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Windows 8.1 install from USB with multiple swm files license terms error

Q: Windows 8.1 install from USB with multiple swm files license terms error

Deploying a Windows 8.1 Enterprise image on Dell Venue 11 (5130 atom version)
Created an UEFI FAT32 USB drive (http://rufus.akeo.ie/?locale=en_US)
I replaced sources\install.wim with a customized Windows 8.1 image.
The customized image is 4,6GB large so i had to split it into 2 .swm files because of the FAT32 4GB limitation.
Setup is starting and when i want to install, the following error occured and i have to cancel the installation.
"Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation"
is there a file which points to the license terms that i can modify or something like that??

Preferred Solution: Windows 8.1 install from USB with multiple swm files license terms error

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A: Windows 8.1 install from USB with multiple swm files license terms error

Hi MartinOtter,
Windows 8 and 8.1 Setup does not support split .wim files, so this might have been the original problem. The TechNet article "Split a Windows Image (.swm) File to Span Across Multiple DVDs"
has this note:
In Windows 8.1 and Windows 8, Windows Setup does not support installing a split .wim file.
And later it states:

You can apply the file to your destination computers only by using the /Apply-Image option in the DISM tool.

If you are still having issues with this deployment while using a .wim that isn't split, can you
check the log files?

Hope this helps,
Windows Outreach Team - IT Pro
The Springboard Series on TechNet

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I just bought an SSD to soup up my Dell Precision M4400 laptop. The laptop came with W7x64pro, so it should work, but I have the strangest problem I've ever encountered, and I've searched high and low but cannot find anything about this particular install problem. Basically, I cannot click to accept the license terms and so I cannot get past that page.

I can get it to boot from the W7x64pro install DVD. Using the mouse I can setup language prefs, and I can click "Install now". So steps 1-4 here Clean Install Windows 7 are no problem. I get stuck in step 5.

The problem comes on the license term page, where I can move the mouse around, but it won't take any clicks. I cannot scroll the license terms, and I cannot click to check the "I accept the license terms" check-box. The first time I click the check-box, its focus goes way, but that is all that happens. I also cannot do Alt-a to accept the license terms. I'm totally stuck here!

I have tried several times with different language settings, including the default English (US), but to no avail. I get stuck on the license term.

I have installed W7x64pro from this DVD on another computer with no problem. I also have the same problem on the laptop when trying to install W7x86pro from another DVD, so the DVD is not the problem.

I also tried different mice, but with the same result. So the mouse is not the problem.

Any ideas anyone?

A:Clean install, but cannot get past accept license terms page...

It almost has to be the installer. Download the latest from the link in this tutorial and burn to DVD using the tool given, then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

Unplug all other HD's and peripherals. Use the touchpad, then try a wired mouse - PS2 if port is available.

If that fails, reset your BIOS to defaults. Set SATA controller to AHCI.

If that fails, try writing the latest ISO to flash stick using Download tool given.

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I'm trying to install Windows 8.1 via Parallels on my Macbook Pro.
I create a new VM and use the .ISO file and get the error: "Windows cannot find the microsoft software license terms. Make sure the installation sources are valid and restart the installation."
I found this question was answered here: http://social.technet.microsoft.com/Forums/windows/en-US/b1021d66-9774-4b5b-b50b-ad860c5ecc89/windows-8-enterprise-rtm-installation-error?forum=w8itproinstall
However, following the steps of the solution did not work for me. I created a blank VM and chose Windows 8.1. After this, it asks me to insert the installation disc. I cannot figure out how to use the .ISO as the source at this point. I tried copying and
pasting the path to the file and dragging the file to the VM, but no luck.
If there is a way I can install this without this error message or by somehow getting the path to the .ISO that'd be perfect.

A:"Windows cannot find the microsoft software license terms" Windows 8.1 Installation Error - Parallels

According to your description, I would like to confirm if you have unchecked the Express installation box.
Be sure to uncheck 'Express Installation' when installing, otherwise Windows setup will fail with an error "cannot find license terms" and get stuck in a reboot cycle.
I suggest you refer to the following link to use Parallels Desktop to install Windows 8.1.
Using Parallels Desktop to install Windows and the dev tools on your Mac:
Regards,Kelvin hsu
TechNet Community Support

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You can put your tinfoil hats away now.Two weeks ahead of the global launch of Windows 10, Microsoft has finalized the terms of its license agreements for the new operating system. I've had several days to study the documents in detail, and I can report that there are no surprises, no gotchas, and no hidden subscription traps waiting to be sprung in two or three or four years.Sorry to disappoint you, conspiracy theorists.Microsoft has consistently said that its new "Windows as a service" model doesn't change the basic licensing terms for Windows. Based on these documents, that's still true.Microsoft releases new license terms for Windows 10: Biggest surprise? No gotchas

A:"Microsoft releases new license terms for Windows 10 ...", via ZDNet

Been trying to tell y'all over & over... in spite of all the (fiction) novels being written.

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Hey friends,
I am trying to install Windows 8, but during Installation my PC (Dual Core 1.65 Ghz with 1GB + 512 MB RAM)showing an error like " Windows can not find the Microsoft Software License terms. Make Sure the installation sources are valid and restart the installations". I had tried for each & every versions available on the Disk. But all in vain. Please help me to resolve this issue ............. Please Help.
Deepak Sharma

A:Windows can not find the Microsoft Software License terms

Are you installing it in vmware?
if yes, read here:


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I had planned on upgrading one laptop to Win8 using the time-limited $40 offer, but now I'm instead selling that laptop.

Are there any time limits to when the $40 upgrade has to be installed? For if not, I would buy it now anyway and install it a bit later on another machine.


A:License terms of $40 upgrade offer

No, the limitations are on the pricing (sales) of the upgrade. It's an upgrade license, and if it took you a year to use it, it'd still work as it was a legitimately purchased upgrade license.

