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BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

Q: BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

Can anyone help me please?
A few days ago when i tried to play an audio on my computer it was making nonsense sound, like crackling or something like that (this was just when i was running any file, including movie or music and when it was supposed to have some normal voice inside the speaker).
A few days later, i had a noisy screen (not a voice noise). the screen was like in grids and the grid lines were made of white dots. This happens not only after windows boot, but from the first moment i power the system on. during boot process as well as when in windows window.
After a short time in windows the BLUE SCREEN appears and says nvlddmkm.sys not working properly. well, this is about nvidia VGA driver i guess. BUT if it's a driver problem i shouldn't have it while in boot and when windows has not yet started + what was that sound problem then? are these two problems related to each other?
I've checked the monitor, it works well with other systems, and also this chasis has the same problem when connected to other monitors.
it was a long time i hadn't opened the chases, to try to fix these problem i opened it and found it completely dusty, i thought this may have caused overheating problem and thus the motherboard damage which has led to my "ONBOARD" SOUND and also nVidia VGA defects. i checked the bios hardware check, after about 10 minutes of system turned on, it showed 38 deg. Celsius.
Anyone can suggest me anything, have you had similar problem before? what do you think i should take for a check, the VGA or the MOTHERBOARD (i've assembled the system about 3 years ago by myself, and every component is serviced by a different company)

MotherBoard = asus with onboard sound
VGA nVIDIA 512M (i don't remember, or maybe 1G)


Preferred Solution: BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BLUE SCREEN, display problem, sound card problem! where is the root!? :-(

helloooooooooooooooooooooooooooo, no one here?

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Ive tried everything to solve my problem, but without any hope, so thus I came here.

My problem: When I play (try to play) certain games (like Battlefield Heroes now) I get a blue screen because of my sound card/driver.

How do I know its my sound card and not something else? Well when I disable it in device manager the game works (without sound of course).

Thus I am asking here: Is there any solution for this problem?
Or is there any new driver that also works for my sound card? The problem is that the latest driver for my card is from 2005/2006... any help is appreciated! Thx

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I just followed these instructions for a problem that my wife was having with a X1 Carbon (4th gen - 20FB) after it took on Lenovo updates a few days ago. Essentially after updating the graphics driver, the screen went blank and the only way to interact with the laptop was thru a HDMI connected screen.  I was able to get the laptop screen back when I switched to the generic Microsoft graphics driver but then you don't have use of the HDMI port.  The solution in the instructions has restored the correct screen functionality including the use of the HDMI port. On observation, the fix as proposed above had me install an intel 520 graphic driver dated 2015-12-15 version This hardly seems like a fix or a patch... this appears more to be avoiding a newly introduced problem... I also happen to have an X1 Carbon (4th gen - 20FC) machine which is essentially the same specs (cpu, ram, screen etc.) mostly just a different purchase date. My machine took on Lenovo Updates on the same day my wife's machine did and my machine is happily displaying it's screen using an intel 520 graphics driver dated 2017-01-18 version (the same driver which is the kiss of death to my wife's screen). I have next day onsite warranty with the laptop, have placed a service call and I am now holding off the technician until I had an opportunity to try this fix... He is ready to swap out the motherboard on the laptop... Does anyone know if this is a 'bad b... Read more

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i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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I have been using a Dell Inspiron 14R (N4110) laptop since 2010 without any issues.
The Laptop was purchased online from Dell and came with 
1) Windows 7 Home Premium 64-bit and
2) AMD Radeon HD 6470M - 1GB display card.
Recently, I had a problem where my laptop just wouldn't boot up, showing the blue screen everytime it tries to boot up. The Blue screen mentions a problem with the atikmpag.sys file which I understand is the driver for the AMD video card.
If I remove/rename the atikmpag.sys and atikmdag.sys files (through safe boot mode) in C:/windows/system32/drivers, the laptop boots up (no blue screen), but obviously doesn't recognize the display card.
After a lot of unsuccessful debugging tries on my own (including trying to upgrade the display drivers etc.)., I reinstalled the OS and the drivers that came with the original kit (just to remove any possibility of an upgrade gone bad). However, I still see the issue.
Does this mean there is a hardware problem ? or a BIOS issue ?

A:Blue Screen on boot ...problem with display driver ?

Guys, the problem you are describing is actually a hardware fault. There is nothing you can do, except replacing a laptop motherboard, or taking it to some advanced IT technicians, which will replace or reball GPU chip. 
I have the very same laptop, with very same problems, and these problems - all started yesterday. Do not waste your time, just reinstall OS, then install the display drivers, which are available at the official DELL Support website, and after that - if it doesn't works, just do what I said. 
Mostly these are consequences of overheating the laptop, but as this was certainly not my case (I was doing regular service checks), I could even bet on bad quality GPU chips, which was used in manufacturing  of this laptop model... again....

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I need help badly. I'm running Windows 7 RC and am having problems and need someone to help me.

I have a creative soundblaster audigy 2 and have been having problems since installing this.

basically at first my sound would randomly stop working so I would reinstall the drivers and it would be fine, today is a new story.

today my computer has been blue screening and restarting automatically unless I go to safe mode and my sound doesn't work. I have noticed the blue screen goes away/comes back whenever I mess with the sound drivers though so I think I have narrowed it down to that.

In the blue screen I am getting an error with "DRIVE_IRQL_NOT_LESS_OR_EQUAL"

sometimes I get an error code 0x00000000a or sometimes I get a NVM62x32.sys error.

I have tried downloading the latest driver's and it hasn't been working very well. I have tried everything I can think of in device manager and clearing the drivers and reinstalling and it doesn't seem to work.

Please help, let me know if there's any way to upload the .dmp files or something to help you help me. I don't know where to find them so let me know please.

Thanks for the help.

