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Windows 7 Service Pack 1 x64 Update Error 80070002

Q: Windows 7 Service Pack 1 x64 Update Error 80070002

Hello. I have noticed that there are 309 errors in my CBS log but I don't know how to fix them. I've been trying for around 6 months to install service pack 1 but no matter what method I try it fails showing the 80070002 error.
Here is my CBS log:



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A: Windows 7 Service Pack 1 x64 Update Error 80070002


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I am trying to install SP1 and am not able to either from Windows Update or the complete x64 package. I get the error File_Not_Found(0x80070002). I get this error after the computer restarts and the service pack fails to configure (around 10%). I have 7 Home Premium x64.

This happens after the computer restarts and fails to configure SP1 during startup. The solution for this error mentions having this error searching for updates which is not the problem in my case.

I have tried SFC scan, System Update Readiness tool and Fixitit 50202 but none of them fix the problem. I don't want to resort to an inplace upgrade.

Here are the log files-

CheckSUR.persist.log - CheckSUR.persist.log
CBS.log(zip) - CBS.zip

Can anybody tell me what to look for in the CBS log file?

A:Trying to install Windows 7 Service Pack 1 SP1 error 80070002

SP1 is indeed causing grief for some users.
I note you have tried the recommended
You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services
Some links for you to peruse -
Learn how to install Windows 7 Service Pack 1 (SP1)

How to uninstall Windows 7 Service Pack 1 (SP1)
See if this helps -
* Unplug all USB devices
* Clean out all temporary folders,
* Download and scan with SUPERAntiSpyware Free.
* Make sure your anti-virus program is not interfering in any way with the installation.
*Try it again.

You may have to do the unthinkable & reinstall Windows.
This would save a lot of time / be much quicker than all the hours you might spent trying to fix it some other way.

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I'm currently running Windows Vista 32 Bit Home Premium Service Pack 1 on a Dell Inspiron desktop. When trying to load Vista service pack 2, I keep getting get the following message over and over again. Service pack 2 appears to load in its entirety only to revert the install at the last second. Service pack 2 will not load. Please advise.

Windows Vista Service Pack 2 (KB948465)
Error Details: Code 80242016

A:Windows Vista Service Pack 2 Update Error

Try the solution posted here: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/d0ad1b61-2b90-4c2f-9fdc-5db63fca4ec4

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I installed service pack 1 and a few other updates last night on my dad's work computer. I think the computer somehow managed to power off last night before completing the update even though it was plugged in.

Now the computer can not boot windows because it get's stuck around update 300 and receives a fatal error.

I am trying to do system restore however I can't access it due to an administrator password on the laptop. I talked to their IT person and I still can't get the password to work.

My dad never made a recovery disk like I asked and doesn't have the Windows 7 Pro 32 bit disk so I can't access it that way. I only have a 7 Pro 64 bit disk and a 7 Home Premium 32/64 disk.

What other ways can I go about fixing the problem? It's critical it is fixed within the next 12-16 hours.

A:Critical error after Service Pack 1 Windows update

Try this first.
Boot into Safe Mode before Windows starts loading. F8 on many computers. Try a System Restore before update.

Their may be other options but this may get you working again.
Let us know if this works or if further help is needed.

Take a look here before trying install of SP1 again.

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Hey everyone! I'm in need of some desperate help. It just came to my attention that all of this time, Service Pack 1 has never installed. I've tried most of the common fixes from various posts on this topic such as the Windows Update repair tools and even Tweaking.com's Windows Repair tool and nothing seems to work. I would like to see if someone can help me work on the problem people have with the "Manifests" folder. If someone could give me some assistance it'd be greatly appreciated. I'm trying to get a DBMS for SQL and need SP1.

I have attached my CBS folder for diagnosis
Let me know what other files you need me to provide for diagnosis and i'll certainly provide them!


A:Service Pack 1 Windows Update Error 800B0100 Help!

Here's the problem list from CheckSUR....

Unavailable repair files:
SFC appears to have found nothing amiss - yet.

