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System diagnostics hard drive check failure.

Q: System diagnostics hard drive check failure.

failure id: PG8DXF-8418HJ-XD7X6J-61ADO3Product Njmber: V8T79UA#ABAWindows kept booting into recovery manager, so I did a hard drive check.BIOS V - 1.12.0.0

RELEVANCY SCORE 200
Preferred Solution: System diagnostics hard drive check failure.

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A: System diagnostics hard drive check failure.

Hi,Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.In the US: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://welcome.hp.com/country/w1/en/contact_us.html Regards.

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RELEVANCY SCORE 83.6

my computer has been making funny beeping sounds at me and has been running slow so i done a hp pc hardware diagnostics and it is saying that basically i dont have a hard drive installed. my laptop says underneath that there is a 1 year warrenty on it but when putting in the product it says this has run out, it was only purchased from a catalogue in december and they are also saying the warrenty is up. please help 

A:my hard drive is not work i did a diagnostics check and it s...

I will ask to have your issue escalated.  

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RELEVANCY SCORE 82.8

Hi there,Recently my laptop had been freezing immediately after entering windows explorer. After a reset it now very frequently freezes at seemingly random points.I did a test of the hard drive in the hardware diagnostics UEFI which failed. Failure ID was given as:PTXX24-7PQ8KU-XD7WMG-60XV03Thanks for any advice. My product is no longer in warranty.

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RELEVANCY SCORE 74.8

Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

A:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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RELEVANCY SCORE 73.2

Notebook been crashing/freezing over past few months but have always managed to get going again by restoring system from usb stick.  This time however it froze then when I turned on again i got a message "RECOVERY YOUR PC/DEVICE NEEDS TO BE REPAIRED"  and i can't go any further.    I carried out a system test from turn on and when it checked the Hard Drive short DST check it says "failed" and then the error code 67GBX3-81R89a-XD7WMF-60WJ03.I'm now stuck. It's still under warranty.

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RELEVANCY SCORE 73.2

First msg, cannot authenticate boot. Took advice from forum, unplugged, took out battery, held down power button for 15 sec. Restarted tapped f2, and looked like all was good. Started system checks. Memory test good, smart check passed, short dst, failed. Does that mean my hard drive's bad?

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RELEVANCY SCORE 72.4

Hard Drive short Dst check: failed.Failure ID = UAJL6W-77F8J8-XD7V6J-60WH03Warranty has expired. How can I fix this? I think this is the reason my laptop keeps freezing and coming up with "not responding" message.

A:Hard Drive Short DST Check failure

Whenever the Hard Disk Short DST test fails with 24 alphanumberic characters "UAJL6W-77F8J8-XD7V6J-60WH03" that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc.. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive Please try the below shown troubleshooting steps once:Step 01. Remove the battery and unplug the AC/Power AdapterStep 02. Press and hold the Power button for more than 30 SecondsStep 03. Plug in the AC/Power Adapter (leave the Battery out for now)Step 04. Press the Power button and check if the Unit works normal If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recov... Read more

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RELEVANCY SCORE 72.4

Hi  My laptop has been struggling to boot up properly, I ran HP tests on it and it failed the Short DST test.The failure ID is: 6APQ9G-7PN8KB-MFPWL1-60W603.I assume this means the hard drive is failing, the laptop is no longer under warranty, can I buy a new hard drive and replace it? If so what hard drive do I need? Cheers

A:Hard Drive Short DST Check Failure

Hi,Yes it is hard drive failureYou can buy good branded 2.5 inch SATA hard drive or SSDUse HP Recovery media to factory reset after replacement of HDDOr you could clean install Windows 10 Home is your? laptop came with or upgraded to Windows 10https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlYour can salvage data from failed HDD:you can follow one of the following methods:1) Create LiveCD from another computer. Boot from this disc in your laptop, then copy the files from failed HDD to another external hard drive connected to notebook.https://help.ubuntu.com/community/LiveCD2) Take out the failed hard drive out. Connect it to another computer using SATA to USB adapter. Use Windows explorer to copy the files you need from HDD to another external hard drive.https://www.newegg.com/Product/Product.aspx?Item=N82E16812400542&FM=1RegardsVisruth

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RELEVANCY SCORE 72.4

Hard drive smart check failure: 9GE5W0-80H85C-XD7WLK-608103Model #15-AC143WMI have an hp notebook with a 1TB hard drive, and when I tried logging on one day I got a message saying disk read error so I restarted as it said and it just continued giving me the same message. I ran diagnostics for the hardware and it gave me the hard drive smart check failure message and yeah , I called and was referred here. Please help, my lap top is my lively hood. ~k

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RELEVANCY SCORE 72.4

An issue I had resolved a few months ago has begun occuring again, wherein the laptop has difficulty loading things when started up and soon after crashes and has to be restarted. I assume this means the hard drive has failed again and so I have no doubts about how to resolve this, but I am posting this query to ask: Why? Why has a laptop I have had for not even a year at this point already had the same problem occur twice, even with replacing the part that broke the first time? I'm willing to assume it's something to do with excessive use as I will admit it is switched for a good part of most days, often for several hours as I play games on Steam on it. I do not currently plan to have the hard drive replaced again as this is clearly an issue that is going to keep occuring the way things are and so I may as well get a PC that won't break every time a gust of wind hits it. Any information on why this is occuring and how it could potentially be prevented in the future is appreciated , particularly if it provides a solution that doesn't involve paying an extortionate amount of money.

