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'Unable to start the Dolby Audio Driver' - (Acer Aspire)

Q: 'Unable to start the Dolby Audio Driver' - (Acer Aspire)

Hi guys, I'm having an (what appears to be quite a common) issue with my sound since installing to Windows 8.1

I have an Acer Aspire V3-571G laptop, and was recently asked to upgrade to Windows 8.1.

Once I did that, a pop-up has come up saying:
---------------------------------------------------------
Dolby Home Theater
Unable to start the Dolby audio driver. Please restart the computer or
reinstall the driver if the problem persists.
---------------------------------------------------------

The audio for all my media players now refuse to work, while, say, Youtube appears to work fine.

I've seen a few proposed solutions for this issue (including deleting, uninstalling and reinstalling of certain things), but most appear to be 'Lenovo' laptops. So basically I have a fear of deleting something wrong or doing some irreversible damage to my sound, since it may not be specific to my Acer Aspire.

If anyone could give me a hand with how to solve this, that would be VERY much appreciated, as I am clearly not very tech savvy.

Thanks guys and girls!

RELEVANCY SCORE 200
Preferred Solution: 'Unable to start the Dolby Audio Driver' - (Acer Aspire)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: 'Unable to start the Dolby Audio Driver' - (Acer Aspire)

Welcome to the forum!

In your programs list you should have Acer Recovery Management. From there select Reinstall Drivers or Applications, then find Audio Codec and select.

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RELEVANCY SCORE 102.4

I am getting the following error message, when I start W10 (update from W7):Unable to start the Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists. There are no issues indicated in the system and both W10 and Thinkpad apps are updated. Please advice.I think I saw the info about this as a problem for update of W520 to W10.  

A:W520 with W10 - unable to start Dolby audio driver

Go to my computer icon and then right click on it and go to manage after then go to device drivers and see there if any drivers is in yellow question mark "if yes then install it.

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RELEVANCY SCORE 101.2

I am using a Lenovo Laptop G510 that came with Windows 8 preinstalled. Yesterday I updated it to Windows 10 and after that whenever I boot my pc to desktop I get an error message saying that "Unable to start the Dolby audio driver".
 
I have already tried uninstalling and reinstalling Audio driver from my computer but still the error comes up.
 
Does anyone know how to solve this problem?
 
Thanks
 
 
Mod's Edit: System model added to Subject line to improve visibility / clarity










Solved!
Go to Solution.

A:(G510) Unable to start the Dolby audio driver afte...

hi Abrahamjoy,
 
Can you try these steps:
1. Follow this guide on how to disable automatic driver installation.
2. Press the Windows key? +X and choose Device Manager. On the Device Manager, navigate to
 -  Sound, video and game controllers > right click on  Conexant SmartAudio or IDT High Definition Audio >  choose uninstall > and ensure the delete the driver software for this device is checked.
 
3. Press the Windows key? +X and choose Programs and Features. On the list of apps, uninstall anything that relates to the Conexant/IDT & Dolby then reboot.
 
4. After the reboot, download and install the driver below (this should install the audio & dolby components)
 - Audio Driver (Conexant) for Windows 10 (64-bit) - Lenovo G410, G510
 
When finished, you the audio & dolby settings should now work and the errors should not pop-up anymore.
 
Edit:
Added links
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 94.8

I have the  same problem as this guy: http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Acer-Aspire-V5-531-Dolby-Advanced-Audio-not... I did do as Ace Sharanji said, but it didn't help. I've tried uninstalling and reinstalling an older version of dolby advanced, I've tried with a newer version. I've tried with old and new realtek audio drives.  I've tried with both Dolby V4 and AV2 but it still won't work. I've looked after solutions from various sites and videos throughout the internet and nothing has worked. Dolby Advanced V2 and Dolby home theatre V4 used to work fine on my old computer, which had windows 8, but it doesn't on my new one that has Windows 10 . My computer is Acer Aspire VN7-591G   As shown on the image, Dolby Advanced isn't working. I have audio playing, but DAV2 just wont work. It doesn't work even if Dolby Digital plus is turned off and Dolby Advanced is turned off. It's supposed to look like this without Digital plus but with Dolby Advanced instead : https://youtu.be/B9z9_41p2aM?t=1m6s Also I tried the solution in this video, didn't work.   I would prefer not to use Dolby Digital plus because it turns off by itself  if more than 1 program that can play audio is running, meaning you can't have for example 2 videos open even if one of them is paused and muted. If you do have more than 1 video open, or a game and something else, or itunes and anything e... Read more