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So I updated my laptop to 10.0.10586 N/A Build 10586

now the Microsoft software license terms shows
Your use of this software is subject to the terms and conditions of the license agreement by which you acquired this software. If you are a volume license customer, use of this software is subject to your volume license agreement. You may not use this software if you have not validly acquired a license for the software from Microsoft or its licensed distributors.EULAID:T1C_2R_1_ED_PS_V_en-us
While my pc shows the full normal one, same version.

its activated.
fixed it with the win 10 pro 1511 iso as a upgrade, took hours of trying things. but to be honest here. it seems the 1511 update wasn't right as the full 1511 iso, so i just ran the 1511 over it as a update, and resolved it.

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How do "I accept the license terms" with a keyboard stroke 'cause usually you normally have to click it with a mouse to tick it but I only have a keyboard (no mouse) and I need to install windows 7

A:How to accept license terms with Keyboard shortcut

Quote: Originally Posted by vidya

How do "I accept the license terms" with a keyboard stroke 'cause usually you have to click it to tick it but I only have a usb keyboard and I need to install windows 7

I also have a USB keyboard and installed Win 7 with no problem. Could you tell me what problem you are having.

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I have an HP desktop that was giving me errors. Telling me Windows files were missing. So i figured I would reinstall Windows XP

During the install process, when Setup is copying files, I get errors that certain files can't be copied, ie SP2.cab, and other inf and dll files. So the Install eventually crashes and gives me a blue screen. I have tried Windows XP Pro, the HP recovery CD's, and Windows 2000, but none will install, and certain files are missing.

I have tried to install a new motherboard, different hard drive, and different cd drive, but still the same thing. No OS will install.

The only thing i might try is new cables to hard drive and cd drive. I don't want to buy a new AMD processor too, but I might

Any suggestions are appreciated. Thanks

A:can't install windows, missing files during install, multiple tries

Hi there....

may be an idea to clean the cd/dvd rom lens and also make sure the data sides of the discs are completely clean and scratch-free. If need be buy some special cleaning solution and a lint free cloth to clean them.

As you have already tried a different hard disk drive, it's unlikely that both disks are damaged but it's still a possibility. Download the hard drive manafacturer's diagnostic software and then make a bootable cd/floppy out of it then use it to check the integrity of the drives. It may take a little while to complete if the drives have large capacities but it may be helpful in working out whats causing the problems.

The IDE cables are a possible cause too...do they have any signs of damage at all?

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Hi everyone,

So I just read that one can only use 1 license of windows 7 x64 per computer. I can't have 2 partitions with Windows 7. Is this correct?

I wanted to run a stripped down version of Windows 7 for my music setup. There is an excessive amount of useless crap I won't need to be draining my laptop while playing. Then have my regular windows 7 for my applications. My machine came with windows 10 home. I have 1 license for Windows 7 x64. I have not installed it yet since now I am not sure I can have 2 partitions running with the same license.

Also from what I recalled isn't windows 7 activation suppose to be within 30 days? Mine is now saying 2 days before automatic activation (It hasn't been 30).

A:Windows 7 x64 SP1 on Multiple Partitions - License Question

Quote: Originally Posted by cloves

Hi everyone,

So I just read that one can only use 1 license of windows 7 x64 per computer. I can't have 2 partitions with Windows 7. Is this correct?

that is correct you will need two licenses one for each install. as far as I know

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This is what is happening. A friend gave me his DELL Inspririon 531 2007 Desktop. It has a pirated copy of 7 ultimate x64 (which I am not sure if this supports 64 bit). Prior to looking into how old the machine was, I was able to install 8.1 64 bit. But it wouldn't allow me to install any drivers from the DELL site. Said that the machine wasn't compatible. So, I tried with Windows 7 32 bit and I am getting this error. I have deleted all partitions, but now, I do not have that option when I choose Custom-advanced. There is no Delete option.

A few times I got the error at 5% other times at over 60%. What can I do to get this to install? It is a legit DVD of windows. Why would it have allowed 8.1 to successfully install now it is doing this? What files are missing? I have tried both deleting the partitions and not deleting. Same result.

A:Clean install error Windows cannot install required files.

Install the correct version of windows that`s on the COA, either buy a new installer from Newegg or call Dell for Recovery CD`s.

The dvd you are trying to use is corrupted and no good.

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I have been trying to do a clean install of windows 7 and I am now getting this message. I have probably done a clean install using the exact same disk 5 times before. I've tried formatting the hard drive and re partitioning. This is a custom build.

The thing that is interesting to me is that I then tried to do a clean install using a vista disk that I have, and I get a similar message.

However I am able to install Xp pro just fine. I've also tried switching out memory as well.

Any suggestions would be appreciated.

A couple threads mention adjusting RAID settings in the BIOS but I see nothing regarding RAID in my bios.

A:Windows 7 Install - Cannot install required files... Error message

Try Cleaning the HD Drive, using Step one in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation

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Mcafee recently told me it had stopped a trojan, but it couldn't delete it until a restart. I clicked "ok" and then another trojan popped up as being stopped. Then another. I wish I wrote down the names, but I didn't and now I can't find them in any kind of Mcafee log. What I do have, however, are 2 files that seem suspicious.I went to Add/Remove New Programs and found a program called "Antiviirus.exe". I didn't know what it was so I tried to uninstall it but couldn't. I did a search and found it in my (C:\Program Files) directory. I went to Program Files, but Windows Explorer immediately encountered a problem and shut down. It only shuts down in this one particular directory. Another suspicious file there is "Instaler.exe." ------------------------------------Antiviirus.exeinstaler.exeI did a quick search for these files and found that they are sometimes variants of:Trojan.DropperTrojan.GorhaxTrojan-Downloader.Win32.Agent.keu-------------------------------------I went into the command prompt and deleted both, but the problem still exists - even after several restarts and system scans. Since I still can't open the Program Files folder, I wonder what is still infecting my computer and what it is doing in the background. I have run Spybot, AdAware, A-squared and they all show up with nothing more than few tracking cookies. I tried running Panda online but I can't because I have Vista. I also tried running Housecall but it didn't ... Read more

