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For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:All tests passed.

So, can anyone suggest what might be the problem?Or what else can i try to fix this issue?


I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

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Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.

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Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION: and VERSION: )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 

View Solution.

A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld


The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

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HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

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I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears

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For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

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I can't believe this is an unsolvable issue...
my Studio XPS1340 isn't that old...
and my battery was replaced by warranty a little over a year ago...
it was charging fine...then suddenly, when I rebooted, I got:

WARNING: The battery cannot be identified.This system will be unable to charge this battery.Press Any Key to ContinuePress <F2> 2 times to enter SETUPPress <F12> and Any Key to enter Boot Menu
Do I just need to replace the battery?

A:WARNING: The battery cannot be identified. This system will be unable to charge this battery. Press Any Key to Continue Press <F2> 2 times to enter SETUP Press <F12> and Any Key to enter Boot Menu

I apologize for the inconvenience caused to you. You can follow the steps below:
Drain the residual power of your computer and recaliberate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

If the issue still persists, you can update the BIOS of the computer.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Click on the below link: http://dell.to/Th8z4k
Click on “Download File”.
Select “For Single File Download via Browser”.
Click on “Download Now”.
Save the BIOS on your desktop.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.

 Please reply with the findings.

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Hi there,              This is me using a new lenovo E40-70 with windows 10 pro which is 1 month older. i have a problem in batterycharging. i.e. the battery wont charge to 100% and another problem is that when the battery level reaches to 30% it suddenly drops to 6%.But the charging of battery from that 6% to 100% is quite normal only. And the usage time of battery is also around 4 hrs of usage time. it think this would be due to wrong battery indication level. pls help me to reach the solution against this problem.

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My 11e (type 20DA) recently started giving me charging problems. When the AC charger is plugged in it starts and runs fine, but when I unplug, it will only stay on long enough to discharge the capacitors, about 1 second. When the computer is running, the battery icon in the taskbar shows the system plugged in but the battery fully discharged. When I put the cursor on the icon, it says "plugged in and not charging". When I right click on the icon and open the Power and sleep settings window, it says the battery is 100% charged. I'm running Windows 10 and as far as I know everything is updated.I've done a system reset with a clean istsall, thinking maybe it was a driver issue, but that didn't fix the problem. Help  Thanks in advance for the help  

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Hi, i have an e system 3089 uk laptop. recently bought a new battery as the old one seemed to hold no charge. fitted new battery, the 3rd light on bottom left flashes (this is amber)and the new battery will not recharge? it is the same for both batteries? went into control panel, battery shows 0%?
Any ideas?
could this be a loose connection? the green battery light which is the fourth from the left flashes now and then but will not stay on?
Im stumped???
could it be a power pack problem??.....i would not think so as the laptop pwrs from the mains?

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hi. i am having problems with the battery in this laptop after starting for the first time. i purchased this laptop as a gift for my partner over a year ago but have only recently had the time to set it up for her. the battery is connected properly but will not take a charge. the charge status is always 0% and if i hovver over the battery indicator the message (plugged in, not charging) is displayed. the laptop is working fine when the power adaptor is plugged in, although the led next to the adaptor port is constantly white. on my two pavillion laptops the led is amber when charging (i think). is this a faulty battery? id return it to the shop id bought it from but its warranty has expired.

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My laptop battery remain in 94% even though i charged it for few hours. May i know what is the problem or what can i do to solve this?

Go to Solution.

A:U41-70 battery charging problem

 Hi jaketan , 
Welcome to the Community Forums.
Nowadays battery conservation mode are designed not to reach full charge on battery to extend battery life . 
There are also software that would be able to maintain such settings like Lenovo Energy Management.
You may set power option to set either Energy to high performance or via Windows Power option. 
You may also uninstall the energy ,manager software if you think such feature is not needed for your usage.
Update us how it goes.

