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Random stuttering/popping and audio dropouts

Q: Random stuttering/popping and audio dropouts

I recently purchased a hp pavilion 15-au010wm laptop 6 days ago and right out of the box I noticed that the audio playback would stutter or make a popping sound and sometimes have dropouts randomly so I tried updating my audio, video, WLAN, BIOS and bluetooth drivers but the random stuttering and dropouts continued. Note that it doesn't affect video playback, just the audio. Any idea what could be causing this issue?

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RELEVANCY SCORE 200
Preferred Solution: Random stuttering/popping and audio dropouts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 85.2

Im desperate here as I simply cannot figure out the solution is and this thing is driving me nuts.

I have major latency issues and from DPC checker have figured out that its my network adapters (or at least I think).
When I disable both of them, I get nearly perfect sound.
Ive re installed them/dloaded new drivers multiple times and no difference.

Does anyone have any other suggestions?

I have a DELL E6400, Windows 7/64bit.

Any help is greatly appreciated.

A:6 months now and still no solution to audio Crackling/Popping/Dropouts

I know its no help but I have exactly the same problem with home built asus based PC, with tenda 802.11n W322P network card.

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RELEVANCY SCORE 77.2

Dear HP Support Team! There are many discussions on this issue... Of course, some of them are solved!BUT, I'm sure, that a lot of people are experiencing the same problem as me..., namely, each time the GPU throttles (observed with GPU-Z and/or EVEREST and/or GPU Observer ? Sidebar Gadget), it causes a DPC latency spike (~ 60k as in my case, measured with DPC Latency Checker) which causes sound glitches (audio crackling, popping, stuttering), when I listen to a music, browsing the Internet (for example)!!! You can be sure, I'm not alone! So, my question is: why there is still no solution to this problem?! excepting the disable powermizer (for those, who use nVidia graphic card) or disabling Windows Aero!I have this problem more than two years since I bought my HP Compaq 8710p (GC102EA) with Windows Vista preinstalled, and now with Windows 7 Ultimate! Please, reply!!!Thx. P.S.:Here're some discussions to this subject:dv6-2064ca sound crackling once every 5 minutesCrackling Noisedv6853cl Crackling sound playing mutimedia with speakers or headphonesSound distorts, pops while surfing internet on dv9730usDV5-1050ei - popping and crackling sound while playing any musicYou can find more by searching to the forums "Notebook PC Sound and Audio"  and using the tags: "CRACKLING", "POPPING", "STUTTERING"...

A:AUDIO CRACKLING, POPPING, STUTTERING

I have the same problem, only mine only does it on start-up and shutdown.  Brand new dv7 3174 right out of the box and it's got deffects.  Does HP not turn these on and test them before putting them on shelves???  This is ridiculous it's gone on this long and HP has offered no solution.  Also i spoke to HP on the phone today and they state that there is no record of this being an issue.......... yet all one has to do is google the issue to find out that most if not all of there customers are experiencing these same issues.  I personally would not buy HP again after this, the sales guy tried to talk me into buying a different name brand at the store and I didn't listen cause I liked the DV7, so maybe I brought this on myself.  SHAME ON HP FOR THERE TERRIBLE CUSTOMER SERVICE AND SUPPORT ALONG WITH RESEARCH AND DEVELOPMENT.

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RELEVANCY SCORE 75.6

hi all. i made a post similar to this one before in the hardware section but im starting to doubt its a hardware problem. i have a creative audigy platinum 2 ex sound card that started to crackle and pop when i played sound in winamp. it wasnt too big a deal at first but it became louder and more invasive after a while. so i figured my sound card was the problem. so i got an m-audio audiophile 24/96 card and the problem was still there. this is terrible for me as i use a lot of audio editing/multitracking software. and these programs would also stutter and crackle whether i was recording audio or just playing back. so i figured whatever ill use the onboard soundcard for a while, but even that one is doing the same thing. with winamp the crackling wasnt as often as with the creative/m-audio cards. when i use any audio editing software however it would crackle a little then the whole comuter started to slow down. i made a habit of keeping task manager open while using the software to check what was eating up the cpu and it was the audio program. but i noticed if i closed the audio program quick enough the cpu load would transfer to another program and if i closed that program it would transfer to another program for a few seconds, usually my antivirus. another problem i have is with youtube. about a minute into any video the sound stutters so it sounds almost like an echo and the video along with it. in task manager it shows iexplorer.exe using 100% cpu. ive tried everything: i... Read more

A:audio skipping/stuttering/crackling/popping problems

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RELEVANCY SCORE 74.8

I have recently discovered the root source of the audio stuttering, popping and minor dropout cuplrit, its my wireless lan adapter, once I disable my wireless lan, the stuttering, popping and the drop outs vanish so i'm assuming its the driver causing it because I ran a diagnostic on it and it "PASSED". All help is appreciated. Note: This affects both my bluetooth headset and speakers.Note 2: the stuttering, popping and drop outs stop after just disconnecting from my WiFi, but after reconnecting, it starts happening again.

A:WLAN causing audio stuttering, popping and drop outs

Hi. Please try the latest  Intel Wireless LAN Drivers:     http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77954.exe Released on  Oct 14, 2016 Regards. 

