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Windows Vista automatic restart loop

Q: Windows Vista automatic restart loop


I seem to have the same issue as this topic http://www.bleepingcomputer.com/forums/topic458990.html

After having uninstalled and reinstalled Microsoft Security Essentials, a scan found a virus/trojan and a message came up saying that Windows would automatically restart in one minute. The computer is now stuck in a loop of automatically restarting every time Windows opens. I've read the other topics on this and run the Farbar scan. I will put the log below. Any help would be greatly appreciated.

PS. I have no other computer at home, so there may be a day or two between me replying to any messages as I try to use either my friend's computer or my computer at work.

Thanks in advance.

Preferred Solution: Windows Vista automatic restart loop

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows Vista automatic restart loop

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 20-07-2012 01
Ran by SYSTEM at 21-07-2012 20:47:32
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [142104 2007-05-25] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [154392 2007-05-25] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [138008 2007-05-25] (Intel Corporation)
HKLM\...\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe [102400 2007-08-15] (Synaptics, Inc.)
HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [NDSTray.exe] NDSTray.exe [x]
HKLM\...\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup [581632 2007-07-10] (TOSHIBA)
HKLM\...\Run: [Desktop SMS] C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe /auto [1507328 2007-06-18] (Interactive Digital Media)
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [411192 2007-03-29] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe [509496 2007-04-03] (TOSHIBA Corporation)
HKLM\...\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe [538744 2007-05-22] (TOSHIBA Corporation)
HKLM\...\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe [571024 2007-05-04] (Toshiba)
HKLM\...\Run: [Skytel] Skytel.exe [x]
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2011-10-24] (Apple Inc.)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2011-09-26] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-18] (Sun Microsystems, Inc.)
HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\Carl\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\Carl\...\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [4280184 2012-03-08] (Microsoft Corporation)
HKU\Carl\...\Run: [Google Update] "C:\Users\Carl\AppData\Local\Google\Update\GoogleUpdate.exe" /c [116648 2012-06-07] (Google Inc.)
HKU\Carl\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\Default\...\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe [436088 2007-06-27] ()
HKU\Default User\...\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe [436088 2007-06-27] ()
Winlogon\Notify\GoToAssist: C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll [X]
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer]
Startup: C:\Users\All Users\Start Menu\Programs\Startup\ExifLauncher2.lnk
ShortcutTarget: ExifLauncher2.lnk -> C:\Program Files\FinePixViewer\QuickDCF2.exe (FUJIFILM Corporation)

================================ Services (Whitelisted) ==================

2 Eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [21504 2008-01-18] (Microsoft Corporation)
3 GoToAssist; "C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe" Start=service [16680 2009-12-23] (Citrix Online, a division of Citrix Systems, Inc.)
2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [11552 2012-03-26] (Microsoft Corporation)
3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [214952 2012-03-26] (Microsoft Corporation)
2 TosCoSrv; "C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe" [427576 2007-03-29] (TOSHIBA Corporation)
2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [49152 2006-08-23] (Ulead Systems, Inc.)

========================== Drivers (Whitelisted) =============

3 INQ1usbser; C:\Windows\System32\DRIVERS\INQ1usbser.sys [103680 2008-03-19] (AMOI Incorporated)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
3 RTL8187B; C:\Windows\System32\DRIVERS\RTL8187B.sys [252416 2007-06-01] (Realtek Semiconductor Corporation )
4 blbdrive; C:\Windows\system32\drivers\blbdrive.sys [x]
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 MREMP50; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [x]
3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
3 MRESP50; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]

========================== NetSvcs (Whitelisted) ===========
============ One Month Created Files and Folders ==============