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when i plug charger to my notebook after 40-45 minutes it charging idicator shows battery fully charged with white light but actually it caerged only 50 %.it cannot charge battery after showing white light

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Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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hello can you help me solve my problem please

A:battery can not identified

We may be able to if you explain just what this problem is.
From the title I'm guessing you are trying to identify a battery, what is this battery to?
Please post the make and model of this computer.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, x64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 2713 Mb
Graphics Card: Intel(R) HD Graphics 4000, 1164 Mb
Hard Drives: C: 252 GB (190 GB Free); E: 212 GB (210 GB Free);
Motherboard: Dell Inc., 06RYX8
Antivirus: Kaspersky Anti-Virus, Disabled

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I haven't been using my Inspiron n4010 laptop for a while. Now when i tried to turn it on, its not responding.
So I plugged and the batter indicator bulb first flashed blue once and then red 4 times. It repeats this pattern.
Now when I turned on the switch, dell logo appeared, beeped TWICE, and a screen appears, saying
" WARNING: The battery cannot be identified.
This system will be unable to charge this battery.
Press <F1> to continue..
Press <F2>  enter SETUP
Press <F12> to enter Boot Menu "
When I pressed F1 Windows logo showed and then a blue screen with numbers flashed and the system restarted.
I tried removing battery and plugged directly to power. Then the same happened again( Windows logo, blue screen, restart)
What should I do?

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Every time I boot up my Dell Inspiron 1501 I get the following message:

"Warning: The Battery cannot be identified. This system will be unable to charge this battery."

I haven't changed anything. All of the equipment is original and came with the laptop new.

I've been keeping it plugged in with the AC adaptor and it continues to work fine, but it has no battery life if I unplug.

Thanks for your help.


A:Battery cannot be identified

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I'm facing very strange issues with my LENOVO G50-70, whenever I plugged charger in my laptop suddenly it goes off(complete power off) and when I power on it again if I suddenly touches the charger or move my laptop it again goes off. It works fine on battery. One more issue is my battery won't charger 100%, it stucks at 99% (cannot performe gauge reset in case because for gauge reset it must go to 100%) and when battery level come close to 30% it shows me 7% and shutdown. Any help will be much appreciated. Thanks in advance!

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Hi. I have a Compaq 1210US laptop running on Win XP. Once the battery is fully charged, the battery indicator light is supposed to turn off. What happens in my case is that the indicator light keeps flashing on and off slowly even after 12 hours of charging with the power off (still plugged in of course).

Under Power Options in Control Panel, the batter says it's 100% charged but also says it's still charging. Under Power Options, I've selected Never under every scheme, turned off hibernation and drained the battery completely, then fully recharged it several times but I still get the same issue.

Anyone have any advice?


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I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

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Hi, I've got unknow PCI device in Device Manager PCI\VEN_10EC&DEV_5229&SUBSYS_2212103C&REV_01PCI\VEN_10EC&DEV_5229&SUBSYS_2212103CPCI\VEN_10EC&DEV_5229&CC_FF0000PCI\VEN_10EC&DEV_5229&CC_FF00 Laptop is completely new and the battery is not charging. Could be this some BIOS problem? Thank you.

A:Driver and battery not charging problem with this laptop

Hi, 1. For the card reader:          http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69610.exe 2. Battery: Please try the following check and test (same for Windows 8.1)        http://support.hp.com/us-en/document/c03325217 If failed, you need to replace baterry. Regards.

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Wonder if anyone's seen something like this... I just got a new battery for my Acer TravelMate 230, and it seems to be having a wee issue: the battery meter sits at 0% while it's plugged in, until after a couple hours it jumps to 75%, and won't go beyond there. If I unplug the power, it'll run for a good half hour with the meter at 75%, after which it drops to 0% again, although the laptop continues to run for a good hour-and-a-half or more.

The retailer suggested giving it three full charge/discharge cycles... it's on the third charge cycle now, and still sitting at 0% after almost an hour on AC. This doesn't seem right at all. This is the first time I've actually had to buy a new battery for a laptop - is this common?

A:Acer laptop battery charging problem?

I betcha' this is a calibration issue...

I can't find where I read it, just the other day, but I'm sure someone here is familiar with the process.

There's also a possibility that it's a counterfeit battery, even coming from a retailer...

