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Constant BSOD and video driver crashes when playing DotA 2.

Q: Constant BSOD and video driver crashes when playing DotA 2.

Hello. I've been having random BSOD's and video driver crashes when playing DotA 2 for about a week now. They happen mostly constantly every 5-10 minutes. Sometimes nothing happens for up to 30 minutes. I ran memtest but nothing came up. Happens only when playing DotA.

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Preferred Solution: Constant BSOD and video driver crashes when playing DotA 2.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hello. I built my computer, first time for me. Ever since I first started using it I have had BSOD and application crashes at seemingly random intervals. I can go a week with no problems, and then get several BSOD in a few hours. My video card fails every so often and applications will often momentarily freeze, then resume, before crashing. I hope I followed the instructions properly, I'm sure you'll let me know if you need anything else.


? OS - Windows 7
? 64 bit
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I downloaded the OS, mounted it and booted from CD.
? Age of system (hardware)? 3-4 months
? Age of OS installation? 3-4 months

? CPU - Intel Core i5-2500K Sandy Bridge 3.3GHz

? Video Card - ASUS ENGTX560 TI DCII/2DI/1GD5 GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

? MotherBoard - ASRock P67 PRO3 (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

? Power Supply - Antec EarthWatts EA-500D Green 500W ATX12V v2.3 / EPS12V 80 PLUS BRONZE Certified Active PFC Power Supply

? System Manufacturer - Myself.
? Don't think I have one, if I do let me know where to find it.

A:Constant BSOD, video display driver crashes. Please help.


I may be new here, but still trust me! Anyway, on with solving your issues!

If you are overclocking your system, please return all overclocked components to their stock speeds. If the BSOD's are found not to be caused by the overclock, you can re-overclock the components once we have finished the diagnostics


I'd recommend uninstalling these programs, they can cause issues.
Start Menu\Programs\ASRock Utility Public:Start Menu\Programs\ASRock Utility Public
Start Menu\Programs\ASRock Utility\AsrAppCharger Public:Start Menu\Programs\ASRock Utility\AsrAppCharger Public
Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner Public:Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner Public
Start Menu\Programs\ASRock Utility\InstantBoot Public:Start Menu\Programs\ASRock Utility\InstantBoot Public
eXtreme Tuner is overclocking software and can lead to system instability and BSOD's.
Anti Virus?
I have noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.
BSOD Analysis

The BSOD dumps you gave me do not give a definitive cause for your BSOD's.

As a result I recommend you check your hardware for issues. Please run Memtest86+ to check your RAM. Download ... Read more

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Hi everyone,

I have been playing Dota 2 for almost two years now. And for the first year I never experienced any problem. But then enter 2015, I don't remember what month it started but the problem always go this way:

The Dota 2 Client will suddenly exit for no reason, the Steam Client doesn't. So I need to login again. Resuming the current game, after a few minutes it will crash again. This will happen around 2 to 3 times. After that the game will hang including the sound. Then it will enter the BSOD Screen.

Things I have done:

1. Clean my PC --> Doesn't work.
2. Clean Reformat --> Doesn't work too.

I've also tried experimenting it with other games like GTA V, but the bug doesn't happen.

Possible problems that I have thought:
1. HDD Section containing the Dota 2 files are somewhat damaged.
2. PC is heating too much, but then the PC should crash every time it reach the threshold. But it only occurs on Dota 2.

Attached is the dump file. Attachment 361814 Hoping for positive response.

Jethro Torres

A:BSOD and Crashes playing Dota 2.

Hi, I think I did the correct formatting for this one. Why is it no one is replying?

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So recently i was having a lot of AMD driver issues and crashes while playing Dota 2 and some other games, Now over the past 3 days i have been getting BSOD crashes as well while playing games. This does not happen immediately in games, it appears to be random.

I reset all my BIOS settings just in case it was my overclock, but i had another this afternoon afterwards.

System specs:
-Windows 7 home premium x64 (Full retail)
-About 1 year old computer
-OS install about a year as well

Anything else you need to know just ask, I think I've done this right.

All help is appreciated

A:BSOD playing any video game after 2-4 AMD driver crashes

Related to atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc. I would re-install the newest available.

