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BSOD after shutdown, error 0x00000d1, shutdown not complete

Q: BSOD after shutdown, error 0x00000d1, shutdown not complete

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini100811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 138.784

Could you help me fix it ?
Windows 7 Ultimate x32
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: F5V
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) Duo CPU T2250 @ 1.73GHz (2 CPUs), ~1.7GHz
Memory: 2048MB RAM
Available OS Memory: 2048MB RAM
Page File: 1275MB used, 2818MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Thank you.

Preferred Solution: BSOD after shutdown, error 0x00000d1, shutdown not complete

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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I thought the original problem was related to uTorrent, however it just happened again without uTorrent running.

There is no traditional BSOD, just black screen as the PC reboots. I get the "Start in safe mode option"

I had my RAM set to XMP but disabled that and set it back to Manual before this last crash.

I believe some constants are internet usage - all 4 crashes tonight the 360 has been playing a video from the PC HDD (my OS is on a 4x SSD array), and I've had a twitch.tv stream open too.

Thanks for your help in advance!

A:No BSOD but Complete shutdown and restart uTorrent issue Maybe?

4th reboot tonight

this time Chrome was running with about 15 tabs, one pop-out Twitch.tv screen.

Steam, and the usual background stuff.

I had logged into battle.net (starcraft 2) looked around, and started a match. The second the 3, 2, 1 countdown finished and the loading screen popped up - crash.

I've got my temps up here now and that all seems good.

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hello, my name is chris.

i have recently upgraded my machine.

Windows 7 Home Premium x64 (inc Service pack 1)
Asus Crosshair IV Formula
AMD Phenom II 1100T x6
Corsair Vengeance 4x 4gb 1600mhz
XFX Radeon HD6870
2x WD 20EARS 2TB Sata drives
1x sata HP 107d
Netgear RangeMax WPN111 Wireless USB 2.0 Adapter (PROBLEMATIC)
Netgear router

right, the problem...

after a 2-3 hours of constant downloading the network stops. even the software cant find any networks (not even the neighbours signals). when i unplug the usb adapter windows does not recognise that it has been removed. when i put it back in, windows does not recognise that the adapter has been inserted.

i then try turning the machine of via the start menu (i have tried shutdown, restart and logoff then shutdown). Either way, windows feezes at the 'windows is shutting down' screen. i have waited 10 minutes but nothing happens. when i reset the machine (i am ashamed of that by the way) the machine starts up correctly and then i remove then insert the adapter back in the machine. only then dows windows see all the networks in the area and i am then able to access the internet.

do you know what is wrong and how i can fix it.

ps, the motherboard had something called ROG GameFirst v4.53.1548 which somehow manages to increase my download rate by quite alot. about 100kb/s normally its about 46-48.

thank you for your help.


also, i have noticed that internet explorer 9 x64 'forgets' all my 'remembered' pass wor... Read more

A:annoying usb net drop no complete shutdown error

If you use third party "accelerators" and similar they can cause problems. Try uninstalling the third party application.

EDIT: I can not find any information at all about that software. I would also be extremely surprised if it could increase your download speeds by that margin. Have you any other information on it?

Regards....Mike Connor

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Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -


4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?


Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.


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We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
Any ideas how I can resolve the windows did not shutdown properly error.
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

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We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers


I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information


Hope This Helps,

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I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

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Hey guys,

So after I formatted my computer to get rid off old BSOD's and to start with fresh RAM.
I still am getting BSOD. I tried to run the SF tool but it does not work for some reason because it can't find somethings or something like that.