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RELEVANCY SCORE 68.4

For months I've tried every possible solution I could find but nothing has helped even a little. I turned off Turbo Boost, updated every driver, turned off global v-sync through control panel, turned off gaming mode and DVR, and the only thing I think of is that it might be my monitor being a free-sync opposed to g-sync.
Specs:
Operating System Windows 10 Home 64-bit CPU Intel Core i7 7700 @ 3.60GHz 36 ?C Kaby Lake 14nm Technology RAM 16.0GB Dual-Channel Unknown @ 1199MHz (17-17-17-39) Motherboard Gigabyte Technology Co. Ltd. B250M-DS3H-CF (U3E1) 28 ?C Graphics VX2457 ([email protected]) ASUS VH198 ([email protected]) 4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 49 ?C Storage 119GB Ironside Titanium 128GB SSD (SSD) 1863GB TOSHIBA DT01ACA200 (SATA) 38 ?C Optical Drives No optical disk drives detected Audio Razer Kraken 7.1 Chroma

A:random graphical/audio stuttering

Hi and Welcome to TSF!

What is the make and model number of your PSU?

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RELEVANCY SCORE 68.4

For months I've tried every possible solution I could find but nothing has helped even a little. I turned off Turbo Boost, updated every driver, turned off global v-sync through control panel, turned off gaming mode and DVR, and the only thing I think of is that it might be my monitor being a free-sync opposed to g-sync.
Specs:
Operating System Windows 10 Home 64-bit CPU Intel Core i7 7700 @ 3.60GHz 36 ?C Kaby Lake 14nm Technology RAM 16.0GB Dual-Channel Unknown @ 1199MHz (17-17-17-39) Motherboard Gigabyte Technology Co. Ltd. B250M-DS3H-CF (U3E1) 28 ?C Graphics VX2457 ([email protected]) ASUS VH198 ([email protected]) 4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 49 ?C Storage 119GB Ironside Titanium 128GB SSD (SSD) 1863GB TOSHIBA DT01ACA200 (SATA) 38 ?C Optical Drives No optical disk drives detected Audio Razer Kraken 7.1 Chroma

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RELEVANCY SCORE 66.8

Hi, my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.

I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.

I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.

A:Random audio stuttering and mouse freezing with normal use

I posted some more info into this issue with LatencyMon. It looks like it has something to do with dxgkrnl.sys and Wdf01000.sys. They both have the highest DPC and ISR counts. Not sure what to do cause i cant reinstall DirectX.


Code:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:29 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: WILSON
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: ... Read more

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RELEVANCY SCORE 66.8

Hi, my computer will always randomly freeze for 1-3 seconds when I do normal tasks (like using chrome and skype). The freezes cause audio and mouse to also freeze during that time.

I tried to swap CPUs, get a new mobo, use different RAM and nothing works. I've got this problem since Windows 8. But its been progressively worse. Now I also sometimes have problems POSTing and the display will turn black when I boot up to the login screen.

I used latencymon to check which drivers are causing the problem and when I disable my GPU drivers the stuttering is gone. I don't have any of these problems when using DirectX apps. My GTX 660 has the latest drivers installed.

A:Random audio stuttering and mouse freezing with normal use

I posted some more info into this issue with LatencyMon. It looks like it has something to do with dxgkrnl.sys and Wdf01000.sys. They both have the highest DPC and ISR counts. Not sure what to do cause i cant reinstall DirectX.


Code:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:29 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: WILSON
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: ... Read more

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RELEVANCY SCORE 64.4

Lately I've been having a problem where my audio snaps and pops. It's not constant but it can get pretty noticeable. Especially on more calm music. It occurs while any audio is playing. Skype calls, Youtube videos, songs, video games. Anything. At first I had thought it was simply because my headphones were getting old worn out, but when I switched to new headphones the crackling and popping still occured.

Looking at some old forum posts here from 2009 I downloaded a tool called DPC Latency Checker. Ran it, and then started disabling and enabling devices one by one in device manager. Running normally there's an alternating pattern Where it will be down towards ~130 then suddenly spike to ~2500 and back down again. Back and forth.

After nothing having any real logical affect on this I noticed something weird when I disabled a program I use called Virtual Audio Cable, for streaming purposes. Suddenly the latency jumped to the high 14,000's and stayed there. Then after re-enabling VAC, the latency continued to stay in the high 14,000's. I can't seem to replicate whatever happened there.

My BIOS is up to date, my sound card drivers are up to date, and really, I hadn't changed anything prior to this problem starting in order to cause it. If anyone has any idea on how to help, please. This is driving me nuts.

A:Seemingly random audio crackling/popping

Please fill in the My System Specs - we can only guess and talk in generalities without it.

If you look over the many posts on this forum (and other forums) about the popping and crackling you will see its an often reported problem.

There is no "one fix" for this, however there are some things that are known to cause it (and high latency). Wireless controllers (wi-fi) are one known cause. A user on the Sonar (recording software) forum reported getting spikes and high latency as shown with the DPC Latency checker. His problem turned out to the the wireless adapter (controller) and as soon as he disabled it his problem went away.

Video drivers and sound drivers are another issue.

That Virtual Audio Cable sets up virtual audio devices and that can be a prime issue. You should have a "System Mixer" (could also be called Stereo Mix and what SoundBlaster calls "What You Hear") and these functions will allow you to record streaming audio.