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As topic stated, BSOD while playing Dota 2.

Iv been getting the BSOD error for a period of time.
I do appreciate your help. Thank you

A:BSOD while playing DOta 2, Driver IRQL not less or equal

Please perform the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the results of the tool here in your next reply

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I've had this problem since like 2 years and i havent been able to solve it, yes reinstalled OS more than 15 times, DDU drivers, reinstalled drivers, tried beta drivers, tried old driver, cleaned up the dust inside laptop, windowed, fullscreen game, disabled some services, disabled TDR on registry, delay TDR on registry (it just makes windows freeze for the time i put on the registry, example TdrDelay = 10 sec, windows freezes for 10 when TDR happens in dota), reduce dota 2 graphic settings, ccleaner, advanced systemcare, SFC/SCANNOW , verified files, (There was this time where i was messing with my pc trying to fix this issue where i thought ive fixed it because whenever the TDR happened dota 2 would freeze but it would run again like nothhing happened and i could still play but somehow then it didnt last long)

installed new version of dota 2 called reborn and for some reason it didnt crash for some 2 months and now whenever i play this new one it crashes the whole windows and i need to restart PC

There was a BSOD too where i disabled google chrome hardware acceleration or something like that and when i got to a page like dailymotion my computer froze and i had to restart.

The couple of thing i havent tried is Thermal paste because my laptop is very hard to open GPU wise. but i doubt thats the problem because the BSOD from dota started when i recently bought the Laptop like after 1 - 2 weeks

(Some stuff on the ZIP are in spanish, im from mexico)

A:BSOD playing Dota 2, driver stopped responding, etc .....

Please use the tool again, the zip file doesn't have any dump files.
Also, in your windows partition go to the folder windows. There you can find a folder called minidumps, it is the folder where the dump files are saved. Check if there are any dump files in that folder.

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I've been having BSODs continuously while playing Dota 2,and it happens only when I play Dota 2 and not other games.I started playing Dota 2 last month and the Blue Screens suddenly started to appear.I play it on the lowest settings possible.It's getting annoying having to restart my computer and play matches in the low priority pool.
System specs:
CPU: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz
Motherboard: Hewlett-Packard 0B10H
BIOS: Phoenix - AwardBIOS v6.00PG
RAM: 4.00 GB
HDD: ST3160815AS ATA Device
Sound Card: Realtek High Definition Audio
Graphics card: NVIDIA GeForce 8500 GT
OS: Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

Debug info from DM log collector:
Attachment 352434

A:BSOD and Display Driver crash playing Dota 2

Welcome to 7F. There are few problems showing up here, please follow the steps outlined below.

1: Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.

Attachment 352435

If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.

fffff880`081baf18 fffff880`012afcf8Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
2: Your nVidia drivers have been flagged.

fffff880`081ba608 fffff880`0f35fa51Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

1: kd> lmvm nvlddmkm
start end module name
fffff880`0f2fe000 fffff880`0ff8c000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Jul 02 18:42:02 2014 (53B4446A)
CheckSum: 00C4C7C9
ImageSize: 00C8E000
Translati... Read more

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I keep getting this errror while i am playing dota or watching youtube,facebook video . I had reformat my laptop however the error seem not fixed.

Hope u all can help me

A:BSOD while playing Dota and watch video,error IRQL_Not_Less_OR_EQUAL

Update your wifi driver . ( Looking at the image )

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Happening for a while now.. not constantly, occasionally.
its always:
Bug check code: 0x000000f4
caused by Driver: ntkrnlpa.exe
file description: NT Kernel & System
caused by address: ntkrnlpa.exe+def2c

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I have had multiple BSODs most frequently while playing Dota 2.

they usually happen in around 50+ mins in game and I have had them since about 2 months ago avery other game runs without problems.

I Did a driver verifier and ram check as was instructed on other posts. Ram check did not show any errors But when running verifier it gave me BSOD before windows could actually start. It said something about corrupted drivers on the kernel stack more info on the zip files.

I?ve used blue screen viewer and the reoccuring addres with the problem is ntoskrnl.exe+5094ec

If there is anything noteworthy I forgot to add please ask and ill provide the information.