A:Multiple Trojans / Windows Explorer Error In Program Files Directory

And now there's a new development... Sometimes when I try to run certain programs they don't start. They act like they do (and they even show up in my processes) but they never actually open on the desktop. And my computer isn't freezing or slowing down - these files just don't open.I tried AIM, Firefox, and Google Talk Installer. None of which opened.After a restart, I got Firefox to work but still not Google Talk Installer. I didn't try AIM again, I deleted it before the restart.Even in safemode, I can't get McAfee to open. (It does in normal mode, though)------------------------------------------And my processes now show a new file that wasn't there before. It's a known TROJAN called:Wininit.exe------------------------------------------NEW HIJACKTHIS LOG Please helpLogfile of Trend Micro HijackThis v2.0.2Scan saved at 12:23:10 AM, on 3/22/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16609)Boot mode: NormalRunning processes:C:\Windows\System32\smss.exeC:\Windows\system32\csrss.exeC:\Windows\system32\wininit.exeC:\Windows\system32\csrss.exeC:\Windows\system32\services.exeC:\Windows\system32\lsass.exeC:\Windows\system32\lsm.exeC:\Windows\system32\winlogon.exeC:\Windows\system32\svchost.exeC:\Windows\system32\svchost.exeC:\Windows\System32\svchost.exeC:\Windows&#... Read more

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Our company buy almost 6 months ago the Microsoft Action Pack that includes Visual Studio 2013 with online login to Access the program.  A few days ago I started having this error message and I cannot access the application anymore. 
Any advice on how to fix this?  I already contacted the MSDN support and they ask me to create a topic in this forum for help.  Or they will have to ask me for small fee($$$) to resolve their problem.

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I have had trouble playing downloaded movies from the web. They all seem to have items such as tmd, ftf, or ts somewhere in the file name. First, what do these items represent? Second, would they affect my ability to play these movies. I am running windows 95 with a version 6. something media player.


A:in terms of files, what does tmd, ftf, and ts mean?

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So, the title almost speaks for itself, however i will try to explain everything in a detailed way.
I currently have a Windows 8 (upgraded for free to Win 8.1) OEM License Key.
The License key isn't in any kind of sticker, and the OS was already built in.
I don't know if the license is binded to the motherboard as usual happens for OEM licenses or if it is binded to the HDD (someone said me that this could be possible aswell). I don't really know much about this, but maybe these informations may be usefull to determine if it is binded to the HDD or not: except for the main partition and the recovery image partition, my HDD currently has: 1) Windows RE tools partition; 2) SYSTEM partition; 3) "*" 128 MB partition (reserved) 4) 450 MB partition (recovery)
However, the problem is that i bought a new ssd (i can use it both as external or internal disk since i have an external box to adapt it to USB).
I would like to perform a clean install of Windows on this new disk, i have thought also about cloning my current HDD but at the moment i received an error, a sector of my HDD may be compromised since Todo EaseUS isn't able to read and clone it. This convinced me to just turn to the clean installation.
So, how can i do?
I know i have a lot of options that may be usefull, but i don't know exactly how they work since this is the first time i do a clean install of windows with an OEM license: i could use the mediacreation tool, i can create a recovery unit, i... Read more

A:Windows Clean Install - OEM License

I would not install Windows to the SSD as an external disk. All OEM computers with Windows 8 and 8.1 have the key embedded in firmware. You can access the key with Produkey or FirmwareTablesView under the MSDM table. The key you want is the one you see in the MSDM table unless for some reason the OS was updated to a Pro version. Produkey and FirmwareTablesView should give you the same key.

I believe during the install its possible to not input the key, just click next. When connected to the internet Microsoft pulls the key from firmware and automatically activates. But, write down the key you pull using Produkey as a precaution.
You can download the Media Creator here. It would be a good idea to download your network adapter drivers and any other drivers you need from your OEM support site ahead of time onto a flash drive as the install disk you create will not have all your drivers. 
I am not sure what you mean by Recovery Unit. Are you talking about the Recovery Partition on the HDD? 

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Over the weekend I managed to get my hands on a computer on the cheap, but the OS was wrecked. So I decided to wipe and install a new OS. I work at a big box retailer and managed to get an NFR license (It's legit. An Employee promo of sorts. NFR meaning not for resale.) from the management. My question is, can I use this license on an empty hard drive? According to MS's website, this needs to be done inside an existing install, but I've seen all the tutorials out there including the ones on here for either refreshing or editing some registry keys to do a clean install and activate Windows Upgrade version. Will it work like this with this license?

I'm still at work, just wondering about this before getting home to try it.

Side note: the NFR is only a little cardboard license packet, I had to burn an ISO of Windows 8 Pro from a repository of system disks we keep.

A:Possible to do a clean install with Windows 8 NFR license?

According to a response on the Microsoft forums from an MVP, yes you can.

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I have a computer tower with an OEM / OEI Windows 8 Pro license stuck to the side.  However, this license specifically says it is 64-bit.  I have since taken advantage of the free upgrade to Windows 10 Pro.  Am I legally allowed to install
a 32-bit copy of Windows 10 Pro on the same machine under the existing 64-bit license?  (To be clear, the 32-bit copy would be the ONLY OS on the machine.  I am not asking if I can run a 64-bit and 32-bit copy simultaneously).
Specifically the licenses is listed as "Get Genuine" and may be a LATAM (Latin America) exclusive.
I have actually already installed Windows 10 Pro 32-bit using the key on the sticker, and it activated just fine.  However, I want to make sure all my machines are compliant.

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Hi guys I installed Windows 7 Professional 64 bit on my home computer with a clean install from Vista Home 64 bit which I was using. Unfortunately the license key I got was already in use which means I only have 27 days until it expires. I was wondering since I do not have a valid Windows 7 install on my computer, can I buy another upgrade version and do another clean install of it or does it look for the licence key of the previous version in the install process? I also do not have my Vista disk either so I cant revert back.

Any help would be welcome as I do not want to buy a full non upgrade version of Windows 7 but will if I have to.

A:Windows 7 License Key and custom Install

No need to reinstall, Just get a valid key and use it. The CDs are all the same. If you have it installed, all you need is a valid key to begin enjoying.
EDIT: Dwarfs statement about the editions not being interchangeable is correct. I just assumed that fact in my post. We all know what happens when we assume.

