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Computer restarts instead of going into sleep mode

Q: Computer restarts instead of going into sleep mode

On windows 8.1 updates up to date as of a couple of weeks ago.

Sometimes when it's time for the computer to shut down and sleep on the auto timer it clicks off and resets instead of sleeping.

Only started happening the past week or so.

Any ideas?

RELEVANCY SCORE 200
Preferred Solution: Computer restarts instead of going into sleep mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer restarts instead of going into sleep mode

Try Restoring to an older date, prior to this starting to happen.

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RELEVANCY SCORE 77.6

My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues.

This hasn't really bothered me so much until today.

I Was playing League of Legends and the game ( match ) was loading. My fans were running very lightly, even thought it was loading ( I have putted the fan speeds to slowest from Asrock autotuner about 3 months ago, not a one problem has occurred until recently this weirdness ). Anyway the moment when the match was about to start, first my fans went crazy, then the screen went black, fans slowed down, and it said " computer going to sleep " or something. Then few seconds later it shutdown and restarted. This same thing happen'd 2-3 times in row, when I was trying to get back to the game. Now I'm here writing this and running a virus check. It seems like it doesn't crash until I open up some heavy program.

Anyways, I got some Minidumps. I'm hoping you could analyze them and check if you can find any reason for this.

My specs are in my profile.

Thanks in advance !

- BenQ

A:Computer goes into sleep mode, then immediately restarts.

I can't read rar. It does sound like a overheating problem. Use a program like this.
Open Hardware Monitor - CNET Download.com

Remove the over clock and see if you still have the same problem.

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RELEVANCY SCORE 67.2

Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\Mini082010-01.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\systdata.xml

I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
and
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.

Louis

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RELEVANCY SCORE 66

Occasionally during Sleep Mode, the laptop restarts for unknown reasons. But I just noticed that it has restarted when I log in.I'm not sure whether this is caused by background updates of Windows 10, because I don't see a screen with updating or anything. AFAIK, the random restarts happened when the laptop ran on battery mode, but maybe that happens by accident.I already configured in Energy Manager that the hard disk never gets turned off, but that apparently doesn't work. What suggestions do you have to solve this random restart issue, without disabling sleep mode after X minutes?

A:Yoga 910 sometimes restarts during sleep mode

Windows will not update while in sleep mode, since your system is effectively turned off, so that is not the issue. Normally when you system is in sleep mode for a while, it eventually goes into hibernation (writes the data from memory to the hard drive) and shuts off.   This is to preserve the battery, and to prevent data loss should the battery die. The data is written to a hidden file on the root of the C:\ drive called hiberfil.sys, which is usually pretty large, about 6GB or so, and sometimes that file gets corrupted, and cannot be read when you try to resume, and thus the laptop reboot since it has no saved state from which to resume.     To fix that problem, you need to disable hibernation, and then re-enable it by following the steps below.. Disable/re-enable hibernationRight Click on Start and select Command Prompt (Admin)In the Command Prompt (Admin) window, type:  powercfg.exe /h offIt will take a minute or so for the command prompt to return as it deletes the existing hiberfil.sys fileOnce the prompt returns, type: powercfg.exe /h onThe prompt should almost immediately return, and the new hiberfil.sys file has been created.Close the Command Prompt (Admin) window Hope that helps. Cheers,

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RELEVANCY SCORE 66

I have a Surface Pro 3 running W8.1 with all updates installed. When I wake the computer from sleep mode, all my open programs are closed and the computer has restarted. In looking at system event logs it indicates that a Kernel-Power issue occurred and the system has restarted. I know of two others in my office that have similar problems. Thanks for you help.

A:SP3 Restarts randomly when in sleep mode.

What do you have in common with the other 2 systems? I'd especially look at wifi enabled programs.

Looks to me like a networking problem, most likely with something related to the wifi.
Please run Driver Verifier according to these instructions: Driver Verifier Settings
I suspect that something is interfering with the wifi, but it hasn't left any traces in the memory dumps.

Be sure that you have ALL available Windows Updates for this system.