I'll work up a fix protocol and post it later today.

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Greetings friends!

The short : I am trying to update my windows 7, however every time it gets to installing updates (Windows 7 Service Pack 1 for x64-based Systems(KB976932)), it fails with error code 8020002E.
I have tried
Running the system update readiness tool
Using the windows update troubleshooter
using the sfc /scannow
Ran a chkdisk
formatted the windows recovery partition (I suspect this was a mistake)
The long : I did a clean install of windows 7, I previously had windows 10. I formatted the hard drive windows 10 was on and then created two partitions. I then installed windows 7 from a usb flash drive during boot. The bootable usb was created with Rufus. After I installed windows the first things I installed was my network driver and then my display driver. My display driver didn't work and after troubleshooting and reading multiple threads I then came to the conclusion it was because I didnt have service pack 1 installed.
This brings me to where I am now, Struggling to install the windows 7 service pack 1 update. I have tried running the network troubleshooter tool and the system update readiness tool a few times and after a few restarts and failed attempts to no avail. At the moment the update seems stuck on installing updates (in the updates window i accessed from control panel) at around 70%. I am leaving it as is for now since it is 1.30 am and i gotta be up at 6 so I am leaving it overnight.

Here is the logs as per instructed by the guidelines C... Read more

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Hi guys, first of all, sorry for my english, i'm from Portugal, and i see that in this forum the people maybe can help me.

So, the problem that i have is when i try update my windows 7 to Service Pack 1 in Windows Update.

I leave here a print of what show in my pc.

Update Error Print

And now the CheckSUR:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-09-01 18:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_12_for_KB2559049~31bf3856ad364e35~x86~~ Line 1: ??n?l?hV!w?????&??8???????0H}???0??n.? ?t T???Gn?2?O??
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2559049~31bf3856ad364e35~x86~~

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Seconds executed: 435
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1

Unavailable repair files:

I try what the windows says to do,... Read more

A:Error trying update to service pack 1 Windows 7 Premium

Hello & welcome levezinho,

Generic steps to take before installing Windows 7 Service Pack 1.

* How to increase your chances of installing Service Pack 1 successfully.
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

*Clean out all of your App Data> Local>Temp...
Start > Run > %temp% > ok > Organize > Select all.> Organize > Delete > You may be asked to
"Try again" or " Skip"

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Steps to take before installing Win7 SP1
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Windows 7 - Service Pack 1 ? How to install Step by Step
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
Further links for you to peruse.

Windows Update error 800B0100

windows 7 service pack 1 kb976932 with error code 0x800B0100 - Microsoft Answers

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Recently, I've re-installed windows 7 and proceeded with the windows 7 updates, but it gave me the 800f0826 error. I've tried the methods in the other guides and whatnot but it has been of no help. I've tried the troubleshooter, the standalone package which installed the hotfix, all to no avail. I've attached my CBS log below, can anyone please help me?

Sorry the file is zipped because the log is quite large!

A:Windows Service Pack 1 Update Error - Reverting Changes

See if these links provide you with some help...

Service Pack failed to configure.. Reverting changes.. Error - Microsoft Answers

Win 7 SP1 ERROR 800f0826 - Microsoft Answers

Read other 4 answers


I have seen that this problem has been solved before on this forum for other people, but that it is different in each case.
I have tried to install windows Service Pack Update through windows update and also downloading it. Both won't install due to error 800b0100.
I also dowloaded the recomended Windows6.1-KB947821-v12-x64.msu file to check the problem and maybe solve it. It hasn't worked.
I add the checksur log file, hoping someone may help me.


A:Windows 7 Service Pack 1 update error 800b0100

All of the content listed in the CheckSUR.log are contained in Service Pack 1.
So, the download or the installation may have been corrupted by 3rd party software interference.

To rule out both conditions suggest you first configure your system to Clean boot - How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

NOTE: In the Clean boot state all 3rd party firewalls will be Disabled. If a 3rd party firewall was previously being used, ensure that the native Windows 7 firewall is now On in Control Panel.