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RELEVANCY SCORE 84.8

I have been upgrading some Lenovo laptops recently to Windows 10. Mainly Thinkpad E531 and E545. Each time I upgrade one, it reboots saying: Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists." Restarting the laptop does NOT solve the problem. Reinstalling the driver does NOT solve the problem. Unstalling the Conexant 20671 and drivers via Device Manager does NOT solve the problem. Uninstalling the Dolby drivers does not work, either through Settings>System>Apps and Features or through Control Panel. Nor does reinstalling the driver after that. (Although, to be honest I am not sure i am installing the correct driver as I cannot find one for Windows 10 on the Lenovo site.) I tried searching for Dolby is the C: drive search bar for a Dolby.msi (as per this posting https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Dolby-advanced-problem-with-E531/td-p/1... ) but couldn't find one in the search results. Whilst it is easy to click OK on the error box, it is annoying when it is day after day after day after day etc etc etc. Can someone please help? This is ridiculous.

A:Unable to start Dolby Audio Drivers error message

Absolutely no help whatsoever?? Wow. Thanks everyone, says I, sarcastically.

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RELEVANCY SCORE 82.4

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

A:Lenovo ideapad-Y700 Audio Driver- Dolby wont start...

 I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 82.4

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 80.8

Hi,I'm now using Ideapad Z510. After upgraded to Windows 8.1. I'd went to the Lenovo website searching for new driver update.But, after i install the "Realtek Audio Driver 6.0.1.7023", the "Dolby Home Theater V4" is not running(audio sound not playing through).And, the "Dolby Digital Plus" is running instead of "Dolby Home Theater V4".Then, when I try to reinstall the older version "Realtek Audio Driver 6.0.1.6954" from Lenovo website, the "Dolby Home Theater V4" is running again.Truly, the "Dolby Digital Plus"'s sound is crisper and louder than "Dolby Home Theater V4". But the sound of "Dolby Home Theater V4" has more bass and more function (like Graphic Equalizer, more Intelligent Equalizer etc.).Is this an update or what?What should I choose?The newer driver (for Windows 8.1) or older driver (for Dolby Home Theater V4)?  Thanks. (confused now) @@

A:Dolby Home Theater V4 changed to Dolby Digital Plus after Realtek Audio Driver update Windows 8.1

I only installed audio driver ver. 6.0.1.6798 which includes Dolby Home Theater V4. Since no issues are encountered I have not updated to the latest version for my unit (ver. 6.0.1.7027). Does this Dolby Digital Plus mentioned by you better than V4 in some aspect aside from the ones that you already stated?

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RELEVANCY SCORE 79.6

PCI\VEN_8086&DEV_266E&SUBSYS_00661025&REV_04
PCI\VEN_8086&DEV_266E&SUBSYS_00661025
PCI\VEN_8086&DEV_266E&CC_040100
PCI\VEN_8086&DEV_266E&CC_0401

hello i'm are biagio, escuse my english, but dont speak,
hi dont have sound on this pc acer 5510
is possible dont esist driver for this windows 7?
thanks

A:Acer aspire 5510 no driver audio

Here is the audio driver for your Acer Notebook .. this driver will need to be installed in Windows XP compatibility mode .... Compatibility Mode

Download

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RELEVANCY SCORE 79.2

Yesterday I was getting a blue screen of death from Windows 10, so this morning I decided to install Linux instead. However how my laptop won't even get to a point which allows me to boot from a flash drive.
What usually happens is that the Acer logo pops up on the screen and then stays there regardless of what I hit. Other times, the screen will flash between being black on and black off; sometimes this will go to the stuck Acer screen. Very rarely, Windows will boot up "correctly" but after a while the screen will freeze and appear to have image glitches on the screen like so: http://i.imgur.com/PvJKSxQ.jpg

I believe this might be a hardware issue, but is there anything I can do to fix it?

A:Acer aspire e5 574 unable to start properly

Hi. . .

Seems like a hardware issue; not sure.

How old is this system? I would strongly suggest that you return it for another otherwise you will end up with a system for the next few years that will be a giant headache for you.