Analysis:
The following is for informational purposes only.

Code:
**************************Wed Mar 18 14:00:15.208 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-7375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
System Uptime:0 days 2:55:00.802
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, ffffe00101f9b060, fffff80218221960, ffffe001019ae270}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00101f9b060, Physical Device Object of the stack
Arg3: fffff80218221960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001019ae270, The blocked IRP
BUGCHECK_STR: 0x9F
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_3_wificlass_IMAGE_pci.sys
CPUID: ... Read more

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RELEVANCY SCORE 65.2

hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.I have windows 10 installed and I've uptated all the drivers.any solutions?

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RELEVANCY SCORE 65.2

Hello all,

I would just like to start off by saying that this is my first post. So, thank you in advance for taking the time to read this.

As the title suggests, I am having issues waking my computer. I have read through numerous threads with this same problem, but none of them seem to be having the same issues as I'm having.

Upon trying to wake my computer from sleep mode (forced sleep mode), it will either freeze and has to be reset or it has already reset itself and is sitting on the start up screen where it says something like, "Continue with previous Windows session," or "Reset and start a new Windows session."

If I choose "Continue with Previous Session" it says, "Loading Windows," but before it gets to the username welcome screen it freezes and has a blinking hyphen in the top left corner of the screen. When this happens I need to reset my computer yet again and choose the "Reset and start a new session" option.

Any ideas what might be happening? I have updated my drivers and checked my ram with Windows Memory Utility.

Oh, and just today I was testing Sleep Mode. I put the monitor to sleep but couldn't wake it back up either. I could hear the computer running but the display would not turn on. So yet again, I had to reset the computer. Not sure if this was a coincidence or if it is related (which I'm thinking it is).

Now just some FYI's:

I can only use forced sleep mode because from day 1 of building t... Read more

A:Windows 7 Restarts from Forced Sleep Mode

Do you still need assistance with this issue?

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RELEVANCY SCORE 65.2

When I place the laptop in sleep mode (regardless of method of doing so), it restarts after coming out from sleep mode. Any sugestions for how to correct this would be appreciated.

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RELEVANCY SCORE 65.2

After a recent clean install on a new SSD connected with ESATA rear port(and powered by a usb adapter),
ive been having this problem.

I'm running Windows 7 64 bit Professional w/ SP1
Keep in mind this computer has no internet so the only update ive installed was SP1 standalone installer. No updates past SP1....I've looked into the hotfixes and none of them seem like they would fix this specific problem.....

I leave the computer overnight

I hit the mouse or keyboard to wake the pc up.

Everything seems normal, The login screen comes up and it says locked. I type password.

As soon as i click to open a program or anything. Windows freezes and Restarts within 10 seconds. ( restart cycle, 1. Bios Splash screen 2. esata connected drives are shown 3.Resuming Windows 4. Login screen - locked)

I've noticed that instead of "Starting Windows" is says "Resuming Windows" while it restarts.

I've tested to see if a document stays open after restart and it does. So realistically the sleep is working.

It's not a major problem. It's just been annoying me for awhile. My old install did not restart itself after resuming from sleep.

I can say one thing, it's not the bios ( i did some research on the settings)
The bios is set to S3 (suspend -to - ram)
Power Settings are
Allow hybrid sleep (on)
usb selective suspend (enabled)
hibernate (off)
turn off hard disk after (20 mins)
require a password on wakeup (yes)
allow wake timers (enabled)
put the computer to sleep ... Read more

A:Windows 7 64 bit restarts after resuming from sleep mode

Very odd. Do the event logs reveal anything?

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RELEVANCY SCORE 64.4

Hello and sorry for the intrusion or any inconvenience.

I am running a "Windows XP home edition version 2002" Intel(R) Pentium(R) 4CPU 2.80GHz, 2.00GB of RAM

The problem persists after a while on the computer. My computer restarts, and/or freezes and sometimes when I try to restart my computer screen acts as if it is in sleep mode and never turns on, only after a while that I have my computer off does it start normally. Only recently have I had this problem where my anti-virus doesn't want to start up. Also when I tried to run a "GMER Rootkit Scan" my computer automatically restarted itself, so I can't do one.