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RELEVANCY SCORE 61.2

Hi Everyone,This is the first time I am posting in this forum. I think I am infected with something. I don't know how I got it and I don't know how to remove it. It keeps playing random clicks, the same ones that play when a link is clicked in a browser. Sometimes, ad audio plays in the background especially the one saying "Congratulations, you've won!". The laptop is running really slow as well especially while browsing the web. I ran DDS.scr and got the two text files. I tried running gmer.exe as instructed in the steps but after it would finish scanning and I would try to save the report the computer would hang and I would have to manually restart, so I don't have that report. Here are the rest of the reports, thank you to anyone who can help me. I would really appreciate it!DDS (Ver_10-03-17.01) - NTFSx86 Run by mk7 at 23:19:25.32 on Sun 08/01/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1280 [GMT -5:00]AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:&... Read more

A:Infected with random ad audio sounds and clicking noise, Microsoft Phishing Filter keeps popping up

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 60

HiI have a problem using my Behringer X32 with my new HP 400 G3 SFF. Whenever I try to record audio in my DAW, Sonar X3, I get dropouts. I have tried the ASIO and the WDM drivers and whilst the WDM is slightly better - it tries to playback the audio, whereas the ASIO dropsout as soon as I click play or record - I can't get it to work. I have tried changing buffer sizes, latency, etc and I have tried all of the regular Windows tweaks to improve performance but to no avail. The PC has an i7-6700 processor and 32GB of RAM and an SSD. So should be able to handle it easily. If I use my old sound cards (Roland SPS25 and an Alesis) I can record and playback 12, 16+  audio tracks just fine. I have run LatencyMon to try to find the problem but the only thing this picks up on is:CPU SPEED______________________________________________________Reported CPU speed: 3408 MHzMeasured CPU speed: 1 MHz (approx.)Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.______________________________________________________ I have set Windows Power for High Perfo... Read more

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RELEVANCY SCORE 60

This has been an issue on both my old/new PC, I cant ever figure out how to fix this but it's been driving me mad. It randomly just gets worse at the worst times. I ran LatencyMon for a few minutes and got this: Audio pops - Pastebin.com

This latency issue has been going on since my old PC, my current one is only less than a month old and its been doing it to. Lots of audio pops and dropouts.

A lot of the main ones I see come up are:
hal.dll
ataport.sys
ndis.sys
USBPORT.sys (Fixed by disabling USB3.0 apparently)
NETIO.sys
iusb3xhc.sys

A:Audio dropouts/Pops

You list the sound card as AMD High Definition Audio Device, which is sound for HDMI, not the regular PC sound. Are you using HDMI?

The regular PC sound would be RealTek, IDT, etc.

Are you using Wi-Fi or wired cable for internet? Wi-Fi is a known cause of your problem.

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RELEVANCY SCORE 60

HiI have a problem using my Behringer X32 with my new HP 400 G3 SFF. Whenever I try to record audio in my DAW, Sonar X3, I get dropouts. I have tried the ASIO and the WDM drivers and whilst the WDM is slightly better - it tries to playback the audio, whereas the ASIO dropsout as soon as I click play or record - I can't get it to work. I have tried changing buffer sizes, latency, etc and I have tried all of the regular Windows tweaks to improve performance but to no avail. The PC has an i7-6700 processor and 32GB of RAM and an SSD. So should be able to handle it easily. If I use my old sound cards (Roland SPS25 and an Alesis) I can record and playback 12, 16+  audio tracks just fine. I have run LatencyMon to try to find the problem but the only thing this picks up on is:CPU SPEED______________________________________________________Reported CPU speed: 3408 MHzMeasured CPU speed: 1 MHz (approx.)Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.______________________________________________________ I have set Windows Power for High Perfo... Read more

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RELEVANCY SCORE 59.6

Recently, a few times a night my internet connection drops out randomly for usually 2-3 minutes (During that period it's constantly searching, sometimes it comes in for a second, then right back out). I've replaced our modem (Ubee DVW3201B) to no avail.

The strange thing I've noticed is that is seems to drop out when a device connects to the router (Linksys EA9600), like if I turn on another computer. And just recently I noticed that it drops out if I disable my network adapter and reenable it. It doesn't do it every time though. This all started about a month ago, when TWC was out for the entire area for a few hours.

According my the modem's diagnostics, everything is well within proper values and I know, unlike last time I had issues, it's not a corroded splitter.

Anyone have any ideas what the problem could be? Thanks! I don't know if this helps, but when it goes out, Norton logs it as the the IP address disappearing from the adapter. Additionally, I've noticed that whenever it drops out, every device in the DHCP client list renews its lease.
 

A:Solved: Random Internet Dropouts

So, you have a Linksys router connected to a Ubee modem/router combo. At the same time the Ubee loses it's connection to the ISP and all devices lose their connection to the Linksys, right? My guess would be an electrical problem. If both those devices are plugged into the same power strip or surge protector try plugging them directly into a wall outlet, or at least try a different power strip.
 