A:blue screen/sound problem

and my sound isn't working and I am also getting an error when i open it "one or more audio device service isn't running"

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) 64 Processor 3200+, AMD64 Family 15 Model 44 Stepping 2
Processor Count: 1
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS , 512 Mb
Hard Drives: C: Total - 476837 MB, Free - 432395 MB; E: Total - 68448 MB, Free - 68346 MB;
Motherboard: , , 1.0, 00000000
Antivirus: AVG Anti-Virus, Updated and Enabled
other info s.s 190 ehternet 711/M761 host s.s 5513 ide
audio CMI 8788 Xonar 200 Bios [email protected]
I get no sound out of it though windows tells me there is nothing wrong with sound. It worked for a while with my new sound card, Now nothing I got a memory managment blue screen and other screens IRQL_NOT_LESS_OR_EQUAL or some such. Cant seem to even run video game for more than 5 mins before it crashes. I was told its an old mother board that's the prob. ?? also try and use my old hard disc for back up but windows wont do it. Help please

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Hello, I have problem with my probook 470 g3. Sometimes audio driver freeze audio settings. When audio settings freeze I can't play youtube stopping video and can't set volume level. When set audio level it's freeze immediately. Must restart system to back normal. Sometimes I have bluescreen. When laptop in sleep, i turn on but laptop can't turn fans go to max speed and laptop restart. Bluescreens logs  http://i.imgur.com/kvciwG0.png http://i.imgur.com/QThDzGV.png http://i.imgur.com/iSvNjAM.png http://i.imgur.com/ps4OBvi.png  Problem is display audio driver version 

A:Intel audio display problem blue screen driver bug [solved]

Solved problem with installing new driver graphics, intel managment engine.  Intel driver back to

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I'm on brother's PC and lately every game that I play ends up with a blue screen "sooner or later" ~20min after for the past month...

Games include:
HL2, QUAKE 5, NFSU, NFSU2, NFSMW, CS1.6, Battlefield 2 ... + other games with high gfx usage.

The BSOD errors I'm getting include: - on different occasions of BSOD.

0xD1 nv4_mini.sys
0x7E senfilt.sys
0xD1 nv4_mini.sys
0x8E ks.sys
0x8E nv4_mini.sys <------ RED=Highest frequency/month
0x0A IRQL not less or equal
0x50 sysaudio.sys "page fault in non paged area"

The gfx card is 5900xt brought around last xmas.
Normal typing and web browsing and use of that PC is fine, no BSOD but once you play some games that are say ... requre gfx card acceleration those errors starts to happen ESP the 0x8E error seems most frequent.

- Re-plug the physical card in out of the slot then in again.
- re-install the drivers deleting the previous with the help of driver cleaner ...
- Determined the card is not overheating since in air-con 24`C room all day.

Anyone want to shed some light on my problem are very welcome.

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I request you to kindly help me.

Following are the problems I am facing:
1. I cant save data to my primary hard disk.
2. My computer does not boot up always. Have to wait for an hour at times.
3. It reboots automatically.
4. Cannot execute any .exe files. Like a new file install.exe etc. (But it

can run some installed applications like notepad.exe, word etc..)

It all started with the agp440.sys file freezing during boot up. Days passed,

now it does not happen. But now other similar problems are happening.

I have tried to diagonise but bitterly failed. I am providing a very

comprehensive set of errors/pointers that I have found during the last one


System Configuration:
P4 1.7
Kobian KOB 845 NFSX mother board
32 MB Sis 690 series video card
2 * 128 MB SD Rams - Samsung
Samsung 40 GB Hard Disk (The Primary hard disk, newer one)
Seagate 20 GB Hard Disk (The Secondary disk, old one)
Windoxs XP

Following are the errors which often come up.

Error 1:
When I try to execute any install.exe/abcd.exe file or similar files;

comments referring to inaccessable memory comes up

Actual error:
"Unable to execute file in the temporary directory. Setup aborted."

"Error 299: Only part of a ReadProcessMemory or WriteProcessMemory request

was completed."

the computer suddenly stops and the blue screen appears. Many at times the

error report datas are not same, though most of them refer to some address.

Error 2:
B... Read more

A:Blue Screen - RAM Problem? Hard Disk? Video Card?

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 117
BCP1: 87A80008
BCP2: 8DF2A8F2
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
graphic card isHD-R4350

my dump file is up loaded


A:Blue screen error because of graphics card driver problem

We will need the actual .dmp files for analysis.. Please follow these directions...

Blue Screen of Death (BSOD) Posting Instructions

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I have a HP Pavillion laptop model dv9292eu. The graphics card is a Nvidia Geforce Go 7600 and I am having issues with it. It appears the drivers have been corrupted. I cannot boot into normal mode. I keep getting vertical green lines in the background.

When i get to the login screen the famous blue screen appears which states the following:

Stop 0X000016
Attempt to reset the device driver and recovery failed. Collecting crash dump.....100%

Then the computer restarts.

I then logged into Safe mode and the following message appeared:

Program Signature:
Problem = Bluescreen
O.S Version: 6.0.6001.
locale ID = 2057

BCcode 116
BCP1 87D0F328
BCP3 00000000
BCP4 00000002


I did some searching and i found 116 code is related to the graphics chip. I was advised to go to HP site and download the graphics drivers. I downloaded the first version of the graphics card driver for my laptop and executed the file in safe mode.

I restarted the laptop and the greenlines were gone and i actually got to the login screen!woo! but then when i logged in, the screen went blank for 10 mins and nothing appeared. I hit the power button to restart and the problem came back. Sorry for profanity but ***?

I then went back and downloaded the latest graphics card drivers and same problem happen... Read more

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Im pretty sure that my this is a problem with my graphics card. I would like a second opinion before I go forking out for a new one.

The other day I while playing a game a got a CTD error saying something along the lines of "nvlddkm has stopped responding but has recovered". Everything seemed fine after, but later on the computer froze up completely. When I restarted there was dotted vertical lines on the screen on the dell screen and the windows loading screen. Then I was greeted with the blue screen citing nvlddkm.sys as the problem.

I booted in safe mode and uninstalled the card, then reinstalled but Im still having the problem.

Some assistance would be greatly appreciated.