I have a windows XP installation disk, would you recommend me to send my computer to a fix shop?

_________________________________________________________________

DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian at 11:46:39.64 on Tue 01/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.829 [GMT -8:00]

AV: PC Tools AntiVirus 6.0.0.19 *On-access scanning enabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spool... Read more

A:Windows XP (restarts,freezes, screen in sleep mode)

Hi,

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it ... Read more

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RELEVANCY SCORE 64.4

Hello.

After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart.

I have an Asus Q551LN

* Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated ones and then downgraded.
* I did a clean install of my OS.
* Checked and settled many options in the power management, recommended from other users/forums/etc.
* Disabled and Enabled again the Intel Management Engine
* Flashed new BIOS firmware.

Nothing worked for me.

If someone can help me clarify the problem, I would be very grateful.

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RELEVANCY SCORE 64.4

Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.

A:BSOD after sleep mode. Constant restarts after hibernate.

Please check to ensure that you have ALL available Windows Updates. It may take several trips to get them all.

Please uninstall the MotionInJoy program and physically remove the controller from your system (it's blamed in 2 of the memory dumps).
The xusb21.sys driver that dates from 2009 is known to cause BSOD's in some Windows systems. Unfortunately, there is no update available for this driver - so the only "solution" is to get another later-model controller (with the xusb22.sys driver).

Please uninstall the Paragon Software Group Apple Partition Map Driver as it is blamed in 2 of the memory dumps.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:
**************************Tue May 13 02:46:54.447 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-14406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 7:23:45.189
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+76 )
BugCheck 9F, {4, 12c, fffffa8010d554c0, fffff880009f4810}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting... Read more

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RELEVANCY SCORE 64.4

Hello All,  I really hope someone can help me with my issue as i have tried calling HP support but i keep getting bounced around which is really disgusting. I have an Elitebook 9480m which i recently purchased. I noticed when i put the laptop to sleep it works fine BUT when i try to wake it up, it automatically reboots which is annoying. I need help on this.  Thanks 

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RELEVANCY SCORE 64.4

Hello this is my first post and I'll try to describe the issue best I can

Specs:
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: CORSAIR VENGANCE 2X 2gig 1600mhz ddr3 2 X 4gig 1600mhz ddr3 1.50v = 12gig of Ram
Video Card: Powercolor Radeon HD6950
Operating System: Windows 7 Ultimate 64-bit
Motherboard: Asus P8P67 R3 Socket 1155 USB 3.0 Bluetooth 8 Channel Audio ATX Motherboard
Power : Antec TruePower New 650W Modular PSU
The Issue started to happen after adding more Ram (extra 8 gig of ram on top of 4) and Replacing Fried GPU (ASUS HD 6850 )
all at the same Time)
so what happens? when I turn on the PC it switches off after 3 seconds (blank screen) I repeat the process 1-3 times (for some reason its random. Rarely it switches on straight away)
like 1 in 10 I'll get message that that over clocking failed on top of that (everything is on stock settings) mostly after sleep mode

after all of that to proceeds to boot and everything works fine. it does not stop me in normally using the machine but its definitely annoying and I would like to fix it since I'm not planing on reinstalling system from scratch anytime soon
 

A:Solved: constant restarts reqired after sleep mode

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RELEVANCY SCORE 64.4

I have WinXP and my computer restarts or enters sleep mode (if sleep mode: computer can not be 'woken' from sleep) with out warning every 15 mins.

Also when it restarts it comes up with 'Windows Has Recovered from a serious error' with some files that are effected...

I have been told it could be the RAM...

Any Help?
 

A:XP - Windows restarts or enters sleep mode without warning

Hello Adam. It appears to be a Power Management issue in Windows XP. In that case, you might find the following article useful.

Configure Windows XP power management

Hope that helps.