There's no reason for a new system to act like this and your sanity will end up paying the price.

Take the system back to the store you bought it at or contact Acer Support -

Phone - (866) 695-2237

Acer Support - https://www.acer.com/ac/en/US/content/service-contact
- https://www.acer.com/ac/en/US/content/support

Acer Care Center - https://www.acer.com/ac/en/US/conten...er-care-center

Regards. . .

jcgriff2

`

EDIT: The only other thing that I can suggest is to boot with your Windows 10 DVD (if one came with the system or if you burned a set per the owner's manual instructions). You'll likely have to change the BIOS firing order so that booting from the DVD is first in line.



`

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RELEVANCY SCORE 79.2

Yesterday I was getting a blue screen of death from Windows 10, so this morning I decided to install Linux instead. However how my laptop won't even get to a point which allows me to boot from a flash drive.
What usually happens is that the Acer logo pops up on the screen and then stays there regardless of what I hit. Other times, the screen will flash between being black on and black off; sometimes this will go to the stuck Acer screen. Very rarely, Windows will boot up "correctly" but after a while the screen will freeze and appear to have image glitches on the screen like so: http://i.imgur.com/PvJKSxQ.jpg

I believe this might be a hardware issue, but is there anything I can do to fix it?

A:Acer aspire e5 574 unable to start properly

Hi. . .

Seems like a hardware issue; not sure.

How old is this system? I would strongly suggest that you return it for another otherwise you will end up with a system for the next few years that will be a giant headache for you.

There's no reason for a new system to act like this and your sanity will end up paying the price.

Take the system back to the store you bought it at or contact Acer Support -

Phone - (866) 695-2237

Acer Support - https://www.acer.com/ac/en/US/content/service-contact
- https://www.acer.com/ac/en/US/content/support

Acer Care Center - https://www.acer.com/ac/en/US/conten...er-care-center

Regards. . .

jcgriff2

`

EDIT: The only other thing that I can suggest is to boot with your Windows 10 DVD (if one came with the system or if you burned a set per the owner's manual instructions). You'll likely have to change the BIOS firing order so that booting from the DVD is first in line.



`

Read other 1 answers
RELEVANCY SCORE 79.2

Yesterday I was getting a blue screen of death from Windows 10, so this morning I decided to install Linux instead. However how my laptop won't even get to a point which allows me to boot from a flash drive.
What usually happens is that the Acer logo pops up on the screen and then stays there regardless of what I hit. Other times, the screen will flash between being black on and black off; sometimes this will go to the stuck Acer screen. Very rarely, Windows will boot up "correctly" but after a while the screen will freeze and appear to have image glitches on the screen like so: http://i.imgur.com/PvJKSxQ.jpg

I believe this might be a hardware issue, but is there anything I can do to fix it?

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RELEVANCY SCORE 78.8

the ones i found give me bluescreens.
anyone have a working driver for this model audio card?

thanks.

A:Audio driver for VIA Ac97 Acer Aspire 1650

  
Quote: Originally Posted by Shayx


the ones i found give me bluescreens.
anyone have a working driver for this model audio card?

thanks.



Hi and welcome

Are you 64bit? did you get the driver from creative? did you get a win 7 driver, or was it vista?

Ken

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RELEVANCY SCORE 78.8

Hello. I have installed intel's driver detection tool and it informed me that I have a custom driver installed by the manufacturer. Acer site scanned my pc and found new driver VGA 10.18.15.4248, which i downloaded but upon installation tells me is the wrong driver for my pc. I have upgraded(haha) from win8.1 to 10, not sure if this is part of the problem. This driver was released 7/15. I ran windows driver updater and it tells me the driver I have, the only one btw, is current. I have tried to contact both Acer and Intel and get no answers. Any help would be great as I have had problems gaming online.

A:Acer Aspire E1-572G VGA Driver Unable to install

Hi,
Welcome to the forums, have you tried version 10.18.10,3355 which is 8.1 driver.

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RELEVANCY SCORE 77.6

I just updated my Windows via Windows Update, and my audio sounded weaker. Apparently, Dolby wasn't working anymore, and here's the message:I tried reinstalling the latest Realtek driver for my laptop. I'm using Aspire V3-471G.Also, I'm using Windows7 What do I do?  