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RELEVANCY SCORE 59.2

Hi everyone, hoping I can get some advice here, please? I have a Inspiron 15 7000, brand new, and have noticed micro freezing and audio stuttering. I ran latency monitor and have had a few different drivers pop up as culprits but i'm not sure what to do about it. I've also had storport.sys and wdf01000.sys show up as well.
FYI, I've tried a fresh Windows install, flashing different BIOS versions, disabling ACPI battery in Device Manager, disabling Wi-Fi card and disabling Intel Speedstep but i'm still having the issue.
Other people have suggested disabling the Realtek audio drivers and using default Windows ones, which I have yet to try. I will post my LatencyMon results below and thanks in advance for any help!
LATENCYMON Results
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:02:40 (h:mm:ss) on all processors.
SYSTEM INFORMATION

Computer name: DESKTOP-J30I94V OS version: Windows 10 , 10.0, build: 15063 (x64) Hardware: Inspiron 15 7000 Gam... Read more

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RELEVANCY SCORE 59.2

So recently I have been noticing pops and crack sounds in my music. I did some research and came to the conclusion that it is the dpc latency. Here is all the information that you might need to help me with this issue.

You can find my system specs on my profile:
Windows 7 Help Forums - View Profile: czaarek99

You can see that all of my drivers are updated here:

Well, there AHCI driver isn't. But I just downloaded it from ASUS website but the program still shows it isn't updated.

Here is a log from latencymon:
Private Paste - Pastie

Here is the screenshot of latencymon:


I don't know what to do anymore, I have pretty much updated all the drivers. This problem is pissing me off extremely. And oh, I did try a clean install of windows too (but obviously I had to re install all my drivers)

A:DPC Latency Issues, Audio dropouts

Here is how to post screenshots on this forum:
Screenshots and Files - Upload and Post in Seven Forums

I notice Avast is one of the items in the latency mon. Disable that and see if it helps.
Also, if you have a wireless internet connection, wireless is known to cause the problem you are having.

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RELEVANCY SCORE 58.8

Hi, I was looking around for an active PC forum for some help and this one seems to have a few users so hopefully I can get this resolved! I'll try and keep everything quick.

Basically the Wi-Fi connection loses connection for a fraction of a second and breaks what it is doing, i.e. downloading a file >10mb or so, the download begins fast and after a few mb stops until it eventually fails. Video streaming will buffer a bit and then stop, if I let the video get to the end it just sits there pretending to load and I need to move the slider back a few seconds to make it buffer again. Speed tests won't complete, they start off fast and then stop, the speed just goes down slowly until the test gives an error. Google instant search is broken so I had to disable that.

That's basically the idea, general web browsing is fine because I don't need to receive lots of continuous data, it's the above things that give problems. This is only happening on Wi-Fi and only on my laptop. If I plug into Ethernet and try a speed test it completes with no problems, 2 seconds later on Wi-Fi and it gives an error. I can also complete them through my phone without any problems so it's something to do with the laptop.

I did a full Windows reset and let Microsoft automatically get drivers, problem was still there. I downloaded the official driver from the Toshiba website and installed that, problem was still there. I scoured the internet for drivers and found a more updated one than the previ... Read more

A:Random Wi-Fi dropouts, Ethernet working fine

Welcome to the forum can you run our wireless test right click and choose run as admin post results www.crewetown.co.UK/wireless.exe

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RELEVANCY SCORE 58.8

Hello friends!

It's time for yet another audio dropouts thread. I've been trying to troubleshoot this issue myself for weeks and now I turn to you good people for assistance.

Issue

I experience momentary (<0.5s) audio dropouts which occur very infrequently, maybe every 30 minutes or so. This occurs across different media playback applications (Winamp, VLC Player, Chrome (YouTube - Flash?) and Cubase Pro 8 (my music production software).

My specs

Hardware

(edit: As per my profile?)

Mobo: Gigabyte GA-Z97X-Gaming 7 (Rev 1.0)
CPU: Intel i7-4790k
GFX: NVidia GTX 980 (355.98 drivers)
RAM: G.Skill Trident-X 16GB (8Gx2) DDR3-2133
OS: Windows 7 64-bit SP1 (fully updated bar Microsoft Silverlight)
HDDs:
- OS installed on a Samsung 840 Series SSD (250gb).
- WD Black SATA 4TB (storage, applications)
- WD Green SATA 3TB (storage)
- Samsung 840 EVO Series (500gb) (games)
Sound: Steinberg UR44 USB audio interface
Mouse: Razer Deathadder Chroma
KB: Razer Blackwidow Ultimate 2013

Drivers etc.

I have installed all* the latest drivers for my hardware from the Gigabyte site, as well as for my peripherals and audio interface.

*Except Realtek HD Audio driver, Creative SB X-Fi driver, Intel SATA Preinstall driver, Marvell SATA Controller driver, Marvell Storage Utility, Marvell Preinstall driver, Intel VGA Driver.

(It is my understanding I do not need the audio drivers as I use my dedicated USB audio interface, likewise with the Intel VGA dri... Read more

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RELEVANCY SCORE 58.8

Hi I have recently been suffering from some very frustrating problems with my audio output. Every couple of minutes the laptop will (very briefly) freeze up and the sound will cut out for maybe half a second. The freezing is only noticeable in games really. After this the laptop makes a whirring noise.

I've run several CPU and fan tests and HD error tests and they all have come out ok.

DPC latency checker is coming out with some massive spikes occasionally but these dont seem to coincide with the audio drop-out (all though they have sometimes). Turning of wireless doesn't help (it reduces the smaller spikes but not the off the chart ones ive been seeing recently).