-- Goku
 

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RELEVANCY SCORE 63.2

Hi! I am new to the forum but I hope that you will help me with my BSOD problem.
Last week I got the first BSOD when I was working and testing VB/macros in Excel, and the laptop (Asus U46S SSD) restarted itself afterwards. The same thing happened this week, but now as it was when coming out of sleep mode the bluescreen came.
From the instructions on how to post the BSOD threads, these are the info files:
Attachment 230449
I apologize that the text in the files are in Norwegian, but I did not manage to change the installed OS language.

Thank you for this lifesaving forum.
Best regards,
Vega

A:BSOD d1 when coming out of sleep mode, + possibl excel. Lapt restarts.

Welcome aboard, Vega.

► Your webcam is somehow behind the crashes.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800ac0cf2c, 2, 8, fffff8800ac0cf2c}

Probably caused by : usbvideo.sys ( usbvideo+4f2c )

Followup: MachineOwner
---------
You may either use any third party program to run the cam, or How to Reinstall Usbvideo.Sys | eHow.com is some instructions to reinstall it.

► Another thing is your nvidia display driver.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009874a20, fffff8000454b4d8, fffffa8007685cf0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error... Read more

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RELEVANCY SCORE 59.6

Hi All,  I bought my 11e 3rd Gen just today. I really like it so far, except, I don't seem to be able to utilize the tablet mode. Every time I fold the screen back, it will enter tablet mode as per usual, but then once the screen actually touches the bottom of the laptop, completely folded back, it turns off and enters tablet mode. It's almost as if the sensor thinks the screen is folded shut completely and the laptop enters sleep mode.  Any ideas on what may ber happeneing? Thanks in advance. 

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RELEVANCY SCORE 59.2

I like to put my computer on sleep so I can just come back to where I left it, but the past few days when I put it on sleep the screen would just go black like it was asleep, but the computer was still on and running like I didn't put it in sleep. Then when I move the mouse to come out of sleep it says "locking computer" and goes to my password screen (which is what it should do before going to sleep). I don't think its in the power settings because I've checked there and played around with the settings (I'm not technically challenged so I don't think it's something that simple lol).

Also, my touchpad scroll feature does not work (and has not worked for quite some time). It comes back when I turn the computer off and on again, but I only do that a few times a week. I've tried reinstalling the touchpad firmware so that isn't the problem.

I have a Toshiba Satellite A215.

A:Computer Doesn't Sleep When In Sleep Mode

Back when I had that problem with my Toshibia Satellite, I had to turn off the Awake on LAN in the bios, because when the network is present it will want to wake up.. Just something to try, im sure other people will have other ideas, and hope one of them will do the trick :)

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RELEVANCY SCORE 59.2

Attached is my BSOD zip file. I have an ASUS S400CA laptop and have no idea what the problem is. Please let me know if you need any other details. Thanks in advance for your help!

A:BSOD After Sleep - Computer Restarts

The WER section of MSINFO32 shows crashes due to wireless drivers.

Please visit Windows Update and get ALL available updates. In particular, your secdrv.sys driver dates from 2006 - and my Win8 system has the 2012 version of this driver.

Next:
- download a fresh copy of the latest Atheros wireless drivers for your system
- uninstall the current Atheros wireless drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

AiCharger.sys dates from Thu Sep 22 22:04:40 2011 - please uninstall the Asus AICharger software, it is known to cause BSOD's in some Windows systems.

ASMMAP64.sys dates from Thu Jul 02 05:13:26 2009 - This is the ATK Hotkey ATK0101 ACPI UTILITY. Please update it to the latest Win8 compatible version.

atkwmiacpi64.sys dates from Tue Sep 06 21:44:52 2011 - This is the ATK WMIACPI Utility. Please update it to the latest Win8 compatible version.


Code:
Loading Dump File [C:\Users\Owner\Downloads\060213-21937-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
Machine Name:
Kernel base = 0xfffff801`2227a000 PsLoadedModuleList = 0xfffff801`22546a20
Debug session time: Sun Jun 2 ... Read more

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RELEVANCY SCORE 59.2

My computer recently just stopped waking up from sleep/hibernate and restarts the computer. I have tried these things (in this order). I don't want to clean install all over again unless I have to and I really want to know what is causing the problem.