A:Acer Aspire V3-471G Dolby Problem

Dolby digital plus audio driver is 7.6.3.1 and the software application expects driver 7.3.2.2. Please install a valid driver and software combo. I have the same issue. Furthermore acer support is so **bleep**. I have to log in like 10 times or if I call the callcentre they give me the run around 10 times. Looked on dolby website and they refer you  back to acer. God Acer support system is crap.

Read other 1 answers
RELEVANCY SCORE 77.6

I just updated my Windows via Windows Update, and my audio sounded weaker. Apparently, Dolby wasn't working anymore, and here's the message:I tried reinstalling the latest Realtek driver for my laptop. I'm using Aspire V3-471G.Also, I'm using Windows7 What do I do?  

A:Acer Aspire V3-471G Dolby Problem

Dolby digital plus audio driver is 7.6.3.1 and the software application expects driver 7.3.2.2. Please install a valid driver and software combo. I have the same issue. Furthermore acer support is so **bleep**. I have to log in like 10 times or if I call the callcentre they give me the run around 10 times. Looked on dolby website and they refer you  back to acer. God Acer support system is crap.

Read other 1 answers
RELEVANCY SCORE 74.4

Hello,I have Aspire 4750. I need the dolby app and driver. Because I've downgraded from Windows 10 to 7 ultimate 64bit. I don't know which version that support to mine. And I don't know where I can find it.Thanks for the attention.Fadleyz.

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RELEVANCY SCORE 74.4

Hello all,First post here. This R15 is a little gem. The only thing that bothers me is that the Dolby Audio does not retain the setting that I am using when rebooting. In fact, it turns off altogether, and I have to manually turn it on. Is there a way to get it to come on at startup and to remember the previous setting?Thank you in advance.Brad

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RELEVANCY SCORE 74.4

Hello,I have Aspire 4750. I need the dolby app and driver. Because I've downgraded from Windows 10 to 7 ultimate 64bit. I don't know which version that support to mine. And I don't know where I can find it.Thanks for the attention.Fadleyz.

A:Dolby advanced audio for Aspire 4750

http://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_6.0.1.6423_W7x86W7x64_A.zip?aceri... from here:http://www.acer.com/ac/en/US/content/support-product/3519;-;Aspire%204750

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RELEVANCY SCORE 74.4

Hello all,First post here. This R15 is a little gem. The only thing that bothers me is that the Dolby Audio does not retain the setting that I am using when rebooting. In fact, it turns off altogether, and I have to manually turn it on. Is there a way to get it to come on at startup and to remember the previous setting?Thank you in advance.Brad

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RELEVANCY SCORE 73.6

I'm using an Acer Aspire V5-571G laptop and I just today upgraded it to Windows 10.  I need to download Dolby software (near the power putton, it says "Dolby Advanced Audio | Virtual SurroundSound", so I'm thinking I have get Dolby Advanced Audio).  I'm having trouble finding a good place to download it from, though, so could somebody help me?  Thanks in advance.

A:Dolby Advanced Audio for Aspire V5-571G Windows 10

Hi, can you please let me know how did you update Aspire V5-571G to windows 10. I don't see this in the list of laptops supported by Acer for windows 10 upgrade.http://www.acer.co.in/ac/en/IN/content/windows10-eligible-models In fact, I tried to do it multiple times but it always fails with error "somehting happened". Help is very much appreciated. Thanks,Vinod 

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RELEVANCY SCORE 73.6

Hi,everyone I have a new problem now after I updated my windows 7 to 10. Dolby Advanced Audio program send this message on my laptop. I don't know how to fix this annoying problem. (I'm sorry for my bad english ) 

A:Aspire 4752G with Dolby Advanced Audio problem.(Wi...

Try this:http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=2124&lang... click on download, double click to extract files, look for install or setup.exe to run the installer.

Read other 9 answers
RELEVANCY SCORE 73.6

Hi,everyone I have a new problem now after I updated my windows 7 to 10. Dolby Advanced Audio program send this message on my laptop. I don't know how to fix this annoying problem. (I'm sorry for my bad english ) 

A:Aspire 4752G with Dolby Advanced Audio problem.(Wi...

Try this:http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=2124&lang... click on download, double click to extract files, look for install or setup.exe to run the installer.