Thanks in advance,


A:BSOD playing SC2, error 0x00000d1


One of your other dump does not load, but at the moment:

Source | cpudrv64.sys | Likely a component of SystemRequirementsLabs CanYouRunIt - but can't reproduce it myself | System Requirements Lab

Source usbfilter.sys | AMD USB Filter Driver (likely part of the chipset drivers)
AMD Support & Drivers

Try getting an update for these drivers and post back

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My computer crashed when I was away this morning, I was wondering if anyone can tell the cause from the attached download.
Many thanks, Steve

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i was watching a video and my computer BS with error 0x000000D1.
Attachment 325999
Attachment 326000

A:BSOD while watching a video on vlc, error 0x00000d1

Hello Eric95204,

Please run the Hotfix listed on: "0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL" Stop error on a Windows 7 SP1 or Windows Server 2008 R2 SP1-based computer

Can you also run a scan with http://www.malwarebytes.org/

Please follow this guide, written by Gerry Conrell.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

Thank you,

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My computer recently crashed; I didn't pay attention to the first message because, like most people, I'm constantly getting an error message of some type so I didn't pay much attention to this one - until the screen requested the installation CD to be run. When I did that, setup began, running through the initial processes until the "installing windows" segment - when I received the following message:

Fatal Error: An error has been encountered that prevents setup from continuing. Setup failed to install the product catalogs. This is a fatal error. The setup log files should contain more information. Press OK to view the setup log file.

Pressing OK, I read:
Error: The signature for Windows XP Home Edition upgrade is invalid. The error code is fffffdda. The system cannot find message text for message number 0xfffffdda in the message file for syssetup.dll.

Fatal Error: Setup failed to install the product catalogs. This is a fatal error. The setup log files should contain more information.

Error: (same as above)
Fatal Error: (same as above)

Fatal Error: One of the components that Windows needs to continue setup could not be installed. The operation was cancelled by the user.
Fatal Error: (same as immediately above)

The error and fatal error messages then return to the initial two messages listed above - repeated several times.

Pressing OK restarts the system and the process happens all over again. I do have a valid copy of WinNT which was preinsta... Read more

A:Fatal Error message: "failed to install product catalogs" - complete system shutdown

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Hi, I am in need of some major help. When i start up my laptop i have about 3 min until i get a pop-up that says Explorer has performed an illegal operation and will be shut down. when i press details it says that it has made a page fault it module......(bunch of numbers). I have no clue what to do, please help.


A:Complete Shutdown

hrm... looks like someone hijacked the explorer and is sending out illegal things (viruses,trojans). since I can't personally see your computer I would run AV program.

Download Hijackthis. Post your log and run ad-aware SE just incase it is a virus that is doing this.

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I was working on this laptop normally, with it plugged in, when it suddenly just shut down. No warning, no beep, just a black screen and no response to any input. I followed several troubleshooting options with no results. It's as if it's simply died. Additional searches in the forum don't seem to give me any new solutions, please help!

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Hi Guys
hope you can help with my problem, after being turned on for a few hours my computer suffers a complete power loss this happens without warning and irrespective of what i am doing. the only indication that i have is the keyboard light is still on. it then requires me to turn off at the mains before it reboots.
this is driving me crazy as I cannot isolate the problem
Any Ideas?

my specs are as follows windows XP (Home) AMD Athlon 2000 and a American Megatrends motherboard K7SXE with 512 Mb SDRAM

A:complete shutdown

Is it overheating?

Check your temps when it turns off, you can do this in the BIOS.

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I am gettign a blue screen error btu i cant erad ti fast enoguh, it flashes and then reboots, i think its from my audio driver. I updated it from windows update and then i updated it from my driver cd, but it still was happening so i just deleted the driver and when it rebotted windows it installed default drivers, it only happens when i shutdown? Any clue of what i should do?


A:bsod error at shutdown

you running XP?

Check fo critical errors in Event Viewer= Control Panel/Administrative Tools/Event Viewer/System, look for red X's. Double click the event, then the link and ok to send to view details.

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I have Windows XP os. I started have problems with my computer shutting down with no warning. I downloaded Spybot, to try to cleanse my system and the computer would not complete the scan, it would shut down. When I run my AVAST virus software, it tells me that I have corrupt drives and drive errors. I downloaded a registry cleaner and tried just about everything. I don't know what to do. I cannot locate my os back up cd either. When I bought my computer it came with just a back up cd. My key is on a sticker on the side of my computer. What do I do. How do I fix this? Single mom on a very limited income.......needing assistance.

