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new xps13 unable to register for warranty because service tag not found + unable to reach customer service

Q: new xps13 unable to register for warranty because service tag not found + unable to reach customer service

I purchased a new xps13 from dell over two weeks ago. Currently the laptop is working fine, however, I've tried tried to register the laptop under 'my products' multiple times since receiving the laptop. Whenever I try to enter the service tag, it keeps giving me an error "Products not found. There’s no match for the Service Tags that were entered." At first I thought maybe it was because the laptop was new, but it has been 2 weeks now and I'm still getting the same message.
Not only that, but I've been trying to contact dell through email for 2 weeks now and I always get the same "you will get a response in 24hour" reply but nobody ever replies. I feel like the biggest moron right now because I paid for 3 years of 'premium support' and you won't even answer a freaking email. I'm pretty close to just returning this laptop and buying a piece of *** macbook because at least apple responds to support requests.

RELEVANCY SCORE 200
Preferred Solution: new xps13 unable to register for warranty because service tag not found + unable to reach customer service

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A: new xps13 unable to register for warranty because service tag not found + unable to reach customer service

Was the system purchased direct from Dell?

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RELEVANCY SCORE 109.2

Yahoo Mail-blocking has upgraded again, and as usual they won't let me access my mail because my browser isn't named Firefox. Somehow or other I managed to complain in the past, and they fixed their system to recognize other browsers that use the Gecko HTML engine. You would think after several upgrade cycles and getting the same complaint each time they would remember that there are browsers other than IE and Firefox. So now I have to get their attention again. But I didn't save the link that I found before, and I suppose it wouldn't be valid anymore anyway. I need to find some way to get a message into the site administration system and the non-help pages just send you running around in circles.

A:Does anyone know how to reach yahoo customer service?

http://contacthelp.com/directory/Yahoo?ListingID=148

http://gethuman.com/Yahoo-customer-service_914.html

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RELEVANCY SCORE 102.8

Hi, I purchased an Inspiron 1543 on Oct 27, 2015 from an authorized dell store at GIP Mall Noida and since then I have been strutggling with Dell Warranty team to update the warranty status under dell festive offers. They have updated only NBD warranty date to Oct 2018 sine I have purchased two years extended warranty, but all the other warranty dates are yet to be updated and they are not even replying my emails. The worst customer service I have ever seen. I will never recommend anytone to buy a dell product. I have provided everything they reqested already. My service tag #<ADMIN NOTE: Service tag removed per privacy policy>. My contact # are<ADMIN NOTE: Phone number removed per privacy policy>. Can anyone help? And specially Dell should not sell it's product through cheaters like Skope computers(A dell authorized showroom, GIM Mall, Noida.) They are thieves and cheaters and not have manners.

A:Warranty issue and customer service

Hello. You have posted on the Laptop Audio discussion board. I suggest that you post on the Customer Care board. Do not include your service tag and contact numbers, because those will be removed as per forum policy. If someone from Dell replies to your post, they will ask you to send them that information via the forum's private message feature.
I hope you find success in resolving your warranty issues.

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RELEVANCY SCORE 102.8

My computer started showing signs of a defective WiFi problem about a week before my warranty was up. After contacting Lenovo and trying to troubleshoot the problem with no luck, the man on the phone said I was fine to send it in, as there is a ?30 day grace period? on warranty repairs. It took me at least 20 days just to receive the box sent out by Lenovo to send in my computer for repair. During this time I posted on the forum and called Lenovo for help. One man I spoke to said it was because they just needed approval for the warranty ticket, and they sent the box out once approved. They forgot to do it. Twice. I got the box and sent it in. The next form of contact I received was an email with ?billable charges? of almost $700 for what I was previously told was a cheap fix anyway (these charges are about the same the cost of a refurbished version of this computer). No explanation for what the bill was even charging me for. When I called customer service again, I was told that the parts were, in fact, defective,  but that my warranty has expired. After I calmly and respectfully explained the situation, he put me on hold for a few minutes and came back to respond with ?mam, these are billable charges and there?s nothing I can do about that?. I got this same type of reply from the email address that sent the bill, when I replied, reiterating that my warranty is expired. I would not have shipped my computer halfway across the country had I thought it was... Read more