Read other 9 answers
RELEVANCY SCORE 73.6

I'm using an Acer Aspire V5-571G laptop and I just today upgraded it to Windows 10.  I need to download Dolby software (near the power putton, it says "Dolby Advanced Audio | Virtual SurroundSound", so I'm thinking I have get Dolby Advanced Audio).  I'm having trouble finding a good place to download it from, though, so could somebody help me?  Thanks in advance.

A:Dolby Advanced Audio for Aspire V5-571G Windows 10

Hi, can you please let me know how did you update Aspire V5-571G to windows 10. I don't see this in the list of laptops supported by Acer for windows 10 upgrade.http://www.acer.co.in/ac/en/IN/content/windows10-eligible-models In fact, I tried to do it multiple times but it always fails with error "somehting happened". Help is very much appreciated. Thanks,Vinod 

Read other 9 answers
RELEVANCY SCORE 72.4

I have a Lenovo Thinkpad E550 laptop with Windows 7.

There are no enhancement features in the speakers properties section. I have realtek card reader...do I need realtek driver? I read that not all motherboards use realtek audio chips.

What would be a suitable/compatible FRE audio driver to download to enable louder sound.

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RELEVANCY SCORE 72.4

I was trying to fix a problem, and then I removed some programs, and I think i accidentally removed a file that is needed for the dolby. Now I can?t open it, and when I try it says that I could re-install it. But how?

A:Dolby advanced audio disappeared from my acer v5 notebook

If you have an available System Restore point that is BEFORE whatever you did, that should get it back (the "problem" will also be back after the system restore).

If you don't have a system restore point (and you should), check the PC vendor's downloads, in this case Acer, and get what you need.

Read other 2 answers
RELEVANCY SCORE 72

Hi there, I have audio problem in my HP Pavillion G6 2254ca laptop. Audio not working after the upgrade to Win10.1Hence i have uninstalled all the related Audio drivers, and restarted the machine. System default audio drrives were installed automatically and audio started working. But the sound is too low.When I tried installing the 'Dolby Adavnce Audio driver', its errored out as incompatible. Also i coudnt find the compatible version in HP website. Can you please help, as the audio input/output is too low. Need advice to install the compatible version for Dolby Advance Audio driver. Regards, Ram

A:Audio Driver - Dolby Advance Audio v2 - Issues in HP Pavilli...

Hi, Please try:    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1 Regards.

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RELEVANCY SCORE 71.6

I ran the app once.  It does not start againI can turn on and off the dolby feature in the speaker properties, and the dolby icon in the system tray.but when I click on the app in the tray icon, nothing happens

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RELEVANCY SCORE 70

i want a dolby advance audio start up file 

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RELEVANCY SCORE 70

I was wondering if there is a Dolby Audio Driver for my laptop that may help boost audio quality, volume and surround sound effect. I know they make on for Lenovo/IBM laptops. Did HP work with them to create drivers that include Dolby Audio for HP laptops/PCs? 

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RELEVANCY SCORE 70

Hi , can you send me a link for Dolby Audio software compatible with Windows 10 64bit  My Laptop : HP Pavilion Sleekbook 15-b006ee

A:Dolby Audio Driver

Hi, There isn't an audio driver listed for your notebook under Windows 10 - have you tried using the Windows 8.1 IDT driver on the following link? http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59802.exe Regards, DP-K

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RELEVANCY SCORE 69.2

I just upgraded from 8.1 to 10. Since then I get the message logging in that Windows cannot open dolby audio and to reinstall. Sound is barely audible thugh it was fine with Windows 8.1 found one on Wndows driver download page but, though I got notice it downloaded successfully, the problem persists - i.e. message doby failed to open - and sound is still barely audible. Any help greatly appreciated. At 75, I'm hard of hearing despite $6,000 pent on hearing aids.

A:reinstall dolby audio driver

Hello Casale,

What did you say?

What model of Lenova Laptop do you have? We need this information to better assist you.

If your not sure of the model, here is a PC Audit tool which builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
http://www.belarc.com/free_download.html
Download and run a scan. This will also help you to complete the information in your "System Specs" in "My Profile"

John

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RELEVANCY SCORE 69.2

Pavilion g6 2277etwindows8 8.1need dolby advanced audio driver download link.. please....