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RELEVANCY SCORE 72.4

hp failure id: 6al6kw-84t88v-mfpwlk-60sv03Not recognizing Hard Drive. Bought new in June.

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RELEVANCY SCORE 72.4

Hard drive smart check failure: 9GE5W0-80H85C-XD7WLK-608103Model #15-AC143WMI have an hp notebook with a 1TB hard drive, and when I tried logging on one day I got a message saying disk read error so I restarted as it said and it just continued giving me the same message. I ran diagnostics for the hardware and it gave me the hard drive smart check failure message and yeah , I called and was referred here. Please help, my lap top is my lively hood. ~k

A:Hard drive smart check failure

@Gemini93?, welcome to the forum. The error message that you are receiving means that your hard drive has failed.  Here is a video that may help you replace it.  If not, you will hav to take it to a computer repair shop. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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RELEVANCY SCORE 71.6

I did a extensive check of my hard drive during start up.It showed that SMART check is passed and Long DST check is failure.The failure id is 6C63L8-69D83P-MFPX1G-61E803. The systems boots to windows 10. At every start up it shows the boot start up menu.Then i press enter for normal start up.After some time the windows prompts for a disk check but nothing happens if i press any key or not.Then it successfully launches Windows 10 and every thing works normal.This thing always happens during start up. Do i have to change my hard drive?

A:extensive dst check of hard drive showed failure

Yes at this point it is a subtle error with the drive just not passing all the SMART tests for seek time, etc. But hard drives do not get better. Once a problem arises it just keeps getting worse. Eventually it will not boot. Likely right now it can be backed up and recovery disks made if you do not have recovery disks. You must do that immediately. Then you can keep using it until it fails if you insist, but I would replace the hard drive now after backup and making recovery media. Please do not let yourself be like so many others we see here with hard drive crashes and it is too late to back up or recover data. 

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RELEVANCY SCORE 70.8
A:laptop wont start says a hard drive dst check failure

Hello andy191, Welcome to FORUM !! Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby  Please try the below shown troubleshooting steps once:Step 01. Remove the battery and unplug the AC/Power AdapterStep 02. Press and hold the Power button for more than 30 SecondsStep 03. Plug in the AC/Power Adapter (leave the Battery out for now)Step 04. Press the Power button and check if the Unit works normal If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further supporthttp://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop Please click o... Read more

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RELEVANCY SCORE 70.8

My hpnl laptop has been use a lot of service host and running slow. Then it would not boot all it would do it spinning dots, so performed a Hard Drive Short DTS test and it failed.Failure code: PQDXKR-7SA85C-MFPWMF-60UV03Descriton: Hard drive 1 - Primary HDD Bay*

A:Hard Drive short DTS check failure code meaning?

Hi, The  error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the boot issue you describe. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your 15 series notebook - see Here for a further explanation. Regards, DP-K

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RELEVANCY SCORE 70

Have a desktop with a hard drive short dst check failed  ID :q4mn6-0008an-wpqd7a-60q30  what do it mean Thanks

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RELEVANCY SCORE 70

I have an hp pavillion that will not boot up. It was extremely before this so I tried to do a system restore. It will not boot up at all now, just shows the HP screen. I ran diagnostics and I get: hard drive short dst check, failure ID: 0LPU13-7SH84G-MFPWMF-60SQ03. Do this indicate a hard drive failure?

A:hp pavillion hard drive short dst check failure 0LPU13-7SH84...

Yes sorry to say it does. If we could have the full model number we can provide a Manual and some more options and assistance. 

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RELEVANCY SCORE 70

Hi there.  The hard disk has been continually running on the laptop and I have been trying stop this from happening to preserve battery life and improve speed.  Following various things I did a test and got this failure code.   It is on an HP Pavillion 15 laptop.  How do you find out exactly what the error means - it seems the hard drive might be about to fail but I don't want to replace it if thats not the real issue.Thanks!

A:Hard Drive Short DST Check: Failure ID code: M4M79L-76D8H9-M...