2012-07-21 20:47 - 2012-07-21 20:47 - 00000000 ____D C:\FRST
2012-07-21 11:34 - 2012-07-21 11:34 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\mtaxfhqz.sys
2012-07-17 11:23 - 2012-07-17 11:23 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ngqhrcyy.sys
2012-07-17 10:46 - 2012-07-17 10:46 - 00000000 ____D C:\Program Files\Microsoft Security Client
2012-07-17 10:38 - 2012-07-17 10:39 - 00000000 ____D C:\Users\Carl\AppData\Local\{9D33168B-8B8E-4347-B99E-2D03B48A8A86}
2012-07-17 10:38 - 2012-07-17 10:38 - 00000000 ____D C:\Users\Carl\AppData\Local\{0DFC07B1-01D5-4730-9D6D-EA85B4728315}
2012-07-16 06:32 - 2012-07-16 06:32 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2012-07-16 06:24 - 2012-07-16 06:24 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-07-16 02:19 - 2012-07-16 02:19 - 00000000 ____D C:\Users\Carl\AppData\Local\{F62E6F07-8FE9-46CC-85EB-F0210D597860}
2012-07-16 02:18 - 2012-07-16 02:19 - 00000000 ____D C:\Users\Carl\AppData\Local\{9209432B-D501-4D2D-B46A-D06BBB3B7489}
2012-07-15 05:57 - 2012-07-15 05:57 - 00000000 ____D C:\Users\Carl\AppData\Local\{A9A585BA-A490-4D70-AA19-3F3002373EA8}
2012-07-15 05:57 - 2012-07-15 05:57 - 00000000 ____D C:\Users\Carl\AppData\Local\{042E927D-B5A8-460E-A5DE-5FC038527845}
2012-07-12 01:41 - 2012-06-13 05:40 - 02047488 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-07-12 01:37 - 2012-06-02 01:07 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-07-12 01:37 - 2012-06-02 00:43 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-07-12 01:37 - 2012-06-02 00:33 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-07-12 01:37 - 2012-06-02 00:26 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-07-12 01:37 - 2012-06-02 00:25 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-07-12 01:37 - 2012-06-02 00:25 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-07-12 01:37 - 2012-06-02 00:23 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-07-12 01:37 - 2012-06-02 00:21 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-07-12 01:37 - 2012-06-02 00:20 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-07-12 01:37 - 2012-06-02 00:19 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-07-12 01:37 - 2012-06-02 00:19 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-07-12 01:37 - 2012-06-02 00:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-07-12 01:37 - 2012-06-02 00:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-07-12 01:37 - 2012-06-02 00:14 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-07-12 01:33 - 2012-07-12 01:33 - 00000000 ____D C:\Users\Carl\AppData\Local\{91F49144-4CE4-4B77-825B-31C7CC6F7D5A}
2012-07-12 01:33 - 2012-07-12 01:33 - 00000000 ____D C:\Users\Carl\AppData\Local\{8E8F5DA4-D1C2-444B-82A7-23F425C11272}
2012-07-11 10:44 - 2012-06-08 09:47 - 11586048 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-07-11 10:44 - 2012-06-05 08:47 - 01401856 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-07-11 10:44 - 2012-06-05 08:47 - 01248768 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-07-11 10:41 - 2012-06-04 07:26 - 00440704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-07-11 10:41 - 2012-06-01 16:04 - 00278528 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-07-11 10:41 - 2012-06-01 16:03 - 00204288 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-07-11 10:32 - 2012-07-11 10:32 - 00000000 ____D C:\Users\Carl\AppData\Local\{6065AB75-2A2B-4E25-99B6-12E648AEE76A}
2012-07-11 10:32 - 2012-07-11 10:32 - 00000000 ____D C:\Users\Carl\AppData\Local\{293B3522-35EB-4FEE-8C88-AF2F121171CE}
2012-07-10 10:42 - 2012-07-10 10:42 - 00000000 ____D C:\Users\Carl\AppData\Local\{F7943C69-12AA-474D-9D32-C90FA003EC1C}
2012-07-10 10:41 - 2012-07-10 10:42 - 00000000 ____D C:\Users\Carl\AppData\Local\{B9717675-473A-4D09-A791-BC9ABD0C8620}
2012-07-09 09:58 - 2012-07-09 09:58 - 00000000 ____D C:\Users\Carl\AppData\Local\{78F36842-B8A2-4548-9C79-C23EE3AB8ED2}
2012-07-09 09:58 - 2012-07-09 09:58 - 00000000 ____D C:\Users\Carl\AppData\Local\{6BABDE05-1539-43FE-B2AA-773CE4F01E1F}
2012-07-08 04:33 - 2012-07-08 04:34 - 00000000 ____D C:\Users\Carl\AppData\Local\{7E299426-46C3-4DD8-A209-637F8128DB3C}
2012-07-08 04:33 - 2012-07-08 04:33 - 00000000 ____D C:\Users\Carl\AppData\Local\{D2BA34FE-0581-4EBA-9C37-1F86F55AFB4A}
2012-07-08 04:11 - 2012-07-08 04:11 - 00000000 ____D C:\Users\Carl\AppData\Local\{8933F13C-025F-418E-85D6-A6E5A52B60A2}
2012-07-07 03:25 - 2012-07-07 03:26 - 00000000 ____D C:\Users\Carl\AppData\Local\{6C4490B3-6978-406E-A7E2-42CC3E6CCCFA}
2012-07-07 03:25 - 2012-07-07 03:25 - 00000000 ____D C:\Users\Carl\AppData\Local\{7FFE923A-5D44-4954-BF3C-BB12A4D2EF10}
2012-07-06 13:44 - 2012-07-06 13:44 - 00000000 ____D C:\Users\Carl\AppData\Local\{F4ABE983-D4E8-4623-9942-2101B054DD0B}
2012-07-06 13:43 - 2012-07-06 13:44 - 00000000 ____D C:\Users\Carl\AppData\Local\{82F57C80-CBCF-4C53-9552-EA4C4F98E13F}
2012-07-05 12:52 - 2012-07-05 12:52 - 00000000 ____D C:\Users\Carl\AppData\Local\{AA2676D1-7358-4968-BD4E-7EC482C25713}
2012-07-05 12:52 - 2012-07-05 12:52 - 00000000 ____D C:\Users\Carl\AppData\Local\{8B2BAB62-6F3E-47B6-A6AB-39E257323F8F}
2012-07-04 10:07 - 2012-07-04 10:07 - 00000000 ____D C:\Users\Carl\AppData\Local\{A467E110-3D83-4605-979F-995298D1F65B}
2012-07-04 10:07 - 2012-07-04 10:07 - 00000000 ____D C:\Users\Carl\AppData\Local\{49432018-5F83-4683-81FC-1FA90C8861DF}
2012-07-03 09:44 - 2012-07-03 09:44 - 00000000 ____D C:\Users\Carl\AppData\Local\{C83419F4-EC7B-4A2E-9562-9EF077F3817C}
2012-07-03 09:44 - 2012-07-03 09:44 - 00000000 ____D C:\Users\Carl\AppData\Local\{609F8FC8-F8B8-4606-8297-687D107EE84E}
2012-07-02 11:32 - 2012-07-02 11:32 - 00000000 ____D C:\Users\Carl\AppData\Local\{827C4BB6-6C11-4496-961D-7CC617859EBC}
2012-07-02 11:31 - 2012-07-02 11:32 - 00000000 ____D C:\Users\Carl\AppData\Local\{6DC002AD-E2BD-42BC-B39F-F2F2F5D0B9DA}
2012-07-01 05:59 - 2012-07-01 05:59 - 00000000 ____D C:\Users\Carl\AppData\Local\{939D407C-9537-4B74-8B92-D206592EDCB8}
2012-07-01 05:58 - 2012-07-01 05:59 - 00000000 ____D C:\Users\Carl\AppData\Local\{B0E49167-7751-41B6-8087-CED3D550FCCB}
2012-06-29 10:37 - 2012-06-29 10:38 - 00000000 ____D C:\Users\Carl\AppData\Local\{3916FBD6-1346-4063-8C52-4C6264631ADA}
2012-06-29 10:37 - 2012-06-29 10:37 - 00000000 ____D C:\Users\Carl\AppData\Local\{9160F464-FAFF-44EF-AA43-EEEE35464DC4}
2012-06-28 09:20 - 2012-06-28 09:20 - 00000000 ____D C:\Users\Carl\AppData\Local\{C55E072B-0658-4A88-A9F4-636BEE20DC9B}
2012-06-28 09:20 - 2012-06-28 09:20 - 00000000 ____D C:\Users\Carl\AppData\Local\{0CDF7169-595F-498B-B37F-5089236CDD57}
2012-06-27 11:22 - 2012-06-27 11:22 - 00000000 ____D C:\Users\Carl\AppData\Local\{8CAB41D0-4B8A-4DAF-B6BE-CF8AC10A52B9}
2012-06-27 11:22 - 2012-06-27 11:22 - 00000000 ____D C:\Users\Carl\AppData\Local\{66AC0F41-1A21-447A-B146-A0F0DC26A3F7}
2012-06-26 11:28 - 2012-06-26 11:28 - 00000000 ____D C:\Users\Carl\AppData\Local\{E5CE0356-9D49-4A46-860C-1274A01BD940}
2012-06-26 11:28 - 2012-06-26 11:28 - 00000000 ____D C:\Users\Carl\AppData\Local\{4429B71C-3C29-4B58-B498-3967C5DF7ABE}
2012-06-25 11:15 - 2012-06-02 14:19 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-25 11:15 - 2012-06-02 14:19 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-25 11:15 - 2012-06-02 14:19 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-25 11:15 - 2012-06-02 14:12 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-25 11:14 - 2012-06-02 14:19 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-25 11:14 - 2012-06-02 14:19 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-25 11:14 - 2012-06-02 14:12 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-25 11:14 - 2012-06-02 06:19 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-25 11:14 - 2012-06-02 06:12 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-25 11:12 - 2012-06-25 11:12 - 00000000 ____D C:\Users\Carl\AppData\Local\{54AF0F0D-36D3-4BCA-B0E8-950F06A5C8E8}
2012-06-25 11:12 - 2012-06-25 11:12 - 00000000 ____D C:\Users\Carl\AppData\Local\{4A0BF007-F41F-4787-B019-5E6FCD1D1BDC}
2012-06-24 02:28 - 2012-06-24 02:28 - 00000000 ____D C:\Users\Carl\AppData\Local\{CC99CF3A-48A6-44DE-AFB8-E3597BEC030C}
2012-06-24 02:28 - 2012-06-24 02:28 - 00000000 ____D C:\Users\Carl\AppData\Local\{9F0686D9-C179-4EE2-BF3E-91D9C2F3D870}
2012-06-23 14:25 - 2012-06-23 14:25 - 00000000 ____D C:\Users\Carl\AppData\Local\{2C37123C-B6C1-4CF5-85A5-AABF2789064B}
2012-06-23 02:20 - 2012-06-23 02:20 - 00000000 ____D C:\Users\Carl\AppData\Local\{B65B396D-0746-4BB2-9722-9580C4382241}
2012-06-22 13:14 - 2012-06-22 13:14 - 00000000 ____D C:\Users\Carl\AppData\Local\{E479559B-9CEC-4B5C-81BD-9EC6D0C71E52}
2012-06-22 13:14 - 2012-06-22 13:14 - 00000000 ____D C:\Users\Carl\AppData\Local\{AE660700-1FA0-4501-9EFF-C0A5E1ADDB66}
2012-06-21 09:20 - 2012-06-21 09:21 - 00000000 ____D C:\Users\Carl\AppData\Local\{152C57E0-799C-4B80-877E-0E6F4DDE901A}
2012-06-21 09:20 - 2012-06-21 09:20 - 00000000 ____D C:\Users\Carl\AppData\Local\{40A30FBB-136C-4B79-AA20-666612A6C41E}