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RELEVANCY SCORE 102

I have a Yoga 900 with a three year international in home warranty. My motherboard stopped working about a month ago and the computer does not start any longer. I have been told that I would get a new one, but that apparently takes forever. I am an entrepreneur and this computer is my office and I have been without access to it for almost a month now with no news coming from that guy from the Colombian call center (I am currently in Mexico) that has been telling me for two weeks that it would be dispatched any day now. He only responds sporadically, too, so I have no idea if and when this is going to be fixed. There are no customer support Hotlines anymore unless I am mistaken so not sure what to do to get this resolved. I saw that several people have similar issues but could not find a solution for it. By now it would have caused less damage to just buy a new computer instead of losing productivity while waiting for Lenovo to comply with their obligations... Very disappointing... Any ideas?  Thanks a lot. Martin  

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RELEVANCY SCORE 102

I am not getting any results with customer service so I figured I would post here. I have a yoga notebook which I purchased with a 3 year on site warranty. In January I contacted customer service with a problem with my screen as wellas keyboard requesting service ( I am entitled to next day on site service) After discussing the problem the rep said it would probably make more sense to ship noteboo in, since they may not have parts on hand. They sent me a label and box and I sent it in.Since then I have this as my status ResultsService Request:8010628444Serial / IMEI:PF07MMYCOverall Status:In ProgressCreated Date:1/28/2018, 11:56:57 PMService Order OverviewService Order7026384346Service TypeDepot Send InOrder Status In progressRelease Date3/5/2018, 3:42:25 PMView detailed order history Detailed Order History1/29/2018, 12:04:47 AMA service ticket has been created on your behalf on 2018-01-29. The ticket number for your current service incident is 70263843461/29/2018, 12:09:16 AMWaiting for system to be shipped to the Lenovo Service Center2/1/2018, 7:06:14 PMYour machine was collected on 2018-01-29 and is now in transit to Lenovo ServiceCenter2/5/2018, 11:24:27 AMYour machine arrived at the Lenovo Service Center on 2018-02-052/7/2018, 9:39:14 AMAfter performing problem determination our service technician has identified the failure. Despite our best efforts to maintain inventory of all repair components, the service part needed to repair your machine is ... Read more

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RELEVANCY SCORE 102

I am so frustrated with HP's "customer service". I will never buy an HP product again, because of their  horrendous customer service and the fact that HP either doesn't honor their warranties or they make it exceedingly difficult to do so. I have an HP chromebook Pavilion 14-c015dx that has a malfunctioning touchpad and no one from HP is helping me. (Intermittently, my touchpad won't work. The cursor/pointer starts to shake/vibrate making it almost impossible to click on what's intended and the scroll function freezes up. Also, a powerwash has not fixed the problem.) I started calling a couple of weeks ago, while still under the one year warranty. HP told me my chromebook was out of warranty. It was not. They had an incorrect purchase date. They told me to scan and send proof of purchase. I did, twice, to two different people and two different email addresses. I was told my chromebook would be repaired and to wait for the box to ship it in. I have an order number, BFBB4515, but I have received nothing. According to the order status online, it says, waiting for customer action.  I was told by one of the several people I've spoken to that he would personally make sure my issue would be solved, but refused to give me his full name. Now when I reply to the emails I previously got from customer service, I get automated replies stating my chromebook is out of warranty and I can no longer get email support. I just called customer service, and he sa... Read more

A:Not Honoring Warranty/TERRIBLE customer service

Hi @bassplayinlady ,
 
I sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.
 