Then download and save the full, standalone of Windows 7 SP1 x64
Click the Continue button to Validate Win 7 first, then download and save windows6.1-KB976932-X64.exe

When the download completes close all open programs and web browsers.

Create a folder on the root drive ( the drive where Windows is installed on, usually, C:\ ), name it SP1, ServicePack, or whatever suits your fancy.
Open the folder, right click windows6.1-KB976932-X64.exe , choose 'Run as administrator', agree to the UAC prompt.
Do all of the restarts while the system is still in the Clean boot configuration.

Did that get SP1 installed ?
Whether it did nor did not, after the attempt to apply SP1, undo the Clean boot configuration and restart to normal Windows mode now.

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My hard disk got corrupted and I had to reinstall windows on a new hdd...I tried numerous times to install SP1 via update or as a downloaded stand alone installer... Please find attached log file error message I got is as above...Thanks in advance!

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How can I resolve this common problem I have... unknown error during install of Windows Service Pack SP1 update ? I had to restore my older notebook to factory status and now this important update won't complete the install due to this error code. I also
can't update Internet Explorer browser from version 8. Can somebodey help me with these issues?

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I tried to do window update for Windows 7 Service Pack 1 for x64-based Systems (KB976932) but several times it fails and i get Code 800B0100


ps. I've included CBS.zip but I left out 2 files named CbsPersist_20130515203233 and CbsPersist_20130515231501 due to file size limit

A:Code 800B0100 error when tried to update Windows 7 Service Pack 1

Please list the failing updates - then we can try and work out which is causing it.
Please also post your C:\Windows\windowsupdate.log file

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Hello everyone.

would anyone be able to help me with my problem, im trying to update the windows 7 service pack 7 but keep getting an error 800B0100

tried installing it from the windows website but does not work ether.


A:Windows 7 Service Pack 1 for x64-based Systems update error

Please follow the Windows Update Posting Instructions and post the requested data

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I have a HP mini 110-3000 and am trying to install the Windows 7 Service Pack 1 but every time I have tried to update, it comes up with error code 26. I have tried everything that I could think of and need assistance.

A:Windows 7 Service Pack failed to update, error code 26

Hello Krayola47, welcome to SevenForums!

Can you post the requested data please?

Windows Update Posting Instructions


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Hello Everyone ,
I am the Sr analyst in wintel team and having a issue with server 2008 R2 . we have multiple servers in production ,which needs to be update to 2012 R2 . as the support from Microsoft has ended on jan 14 2020 . before upgrade to 2012 R2 . i need to do the
windows update on my production servers which are running 2008 R2
the error which i am getting is below 

error(s) found 

code 80072EE2

steps which i have performed .
disable offload
check all registry settings
deleted software distribution files and restart the windows update service 
Kindly help me to resolve it if any one knows about the solution .

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Hey all, im trying to install SP1, i keep getting this error, here are the logs.

A:Windows Update service pack 1 error- 800B0100 (logs inside)

Here's the error-list from your CheckSUR scan...

Unavailable repair files:
servicing\packages\Package_for_KB979916~31bf3856ad36... Read more

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I keep getting this error every time I try to install update Windows Service Pack 1 (KB976932) on my poor PC. Ran SURT & scf /scannow (integrity error fixed). Here are the log files: Attachment 361175
DxDiag: DxDiag.txt

Please excuse my ignorance & Thanks!


A:Unable to update Windows 7 Service Pack 1 (Error code 800B0100)

Here's the summary from the CheckSUR scan...

Seconds executed: 1253
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
This looks to me like an attempt to bypass activation and validation requirements...

We need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtote... Read more

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I cannot download this particular Windows update-Windows Vista Service Pack 1 (KB936330). I didn't figure that out until today when I went to reset Windows updates from auto to manual. When I looked at the log this file shows failed over and over from way back in 4/28/09until now.

So, is this file important? Should it be downloaded to my PC? If the answer is no then disregard the rest of this post. But if the answer is yes any help would be appreciated.
If yes, then I need some help. I am using the directions at http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070002 to fix error 8007002.