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Every time I try to restart my computer or shut it down, it follows all the steps until the "Windows is shutting down.." page comes on and it stays that way, days if I'd let it. I am running XP Professional and don't have any trouble except I'd like to do a complete shutdown to get rid of spyware, etc. Any suggestions? I'm a little wary of getting any more fixes from MS because my computer runs like a hippo after I download them...and they all say I need to restart before the changes take effect, alas another shutdown.

A:windows will not complete shutdown

Have a trawl through Task Manager before you shut down to make sure there are no Applications still running which might prevent shutdown. Did this behaviour start around the time of a particular programme installation? While in Task Manager look through the Processes - is there anything in there you don't recognise?

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My laptop isn't even three months old. It's a Dell Inspiron 510M, running on a 1.6 centrino processor, 256 RAM, and WinXP.

All of a sudden, I got the dreaded blue screen and the laptop shut down. Now whenever I turn my laptop, it loads the icons for a minute, then it shuts down every time.

Please help.

Edit: I restored the laptop to an earlier date and it SEEMS to be running fine, but I hope someone can look at my HiJackThis file to check if I have any problems:


A:Complete laptop shutdown

Logfile of HijackThis v1.99.1
Scan saved at 05:37:23 م, on 27/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.... Read more

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Before I explain my issue let me post my specs:
CPU: i7-2630QM
RAM: 16GB DDR3 (Don't know clock speed)
HDD: 1TB (2xRaid0 7200RPM)
GPU: Nvidia GTX560M (Native overclock, unknown)

The problem,
This only occurs or has occurred so far during intense graphics use (Heavy Gaming). After no regular set period of time during intense use the computer will completely shut off instantly with no warning, going into some sort of safe boot instantly. I call this a "safe boot" because I don't know what else to call it. No POST screen shows, and the LED doesn't even light up. Now my initial thought was that this was heat related, however I just had the keyboard replaced on my computer because of a faulty issue and when I received it back this is when I have been having the issue, and since I never had this issue before that I am thinking something happened during the repair process. I have sent the computer in twice now and am getting very frustrated. The first time they sent it back the RAID controller failed on me for no known reason so they replaced it and the hard drives. I do not know how this could have been related but this did not solve my problem. From my experience and knowledge this could be a number of things, including heat, GPU failure, Driver failure, Memory leak, Motherboard failure, AC or other Power related failure, etc etc. So what does everyone think? Has anyone else experienced this problem? I am sending it in tomorrow back for yet another repair with ho... Read more

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In advance, thank you for your time and effort to provide resource for this forum.

The computer doesn't complete the update when I try to shut down. It creates folders named with seemingly random series of digits and letters. It can't be deleted and a new folder is created whenever I try to shut down (w/updates). I can delete a lot of the files in that folder but there are 4 dotnetfx folders that can't be deleted. I've let it try to update overnight but it never completes.

I've run Malwarebytes and found no problems.

There are other symptoms but from other posts I've been reading, my description above is not unusual.

Your help would be appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 6150 LE , 256 Mb
Hard Drives: C: Total - 229412 MB, Free - 135678 MB; D: Total - 9034 MB, Free - 587 MB;
Motherboard: ASUSTek Computer INC., NODUSM3, 1.05, MS1C6BS05900232
Antivirus: Kaspersky Internet Security, Updated: Yes, On-Demand Scanner: Enabled

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I'm not sure whats wrong with my computer, and I've been looking everywhere and tryingeverything...but Im having no luck. When I try to log onto the net I get to step 5 on AOL sign up and then the computer completely shuts down??? I've try to see if the MSBLAST bug is on the computer...and I dont believe it is. I then tried the RPC patch from microsoft...but Im still having issues. Can someone please help me...I dont know what I have or what to do??? Oh yeah if possible please explain fully or keep it simple, Im a complete computer idiot

A:Complete shutdown, cant figure it out

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I recently installed some new Microsoft updates for my computer and I restarted and then let them install like normal, but since then every time i restart or shutdown I get a BSOD with the error non paged area or something of that sort. Any help would be very helpful as this is getting very annoying.

A:BSOD on Shutdown Non_Paged Error

Anyone know how to fix this?