Regards,George

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RELEVANCY SCORE 100.8

Many had similar issues if you check forum. So, my laptop did not start someday. I sent it for repair and I was told to pay 500? because some liquid was dropped. I am 100% sure that no liquid was dropped. I treated my laptop like gold. It cost me 2000?...I didn't even let a dust get near it. It almost feels like they sets this up for me to pay that money.The problem with my laptop is a problem that many lenovo 910 user had. Its the battery not chacharg up and the charging light not turning up. https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/yoga-910-battery-not-charging/td-p/3513243...So, a huge amount of people did have the same issue with the 910 laptop. I called customer service and they said that they do not deal with this issue and gave me another number. I called that new number. . Same, they told me to call that other number again. So, the customer service is very bad. I didn't get a single answer.  I was one of lenovo's biggest fan. I was recommending lenovo to everyone. For lenovo campaigny to do this... It's really dissapointing.

A:Lenovo 910 not working... Bad customer service and scam warranty

All this people having the same problem is not good for lenevo...as I said I was a big fan of the campagny. So, I really want a solutions 

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RELEVANCY SCORE 97.2

I've recently purchased an X1E2, and along with it, warranty upgrades. Now, I've received an email saying that `In order to activate the purchased service, you must register within 30 days of your purchase date. Services that are not registered cannot be fulfilled.`, but the registration page requires a serial number in order to register anything, since my product is very likely to arrive in over a month, I fear I'll be unable to use the warranty upgrades at all before they expire. What can I do? I've avoided contacting support using MTSA because the associated documents clearly outlines that it requires a serial number (which I don't have) to check the associated warranty.

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RELEVANCY SCORE 96.4

I have four user accounts. none will log on. the message is the same for all "the user profile service service failed the logon" "the server endpoint cannot perform the operation" Googling the message yielded no relevant results and results full of spammy results

A:Unable to log onto windows - the user profile service service failed the logon"

Well...those two errors are somewhat different.
 
The user profile service error is common, IMO, while the server endpoint error seems related to networking.
 
Are you trying to logon to a domain?
 
Louis

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RELEVANCY SCORE 96.4

I have four user accounts. none will log on. the message is the same for all "the user profile service service failed the logon" "the server endpoint cannot perform the operation" Googling the message yielded no relevant results and results full of spammy results

A:Unable to log onto Windows "the user profile service service failed th

Start with this: You receive a "The User Profile Service failed the logon? error message

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RELEVANCY SCORE 93.2

Well I got a big problem.

A couple days ago I noticed network connectivity issues. Random connection drops, overall bad connection, etc. I recently had some really bad malware and I removed it, so I suspected leftover malware from the start. I went to check Windows Update to see if I missed a security update, and it wasn't even on my computer. Something removed the service completely off my computer, so I found a .reg to fix it. I then started Windows Update and found that I had 30 updates missing and updated all of them successfully.

I then decided to see what was going on with my Windows Firewall, only to find that it was also removed. Wasn't in my services or anything. So I downloaded the .reg to fix that, tried to activate the service, only to run into another roadblock that I still haven't been able to fix, an error stating

"The Windows Firewall/Internet Connection Sharing (ICS) Service on local computer started then stopped. Some services stop automatically if they are not in use by other services or programs".

Ok. So I checked my services again and I believe that some more were completely missing(Base Filtering Engine, NSI proxy Service). So to try and remedy this, I attempted an sfc /scannow in elevated cmd prompt.

Then another brick wall. I get to 59% and then I get this message

"Windows Resource Protection could not perform the requested operation".

Trustedinstaller service is turned on, so I have no idea why I'm getting this message. But... Read more

A:Windows Firewall Service unable to activate, SFC scan unable to work

Jorgenheim

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

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RELEVANCY SCORE 92.4

! I purchased a Dell 5759 just a few months ago from Amazon. Since its purchase, the battery randomly cuts out at intervals of every few to several days with no triggering events.  I attempted to seek help a few times but apparently my service tag and express service code cannot be recognized by the system.  I've tried calling the Inpsiron help number, but for better or worse, the call is disconnected when my numbers cannot be recognized.
Now I get a Dell Power Management error that the system can no longer communicate with my battery.  It has ceased functioning en toto.  Without being able to register, I cannot get help for this issue, but when I go to email any kind of technical support, the Service Tag or Service Code are the gateway to having access to submitting a ticket.
I'm not sure what else to do at this point. This is a perfectly fine otherwise smooth running computer but I need the battery to work and not cut out at random intervals.  Any ideas would be appreciated.