Updated video drivers and tried disabling a few USB options (allowing system to sleep). It seems like the problem started a couple of weeks after I upgraded the video drivers using microsoft update. Intel has it's own driver update utility, but everytime I ran it the utility gave me two choices, neither of which worked. ("Not compatible with your PC). It's very frustrating.
The BIOS is up to date (99% sure). Version 212. Unless they updated the BIOS without changing the number. I updated the BIOS shortly after Windows 10 came out, from the ASUS site.
I have tried a upgrade Win 10 repair install.
Refreshed the PC (keeping files).

I ran virus and malware scans in both normal and safe-mode, nothing found.
ANY HELP WILL BE GREATLY APPRECIATED.

EVENT LOG BELOW ​Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/3/2016 9:56:37 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Laptop-Andy
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/eve... Read more

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RELEVANCY SCORE 59.2

Everytime I put my computer to sleep or hibernate and wake it up, the computer restarts. How can I figure out which driver is causing this?

A:Computer Restarts on Sleep/Hibernate

Hi Shrutishah Welcome to SF,

One way to find is to check the Event viewer
Start > Eventvwr > Application
Check for Errors

Hope that helps

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RELEVANCY SCORE 58.4

Fairly recent build, been on the EVGA forums, MB has the latest BIOS (previous versions do the same thing).

Is there a way to find out what on my network keeps my computer from staying shut off? Is there a setting I need to change some where? I have everything set to default presently so I can start from square one in diagnosing this problem.

A:Computer restarts when I click shutdown and won't sleep.

I did disable WOL for my i217 port from within the BIOS, but I'd still like to know what the issue is.

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RELEVANCY SCORE 58.4

My computer freezing, restarting, and crashing when i hit sleep.  
 
I am not sure what is causing it, I have run memtest86 and hard drive tests but it doesn't give me errors when running tests. I've also run malwarebytes, windows defender, reg clean, super anti spyware on it.
 
I had Windows 7 originally, no issues.  I reinstalled to Windows 8 (clean install) and had no issues for a while then for the last year or so I've had issues.  So when 8.1 came out I did another clean install to hopefully fix things but no luck.  It seems to be happening more frequently.  I am open to running other tests to figure out what is up. Windows 8.1, after a clean install, crashed about an hour or two into using it, but after I did all the updates and installed office etc.   I've updated drivers where I can easily find updates / used Windows update.
 
Any help is appreciated! and thank you in advance for any time you put in to helping me!
 
 
Here is my Speccy 
http://speccy.piriform.com/results/Fnyu55iLVWyIlE4UwUEwz65
 
 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Ed (administrator) on 30-11-2014 at 21:45:01
Running from "C:\Users\Ed\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11... Read more

A:Computer freezes, restarts, crashes on sleep

I'm not a log guy, but some things you might check - CPU temperature and general heat of your system, making sure it's not getting too hot and crashing. It can give you weird/strange errors. The kind of problems you're seeing on a clean install suggest a hardware failure/problem of some kind. If you do a completely clean install and it's still freezing up even with no new programs installed - all I can think of would be to update all motherboard drivers, bios and get all windows updates installed. Anyway, I'll let the log guys dig into that LOL. Just some places to start. Also - Power supply could be faulty or under powered.Merged posts - Hamluis. also i forgot to mention that when i got to my computer's properties it says both the processor and installed memory are not available.

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RELEVANCY SCORE 56.4

Our computer restarts when exiting sleep mode. Upon restart there are static white lines flashing on the screen and I get the Windows Error Recovery screen where it says windows failed to start. I can launch startup repair or start windows normally. A week or so ago we had this same error screen pop up but I chose Start Windows Normally and it seemed to boot fine. Now when choosing to start windows normally, I either get a blank black screen with these lines flashing or it comes back to the same Windows Error Recovery screen with the flashing lines still there. For a long time now the computer would start to buzz once in awhile, only for a bit. Right now it has that louder than normal buzz and it is steady.