Suggestions for a possible fix ?

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(I don't use English in my real life, so sorry for any lingual mistakes.)

Hello everyone. I have two problems with my PC. It likes to randomly restart from time to time. Sometimes when I browse the web, sometimes when I play a game.

Second problem shows up when I play games. Ocassionally I can play for an hour without problem, but another time game CTD's after five minutes three times in a row. It happens with almost every title I own.

My PC specs are:

CPU - i5 661 3.33GHz LGA1156 Box
Mobo - Gigabyte GA-H55M-S2H Intel H55 LGA 1156 (with latest bios installed - one of my futile attempts to fix my problem)
GPU - Gigabyte AMD Radeon HD7850 2GB/256 bit PCI-E OC
OS- Windows 7 64bit, full retail - I reinstalled it after a format few months ago (again - I was trying everything I can do to fix it)
Power Supply - Zalman ZM600-GT 600W

I own this PC for almost 3 years now. GPU and PSU are 1 year old, because I upgraded it. Problems with BSOD's and CTD's happened on my old configuration, but it didn't bother me that much back then.

All the fans are working, I ran CPU and RAM testing software a while ago without any bad results. I used temperature monitoring tools while playing games, and it never showed even a sign of overheating.

I have no idea what could be the cause of these crashes. Maybe it's a hardware issue, but I don't really know how to determine which part could be broken.

Finally - I made this dump zip file as described in the tutorial for posting bsod problems. I'... Read more

A:[SOLVED] Random BSOD's, constant crashes while playing games


Of the attached DMP files, we are seeing:



This indicates that invalid system memory has been referenced.

Usual causes are a bug in a device driver, hardware related memory issues, corrupt NTFS volume, anti-virus software.



An exception happened while executing a routine that transitions from non-privileged code to privileged code.

This bugcheck is generally related to a video driver issue.

Interestingly enough, we have an ATI/AMD based bugcheck in these DMP files: A0000001

If we take a look at the stack:

fffff880`03d63768 fffff880`048a211c : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`03d63770 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2311c
fffff880`03d63778 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`05764078 : 0xa0000001
fffff880`03d63780 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`05764078 fffff880`03d637d0 : 0x5
As you can see from the stack, atikmdag (ATI/AMD video driver) is what triggered the BSOD.

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only ... Read more

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I get this Bsod frequently when i play video games, generates randomly For example: could happen on my first game of dota 2 (ave. game last 35-40 minutes) to about 4-6 games of dota.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80073824E0
BCP2: FFFFF8800F9D523C
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

-x64 windows 7 -full retail version
-Self built pc

A:Constant bsod while playing video game

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps CPUID - System & hardware benchmark, monitoring, reporting

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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Please help me, I'm always encountering BSOD when I opened applications in the past. I formatted my pc and changed OS. My PC got good on Windows 7 Ultimate 32-bit in opening browsers but when I played Dota 2, I found out something, it always occurs only when playing Dota 2. This is the archive file AQUINO-PC.rar Please help me ASAP. I'm always "Abandon" in my games Thanks in advance.
Here's the zip file AQUINO-PC.zip

A:BSOD while playing Dota 2. (Only when playing Dota 2)

Hello and welcome Joshua mate we need the dump files - or at least I do see these and post back

Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

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Screenshot by Lightshot Some odd sounds from speaker (like the ones when your audio jack is not plugged in properly) and slowly gets worst when playing, then computer power offs, on and restarts. Any help?

A:Computer crashes while playing dota 2 . Never happened in past 2 years

The way to troubleshoot repeat errors is explained in Troubleshooting Steps for Windows 7 along with all other steps to go over your install thoroughly

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I've recently been getting ntoskrnl.exe errors, I've ran memeory diagnostics and ran several malware/virus scanners and currently am not picking up anything. I've attached all my dumb files from your diagnostics tool. Let me know if you need anything else!

A:Constant BSOD crashes while using several programs video conv/player..

ntoskrnl.exe is a system kernel on which the computer is crashing. It is failing to find the appropriate cause of the crash and so blaming the kernel itself.