Hi,Yes that is the real issue.Replace it with a new one of similar form factor.If you're within warranty HP would replace it free of cost. Contact HP technical support.Use recovery USB/discs to factory reset after replacement.RegardsVisruth

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RELEVANCY SCORE 70

Shwn starting, get BootDevice Not FoundPLease install an Operating System on your hard diskHard Disk - (3FO)F2 System DiagnosticsFor more Information, please visit: www.hp.com\gotechcenter\startup PRessed F2 to go to Hardware Diagnostics and ran Memory and Hard Drive tests and it says they passed. 

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RELEVANCY SCORE 69.2

After running the diagnostics i got these failures. Does anyone know what those System Memory Failures are and how to fix them? Finally, is this a big deal? I have Dell Optiplex 7010 sff i7-3770. Thanks

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RELEVANCY SCORE 69.2

I am replacing a failed hard drive with a new one for a friend in a Toshiba Satellite P15-S479 laptop and I am getting the following error message. (attempting to install Windows XP)

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
Invalid partition table

I realize this means its looking for a network cable (and can't find it) to boot on a network.

* I have disabled the "Network Boot" option in the boot menu of the bios
* I have tested the new hard drive and it will show on another system and allow me to install windows xp on it
* I have set the CD/DVD rom as the primary boot device and get the same error
* I have set the Hard Drive as the primary boot device and get the same error
* I attempted to use a true Windows XP install CD with no luck
* I attempted to use the Toshiba recovery disc that came with the laptop with no luck
* I have removed and reinstalled the hard drive and ram to insure they are seated properly

I am at a loss as nothing I do will allow me to get beyond this message to boot to CD and install Windows XP or anything else for that matter.
 

A:PXE-E61 Media test failure, check cable after replacing failed Hard Drive

On some Toshiba's I've worked on, including my own Tecra, I press Escape and Function 1 to get a boot menu and with an XP CD in, there's a three second only window in which to "press any key" when the prompt appears. Are you seeing that prompt when you boot from CD? You might also benefit from formatting that hard disk in the other machine if you already started to install on it.
 

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RELEVANCY SCORE 66.4

Hello,My computer has become relatively unresponsive once I log in. If any programs run they are extremely slow (chrome, photoshop, or steam). As far as I know the majority of the issues manifested when I updated my laptop first to 8.1 and then when attempting to update to windows 10 (which failed). I have since backed up my computer onto an external hard drive.I have tried:A system refresh  (fails) A system restore (fails - windows could not complete this action)Rebooting the computer from a Thumb drive ( a fresh version of Win 8 64bit)From safe mode -Failed From the BIOS (changing the boot order to switch to the thumb drive) This worked but then asked for the windows 8.1 Product Key which I do not have because the computer was purchased with Windows 8.1. I am working on finding the windows key now but I no longer think that the OS is the main issue.  A System Extensive Test -FailedThe Hard Drive Short Disk DST check FailedThe Failure ID: 634384-7GC8G1-MFPV6K-60V503Product ID:J9N57UA #ABA Thank you for your time and Happy New Year!

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RELEVANCY SCORE 66.4

Hi, Dell XPS 435 Intel Core i7 Win7 Premium
Seagate ST3750528AS PN:9SL153-034 750 GB
Hard drive failure description: Computer began intermittently rebooting for no reason. Then began launching windows very slowly, sometimes I would have to go into safe mode then reboot into normal mode. After a couple of days of stable operation it would not launch Windows beyond the screen preceding the user profile screen.
No clicking or beeping noises. Drive lite comes on and blinks normally.
Repair disk and recovery disks would not load, launch or otherwise boot either or allow any recovery or repair functions.
Rebooted into the diagnostics tests and began running tests on the drive. Passed the SMART test but stalled on the confidence test indicating bad blocks. would not even begin the read, write or verify tests, just hung up and eventually aborted.
Purchased a new WD 1 TB drive and installed it, loaded Win7 from the aforementioned recovery disk.
Put bad drive into my eSATA/USB enclosure and attached it to the computer. Drive appears in Computer and Disk Manager but cannot be accessed. Disk Manager shows 2 partitions, both RAW file system.
Made a boot disk with Partedmagic and booted it up, shows 3 partitions but will not mount any of them. Now I'm thinking of trying Peppermint6 to see if it can repair/rebuild the boot sector or partition table.

My concern and first question is am I risking more damage in these attempts? I have never dropped my computer, but we d... Read more

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RELEVANCY SCORE 66.4

I am running on a WIndows Vista home premium
Model:T-1631
Manufacturer: Gateway
32bit os

I have been getting error messages when starting to boot up similiar to "Hard Drive failure immenent press F1 to continue"

i tried moving everything and going through the recovery process but err didnt exactly have enough space for everything. However i've been using this laptop for 4months or so since the system failures and I'm guessing the hard drive hasn't failed yet. also, the disk drive doesn't operate on this laptop. ( im not exactly sure what media errors the screen is reading during boot up, I dont feel like rebooting to write it down because it takes a while to load up, however if you must have it ill be sure to take note of it.)