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RELEVANCY SCORE 91.6

I have a lenovo yoga 710 that has a screen flickering problem (just like everyone else on the forums with a yoga 710 because you seem really good at making faulty products) which i sent in for repair in october, it started in april but i never bothered to send it in until the flickering would turn from just flickering to the screen being completely black.I got the laptop back with the screen not replaced or anything (and with the spacebar not working) but the flickering stopped and that was okay by me. just a week afterwards the flickering starts again but i was due for a trip to egypt and had no time to bother with your customer support specially because i needed my laptop and wasn't going to wait 3 weeks without it again.after i was back from the trip a couple of weeks latter i called in to arrange another fix and complain that my screen is flickering again and i'm told that it's been too long since my first repair and that it's out of warranty so there's nothing they can do, so i chose to live with it..it's been a couple of months since then where i hardly use my laptop because of the fact that it hurts my eyes whenever i do, then a couple of weeks ago my screen completely stops working again, with ocassional flickering and a second of working properly. I contact customer support to ask if there's anything they can do. After ages on hold the agent tells me they'll speak to their supervisor and surprise, there's nothing he can do except arrange a paid fix, I ask if i can to... Read more

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RELEVANCY SCORE 89.2

Product Name: HP Pavillion p6230Operating System: Microsoft Windows 7 (32-bit)Hi Sir,I'm using HP Pavillion p6230 desktop model but now I think my smps box is experiencing a complaint.To rectify that I called up your authorized service centre but they told me to register the complaint on hp support.com,only then they will book the complaint,but I could not see any options to register a complaint on the website.So please tell how to register a complaint to get your service and the list of your authorized service centres in India Kerala Trivandrum.

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RELEVANCY SCORE 87.2

Lenovo, you really let down a loyal Thinkpad customer with 10+ Notebooks since 2005. My T460s with 3 Year On-Site warran has a problem and switches off abruptly when battery 2 elapses instead of switching to battery 1.  I call my local Lenovo Service Partner, they arrange to come and fix the issue. Visit #1: You change the motherboard, it does not fix the problem but creates a new problem: no sound Visit #2: You install a myriad drivers on my system, still no sound, still switches off abruptly  Visit #3: You change motherboard again, fixes sound issue, creates a new issue: screen flickering, the initial issue of power off on switch from battery 2 -> 1 is still not fixed. So I started with a T460s power issue and I have lost 3 business days, my work is being destroyed and what I have now is a T460s with a power issue and a flickering screen. I cannot work and you do not help, you have just destroyed a loyal (circa 2005) customer. What will you do now? Your service partner offered to come and change another motherboard, do you think I have nothing better to do than surrender my life's work in form of my laptop to you to try to install a myriad different motherboards on? 

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RELEVANCY SCORE 85.6

I've made complaint written as per below email to [email protected] but I still did not get any reply from anyone from lenovo after the complaints I've made to service center through either phone or email. The email as follows:" Dear Sir, Referring to the matter above, I would like to make a complaint on the poor service provided by the service center. It has been 3 weeks since I sent my laptop for warranty claim and they have not replace the cable. I'm frustrated I've been told to wait everytime and not given a date of completion.  On 19/07/14, I sent a laptop to Lenovo authorized service center at Low Yat Plaza for warranty claim. The problem description and details is as per slip attached. On the first week, I called and the service center notified me that they identified the problem and already have the cable for replacement. They will have the technicians to fix it and let me know through sms once done.  The next week I called on Wednesday, and they said they still have not fix it. Telling me the same story again....will get the technicians to fix it and ask me to wait for the sms. On Saturday, I personally made a visit to the service center to check on the status and they still tell me the same story again. The third week I called and yet again they tell me the same story. I told the person in charge to call me back before lunch time to let me know if they can fix it so I can collect it the next... Read more

A:VERY POOR SERVICE CUSTOMER SERVICE

Hi llw_lenovo
 
I apologize for your experience with the local service center in Malaysia. Please send me all pertinent details via private message so we may collaborate with you. Details include Full name, shipping address, phone number, email address, machine type and serial number, and lastly all repair case numbers. 
 