============ 3 Months Modified Files ========================

2012-07-21 11:34 - 2012-07-21 11:34 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\mtaxfhqz.sys
2012-07-21 11:34 - 2009-10-21 12:37 - 00279552 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-07-21 11:34 - 2006-11-02 04:52 - 00028187 ____A C:\Windows\setupact.log
2012-07-21 11:33 - 2012-02-19 04:55 - 00000878 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-07-21 11:33 - 2006-11-02 05:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-07-21 11:33 - 2006-11-02 04:47 - 00003568 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2012-07-21 11:33 - 2006-11-02 04:47 - 00003568 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2012-07-17 11:23 - 2012-07-17 11:23 - 00043480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ngqhrcyy.sys
2012-07-17 10:50 - 2007-12-27 07:11 - 01664278 ____A C:\Windows\WindowsUpdate.log
2012-07-17 10:48 - 2012-02-11 08:26 - 00001945 ____A C:\Windows\epplauncher.mif
2012-07-17 10:46 - 2006-11-02 02:33 - 00713158 ____A C:\Windows\System32\PerfStringBackup.INI
2012-07-17 10:43 - 2012-02-19 04:55 - 00000882 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-07-16 12:15 - 2006-11-02 05:01 - 00032622 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2012-07-16 12:06 - 2012-06-07 12:54 - 00000904 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-689935181-2168444996-169989891-1000UA.job
2012-07-16 06:24 - 2012-07-16 06:24 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-07-16 06:24 - 2011-05-13 12:20 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-07-15 06:04 - 2012-06-07 12:56 - 00002042 ____A C:\Users\Carl\Desktop\Google Chrome.lnk
2012-07-12 03:25 - 2006-11-02 04:47 - 00293400 ____A C:\Windows\System32\FNTCACHE.DAT
2012-07-12 01:38 - 2006-11-02 02:24 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2012-07-11 14:38 - 2012-06-07 12:54 - 00000852 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-689935181-2168444996-169989891-1000Core.job
2012-07-01 12:25 - 2007-12-27 14:32 - 00150016 ____A C:\Users\Carl\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2012-06-16 13:57 - 2012-06-16 13:57 - 00000680 ____A C:\Users\Carl\AppData\Local\d3d9caps.dat
2012-06-13 05:40 - 2012-07-12 01:41 - 02047488 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-06-08 09:47 - 2012-07-11 10:44 - 11586048 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-06-07 12:54 - 2012-06-07 12:54 - 00739824 ____A (Google Inc.) C:\Users\Carl\Downloads\ChromeSetup.exe
2012-06-07 12:54 - 2012-06-07 12:54 - 00739824 ____A (Google Inc.) C:\Users\Carl\Downloads\ChromeSetup(2).exe
2012-06-05 08:47 - 2012-07-11 10:44 - 01401856 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-06-05 08:47 - 2012-07-11 10:44 - 01248768 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-06-04 07:26 - 2012-07-11 10:41 - 00440704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-06-02 14:19 - 2012-06-25 11:15 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-25 11:15 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-25 11:15 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-25 11:14 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-25 11:14 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:12 - 2012-06-25 11:15 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-25 11:14 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 06:19 - 2012-06-25 11:14 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 06:12 - 2012-06-25 11:14 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-02 01:07 - 2012-07-12 01:37 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-06-02 00:43 - 2012-07-12 01:37 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-06-02 00:33 - 2012-07-12 01:37 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-06-02 00:26 - 2012-07-12 01:37 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-06-02 00:25 - 2012-07-12 01:37 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-06-02 00:25 - 2012-07-12 01:37 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-06-02 00:23 - 2012-07-12 01:37 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-06-02 00:21 - 2012-07-12 01:37 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-06-02 00:20 - 2012-07-12 01:37 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-06-02 00:19 - 2012-07-12 01:37 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-06-02 00:19 - 2012-07-12 01:37 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-06-02 00:17 - 2012-07-12 01:37 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-06-02 00:16 - 2012-07-12 01:37 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-06-02 00:14 - 2012-07-12 01:37 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-06-01 16:04 - 2012-07-11 10:41 - 00278528 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-06-01 16:03 - 2012-07-11 10:41 - 00204288 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
2012-05-01 06:03 - 2012-06-14 10:02 - 00180736 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\rdpwd.sys
2012-04-23 08:00 - 2012-06-14 10:02 - 00984064 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll
2012-04-23 08:00 - 2012-06-14 10:02 - 00133120 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll
2012-04-23 08:00 - 2012-06-14 10:02 - 00098304 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll

C:\Windows\Installer\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\L\[email protected]

C:\Users\Carl\AppData\Local\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\U\[email protected]
C:\Users\Carl\AppData\Local\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\U\[email protected]
C:\Users\Carl\AppData\Local\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\U\[email protected]
C:\Users\Carl\AppData\Local\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\U\[email protected]
C:\Users\Carl\AppData\Local\{6018c0b1-d69b-8b9c-e643-2a34a36af6cf}\U\[email protected]


========================= Known DLLs (Whitelisted) ============
========================= Bamital & volsnap Check ============

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe 8737764F4FD36D6808EE80578409C843 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

========================= Memory info ======================

Percentage of memory in use: 20%
Total physical RAM: 2037.81 MB
Available physical RAM: 1629.71 MB
Total Pagefile: 1814.79 MB
Available Pagefile: 1684.6 MB
Total Virtual: 2047.88 MB
Available Virtual: 1983.72 MB

======================= Partitions =========================

1 Drive c: (Vista) (Fixed) (Total:55.81 GB) (Free:14.6 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (Data) (Fixed) (Total:54.51 GB) (Free:31.1 GB) NTFS
4 Drive f: (WinRE) (Fixed) (Total:1.46 GB) (Free:1.27 GB) NTFS
5 Drive g: () (Removable) (Total:7.26 GB) (Free:7.26 GB) FAT32
6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 112 GB 4537 KB
Disk 1 Online 7442 MB 0 B

Partitions of Disk 0:

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 1500 MB 1024 KB
Partition 2 Primary 56 GB 1501 MB
Partition 3 Primary 55 GB 57 GB


Disk: 0
Partition 1
Type : 27
Hidden: Yes
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 F WinRE NTFS Partition 1500 MB Healthy Hidden


Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C Vista NTFS Partition 56 GB Healthy


Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 D Data NTFS Partition 55 GB Healthy


Partitions of Disk 1:

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 7438 MB 4032 KB


Disk: 1
Partition 1
Type : 0C
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 0 G FAT32 Removable 7438 MB Healthy



Last Boot: 2012-07-17 10:45

======================= End Of Log ==========================

Read other 23 answers

Hi everyone,
Newbie here so hope I posted this in the right section.

I am not able to boot up my laptop at all so I cannot do the DM Log Collector, sorry!

I own an ASUS R500A laptop that seemed to have crashed for no reason yesterday. I was using it, went afk for a few hours, came back and saw it in Windows Error Recovery. I had 2 options - Start Windows Normally or Launch Startup Repair. Start Windows Normally loops back to Windows Error Recovery. Launch Startup Repair takes me to a blank screen with ASUS logo and a window X:\windows\system32\cmd.exe. I am unable to type anything in this box.

I cannot boot in Safe Mode (loops again). I get BsoD when i choose "Disable Automatic Restart Upon System Error". I did not install any new hardware or software recently. I also don't have a Windows 7 DVD or Recovery Disk to boot from. After a few more times trying to reboot, F8 on start up no longer takes me to the screen where I can choose to boot in Safe Mode. All I get is the Windows Error Recovery window.

Is this something I can fix on my own or should I bring it to a repair shop? I would appreciate any help you guys can provide! I'm heartbroken that I might have lost all my pictures of my beloved pets that have passed on, as well as my school work.