Also, my second concern is that the system will randomly crash. It runs fine when im just web surfing, but whenever i try watching HD videos or playing games(such as LoL) I feel like the laptop strains itself then crashes to "prevent further damage", so i've stopped doing anything that the laptop cant handle. So i need help on how to fix these problems. Im not sure if its virus related but just to be on the safe side i'm posting here.
 

A:Hard Drive failure and system crashing

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RELEVANCY SCORE 65.6

My Win XP aro PC has two internal SATA drives. The OS is installed on drive C. Drive F is the other one, used for data

I was moving some files from drive C to Drive F and the machine crashed, giving me a delayed data write error. After that the F drive was not accessible. It either wouldn't open or I'd access denied errors.

I tried running chkdsk f:/f, which has always worked in such situations on external drives. It didn't work at first, giving me access denied errors, then I rebooted and I ran it - it didn't work the first time, I got unrecoverable sector errors.

Finally, after 3 attempts chkdsk seemed to work, but after that the Windows immediately froze. I shut it off and now it won't boot up. I get the windows splash screen then it just freezes on a blackened screen.

Please help!

A:SATA Hard Drive failure, system won't boot

I just ran the drive diagnostics from the setup screen - I get Drive I... Fail. Return Code: 7.

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RELEVANCY SCORE 65.6

When booting msg comes up: Reboot and select proper boot device: Not sure if drive has failed. Boot order is correct.  Ran a diagnostic - came up with following error msg. 2000-0151,   hard drive 0 - incorrect status :32 - no additional sense info. Help...I do not have an installation disk and all recovery disks are packed in a POD as I am in middle of moving!! Any thoughts would be appreciated. 

A:System will not boot. Hard drive failure? Inspiron One

Always include exact PC model and version of Windows in your posts.
If you're still under warranty, contact Dell Tech Support for a replacement hard drive.
If you have Win 8.1 or 10, you can download the files -for free- from Microsoft needed to create a Windows installation USB stick for whichever version you have now. This can be done on any PC and the USB used to install the OS on the new HDD.
You will also have to download the hardware drivers from Dell's Support site onto a USB using another PC and install them here after you load Windows.
If your personal files aren't backed up on external media, you may be able to put the old drive into an external enclosure that connects to another PC via USB to rescue your files. Or install the old drive in another PC as a secondary drive to recover the files...

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RELEVANCY SCORE 65.6

My hard drive most likely sustained some light damage recently. The BIOS hard drive self test returns the error '#10008 - replace hard disk'. Using the Windows utility hooked up as an external hard drive it found 3 bad sectors. At least this is what I was told by my friend, unclear what it did with the bad sectors (reindexed maybe?).

Before the error check the laptop would just stop on a black screen after the Windows logo (both normal and safe mode). Since the error check it has been loading normally but on normal mode it throws a critical error during the start up and the system is forced to restart within a minute. Neither 'shutdown /a', nor 'Disable automatic restart after system failure' from the advanced booting options seem to prevent the shutdown. The good news is that the system is actually stable in safe mode with networking. However, it has resulted to critical errors as well when trying to either fiddle with file/folder privileges from the browser or unlock a file from another process. On safe mode it connects to the internet but on normal mode it only gives me limited access at best. I have also noticed some Base System Devices on Device Manager but I don't know how long they have been there for.


Things I've tried:
- System restore from the booting options didn't have any effect and the service seems to be disabled in safe mode.
- I have tried to repair the system from the advanced booting options and using SFC. Both report that they can't fix all error... Read more

A:Corrupt system from hard drive failure - SFC cannot fix all errors

Try to run check disk . Click on type in CMD right click on CMD inside Program Files (1) inside the Start menu choose Run as administrator and type in the command below .


Code:
chkdsk /f
Tutorial link below

Disk Check

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RELEVANCY SCORE 65.6

I originally posted this in Security & Malware Removal (http://forums.techguy.org/virus-oth...8319-complete-system-freeze-serious-boot.html) but I think the problem may be more component-related.

Here's what happened. I was moving files from one folder to another using Windows Explorer when the system suddenly froze. The only thing I could do was pull the plug to exit. On replugging, Windows immediately rebooted but didn't fully complete. I unplugged/replugged, went to Safe Mode, ran HJT and scanned with Malwarebyte's AntiMalware which found two entries in Start which I removed. Again, Windows wouldn't shut down and I had to unplug. On replugging, Windows fully rebooted but any touch on the screen caused it to freeze. Rebooting into Safe Mode I found I could work but certain actions, like striping a word to copy/paste or closing a window using the X button would again freeze the system.

In desperation, I tried Disk Cleanup and found it couldn't get past Calculating Space on the secondary drive. On a hunch I physically disconnected it and lo-and-behold, the problems went away (to be confirmed - I don't trust this machine any more!). Prior to this, the drive was still listed under Windows Explorer with all it's folders intact. Interestingly, I had previously opened one item on this drive in Safe Mode and was working on it when it froze. I can no longer access that particular folder.

