi, I just got new X1C 5th gen 2 days ago. Yesterday i have installed it and used for the night. Everything was fine.This morning when i press the power button it is not starting at all.Tried to do "Reset" with a small hole it has. After resetting, when i press the power button, it turns lights on for a 1 second then again shuts down completely.I have it fully charged as the light seen as Green.I also see the ThinkPad's "i" as on, as it looks like in sleep mode.Really upset about this. Any idea? any Known issues?Thanks

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RELEVANCY SCORE 65.2

Hey, I saw that intel has made a m.2 ssd with size of 1TB name of it is Intel 540 M.2 SSD 1TB so i wanna know will this ssd even work on the x1 carbon 3rd gen 20BS??? /Thanks

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RELEVANCY SCORE 65.2

Hi All I have just updated the Bios on my 2016 Lenovo X1 Carbon and now the splash screen which normally shows Lenovo in all black with white text has now got a RED box around the Lenovo text. Anyone else have this? Type: 20FB-003TUK (6th Gen) Regards Stu

A:Lenovo X1 Carbon 2016

Yeah, it change with a new logo.u can check the change log (New) Updated the logo screen at start up.support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-... I'm a ThinkPad fans, and a Chinese Lenovo employee. My English is not good. That's all.

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RELEVANCY SCORE 65.2

Hi guys,I've a Lenovo X1 Carbon with Intel CPU 6th generation with an Intel Graphics UHD 620 with Windows 10 updated and also BIOS updated.  It does not work well with Thunderbolt 3 -> DisplayPort 4k Monitor. It connects sometimes, but most part of the times, it does not work. Sometimes it works, sometimes not, and it keeps not detecting the 4k monitor. Any clue? Almost every morning, I spent like 1 hour trying to make it work! I tried several drivers from Intel also. Until now, I did not have any luck.I'm able to help to troubleshoot the problem, if any of developers need, just contact me. Any ideas to solve my problem? Thank you!

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RELEVANCY SCORE 65.2

I'm trying to ascertain the warranty status of my Lenovo X1 Carbon, which was purchased second hand recently here in the UK. Inputting the serial number into the online system suggests that the machine still has warranty until 28/01/2019. But since I am not the original owner, will I still be covered by this warranty? I had thought that the warranty goes with the machine, until checking over the phone earlier today, when the agent suggested that I would need the original invoice/proof of purchase to be covered by the warranty. I had not thought that this was the case, and that I did not need documentation to claim the warranty. Could someone clarify this issue for me please? I have been trying to contact Lenovo by phone again for confirmation but their system appears to be down (I just get cut off every time).

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RELEVANCY SCORE 65.2

For two days I haven't been able to run Lenovo Vantage on the x1 carbons.  I can on a p1 and yoga.  Is it down for carbons?

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RELEVANCY SCORE 64.4

my Lenovo X1 Carbon lost Wifi connection and no wireless adapter is showing up in deviec manager or under network adapters. running windows 10. How do it get back to wifi?

A:Lenovo X1 carbon Wifi connection gone

Download and Reinstall the drivers from here:   WLAN Windows 10 64 Bit DriverWLAN Windows 10 32 Bit Driver: To determine which version of Windows 10 you have:Click "Start" > type in "Machine Name" a dialog box will pop up and under System Type will tell you whether you have 32 bit or 64 bit edition of Windows installed. Good luck.  

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RELEVANCY SCORE 64.4

hi all, I have a Lenovo X1 Carbon 3rd generation which has Windows 10 installed. Since I?ve purchased this laptop the touch and the "red nipple" doesn?t work properly.  When i switch on my laptop, the touch pad / red nipple works for approx 5 seconds and then it freezes. Occasionally it will work for a lot longer before it stops. I have to use a USB mouse every time ... - I?ve checked and made sure i have the latest drivers from the Lenovo website. Ive also used the "system update scan" and made sure i have all the latest drivers (Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad) - I?ve uninstalled the drivers and then re-installed them- The touch pad is visible in the control panel and i can disable the red nipple etc.- I?ve formatted my hard  drive and re-installed Windows 10- I?ve tried a different set of mouse drivers Does anyone know how to fix this? I really enjoy using this laptop and have always just carried a USB mouse with me. I would really appreciate your help. 

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