We need to see some more info, so upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore po... Read more

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Hey, I hope someone can help me with this. I'm currently stuck in China for another three months and I'm not too keen on taking my laptop to the techs here. My computer skills are... limited so I'm not sure how much I'll be able to do on my own but hopefully, you guys can help me figure out something.

Over the past two weeks, my computer has been freezing a lot at certain periods. It can freeze about 10-20 times in the space of an hour. It usually begins with a crash while I'm browsing the internet (Firefox or Chrome) or working on a word document. After I do a force reboot, my laptop freezes again within the first 5 minutes after the startup screen as my startup programs are loading, sometimes after I've re-opened my browser or Word, or even when I'm not doing anything. I usually have to reboot a few times within a short timespan after the first crash. My laptop also freezes after inactivity; I go away to do something and ten minutes later when I get back, I find that my laptop has frozen.

Today, I got a BSOD. I forgot to write down the error but from memory, it was for a Driver State Power Failure. It occurred after I left my computer on when I went out for a bit.

Here are the details I could find:

OS: Windows 7
Full retail version
Age of system: bought in June 2011
Haven't reinstalled the OS
Intel Core i5-2410M CPU @ 2.30GHz
4.00GB RAM
NVIDIA GeForce GT 520M
Thanks in advance!

A:BSOD Driver Power State Failure and constant crashes

This was a timeout waiting for a driver to respond. Usually a driver. The two best candidates (with only one crash to examine it is not definative) are your Avast, and this driver Related to SSPORT.sys 32bit Port Contention Driver from Samsung Electronics. This driver is from 2005 and needs to be updated or removed.

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


Microsoft Security Essentials - Free Antivirus for Windows

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I've been experiencing a number of BSOD's over the last few month and I'd appreciate any help you guys can give.

I've tried using Blue Screen Viewer to help me try and understand what the issues are. I've had the following issues (most recent first):


My system is:
Model: Aspire M3641
OS: Windows 7 Windows 7 Home Premium
CPU: Intel (R) Core(TM) 2 Quad CPU Q6600 @2.4GHz 2.4Ghz
Motherboard: ACER MCP73PV NVIDIA MCP73
Memory: DDR2 4096Mb
Graphics Card(s): ATI Radeon HD 5770
Sound Card: Nvidia High Def Audio

A:Multiple BSOD crashes while playing video

Hi markanolan

Did you update your graphics card ?

Also run SFC /scannow

Click on type CMD right click on CMD underneath Programs (1) choose Run as administrator . Click Yes in the UAC window . Once the command prompt window opens up you will see the path of C:\Windows\System32>_ type the command below and press [enter]

sfc /scannow

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I hope someone here is able to help. Basically I bought this computer in about January and for the first 3 months it was amazing (iBuypower from tigerdirect). After that it just started randomly crashing during World of Warcraft and then it started crashing more frequently with every game. The first time it crashed, I thought it was my new keyboard (Razer Lycosa) but then I re-installed Windows 7 two more times and it still crashed even with a different keyboard. I'm extremely frustrated and I've tried just about everything to my knowledge so I would appreciate it greatly if someone knew what the problem was and could help me out.

Here is my computer information:

OS - Windows 7 Home Premium
Windows 7 Home Premium
OEM Version
8 Months
2 Days, Reinstalled 2 Times
Intel Core2 Quad CPU Q8200 @ 2.33GHz
XFX Radeon 5570 1GB

Thanks a lot. If there is any more information required please let me know.

A:BSOD - Windows Crashes from Playing Video Games

There are no memory dump files in the uploaded reports. Please do the following:


Please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html

There is one STOP 0xA error listed in the MSINFO32 report. While waiting for further BSOD's, please run Driver Verifier according to these directions:


Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Creat... Read more

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Hello, please could anybody help me? I get the BSOD when I play DotA 2.. its not imediately but after 5-10 mins. I have tryed to install the newest drivers for everything including my graphic card. I also tryed to set everything video on minimum but it didnt help as well. Thank you for your hints.

A:BSOD while playing DotA 2


Please follow the http://www.sevenforums.com/crashes-d...tructions.html instructions. This way we can assist you further.