Anti virus shows up nothing either.

I have updated all my video and soundcard drivers with no joy, I'm not really sure where to go from here but it sounds pretty un-healthy and i'm a bit worried .

Its a Asus Laptop 4 gig Ram Intel 2 Core Duo 2.2Ghz

Souncard = emu 0404
Video = Nvidia G102M

A:Short Freezes and Audio Dropouts every few mins

Try clean boot, it may be a conflict
If it works with clean boot, follow instructions
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Download and make a full scan with malwarebytes. Update before scan

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RELEVANCY SCORE 58

Hello,I have a new 2019 Lenovo YOGA 730 2-in-1 15.6" laptop with Windows 10 (latest patch, March, 2019). The YOGA has a PLEX media server and the PLEX Media Player (PMP) installed. All my 2 ch music files (FLAC, WAV, MP3) are on the YOGA. PLEX Media Player transcodes the music file and then transmits stereo PCM over HDMI to the my home theater receiver. The YOGA uses the Intel Display Audio device/driver to output audio over the HDMI cable. I have set the home theater receiver to output stereo to the home theater speakers. I am using the "PC" HDMI input on the back of the receiver.In general, i can listen to music files on YOGA for several hours without any audio dropouts. But every few hours there will be an audio dropout for about 1 or 2 seconds. The digital LCD display on front of the home theater receiver will flash and the "Stereo" will disappear for a second or two and then reappear. It doesn't seem to matter what kind of 2 ch music file (FLAC, WAV etc) and it doesn't seem to matter what the the resolution (fidelity) of the audio file is. If I use the PLEX player app to rewind the music track back a few seconds to just before the audio dropout timeframe, there is no dropout the second time around. Again, a dropout will occur once every couple hours but it is annoying. The Blu-Ray player and the Roku devices connected to my receiver also use HDMI cables and they do not experience any audio dropouts but they do not transmit PCM across their HDMI cable to reciever. I don't... Read more

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RELEVANCY SCORE 58

Recently, my computer has begun making a pop/ buzz noise whenever I play music. It is also visually noticeable when watching videos and playing games.
I first tried to fix it by reinstalling drivers for my graphics and audio, but to no avail. I also tried running antivirus and anti malware programs.
My next thought was to run LatencyMon, which shows that ndis.sys seems to be the culprit, but I don't know what to do next.
Thanks in advance for the help.

Here's my components:
AMD Phenom II x2 550 3.1 GHz processor
ATI Radeon 4850 1GB
2 x 2GB DDR2 1333 memory
790GX motherboard
I built it about a year ago and its running Windows 7
 

A:Solved: Audio and Video- pops, buzzes, and dropouts

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RELEVANCY SCORE 57.6

Forum member nasdaq helped to remove the last traces of a serious infection I picked up via a PDF (see that thread for background info here). nasdaq suggested I start a new thread here to fix the remaining problem.The computer has been scanning clean for quite some time now, but I am still experiencing DPC latency related audio dropouts that started with the infection. I have updated all of my drivers, the BIOS, Firefox, Java, Flash, and Adobe Reader.The dropouts tend to start when I interact with the operating system (minimizing and maximizing windows, going to Show Desktop, etc.), but they seem especially likely to start when I play online video or audio streams. When the dropouts start, I get an audio stutter once per second. This can go on for quite a long time even after all applications are closed and even with almost all devices disabled in Device Manager. Then the problem will stop and everything will work normally for a while.This is a typical example of what the DPC latency looks like when the dropouts begin.Any help will be appreciated.

A:PDF/Java rootkit removed, audio dropouts and DPC latency issues

Hi -
Have you followed all of the directions in the box under the Latency Checker so far ??
Is this only showing in F/Fox or did you try Chrome and Internet Explorer yet ??

Thank You -

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RELEVANCY SCORE 57.6

On 12/5 I ran into an infected PDF that downloaded a few trojans, etc. I sensed what was happening and quickly loaded up a bunch of antimalware and detection programs. Sure enough, I had a rootkit infection and several viruses that were downloading files to the \LocalService and \NetworkService accounts via some kind of Java exploit. I threw everything at the problem including:

HijackThis, Trend Micro Housecall, MBAM, Microsoft Security Essentials, RootRepeal, RootkitBuster, TDSSKiller, Sophos Anti-Rootkit, catchme, mbr, GMER, and ComboFix.

Now my antimalware scans turn up clean, but I'm experiencing audio dropouts and DPC latency issues that were not happening before this infection. I suspect it is not totally cleared.

Here is what MSE found and removed to give some background about the infection:

Trojan:Win32/Sefnit.AC
TrojanDownloader:Java/Comesis.A
Exploit:Win32/Pdfjsc.YN
Exploit:JS/Blacole.W
Exploit:Java/Blacole.CA
Exploit:Java/Blacole.BZ
Exploit:Java/Blacole.BY
Exploit:Java/CVE-2010-0840.NL
Exploit:Java/Blacole.CB

Attach.txt, GMER, and ComboFix logs are attached to this post.