But I get stuck at the double click on DataStore folder. I cannot gain access. I am using administrator.
Adobe can't read it. The message I get is-"Adobe Reader could not open DataStore.edb because it
is either not a supported file type or because the file has been damaged".

When I ran Filecure it indicated "no problems". So I am at a loss as to how to access the files so I can
delete them (per directions at link provided).

A:Solved: Windows Update Error 8007002-Windows Vista Service Pack 1 (KB936330)

Ok, a lot of you have looked at this question, but nobody has responded. Is it because it's not an important update? Or is it too old a problem (going back to 4/09)? Or some other reason? I can't believe no one knows the answer to my question since I've asked much more obscure questions in the past and gotten answers. So PLEASE, if someone could clarify what I'm dealing with I would offer techie sainthood upon you.

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Hi, I've been getting this error when searching for updates in Windows Update for a while now, it started almost 8 months ago but because my PC had hardware problems I didn't use it for a long time and was using my laptop so I'm just getting back to this problem now. Everytime I try to search for updates in Windows Update I get an error with code 80070002, and for some reason when I go to installed updates there is nothing there! for the life of me I cannot remember what caused there to appear no updates installed, can anyone please help?

A:Windows Update error 80070002

Welcome to TSF ;

Please follow below link

Windows Update error 80070002

Please let us know and post back to here.

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Background: I've been doing my research on this for a while, but have yet to find a solution. It seems to be a common problem with varying solutions depending on the user. I have a basic level of understanding, but may need some hand-holding on specific tasks.

Windows 7 Professional 64bit

Problem: My windows update isn't updating and has given me error code 80070002 every time I look for updates. I've run some of the recommended windows fixes with no luck. There is no list of installed updates either.

Related info: sfc /scannow does not work. I cannot restore to previous restore points. It seems I cannot do repair installs, only a full clean install (obviously I would like to avoid this). I have run SFCfix and there are no errors (see below box). I have also run chkdsk and there are no errors.

Any further information needed?


SFCFix version by niemiro.
Start time: 2015-06-07 10:50:35.753
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-06-07 10:51:56.120

A:Windows 7 Update Error 80070002

The following Key appears to be missing from the registry, according to the CBS.log...

I'm not sure why CheckSUR didn't find and flag it

However, the key doesn't exist in my machine either, although there is a related entry elsewhere. There are no other versions of that key within the stated hive that I can find, so I wonder what's going on...

Perhaps that is the source, rather than the target, in this instance...

Please open an Elevated Command Prompt, and run the following commands

REG QUERY "HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a"

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the ... Read more

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hi tried the fix and surt but i get hotfix failed when i tried to instal from the link off the forums
SFCFix version by niemiro.
Start time: 2016-04-09 22:33:37.087
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-09 22:39:24.778
any help would be gratefull regards karl

A:windows update 80070002 error

Please download and run the Windows Update Troubleshooter.
Post the results in your topic.
Clicking on the link above will start the download automatically.

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Hi.. Today I had to do a re-install of Vista (for various reasons ) and it was going fine, (everything worked) then i started to run the updates you know. and there was like 78 of them. anyways, i got through some of them and now when i try to run windows update it doesnt work and it gives me an error message of
"80070002" now ive looked in COUNTLESS webpages for help on this, including microsoft's link that is supposed to lead you to a fix.. but it didnt work. (that involved shutting down the auto-update thing and then deleting some files in the Softwaredistribution folder ...didnt work..
ive tried using the SFC scan, but everytime i use it i get the same message that i need to reboot.. so that didnt work

also, i tried to just bypass installing updates, and go straight to SP1, but it always says i need to reboot my machine every time i try to run the standalone SP1 file.
anyhelp HUGELY appreciated here


A:Windows Update Error - 80070002

This site may help:http://www.mydigitallife.info/2007/12/21/f...pdate-in-vista/

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Windows 7 is not updating any more.
Did step one didn't change anything.
My cbs.zip file is more than 8 mb (its 20mb) what should I do?
It gives this error code 80070002.
It says most recent check for updates: never
Updates were installed: never

I can't start a sfc/scannow with command promt. This is also not possible in safemode.