The card is a Nvidia 7900gs btw and Im running Vista 32bit btw

A:Nvidia Graphics Card Problem - nvlddkm.sys crash & blue screen

I'm not a tech guru, but if it does turn out to be a problem with the NVIDIA graphics card, do you know about the class action settlement related to many of their cards. Repair or replacement at NVIDIA's expense would help, yes? You can check to see if your computer is listed at http://www.nvidiasettlement.com/affectedmodels.html

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Hey guys, my laptop's been acting up and I was hoping to get some advice on what to do. I'll start by saying that I don't know much about computers, which will likely become clearer and clearer with the more you read of what follows, so please bear with me.

Two days ago, I started getting green and pink specks/snow/lines showing up on my laptop's screen, and I have now graduated to blue and yellow specks/lines as well. My initial thought was that I could have a virus, so I ran a virus scan to no avail. I started poking around the internet looking for people w/ similar problems and saw some similar things, but nothing that quite matched my problem. I did however make a few observations that may or may not be helpful that I have listed below.

-emailed a screenshot of the desktop to a friend, who reported seeing the same green and pink specks on the image on his computer that I was seeing (can post if it would be helpful)
-no problems seem to be present when I boot into BIOS memory
-seems like there might be some relationship to the heat of the computer, as the specks/lines seemed to take longer to reappear after allowing the computer to cool off and then turning it on, whereas normally the problem would be evident immediately when I turn the computer back on after shutting down
-there is a definite relationship with the orientation of the computer (tilted) and location and degree of pressure on the case, if I push down hard enough in the right ... Read more

A:Graphics card problem - pink, green, blue, yellow specks/lines on screen

Longer posts mean more information and that's ALWAYS a God-send to anyone trying to troubleshoot a problem. So no apologies are necessary.

As for your problem, I'm going to agree with your roomie. There is very little you can do to fix this. Right now, the state of your computer follows one of the following options:

1) The graphics card is dying from years of use, and may be sensitive to heat now that it has been in use for a while. Computer components follow the same rule as any other piece of equipment or appliance. They're made with planned obsolescence. Eventually, things die for no better reason than that's what the company wanted. Your graphics card is overheating and it's causing what are known as "artifacts". Whenever you see specks or lines appearing at random, that's your graphics card screwing up and outputting random things onto the screen.

2) The graphics card has come loose and needs to be reseated. I'm not entirely sure about this one, but it might be the case given that pressing down on the computer solved your issue. BUT! (and this is a big but) I have no idea if you would be able to access and reseat it. Nor do I know how one would go about doing that with a laptop graphics card. I've never seen what they look like, how they're installed, replaced, or whatever else. You also risk breaking MORE things by opening it and trying to screw around in it. If you felt like spending a bit of money, you could ta... Read more

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Hi there! I was plugging back in a Dazzle DVC100, a video game capture device, when I got a blue screen. This has happened to me before on a previous computer, so I wasn't too surprised.

Upon reboot, my monitor couldn't pick up any signal from my video card's HDMI or DVI output. My OS boots fine, so I know it's not a hard drive problem. I was able to use my Mobo's VGA output and load BIOS and Windows. Therefore I'm led to believe it's some sort of problem with my Video Card. I receive error codes A2 and 9C upon booting through the CMOS debug. Any suggestions as to what I should do?

My build:
MSI Z97 Gaming 5 Motherboard
Intel i7-4790K
MSI Radeon R9 390X
Corsair Vengeance 16GB (2x8GB) RAM
Cooler Master Hyper 212EVO
Samsung EVO 250GB SSD

A:Blue Screen -> Video Card Output Wonmt Display

Hi and welcome to TSG.

Your description would indicate a possible GPU problem.

Have you physically removed and reseated / checked all the connections for the GPU?

What is the exact make, model and wattage of your power supply?

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Hello everyone. My desktop has been having problems displaying picture on whatever screen I plug in, whether it be TV via HDMI or a monitor using DVI. Sometimes I have a picture displayed without an issue, other times when I turn on my computer or TV there is no picture at all - The TV and monitor will say there is no signal. That was before, now I'm not getting any pictures at any time. I'm having this problem on my PCI video card. I suspect that this video card is no good and must be replaced BUT I wanted to be sure its the card and not something else.  I think I saw an option under BIOS to disable/enable the on-board display ports but I obviously cannot go into BIOS to change this setting when I do not have a working display  Here is my question: If I remove the video card from the PCI slot, should my desktop automatically enable the on-board display ports?  I should note that I have already attempted this and my computer still does not display anything. I'm beginning to suspect my Motherboard might be to blame here...... Thanks in advance.

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On my computer, for about a little bit over a week now, I've been getting the blue screen that automatically restarts the computer. The blue screen text goes by so fast I can't even read it. I found out online that it was the SmitFraud, so I checked out the guide and downloaded the SmitFraudFix.exe. When I ran it in safe mode, it started working, but then it disappeared and all of my icons and everything on safe mode disappeared. The safe mode screen became a black screen with the words safe mode in the four corners, and I think there was the computer type or something on the top center of the screen. I couldn't run the fix properly in safe mode because after I tried running the fix, safe mode is not useable anymore.
What I tried to do was let my malwarebytes and my anti virus try to detect it, but they couldn't find it. I was thinking of system restoring my computer back 2 weeks, but I also couldn't find the restore points( as there weren't any). What can I do to get rid of the problem? It's really annoying.

A:Smit Fraud/Blue Screen of Death problem and safe mode startup problem

Hi there

Before we start I need you to provide me some pieces of information:

1. Which is the version of your Operation System?

2. Do you have the installation CD of the Operating System?

3. Is Normal Mode completely inaccessible?

4. Do you have a clean computer on which you can download tools in order to be able to transfer them to the infected computer?


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So I'm having a very weird problem. I've never faced it before. I don't even know how to explain it. Anyway, I will try.

If you zoom in and look closely, you will see there is a burn in of my desktop. You can see the desktop apps icons like the current screen is very transparent.

I noticed it first here on my game main menu.