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How to install Windows 10 on a Dell OptiPlex 3040 MT coming with Windows 7 Pro x64 installed (and which includes a Windows 10 Pro license)?
The system comes with a DVD labeled Windows 10 Pro x64 reading "use to reinstall the operating system on a system with OS installed"

A:(Redirected) Dell OptiPlex 3040 MT Windows 7 Pro (include Windows 10 Pro license) - How to install Windows 10?

Best to post this in the Windows 10 forum here:http://en.community.dell.com/support-forums/software-os/f/4997Bev.

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I cannot install OEM versions of Windows 7 Professional 64 bit
from a Windows 7 x64 DVD with COA and valid license keys

I'm hoping someone has seen this before and
found out why the following is happened.

I purchased a new OEM Windows 7 x64 DVD from a
well known retailer for a new computer build with all new components.
When I tried to install with the Windows DVD to a new empty intel 240 gb SSD
the install failed and I was presented the following error.

?Windows encountered a problem communicating with a device connected to your computer. This error can be caused by unplugging a removable

storage device such as an external USB drive while the device is in use.
Make sure any removable storage is properly connected and then restart your computer.?

I/O Error 0xc00000e9
In this case, the above error message "seems" similar in nature
to someone telling me there is an open window in a room that has
no windows. Here's why I say that.

On an older machine, I could not re install OEM Windows 7 x64 using
the install DVD specifially for the older computer
same error happens.
However, I was able to install and activate Windows 7 x64 on the
new build and was able to re install Windows 7 x64 on the older machine
using a Windows Pro 64 bit ISO image that I download from
a web site given to me by a Microsoft tech representative.
Official Windows 7 SP1 ISO Image Downloads
I created a bootable 4 gb flash drive according to instructions and that worked without
... Read more

A:Windows 7 x64 will NOTY install from a legal DVD with a COA License Ke

Corrupted dvd , get your money back, unless you are using the key.

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I have been using Windows Deployment services for sometime now so the environment is not new to me. For some reason every new WIM that I build now, when I try to apply it using WDS I get this error.

My Capture Process
Install A Clean Version of WindowsConfigure system how I want itsysprep into audit mode to remove user account that I built during setupsysprep OOBE and shutdownRun Imagex.exe /capture c: c:\imagename.wim "My Image Name" /compress fast /verify
I get the capture with no errors and upload to my WDS.
This error used to never be a problem but I am getting it all the time now.
Any idea how to fix? Sorry if this isn't the right place, I was told to come here over at SevenForums....

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I do a clean install. Delete all the partitions, make a new one, format.Then "Copying files" takes approx 1 second. Then it does to "Expand" and gives me the error.Exact message:"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

A:Error at "Expanding Files": Windows cannot install required files. 0x80070570

I resolved the problem I had. It appeared to be a memory chip. I do not know whether it is a bad chip or just a compatibility issue.I had 2.5GB of RAM: 1GB 800Mhz and the rest 512MB 688Mhz. I took out the 1GB and the install went through fine. Windows 7 is running just fine with 1.5GB of RAM on a 2.8Ghz Pentium D.

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I bought a new SSD and want to do a clean install on it, however am having problems during the install process and receive the following message:

Windows 8 cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007025d
The install images was downloaded from the Microsoft website and I have tried using a USB thumb drive and DVD install disc and both receive the same error. I have used the DVD disc when I originally installed Windows 8 Pro on the same desktop but on an IDE harddrive and believe the disc should still work (i.e. no scratches on it).

Here's how I prepared to install:

1. Unplugged all harddrives except for brand new SSD (Crucial M4 128 GB SSD)
2. Changed bios settings to AHCI (before was on IDE) (using Asus P5k-V motherboard)

I'm not sure what's going on if the harddrive is corrupt, the bios settings need to be tweaked, the drive is incompatible with my motherboard or something else.

Any help would be much appreciated as I don't want to go back to using the IDE drive to boot windows but rather use the new SSD.


A:windows 8 cannot install required files error 0x8007025d

I also tried plugging the SSD into another SATA port. When I tried installing Windows 7 on the same SSD, I got a similar error as well during the install, which spits out the error around the 10% progress mark

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hi guys got an acer and a toshiba laptop that will not install windows 8.1 standard:

trying to clean install windows 8 standard
both come up with
windows 8 cannot install required files error 0x8007025d

things i have done/tried:
tested hard drives with seatools,both passed
i have reset bios settings
burned off another win 8 dvd
used a usb stick
tried different memory

can i assume the motherboards are faulty? or is there anything else you suggest i can try?

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Hi folks,
I am working with a company (that I have actually worked with for over 10 years on a consulting basis) and we are auditing our Microsoft Windows Server and server product licenses and preparing to upgrade Windows Server products.  We have ran into a snag, where the former System Administrator left the company a few years ago, however it was understood that the information regarding the VLSC was transferred to another partner in the company.  A new Systems Administrator has taken over, and we have determined that we do not have this information, including a Microsoft account username and password to access the VLSC and our Windows Server 2008R2 product keys, license agreements, SKUs, and downloads.  Unfortunately, the situation became took a turn for the worse about three months ago when the partner that had this information passed away.  No one at the company has access to this login information.  I currently administer most of their licensing, and have access to their much of their licensing information, download, product keys, etc., but I am clearly missing some very important ones.  I called Microsoft and they were of no assistance.  Since I am an administrator on the network, I can create a mailbox that the VLSC was probably originally registered under, however the VLSC says that Microsoft account is not even valid, not even prompting for the password.
I have a mailbox on their Exchange Server for their domain to prove I am ass... Read more

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windows cannot install required files. The file may be corrupt or missing. Make sure all files for installation are available, and restart the installation. Error code: 0x80070570. This happens when im trying to do a clean install on a blank ssd - Samsung using windows 8 or windows 7 ultimate. My computer is an Avatar Pitbull gaming computer and you can find the specs here :

Newegg.com - Avatar AMD FX-Series 16GB DDR3 2TB HDD+120GB SSD HDD Capacity Desktop PC Windows 8 64-Bit Gaming PitBull

A:Windows cannot install required files. Error code: 0x80070570

Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. (If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install.) Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here. Your installer is questionable so if it fails after one more attempt, try another ISO burned with tool in link, then try flash stick method.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. You are creating the partition here for the purpose of wiping the... Read more

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This machine is a very common model in my environment and I have done many fresh windows installations using the OEM license key without issue. however, on this particular machine, it reports it cannot activate because it cannot contact the KMS for activation.
Again, to clarify, this is the OEM product key that has been automatically pulled over from UEFI and NOT a MAK/KMS key.