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I built a custom desktop last week (specs are in profile). I've had 3 BSODs in the last 10 days. (The 4th one was caused when I tried to use DriverVerifier) The most recent one happened after trying to shut down Windows. BlueScreenView shows them as Bug Check Code 0x50 PAGE_FAULT_IN_NONPAGED_AREA. BSV has ntoskrnl.exe marked in all of them. I've tried using Windows Debugging Tools, but honestly I'm in a bit over my head at this point.

Dump files are attached. Any advice/help would be greatly appreciated!

EDIT: I have already run memtest86+ for 8 passes yielding no errors in memory. Also scanned hard drive with WD Data Lifeguard Diagnostic tool. No problems found there.

A:BSOD on Shutdown - Error 0x50

Problem Devices:
High Definition Audio Device HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&36B8CB0&0&0301 This device cannot start.
The above is your Intel HD Audio. You should install the latest drivers for it from your Gigabyte support site.

Update the following drivers:[code]dadder.sys Thu Aug 2 03:33:03 2007 (46B1A4CF)/code]
dadder.sys; your DeathAdder Mouse driver. Older drivers for these devices can cause problems.

Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should un... Read more

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I'm trying to troubleshoot a Sony Viao L231FX All in One for a customer and so far I have removed some spyware and viruses from it but now when it is shutdown or restart I get a BSOD.

So far I have been unable to read the .dmp files so maybe somebody here will have better luck on helping me figure out the issue.

Thank You

A:BSOD on Shutdown & Restart Error

I can't find MSINFO file there...
in SF tools, can you click "GRAB ALL"? so we can collect better data

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I recently installed 12GB DDR3 memory and changed it to AHCI mode. Then I installed the moberboards AHCI drivers from their website. This is the most recent thing I have installed.

Now whenever I shutdown my computer it takes forever and then eventually reboots saying "windows has recovered from an unexpected shutdown...blue screen/bug check etc" message.

I performed an analysis on the dump file and it produced the results below but I'm not exactly sure where the problem is.

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [c:\windows\minidump\050412-18283-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00201022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`018b0282?
Symbol search path is: srv*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows\winsxs
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Machine Name:
Kernel base = 0xfffff800`02054000 PsLoadedModuleList = 0xfffff800`02298650
Debug session time: Fri May 4 03:10:55.256 2012 (UTC - 4:00)
System Uptime: 0 days 8:06:03.130
Loading Kernel Symbols
................................................................ Read more

A:BSOD during shutdown, error 0x000009f

I reinstalled the GPU driver and will see what that does.

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For a few weeks now I have been getting recurring BSODs. I ran a memory and disk check and the BSODs stopped for a few days. Then today I got another BSOD.

I'm also a bit confused as to how to read a minidump file. I used the program WhoCrashed and it came up with this:

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

pwipf6.sys (pwipf6, Privacyware/PWI, Inc.)

Not too sure how to update this particular driver.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3548 Mb
Graphics Card: Intel(R) HD Graphics, 1550 Mb
Hard Drives: C: Total - 953766 MB, Free - 823059 MB;
Motherboard: ASUSTeK Computer INC., P7H55-M
Antivirus: avast! Antivirus, Updated and Enabled

A:BSOD unexpected shutdown error

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Hello, Iv'e been working on this for a few days now and cant seem to come to any definite diagnosis so I really hope someone here can help!

For the last 2/3 months I have sometimes noticed (but never seen first hand) that if I left my computer on for a few hours that sometimes Id come back and it had turned itself off, and then of course when I went to turn it back on the "Windows has been shut down illegally start in safe mode etc" message came up.

However I ignored it as it wasnt as yet directly effecting me using my PC. Unfortunately 3/4 days ago it shut down whilst I was using it and it has since been a pretty regular occurrence.

There doesn't seem to be a definite pattern to the shut down,

it happens after a while if I play a game, in this case Civ 4.
I has shut down during watching a video, as well as on the internet with many tabs on and music playing. Also it does it if I initiate a virus scan and most interestingly if I run a memory diagnostic it shuts down.

This led me to think it might be a hardware issue, the problem being that

it has never shut down during safe mode and I left it on the BIOS screen for several hours with no shut down. Also I can initiate a virus scan in safe mode and it wont crash.