Here is the DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Run by Jameson at 14:17:56 on 2011-12-10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1236 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Enabl... Read more

A:PDF/Java rootkit mostly cleaned up, audio dropouts and DPC latency issues

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RELEVANCY SCORE 56

The sound with both speakers/ headphones on my laptop is constantly making "popping" sounds, and sometimes it even stutters - very aggressively and without putting any load on the laptop - even with a simple mp3 playback.I've tried EVERYTHING - Realtek / Lenovo / Windows drivers, uninstalled Windows, wasted so much precious time on it.This is the second damaged unit I get from lenovo in a month's time. I hope they can provide a quick solution for this problem, or else I'm returning this laptop and never buying / recommending Lenovo ever again. 

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RELEVANCY SCORE 50.8

This is not the first time I come here with the issue, it went away and came back again recently with no discernible cause as to what triggered it.
Audio cut out and stutters on all forms of media, and I just recently noticed, the computer freezes for an instant as well. By that I mean, when the audio does skip, its like the whole PC stutters at well (the video lags for a fraction, if the mouse is moving it sticks in one place for an instant, etc).
The problem is not persistent, it comes and goes at random intervals. If it is present, restarting the PC does not make a difference. Like I said, it seems to come and go sporadically.

Things I have already tried:
- Going into Device Manager and updating the sound driver (Realtek High Definition Audio version 6.0.1.7535)
- Uninstalling sound driver and rebooting to reinstall.
- Changing driver to default High Definition Audio Device
- Going into Sound>Properties>Enhancement and checking Disable All Enhancements (did this for Realtek and default driver)

With the new freezing of the actual PC, I am starting to think this is more than an audio problem.
Also note, the motherboard has been replaced, the video card has been replaced, all drives have been uninstalled, reinstalled, and updated MANY times, and a new sound card has been installed (all of this over the last 6 months, when the problem arose, but nothing has changed in the last 3 months since the problem disappeared and then reappeared today.).
I have no idea what is... Read more

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RELEVANCY SCORE 50.8

Hi all, I've had a very weird problem over the past month or so. My audio playback has developed a 'stutter.' It happens pretty frequently, a few times a minute, and it seems only to happen to music playback, not to games or movies. It sometimes skips in different places during tracks; sometimes it will skip in one place and sometimes it will play through the same place just fine. Also, I noticed that when I burn a cd there will be skips in it sometimes. Let me know if a HJT log or anything of that sort would be helpful.

System specs:
AMD Athlon 64 x2 4600+
ATI X1800XT GPU
ECS KA3 MVP mobo with Realtek HD Audio
(2) 1gb sticks of RAM
(2) 160gb HDDs

This problem just stupifies me. I can run Solidworks all day or run Half life 2 at full tilt and the system doesn't even flinch, but with nothing else running my music playback skips. The HDDs are already on Ultra DMA 5. The drivers for the onboard sound are fresh. I can't think of anything else except to run some tests on the memory modules at boot to see if one of the sticks is faulty, please help me with some insight into this problem! Thanks a TON in advance!

tim
 

A:Audio stuttering in XP Pro

What player do you use to play your media files?

Does it have the same issue when you play a video in it instead of audio?
 

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RELEVANCY SCORE 50.8

HelloI have a problem with my new HP envy 13After a while listening to music or videos sound first gets very low, slow and finally gets stutter, no matter what app caused the stutter but it gets stuck like that until i close the app and start it againI checked all the drivers and even uninstalled and reinstalled the ones regarding soundThanks for your help

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RELEVANCY SCORE 50.8

I'm using the headset Steelseries HV2, just today the audio started stuttering, and it's getting really annoying.
I've followed the sticky thread, toupdate my drivers.. no luck.

Any help would be great appreciated, thanks!

A:Audio Stuttering

I don't know if this will work but try unplugging your headphones, give the headset port on your computer the old nitendo blow. Then, before you plug your headphones back in again, unistall the headphones driver. ( Go to start | go to the Control Panel | Go to the option hardware and devices | then click on the device mananger | find your headphone software or the device on the list | right clik it then uninstall | restart your computer | plug your headphones in again and see if that works. ( If there is no driver for your headphone then this may not work it's worth a shot!)

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RELEVANCY SCORE 50.8

Okay. When I am playing videos on youtube the sound stutters. It happens too when I am playing music in iTunes and also in VLC. How would I resolve this?

A:My audio is stuttering.

First step, make sure you are using the RealTek sound driver from the motherboard vendor. Many times non-vendor sound drivers either do not work or do not work correctly.

If its not a driver problem, go to the Device Manager, RIGHT click to highlight the RealTek entry and then LEFT click "Uninstall". DO NOT check the box to uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of flakey problems.

BTW, I see you have Win 7 64 bit, but only have 4GB of RAM. The big thing with 64 bit OS is that it can address more than 4GB of memory, where the 32 bit OS cannot. Other than memory there is no need for the 64 bit OS.

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RELEVANCY SCORE 50.8

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 6500 @ 3.20GHz 23 C
Skylake 14nm Technology
RAM
Avexir Core White Series 16GB (2x8GB) DDR4 PC4-19200C16 2400MHz Dual Channel Kit
Motherboard
ASUSTeK COMPUTER INC. H110-PLUS (LGA1151) 26 C
Graphics
K242HL ([email protected])
Viseo 190W ([email protected])
1023MB NVIDIA GeForce GTX 460 (MSI) 40 C
Storage
465GB Samsung SSD 750 EVO 500G SCSI Disk Device (SSD) 20 C
Optical Drives
Optiarc DVD RW AD-7201S SCSI CdRom Device
Audio
ASUS Xonar DG Audio Device

So here is my specs. Whatever I try (online/offline music) and both motherboard jack and ASUS XONAR sound card are giving continuous bothering stutters.
 