It is a Dell Inspiron AMD system running Windows Vista Home Basic. I do have the Operating System "reinstallation" DVD. Any help would be greatly appreciated.

An update, I just tried to start it up normally once more and it got to desktop this time but now there are 16 vertical lines and other horizontal lines kind of flashing on the screen. The loud buzzing is there too.

A:[SOLVED] Computer restarts when exiting sleep, white lines on screen.

Hi it may be a issue with your graphics if you hook it up to a external monitor does it do the same

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RELEVANCY SCORE 56

Hello my computer keeps restarting when on normal mode, when it is on safe mode everything looks ok yet

A:computer restarts when on normal mode

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\USER-PC-Κυρ_12_04_2015_123507,58\041215-16177-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325a890
Debug session time: Sun Apr 12 17:00:18.833 2015 (UTC + 6:00)
System Uptime: 0 days 0:00:07.895
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* ... Read more

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RELEVANCY SCORE 56

Nothing was downloaded new. My daughter's laptop got the dreaded Red X, she clicked and it rebooted. Now it does a restart every time it is turned on, even if I start it in Safe Mode it restarts back to regular mode. We also are getting a message about vexg6ame.exe. It is giving us less that 60 seconds which is not enough time to run anything or download. Help!!
 

A:Computer restarts, even in Safe Mode!

Hi, Welcome to TSG!!
Go to start, run and type in shutdown -a then press the enter key

Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
In the "Full Path of File to Delete" box, copy and paste the following:

C:\WINDOWS\System32\vexg6ame4.exe

Click on the button that has the red circle with the X in the middle after you enter the file name.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select A... Read more

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RELEVANCY SCORE 55.6

As the title suggests this keeps happening

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RELEVANCY SCORE 55.2

For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?
 

A:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?
 

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RELEVANCY SCORE 54.8

Every time i turn on my computer within 10 seconds it restarts and repeats the process. When it starts up two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
and
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp.

A:Computer starts up then restarts (Safe mode freezes)

Do you get the Blue Screen of death before it reboots?

Have you added memory recently?

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RELEVANCY SCORE 54.8

Hello,

My computer will no longer let me access Windows XP or anything. I start the computer, it runs the Del screen, runs the Windows XP screen and then gives me a black screen with the pointer, then starts all over again. Forever. I left it overnight, and I got the blue screen of death.

I am positive this has something to do with a virus, as before this started happening, my Norton said it wasn't protecting me and wouldn't fix when I clicked "repair". I then tried to install the newest Windows updates, and it froze. So I tried to restart, no dice - then had to turn it off manually and am now in this mess.

I tried F8, and tried to restart in safe mode with connections, safe mode, debugging, anything. When I try to run safe mode, I get a pile of code and then it goes into the restart loop. I had problems with viruses before this happened, the Norton told me there was a problem and it had been deleted - but over and over again. Then I briefly saw a DOS like window pop up and dissapear quickly. So I'm certain this is my problem.

I don't have a Windows XP CD to boot from... Am I stuck? Should I take it to Future Shop to get them to restore? I do NOT want to lose my files...

Thank you Tech Support Forums, you're my only hope.

A:Computer restarts forever, and will not start in safe mode

Does this sound like it could be a virus problem? Or should I get admin to move to a different section? Thanks :)

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RELEVANCY SCORE 54.8

Hi,
I have a problem, my computer won't star again After I put it to sleep last time.. I did this from my iPhone and now my computer won't come back. It starts and everything but screen, mouse and KB dosent work.. When I look inside my computer there are 4 shining lights.. 1234 phase led I think it says. Anyone knowing what the problem is? Do I have to repair it I a store?

Thx Kennedy

A:Computer into sleep mode

If you have a reset button on your case, press it. If not, hold down the power button for five seconds, wait a short while, and turn the computer back on.

Does your computer run again after this?