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Hello, everyone! After I reinstall my windows I get BSOD while im playing DOTA 2. First steps after the new windows was to install my video drivers, google chrome and flash player, then I started to download dota 2 and and get couple BSODs while I downloading it. For now I tryed to change my video drivers but nothing is change. With some of drivers I have 1 BSOD per game, with others two time per game. I didn't update anything about "auto update windows". I hope and appreciate if we can solve the problem.

Here is my DM Log Collector
Attachment 342537

A:BSOD while playing DOTA 2

Host Name: CHYK-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: chyk
First step is to update Windows 7 completely.

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Hi guys, everytime I play a game called dota2, I get the BSOD. It only happens when I play this game. Any will gladly accept any help or advice you guys can give me. Thank you.

A:BSOD when playing dota 2


It appears that you are running Windows 8. This forum is for Windows 7. However, we do have a website for W8. Please visit: Windows 8 Forums and we will assist you there!


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Currently experienced BSOD while playing Dota 2, this happened just now.
I am abit worried that this could happen again in the future, so i wanted to isolate the culprit of this problem as soon as possible.

Before the bluescreen happened, my in game audio became weird producing a buzzing sound then BSOD.
I am confused on what caused this, because on other games i never experienced this.

Here's my system specs:
CPU: i5 4670
Board: MSI z87 GD-65 GAMING
GPU: HD6850
RAM: G.Skill 2 x 2gb DDR3 1333

Screenshot taken from BlueScreenView:

I have attached the file taken from SF_Diagnostic_Tool.

A:BSOD while playing Dota 2

Some info is missing.

Run this bat file as administrator - it will place a zip folder to your desktop. Upload it in your next reply.

Attachment 300525

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Hi guys, as the title states I have been experiencing consistent BSOD every single time I play DOTA 2 now without fail. I had just installed a new SSD a few months back and thought that the game on SSD might in someway be a problem. After removing it completely from my SSD and doing a clean installation of the game on my HDD the problem still occurs. I don't know if it helps but I would always use skype every single time I play the game with my friends. In the earlier days, the blue screen error message would appear longer as it is dumping files. But as it is a continuous occurrence now, the blue screen error message disappears quicker and quicker, leaving me no time to capture what error code was actually shown.

Attached is the DM Log collector from my PC.

Thank you.


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Hi everyone,
I have been getting random bluescreens while in a CS:GO or Dota 2 game, they happen at random times during the duration of my gaming session. I have also did a clean uninstall of my GPU driver and reinstalled from the AMD website. The Blue screens are mostly DRIVER_IRQL_NOT_LESS_OR_EQUAL, together with SYSTEM_SERVICE_EXCEPTION and KMODE_EXCEPTION_NOT_HANDLED. Any help would be appreciated, thanks.

EDIT: Forgot to mention that after I reinstalled the GPU drivers, it stopped for a few days and started again, thanks.

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Hello guys, I get the BSOD everytime I play dota 2. It used to happen before but it stopped after i changed my windows from 8.1 to 8 again, now its back again. I've attached the required file for you guys. Any help, tips or comments will be greatly appreciated. Thank you in advance.

A:BSOD when playing dota 2

Hi meaculpa31 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis for informative purposes :-

**************************Sun Oct 5 05:36:00.229 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100414-36878-01.dmp]

Windows 8 Kernel Version 9200 MP (8 procs) Free x64

Built by: 9200.16912.amd64fre.win8_gdr.140502-1507

System Uptime: 0 days 0:00:37.941

Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLockNoEtw+34a )

BugCheck 1E, {ffffffffc0000005, fffff802aae6f99a, 0, ffffffffffffffff}

Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802aae6f99a, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_c0000005_R


FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiInterruptDispatchNoLockNoEtw

BIOS Version F2

BIOS Release Date 08/10/2012

Manufacturer Gigabyte Technology Co., Ltd.

Product Name GA-78LMT-USB3

**************************Sat Oct 4 09:49:23.046 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\100314-23618-01.dmp]

Windows 8 Kernel Version... Read more

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hello, I have been having BSOD crashes ingame while on Dota 2. Here is the zip file uploaded, thanks

A:BSOD while playing Dota 2

Hi kevtk.

There are multiple issues.

One is the failing WiFi.