Can anyone help to get windows to update?

A:Windows 7 update error 80070002

Part of the cbs.zip file

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I've ran into a problem recently. I find myself in a situation where I need to update my current operating system - Windows Vista Home Premium (x64) - from Service Pack 1 to Service Pack 2.

Now, normally (afaik) this would be achieved using the Windows Update tool but in my case it does not seem to be working. It tries to install the update but near the end it stops with an error '80070002'.

I've tried these Microsoft guides referring to error 8007002 (didn't fix my problem though):

Windows Update error 80070002

How do I reset Windows Update components?

Now, the first link asks me to download the System Update Readiness Tool. There is a big notification on the download page that says "The support for Vista without SP2 has been discontinued.." etc. So, I'm not sure that the tool even works for me anymore. Nevertheless, I downloaded it and after a lengthy loading screen it did say that the tool was installed. After booting my PC, I still received the update error though.

Besides those guides, I've read on other threads that registry errors might be the cause for my update problems. I've done a System File Checker scan and it said that it found some defective files but it couldn't fix them. Also, it referred to a .log file for more infromation but unfortunately I have no way of deciphering the file.

I've also downloaded the Service Pack manually and tried to install it but I keep receiving an error as well. I even went as far as to t... Read more

A:Windows Update Error 80070002

First cross your fingers, then hope, then try this
How do I reset Windows Update components?

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Trying to install Vista SP1 via Windows update. Keeps failing with the above error. This is a Windows Vista Business Toshiba R500 laptop that the hard drive went on me. I have since restored the Vista OS on the new hard drive by using the recovery disks I created. I have followed the MS troubleshooting options by deleting the Windows update history as it may have previously had SP1 on it.

Now the SP1 update is the only one it finds and it just will not install.

Anyone come across this and overcome it?

A:Windows Update Error 80070002

Take a look at this and see if it is any help. Note that when I read through it, the grammar seemed a bit odd, so read carefully.

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I can not update Windows 7, this error 80070002


A:I can not update Windows 7, this error 80070002

Windows Update error 80070002

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hello guys. i have a new problem. i cant install the service pack 1 for my windows 7 and im using 64bit OS. every time i try this, it "downloads" up to the 29% and then gives me that error. i have tried everything the the info page tells me to do (which isnt much), i even downloaded some repair tool from microsoft downloads page to see if it helps but for some reason it doesnt even there reads in the description that it should fix the update error 80070002.

any help/advices are appreciated.

A:Windows update error 80070002

Are you downloading via Windows Update?

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We've had several systems recently that were infected with various versions of Fake Alert trojans that we were able to clean using the tools described in the virus removal section of this website. In a few cases after cleaning the virus we can't install Windows updates. Get error message 80070002. We've tried all the Microsoft recommended fixes and some posted on various other forums. We end up having to reinstall Windows. Is anyone else having this problem? Have a fix?

A:Windows Update Error 80070002

Are you sure about the error code?

What update gave you this error? Service pack?

What kind of fixes did you try?

Did you find any traces of zero access rootkit on the fake alert infected systems?

Did you check if BITS and windows updates services are running?

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Service Pack 1 for Windows Vista is available through Windows Update. So, I try to install it, but when it gets to 20% downloading it stops and shows error code 80070002. I followed Windows Help instructions but it did'nt work. I have downloaded all previous updates successfully and other applications can update with no problems. Input will be appreciated.

Extra facts:
I have an extremely slow internet connection (5-10 kbps)
I have a Stone Age computer.
My internet provider does not support peer to peer download.

A:Windows Update Error 80070002

Please, have mercy on my poor pathetic soul and help me!