So basically I have shadows of the previous screens / apps used as I move on to a new app/ screen. I am unable to figure out how / why it happens. Also, my FPS is dropping like crazy. I mean it's like every 10-15 sec the mouse and screen will freeze for a sec and go back to normal.

I've no idea how else to explain.

Please help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX(tm)-8120 Eight-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 8
RAM: 16365 Mb
Graphics Card: AMD Radeon HD 7800 Series, -2048 Mb
Hard Drives: C: 111 GB (37 GB Free); E: 1000 GB (659 GB Free); F: 2000 GB (505 GB Free); G: 725 GB (500 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., GA-990FXA-UD3
Antivirus: Windows Defender, Disabled, Norton Security

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I was recently helping a friend upgrade an older (5+ years standard Gateway crap running Win98) machine by adding a second master hard drive and installing Win2K). Everything installed properly and the old drive with Win98 installed as a slave drive. Shortly afterwards, I got a blue screen and I'm trying to figure out why. Further, the disk can no longer reinstall Win2K even with a partition format (couldn't do a LLF for another reason). It can't get past the final setup of Win2K now.

Here are the only three anomolies I can think of.
1. I copied the entire slave drive into a "backup" folder on the new Win2K drive including hidden files. This was not copied into the Win2K or system folders but I may have accidentally overwritten some basic hidden files that were in the "empty folder" (not sure but maybe). Any chance this could have corrupted the new disk?

2. After the successful Win2K install, my friend launched MS Word off the slave drive (it was not even installed in the new OS on the master drive which he used to get to it). Could the FAT32 file or the older install have corrupted the NTFS Win2K file system?

3. I installed a new graphics card and the problem happened shortly but not immediately after I installed the new driver - corrupted file system??

Any thoughts are welcome before I tear the machine apart.

A:Blue screen root cause: Thoughts?

Quote "Shortly afterwards, I got a blue screen"
did you got this message after installation and start of win2k
Quote "Further, the disk can no longer reinstall Win2K even with a partition format (couldn't do a LLF for another reason). It can't get past the final setup of Win2K now."

when this message appears
LLF stands for low level format
Quote : "I copied the entire slave drive into a "backup" folder on the new Win2K drive including hidden files. This was not copied into the Win2K or system folders but I may have accidentally overwritten some basic hidden files that were in the "empty folder" (not sure but maybe). Any chance this could have corrupted the new disk?"

not very clear what you are saying.
OK "After the successful Win2K install, my friend launched MS Word off the slave drive"
dear you are using the files of win98 system which you have copied in the folder of win2k,if it is so it is wrong, when we install any software it save its information in the operating system files, means system files and registry, so only that operating system can run the program not other one.

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hello guys i found out last time that i almost fried my cpu for not having my heatsink and thermal paste over it thanx to God my proccessor stilll works, but now with this motherboard new video card and hard drive i cant get my pc to work>

turn on goes bios auto system monitor and evrything and then if i put my win xp cd in it gives me the ntdlr error but if i put the windows xp already intalled in my hard drive ready to start win xp it gives me the blue screen of death....

a little history about my pc....
last time i was getting blue screen of death and i noticed my motherboard had gone so i bought a new one and decided to buy a new hard drive and use my ati700x.

i am sure hd, mb, video card psu and processor work beause ive tried in my other pc.
iam gonna try memtest maybe its memory but i dont think so.....

A:PROBLEM: new hd, new mb, new videoc, still problem with the Blue screen of Death

That's normal behavior for a HD that already has XP installed on it (blue screen). As far as the NTLDR message is your bios set to boot from the cd drive?

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I have had this problem for a while now, where i try to run a game and says that DirectSound cannot init.

So i google it, and download DirectX 9.

That didnt fix anything, so further reading, ive read that i might need to update my sound card drivers.

So i look in the devices, and there is no sound card?? It used to work just fine.

Right now, i am using a clean installation of Windows XP on an HP Pavilion 513n desktop.

So my main problem is, if windows cannot detect a sound card, how am i supposed to know how to update... or mostly Install it?

A:Directsound Problem And Sound Card Problem

XP or Vista?

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Appears to be a root kit. Thank you for your help! I am out of work and trying to get a business started to support my fam, but can't do it without this computer working, so I really appreciate it. Not exactly a beginner. Can understand and follow most instructions from tech. (Have used an online tech service before. Am more familiar with my PC than the average person. I also know how to do maintenance on my PC and am familiar with the most known antivirus programs).

Blue screen after root kit, ati2dvag file damaged, plus more...

I am in safemode. I can only work briefly in full windows mode. A month ago, PC started shutting down to a blue screen, at Microsoft page it said problem with ati2dvag file. It would not let me run or install antivirus programs. In safemode from a USB, I ran Malwarebytes and Spybot and VIPRE rescue. VIPRE found a root kit. I ran Eset online scanner which found and removed a trojan.
I followed instr from a web site for replacing the damanged ati2dvag file, but it would not allow the reset.

Also, windows firewall will not allow me to set it. I followed instr online to get it working, and then it worked. But after the next blue screen shut-down, it did not work again.

Thank you for your help! I am out of work and trying to get a business started to support my fam, but can't do it without this computer working, so I really appreciate it.

Here are the messages I receive:

FIREWALL Error Message:
Due to an unidentified problem, Windows can... Read more

A:Blue screen after root kit, ati2dvag file damaged?