Ive already performed a system restore

I hope I didnt write too much here, Ive tried to be as specific as possible but Im sure there is stuff Ive missed.

Any ideas?

thanks a lot in advance guys


A:Complete and unexpected System shutdown

Try pulling all but one memory module and see if there is any effect. If there is a bad module, try and isolate it and remove it. Just a hunch.

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I have a problem with my daughters computer, it shutdowns and restarts for no reason no indication anything is wrong, It has a gigabyte GA-8PIE1000PRO2, INTEL P4 3.0 1012 DDR 333 RAM, GIGABYTE RADEON 9200 GRAPHICS CARD, All updates have been downloaded. I hope you can assist me with this problem. Many Thanks Terry Horton.

A:Computer complete shutdown and restarts

I'll assume its xp your talking about. Go to start/ control panel/ system / advanced/ startup & recovery/ then uncheck the option to reboot.

Next go and right click on "my computer" select manage / event viewer/ system.
There see what report it gives for the last shutdown.

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I don't know where to start. Basically, I tried to uninstall unknown software using install/uninstall in win98 and one unknown asked me if I was sure I wanted to proceed. I clicked yes, heard my hard drive kick in, and that's when the destruction began. As I exited a window I was deied access back into that window. I closed control panel and was denied access back into it as well. None of my desktop icons would work and the icons under the START menu had changed. I shut down my computer. When I restarted a miniature version of my desktop wallpaper came up, and the Windows 98 registration wizard and EULA came up(but the text"Windows Regis Wizard" was real blurry looking). I did not proceed. I restarted in safe mode but each time a fatal exception occured and it would not proceed to boot any further.

What should I do?

A:Complete computer shutdown/takeover!!!

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ever since the second or third Vista update, my whole computer keeps shuting down while im playing STALKER shadow of chernobyl or Settlers - heritage of kings, and without warning (im pro at cordon lvl on STALKER now). ive tried the 3gb enabler thing and it didn't help at all. it does it in compatability mode (if it was just compatability it would display warning message anyway, right?) and i cant figure out whats causing it. and the strangest thing is that i have to turn it off at the wall, wait 2 minutes then turn it back on at the wall for the computer to actually turn on again.
my computer is a panther X2-6000
here is what it says on the sheet, lols :
AMD 6000+ dual core
GeForce 9600 GT
500Gb SATA 11 HDD
2Gb DDR2 memory
Gigabyte Ultra Durable 2 solid capacitor motherboard
hytec silent power 600W
800Mhz DDR2 memory
Superior Cooling
OS: Vista

if anyone has any ideas, please help me out. thanks

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When I booted my pc my mouse didnt work (A logitech trackball). I shutdown my pc and it hang on the shutdown screen for a 5+ minutes, then it blue screen error 0x0000009f. I also had this error 5 days ago, and i did a system restore and everything worked fine. But the issue came back today.
Attachment 324006

A:BSOD after shutdown hangs for a while, error 0x0000009f

Hi eric95204.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next go to https://downloadcenter.intel.com/default.aspx .... Try the Intel Driver Update Utility. If it offers any update to Intel USB3 / xHCI, get it.

When done, upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.

BugCheck 1000009F, {4, 258, fffffa8006739660, fffff8000445a3d0}

Implicit thread is now fffffa80`06739660
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys ( usbhub!UsbhSyncSendCommand+287 )

Followup: MachineOwner

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I have a problem as my laptop crashes following a period of inactivity or when i try to shut it down. I get the BSOD. I tried to update the service pack (pack 1), but that also fails with the error, driver power state failure. I have tried to look at and understand the dump file following a BSOD and it appears there might be a problem with ntoskrnl.exe. I attach the dump file in the hope someone out there can make more sense of it than me. Any suggestions on how to rectify my problem. Incidentally, i have only recently loaded windows 7. Prior to that I was using Vista with few problems.