If the problem is with the secondary hard drive, how... Read more

A:Solved: System Freezing - hard drive failure?

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287
 

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RELEVANCY SCORE 65.6

I have a system with 4 Seagate hard drives, two are ATA and two are PATA. A few months ago, I had a problem with one of the PATA drives which was less than several months old. It was returned and exchanged with a recertified drive. Within two months, it began to fail in the same manner as the first. I would hear a very faint beeping sound coming from the hard drive and the event viewer in Windows would reveal the following: An error was detected on device during a paging operation. After that error, the device would disappear from the system. Upon rebooting, it would reappear. I used the Seagate DOS utilities to examine the hard drive and it detected a bad sector. I repaired the sector, but the same problem occurred. As a consequence, I removed the drive (the system appears to be functioning normally without it) and I have asked for a replacement drive.

Could I be having a problem with my system? Or have I just had two bad hard drives back-to-back?

With the first drive I returned, I was able to retrieve my data by putting it into a USB enclosure. It appeared to function okay in the USB enclosure, even though it did not work when attached directly to the motherboard. I have not tried this yet with the drive that just failed.

It's a bit puzzling and I wondering if there is a way to check my system.
Processor
Model : Intel(R) Pentium(R) 4 CPU 3.00GHz
Speed : 3.00GHz
L2 On-board Cache : 512kB ECC Synchronous ATC

Mainboard
Bus(es) : ISA AGP PCI USB FireWire/1394
MP Supp... Read more

A:2nd Hard Drive Failure - Is it the Drive or the System?

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RELEVANCY SCORE 64.8

Firstly, Hi Everyone and I'm new to this having just started a new PC build & repair service and I have a relatively good sound knowledge of computing but this particular issue I have with trying to fix a friends pc is starting to make my hair fall out !!!!

Ok, to begin... The make & model is a Sony VAIO PCG-282M which coincidentally is not listed on sony uk support site, the other code I have is on the quick start reference guide which shows VGC-LM1* which shows up on sony uk support as one of a potential 4 / 5 variants, the * being replaced with a letter...

Sorry, I'm babbling........

PC OS is Win Vista Home Premiun OEMAct with Product Key Label on reverse side ( I hate Vista !!!! - XP was far more stable!! ) and was infected with an encryption virus that encrypted all outgoing emails and data therefore being unreadable by recipient pc's.

Used avast pro which cleared and removed certain files and then the pc became slow and in some cases totally unresponsive.

Created recovery discs which took 3 attempts and crashed between disc 1 and 2 stages but finally managed it.

Tried all recovery options including total system recovery but gets to 26% and then creates 3 error messages and shuts down.

Finally used the wipe and erase feature and now have "no operating system found" on boot up.

1st Attempt :
Removed original HDD and used my Master PC to look at the HDD using "MiniTool Partition Wizard Pro Edition".....All data is missing ... Read more

A:Sony Vaio System & Hard Drive Total Failure

I don't have all the answers but let me start with Windows XP. I'm guessing you have never installed Windows XP on an SATA hard drive before. If you are starting a business, you should get up to speed on this. First, before you "downgrade" from Vista to XP you should make sure the laptop has XP compatible drivers available otherwise you will not be able to get all the hardware features to work. If this laptop doesn't appear in Sony's website, you will have trouble finding the appropriate drivers if they even exist and there is a possibility they don't. Check Sony's other national websites. If the drivers don't exist, don't bother to try to install XP.

Windows XP will not recognize most SATA hard drives unless you install SATA drivers at the F6 prompt near the beginning of the Windows installation process. Unfortunately, this requires the use of a now obsolete floppy drive that modern laptops do not come with. Another method is to create a slipstream disk that combines your XP installation CD with the SATA/RAID drivers and install XP from that. Do a web search for instructions on how to do so. Another possibility is to change the hard drive controller mode from AHCI to IDE mode if your BIOS has that option. It might not.

That said, if you are trying to install XP merely for testing purposes, I understand but if not, you should reinstall Vista or move up to Windows 7. Once again, you will need Windows Vista or Wind... Read more

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RELEVANCY SCORE 64.8

So, this morning my computer crashed out of nowhere. I run Windows 7, and missed the blue screen with error info before it restarted. Anyway, it would not start back up and went straight to the Windows repair system. After 2 attempts at a system restore, it restarted once more, the repair ran for nearly an hour, and then told me nothing could be done.

I proceeded to run a memory check, no problems there. Finally, I decided that it would need a reformat, and tried copying from one hard drive to another via the command prompt (yo6666u can access it without windows starting up) and I was greeted with a cyclic redundancy check.