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I'm hoping you guys can help me, here's my problem:

surfing along the web the other day and suddenly got an anti-virus has been turned off alert, followed by a firewall turned off alert (using Verizon provided McAfee)

disconected from the network, tried to turn McAfee back on - but everytime I tried to enable AV or firewall, it just shut back off

tried to use Malwarebytes that was already on the machine, but it shutdown and showed as an unrecognized file

downloaded a fresh version of malwarebytes, but same thing happened

downloaded avast!, which ran and indicated a boot-scan - which (after a few tries) I got to run - but was having similar issues - scan would run but slowly shut down to nothing

ran avast! bootscan a few times and it identified a rootkit issue. Got into windows safe mode, re-downloaded McAfee and malwarebytes and ran both - finding a few issues each

Now my problem is every 20 minutes I get the blue screen of death - with atapi.sys issues

I appreciate whatever help I can get

A:Root Kit issue and now Blue Screen of Death with atapi.sys error

Download TDSSKiller and save it to your desktop.Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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Hello,I'm hoping you guys can help me, here's my problem:surfing along the web the other day and suddenly got an anti-virus has been turned off alert, followed by a firewall turned off alert (using Verizon provided McAfee)disconected from the network, tried to turn McAfee back on - but everytime I tried to enable AV or firewall, it just shut back offtried to use Malwarebytes that was already on the machine, but it shutdown and showed as an unrecognized filedownloaded a fresh version of malwarebytes, but same thing happeneddownloaded avast!, which ran and indicated a boot-scan - which (after a few tries) I got to run - but was having similar issues - scan would run but slowly shut down to nothingran avast! bootscan a few times and it identified a rootkit issue. Got into windows safe mode, re-downloaded McAfee and malwarebytes and ran both - finding a few issues eachNow my problem is every 20 minutes I get the blue screen of death - with atapi.sys issuesI appreciate whatever help I can getDDS Info:.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702Run by Willtree at 19:34:24 on 2011-09-22Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.419 [GMT -4:00].AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: Firewall *Disabled* .============== Running Processes ===============.C:\WINDOWS\system32\svch... Read more

A:Root Kit issue and now Blue Screen of Death with atapi.sys error

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Ever since I got my second Video Card and went SLI I have had crippling sound problems. After playing for a while all sounds get replace with a high pitched squeal. This is only with games, not music (using WMP), DVDs (using WinDVD), and only with my sound card, not the (crappy) onboard sound (which has no problem). Some games may play for three minutes, others for close to fifty before this consistently happens. It seems to be simply subsistuting all sounds with this annoying noise. I quit the game it goes quiet, but music is now affected and DVDs have NO sound. Single GPU works fine (either card, either PCI-E slot), sound card in either PCI slot still causes the problem. I recently got a newer, better sound card but it does the exact same thing. I think it may be either a video card issue, or the motherboard. Is it something to due with the way the video card handles sound? Or the motherboard? HELP!! I really like the improved graphics (on a relative budget) that SLI brings, and don't like being hobbled like this.

Tried Turning down Sound Card Acceleration with the old card, didn't help.

My Computer
Old Alienware Case.
Asus P5N32 SE SLI-Deluxe
Inter Core 2 Duo E6600
3*Corsair PC5400 667 512mb
2*Maxtor 200GB 7200rpm
2*EVGA NVidia 7600 GT KO 256mb video (do have different bios #'s on the card)
SoundBlaster X-Fi Gamer Extreme (old card was SB Audigy 2)
Sony DVD writer.
Dell 2407wfp monitor

A:HELP! Sound problem with SLI and sound card (onboard audio work fine)

i have simular problem my soundblaster live wont run sound when plugged in but tbh sound isnt all that big wen u have 5.1 sourround, so i just used the on-board audio

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new problem in Window 10,  Like to take of the blue bar while I am tping and big sq blue box on the screen.

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Well, I am happy to say that thanks to RichieUK in HJT logs, my computer is doing pretty well. (Just got over a huge virus infection) There are still a few problems left but it's all XP stuff so he sent me here. :]

Note: All these problems appeared yesterday. I don't know if they're related or whatnot. I don't know know jack about this kind of stuff so if I should make another thread for one of these problems, please tell me. D: As for how they happened, I'm not quite sure. I was experiencing problems with my old Firewall and I restarted the computer. Just kinda showed up after that.

The Problems:
- All the windows bars (start bar/desktop bar) are a whitish tan. They're supposed to be blue. But they're not. (Already changed the options to "adjust for best appearance" and I've already messed with the Task Bar and Start Menu thing in Control Panel)
- Trying to get into Volume Control gets me: There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware. This program will now close."
- When I try to access "Add Hardware", I hear a little activity in the HD, and then nothing.
- It tells me there are no printers installed. "There was a problem printing. No Printer could be found." (I just printed a homework paper day before yesterday. D<)
- Cannot Switch User

Important Stuffs:
- I have no XP disk. (No this isn'... Read more

A:Problem With Display/no Sound Mixers/etc.

This has the looks that your operating system is in some aspects corrupted. Doesn't your brother has a XP cd?

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I have a display card ( NVIDIA RIVA TNT2 Model 64).
My display card didn't work properly since i reinstall the windows 98SE and all the drivers. I found that the driver was uncertified and there approx. total memory of 31.5MB (My display card is 32MB). If i enable the AGP texture acceleration in the DirectX Diagnostic Tool, I couldn't play 3D games and even watch Movie.

P/S:my sound card was also uncertified.
Does anybody know why?

A:Display card problem

Uncertified drivers just means that Microsoft has not tested them for DirectX compatability. Check that you have the latest drivers available from your hardware manufacturer and you are running the latest version of DirectX. Hope this helps.

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I have a T60 2623D7U that has a screen resolution of 1400x1050. The problem I am having is that when I start the laptop it starts up with a really low resolution, probably 640x480, and the colour of the screen sometimes has a pink or blue shade. Sometimes it flickers with white horizontal lines. When Windows XP is loaded, I cannot change the screen resolution and even though it shows that it is 1024x768, it is probably still showing at 640x480.  Every once in a while it will actually start up with the correct screen resolution and everything works perfectly, but this only happens very rarely. Any suggestions will be greatly appreciated. Thank you. 

A:T60 display problem - boot in low resolution pink/blue shade

does this problem occur on external screen?