I've run diagnostics as typically requested for this type of issue and can provide any additional information you might need. Any help you can offer would be greatly appreciated!!

The failure event:

Log Name:      Application
Source:        Microsoft-Windows-Security-SPP
Date:          11/2/2015 10:21:03 AM
Event ID:      8198
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Temp-PC
License Activation (slui.exe) failed with the following error code:
Command-line arguments:
Event Xml:
< Event xmlns="http://schemas.micr... Read more

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On our network we have a program that requires 2 and sometimes 3 installations of different sub parts in order to make a complete installation work for a user. The files are also listed in separate places. Is there a way to use VBScript to run these installations in concordance with one another? I can store the Script on the network and just run it from the user's computer.

Does anyone have any suggestions?

Thank you in advance!

A:Need: Script that runs multiple .exe install files...

Why don't you just use a batch files which points to the files one after the other?

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Well, I get this sort of error periodically when I select files from a directory....
with a single click or with the ctrl + click or shift + click.
It's kinda iritating cause I've have to close this message a dozen times each time it pops up.
Any solutions? Thanks in advance.

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I built my current PC in January of 2011. All was fine until sometime this year, I don't remember exactly when but I started getting the dreaded BSOD. I still have bookmarked links from that time, (one from here). My BSOD seem to happen more when I was playing Youtube, Vimeo or other Flash based video's, (but not exclusively then).

Like most people I searched and searched for a fix and eventually came across a piece of software called 'Slimdrivers'. I wouldn't normally install that kind of stuff but was at the point of no return so gave it a go. That found tons of updated drivers. My PC seemed to be better and the BSOD became less frequent.. but I still had the occasional one or two. I wasn't too concerned because I knew I was going to be getting a replacement SSD, (120GB at the time turned out to be too small for what I run).

I replaced my SSD yesterday with a Samsung 830 series 256GB SSD, reinstalling Windows at the same time. I thought this was going to be the end of my BSOD woes, but it's even worse! I've had probably 8 - 10 BSOD in the past 24hrs, (I only appear to have 5 DMP files though ???).

All motherboard Drivers have been installed from the original disc, I have the latest Driver for my Graphics card. I've disconnected my x2 storage drives (x1 internal 1TB sata, x1 external 1TB USB) and a DVD burner. The only hardware connected is a mouse, keyboard, Ethernet connection to my router, graphics card and obviously the aforementioned C: drive. I left the PC on overn... Read more

A:BSOD Fresh Win 7 install - Multiple dmp files attached

edit> I just had another BSOD while browsing this forum.. nothing else happening on my PC. Another dmp file attached, (Marcus01_b)

Apologies for double posting. I clicked the edit button and then proceeded to post in the quick reply box! Doh! (No option to delete post?)

edit2> Since my last post I've manually checked for Windows updates and installed SP1 plus a bunch of other stuff. (I had a BSOD after this). I then uninstalled .NET Framework 4.5 as another forum pointed me towards a BSOD viewer that needed .NET Framework to be installed first, which I now don't need since I found your brilliant one here. I've been prompted by Windows update to install the .NET Framework 4 Client Profile, (which I now know that's all I'll probably ever need). I've installed that and manually updated again another bunch of stuff; mainly for the .NET Framework client. Windows has no other updates for my PC at this time.

edit3> I've just reinstalled BF3, went to test it was ok and another BSOD. I'm getting close to self harm! :/

Latest dmp file attached (Marcus01_c)

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Hi, First time poster here. I am just recently having issues with my computer saying windows it not genuine. I found this forum through another thread of a person who had basically the exact same issues as I did here: Windows Genuine and Activation Issue

I too bought this PC originally from best buy or some place, and it came with no windows CD or anything. I went 2 years without formatting, finally I got sick of it and when I installed my new SSD I finally had to do it. The best advice I found was doing the same as OP, downloading the copy of windows from digital rivers and entering in my windows key(which I had lost as well but recovered using one of the software tools).

I installed windows about 4-5 weeks ago, I have rebooted many times since and only in the last day did it start giving me this same windows it not genuine error. Upon trying to validate my key it will error out, and I get the same

the software licensing service reported that the computer BIOS is missing a required license

How can I take this key from the side of my computer case and make windows genuine again? Someone in another post I found said something about a command "wmic bios get serialnumber" and thats the same exact number that comes up thats on the side of my case. Is this the right one, or should I be looking inside the case for ANOTHER key that fits the windows key length? The key off the side of my machine is only about 10 digits and I am un sure ... Read more

A:Windows not Genuine, Validating gives error 0xc004F063 Bios license

Sorry for posting in haste without taking the time to properly look over everything. I found ANOTHER sticker which had the proper key further back on my computer base that was listed as win7 home premium OA HP with a totally different windows key which I just entered via the system change product key and it authenticated as genuine. Big thank you to this community for the knowledge that was already right in front of my face!

For others having this issue, Hopefully your sticker is still intact and readable. If you are getting this same issue, Just find the sticker on your computer or laptop(apparently laptop fades WAY quicker if not covered up by something to make it more long lasting) and enter the OA key that looks exactly like windows key into the change product key option on System.

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Okay, let me start from the beginning. I restart my computer (running Windows XP) and login normally, but then I am surprised to see an error message saying
" A problem is preventing Windows from accurately checking the license for this computer. ERROR CODE :0x8004005"

This message appears every time I attempt to log on and I can't get past it.

I have no idea why this problem came up, I didn't do anything to my system before rebooting. That's the 1st problem.

Secondly, I am running a dual boot system. I have Windows 2000 and XP. I have my boot file setup to go directly to XP with the timeout set to ZERO so that I don't have to pick the OS each time I reboot. I want to know if there is anyway that I can change my boot file in order to point it to 2000 or anyway to get into 2000 period without being able to load the GUI. Keeping in mind that I can't get to any logon screen for XP or 2000. I'm thinking something through a command prompt/Recovery Console... anything like that. Thanks in advance for all the assistance.