>[ 16, 2] 0 0 fffffa8009a5a050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Args: 00015400 00000000 00000005 00000003
[ 16, 2] 0 e1 fffffa8009c08c70 00000000 fffff800034d0210-fffffa800c95cd40 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015400 00000000 00000005 00000003
And the driver is old.

Image name: NETwNs64.sys
Timestamp: Sun Sep 18 14:56:48 2011 (4E75B958)
It is apparent that an update to the driver is supposed to fix the issue. Download and install Intel? PROSet/Wireless Software and Drivers for Windows 7 which works for your device Intel? Centrino? Wireless-N + WiMAX 6150.

The other fold of the issue is display/graphics.

BugCheck 116, {fffffa800ddf2010, fffff8800f3c051c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+91951c )

Followup: MachineOwner
Uninstall the installed latest version of t... Read more

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hi guys i was playing dota 2 and suddenly my pc restarded and i got BSOD here is the file please take a look at the file and help me oh and nothing in my pc is overclocked if someone can help me it would be awesome thanks a lot and have a nice day! and i also got the BSOD at 1:29 am
and here is my System Specs
OS Windows 7 Home Premium x64 SP1
CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard ASUSTeK Computer INC. P8Z68-V GEN3
Memory G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
Graphics Card ASUS GTX660 TI-DC2O-2GD5
Sound Card HT | OMEGA Claro Halo
Hard Drives 1TB SATAII/128GB SSD

A:I got BSOD while playing dota 2

hi guys someone please help me please thanks a lot!

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Hi all, im new here

it happened when i was playing dota 2 online, always appear BSOD. Here I attach dm log collector

thanks before
sorry for my bad english

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Im keep getting BSOD in this game. Unfortunately I dont know the error number but I could provide it next time I get BSOD if necessery. I use msinfo32 ans SF Diagnostic and zip the files in hope that will help you determine what is going wrong.
Thank you very much for your help in this matter.

Attachment 294319
Attachment 294326

A:BSOD playing Dota 2

Welcome to the forum.

Please test ram with memtest.
Test and Diagnose RAM issues with MEMTEST86+Pay close attention to Part 3 of the tutorial "If you have errors". Take the test for at least 7-10 passes. It may take up to 22 passes to find problems.Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+


Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\USER\Downloads\SF_21-11-2013\SF21-11-2013\111813-34772-01\111813-34772-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`0305c000 PsLoadedModuleList = 0xfffff800`0329f6d0
Debug session time: Mon Nov 18 16:25:55.158 2013 (UTC + 6:00)
System Uptime: 1 days 20:58:41.880
Loading Kernel Symbols
Loading User Symbols
Loading unloade... Read more

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Around last week i been getting BSOD crashes , this happens mostly when i shut down a program (dota 2 , skype , internet browser , etc) and sometimes the computer freezes and then it crashes.

A:BSOD playing dota 2

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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I'm sorry for making a new post which is exacly the same with this post:
BSOD while playing DOTA 2

But i'm new here and i just couldn't find a way to sent a pm to Arc http://www.sevenforums.com/member.ph...itor_messaging

It seems like he fixed the problem who this guy had. I have the same problem, bluescreen while i'm playing dota 2.
I've done that file, here is it:

A:BSOD while playing DOTA 2 (again)

Please follow Blue Screen of Death (BSOD) Posting Instructions

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Hey! dota2 worked fine on my pc for three months but then it started giving bsods so i set the graphics to low but it didn't help and i kept getting this one bsod after starting dota2 for 5-10 mins: DXGMMS1.sys

Here is my system information collected by SF Diagnostic tool and Dm log collector:

A:BSOD while playing DOTA 2

It appears a piece of hardware is faulty, either the GPU or CPU.
I recommend running Prime95 and Furmark to see which hardware piece is faulty.

Video Card - Stress Test with Furmark

Hardware - Stress Test With Prime95

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {ee000000, 2, 1, 82e78620}

Probably caused by : hardware

Followup: MachineOwner
*** Possible invalid call from 82ea3b7d ( nt!MiInsertPageInFreeOrZeroedList+0x1e7 )
*** Expected target 82e785f0 ( nt!KeAcquireInStackQueuedSpinLockAtDpcLevel+0x0 )

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everytime im finding match in Dota 2 i get BSOD after the loading screen..