Best regards,



Bgriffin2 Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 84.4

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

A:call @ dell laptop support 877-773-3202 toll free , hp laptop support, dell laptop service, hp laptop customer service, hp laptop service centre, dell laptop help, dell laptop customer service, dell laptop helpline, hp laptop helpline, dell support

Spam.

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RELEVANCY SCORE 84

I have been a Dell user for many decades.  For decades, I have bought Dell computers and even Dell cash registers.  Tech support has always been a problem, but the machines haven't fairly maintenance free. So I haven't needed to use tech support much. 
A week ago I ordered a new XPS as my current one is 5 years old and has a few problems.  So I went to the Dell website, opened my longstanding account and ordered a new XPS loaded with options.  I received an email giving me my purchase ID, and I thought I was good.  But my purchase never generated an order number.  
A few days later, I checked the order status only to find no order number.  So I inquired using the Purchase ID number and received a message that my order had problems and instructed me to call a number.  So I did. 
After waiting on hold for a long time someone answered.  I gave her all my particulars and explained the problem.  She then transferred me to another person and I again explained all my particulars and the problem once again.  He then told me I needed to talk to someone else and promptly transferred me back to the answering machine.  So after repeating all the routing questions again, and again waiting for a person to answer,  a person finally answered, and I gave all my particulars and explained my problem again.  That person again explained Dell's processes and transferred me to someone else in "Order Ful... Read more

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RELEVANCY SCORE 80.8

i completed my intallation of oracle 9i in my operatingsystem(windows xpsp2). after completing when iam going to make a listener iam unable to login to my database.

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RELEVANCY SCORE 80.8

I'm unable to start marc updater's service [IMG]http://www.**************/imgbnc.php/059b1d657f51c75dfe5d77827bff64cb2e95fc88b9ec0b26c0be1ecb1011d7e42g.jpg[/IMG]

It give this error

[IMG]http://www.**************/imgbnc.php/06b6ac94242b7007c7e58d8ff62278780196f181ebd4157779c6f30beccbc1702g.jpg[/IMG]

A:Unable to start Service

Welcome
With a fix like this it is always best to start with a System Restore point. Neither of us know the true effect that the update will have.

FIX: You receive an "Error 1053: The service did not respond to the start or control request in a timely fashion" error message when you stop or pause a managed Windows service

http://www.ehow.com/how_5328875_fix-error.html

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RELEVANCY SCORE 80.8

Hello, I've had a similar problem to the one mentioned in this thread- http://forums.techguy.org/windows-nt-2000-xp/199125-solved-specified-service-does-not.html

I managed to find the proper key, however, there was no LowerFilters there.

The list of items there is:
(Default)
Class
Icon
Installer32
NoInstallClass
SilentInstall
TroubleShooter-0
UpperFilters

I am using Windows XP SP3, if that helps.

Thanks in advance, Raz.
 

A:The specified service does not exist as an installed service- LowerFilters not found

Same here, still searching for a solution. Please pass along if you find another approach. Many thanks.
 

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RELEVANCY SCORE 80

My PC presently has Service Pack 1. I have tried to upgrade to Service Pack 2, but I keep getting a message saying that Kernel has detected that my version of Windows XP is not an official one or something to that effect and that the upgrade will not proceed. Is there any way that I can upgrade to SP2 without performing a clean install?
 