A:BSOD on shutdown or restart, error 0x000009

Hi Revmd welcome to SF

Uninstall and clean avg from your system using the avgremoverx64

Download and install Microsoft security essentials
Update these old software\drivers

Starting from hpdskflt.sys HP Mobile Data Protection System Disk Filter
HP-Laptop Computers, Desktops, Printers, Servers and more

rismcx64.sys fffff880`04a00000 fffff880`04a13800 0x00013800 0x4587ad59 19-Dec-06 12:14:01 μμ
SbAlg.sys fffff880`0137c000 fffff880`0138e000 0x00012000 0x462dde00 24-Apr-07 1:37:52 μμ
sncduvc.SYS fffff880`07de8000 fffff880`07df0980 0x00008980 0x46417575 09-May-07 10:17:09 πμ
btkrnl.sys fffff880`058cd000 fffff880`059e3e80 0x00116e80 0x47436633 21-Nov-07 1:56:51 πμ
btwusb.sys fffff880`07bab000 fffff880`07bbab00 0x0000fb00 0x474b5415 27-Nov-07 2:17:41 πμ
rimmpx64.sys fffff880`051e6000 fffff880`051fb000 0x00015000 0x4822cacd 08-May-08 12:41:33 μμ
dump_iaStor.sys fffff880`02251000 fffff880`02361000 0x00110000 0x484f9a87 11-Jun-08 12:27:35 μμ
iaStor.sys fffff880`01213000 fffff880`01323000 0x00110000 0x484f9a87 11-Jun-08 12:27:35 μμ
snp2uvc.sys ff... Read more

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I recently updated my system with a 1TB raid 1 array. Everything worked fine for about 2 weeks, but I started getting a BSOD, error code 0x0000001e when I would try to shut down. At first it was intermittently, but it's become more and more prevalent. Now it happens every time the computer is shut down. After the BSOD, the computer will automatically reboot, leaving me no way to shut off the computer, save manually powering down the system.

I've done some basic research, and what I've found was that this issue is primarily related to system drivers not working properly. No new programs or application were added to the system since the hdd upgrade.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem
BCCode: 1e
BCP2: FFFFF800031796EA
BCP3: 0000000000000001
BCP4: 0000000000000018
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Server information: 3605e08d-343d-4549-a7bb-5c68e88554e4

I have attached the windows 7 Formus.zip with the related dumps and information. If there is anything else I can provide, please let me know. Thanks for your help, looking forward to resolving this issue.

A:Please help, BSOD upon shutdown or restart, error 0x0000001e

I would suggest updating drivers.

You can use

Driver Easy - Auto Detect, Download, Backup, Restore & Uninstall Drivers

Its free, and very good. Or DriverMax, its free too, but you need to make an account.

did you recently installed new network driver? Or any software regarding network?

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I was having an issue with a Power_state_failure every time I shutdown or restart the PC. It's a new PC and It has had this problem straight out of the box. When I get the blue screen it forces me to shut it down improperly. Furthermore, the computer freezes without a blue screen while restarting or shutting down and this also forces a hard shutdown. I have uploaded the results from the tool and thanks in advance for your help

A:BSOD - power_state_failure error on New PC (Shutdown/Restart)

Please update your profile system specs....

you did mention you had bluescreen ... I dont see any BSOD dumps in the zip you uploaded.

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As per the title I get freezes on reset or shutdown attempts about 95% of the time.

I recently replaced the PSU with a much beefier unit after the original melted so the system is getting plenty of power.

W7 Ultimate x64 (full retail), system is < 2 years old.

Any suggestion are welcome.


A:BSOD on shutdown or reset, error 0x9f.

Quote: Originally Posted by Eurosnob

As per the title I get freezes on reset or shutdown attempts about 95% of the time.

I recently replaced the PSU with a much beefier unit after the original melted so the system is getting plenty of power.

W7 Ultimate x64 (full retail), system is < 2 years old.

Any suggestion are welcome.


Related to RTL2832UBDA.sys USB DVB BDA Drive from REALTEK SEMICONDUCTOR Corp.. Re-install with the newest version available.

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I'm trying to troubleshoot a problem with my dad's computer and am hitting a brick wall. The computer starts up fine and has no issues. But when the computer is shut down, it almost always restarts itself. I disabled the "restart at system failure" option and recieved the BSOD.