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I have been getting the Windows update error 80070002 for over a year now. I have tried the fix listed  http://windows.microsoft.com/en-CA/windows-vista/Windows-Update-error-80070002 numerous
times and I would like to finally be able to update my operating system. I have also tried to run the fixit utility listed http://support.microsoft.com/kb/910336 It
will not install. It stops while trying to install PowerShell giving me the following message: Fix it troubleshooting cannot continue because an error occurred. We're sorry, but Powershell failed to install. Please try again later.

Nothing I have tried has managed to fix this error message. Does anyone have any solutions that I have not previously tried?
Thank you.

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Windows update is providing Marvell - LAN - Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller lan driver but i am not able to install can anyone help me

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The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem.

This is my first post to the forum, so I'd welcome remarks about style or detail ...

The system in question is a Windows 7 Pro, 64 bit, SP 1. It is a localized version, thus I can't always give the exact english wording of messages, sorry.

What was wrong

Compared to my rusty and trusty (private) Win XP, the Win 7 (developer) machine has always been somewhat brittle: It had sporadic Blue Screens in the past, but most of the time it worked.

The "situation" developed as I tried to update the system (the setting is automatic fetch, manual install). Windows Update failed with some error code I did not write down; I tried several rounds of sfc /scannow and reboots, and after some research I decided to try the "official" fix: KB947821, the "System Update Readiness Tool". This looked right for me:

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

After running for several hours (I was warnded about it) it finally finished installing, claiming a successful install. Unfortunately, the situation was even worse now: Search for updates consistently failed with error 80070002, and the system file check tool sfc /scannow also would not com... Read more

A:Windows 7 update error 80070002 - the story of a fix.

Nice explanation - and well done!

The problem usually arises because of a single bit-flip where one binary digit is flipped (1/0 to 0/1), resulting in a value which the OS can't make any sense of, or which is prohibited - this then locks out any further access to the value, and permissions become irrelevant.
Much of the time the system can get around it, and some of the time, CheckSUR will actually create a new value that works. It seems that neither was the case here, and the error caused the SFC crash and WU lockout.

It is possible to edit the hive using a hex editor to see and replace the offending character which will allow normal access to the Key for modification/deletion. Usually, the hardest part is to find the affected key.
I've done this successfully using HxD hex editor - but only in the Components hive, which is usually not loaded by the OS. Doing it for the Software hive would be more complex, as you'd need to do it from either a second machine, or from a Recovery Environment boot so that you don't run into normal access problems with an open hive.

If you actually look at the value in the error statement you can see what looks to me like an immediate bitflip there

I doubt that this of itself is enough to cause the problem, but it could be that there are unprintable characters. I do... Read more

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A few things to get away before I start this post:
I have read the sticky post by Geekgirl and I know I might not get an answer.
Yes, I know that Windows 7 is a beta. So don't give a bunch of flak about it being a beta and there are bugs.

So I had a friend install Windows 7 on my laptop and dual boot it. It worked perfect until about a week ago when I tried to update. Now, every time I try to update, I get a 80070002 error.

I asked my friend if he knew what was up with it and he said he had intalled the Windows 7 watermark patch and Timernuke.

I found and followed instructions to remove both of those and then followed the instructions on TechNet to fix the error on Vista.

The problem still exists. I am mainly just posting this to see if anybody else has this problem and would like to work together to find the solution.

Thank you.

A:[SOLVED] Windows 7 Update error 80070002

hi mate not sure if this is any good to you but that has been an issue with vista maybe one of the solutions or attemps may be useful although you would need to search the forum

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I have a computer that just won't update Windows at all. Windows 7 32-bit ,Toshiba Satellite L505 laptop.

I've tried every single thing I can think of and every suggestion I've come across and nothing has worked. I've done chkdsk, memory tests, sfc /scannow, resetting the SoftwareDistribution folder, every relevant Windows Fix-it tool. I even formatted the hard drive and did a clean install and yet the problem persists.

I should mention, sfc /scannow does not run properly. I get the "Windows resource protection could not perform the requested operation" error.