A:Unable to upgrade to Service Pack 2

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RELEVANCY SCORE 80

I downloaded service pack 2 as per microsoft instructions ok, but was unable to install with this failed message 0x80070080. I looked thro the list but was unable to find a reference to it, can you help.

A:Unable To Install Service Pack 2

Have a read here: Cant do Windows Updates

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RELEVANCY SCORE 80

I have tried to access the Windows Update website, but have been unable to. I checked the WinUpdate folder in Program Files and noticed that there were no files in that folder. So when I went back to the Update site, it gave me the option of reinstalling the files, but it wasn't able to install. I tried changing security settings to allow the site to be able to install, but no such luck.

Has anyone else had a similar problem and can provide a solution? Thanks very much in advance!

A:Unable to Use Windows Update Service

Have you tried...How to troubleshoot problems connecting to Windows Update or to Microsoft Update - http://support.microsoft.com/kb/818018 Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot/ And this may be relevant, http://www.bleepingcomputer.com/forums/t/155133/problem-updating-via-windows-update/Louis

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RELEVANCY SCORE 80

Hi guys,
I had a problem with my PC with WinXP SP2 installed. The problem was that many services were crashing over time. Also in the taskmanager, in the processes tab the sercives which were running, did not have any name under the User Name except for the System Idle Process which had System uder User Name.

So, I repaired the installation using my WinXP SP2 CD. Now the services are working fine. But when ever I try to start Fast User Switching Compatibility & Themes services, I get the following error (see screen shot) and am unable to start the service (even after several reboots)
Plz help.. Thanks in advance...
 

A:Unable to start Themes service!

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RELEVANCY SCORE 80

Hi,
Whenever I start a particular application, Boujou ( a 3d tracking program) I get the message "unable to install windows service". The message box also says the memory could not be "read". The program then hangs and I have to close it.
Any advice would be appreciated.
 

A:unable to install windows service

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RELEVANCY SCORE 80

This started in another forum and when we tried to update the service pack, I kept getting an error message. I was told to post my dds logs here.Edit: AII topic http://www.bleepingcomputer.com/forums/ind...p;#entry1702153~~boopmeDDS (Ver_10-03-17.01) - NTFSx86 Run by Ray at 22:26:35.21 on Mon 04/05/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.422 [GMT -4:00]AV: avast! antivirus 4.8.1368 [VPS 100405-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exe -k imgsvcC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Picasa2\Pica... Read more

A:unable to update to service pack 3

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 80

Hey, I'm currently on windows xp service pack 1.a and when ever I try to upgrade to SP2 or 3 the installation will fail for some reason. I've already had to reinstall XP once because one of the failed installs corrupted other files.

I'm really at a loss. Is there a way to update to a different service pack or should I just stick with what I got?
 

A:Unable to install service packs

at the minimum u should have at least sp2. i dont know why u r having problems.do u have both windows update and microsoft update in your computer?hit your start then programs then look at the top and see if they are both listed.if not go to windows update and it will have a feature to get microsoft updates.hit the go button and it will prompt u through it.hope this helps u.
 

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RELEVANCY SCORE 80

Im using VAMT and am getting the error on ONE new computer (of 15 that Ive already completed)- error unable to connect to the wmi service.
I go to "discover new products" enter the computer name and I get the error. However; if I type in the IP address it adds it and Im able to activate it no problem. That way is ok with me, but I would like to then be able to rename the entry to the computer name rather than the IP address. Is this possible?
 

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RELEVANCY SCORE 80

Hi everyone! I have been working on issues with my computer for the last five days and I've got the majority at least identified. However, I have identified one process that I'd like to stop as I have been told it seriously interferes with other programs. The process is the NMI INDEXING SERVICE from the Nero 7 Premium program. It is used to index media on the computer and it is definitely not needed.

I have tried to remove it through msconfig and couldn't find it in regedit or by searching for it. I went to the Nero website and wasn't able to find any help there.

What do you suggest? I'm at the end of the road with this one!

Thanks for your time.