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Hi All, I updated my z570 succesfully from windows 8.1 to windows10 back in 2015 and using succesfullly without any problems. when tried to update from 1703 got error which used to rolled back with automatic repair and recovery to previous version automatically after 2, 3 hard shutdowns. Recently when windows 10 is updating to latest security and  other updates (I defferred the feature updates like 1803 using some MS windows utility, So proceeded confidently with update).However during update the laptop entered into this endless restart loop. After hard shutdown with power key 2, 3 times its showing message that 'Attemptiing Automatic repair' then 'recovery to previous installed version' but quickly again restarting back in loop.  I tried following other methods:1. Tried entering to setup by pressing F2 - no luck2. Created bootable USB and started laptop and pressed F12 continuosly - no luck3. Removed battery and pressed power button for a while and restarted hoping to enter setup - didnt helped4. used One touch recovery key next to power button while system is off hoping after system on takes me to sestup page - didnt helped If I could atleast enter setup or boot will try to solve, I Sincerely request memebers here to help me solving this issue. Thanks

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Hi. I've been trying to fix this problem for a few days now and have officially run out of solutions. My laptop froze on me while using the internet. I held the power button down to restart it and now it refuses to boot. Everytime I try it does the same thing, it will go to a blue screen that says ":( your pc has ran into a problem and needs to restart", under that it says "unmountable boot volume". It restarts itself and tries to prepare automatic repair but the screen just goes black and after about 15 minutes later it restarts itself and does the same thing over again.
I've tried going into safe mode with f8 and shift + f8 but it doesnt work. I've also tried creating a windows recovery usb on a friends computer and tried to boot it by selecting it after pressing f12 but it just shows the lenovo boot screen and goes to a black screen indefinitely.
It is a lenovo y400 laptop, windows 8 64-bit.

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I did a stupid thing an downloaded a keygen from dailykeys.com - it looked sketchy but I ignored my intuitions and ran the .exe....

Then my computer rebooted and just kept rebooting endlessly. It boots all the way to the desktop, pauses for 5-10 sec, then reboots.

I tried pressing F8 but the computer doesn't respond to any input (I can move the mouse around but it won't execute any tasks).

I don't know what to do...I'm running Windows XP Home, is there some kind of boot disc I can download? I don't have one, I got the computer a long time ago...

Any ideas?

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I am having an issue with my Dell Latitude 6530 laptop, running Windows 10, going into a repair/reboot cycle. It just started this morning. Prior to this morning, I have been experiencing at least one "freeze up" per day where in I would be working and have one of my programs just freeze up. I could switch to another program and it would freeze up until eventually everything was froze. I could still move the mouse, but nothing would respond. There has not been any hardware or software changes on this laptop in quite a while(except program/windows updates). There didn't seem to be any rhyme or reason to the freeze up's. The last time the computer was running, it started freezing up and I held the power button to force a shutdown. When I powered it up the next time, it started this cycle of (immediately after the bios screen):


Preparing Automatic Repair
Diagnosing your PC
Automatic Repair - Your PC did not start correctly. Press restart ...or Advanced options.

I got into the bios diagnostics and ran the Dell PSA and found a hard drive error "Fail PSA V4220 Error 2000:0142 Hard Drive 0" error. After researching I see that Dell says this is a hard drive failure and recommends replacing it, but I have also seen where other people have recovered their systems when they received this same error message. All other tests in the PSA pass okay.

I have also tried going into the command prompt (via the a... Read more

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A few days ago I had to force-shutdown my laptop (HP ENVY Dv6) because it froze, and after restarting it it showed a screen with the hp logo, and under it "Preparing Automatic Repair". After a few seconds the BSoD appeared, at 0% (showed it for about a 1/10th of a second) and turned black. Then it shows on the bottom left corner "Press the ESC key for Startup Menu", then goes on again, showing the logo, "Preparing Automatic Repair", BSoD, repeat, forever.
I'm fully prepared to factory reset the PC in worst case scenario. I have a Recovery USB which I have created from another laptop after this problem emerged. I tried booting with it, and when I selected "Refresh PC" it says "The drive where Windows is installed is locked. Unlock the drive and try again.", and when I selected "Reset PC" it says "Unable to reset your PC. A required drive partition is missing." I do not have any Restore points or images for recovery, unfortunately. Selecting "Automatic Repair" makes it attempt, but shortly after it says that the repair failed, and gives me two options to Shut down PC, or go back to troubleshooting options. I can open the Command Prompt using this, I don't know if that can be of any help though.
Please help!

A:Preparing Automatic Repair + BSoD restart loop

After some reading a post on M$ Answers, it looks like your partitions are mixed up in the boot record. 1. Did you enable bitlocker drive encryption? 2. Does your recovery USB have advanced recovery options, Specifically can you get to the command prompt? 3. Have you tried F11 to boot in to the computers recovery partition?

Read other 3 answers

Hi there,I attempting to help my cousin fix his only computer remotely. The Dell laptop will start up fine in safe mode with networking but keeps restarting in normal mode. I have included the DDS log and the GMER although nothing was detected. I attempted to run GMER but it didn't correspond with the instructions from BC exactly so I need some direction. It's my first experience with a 64 bit OS. Thank you in advance and here's the logs!DDS (Ver_10-11-10.01) - NTFS_AMD64 NETWORK Run by Carl at 17:52:04.30 on Tue 11/16/2010Internet Explorer: 8.0.6001.18975Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4057.3070 [GMT -5:00]SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k LocalSe... Read more

A:Endless Restart Loop in Windows Vista 64 Bit

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 18 answers

The title says it all. I included my .zip from the SF Diagnostic Tool.

I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart.

The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update.

If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from Windows\Logs.

I'm really not sure what's wrong here. Thanks for your help and I'll update this post or post more info, if need be. Thanks again.

A:BSOD-Watchdog Restart; Automatic Repair Loop after updates

We'll try to fix the BSOD issues. If that doesn't work, then I'll send you over to the Windows Updates & Activation forums for some expert assistance with your CBS logs.

Your BIOS dates from 2013. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

SAlpham64 is blamed in the WER section of MSINFO32. This belongs to your SteelSeries Keyboard Driver. Please uninstall it immediately. Also, if you're able, try another keyboard. After the system is stabilized, feel free to download and install a fresh copy of the latest, Win8.1 compatible version of the keyboard drivers.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).
DO NOT del... Read more

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Hello all, thanks for a great site and the help you provide.

Here's my (somewhat embarrassing) problem:

I have Neverwinter Nights installed on my laptop. My son used to play it as well and said he had downloaded a patch for it a while back. I didn't know at the time, but apparently instead of getting an official patch, he got one from a torrent. That was over a year ago.

I recently went back to play it and wanted to try some new game modules, so I downloaded one from fileplanet, labeled as an "official" Neverwinter Nights quest module.

When I unzipped it into a new folder on the desktop, a message popped up saying "windows explorer has stopped working", followed by "windows explorer is restarting". This happens on a 5 second loop repeatedly, stopping me from using any desktop functions other than Internet Explorer, CCleaner, and my AV and Spyware software, since it closes any other folder or program I try to run.

When I shut down, I get this message:

"The instruction at 0x1d24151d referenced memory at 0x0000000. The memory could not be read"

At startup, I get this message:

"Error loading c:\users\myname\AppData\Temp\Rpcqt.dll. The specified module could not be found"

... and then the shut down/restart loop begins again.

With some research, these are the possible problems I've read about:

1) The error loading message is due to malware.
2) The downloaded module caused a copyright conflict with the unofficia... Read more

A:Windows Explorer in shutdown/restart loop (Vista)

Hi -

I suggest that you have your system reviewed by a Security Analyst.

Please follow these steps - NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

Regards. . .