Also, I get regular IE and Windows Explorer crashes and occasional freezes. Could this be due to the lack of updates? That's what I suspect but I'm not sure. I know there are many many updates that the computer needs.

I'm stumped. Any ideas?

A:[SOLVED] Windows Update error 80070002

Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

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Since last month I haven't been able to update windows as I keep getting error code 80070002, and i've tried every suggestion by microsoft to no avail. Any help would gladly be appreciated!!

A:Can't update windows, error code 80070002

So have you tried this one either with the auto fix or manually You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services and/or do you have a restore point that can take you back prior to the previous updates ?

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I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.
SFCFix version by niemiro.
Start time: 2015-03-07 13:50:59.827
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28?.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo?s-b..io.data-cm?linetoo}_31bf38?6ad364e?5_6.1.7601.17514_none_e6510234bbcb2a8c

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total uni... Read more

A:80070002 error code when trying to update windows 7 64-bit

You have bitflips in the registry - possibly the result of problems with RAM.
I suggest testing with MemTest86+ first to check that out.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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1st hope in right thread?
Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)

Installation date: ‎07/‎07/‎2014 14:24

Installation status: Failed

Error details: Code 13EC

I have also the error of 80070002.
Im a complete novice so i will do my best to get the info you need in helping me

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEVE-PC
System Manufacturer MSI
System Model MS-7673
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3300 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.19, 01/08/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Steve-PC\Steve
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 5.84 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.7 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys

Thank you in advance.....Alex

A:error Code 80070002 windows 7 update

1st = Yep - own thread is always good

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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The windows update successfully downloads updates and then when I click "Install Updates" it says:
Error Found:
Code 80070002 Windows encountered an unknown error.
I know this has been mentioned many times from multiple people and I have tried nearly every suggestion I have found and nothing has worked. I have many important files on my PC, so a clean install would be the very last thing I would try.
I am using Windows Vista Home Premium 32 Bit.
Any help would be appreciated greatly!


A:Windows Update Error Code 80070002! NEED HELP!

Oh and by the way,
I uninstalled my SP1 and SP2 from my PC to try an upgrade install from within windows (My Setup DVD did not have any SP's on it. It also came with the computer from dell, already installed). I had heard that this works like a repair install and helps fix any corrupt system file problems. But when it gets to the second part of the install (after copying windows files, i think) it says:
Windows was unable to complete the installation and will install when you restart the installation again. The installation window popped up again and so I tried again. It said the same thing, I tried it multiple times but it refuses to work. I rebooted and it booted into windows setup, not vista. It started and then said:
The setup could not start or something like that. Using msconfig I have changed the default OS back to vista.

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I keep getting this failure when I try to run Windows Update on this machine.
I booted into Safe Mode and tried running sfc /scannow which results in:
   Windows Resource Protection could not perform the requested operation.
I then copied CBS.log which has this info on the latest run:
2016-02-24 19:28:29, Info                  CBS    Starting TrustedInstaller initialization.
2016-02-24 19:28:30, Info                  CBS    Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.074 WcpInitialize (wcp.dll version called (stack @0x7fefb65f0dd @0x7fefb9998b5 @0x7fefb9634e3 @0xff8be97c @0xff8bd799 @0xff8bdb2f)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.261 WcpInitialize (wcp.dll version called (stack @0x7fefb65f0dd @0x7fefb9e6816 @0x7fefb9b2b18 @0x7fefb9635b9 @0xff8be97c @0xff8bd799)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.308 WcpInitialize (wcp.dll version called (stack @0x7fefb65f... Read more

A:Windows 7 Update Failure error 80070002

Why are you running sfc /scannow in Safe Mode?
Please download and run the Windows Update Troubleshooter.
Post the results in your topic.
Clicking on the link above will start the download automatically.

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I have been getting the windows update error code 80070002 for a while now.

I ran SURT and did not get any errors.
When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds.

here is a zip of my CBS dir

I'm not positive but I think there is some corruption in my HKLM\COMPONENTS

I have run Chkdsk /r /f and did not get any bad sectors

Thanks for any help.