CS

Windows XP SP 3

A:Unable To Delete Nmi Indexing Service

http://searchtasks.answersthatwork.com/tas...NMIndexStoreSvrI have the free/OEM version of Nero 7 installed and I just elected not to install Nero Scout. I don't have this service on my system.Louis

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RELEVANCY SCORE 80

I am trying to get a friends computer back to normal after a bit of a major problem.

I have managed to repair the OS (XP Home) but am still experiencing one or two problems. The main one at the moment is that though it has downloaded and successfully installed 33 MS Critical Updates it is not able to install Service Pack 2.

It gets about half way through installing SP2 and then brings up an "Access Denied" Error.

I have pursued this problem as deeply as I can and suspect it due to the fact that the "Security Center" is not running (the "start up type" is set at Automatic), I have tried to start it (manually) using mmc/services.msc/security center/start but this brings up a "Could not start the Security Center service on local computer - Error 127 : The specified procedure could not be found".
 

A:Unable to Install Service Pack 2

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RELEVANCY SCORE 80

I'm having a problem with the Windows Update and have reached the frustrating conclusion that the SP1 update just doesn't want to install on my desktop.

I continuously get the "code 80070005" error every time SP1 tries to install. I've looked at and run just about every "fix" suggested on this and other forums, but nothing has solved the problem.

Should I just ignore the SP1 update and install the other security updates as they become available?

A:Unable to Install Service Pack 1

Steve2526,
Welcome to SevenForums. I googled this and by chance did you update your OS from Vista to W7?

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RELEVANCY SCORE 80

Hi
My Computer got wricked by the trojan , virus,SVChost.exe Due to which my "etrust itm rpc service " of CA is not starting unable to start that service from services.svc .Can you help me in resolving please
find the log file
DDS (Ver_09-05-14.01) - NTFSx86
Run by iE54 at 23:47:06.07 on 11/06/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.283 [GMT 1:00]

AV: eTrust ITM *On-access scanning enabled* (Updated) {33EA71EA-56CF-40B5-A06B-BD3A27397C44}
AV: avast! antivirus 4.8.1335 [VPS 090319-0] *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\CA\SharedComponents\CAM\bin\cam.exe
svchost.exe "C:\WINDOWS\system32\alrsvcx.exe"
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\WINDOWS\syste... Read more

A:etrust itm rpc service unable to start

Hello and welcome to Bleeping Computer. Sorry for the delay the forums here at BC are alwaysvery busy and we do are best to keep up. If you no longer require any help could you let me no please, so this topic can be closed.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.First I would like to see a new log since alot could have changed since your origional post.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Thanks

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RELEVANCY SCORE 80

Hi Friends,

I created a new Windows Service using C#. And Created a windows application to CREATE SERVICE, START SERVICE, STOP SERVICE and DELETE the SERVICE. This application is working fine when the UAC is turned OFF. When the UAC is
turned ON then none of the above operations are working.

1. Can i create a Service without Admin Rights, for creating am using the following

IntPtr sc_handle = OpenSCManager(null, null, SC_MANAGER_CREATE_SERVICE);
if (sc_handle.ToInt32() != 0)
{
IntPtr sv_handle = CreateService(sc_handle, svcName, svcDispName, SERVICE_ALL_ACCESS, SERVICE_WIN32_OWN_PROCESS, SERVICE_AUTO_START, SERVICE_ERROR_NORMAL, svcPath, null, 0, null, null, null);
CloseServiceHandle(sc_handle);
}

[DllImport("Advapi32.dll")]
public static extern IntPtr CreateService(IntPtr SC_HANDLE, string lpSvcName, string lpDisplayName, int dwDesiredAccess, int dwServiceType, int dwStartType, int dwErrorControl, string lpPathName, string lpLoadOrderGroup, int lpdwTagId, string lpDependencies, string lpServiceStartName, string lpPassword);

2. Can i start the Service without admin Rights

Can any one please tell me how to solve this issue.