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Here's a "heads up" post for all of you who work on virus cleanings. I found nothing on Google concerning this item, so I figured I'd post it here.

I ran into a problem with a Vista computer today that had Windows Explorer restarting in an infinite loop, both in standard mode and Safe Mode. The cause was a file called osdjhjc.dll_unloaded (as per the system logs). In HiJackThis, it shows up in the O22 area. It resides in the registry under HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\SharedTaskScheduler with the value of "disenfranchising".

The only way I was able to stop the loop was to delete that "disenfranchising" value. After which, explorer stopped its "restarting loop" and I was able to clean the system with SUPERAntiSpyware and XoftSpySE.

I hope this information helps.

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I have my cousins laptop - Dell Inspiron 1545 Laptop - Model: PP41L, With Windows Vista Basic, abd am having issues...

Laptop reboots at the Windows Logon Screen when trying to log into windows. I can log into Windows through Safe mode (and with networking).

Been trying to get an error message off laptop, through BSOD, but reboots too quick to grab.

Have asked a mate and he has said that it refers to video drivers.

Logged into Safe Mode with networking, and tried to download drivers from Dell website, but errors come up with download half way through...

Tried to also re-install windows, using the dell re-installation disc, but unable to see DVD Drive...

Are you able to assist?



A:BSOD & restart loop at windows logon screen - Vista Home Basic

Try to Start in Safe Mode, once it does, Right click on My Computer Select Properties, then on the left pane select Advanced System Settings

Select the 3rd Settings option under Start-up & recovery.
Uncheck Automatically Restart

This wont help you in anyway to get rid of the issue but will buy you time to note down the BSOD error.

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Hello, I have encountered a troubling problem with my ASUS Windows 8 Laptop. Every time I turn on the laptop, it says "Preparing Automatic Repair", then goes into complete black, then the Blue Error screen shows up for about 1 second, then restarts and the cycle keep repeating itself. I am unable to boot from a recovery USB drive, so I an unable to get to the Advanced Startup menu. The laptop did not come with a CD.

Any help is appriciated.

A:Windows 8 Automatic Loop/Blue Error Screen Loop

Hi Kenzilla02 & Welcome to the forums ^_^,

Could you please post a photo of the Blue Screen so that we could see if there is anything which can help us in diagnosing the problem. You cannot get into the Safe Mode as well?

Anyways, you would need an installation disc for the repairs and to check what is going on.
Let me know how it goes ^_^

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Good Day This the same Problem discriped by jserrata2010 posted 19 july 2012 .. Recently my desktop started getting an error stating: "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

I tried running safe mode and disconnecting it from the internet, but the errors keeps popping up causing the PC to restart before I could even back up any of my files.

This is my sisters Machine and it has been run for a while with no anti virus protection.
Iam unable to start windows fire wall
Unable to down load windows update
unable to start Windows defender.

Ran malware bits and a few items were caught

re-boot isue started when i was able to load window esentail security
it showed 2 installer infections and a 1 Trojan Infection.
But because of short time before reboot essential does not have tome to finish.

I can not get auto restart to disable .

Start up in safe mode - still loops to restart.

I had used MSconfig to close startup programs and now i am not able to get msconfig to start up.

Machine is a -- Dell, Inspiron 530S - Windows Vista SP1 - 64 bit system

Following other you have helped I have run a few of the requested steps.

With Flash Drive Run - Farbar Recovery Scan Tool x64 ,, using Scan and services , info below
---Scan ---

Scan result of Farbar Recovery Scan Tool Version: 02-09-2012 03
Ran by SYSTEM at 02-09-2012 17:27:23
Running from D:\
Windows Vista ™ Home Premium Service ... Read more

A:Vista Critical Error Restart Loop Windows keep restarting showing same erro message everytime

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

A:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

Read other 2 answers

Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

A:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

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Basically my friends computer got the BSOD and the error was "IRQL_NOT_LESS_OR_EQUAL" something or another... That was all he could remember when it popped up. Se he booted it in safe mode and ran MBAM where it found multiple Trojans, Rootkits, and one worm. Now everytime we turn the computer on it shows a message box saying "Windows has encountered a critical error and will restart in a minute. Please save your data" Then it restarts :X using shutdown -a does not help it. Even when I open it in safe mode it shows this error. I ran memory diagnosis, and it showed no errors. Along with chkdsk. Also there is no recovery time to recover it from. Any options BESIDES factory restore? Thanks....

Windows Vista 32 bit
Dell Inspiron...no idea the graphics card
about 3 years old

A:Vista Restart Loop etc...

Seems like the its not a hardware issue but windows itself.
Try this guide see if its any help

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This morning my laptop booted, shutdown, booted, shutdown, booted...... It appears to make it to the login screen before it shuts down and reboots. In safe mode it seems to function fine. I'm running vista home with SP1.

I have ran the scndsk or srhdsk or whatever the 2-hour 5-step test that Windows can run at start up. Windows Memeory Diagnostic Tool found no problems. My virus scanner (Windows Security) won't run in safe mode but I was able to do a scan andfound nothing. Malwarebytes found a few items and zapped them. I confirmed that after a reboot.

Things that didn't work: disable the reboot on error restart (still shuts down mid-boot) - remove everything from startup in msconfig (they don't seem to disable) - system restore (wouldn't work got some error) - throwing the computer across the room.

I have been and will continue to uninstall things like java, adobe, and other programs I don't need to make sure none of them are fouling up the boot. Other than that I'm out of ideas so unistalling programs is my last effort. Unless I repost here, I've not done anything else and uninstalling programs have proved fruitless.

I would gladly accept any suggestion as to how to troubleshoot this.


A:Vista Restart Loop

As it turns out reinstalling windows fixed the problem in no time.

See ya on the next one.

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Hi, earlier today I ran a registry defragmenter from pc utilities 2012 home edition and when the pc went to start up, vista now gets the bsod 0x0000007b error, I've gotten to the point where I'm using a vista boot disk, but it does not detect my operating system or my HD, which is detected by the bios prior to starting the disk. I cannot boot to any option, as it results in the bsod. Any opinions on what to do? I can't access my hard drive at all so I can't provide a dump, but I know the reason why all this is happening.

A:Vista x64 restart BSOD loop

Try safe mode.
Go to system restore in safe mode and go back to the point before you corrupted your system with registry cleaners.

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My computer is stuck in an endless restart loop. It gets as far as the 'configuring updates' screen then decides it needs to restart again.

After a bit of looking around it seems It is a problem with vista's service pack 1. The only problem is that all the solutions I have found require booting vista from the cd to get back into windows, but when I try to boot from the cd it hangs at the loading screen.

Any advice/tips would be most welcome.

A:Solved: Vista Restart Loop

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Hi, I seen some post with similar issues but some of their solutions hasn't work for me. Recently my desktop started getting an error stating: "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."I tried running safe mode and disconnecting it from the internet, but the errors keeps popping up causing the PC to restart before I could even back up any of my files.I tried booting an mssstool32 from a disk but when it discovers a virus and tries to cleanse it, it says an error has occurred and stops. For now my PC just stays off cause if tried turning it on it'll just go through an infinite error-restart loop until I pull the plug. I really don't want to reinstall windows and lose my files so any help would be appreciated.

A:Vista Critical Error Restart Loop

System manufacturer and model?


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Hey guys,

I've got a home-built system that works just fine. I've had copies of Vista work on it perfectly before. However, I lost my old disk, and I have a new one of Vista Home Premium x64. I try to install it, though, and it gets pretty far along in the installation process. But when it goes to do that automatic restart thing it goes through, the system boots up again, but the installation process starts over. When the computer restarts, it tells me to hit any key to enter disk booting. If I do, then the instillation process starts over. If I don't, then it tells me there's a disk boot error and to hit 'Ctl, Alt, Dlt to restart the computer. I've tried it about a billion times, and it does the same thing every time. I've been in my bios and changed the booting order around and all that jazz, but nothing seems to be working. I've also tried repairing my computer through the installation program thing, but that doesn't get me anywhere either. And I can't go back to my old copy of Vista because it's been wiped from my harddrive, so I don't even have the update option. All I can do is an installation, and I can't even get that to work! Please, help if you can!