A:Multiple questions... boot ini & XP license issues.

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Good Afternoon Everyone!Well I first started to think i was infected but after completing 5 scans with four different scanners i believe I am not. All followed from the BleepingComputer.com virus removal guide. Well I am now going through my Event Logs under Andministrative. They are saying that I recieve five error logs upon starting up. I am getting a constant *****The previous system shutdown at 12:03:33 AM on ‎8/‎13/‎2012 was unexpected......... Event 6008, Event LogNow I do not remember having ever downloaded AMD Overdrive for the next one*****The AODDriver4.01 service failed to start due to the following error: The system cannot find the path specified.......Event 7000, SCMI Did search for the specified file and it is indeed missing .******The following boot-start or system-start driver(s) failed to load: FileDisk........Event 7026, SCMI am not even sure how to replace service or registry files when they vanish****** Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xAC8112662AE6. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server...... Event 1001, DHCP-Client******The HP Network Devices Support service terminated with the following error: The specified module could not be found.....Event 7023, Service Control ManagerI am running Windows 7 64bit Home Premium With AMD PhenomII p6... Read more

A:Multiple Error Log files upon startup

I have already done an administrative command prompt SFC /scannow. It found nothing. I have also done a double ping in command prompt for my IP and so on. I found no errors that i could see. I have been trying to work on this for two days solid and i am just not coming up with and results. I have been looking for some help on this site as well and microsoft and my two CompTIA A+ and Strata books. Are there any other resources anyone can think of i haven't utilized?

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I have a Dell Inspiron 3000 desktop using Office 365. I have had to rely on the Microsoft's free Tech Support a number of times; upgrading to Windows 10, elements of office not working, etc. Several times, rather then fixing the issue at hand the Techs have created new user profiles. This leads to my current problem. Under the "Users" file their are 10 users listed: Bob, bobhu, Default.migrated, Default AppPool, Public, Robert, Temp, Test, Test2, Test Profile with only 2 actual user accounts on the computer. This has led to multiple duplicate files in different locations on the computer. For some reason (it may be related to installation of Windows updates), the computer will ocassionally revert back to a previous user profile. If not caught immediately this can lead to updating of old files rather then the current version of a file. For example: When using Quicken it will revert back to data files that may be a year old. if not paying attention when adding new data this could lead to erroneous data.

Sorry if this is long winded but I wanted to try to fully explain the issue. My basic question is, "What would be the best way to resolve this problem permanently, keeping in mind that I do not want to lose any old data, documents, pictures, etc. I have 3 solutions in mind (listed in no particular order), (1) pay a local computer shop to fix the issue (2) Try to resolve the issue myself [some tech help/knowledge may be required] (3) Use Microsoft Support on-l... Read more

A:Windows 10-Multiple User files-Duplicate Files

Do it yourself.

Keep the two actual User accounts plus Public and Default.

Then, working on one of the others at a time, copy or move any files desired to Public or one of your actual accounts. Then remove that non-wanted account and its data. (In Windows 8.1 this would be in Control Panel - User Accounts; should be similar in Windows 10.) If the User account does not appear in the list of user accounts then you can just delete the folder from C:\Users.

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Okay, so here's the downlow. My wife and I decided to get an Ipad. This is my first apple product I have ever bought. So that meant it was time to upgrade my itunes. After the long wait everything was finally installed and it asked me to restart my computer. I said yes. I waited and waited and nothing happened. So start/shutdown/restart and still nothing. Thinking nothing of it, I did a hard shutdown . When the system started the reboot I got an error message windows could not start because the following file is missing windows/system32/config/system. Scratching my head for a bit i realized a boot disc was necessary because there is no recovery console installed on my computer. I pop the bad boy in, but to my dismay there is no R- repair option. Not knowing what else to do I install a separate OS from the cd. When this happens, I reboot, hit F8 and start with my original OS. It works! Everything is back where it should be, except that extra OS. So I go to C:/ and delete the other OS systems. I play around a bit and restart the computer. another registry error message than the one I got before. So... I go back and install another OS and don't even give it time to finish before I cancel the install, restart the computer, hit F8 and start my old OS normally. This hitting F8 business is going to get real tiresome. I have no idea why creating a separate OS of the same kind (not even a whole one!) makes it so I can get on my computer normally. I tried to do a system restore from ... Read more

A:error messages, corrupted files, multiple os's and more

Hmm. Very weird. Sounds like fun.Okay, if it were mine, I'd want to know the health of the HD, so run chkdsk as many times as you need to in order to get 2 consecutive clean reports.My first thought is that the existance of the second O/S has a critical system file in it that somehow the first O/S is able to use. Kill the second O/S, and you lose the use of the critical file in the first one.But, I'd try a System Restore first. When you have the first O/S working, can you run a System Restore ?The "R" for Repair option should be there. That's weird too. Wonder what has to happen in order for it to be there/not be there? Does the XP disk look for the existance of certain files in order to "see" a previous installation ? Really cool situation. I'll go research this and post back if I find anything interesting.

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I just recently bough an ASUS laptop to replace my aging Samsung and after some getting used to, I noticed a very odd and incredibly aggravating issue with Windows. Seemingly at random, several unrelated programs will crash all at once with no explanation. It doesn't create any sort of dump file to explain. I'll try to screencap it next time it happens to give you an idea, but it's the standard Windows "Frame goes white and then error message pops up" kinda crash.

The issue started mere hours after I first booted the thing. It was a fresh install on a new device and it hadn't even touched the internet so I'm proof positive it's not a virus, which is backed up by a few different scans from security software. I thought it was just acting weird so I pressed on and installed Skype, Steam, and Chrome along with a few other very basic things like SAI and WINrar, very basic stuff. It got worse from there on, seeming to crash once an hour in grand fashion, usually everything I had open at the time. I'm used to working with errors given that I'm the stereotypical family tech support guy but this entirely stumps me. Defragging made the number of crashes go down and reduced the frequency, but it still happens far more than I'd like; usually two to three times a day.