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RELEVANCY SCORE 50.8

Hi, im having a problem with my audio...

After every 30 seconds or so, the audio will cut out for like a split second and then continue playing, like a kind of stutter.

This is what diagnosis I have done so far:

-It does it using all types of media players (Winamp, Media Player etc)
-It does it playing all types of audio (Midi, Mp3, etc)
-When i restart my computer, it will fix itself up and WONT stutter, but this only lasts for a period of time, say 30 mins before the problem comes back (i dont know the method behind it)
-It is not a hardware / soundcard issue as I have tried multiple soundcards and speakers.
- Ive run Mcafee's stinger (latest release)

Any suggestions?

Could it be a virus of some variety?
 

A:Stuttering Audio

That sounds like one of the things my computer is doing...does your computer also freeze for a second while doing the skips? Have you gotten any errors while restarting?
 

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RELEVANCY SCORE 50.8

My Toshiba Satellite A105-S4254 is stuttering every couple of seconds. I have updated my drivers, defraged, used my McAfee, CCleaner, still no help.

Here is a logfile from Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:55:38 AM, on 8/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\SearchIndexer.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS... Read more

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RELEVANCY SCORE 50.8

Hi,

I just installed windows 7 on my system. The windows auto installed the drivers with no problem. but when i play a media file the audio keeps stuttering whenever i open something else on the side. i tried reinstalling the drivers. even stopped windows from auto installing and manually installed the driver but there has been no change. please guys.

loku
 

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RELEVANCY SCORE 50.8

Hi, im having a problem with my audio...

After every 30 seconds or so, the audio will cut out for like a split second and then continue playing, like a kind of stutter.

This is what diagnosis I have done so far:

-It does it using all types of media players (Winamp, Media Player etc)
-It does it playing all types of audio (Midi, Mp3, etc)
-When i restart my computer, it will fix itself up and WONT stutter, but this only lasts for a period of time, say 30 mins before the problem comes back (i dont know the method behind it)
-It is not a hardware / soundcard issue as I have tried multiple soundcards and speakers.

Any suggestions?

Could it be a virus of some variety?

A:Stuttering Audio

i would say 99% sure that its not a virus.. try uninstalling all sound drivers and reinstalling, make sure in the bios onboard audio is disabled. if that doesnt work... theres always a trusty format that is possible

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RELEVANCY SCORE 50.8

my problem is that when i play(mp3) my music from the computer it occasionally stutters, no matter if its windows media or i tunes. can a brtother get some help?
 

A:audio stuttering

0 > when did the problem seem to be begin?
1 > is it very slow to boot up?
2 > do programs open slowly?
3 > does the same behavior occur both on and off the internet. Or with no connection at all?
4 > does it matter how long the system has been on, and does a restart improve things?

Slow performance issues can often be due to overheating, so if the system is faster after it has been shutdown for a while and then restarted -- that would be especially suspect. To check for possible problems here, shutdown, open the case and blow out any accumulated dust. Then turn it
on and check to see that the fan is working. Sometimes it helps to physically clean the fan.

If a laptop, check to see that the vent is clear of dust and verify the fan is working. Temps and fan speed can usually be monitored with SpeedFan (except on Dell desktops), a free utility.

5 > if you do a ctrl-alt-del, do any processes show excess cpu usage, other than System Idle Process?

6 > If you open the Device Manager (run devmgmt.msc) and select the entry for IDE ATA/Atapi and select the Primary IDE > Advanced Settings, does it say the "current transfer mode" is Ultra DMA or PIO?

If it says PIO or even just DMA (rather than &#8220;ULTRA&#8221; DMA, first ensure "Use DMA if Available&#8221; is selected, then select the driver tab and uninstall the driver and reboot. Then check again.

*note that the above will not apply to RAID drive configurations.
_________... Read more

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RELEVANCY SCORE 50.8

Started happening recently. A couple months back I installed the Realtek drivers with the HD Audio manager and a couple week ago it started getting fairly bad especially when I was Skyping and watching Youtube. I reinstalled the drivers and this time it didn't install the audio manager and it got somewhat better. Now it just does it when I have multiple tabs open or on Netflix for the first 10 seconds or so. What is causing this and how can I fix it? It started doing it on Spotify just now and it's also been doing it when I record gameplay of NES ROMs on Bandicam. Very annoying. Also, I'm hooked up to the TV through HDMI at pretty much any given time, don't know if that helps.

The Spotify thing may have been because I had two tabs open and each had a YouTube video on pause.

A:Audio stuttering...

There are many things that can cause this. There is no "one fix" for the problem. Wi-Fi is a known cause. Video and Sound drivers are another. A bad power supply can contribute to it, etc.

Too many applications/tabs open can contribute.

Sound is on a shared IRQ (Interrupt) with a higher priority device. The higher priority device can cause momentary pauses in the sound that can sound like stuttering.

The Realtek drivers should be used and the Realtek HD Audio Manager is not the cause.

Take one thing at a time and see if you can isolate what is causing it. First step, be off line and try to play a known good sound file on the PC and see if it stutters. If not then add in the wi-fi and see if it stutters, etc.