A:Can't get the Vista Installer Automatic Restart Thing to Work

You need to check the boot devide order in your bios settings.

Hit f2 while the system starts and change the boot device priority that your computer hard drive is set to first device

Hope this will help .

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Hi all,

Had an issue with a virus/trojan that caused an audio advert to annoyingly play in the background. Was informed that Prevx malware remover would fix it, so I duely downloaded and bought a licence.

Prevx found 4 files which were infected, two with highly suspicious numerical names, and two which I thought were standard Vista files. Still, I trusted it and went ahead with the removal and restart process.

Now Vista won't boot, it's stuck in a restart loop. It doesn't even get to the screen with the scrolling loading bar. It reaches the black screen with the blinking cursor, blinks about 10 times and then re-boots to do it all again.

I've interrupted it to boot from the Vista CD to try a start up repair and a system restore - neither helped the situation.

My suspicions are that useful files are being destroyed by the virus scanner and have been scheduled for destruction during the boot process, hence why system restore didn't work. Heck, I'm just speculating here.

Some help would be appreciated!!!

A:Vista stuck in restart loop after virus scan

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I primarily use XP, but I have Vista Premium x64 installed on another HDD... I tried booting into it tonight and every time I try to, I get a screen that says it's in step 3 of 3 of updates, it jumps from 0% to 94%, then says it's shutting down. It never starts up, I've restarted about 20 times.

A:Vista Home Premium x64 Update Restart Loop

Originally Posted by Hyphen

I primarily use XP, but I have Vista Premium x64 installed on another HDD... I tried booting into it tonight and every time I try to, I get a screen that says it's in step 3 of 3 of updates, it jumps from 0% to 94%, then says it's shutting down. It never starts up, I've restarted about 20 times.


reboot in safe mode (F8 when booting) then you can un-install whatever update is killing your system. You can find out which in event viewer

if you need any help with this let us know


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Hi All,

Yesterday my win vista crashed (Blue Screen , dumping memory cache) and then when it rebooted, it offered me to start or repair system which i tried but it started to just loop from the repair prompt to normal startup.

I tried safe mode and debug mode..sometimes i can see my desktop but the system crashes immediately. I purchased the Easy Re for Windows Vista from Neosmart and burnt it to boot from but nothing happens.
I lost my windows CD unfortunately.

Is there anything i can try?

A:Win Vista Restart Loop after blue screen (repair system)

When an operating system is present, your PC will not boot from a CD (eg the the one you made from Neosmart) until you go into the BIOS Setup and set the CD/DVD drive as the first boot device in the boot sequence.

To get into the BIOS Setup you have to press a specific key (it's the 'Delete' key on my PC) as soon as the manufacturer's splash-screen appears. It's not always the 'Delete' key though. It depends on the manufacturer.

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Hello everyone,

I have searched around a bit to see if others have ran into this problem, but I have had no luck so far. When I start my computer, it pops up with the standard menu it uses when an OS error has caused a restart. I can't get it too load windows using safe mode, last known good configuration, or normal mode. I never even see the windows loading screen, it restarts immediately.

Here is what I have tried:
1) I ran a check disk using the recovery console but it did not fix the problem.
2) I manually backed up the SYSTEM, SAM, DEFAULT, SECURITY, and SOFTWARE files from the root\windows\system32\config folder. I then replaced those files with ones from a few days ago located in the root\system volume information\ folder. It did not fix my problem.
3) I'm about to re-install windows when I decide to press f8 on boot and disable automatic restarts on system failure just to see if I'm missing some sort of BSOD. Windows completely loaded without any problems.
4) This confused me so I reversed the actions I took in step 2 (above) just to see whether it would boot with the original files as long as I chose "Disable Automatic Restarts on System Failure." It loaded windows without a problem.
5) I restarted to see whether it would boot normally or not. Again, it wouldn't load windows with any options other than the "Disable automatic restarts on system failure" option.

At this point, I'm pretty confused. Could the OS be mistakin... Read more

A:Automatic Restart on Boot Unless I choose "Disable Automatic Restart",,,,

Any ideas? I can just re-install, but I want to figure this out. It seems so odd to me. Thanks!


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I am having trouble with my computer. It is stuck in automatic repair loop. I have tried almost every way to try to get out of it but it doesn't work. I don't have a CD or USB to restore anything as cyberpower did not send one. ( I sent a ticket request and they said I would have to buy a new one for $33 Should I just do this? ) I also tried some things with command prompt but it doesn't work

Any help would be appreciated.


A:Windows 8 Automatic Repair Loop

Originally Posted by Sentinel


I am having trouble with my computer. It is stuck in automatic repair loop. I have tried almost every way to try to get out of it but it doesn't work. I don't have a CD or USB to restore anything as cyberpower did not send one. ( I sent a ticket request and they said I would have to buy a new one for $33 Should I just do this? ) I also tried some things with command prompt but it doesn't work

Any help would be appreciated.


Since no replies have a look here first:
I need a windows 8 ISO file [Solved] - Windows 8 - Windows 8


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I Just bought a new computer with Windows 8 already installed, started using it, and every 30 minutes after i booted it, it crashed. So i tried to restore the initial definitions of the computer by using the option to do so. While the computer was being restored, it crashed, and then started my problems. I booted the computer again, but now it goes automatically into automatic repair, goes to diagnose and the computer restarts, repeating the automatic repair "loop". I already tried shift+F8, it makes a screen appear for a few seconds saying to press ESC to get to the startup menu, no matter what i do at that moment the computer starts the "loop" again.Please Help Me!

A:Windows 8 automatic repair loop


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8

Did you make the OEM manufacturer's Recovery Disks?

You can order OEM Recovery disks from your OEM manufacturer's website.
I would return to the Retailer for Repair or Replacement.

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When I turn my HP Pavillion, it shows "preparing automatic repair" and then becomes a black screen. I've tried booting from my installation disc but after loading for a while, it also becomes a black screen. F11 for HP recovery doesn't work either. Running a system test showed that the hard disk is okay although it doesn't appear in UEFI boot options. It does appear in legacy boot options. Any ideas?

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I have a toshiba laptop with windows 8 installed on it.  Getting a infinti loop with automatic repair.  cant get into advance boot options with shift f8 or f11.  I dont have the recovery disc or installation disc.  Need to figure out how to get it to stop looping.   Need help ASAP

A:windows 8 automatic repair loop!

Is this an actual Win 8 or 8.1 machine, or is it an older computer that you've upgraded.
In other words, I'm trying to establish if you have a recovery partition on your machine.

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So I just had this problem.
I just left my laptop for 30min. with no app or window open...just my desktop and i come back to automatic repair loop.
i tried everything from command prompt, F8 or F12 start up, tried fixing up my BIOS, tried resetting my computer to wipe out everything but it keep saying error, etc...
It wont read my hard drive when we try to reboot it with that but when we used command prompt to check if the hard drive was broken or damaged...it read it just fine and says everything is ok.
so im not sure whats going on...
Dell isnt helping either because they wont let mw download Dell OS tool because my windows version is 10 S and they dont support that..
someone please help me....