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 I got a tedious problem with the battery of my 8 month new HP ProBook laptop not charging and this since 4 months.The pc is mainly on grid current but the battery charging monitor showed  always something like for example 95% or 97%  and also always 'Battery not charging' instead of 100% fully charged as it should be.The battery test said: Primary battery OKI suspected a software problemRemoving the Microsoft ACPI battery driver via Control Panel did not help after reboot, same problem.There had been some BIOS updates, I knew and I searched for a method to go back to the original BIOSSo I tried out: HP Notebook PCs - Restoring the BIOSFirst I had unplugged the power adapter for 1/2 hour to discharge the battery to 85% level.The restore program asked at certain point also for allowing 'Unrestricted BIOS rollback' which I did.And suddenly I saw that the battery was charging again and the charging level increased also steadily to 100% fully charged.The problem was solved apparently.Probably I got a not perfectly suited BIOS update and that must be at the origin of the not charging problem.The current System-BIOS version is N78 Ver. 01.15I made also a backup of the BIOS on a USB flash drive which gave after unzip a ROM file of 16,384 kBI had already earlier created successfully a web case ticket for the same problem and after following all the instructions the problem was solved but not perm... Read more

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Hello.I own an elitebook 8560w since 2012.I had never ever used its battery,because actually i never needed to (I used it pretty much as a desktop). Yesterday,i bought a genuine hp-battery specific for my computer.And here is the problem that occured:While my computer is ON with the battery disconnected,when i connect the battery,the power switches from ac to battery like it should,but the battery is NOT charging. Moreover,i dont have the "plugged in,not charging" problem like most of other people in forum discussions,but right after the moment i insert the battery,the charger connected to my laptop is totally ignored!Like its not connected at all! As a result,if i disconnect the battery,the laptop power doesnt switch back to the charger,but shuts down ,as it doesnt "see" any power supply.Not only that,but even if it shuts down it will not start up,until i disconnect and re-connect the charger (maybe because it is still waiting to get power from battery which was disconnected and is not switching to the charger supply). Finally,i ran a battery test in hp connection manager and result was that battery is "OK". I have my laptop on dual boot (Windows-7-64 / Kali-linux ) and all these problems above apply to Kali as well,which leads me to the conclusion that it isnt a software problem. Also,i have to mention something important: After the original charger i had bought the laptop with,stopped working 3 years ago,i didnt buy the genuine,but a universal... Read more

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I was having problems with unexpected shutdowns and the laptop was operating really slow and sometmes the operating system froze.

I have checked for viruses etc but it appears clean, also have norton installed.

yesterday the battery stopped charging and I can no longer use the laptop as it just will not power up when plugged in.

someone suggested it may be the charging unit, is this the part right where the power cable is plugged in because this part was getting very hot.

The battery worked until it stopped charging up and the battery could be used for about an hour before needing recharging.

going to check the cable on a friends laptop to check if that is the problem and may be able to check the battery.

currently on an old tower to contact you, any help would be great thanks in advance

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I've got a problem, my battery wont charge.
I used to get this, but re installing ACPI-Compliant Control Method Battery would normally solve this problem. Now after i remove ac, the laptop shuts down. I also got a screen once that saying my battery can now store less. When I click on the battery icon, it says plugged in and not charging.

Please help,


A:Battery plugged in, not charging. Not the normal problem.

Hi ParadoXeX, How old is the battery? Do you "condition" the battery ? do you Know for definate the laptops charger board is working ? have a look here see if this helps in any way What To Do If Your Laptop Is Plugged In But Not Charging | PCMag.com

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Hi, I have a T440p running Windows10 (64-bit home edition) that I purchased new a few years ago and about a year ago I believe after a Windows update I started having the battery not charging problem where the AC adapter is plugged into the laptop but the battery isn't charging, and in fact while booted up only the battery is recognized, not the AC adapter (although the opposite is true when running off the AC adapter only). If I am running off the AC adapter only and insert the battery while booted up the laptop will suddenly switch to the battery as its power source and it also simultaneously stops recognizing the AC adapter as being still plugged into the the laptop. Initially I thought after doing some research on the internet my original battery was perhaps too old and I wound up replacing the battery twice with no luck. I also tried changing my AC adapter to the more powerful 4.5 amp version which I thought might fix the problem but that hasn't helped unfortunately. The battery charges fine (for all 3 my batteries now) when the laptop is turned off on either the docking station or when the AC adapter is plugged in and the battery holds a 3-4 hour charge when it is fully charged so I don't think I have a hardware problem. After going back to the internet and doing some more research I saw a lot of the same suggestions, reinstall the battery and AC adapter drivers in Windows (with various suggestions on how the reinstallation should proceed), change the power settings in ... Read more

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On starting my laptop I am getting Dell battery not Identified message.  What could be the probable cause for this?  I have just changed the battery few months back.  Don't know why this problem is happening.  Also battery is not charging.  What should I do?