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My Dell laptop (Studio 1558 model - I5 processor) stopped working, Dump is showing BLUE SCREEN PROBLEM - DISPLAY DRIVER NOT WORKING. I have examined the laptop using automated software on DELL's website. It has given clean result for RAM, MEMORY, HARD DISK, etc. The problem could be due to ATI Graphic Chip. Please help. My e-mail is [email removed]

A:Blue Scree Problem - Display Driver stopped workinng

From the Blue Screens, check for and post any minidumps by going to C:\windows\minidump. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here

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Hello, my video card is recently experiencing an issue in which the screen starts to blur and many blocks and colored lines occur. This even occur during the startup screen. It seems like a corrupt video card problem, but I have experienced this problem 3 times already. I'm sure it is not a monitor problem, because I am now using the integrated graphic card and it works fine. A while ago, this happened, and it got fixed by itself within a few days. Now it seems like it will not go away.

I am using Radeon 9250 PCI 256mb

Here is a picture of the screen.

Any help is appreciated.

A:Video Card - Display Problem


Might just be something to rule out - have you tried resetting the monitor to the default settings from the on screen menu - we had a similar problem at work and this seemed to fix it oddly enough.

Failing that it might be worth checking to see if there are any updated drivers for your video card?

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Just ran into a bit of a problem with my PC. I was working on Ubuntu and then restarted my system to log into windows. As soon as I did that, and the machine restarted, the screen was filled with dashed line at regular intervals (pretty much like stripes). Only the Grub Loading page was normal. Once it got past the Windows loading screen, I couldn't see anything barring sort of a scrambled screen (don't really know how to describe it better). I restarted, booted into the safe mode, but the same thing happened. Only from the safe mode could I switch off the computer normally. I removed my graphics card, changed BIOS Settings to "Internal VGA", plugged my monitor into my motherboard VGA slot and the computer started up fine. Just that it makes an awful lot of noise now, especially after half an hour of switching it on. Can't really make out what the matter is. Is it just the Graphics Card that has conked out, or is it something else? Any help would be great. Thanks.

Motherboard: ASUS P5GC-MX
OS: Windows XP Pro/ Ubuntu (Hardy Heron)
RAM: 1 X 1GB (Transcend DDR2 667)
Graphics Card: NVIDIA XFX 7600GT
Processor: Intel D

A:Graphics Card/Display Problem

Most likely your card... all that you describe makes that the most common possibility.

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I was just using my laptop to view a website and the entire LCD screen went blank.
On restarting, there were a load of commas all across the bottup screen. SUbsequent screens show regula rpatterns of orange aquares and or flickering blue squares.
I cannot get to the XP login prompt to do anything else so I started it up in safe mode and could login and see the desktop but the screen still has blue squares across it but in the background (ie XP OS screen is overlayed successfully).
Any ideas on what this could be?

I have done 2 system restore to earlier points with no change.
I think the only options are a boot virus or more likely because of the safe mode operation that it is a video card or driver problem?

Images: http://img411.imageshack.us/g/img3788cg.jpg/

Edit: I just uninstalled the driver and started up in safe mode and the main display worked but still had those blue squares across the screen.
On trying to reinstall the dell nvidia driver, I got an error about the display imgmirror not working and to restart, still no luck after that.
Now on uninstalling the driver, I restart and just get a blank screen AFTER the Windows XP splash shows. So, I can use the computer in safe mode or without the driver but no other way.

Text file with report can be found here:

Any ideas what to try next?

A:display / video card problem?

Sounds an awful lot like the graphics card is going out, I've seen things like that happen with the hard drive going out too though. How old is this system? Are there any clicking noises or anything like that coming from the computer?

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I recently bought a new computer:
HP Pavilion p6530f
Operating system
Genuine Windows 7 Home Premium 64-bit
Intel Core i3-540 Processor
Memory speed
PC3-10600 DDR3 SDRAM memory (3x2048MB)
Total memory slots
4 DIMM (240-pin, DDR3) (one available)
Maximum memory expansion
Graphics card
Intel HD Graphics
TV & entertainment experience
PCI expansion
1 PCI Express x16 (available) 3 PCI Express x1 (three available) 1 MiniCard (available)
Hard drive
1 Terabyte Serial ATA hard drive

And if I bought a new video card I could play all the new games with at least decent settings. I bought the, "Galaxy Gefore Gts 250 1gb, 256bit, DDr3. I installed it and the fan on the video card turns on, but I can't get a display to come up. Would that happen if my power supply wasn't big enough? Or am I installing it wrong?

A:New video card problem no display

The computer is using onboard Intel HD graphics so that needs to be disabled in the BIOS before the new card is inserted in the expansion slot. Make sure to uninstall the old drivers as well or it could cause problems when the card is installed.

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Hi i have a problem with my display.

I have an Nvidia geforce fx5200 256mb

I have recently reformatted my computer and reinstalled windows xp pro.

I have updated to the latest drivers for the graphics card from nvidia.. my mobo uses nvidia nforce2 this is also updated with the latest drivers from nvidia. I'm using an old 14" crt packard bell monitor which my computer recognizes fine.

My graphics seem to be running off of windows drivers or something.

When i right click the Nvidia settings in my task bar, or right click desktop and select properties > settings > advanced to get to the nvidia bit it makes a noise like the new hardware added noise when you plug in a usb device. Nvidia then seems to take control of the monitor. If I change screen display to say 800x600 it goes absolutely massive and just the box that says "do you want to keep these settings", is the size of the whole screen. As soon as I exit nvidia control panel or the nvidia settings menu, it seems to lose control of it again. Then if i click settings again it will make the same (plug and play) hardware added sound.

If i start a game it makes a noise as tho I've plugged in a usb device. Anything that is graphics intensive seems to do this. I've reinstalled a couple of times the latest drivers for the fx series and it has no effect. anything I do on nvidia control panel seems to lose effect as soon as I leave the nvidia control panel.

I don't think it's a phys... Read more

A:display / graphics card problem.

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ok, so when i play bf2 everynow and then it will close down and allmy colours will get screwed up and i have to reboot. here is what it looks like: http://img.photobucket.com/albums/v644/NeonTheGreen/graphics****up.jpg
is it the graphics card or what? any help would be greatly appreciated

A:Display Problem; Maybe The Graphics Card?