Now, I've tried reinstalling Windows 7. The first time it failed. The second time, it went through the main install just fine, but hung on the "preparing to your computer for first use" screen, and told me that the install was unsuccessful and that I should try again.

It's currently reinstalling a third time. Not even done expanding files yet.

Sooo, this is all really weird. The hard drive in question is a 3-year-old 250GB Western Digital IDE drive. Is it finally dead? Or is this something else?

Thanks in advance! :D

Specs
Intel Core 2 Quad Q6600 @ 2.40GHz
3GB DDR2 Corsair RAM
630W Power Supply
nVidia GeForce 260GT w/ 896mb vRAM
570GB Storage via 1X Western Digital 250GB IDE and 1X Western Digital 320GB SATA

A:Windows 7 Crash/System Failure - Hard Drive Dead?

Hi try running the hdd diagnostic http://support.wdc.com/product/download.asp?lang=en

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RELEVANCY SCORE 64.8

Hello, I've damaged the hard drive on my laptop and test logs are giving me the code GK0559-7GR8GU-XD7V6K-60VV03 for Hard Drive and System (E). My laptop is out of warranty. What is my best solution for repairing the laptop?

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RELEVANCY SCORE 64.8

Firstly, Hi Everyone and I'm new to this having just started a new Custom PC Build & Repair Service and I have a relatively good sound knowledge of

computing but this particular issue I have with trying to fix a friends pc is starting to make my hair fall out !!!!

Ok, to begin... The make & model is a Sony VAIO PCG-282M which coincidentally is not listed on sony uk support site, the other code I have is on the

quick start reference guide which shows VGC-LM1* which shows up on sony uk support as one of a potential 4 / 5 variants, the * being replaced with a

letter...

Sorry, I'm babbling........

PC OS is Win Vista Home Premiun OEMAct with Product Key Label on reverse side ( I hate Vista !!!! - XP was far more stable!! ) and was infected with an

encryption virus that encrypted all outgoing emails and data therefore being unreadable by recipient pc's.

Used avast pro which cleared and removed certain files and then the pc became slow and in some cases totally unresponsive.

Created recovery discs which took 3 attempts and crashed between disc 1 and 2 stages but finally managed it.

Tried all recovery options including total system recovery but gets to 26% and then creates 3 error messages and shuts down.

Finally used the wipe and erase feature and now have "no operating system found" on boot up.

1st Attempt :
Removed original HDD and used my Master PC to look at the HDD using "MiniTool Partition Wizard Pro Edition".....All... Read more

A:Sony Vaio System & Hard Drive Total Failure

see this comment about support http://community.sony.co.uk/t5/PCs-Accessories/PCG-282-M-support/td-p/320697
 

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RELEVANCY SCORE 64

I am having BSODs again and have been told I should run diagnostics on my hard drive. The drive is a 750 GB Hitachi and I believe I need to find diagnostics for a Hitachi drive. However, when I look, I get search results that say HGST on them but *not* Hitachi. Is HGST some acronym related to Hitachi?? I'm not seeing any results at a Hitachi website so I'm not sure if I'm seeing the real Hitachi hard drive tests or just one of those sites that put a Hitachi in the domain name but are actually unrelated like hitachiharddrives.smartpcfixer.com. Also, some of these webpages don't have dates on them and feel as if they might be for very old versions of the tests. Shouldn't I run a version of the test that corresponds to a late-model drive? (My notebook is 2.5 years old.)

Some guidance on this would be appreciated :-)

A:Hard drive diagnostics?

Download: CrystalDiskInfo6_3_2.zip - CrystalDiskInfo - SourceForge.JP
Unzip and run. It should give you some idea about the health of your HD.

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RELEVANCY SCORE 64

I have a Dimension 3100 with a 80gb hard drive. The PC crashed with the following message displayed. "A problem has been detected and Windows has shut down to prevent damage to your computer.etc....."
I then started on the boot menu and tried each of the start options i.e. safe mode, normal, last good configuration etc and i get the same message "A problem has been detected and Windows has shut down........"

I then tried to boot from the CD rom using a boot disk. This wne through the process of loading files and then prompted me to continue (pressing enter). This then resulted in the following mesage being displayed:
"Examining 76294 mb disk 0 at Id 0 on bus 0 on atapi....." following which it froze.

I've now ran a Hard Drive diagnostic check (pressing control ALt d at start-up) and after some minutes received the following message;

Hard Drive Diagnostics runnning, please wait...
Drive 0: WDC WD800-75MSA1 - Pass

Does "Pass" mean that the hard drive is OK. What should I be doing?

Any advice much appreciated as the PC is two weeks out of warranty!
 

A:Hard Drive Diagnostics

A problem has been detected and Windows has shut down to prevent damage to your computer.etc....." Click to expand...

That could be many things. 2 years back a major worm was causing that exact same message.
(note there is anew worm going around called "new years")

Is it a continuous problem or has it just done it the one time?