Please help me with my problem..

A:BSOD when playing Dota 2

Please Help us in our problems >.<

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Hi guys, I don't wan't to bother you but its getting annoying.

I reformatted my pc last night because of BSOD.(I intended to clean install anyway)

After re-installing everything I still getting the BSOD. So I did a memtest, no problem on that area.

Attachment 274329

BSOD happens only while playing DOTA 2.

A:BSOD while playing DOTA 2

Lol? Again?

Hey mate, it is all stop 0xF4. Can you supply the MSINFO32.nfo file?
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

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BSOD is happening after starting dota2.Not immediately but after 5-10 min.
BSOD does not happen for any other cause.

Please help
The related files uploaded.

A:Bsod while playing dota 2

I would suggest updating your OS.....you have not yet updated to at least Service Pack 1. Apply all updates, then see if the system is stable.

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I know I have another open thread, but this BSOD is unrelated to the other one.

When I am playing Dota 2 (PC Game) I often get a BSOD a couple of minutes in. I tried turning overclocking off, and lowering the graphics settings, but it still happens. My video card used to overheat (up to 105C at some cases, but usually below 100C) but the fan was cleaned and now it stays at a reasonable temperature. I'm afraid it might have suffered permanent damage from the heat. Is that consistent with the error I'm getting? (0x00000116)

EDIT: I forgot to add that the BSOD used to happen very occasionally when playing DOTA 2. Then over time they became more common until they happen more often then not now. That's why I think it might be heat damage.

A:BSOD When Playing Dota 2

Hello kotoran.

The BSODs you uploaded are showing stop 0x116, that indicates display/graphics related BSODs.

It may be caused by some elements like an incompetent graphics driver, failing GPU, overheating, dust allocation, and insufficient power supply, mainly.

In that case, I would suggest you to do the following.

For the graphics driver, check the version of the driver in device manager.
Right click on my computer > choose manage.
In the resulting window, click on "device management" in the left pane.
Expand the "display Drivers" by clicking the triangle in front of it. It will show you Raedon HD 4800.
Right click and choose property.
Click on the driver tab of the property window.
Take a screenshot and upload it here.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know about the wattage of the PSU.

Let us know the results.
BSOD ... Read more

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Guys help me please... My laptop keep Bsod especially when playing dota 2
I got different BSOD everytime
1. irql_not_less_or_equal
2. system service exception dxgmms1.sys
3. dpc watchdog violation

and many many more...

Here is my minidump :

Dropbox - minidump


A:BSOD playing dota 2

Please read BSOD Posting Instructions

Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill your system specs more completely in.How to fill in your system specs:
Attachment 33919
Attachment 33920

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I have uploaded my system info file
Please help

A:BSOD while playing dota 2

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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bsod while playing dota2 in early game
thanks for any help

Attachment 342815

A:BSOD playing Dota 2

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Read other 1 answers

Hey guys, I recently had some BSOD problems with any online game and it was fixed by one of your BSOD helper dudes

Ever since then (only about a week ago) I've been able to play any game without a crash, except for Dota 2.

If anyone could help me out with my problem, here is the minidump file of the BSOD.


A:BSOD Only While Playing Dota 2

Quote: Originally Posted by Travesh

Hey guys, I recently had some BSOD problems with any online game and it was fixed by one of your BSOD helper dudes

Ever since then (only about a week ago) I've been able to play any game without a crash, except for Dota 2.

If anyone could help me out with my problem, here is the minidump file of the BSOD.


Hello Travesh,

Dump file didn't have anything specific to Dota 2. If it's only happening a specific game then it could be the game itself. I saw you have already ran the MemTest86+ and came out clean.

If your Overclocking the processor pleas stop it. Try to contact thier support and see if there is any updates or patches available because seems like it's very common problem with Dota 2.



Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072912-29250-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 30 01:49:53.504 2012 (GMT+5)
System Uptime: 1 days 5:31:33.022
BugCheck 50, {fffffa80524c0428, 0, fffff800035dc11c, 5}
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )
FAILURE_BUCKET_ID: X64_0x50_nt!MiEmptyPageAccessLog+dc
Bugcheck code 00000050
Arguments fffffa80`524c0428 00000000`00000000 fffff800`035dc11c 00000000`00000005
BiosVersion = F11
BiosReleaseDate = 07/19/201... Read more

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Whenever I play dota 2 there is always a very high chance that it blue screens. This only happens when I play Dota. The only thing I tried so far is updating the graphics drivers and disabling all the startup apps except the antivirus and steam. I really need help.

A:BSOD whenever playing DOTA 2.


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I was playing dota 2 while talking with my friend on skype. Nothing out of the ordinary as I had done that several times before. I launched the game using Razer Game Booster. Yesterday I also used ccleaner to clean registries, and I also uninstalled ~60 GB of games and programs, but didn't touch any files relating to steam(the program that hosts dota 2) or dota 2

Also I couldn't get a dxdiag dump via the SF diagnostic tool because of some error.

A:BSOD when playing Dota 2

Ok had a look through your files a couple of things of note:

First please uninstall alchohol 120% this program uses a driver that is known to cause BSODs. Once it is uninstalled please download and run this tool:

DuplexSecure - Downloads

next I notice that you have both McAfee and AVG installed, having multiple AV programs can cause some serious problems uninstall one or the other using their respective uninstall tools:

AVG Removal tool

McAfee removal Tool

Last I notice your Bios is rather old I would check the computer s manufacturers website for updates if there are any.

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Greetings Sir..

Please help me fix these things..

I got problem with my Dekstop PC AIO ( All in One )

When i play DOTA 2 sometimes its Blue Screen 0x7a appear..

I dunno whats going on so can u help me..

Thanks anyway..

A:BSOD When Playing DOTA 2

now its become 0xf4 >.<

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Hi techies out there, I have been playing Dota 2 for over 100 hours on my laptop and it is fine until the past recent week. My laptop is a month old and nothing happens when I play Dota 2 for the past 20 days or so.

Attached my dump files and dxdiag please have a look at it.

Checked all the dump files and it is caused by ntoskrnl.exe

Tried reformatting my laptop and it isn't helping.

Hope you guys can read my post and help me solve my problems.

Attachment 205487

Attachment 205488

Attachment 205489

Attachment 205490

A:Always BSOD when playing Dota 2

No DMP's were included...

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

We could also use some system information, which you can get easily by running msinfo32. To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory ... Read more

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I was playing dota 2 when suddenly my computador gives me BSOD with random error, 0x0000000a and 0x000000003b...

My computer couldnt start after the BSOD so i disassemble and reconect my hd, memory ram. 25% of the time i was able to go to my start up menu desktop, otherwise my computer dont even turn the screen on, i had to press the power button and then press it again until i got lucky and start the windows.

One time i was able to run the BSOD analysis and then it was very dificult to start my computer again. It seems that this problem was getting worst and worst even without doing nothing to affect my windows...

Today i was able to run the system restore and im able now to use my computer (until now) but i am seriously thinking in format my pc.

A:BSOD while i was playing dota!

I have run memtest i got this error

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I attached my MSINFO32 file, can you please resolve the very same issue for me.

I am using a HP dv6-3150se, so I do not know how to unplug RAM modules or stuff. -_-

Sorry for bumping up an old thread, but it seems this is the exact problem I am currently facing.


Okay, so to add further details.

I experienced BSOD for the first time on 1st May, I installed 13.2 Beta version of Video driver a month back or so (I play dota2 daily). I kept playing and it worked fine. Sometimes, Dota2 would just close suddenly. Now, from yesterday it started giving me loads of BSODs time to time. Today, I installed ATi 14.4 (not beta version), the match won't even start or if it starts, it'll hardly last 2-3 minutes before the BSOD pops in.

BSOD details:

Firstly I read the error to be IRQL_not_less_or_equal something, I read that it might be due to recently drivers and stuff so I restored my PC to 30th April.

Now I am having BSOD which states page_fault_in_nonpaged_area. I have reverted to my earliest driver already.

A:BSOD while playing DOTA 2

And here is the proper way to report a BSOD. Sorry, I came across the instructions after posting.

Nevertheless, here it is.

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