A:Dell inspiring battery not identified

System model?  Is the battery OEM Dell or third party?  Is the AC adapter recognized, or showing unknown (F2 at powerup to check)?

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Hello, I have some problem with battery. The issue start when 1 week ago. My notebook sometimes does not charge while I plugged in the adaptors to the notebook. After I turn off the notebook. I turn on it 3hours later and become a normal while I plugged in the adaptors into the notebook and charged very well. But, now I have same problem again with this.So, I do not know why this is happening and how to solve it.Please help me to handle it.Thank you very much.Regards.

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Hello, I got the Lenovo ideapad 110 near a month ago, I liked it a lot, until many problems started happening and it ticked me off a lot. The main problem with this computer is the battery life. I looked up what the average battery life for this computer was, it said approximately 3 to 4 hours. And it is hard to believe that because at fully charged, the battery life says it is 2 hours, but runs out quicker than that. The charging speed, I was at 0% with this computer, and it said that to be at fully charged, it would have to take nearly 3 hours! What??? I researched online if there was any way to replace a more long-lasting battery or to see if there are some ways to save/improve the battery life. What I got were ways to save more battery, but none of it worked, they don't make a difference. Lowering the brightness, probably only saves 5 minutes of your battery, and that's the most I could really do (out of all the ways showed in the support page), since I never use bluetooth, etc. Really need some help, would really appreciate some better ways to saving more of the battery, or if there is a way to replace the battery in this computer with a bigger life. But I strongly dislike the problems with most Lenovo computers, thinking of returning/exchaniging it. Thanks for your time.

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I just bought a new battery for my Acer aspire 5570 from ebay. Its only charges for 20 minutes and windows power management detects it as a Unknown battery, and my Acer power management software says the battery is at 0% and does not go into sleep mode anymore.

Is this a battery problem or a software problem ... my old acer battery is at 50% capacity in about a year now and i really hope this problem is solvable or ill be permanently tethered to a outlet ....


A:Acer Aspire 5570 battery charging problem

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Hi everyone.Hi dear lenovo experts !I'm going to describe the problem i faced these days.I installed windows 8.1 pro with WMC on my lenovo z510 laptop and installed energy management driverfrom laptop's drivers dvd.after i installed LEM (lenovo energy management) i started the gauge reset process for my laptop.after some hours i saw nothing is happenning so i made a mistake and cancelled gauge reset in the management software and after that when i restarted my laptop my battery icon says PLUGGED IN CHARGINGbut it just remians on 0% !!!!!I searched a lot !some people had the similar problem and their problem were solved by for example uninstall and reinstallingMICROSOFT ACPI.but notice that i reinstalled my windows 8.1 ! i changed in to windows 7 ! again changed it to windows 8.1 !!!but at last nothing happened ! i updated the energy management software ! nothing happened !some people were guided that you must restart to BIOS menu and from there restore BIOS defaults !but i couldn't enter BIOS from any ways ! from pressing F1 ! from the way based on windows 8.1 and UEFI frimware settings (somthing like that) ! from none of them i could enter the BIOS!so now my battery is still facing the problem !you know that it's not easy to unattatch and reattatch z510 battery that is internal ! so at last i must say that i've checked a lot of ways and now my battery is still having problem !what should I do ?th... Read more

A:Z510 Battery Problem Plugged In Charging But Remai...

Go to Control Panel > Action Center  Is there a message regarding "Compatibility issue between your power management system and Windows" ? I have exactly the same problem as yours, I am making sure that the battery isn't the problem but Windows 8.1 not being compatible with some drivers. 

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