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RELEVANCY SCORE 54.8

Display adaptersMobile Intel® 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)System devicesThe computer doesn't come out of sleep mode (I have to preform a shutdown by using the power button) and shows a weird pixelated image similar to a old TV - see picture 1 When I restarted the computer, a similar image showed up - see picture 2. After the third forced shutdown my computer started up fine.12Video 1Video 2Now my computer is working fine but I am still wondering...

A:Computer won't come out of sleep mode

Make certain you have the latest driver for your video chip. Start here.

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RELEVANCY SCORE 54.8

I have a Dell computer which switches itself into sleep mode. This will happen during boot, or while using a program - the computer simply goes to sleep!

I have tried as many combinations of sleep settings in CMOS as I can think of.
I have disabled power management
I have removed each stick (2) of RAM and tried in all slots both individually and together
I have disabled the power switch
I have substituted another power supply
I have installed another hard drive and installed the operating system again
Any other ideas?

Operating System - Windows XP Pro SP2

A:Computer Goes Into Sleep Mode

Hi,

Have you given a thought to faulty sleep key on the keyboard ?

ArshadParvez

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RELEVANCY SCORE 54.8

Well I recently installed a new motherboard, it was the same as the old one but I was convinced the old one was fried. Now I am trying to reinstall everything, only when ever I boot and try to install, it says I have a disc read error. This is understandable because the drive was previously formatted for a NAS system. So I go into the BIOS and change it to boot from the CD rom first, so I can install windows and reformat I save it, and exit. This is where the problem begins. The computer does not restart, or shut down, but goes into sleap mode, and wont come out of it. So I am forced to turn the computer off, and then the BIOS does not recognize the changes, and the process is repeated with the same ending. Could you help me understant why it would do this?
 

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RELEVANCY SCORE 54.8

I have the settings to "never" go off if plugged into battery, but it seems to go out often.

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RELEVANCY SCORE 54.8

The computer (Vista) goes back on when I put it in sleep mode. What gives?
 

A:Computer goes on while in sleep mode

what do you mean it comes back on when you put it in to sleep?

sleep is a low power state that the computer goes in to and by moving your mouse or pressing buttons on your keyboard will wake it up. if you want to save power the best function to use is Hibernation,

Explanation HERE

JPLamb
 

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RELEVANCY SCORE 54.8

I have a hp Pavilion f1503 desktop. It was working fine last night, but now I connot get it out of sleep mode. When I turn it on, it says "PC entering sleep mode 'REDGREENBLACK'" (that is written underneath it; each colored with the corrisponding numbers). Then the screen goes black. The only way to get out of it is to press the sleep mode button (the half moon) on my keyboard. Then it will come on for about 3 seconds and then go black again. I looked up the issue, but couldn't really find a solution to the problem. I tried force restart, making sure all connections were secured, unplugging eveything and plugging everything back, pressing f9 on startup for diagnostics, running it in safemode, etc. Everything ends the same- with the screen coming on for a few seconds and then going into sleep mode again. I noticed the last time it came on that the color was distorted. It looked orange-ish. Any ideas on what could be wrong? Is it my motherboard? Some people said dust in the modem. Some people said the graphics card needed replacing. I am not completely non tech savvy. I am pretty good with this stuff, but I am stumped
 

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RELEVANCY SCORE 54.8

How do you keep the laptop from going in sleep mode every 5 seconds? It's not really 5 seconds it just sleeps very quickly.

A:Computer Sleep Mode

Click Start and then Control Panel
If you're in Category view, click Performance and Maintenance anc click on Power Options
If you're in Classic view, double-click on Power Options

You should be able to customize the settings there.

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RELEVANCY SCORE 54.8

My computer was running fine until a couple months ago it just went into sleep mode. So I couldn't figure it out & thought maybe I had fried it or something so I just powered everything off & left it alone for a month or 2. Then a couple weeks ago I thought I would give it another try. Plugged it in & it came right on. Well that only lasted about 2 weeks. Now it's doing the same thing again & I can't use the keyboard or mouse to change the settings. Can anyone help me please? Thanks!