A:dolby advanced audio driver

Hi, Should be the driver on the link below. http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe Regards, DP-K

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RELEVANCY SCORE 69.2

I get an error message shortly after starting saying the Dolby Home Theater audio driver cannot load and to restart the computer or reinstall the driver.  I've restarted several times but still get the same message.  The driver may be corrupted.  Where do I get a new copy or an update to install?

A:Dolby Audio Driver cannot load in Win 8.1

Go here and find your model.http://www.acer.com/ac/en/US/content/driversTry the Windows 8 driver

Read other 2 answers
RELEVANCY SCORE 69.2

I NEED DOLBY ADVANCED AUDIO DRIVER FOR BELOW MENTIONED.HP PAVILION G6 HP 2320TXWIN 10 64BITWHEN I WAS CHANCE BY OS ITS HAPPENED

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RELEVANCY SCORE 69.2

I want Altec Lansing speakers with Dolby Advanced Audio driver For HP Pavilion please. I reinstall my windows n now its driver is missing.  please help me thank you

A:DOLBY ADVANCE AUDIO DRIVER

Hi: This is the audio driver you need from your notebook's support and driver page... This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system. File name: sp56460.exe

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RELEVANCY SCORE 69.2

Hello,
since a few days I've been getting this msg pictured below whenever I start up my laptop. I don't know why. I've tried to find the older driver somewhere as a download or something, but apparently it's not that easy. Also the audio works fine, just maybe a little worse than before but I might just be imagine that. Anyone know a solution for this? Do I need a solution for this?
-dolby advanced audio-
Your current version of the Dolby Audio Driver is 7.2.8000.17. The software needs the version 7.2.7000.7. Please install a compatible version of driver and software.

A:Dolby Audio Driver Error Msg

Hi there ..... Realtek Audio Driver ... I believe is the cause of this ...... Have you updated that Driver? .... You should only get updates for your Drivers from your Manufactures web site ..... But if all is working well i would tend to leave things alone .... You should be able to turn the Notification off .... By clicking on the task bar and Customize .... Scroll down to Dolby Profile Sector and select Hide

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RELEVANCY SCORE 68.4

Hi! My notebook ( Acer Aspire V15 V5-591G-5014) came preinstalled with Dolby Digital by standard, but I had to reinstall my sound driver and I can't find a way to install Dolby Digital. I really love the way it transforms the sound of the notebook's speakers so I really would like to have the software. Any suggestions?

A:Dolby digital not included in audio driver

Hi,Go to the driver downloaded and extracted, open the Realtek folder, find PCCE4 and look for Dolby Hometheatre.msi, right click it and run as Admin. HTH.

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RELEVANCY SCORE 68.4

I have a ThinkPad X1 Carbon 4th Generation about 16 months old running Windows 10 V1709 16299.309. It is using Audio Driver 66.62.50 which is older than dirt.  If I do a Windows 10 Repair Install directly to 16299.309, the audio driver does not work properly but has to be reinstalled to work properly.  V1803 is out in 2 weeks (thereabouts).  Will the current Dolby Driver worr in V1803? Have you tested it?Have you done a repair install with V1803?  And did the audio driver survive the repair install? I have a ThinkPad X230 which does not have Dolby and is already running V1803 (Insider).  Other newer ThinkPads with Dolby have newer Dobly Drivers.  Is my ThinkPad X1 doomed to become an orphan with no sound?  Thank you for any assistance that Lenovo Staff might possibly be able to provide

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RELEVANCY SCORE 68.4

I just upgraded to Windows 10 and since then I have an issue with the Dolby Digital app. ?See the error message I get when I try to start the Dolby Digital Plus application. Can anybody assist me with how to get the dolby digital audio plus driver 7.6.5.1 I have tried just about everything and can't seem to get it solved. The audio driver on Lenovo website for the E540 is also outdated and doesn't solve the issue. 

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RELEVANCY SCORE 68.4

Hello,After I downloaded manually realtek audio driver version 6.0.1.6647 and upgraded it on my X230 I get following error: actual version 7.2.8000.13 of dolby-audiodriver is installed, but the software need driver-version 7.2.7000.7. Please install a correct combination of software and driver. I found in the net that other users got a similar error on Thinkpad E530 and a conexant driver. There it helped to de-install the driver, no reboot and run the thinkvantage upgrade tool, which repaired the problem automaticly. I tried it in the same way, but after I de-installed the driver, the upgrade-tool didn't found any upgrade. And I have no conexant driver.What can I do to fix this error?Thanks for HelpMartin  

A:problems with dolby advanced audio driver after up...