A:windows update error code 80070002

I should warn you that my track record n fixing this type of error is not good (yet!) - mostly because its rare.
Having said that, it does look like there is corruption in your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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So a while ago my computer got that error and i literally tried everything i can to fix it, and failed. I now realize the reason i get an error is because a while ago i deleted my ProductId from the registry for a reason, and exported it but now i cant seem to find, i must have deleted it by accident. But now i literally how no idea if im able to recover it somehow, or recreate it. I would really appreciate if im able to recreate it somehow!

it was in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

remember theres ProductID and ProductId, i have ProductID which is located in


but i need ProductId, which is located only in \CurrentVersion

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I have had my pc running on Vista for about 3 months. For the first couple of weeks it allowed me to do Windows Updates. Since then I have had a whole range of different errors and as I found a fix for each one it was replaced by another. I am now constantly getting the Error No. 80070002. I have tried everything I can find online to rectify the problem including those below which seem to have fixed other people's pcs. Any help greatly appreciated.

Solution One
1)Stop the windows update service (from services)
2)Delete temporary update files - In Datastore and download
3)Restart the the windows update service

Solution two
Apply this file
after u apply this file reboot and try to do a update again it should work http://www.microsoft.com/downloads/...-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe

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not installing, getting an error. Ive done what it says to do HERE

still not working.

is there another way/place to download sp1 and install it?

thanks for any insight you can offer on this issue...

A:cant install sp 1, windows update error 80070002

This is a common error, follow the instructions given in this thread, in the sequence given.
SP2 fails error Code 80070002

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I have been trying to update my computer for about 6 months now to no avail. Updates are downloaded, but not installed - - instead I get error code 80070002 and the updates all fail . I have tried using the stand alone installer, and all the recommendations that windows help offered, but no luck. I read through another thread and tried using the MGADiag.exe program and my OS is genuine, but the error code 80070002 comes up repeatedly throughout the report. Please, if anybody knows how to resolve this issue, I would be very appreciative!

A:Windows Update Error Code: 80070002 - Help PLEASE!

80070002 is a File Not Found error. It suggests (to me) a corruption of the downloads. Give this a try (you must be using an adminstrator account for this):

- Go to Start and type "cmd" (without the quotes)
- at the top of the Search box will be an entry for CMD.EXE - right click on it and select "Run as administrator"
- In the black window that appears, type "net stop wuauserv" (without the quotes) and press Enter. Wait until the screen tells you that it's completed successfully. Leave this window open as you'll need it later. If it prompts to stop other services, tell it yes.

- Open up Windows Explorer and navigate to C:\Windows\SoftwareDistribution. Delete the contents of the folder (but not the folder itself).

- Go back to the black window and type "net start wuauserv" (without the quotes) and press Enter.

- Reboot and see if Windows Update works now. Let us know what happens.

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Hi everyone,

I've been having problem with this for a while now, but it hasn't really affected me until recently. My Windows Update service works (mostly) fine and continually updates as I would expect. However, only the Windows Service Pack update has failed to update time after time since mid last year. When I attempt to update, an error message pops up saying "cannot find the specified file" or "Code 2".

Nothing that I've looked up seems to help my problem. And now this is starting to affect my updates on other programs. iTunes naturally has problems, but I've never had it quit playing songs before and scroll up the list rapidly not being able to play them (which is what it now does at times).

Also, my explorer program seems to stop working whenever it feels privy, and I can't at that point open up multiple windows of the same programs on the taskbar. The process typically works this way: (Hypothetical scenario) I turn on my computer, open up the internet, minimize to open another program, minimize that program to go back to internet, open a new window in internet, minimize that internet to go to desktop. When I go back to open up internet, the windows appear above where I hold my mouse on the icon but I can't get to either. I have to open a new tab just to get to one of the windows so I can close it.

I have no idea how to explain it any better, but if ANYONE has any ideas on how to fix this, please help! I've t... Read more

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Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.

A:Windows update error 80070002 and System restore error (Both)

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.
Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.

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