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RELEVANCY SCORE 54.8

I just had the fan replaced, and now when I use F4 to put the laptop in sleep mode and then close the lid, it remains in sleep mode when I open the lid.  Same thing occurs when I close the lid (no F4) for sleep mode and then open the lid.  However, when I select Sleep on the Windows 7 Start Menu and close the lid, the laptop does resume when I open the lid. NOTES:- Before replacing the fan, I used F4 for sleep and resume, because when I close the lid I would sometimes find the fan running the next morning- BIOS is up-to-date- Keyboard and mouse are set to wake PC- Power Options Settings:   - Allow hybrid sleep set to OFF and Hibernate set to NEVER (As they always have been)   - USB Settings > Disabled USB selective suspend settings  (These were enabled) While this isn't a huge problem, I would like to have things working as before, preferably without having to go back to the Lenovo certified shop. Thank you in advance for your help. Jeff

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RELEVANCY SCORE 54.8

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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RELEVANCY SCORE 54.8

Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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RELEVANCY SCORE 54.4

Basically these past few days after every shut down my PC does an update. My avast has had to be renewed so I did that. I got an option for a free trial of the paid version. I accepted it.

It said it had to restart the PC but I clicked "later" and went for tea some time later. I come back and turn my PC on and it does an infinite loop of dumping memory and restarting and being given the option to run in safe mode.

Here's a link to a folder of what happens: here

Any help is appreciated. Thanks.
 

A:Computer restarts, dumps memory, option to run in safe mode.

Will it boot into Safe Mode? If so, uninstall whatever changes occurred before the problem began.

Or you can try using System Restore and going back to a date before the problem began.
 

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RELEVANCY SCORE 54.4

For last few days i had a problem where in my computer would load perfectly boot-up and whenever i used to click on a user account to log-in it used to just shut down or you can say become un-responsive...

I then re-installed my win7 sp1 again and to my amazement this problem again showed-up....

I then used microsoft's fix it tools and it then somehow....managed to fix a few problem and win7 started to boot properly again yesterday....

Now, today my account would load normally, but after few minutes screen would show "entering power saving mode" and it would just restart...

I am enclosing details of PC and recent memory dump...

A:Computer Enters Power Saving Mode and Restarts with Error

any help?

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RELEVANCY SCORE 54.4

Ok i have a big problem with my laptop, while surfing the web i accidently aquired a virus of somesort which repeatdly told me i needed to buy their software to stop viruses. I googled it and was told how to remove it by using a certain malware removal program. It also said its harmless, however while trying to scan it closed a couple of times randomly and while i went on the internet again it crashed and restarted my computer. It then did it again however, when i turn it on i get stuck in an infinite loop. It constantly restarts, i have to choose wether to run it in safe modes etc, or normal mode. However all options flash up a blue screen after the windows loader and then restarts and i am back at the option screen. Through i little googling i found it could be due to a power cord failure or something, however im on a laptop so it still has recharged power. I think its more likely to be a trojan called "sasser" talked about here. (cant post a link) however if you google "constantly restarting computer" its the 5th result, its by wikianswers.

However i cannot get onto my desktop or CMD in anyform even in safe modes it constantly restarts.

Im pretty computer illiterate but any help would be greatly appreciated. Even if it is just to confirm my suspicion of it being completely screwed

ps. Sorry if this is the wrong section.
 

A:Pretty big computer problem, constantly restarts even in safe mode

try booting into Safe Mode but elect to start from Last Known Configuration
 

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RELEVANCY SCORE 54.4

The computer (not the one I'm on) I'm referring to will proceed to start up regularly, but as the desktop appears 2 different prompts show up, one concerning Windows Media Player and another for Windows Defense. Before I can really do anything the computer restarts itself. I try to boot it in safe mode and the farthest it gets is a black screen with "Safe Mode" in each of the four corners.

I can run Spybot by opening up the Task Manager, and that clears up the spyware. The only problem is I can't run any anti-virus software (I want to use AVG) because the software that was previously on the computer isn't there anymore. And when I try to install AVG, it says that it cannot install in Safe Mode. I'm going to run Hijack This the next time I can get on the computer, but I'm wondering if there is anything I can do now?
 

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