Hi mhohhman, X230 does uses different driver with E530. Please refer followig link for driver.Realtek High Definition Audio Driver for Windows 7 (32-bit, 64-bit), XP - ThinkPadhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029024Fred




T61 + X201i

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RELEVANCY SCORE 68.4

I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't help. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. HELP!

This instructions are from Answers.Microsoft, but didn't work.

Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:\drivers\audio.
When that's done, close Device Manager.
Open File Manager and navigate to D:\drivers\Audio\DolbyGUI and install Dolby Home Theater.

These instructions are from Lenovo and didn't work.

Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Ri... Read more

A:help! Dolby Audio Driver not working after 8.1 update

I would try installing it in a compatibility mode and see if that helps.

I have a recording studio, and I'm seeing reports that many audio devices will not work with 8.1. I have a Roland Octa-Capture which is a USB connected recording interface unit and fortunately Roland had an 8.1 driver update. I've also seen some registry tweaks to make devices work in 8.1.

You may have to wait for Lenovo to issue an new 8.1 version.

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RELEVANCY SCORE 68.4

A few days ago I upgraded my laptop to Windows 10 and everything worked fine, including Dolby Home Theater. However, today I decided to install the Windows 10 audio drivers for my laptop on Acer's website just to make sure they were fully updated, but now Dolby Home Theater is completely gone from my system. Why does the Windows 10 audio driver get rid of Dolby Home Theater and how can I get it back?

A:V5-552P Windows 10 audio driver got rid of Dolby H...

try to install this drivers:http://station-drivers.com/index.php/downloads/func-startdown/1591/ 100% trustable websitedouble click on exe, on the extracted folder look for setup.exe file and run it.

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RELEVANCY SCORE 68.4

I recently upgraded to Windows 10 on my E531,but now I get a message that the Dolby Advanced Audio driver is missing. How do I download the driver?











Solved!
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A:Dolby Advanced Audio driver on Windows 10

I'm having the EXACT same problem. 

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RELEVANCY SCORE 68.4

Hello, recently, I have installed a clean Windows 10 installation (I formatted the entire drive) and I ran into a problem: I can not find the Dolby driver anywhere on the internet, Lenovo support included.Dolby did miracles on Windows 8.1, so I find this as an important issue, because it improved my audio in different positions of the Yoga. Without it, it just simply sounds crap. So, where can I download it?

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RELEVANCY SCORE 68.4

Just upgraded to Windows 10 on my Ideapad N585. On startup get a message Dolby audio driver didn't load. I seem to remember this issue upgrading from Win 8 to 8.1, but don't remember the fix. Do we have to wait for an updated driver? I have sound, but not sure what driver it's using. (haven't even found drivers yet) Another issue I discovered is that I couldn't turn off the touch pad using Fn+F6. The Elan driver settings do have a box to disable the touch pad when using an external pointing device, though, so that's not a major issue.










Solved!
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A:Dolby audio driver won't load after Windows 10 upg...

Hi UpstateBodhi,
 
Thanks for Posting!
 
Here is the guide to fix the Dolby
First Remove all  Audio Driver and Dolby software from your device.
 
1. Press the Windows key? +R, type appwiz.cpl.msc and press Enter. On the list of installed programs, remove anything that relates toRealtek Audio Driver or Conexant  and Dolby (reboot if necessary).
 
2. Delete the C:\Drivers folder Install this audio driver back
https://download.lenovo.com/consumer/mobiles/audio134w81.exe
 
3. Open Device Manager > Sound, video, and game controllers and check if the High Definition Audio becomes Realtek High Definition Audio or Conexant High Definition Audio (this indicates that the sound driver is installed properly).
 
When the audio driver is properly installed, install the DolbyAdvancedAudio and the DolbyHomeTheater from the following path:
 
For Realtek:
C:\Drivers\Audio\Realtek\6.0.1.6957\PCEE4
 
For Conexant:
C:\Drivers\Audio\Conexant\8.64.49.0\DolbyGUI
 
About your Elan touchpad problem, Try installing this driver
https://download.lenovo.com/consumer/mobiles/1ato08w8.exe
 
Let me know if this works for you!
Solid Cruver



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