After much deliberation I believe it might be the processor. It's a core i7 8 core and I've started to notice odd things from it, namely it trying to load ju... Read more

A:Multiple crash error on fresh install

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Hey guys!

I have a new ASUS ROG G751JT-DH72 laptop, and I have been trying to install Windows 10 and Ubuntu on it. It came with Windows 8.1, so I upgraded to 10, then did a clean install of 10. Version was Home 64 bit.

That went reasonably well: only thing after the clean re-install was that on boot, the screen did nothing but flash on and off. I found out that I could get it unstuck by mashing F12, and that disabling fast boot fixes the problem permanently. My cleanly installed fresh Windows 10 worked perfectly.

I then installed Ubuntu 15.04 in the small space that I had left for it on the SSD, and gave it the whole 1 TB drive for my "home" folder.

Afterwards, Windows was gone. Mind you, the bootloader still showed up in the Grub menu, but when I tried to launch it, it told me something was wrong and I had to recover it. I tried, but couldn't: bootrec /scanos told me it found no Windows installations.

So I figured: second attempt! I rebooted using the Windows 10 DVD, and during parititioning nuked everything and created new partitions from scratch.

About 90% through the "Getting files ready" part, it failed. Error:

"Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007025D"

I see some people here had the same thing, but not on laptops as far as I can tell. Anybody out there who has any idea how to fix this? I tried:

- Two Windows 10 discs
- ... Read more

A:Clean Install on ROG: Error 0x8007025D (cannot install required files)

I have the same problem.. I have tried different ways to clean install windows 10 but I still get the 0x8007025D error code :/

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I?m having some BSOD issues. I assembled this PC for a friend based on the Tom?s Hardware 500$ Gaming PC from Q4 2012. The only piece of hardware that was different was the optical drive. System Builder Marathon, Q4 2012: $500 Gaming PC : Squeezing More Bang From The Same Buck

CPU: Intel Pentium G850 (Sandy Bridge)
Motherboard: ASRock H77 Pro4/MVP: LGA 1155, Intel H77 Express
RAM: G.Skill Value Series 8 GB (2 x 4 GB) DDR3-1333 F3-10600CL9D-8GBNT
Graphics: PowerColor AX7850 1GBD5-DH: Radeon HD 7850 1 GB
Hard Drive: Western Digital WD3200AAKX: 320 GB, 7200 RPM SATA 6Gb/s Hard Drive
Power Supply: Antec VP-450 450W
Optical Drive: LITE-ON IHAS124-04

After a few weeks she started getting a lot of BSODs, so I took it back and did a fresh install of Win 7 and updated all the drivers. The machine continues to get a lot of BSODs (with varying error codes) and I've been unable to figure out exactly what I can do to cause them (I got one while writing this post), but they typically happen when it?s idle or at low load. At one point I had enabled driver verifier and could force the system to freeze-up (with video corruption), but couldn't get a BSOD with a minidump.

I've scanned through the forums and have tried many of the troubleshooting methods that are listed, but I am happy to start at square-one to figure out the cause of this. I've enclosed a zip file from the diag tool to get started. I?m sure there is something I overlooked and would appreciate any ... Read more

A:BSODs with multiple error codes on fresh install

BugCheck 4A, {73532e09, 2, 0, fffff880080f3c60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Usual causes: Device driver
This bugcheck indicates that a driver was returning from a system function call to user mode, when the IRQL level was higher than PASSIVE_LEVEL, as we can see from the parameters the current IRQL level was 2.

0: kd> lmvm atikmdag
start end module name
fffff880`05a6f000 fffff880`065e2000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Mar 29 02:27:04 2013 (5154FBF8)
CheckSum: 00B25604
ImageSize: 00B73000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update to the latest WHQL driver available here - Latest AMD Catalyst Video Driver for Windows 7

Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104

Download Driver
Start Type: Device Manager
Expand Display Adapters
Right-Click Driver Name, Uninstall
Run Driver Sweeper
Install Downloaded Driver
Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:Drivers - Clean Left over Files a... Read more

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Hi everyone,

I keep getting blue screens randomly with different messages, including KERNEL_INPAGE_ERROR, CRITICAL_PROCESS_DIED, and more. It doesn't seem to be associated with any particular app or thing that I do. This morning, I woke up to find that is BSODed in the middle of the night for apparently no reason.

I have tried SFC /SCANNOW (corrupt files can't be fixed), DISM restore_health, reinstalling Windows, check disk... You name it.

Any help would be appreciated.

A:BSOD w/ multiple error messages; corrupt files can't be fixed by SFC

Diagnostics Test


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Do not run SeaTools on an SSD as the results will be invalid.

Run HDTune to
scan for errors, no quick scan but full scancheck the health,benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
of the error scan,make a screenshot of the health of every hard drive and post the screenshots,post screenshots with the benchmark of the
transfer rate,access time,burst rate,cpu usage.

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 SIW_FREEWARE_ELI-PC_20120221_192459.html   9.41KB

 BSoDError Report-Clean windows.7.ult.no.activated.txt   56.93KB
Hi..you guys are great by the way...Here's my situation:
BSoD's multple times, sometimes pc feezes screen, no paticular pattern that I can tell.
Have a new (BARE) or at least it was bare Hard Drive (Samsung F3 Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s, That I'm trying to install on...(dont know much about drive setup but it has 2 partitions on it..One is smaller and has MBR on it..the other is larger 959Gb or so. (its not the active drive though? Dont know much about that and not sure why it would be the problem)BUT THERE IS SOME INFO ON SECTOR 4 "alignment" for XP and Samsung HDD's..But I think its for Drives above 2.2Tb??
Machine: HP a1560n with updated BIOS from HP site THIS IS AN Original OEM Windows XP MediaCenter 2005 Machine if it matters.