--------------------------------------------------------------------------------------------------------
Ad-Aware SE Personal
I run this daily

SpywareBlaster 3.5.1
I update once a week (keeps bad pages with known malware that cold cause damage from being displayed.)

Spybot - Search & Destroy
Daily or every other day

CwShredder
This is one I only use once a week or month lol but good to have

AVG Anti-Spyware
In order to get full use of this one you have to buy it but has a free trial. Good program to have and run before you run Hijackthis. (just another tool to remove spyware that the other two may miss) Only download if you are having a serious issue unless you want to pay and have it.
Download and update (update is very important before you scan) boot into safe mode (You do not need to boot into safe mode every time to run programs. Some malware cannot be fully removed or detected unless you are in Safemode, This is why I recommend running it the first time in safe mode then perhaps once a month in safe mode)

With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If... Read more

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RELEVANCY SCORE 64

What should I do when my notebook system quick test says my hard drive SMART check failed?Failure Id: 9LPBSK-7SC875-XD7WLK-608Y03PRODUCT ID: T0X74PA#UUF











Solved!
View Solution.

A:System quick test: hard drive SMART check failed

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

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RELEVANCY SCORE 63.6

I was working on my Dell laptop doing the usual - AIM, surfing the internet, no downloading- when suddenly my laptop screen turned black and gave me this message:

"Read Failure on internal hard drive. No bootable devices -- Strike F1 to retry boot F2 for setup utlility"

When I hit F1 to retry boot, it gave me the same message. There were also times when I do hit F1, it gave me this message:

"Error loading operating system"

I don't know what to do. Does it mean that my hard drive is going to die soon and I have to replace it? I already backed up all my files. In addition, the setup blue screen recognizes a primary hard drive. I can still use my laptop but occasionally I run into this problem.

Please help!! I would appreciate it so much! Thanks!
 

A:Read Failure on internal hard drive/ Error reading operating system- help!!

Sounds like a failed hard drive.
 

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RELEVANCY SCORE 62.8

Hi, this might not be the right section but i'll post here anyway because I can't find a better one.

I had this Hard Drive Diagnostic programme pop up last night telling me there were 11 critical errors on my computer. Being an idiot I thought this was a real Microsoft programme and so I ran the scan and told it to fix the errors. When it started trying to charge me to remove the last 5 errors that's when I finally caught on that it was a virus.

I then used this guide on your website to remove it (thanks): http://webcache.googleusercontent.com/search?q=cache:vdv79KBR604J:www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic+how+remove+Hard+Drive+Diagnostic&cd=1&hl=en&ct=clnk&gl=uk&source=www.google.co.uk

I think it has now gone but when it ran the scan the first time it deleted about half of my desktop icons (not sure about the actual programmes) and all of my documents and pictures have gone. Is there anyway to recover these lost items? It's not a massive loss if they are lost though because I backed up my important files when the errors started popping up.

Thanks.

A:Hard Drive Diagnostics programme removed but

Hello Diddymow, As you can see the Hard Drive Diagnostic wasn't from Microsoft and I'm happy to hear that you were able to remove it by using the Removal guide here at BC.You are asking about some desktop icons that were removed. If you can post the contents of your Malwarebytes log, it may be possible to see if they were removed as part of the cleaning process with Malwarebytes. To do this, open Malwarebytes and click on the Logs tab. The bottom most log should be the log from your cleaning efforts. What I would like to ask is if you have more than one ( One before the cleaning and one afterwards ) please post both of these in your reply. With both of these logs, we can be certain that your computer has been cleaned of Hard Drive Diagnostic. We may also be able to determine if any of the desktop icons were removed as part of your cleaning efforts.Thanks,

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RELEVANCY SCORE 62.8

My desktop computer has 2 x 250 GB western digital hard drives in it, in a Raid 0 configuration. Now that the pc is more than 3 years old, I want to check the hard drive's S.M.A.R.T status and perform some simple diagnostics on it to check that it's still ok.

The computer's running windows vista and under disk drives in the device manger all that is listed is "ARRAY".

Now I've got a laptop with just one seagate drive in it and I can run seatools to check S.M.A.R.T and run drive tests to check it's all working ok but with the desktop pc, all software only recognizes the array and is not able to perform the tests on it.

My question is how can I check the health of the 2 hard drives in the desktop pc?
 

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RELEVANCY SCORE 62.8

Hello,

I am having serious corruption problems with my hard drive. I have reinstalled windows a few times now, but it always ends up being unable to boot. At the moment, my computer cannot even boot up in normal or safe mode, all my restore points have been deleted, and startup repair cannot do anything.

After backing up my data and running a test with the Seagate SeaTools diagnostics in DOS, it was reported that there were bad sectors found on my Hard Disk. But I actually can't use this software to repair the bad sectors tough since it's a Western Digital drive. Is there any software that I could download to repair these bad sectors, or am I going to have to replace the whole drive? Thanks.