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As some of you might remember, a few weeks ago I had a problem with sound after I built a new PC and kept my old Win 7 installation using sysprep: Onboard sound issue with new PC build. The problem was that the volume levels were off, and instead of having a normal flatline volume were you could hear everything clearly at a good volume level, certain sounds were too quiet to hear and others were deafening. I came to this forum and after a few responses I decided to do a fresh installation of windows, which only did a little to help the particular sound problem. Figuring it was a problem with the onboard sound, I bought this: ASUS XONAR_DG Xonar DG Sound Card - Newegg.com.

After I installed the sound card, the volume problem persisted and was pretty much exactly the same as before. Thankfully this time though, there was a setting in the device's audio center called "SVN", which is smart volume. This setting actually did fix the problem a little, and the sound was a lot closer to how I remember it being on my old HP pavilion. SVN is not without it's own problems, though. Now there's clicking noises, audio drop outs, stuttering, and general low quality with that setting on. What's more, in most games I've played, the voices are hard to hear and tend to be drowned out by music or background noise.

Even though these problems sound bad, it's more tolerable than it is with the SVN settings off. Without that setting, the volume issue goes right back to how it was before... Read more

A:Sound problem perrsists even after new sound card

Not all sound is at the same volume level. One MP3, for example, can be louder or softer than another. Same way with wav audio files, audio from the internet, audio on DVD's, etc. System sounds can be at different levels from different programs, and same way with streaming audio from the internet.

I have Audio CD's, both commercial and burned that have different volume levels between songs.

I have a home recording studio and when I mixdown songs, I do it to a preset level. I then run them through an audio editior and set them all to the same reference level. Then when I burn an audio CD all the songs are at the same (or nearly) same volume level.

BTW, when you installed the separate sound card, did you disable the on-board audio in the BIOS? If not, there can be conflicts and varying problems.

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After I installed Windows 7,I started having a problem with sound.My sound card is onboard Realtek High Definition Audio.The problem is,sometimes I hear a "cht pht" while listening to music,radio,game on computer.After noticing this problem,I installed the latest drivers of Realtek,but nothing changed.Also I tried installing my motherboard's sound driver,but again nothing changed.Then I tried a previous driver cause I heard that it works better but nothing changed.Also I tried using other speakers,but nothing changed.I tried playing with sound settings,including "block all sound effects" but I still have the problem.

What can be the problem,this problem started after I installed Windows 7.

A:Problem with sound,Realtek sound card

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I have Acer eMachines EL1352-215S7 and recently installed GV-R455HM-512I graphic card to enable using dual monitor. But, I can't choose extended display in my display setting. From CCC, no option for extended display only duplicate or single display. I has downloaded and installed latest driver but the problem still exist.

Then, I changed to another graphic card SAPPHIRE HD 4350 512MB DDR2 PCI-E which proven installed at another computer and has extended mode. But, after installed in Acer eMachines EL1352-215S7 the same problem still exist.

Please help and thank you.

Computer info:
? AMD? Athlon? II X2 215(2.7GHz _1MB)
? Genuine Windows? 7 Starter
? NVIDIA? GeForce? 6150SE Chipset
? 2GB DDR2 Memory (upgradable to 4GB)
? 320GB SATA2 Hard Drive
? DVD SuperMultiplus Writer
? NVIDIA? GeForce? 6150SE graphics
? 10 / 100 /1000 Mbps Gigabit Ethernet
? High-Definition audio
? 40-in-1 Card Reader
? 6 x USB 2.0, 2 x PS/2, Serial & Parallel Port
? 1 x D-Sub VGA port,1 x PCI Express? X1 slot, One PCI Express? X16 slot
? Size : 265 (H) x 371 (D) x 100 (W) mm

Graphic Card 1:
Powered by Radeon HD 4550 GPU
Supports PCI Express 2.0
Microsoft DirectX 10.1 and OpenGL 2.1 support
HyperMemory to 512MB (on board GDDR3 128MB) and 64-bit memory interface
Supports CrossFireX? and Avivo?HD technology
Features Dual-link DVI-I / D-sub / HDMI...more

Graphic Card 2:
512MB of DDR2 memory
DirectX? 10.1 &am... Read more

A:New Graphic Card: Extended Display Problem

What edition of Windows 7 is the other PC using? I ask because from what I'm reading, apparently Windows 7 Starter cripples this and does not support multiple monitors. Therefore, you would have to upgrade to at least Home Premium to get this functionality.

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Pretty neat idea having a website allowing people to help other people. I'm currently trying to fix a another family members computer.

HP Pavalion 3100
Pentium 166
2 gig HD I believe
32 or 64 mb of memory - I believe 32 mb
Creative Lab CT6610 video card
Win 98 SE

I stated the name of the video card because this is where I believe the problem is with this computer. Here is what happens when I turn it on. When the computer is turned on immediately 2 or 3 garbled lines scroll across the top of the screen. It does this thru the entire boot process. You can see the lcd light go to cd-rom, floppy, then HD. After the lcd light on the HD goes out. I believe the computer is booted but on the screen all you can see is the same 2 or 3 garbled lines scrolling across the screen. The screen is never readable. This is why I believe it is video card.

Here is what I did. I tried booting the computer up with a system disk that I have. Does the same as described above. You never see a C: prompt or A: prompt.

Can't get into safe mode either. F8 key. Computer won't boot into safe mode. Just garbled lines.

Can't get into bios. There is just garbled lines that scroll across the screen the whole time.

Keyboard works. I know this by hitting control + alt + delete keys the system reboots and does same as above.

Then I took the video card out of the computer and installed another video card that I had in a spare computer that I do not use. The spare comp... Read more

A:Display card problem garbled lines

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i have encountered a sudden problem that the color changes sometimes to pink or purple , my device is lenovo yoga 500 and i have two graphic cards installed :1- Intel(R) HD Graphics 55002-NVIDIA GeForce 920Mand i am using windows 10, last time thats happened i have tried to restart the device but the problem didnt solve, and the color stayed purple so i have updated the NVIDIA GeForce 920M driver and the proplem solved , but after two days i have updated the driver for the other adapter Intel(R) HD Graphics 5500 after that the proplem came back , i dont know if there is a conflict between the two adapters or not so , i have attached a video , please help me lenove tech team . 