I've reinstalled several times..messed with HDD to try and figure out what is wrong..Updated drivers (All I could figure out to do).Still BSoD all the time. The SP1 update will not install for some error code 0x00 ...cant remeber it...but this is still a un-registered if that matters..says 28 days to go..so ...I assume that its not the problem. I ran some memtest over night on ram (6-7 hours..no errors showed up there..but did not try to run the system on each stick (2 sticks at 1G each).
Att... Read more

A:BSoD many times after New Win7 Ult install multiple error codes



From what I see...that system uses a reocvery disk/partition mechanism to restore to factory defaults.

Just what stepa are you taking in your install efforts...do you have a valid license for Win 7?

I think that it matters that it's a MCE system.


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Alright, I'm in the process of making a bootable DVD with my Windows .iso file, and I've come across these instructions on how to create one. But I'm a Mac user and have practically no experience with Windows, so I could really use some help with it.

1. Download Vista SP1/2008/Windows 7 x64 ISO from MSDN (Microsoft), or grab your CD
2. Create 3 folders c:\efi-iso c:\efi-exe c:\efi-dvd
3. Download oscdimg.exe from here and extract into c:\efi-exe
4. Extract iso using 7-Zip or WinRAR (Or copy the contents of the DVD) into c:\efi-dvd
5. Start up a command prompt (Start -> Run -> cmd)
6. Type: cd c:\efi-exe
7. Type: oscdimg -n -m -bc:\efi-dvd\boot\etfsboot.com c:\efi-dvd c:\efi-iso\windows7.iso

My main questions are for steps:
2. What does the c:\ mean? Create folders on the desktop? Where is c:\?
3. What does "extract into" mean? Unzip the file that is linked (it is a .zip file, I've downloaded it already) and place the contents into the folder?
4. Again, I don't quite understand what "extract into" means.
5. I do know how to bring up a command prompt.
6. So I type that in, and just press enter.....
7. ....and then type that in and press enter again?

Those are basically the things I need help with. If someone could just clarify everything, and let me know if I'm on the right track and make it so a 5 year old could understand it, I would really, really appreciate it.

Thank you!

A:Mac user needing help with Windows terms and acronyms

Hi C:\ is your hardrive,extract is unzip,extract to would be a folder you have made to which you can unzip the file into,your desktop is just the same as usual

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So yeah, I am a Vista user since end 2007, after i formatted this old laptop at April 2009 that has Vista on it, I just found out that I can now put my name as owner of it so, yeah. But now, it's just like I don't feel satisfied using it because its kinda affecting me emotionally bit, for example you buy Ipod, and you feel kinda happy. But this Vista, feels like you're using something that is different, that is completely different than an Ipod. And I feel something that is incomplete in terms of satisfaction or happiness compare to previous operating systems and its affecting me in terms of long-term experiences, and NOT short term!

Cause, I have been switching from hidden Administrator and my own 'Muz' account since April 2009, look at my SSID, it is now no. 1335 at the end of it. Can you imagine how many times I did deleting my own account and then using the hidden Administrator and then creating another "Muz" account again and again repeatedly. Guys! Please! Why is Vista is not making me feel satisfied using it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Look at the screenshot below, I still even didn't change my wallpaper since then, which was from April 2009..........................

And it is affecting at all of my surroundings including my studies, my driving experiences!!!! Please help me!!!!!!! I can't be productive if I am just being like this!!!!!!!!!!

So, yeah here is a screenshot of my Windows
https://cid-f4da402deb8cb1cc.skydrive.live.com/r... Read more

A:Guys, I have this Windows problem, not in terms of hardware problems

Hello Muz,

What did you need help with?

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I am hoping this is a very simple solution, it should be; but its Microsoft, so who knows...
Our daughter was going away to college.
So we purchased a three license Microsoft Office (Word, Excel, Powerpoint, & OneNote) from NEWEGG.
One on my computer, one on my wife's. and the third on my daughter's new Dell.

Her new Dell died, and Dell finally sent a replacement.
Our daughter removed MS-Office from her old computer, and tried to install it on her new replacement computer.

It would not install. I am guessing because it tried to validate license, and saw that 3 were already previously validated.
Though, I would have thought that by uninstalling it from her old computer, while it was still up and running,
it would have released the third license use. It did not.
Unless she has to wait a period of time, like a few hours or more? She tried to re-install within a few minutes of uninstalling from the old one.

Otherwise, how does she let Microsoft know, that she is not trying to install a 4th license?


A:Re-install 3rd License?

You may have to give it some time. I personally have done what you have tried before-- I uninstalled Office 2007 H&S (3 Licenses) on 1 of my 3 computers, and placed it on my fathers' laptop. I had given it I believe 3 days.

If the problem seems to persist, when you attempt to activate it, there is a "over the telephone activation" where they give you a number to activate it over the phone. You are going to need a extremely good reason at that point-- and they will give you an activation code you place onto the activation part.

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I have an OEM version XP Home licensed to my self built office computer.
I built my wife a new computer and bought an XP Home license.
The day the license arrived, I loaded XP from my OEM disk using the Product Key that came with the disk.

I then clicked the Activate key, and chose to activate online, knowing I'd be given the opportunity to input a new key when it saw the current key was activated.
When I put the new PK in at the prompt, I got the dreaded "According to our records, the number of times you can activate Windows with this product has been exceeded".

I informed the company that I bought it from and they sent me a replacement... which failed to activate, too.

I then went back and chose the option to activate by phone, knowing that there is an option on that page to change the PK.

Once again, I inserted the replacement key, rebooted and failed the activation process.

Are these keys really busted, or am I doing something wrong in trying to input the new key.
I've never been through this process before.
Should I have used the new COA in the initial install instead of the original?
If so, is there any way input the new PK without starting from scratch.

I have to say that I have found allot of negative feed back about this particular dealer since the purchase, but I'd like to be better informed before I accuse them of sending me 2 bad COA's.

Thanks for any insight.

A:XP Install using a License

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I've recently upgraded my windows 7 to windows 10 enterprise. I have onedrive account with files synced to cloud, before upgrading i've backed up onedrive files locally in my computer. Some of those files can't be opened after upgrade, formats include
.docx and .xlsx and .png. Most of these files were in direct onedrive main/root folder rather than in subfolders. As i can see those images in subfolders can be opened but not doc and excel files.

How can i view those files again, why have they become corrupt, what could I do in future to prevent these problems

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