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 I went out of the house for half an hour, and when I returned my computer was shut. I was in the middle of writing a paper, I wasn't even downloading anything and wasn't overloading it with programs - but since then it keeps on looping the automatic repair loop.It says "the operating system couldn't be loaded because the NLS data is missing or contains errors."Error code: 0xc0000102 I had tried literally everything to get it up. It wouldn't consider any safe mode, so I went to system recovery. I tried refreshing it, auto repair, Image recovery and System restore. System restore was really my last hope - I had a restore from the 16th of august and an earlier one from 11th, I tried them both.  It just finishes it, then says; "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: System Restore failed to replace the file (c:\programs files\windowsapps\8251macrorinaldi.notetiles_10.2.0.0_x64_9rvmmrcs6zgr6\sqlit... with its original copy from the restore point.An unspecified error occured during system restore (0x80070780)"  I went to the library, downloaded windows 10 on a usb drive, and tried to repair from it, but to no avail. It just says a problem occured and I can' install it. I decided perhaps to reinstall(upgrade) it, but it just says that the installtion started and that I need to take out the usb, reenter into windows and resume it in windows - but it never even log... Read more

A:Cannot get out of the Automatic Repair Loop - Windows 10

At this point, I have to agree that there might be more wrong than meets the eye.  I would first try to boot to a different OS, IE a Linux distro, maybe Ubuntu.  If that works OK, then it most likely is a Windows problem.  Or just replace the harddrive and try to install Windows 10 again.  If that goes OK, then try to retrieve the data from the old harddrive by placing it in a external enclosure.

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Last night I tried to restart my computer and when I came back it was in a loop with Windows 10 automatic repair. It said it could not be fixed and gives me a ?inaccessible boot device? reference code.

I tried a few things before I got myself in too deep since I know just barely enough to get me in trouble.

After a few google searches I have tried the following (not necessarily in order)

1. Disable early launch anti-malware protection
2. I have tried to run SrtTrail.txt from command prompt but it says ?system cannot find path specified?
3. Did windows system restore to a point yesterday afternoon (only one available) but the issue still remained
4. Ran ckdsk and it said no bad sectors were found

I have a HP pavilion p7-1254 upgraded with windows 10
Sent from my iPhone using Tapatalk

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To view the msinfo32 and the last available events log, please click here:

(abbridged)This is an Acer box with Windows 8.1 Home Edition, 8gb ram. Antivirus was AVG but has been removed. It belongs to a friend who couldn't upgrade to Windows 10. She took it to a local shop and they couldn't either. I said I would try. She wants the upgrade so she won't lose programs. Ok. Essentially I have run some troubleshooters, chkdsk, and tried repair from the recovery disk. Nothing. I try reinstalling Windows 10 again. It was very slow loading and froze at 99% (frustration). I took the msinfo and event log at that time. Everything was still working at that time so I went into command line and did sfc /scannow. Nope. But, now it won't boot. Caught in the dreaded Automatic Repair Loop. I cannot enter safe mode. I can access media on usb but not disk. (I have set bios to boot 1st from disk but not working). I ran a chkdsk. It found no errors but could not post to a log.

I notice a lot of people on here don't get answers to this particular problem, and I understand why. I think this is even a mystery to Microsoft. However, here are some strategies for others to try if they can't find an answer:

for some people, tap f8 while booting. Did nothing... Read more

A:Windows 8.1 Automatic Repair Loop

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Good Afternoon and Happy New Year, hoping this is the right board lol, the issue I'm having is concerning my sister's Windows 10 cpu. It will not load Windows, but instead keep coming to the screen indicating preparing automatic repair where I then go to the repair/boot options screen. No matter what I do, I will continue to come back to this module. I've tried to restart in safe mode(fail), system restore and to even reset the cpu to no success. In thinking that it may be a virus, I tried boot recovery rescue programs from Norton and Bitdefender. Both scans yielded items that were low risk which were cleared. So with that not working, I am now here. Per your prep instructions here are logs from FRST.... Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.01.2018Ran by SYSTEM on MININT-TF49PLP (05-01-2018 15:16:57)Running from l:\Platform: Windows 10 Home Version 1607 14393.1715 (X64) Language: English (United States)Internet Explorer Version 11Boot Mode: RecoveryDefault: ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ===========================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [AdobeAAMUpdater-1.0... Read more

A:Windows 10 CPU on automatic repair loop

Greetings RashaadT83 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter proble... Read more

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Hello, last night, I was using my computer fine, playing a few League of Legends games before I turned off my PC and went to bed. This morning, I tried to turn on my computer and lo and behold, I encountered Windows 8.1 trying to "automatically repair" and it wouldn't boot me to the desktop. I have tried most of the options on the options menu that pops up after automatic repair "fails" and they don't work. I can't restore to a previous restoration point and I cannot boot into safe mode as well.

From what I have gathered online, one option that I didn't try was to use a Windows 8.1 installation disc to try to fix this problem. Unfortunately, on my laptop, the OS that was installed was Windows 7 and through some (ahem, illegal means), I upgraded to Windows 8.1. Therefore, this means I do not have any Windows 8.1 installation discs. Is there anyway I can fix this without a disc? This is really frustrating as my laptop is not functioning on me one week before I start classes again.

Any kind of response of help is greatly appreciated.

EDIT: I'm not particularly computer savvy and a lot of terms I ran into online such as booting, BIOS is unfamiliar to me so explaining this process in layman terms as much as possible would be great.

A:Windows 8.1 Automatic Repair Loop

We can't help you to use cracked software. It isn't considered morally right in the host nation of this site.

You must have a win7 license, so install win7 instead. It is much better anyway.

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Well Hello! First things first, sorry if this is in the wrong section of the forums.

But late last night I went to bed, and about 2 ish hours ago I woke up to find my Laptop in an reboot loop.

I would like to specify that unlike other instances, my computer only seems to show the Windows 10 Logo, the text "Preparing automatic repair" and then it reboots. Repeat.

I don't know what caused it, and I don't own a repair disk, nor do I have the money to buy something like EasyRE.

Any help at all would be appreciated.

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Alright, I'm so frustrated right now so I'll try to not let this turn into a rant :D.
Yesterday I was trying to install Visual Studio so I can brush up on my C++. But, the installation failed . So, I tried to open Control Panel so that I could uninstall it and start over; but the search bar in the home menu wouldn't open up. The computer started to get bogged down and all of the program tiles on the home screen had these little X's at the bottom right. So, I decided to restart my computer to let it refresh.
But, the computer went through the "Repairing your PC" and then "Automatic Repair" and so on (I can't remember the exact phrases). Then, it gets to the "Choose an Option" page. Pressing "Continue" does the loop again. "Use a Device" is easier said than done. I don't have a disc drive. And, unfortunately to use a USB, apparently I would need a Windows Key, which I can't get because it was pre-installed. Pressing "Troubleshoot" brings me to the next page. 
Here is where it gets really frustrating! I figured I'll just "Refresh My PC", however, pressing that brings me to a page that says "You need to sign in as an administrator to continue, but there aren't any administrator accounts on the PC". I only have one account on this computer, which is mine. I always thought that it had Administrator Privileges but maybe not? 
So, I figured, maybe there is a way to activate Admin through Command Prompt, apparently there is. BUT, I get the same "N... Read more

A:Windows 8.1 Automatic Repair Loop

There is a hidden admin. account created when Windows is installed.  Have you tried to create an admin. account?
Press the Windows key  and the X key, in the menu that opens select Command Prompt.
When the command prompt is open copy and paste the command below, then press Enter.
sfc /scannow
When the scan is complete reopen the command prompt, copy and paste the command below, then press Enter.
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
This will place a new icon on the desktop titled sfcdetails.  Click/tap on this to open the log, copy and paste it in your topic.