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I am reading a Windows tweaking guide which covers the possible performance drop, in major peripherals, shared IRQ's can cause. I checked and see that my X-Fi shares the same IRQ with my 8800GTX. Physically (mobo slot placement) the graphics card and sound card are as far apart as possible. I could shift the X-Fi to a PCI slot that is closer to the 8800GTX but I'm not sure if that would change its IRQ assignment. Seeing as all I use this computer for is gaming should I be worried?

EDIT: More Information
I can see there are devices which shouldn't even get IRQ assignment as they aren't used which is very frustrating: (ISA) 09: SCSI/RAID Host Controller
(ISA) 14: Primary IDE Channel
(PCI) 16: Creative SB X-Fi
(PCI) 16: NVIDIA GeForce 8800 GTX
(PCI) 17: Silicon Image SiI 3531 SATA Controller
(PCI) 21: Standard Dual Channel PCI IDE Controller
(PCI) 22: Standard Dual Channel PCI IDE Controller
I use a single IDE for my DVD burner, the secondary IDE channel is disabled, I don't use a RAID configuration, any SCSI devices, and my HD's are SATA. So why are list entries 1, 6, & 7 allocated IRQ's?

EDIT: Slight Update
I can disable any of these which frees up the IRQ but I'm not sure if removing the SCSI/RAID Host Controller or either Dual Channel PCI IDE Controller would present any kind of problems.

A:Vid Card/Sound Card IRQ Sharing: Is This A Problem?

After thinking about it I remembered that Daemon-Toolz mentioned its need for the SCSI/RAID driver during its installation. SO I uninstalled the program and the SCSI/RAID Host Controller entry disappeared from the list and was replaced by Microsoft ACPI-Compliant System. After rebooting my system the X-Fi moved to IRQ 19. The X-Fi has IRQ 19 all to itself and the 8800GTX shares its IRQ with the Silicon Image SiI 3531 SATA Controller.

Now my only question is am I at any kind of performance disadvantage because the X-Fi is now farther back in the IRQ list?

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My problem started much like that of Busybee, with files being deleted, orphan files being restored and security something or other, however, after reboot from CD, and running Startup Repair, the tests all appear to be OK, except "Root Cause Found - Volume on disk is corrupt" Result: Completed successfully, Error Code=0x0

At this point the pc goes through the never ending sequence of trying to boot up, black screen then blue screen, etc.

Medion MD8830 Multimedia Home Entertainment Design Centre
Operating System: Windows Vista 32 bit, service pack 2
C:\ 500Gb HD with
D:\ 20Gb restore using 12Gb
2Gb Ram

Disk failure diagnosis test result OK

Most recent change, made a day or so prior to the crash, was retuning digital tv tuner when the changeover from Analog to Digital signal was needed to update channels here in UK. The screen shows "No Signal Analog" at beginning and end of reboot sequence.

The black screen suggests this may be a recent hardware or software issue, and advises removal of any recent changes, but as I cannot get into the system, let alone the control panel, I am unable to remove or disable anything.

Would really appreciate being able to at least recover my files, and as I am unable to access the operating system either by safe mode, safe mode with command prompt, or a normal reboot, would welcome any advice about how I can achieve this.

I have a laptop also running Vista 32 bit if that would be of any help in accessing the files.

Woul... Read more

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Before I bought my His Ati Radeon 4670, my other graphics card (Geforce 8600 gt) had fried itself and had caused images to not appear correctly on my monitor. The screen had millions of vertical and horizontal lines on it and the screen also displayed broken images. After I replaced my old graphics card with my His Ati Radeon 4670, my computer ran smoothly. I had uninstalled all of my former graphics drivers and installed the corresponding drivers for my His Ati Radeon 4670. However, occassionally, the images on my monitor start to break up and horizontal lines appear. If I restart my computer the lines go away and everything runs smoothly.

Attached is a screenshot of the problem.

possible causes and background info:
-I have an Nforce 780i Sli motherboard (Though I read that nvidia motherboards DO support Ati graphics cards)
-I had updated my drivers (Though I do not remember if the problem occurred before I updated my drivers or not)
-RAM for some reason?
-Something else entirely?

A:Graphics Card Display Problem/ Lines on Monitor

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Hi folks...

I've recently resolved a virus infection on my Toshiba laptop,
but when finished with that process and Windows 7 updates
took place... it seems that something happened to mess up
the graphics display.

The model number of the Toshiba is: Satellite A665-S6050.

I've tried a few things to troubleshoot the situation, but still
the problem remains.

The Display is now: 1. Generic PnP Monitor on Standard VGA Graphics Adapter
and the Resolution: 1024X768

The only other option is an 800X600 resolution and that does not help at all.

It's been suggested that I post this problem here in hopes that someone might have a solution.
12-May-2015, 10:52 AM #85
That may be a problem with a Graphics card update.
Your machine appears clean of malware right now.
I would post about it in the Windows 7 forum here.
Top menu > Operating Systems > Windows 7
The helpers over there are better at solving that kind of issue.

Any ideas, or known fix would be great. I'd really love to get this back to normal.

Thanks in advance for any aid that can be offered.

A:Possible problem with Graphics Card update and display. Help needed.

Toshiba Satellite A665-S6050 Laptop (PSAW0U-01100G)
You should add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

According to its "Manuals & Specs - Detailed Specs" section, it originally came with Windows 7 Home Premium 64-bit.
It has a 16" widescreen display with a native resolution of 1366 X 768 and has Intel HD graphics.

If you click "Drivers & Updates" and then click "Display" and then click "Windows 7 (64bit)", the list of display drivers will appear.
The topmost Intel driver (version is what you probably need to download and save and then install.


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I have HP probook 4525s, when I switch on laptop there is no display and caps lock light blinkingI asked to hardware person he told me its a graphics card problemGive perfect solutionShailesh

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