STOP: 0x0000007e (0x0000005, 0xF73D2AB9, 0xF794B90C, 0xF794B608

pci.sys Address F73D2AB9 base at F73d0000 Datestamp 480252bb
If I start the system and then shut it down, nothing happens. But when I stress the video card, then it happens. Between that and googling the problem I am assuming it's the driver. I was going to update the driver and see if that did anything, but ati doesn't list the video card.

VisionTek ATI Radeon HD 2400 Pro AGP
(Listed as a 2600 series in Device Manager)
Windows XP Pro SP3
AMD Athlon 64 3400+ 2.4 GHz
1 GB ram

A:Solved: Stop error (BSOD) on shutdown

Read here for that error message:

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Hi there. Had this computer for about a month and a half. For the past couple of weeks, I've been plagued with a BSOD every so often, mostly occurring either during startup or shutdown, as well as once while playing a game. As far as I know, all my drivers are updated. That said, I'm fairly newbish when it comes to the more technical aspects of computers, so who knows. My basic system specs are as follows:

CPU: Intel Core i7-4280K @3.70GHz
RAM: 16 GB
OS: Windows 7 Home Premium 64 bit
Harddrives: 256 GB SSD - ADATA SP900, 500 GB WD50, 3 TB Seagate external harddrive
Video Card: nVidia GeForce GTX 780
Network Adapter: ASUS PCE-AC68 802.11ac

Also attached the .zip file containing info collected via DM Log Collector. Any help to resolve the issue would be greatly appreciated. :]


A:BSOD On Startup and Shutdown, error 0x0000007E

Hi DeathbyKimchi.

Try to update ASUS Utility\PCE-AC68 WLAN Card to version from
ASUSTeK Computer Inc. -Support- Drivers and Download PCE-AC68

The BSODs are all pointing to it.

Let us know the results.

*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880088c5661, fffff8800394d4d8, fffff8800394cd30}

Probably caused by : bcmwl664.sys ( bcmwl664+221661 )

Followup: MachineOwner

5: kd> !analyze -v
* *
* Bugcheck Analysis *
* *


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I have just recently built this PC (first build) around the beginning of December 2015 and I have been trying and trying to solve my BSOD issue and I just don't know enough to do it on my own so I am asking for some help.

Anytime I restart/shutdown my PC about 95% of the time it will get hung up at the "Shutting Down.." screen and it sits there for about 10-15min then the BSOD pops up, does its thing and restarts my PC back to desktop.

I have followed the upload instructions and uploaded the .zip file that was created from the instruction page download. If needed I can upload the much larger (~600mb) MEMORY.dmp that was created as well from the BSOD.

A:BSOD After Shutdown/Restart, error 0x0000009F

Welcome to SF Garadan77 .

The blocked irp appears to be caused due to TeeDriverx64.sys
which is the Intel Management Engine Interface driver.

A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d488060, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8013fe3e10, The blocked IRP
!irp fffffa80110f7760
Irp is active with 4 stacks 3 is current (= 0xfffffa80110f78c0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[N/A(0), N/A(0)]
0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
0 e1 fffffa800ea64220 00000000 00000000-00000000 pending
Unable to load image \SystemRoot\system32\DRIVERS\TeeDriverx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Args: 00016600 00000001 00000004 00000005
[N/A(0), N/A(0)]
0 0 00000... Read more

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Error recovery reports a BSOD during shutdown
Issues with toggling LAN adapter after internet connectivity breaks
Grab all in zip file attached
Thanks for the help.

A:[BSOD or error during shutdown][recovery pop up on startup]

Start Menu\Programs\GFI Software\VIPRE Internet Security Public:Start Menu\Programs\GFI Software\VIPRE Internet Security Public
Please remove the above for testing purpose. Uninstall using the free version of Revo uninstaller in advance mode to delete registry entries. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :Click on the start
Type CMD on Search
Left click and Run as Administrator
SFC /scannow

Full tutorial here:SFC /Scannow Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it.How to run Disk Check on Windows 7
Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Star... Read more

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For some weeks now i have a problem white my pc. It shutdown randomly and i don't get a BSOD or a error. When its starts up again i get the options for safe mode or normal start.

First I thought it was a ram problem but memtest did give any error. And when the memtest whas running it did shutdown.