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My friend's laptop is unfortunately stuck in the automatic repair loop. We've tried using command prompt lines bootrec and chkdsk on C drive, but so far no luck. 
It displays a message saying it couldn't repair the system and mentions this path: C:\windows\System32\Logfiles\Srt\SrtTrail.txt
His laptop has an SSD, an considering the chkdsk command did not find any bad files in the C drive, maybe there could be an issue with the SSD?
Currently, he doesn't have any back-up of his files or a recovery drive, so that's why I'm hoping to find an alternative way to make the laptop bootable again.
Edit: We figured out System32 was installed on drive X, but when trying to run checkdisk, it gives a message saying: 'Windows cannot run disk check on this volume because it is write protected' or something similar. Any way to get around this?
Hopefully someone can help!

A:Windows 8.1 automatic repair loop with SSD

chkdsk /f

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Stuck in automatic repair loop, did a test everything was fine. Computer keeps turning on and off again.

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I have had this loop for 4-5 hours now, and I have not found any fix for it. I am using build 10240. I have tried reverting back to windows 7, and that failed. Tried start-up repair, that failed. Tried system restore and image recovery, those failed too. Even resetting my pc has failed. I have tried cmd commands, and those also failed. I have upgraded to windows 10 via online from Windows 7, and I do not have a disk or another computer to work with. Nothing has even caused this issue. I just booted my pc like any other day and I was sent into this loop. I have a Gigabyte USB 3.0 powered motherboard.

A:Windows 10 preparing automatic repair loop

Welcome to Ten Forums. If you still have the Win 7 product key and aren't worried about losing your data here is a link to create Win 7 install media on the sister site Seven Forums. http://www.sevenforums.com/tutorials...sc-create.html . Then just do a clean install, but then you totally start over with nothing leftover. The other choice is to create Win 10 media and try to repair your installation from there. You might have a better chance at repairing it using bootable media. Here is a link from the tutorial section Windows 10 ISO Download . Here is a link for a repair install / inplace upgrade. Repair Install Windows 10 with an In-place Upgrade . This might not work for you, but maybe you can get back to a stable situation.

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Hi everybody, how are you?
I am looking at my sibling's Dell Inspiron 3521 laptop running Windows 8 and now 8.1.
I went to uninstall Norton Internet Security 2014 through Revo free.  After I restarted the laptop, it keep going to the "automatic repair" screen then to the repairs failed.  I could not get in Safe Mode (when I tried, it went back to the "automatic repair" screen), but the only way I got into Windows 8.1 is to press option #8 - "Disable early launch anti-malware protection".
During one of the failed boots, I was told that the log file can be found under Windows\System32\logfiles\rt\srttrail.txt.
Once I opened the above log file, I scrolled to find only one issue - C:\Windows\system32\drivers\NISx64\1501000.012\SymELAM.sys is corrupted.
I downloaded Norton Removal Tool, completed successfully, and dafter a restart, laptop seems back to normal - I even can boot into Safe Mode.
My question - can I have an expert eye look over some logs to check if I have any virus/malware/etc still hiding in the system?
Newest Kaspersky Internet Security 2014 & Malwarebytes scanned without finding any problems.

A:Windows 8.1 Norton & automatic repair loop

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Hi Everyone -
Needing your help with my situation. I have been dealing the issue on my laptop, it has been running Windows 10 for 4 months until the other day my pc won't boot and I have received the error: Preparing automatic repair (In a loop) and goes black screen after. After trying some fixes like checking if it's a hardware failure or issue. The error turns into: Preparing automatic repair and goes on a recovery error.
Please help to fix my laptop.
Would appreciate your assistance!

A:Windows 10 Preparing Automatic Repair Loop

Please post the system model that you are having this issue on. You can click the link below for information on possibly resolving this issue.

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First off, I'd like to note that refresh/reset is not an option unless someone knows how to fully backup everything (programs, app settings, filesystem, etc.)

My system specs:
Intel i7 4770
AMD Radeon HD 7770
MSI H81M mono

Possibly after a video card driver update, I restarted my computer only to get a "loading automatic repair" loop then it tells me that it wasn't able to repair automatically, etc. and just gives me options to get into a command prompt, reset or refresh and a couple other options.

Steps I've tried to fix:
1. Flashed updated BIOS
2. Tried safe mode, boot logging, low res mode, etc.
3. Took it down to a couple local repair shops that ran a chkdsk (fixed some files but didn't work) and tried to run the auto repair from a Windows 8.1 install disk. Came to the conclusion that I need to reinstall and that there's no way to update programs

Please help lol. If you need any additional information or logs, feel free to ask and direct me on how to get it, thanks!

A:Windows 8.1 stuck in automatic repair loop

Look here
How to Fix the Automatic Repair Loop in Windows 8.1 - Microsoft Community

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I seem to be having some problems with my Windows 8 installation and was wondering if anyone might be able to help? A couple of days ago, I cut the power to the base station suddenly (by accident), so Windows didn't shut down properly. My monitor was off at the time, so I don't know what state the system was in. After powering back on, the OS doesn't boot up and I'm getting this 'automatic repair message' with a black screen, then getting kicked into the blue builtin diagnostics tool.

I tried to refresh the system from there and that failed. I then ran the hardware diagnostics in the BIOS and it looks like the hardware is all ok, so I'm assuming this is a Windows issue. I hunted around a bit on several forums and it sounds like a few people have had similar issues; however, i wasn't having much luck with the Windows diagnostics, so I created a bootable USB with Ubuntu and I've managed to boot up using that ok (thinking that might at least give me access to the hard disk).

The machine is a Dell Inspiron 660 desktop with Windows 8, which I bought just over a year ago. It has an Intel Core i5 processor and about 8GB RAM. I confess that I didn't get round to creating a recovery disk or make any system backups (I know, my bad ...). I know there is an option in the Windows diagnostics to reset the system back to 'factory settings'; however, I haven't tried that yet as I'm still hopeful of being able to recover my files.

However, after booting up into Ubuntu, the Wind... Read more

A:Windows 8 Automatic Repair Loop Issue

Hi Time4Tea, Welcome to 8 forums.

Insert the Windows 8 installation DVD in the DVD ROM and restart your computer.

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the lower left corner.
d) Select Troubleshoot from Choose an option screen.
e) Click Advanced options in Troubleshoot screen.
f) Click Automatic Repair from Advanced Options screen.
g) Next, choose the operating system by clicking on its button.
h) Windows 8 will then looks for problems on hard drive(s) and verify that all required files are intact.
Please move to the next method if the issue is unresolved.

Method 2: Perform System Restore from Advanced Options screen.

System Restore allows you to restore your computer to a previous state quickly and easily without losing any of your files or personal settings. Sometimes when you install programs or drivers, they may affect some of the system settings and prevent other programs from working correctly. You can use System Restore to revert these settings back to their previous state

Follow the steps:

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the ... Read more

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Hello ,
Ok , so this is my first post in the form
I have HP Pavilion g6 2321ee with windows 8 Singal language (original camed with the laptop )
It all starte with windows update error 800703f1
& SFC /scannow error : Windows Resource Protection could not perform the requested operetion .
I tried command : dism.exe /online /cleanup-image /restorehealth
and came with error 1009 / the configuration registry database is corrupted .
Then is was Stupid when by mistake i opened old registry Backup named : Backup.reg with over 500MB .
and now everytime i restart windows i get message : Preparing Automatic repair and then it coudn't repair your computer .
the only way i can continue to windows 8 is to go to troublshoot > Advanced Option > StartUp option > restart > Disable Anti-malware delyad startup and it continue normally to windows .
My question is how to get back at least the normal rstart with getting into automatic repair loop ?
Note : i have tried to restore to factory settings but it always request recovery disk which i dont have because Windows 8 already comed with the laptop .
Sorry for the bad post because i am in hurry .

A:Help With windows automatic repair loop and registry , etc

Try to restore via the recovery partition in the computer. Continuously tapping the F11 key at boot to get into recovery manager to restore to factory conditions. You can also order the recovery disks from HP Customer Care in your country if still available:
Contact HP | HP? Official Site

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