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RELEVANCY SCORE 50.8

I have a problem with the audio stuttering or pulsing when it is played.
I have tried new drivers and dont know what might be causing it .
Does anyone have any suggestions or had the problem before?
 

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RELEVANCY SCORE 50.8

Hey guys this is really annoying me, whenever I am playing any video and/or audio file with any browser open and loading pages the audio stutters extremely badly, I use Chrome but also does it in Cyberfox, the players I have tried are VLC, Media Player Classic, Windows Media Player, Foobar 2000, Janngle, plus a few others.

It is driving me nuts as I can't listen or watch vids while browsing sites. Chrome use 100% of CPU on startup which to me is strange.

My PC stats are in my sig.

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RELEVANCY SCORE 50.8

Im posted my computer spec in when i registered so you know what im using, im sorry to jump this thread, but im having the exact same problem.

It started last week, ive done everything i can find to try and get rid of the stuttering but it just doesnt work.

I cant get my primary ide channel over to DMA no matter what i try either.

from task manager when just running opera and task manager

Physical Memory (k)

Total - 784384
Avaiable 463536

Commit Charge (k)

total - 275336
limit - 1920524
peak 278820

when playing any audio :

Physical Memory (k)

Total - 784384
Avaiable 417164

Commit Charge (k)

total - 312768
limit - 1920524
peak - 325800


I use itunes to play my music, i recently changed over from media player for libary reasons, but even wmp stutters aswell.

It happens most when i play something then start another application.

Any help will be greatly appreciated
 

A:> audio stuttering >

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RELEVANCY SCORE 50.4

i recently bought a desktop mini for my business which works great but my only issue is the AUDIO. the audio constantly cracks and pops in and out. any ideas of what may be causing this and if so, what is the solution??  

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RELEVANCY SCORE 50.4

ARGH! Is all I can say about this problem so far.

What I've done thus far: I've tried updating drivers, replacing graphic cards, reinstalling directx, sound cards, everything I can think of.

The problem: Audio and video stutters when doing things, anything really. Whilst that happens, I speculate that there's a cpu spike, it jumps to about 20% or so and drops back to normal, whatever that may be.

The game, song, whatever, keeps running when it stutters so lets assume I'm playing Mass Effect, the sound and video will stutter briefly (no longer than a second) and when things come back to normal I'll be half way across the room. Lol.

Suspected solutions: None so far.

Any, and all suggestions would be greatly appriciated.

Edit: Just now, I noted that it spikes to 100% now.

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RELEVANCY SCORE 50.4

i bought a corsair reactor 60gb for my OS the other week and have 750gb for storage now, it's fast and all but i get random clicking / stuttering. most of the time while im trying to do something in Ventrilo but there are other occasions too. i also get this long freeze time when i leave my computer on over night, i'll go to do something in the morning and the desktop is frozen and one of the hard drives is making a screeching noise while it's frozen. eventually ~5 minutes later it will unfreeze and the screeching stops.
 

A:New SSD, random clicking / stuttering?

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RELEVANCY SCORE 50.4

Okay, so I've tried working on this for a while now and nothing seems to really be helping.First here's my specs: http://i.imgur.com/4Xl5Dph.pngThis usually only happens while I'm using Chrome but it happens at random times while I'm using it. Suddenly my internet will like come to a halt, no new pages will load at all. It will just show the circle that is supposed to represent loading but it will never get anywhere, then it's like my computer just locks up...except it doesn't? All of my applications, like chrome or windows explorer just kinda freeze but I can still move my mouse and sometimes open my start menu. If I can open my start menu and click a bunch on something, let's say "My Computer" once it unfreezes it will open them all at once and load all of my internet tabs and everything.When this first happened I thought it was my SSD just taking a bleep, which it could still be, so I looked up some fixes and I found something that is supposed to stop your SSD from stuttering/freezing ( Link to tutorial HERE it may just be for laptops or not compatible for me but I gave it a shot anyway) and it seemed to work at first but now it's gone back to it's old ways and now I'm starting to notice the second issue even more, which I will explain now.The second issue happens occasionally but especially when I am trying to do something off of my SSD, like run some programs I have on it or something. What happens is my computer just kinda starts to lag and I hear an audio scr... Read more

A:Random Freezing and Stuttering

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 50

Two drives, E: & F:. F works fine.

E: stutters continuously when playing an audio CD. There is no problem with data, .MP3 etc, graphics/photos, only with audio CDs.

Device Manager tells me the drivers are up-to-date. Rebooting doesn't help.

Drive is a TSST CDDVDW SH-S223C ATA. Sound is on-board.

[Windows 7 Professional 64-bit, 4GB RAM]

Any ideas?

A:Sound Stuttering on Audio CDs

Do you have another DVD drive you can swap in to see if the issue disappears?

Have you done a system restore to a date before the problem began to see if it disappears?

Any recent software additions or changes in configuration?

DVD drives are commodities now. I don't know how long they can be expected to last, but I understand your reluctance to assume it is a bad drive.

Any chance you were multi-tasking at the time and putting a good load on the processor while playing the CD?

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RELEVANCY SCORE 50

Hello:

My audio files stutter or skip while playing, not on the dvd but on itunes, spotify, etc.

Thanks
 

A:stuttering audio files

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