OS: Windows 7 pro 64bit
HDD: 500GB 3.5INCH SERIAL ATA (7, 200 RPM)So i hope some one can help me


A:Windows 7 shutdown randomly and no error or bsod.

Well it sounds to me like its a power supply issue. Usually windows just does not clear out of the blue shut down completely on its own for no reason. As i said; most likely cause at this point is probably a power supply issue. I would take the system or just take the power supply itself out and take it to a local shop if possible and have it tested for proper voltage.

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Having problem where shutdown ends with the Windows shutting Down screen appearing for 20-30 minutes, then a BSOD with STOP 0x0000009F, in ntoskrnl.exe.

I was living with this for a while, but recently noticed cpu is running near 100% most of the time with SYSTEM at like 45% and SVCHOST.EXE about the same. Any extra activity like auto updates by any module (win update or avast update) brings system to a standstill... Tried stopping all update behavior, but then noticed the constantly high CPU.

Wondering if there's some driver problem causing both problems. Ran updated Spybot, and MBAM scans in addition to my Avast anti-virus, so think I don't have a virus.

Lenovo W510, Win 7 Pro x64, SP1

Uploaded the info from SF Diagnostic tool.

Appreciate help with what to look at! Thanks so much for anyone's help!
- Marcus

A:BSOD on shutdown, After 20-30 min delay. Error 0x0000009F

Welcome to SevenForums.

Please uninstall the Avast! internet security while troubleshooting. Replace with Microsoft security essentials. (To test)avast! Uninstall Utility | Download aswClear for avast! Removal

0: kd> !irp fffffa800df21990
Irp is active with 4 stacks 2 is current (= 0xfffffa800df21aa8)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 3] 0 0 fffffa8006d0f050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\Netwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Args: 00015500 00000000 00000005 00000003
[ 16, 3] 0 e1 fffffa800a859730 00000000 fffff8000451a200-fffffa800c296120 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015500 00000000 00000005 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800c296120

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm Netwsw00
start end module name
fffff880`05a92000 fffff880`065db000 Netwsw00 T (no symbols)
Loaded symbol image file: Netwsw00.sys
Image path: \SystemRoot\system32\DRIVERS\Netwsw00.sys
Image name: N... Read more

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Hi all,

This is my first post and whilst I understand there has been similar posts on this subject, to be honest, I have not understood them and I am going through a massive PC learning curve it seems.

Ok, to the problem! I have been given a PC by my girlfriends parents. I can surf for hours without any problems but then as soon as I touch a game such as WoW or basic Mahjong on the internet, after 10mins or less the PC completely shuts its self down. No error messages, just a complete switch off.

I can restart after a min and its fine until I touch a game.

My spec is (from my computer properties)

Pentium 4 CPU , 3.4GHz, 512mb of Ram.
I have a sticker that says Nvidea gforce fx but on the device manager it says CONNECT 3D RADEON 9550
CONNECT 3D RADEON 9550 Secondary
Windows XP Home

I have read much about overheating so I downloaded Speedfan but to be honest I have no idea what it is telling me.

Please help and let me know what other details you need and where I can get them from!


A:Complete PC Shutdown when playing the most simple of games

Sounds like an overheating issue with the graphics card to be honest.
When you're surfing the net and such, you're only using 2D acceleration, which takes very little power and produces very little heat. 3D acceleration produces tons of heat and uses a lot more power.

What I would do is open up the side of the case, and take a vacuum or can of compressed air (About $5-$10 at any computer store) and blow the processor fan/heat sink and the video card fan/heat sink (The video card is the one the monitor plugs into) out with it, or vacuum as much dust out as you can.

This, of course must be done while the computer is off.

Then try again.

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HP Pavillion will not turn on immediately after complete shutdown...

If you choose start/shutdown and power the pc all the way down, then press the power button to turn it back on it will not boot. It will power on, cd light comes on, can hear the pc fans and hears the kicker...the power light doesn't light, the suspend light does.

IF...you wait about 15-20 minutes, you can turn it back on. Acts as though it has to cool down. All fans are working.

Any clue?

A:HP Pavillion will not turn on immediately after complete shutdown...

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