Windows 7 Professional 64-bit
4Gb Ram
AMD Phenom X II @ 3.7Ghz
2 x ATI HD 6870 in crossfire
1 TB HDD at 7200rpm

A:Hard Drive diagnostics report bad sectors

If you have used SeaTools, and the drive cannot be repaired by it, you will need to purchase a new drive. If you need to get data from this drive, it is POSSIBLE to use Knoppix (free) to view data and copy it.

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RELEVANCY SCORE 62.4

We have recently had two hard drives fail, both purchased and installed in the same PC at the same time. They failed about a month apart. Is there anything out there that can be used to monitor the drives to detect upcoming failures? I have been looking at diagnostic software called Active Smart. I downloaded a 30 day trial version but purchase costs approx $30.

Thanks
 

A:Hard Drive Diagnostics - can something tell you when a drive is about to fail?

Most bios setups have a setting to enable for S.M.A.R.T. Check to see if you have that option.

However, that many drive failures so close together would lead me to believe that you have other issues, maybe the drives are too close together and getting too hot?
 

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RELEVANCY SCORE 62

Hi,

I have run diagnostic test for my hard drive and it failed with the below error:

Hard Drive -DST short test
Error code - 0142
Msg:Error code = 2000-0142
Msg:hard drive - self test unsuccessful
Status :99

i have dell studio 1435 laptop.

So can anyone help me in telling the reason for the above error.
why this error came and how to get rid of this error??
 

A:Solved: Hard drive diagnostics test fail

can't get rid of it, that is a failing hard drive......back up all the data you want to keep, and get a new one.
 

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RELEVANCY SCORE 62

my computer is a compaq presario with 528 ram and windows xp. my initial problem is a condition where my system "loops" when i run a checkdisk. it goes over and over for hours, and i have to use "last known good" to avoid a hard kill.
i was recommended to run diagnostics from the manufacturer, which is seagate. the model of the hard drive is ST340015A. the person helping me referred me to this location:

http://www.seagate.com/www/en-us/sup...oads/seatools/

i downloaded the first tool for windows and i received an error message:

"program requires Net 2.0 or greater" then this:
"program unable to run because of an error"

i don't know what that is, so i can't correct it. i downloaded the second tool, but i didn't think it would work because i think xp is 32 bit. when i ran the tool i received this message:

"16 bit windows subsystem system/currentcontrolset/control/virtualdevicedrivers
virtual device driver format for the registry is invalid"

am i out of luck with this tool? does anybody have any advice or suggestions? thanks.

A:checkdisk loop. hard drive diagnostics failed

hi,

try the seagate tools here:

http://www.tacktech.com/display.cfm?ttid=287#seagate

if i may suggest, get the DOS and floppy or ISO versions so you can burn them to a CD media or on to a floppy disk.

that would remove also the dependency on any operating system as the floppy and CD media are bootable.

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RELEVANCY SCORE 62

Hi,
My laptop takes a lot of time in restarting. Generally i keep my laptop on hibernate or sleep and it works perfectly for 1-2 weeks. But whenever I restart or shutdown, it takes lot of time in restarting. I have to start it 2-3 times then only it starts working. While restarting if i choose safe or networking mode it works fine but if I choose normal mode it takes time and I have to restart 2-3 times.
So to check the problem, I ran diagnostics test. Every test is fine except hard drive test. It shows error 2000-0142. Hard drive o- S/N S2WDFCJX
Kindly let me know the solution.

A:Hard drive error 2000-0142 on diagnostics

Hi,
Thank you for writing to us!
This is a potential Hard drive failure error .If you are able to boot the system then kindly back up the data , update the driver and also the BIOS . Once that is done you can format the hard drive and re-install the Operating system .
In the case this doesnt work then we would to replace the hard drive,kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 62

Hello! I have a Dell studio 1735 laptop, with (seemingly) common problem and even more interesting spin to it.

When I boot, it sticks to the dell bios screen at about 95%, then shows up with this message:

"internal hard disk drive not found
To resolve this issue, try to reseat the drive."
(system beeps)
"No bootable devices--strike F1 to retry boot, F2 for setup utility
Press F5 to run onboard diagnostics"

Of course, i press F5, it runs its full diagnostics, with flying colors (everything passes)
once thats done, it boots to windows fine, but its the ONLY way im able to boot to windows,i just dont want to have to do the full diagnostic EVERY time i turn on my laptop.. (plus i think that means that the HDD is going bad?)

I have reseated, checked connections, etc. i have pretty much checked all that i can find online about how to fix this issue, but no one else seems to have the same situation i do.

im not sure if anyone could help me, but im savvy enough to dump diagnostic files on here/etc.. i appreciate the help in advance
 

A:internal hard disk drive not found, until i run diagnostics..why?

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