Regards,
Nidheesh

A:Unable start a service when UAC is Default (ON)

My understanding is the UAC defines user admin roles. Therefore, admin rights would be required to start a service.

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RELEVANCY SCORE 80

Hi guys, I been trying to install Windows live essentials for a couple of months now but everytime I try, it tells me to install service pack 2. I understand there is a procedure for it to find it on Windows Updates but it has not worked for me because I could not find it in live updates and also under hidden updates nothing is there. When I download it manually and then install it i get a problem.

First problem:
[/IMG]
After running the program and trying to install it, that window pops up. I followed the directions clearly which led me to Install the readiness tool.

[/IMG]
After installing it required me to install that update on the picture but here is my next problem.

[/IMG]
The download stays for hours and hours without any progress, I even left it overnight once but still there was no progress. I am stuck there and I would really appreciate it if you guys can help me out.

Regards

A:Service Pack 2: Unable to Install (please help)

Hello and welcome to the forum.

First are you trying to download it from Microsoft's website if not try this one.

Download details: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465)

Next do not try and download the hotfix until you have sp2 already installed, then let it come through microsofts updates...

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RELEVANCY SCORE 80

A service which is safe to disable (information found on a website)
is actually greyed out

In the properties of "software protection" in the services console,
startup type is "greyed out".

is there another way to disable it ?

A:Unable to disable a service (greyed out)

Hello delicate,

What service is this for?

In the mean time, you might see if you are able to use one of the other options to stop the service to then disable it.

Services - Start, Stop, and Disable in Windows 8

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RELEVANCY SCORE 80

Hey guys I've got a problem intalling Service Pack 3. I'm on an old desktop system, and after downloading Service Pack 3 and getting ready to install it, this error message appears "This Service Pack requires the machine to be on AC Power before setup starts", and it aborts the installation process. I am trying to figure out why I am getting this error because I'm not on a laptop, and I am plugged in to an outlet. Truly baffling to me. Has anyone run into this problem before, or are there any solutions you might have? I could really use some help on this one. Thanks.
 

A:Unable To Install Service Pack 3

Where did you download the SP3 upgrade from?

---------------------------------------------------------------

Download the full 316 MB file from here and save it. (You should also burn it off to a CD-R for future use).

Make sure that all running antivirus and antispyware programs are turned off.

Make sure that any screensaver that will kick in is turned off.

Go into Power Options in the Control Panel and set the power scheme to "Always On" and set everything else to "Never".

Now try installing it.

---------------------------------------------------------------

The SP3 upgrade isn't mandatory at this time. If you've got SP2 installed and have kept up-to-date with all the post-SP2 critical updates, you're fine.

---------------------------------------------------------------
 

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RELEVANCY SCORE 80

hi,
i have installed sql2k program to c: drive and database to f: drive. however, after changing the drive letter from f: to g: i am not able to start sql server service anymore. It seems like sql2k is looking for f: drive.
pls help.
thanks
 

A:unable to start sql2k service

Set the drive letter back as it was, move the database to a safe drive, then change the drive letter and move it to there after. Or install another instance.
 

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RELEVANCY SCORE 79.2

I've been unable to update Windows XP Media Center Edition, Version 2002, Service Pack 2 to Service Pack 3. I've tried multiple times without success. I've tried to upgrade to SP3 at least three times in recent days but keep getting an "access denied" icon after the update has been running for several minutes.

I have visited Microsoft's website and went through the instructions for installing SP3 and instructions for troubleshooting. I've tried to update by doing it online as well as downloading the file and running it. There is only one user account on the PC and I checked to verify that I am signed in with administrator rights. I've disabled AV software when trying to update.

My XP MCE is the 32-bit version. I'd be grateful if someone is able to assist. Thanks in advance.

A:Unable to install Windows XP service pack 3

System manufacturer and model?

Louis

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RELEVANCY SCORE 79.2

Whenever I start my computer, after about 10 minutes, a little window from BTTray pops up and tells me unable to star bluetooth stack service. thanks.

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