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Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

Q: Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

Just got a GTX 980 (Asus reference) and when I've got it installed it freezes at "Starting Windows" and I have to hold the power button it to restart it.

When trying to boot to safe mode, the computer hangs on classpnp.sys

I know it's not the graphics card as it boots on my friend's computer and I know it's not a huge deal with the computer as when I reinstall my EVGA GTX 660ti the computer boots fine.

Any ideas? I've made sure it's properly seated with the 2x6pin inserted correctly. I've also tried reinstalling the geforce experience drivers.

RELEVANCY SCORE 200
Preferred Solution: Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

Have you tried running a Starup Repair

Startup Repair

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RELEVANCY SCORE 92.4

I replaced my Intel Q6600+DP35DP mobo with an i5-4690K and Asus Z97 K. I get a "missing operating system" message. When I boot up with a Windows 7 64 bit installation USB and then Repair Your Computer, it does find the OS on the hard drive still.

I tried following this guide for repairing the boot manager
How to Fix Windows 7 When It Fails to Boot

but I didn't get anywhere, until I tried this part





Quote:
*Some users also find simply deleting the boot folder and retrying the above steps effective at resolving boot issues, but it is not recommended.


Now instead of "Missing Operating System" I get the "Windows Error Recovery. Windows failed to start. A recent hardware or software change might be the cause" then it recommends I do the startup with the installation disc and repair my computer.

If I instead Start Windows Normally, it displays a few seconds of the startup animation then auto restarts.

If I chose Safe Mode, it shows Loading Windows Files until it gets to windows\system32\drivers\classpnp.sys, pauses for a second then restarts.

If I boot up with the installation USB again, and selecting my Windows installation it will tell me "You computer was unable to start; StartUp Repair is checking you system for problems" and start searching for problems for a few minutes, and then attempting repairs for a few minutes, and then it will give me "startup repair cannot repair this computer automatically&... Read more

A:OS not loading, Safe Mode won't boot past classpnp.sys

Well if im not mistaken; anytime you switch to a new motherboard; it is generally a good idea to do a completely fresh install of the windows operating system because the drivers for the motherboard will be different etc. But also; before doing a fresh install of windows; try following the steps in the following link and see if that doesnt help ya out. If not; post back and we can go from there.

Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 92.4

have an ACER laptop.
- when starting windows normally - it stays on the windows loading screen for hours
- running from all of the safe modes causes it to freeze at classpnp
- running last working configuration causes it to freeze on a black screen
- running recovery mode causes it to also freeze on a black screen (for hours)
- trying to boot from a windows 7 disc and going to repair/recovery option stays at a blue screen with a cursor
- some people have suggested changing SATA mode from AHCI to IDE, which i did, this leads me to BSOD during safe mode and normal start up - BSOD error message - 0x0000007b

i'm really stuck on where to go now and i have limited computer knowledge. any suggestions would be appreciated!

thanks in advance! sorry if i am doing this wrong, first time posting here.
 

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RELEVANCY SCORE 92.4

I recently tried partitioning my hard drive, but canceled it in G parted a little after I started it.  I then went to boot into 7 and it worked fine. After I restarted though, the win7 logo would come up, then my PC would restart.  In recovery mode, none of them will work, and when I try to boot into safe mode, it gets stuck at the classpnp.sys, then restarts. Any help?

A:Win7 won't boot...gets stuck at classpnp.sys in Safe mode

Reboot to the Win7 DVD and run the repair function. It may take some time to run but hopefully will correct the problem.

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RELEVANCY SCORE 92.4

As the title suggests, I can get to the normal Windows login, but it freezes when booting to safe mode. I've never seen this before in 20 years. Any ideas?

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RELEVANCY SCORE 91.6

My signature Pc, the one I had problems last week is misbehaving again.

It hangs while trying to Boot at the "glowing-pulsing colors" thingie.

If i try to boot in Safe mode it Hangs at CLASSPNP.SYS

If i boot from the Windows Setup DVD , or a repair DISK I've made, and i choose to do a repair, nothing happens, it either says it repaired the disk but nothing changes, or says it doesn't find anything to fix.

I'm attaching a ntbtlog.txt in case anyone makes heads or tails with it. It worries me that i see so many things not loading properly.

Thanks in advance guys, you;ve saved my bacon a couple of times in these forums, i hope you an help again..

A:PC Hangs on Boot And on Safe mode at CLASSPNP.SYS, Setup-fix not work

PS all this happened after it crashed 4 times in a row while playing Fallout New Vegas. the 4th time the PC froze, Ctrl-Lat-Del wasn't working, the mouse was dead and then the Keyboard as well.

I had to do a cold reset. and that was it.

Last week i had similar problems as detailed here: http://www.sevenforums.com/crashes-d...angs-boot.html but i solved them after copying a new version of CLASSPNP.SYS from another PC.

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RELEVANCY SCORE 91.6

Hi guys, I need help on my Acer 4750G here. I've been lurking around the internet lately searching for this problem's solution. But no answer

Here's the story:
So this morning my I started my laptop, it kinds of frozen/lagged so I had to shut it down via holding the power button 'till the screen shuts off. In school (I'm still 13-14) I turned it on, the booting took an unusual time to start. Then BAM! Bluescreen flashed about 1/4 second I tried to start it via safe mode, it stucks on the driver called "classpnp.sys". Seconds later, the same flashing bluescreen happened.

I've done these:
-System restore (It seems to do something, it gave me no result either)
-Memory Diagnostic Tool (It says no problem found, damn)

I've also done writing this line via recovery's command prompt:
rename c:\windows\system32\drivers\classpnp.sys classpnp.old
And no result either...

I'm not sure if the troublemaker is the hardware or driver. I might want to get it to the manufacturer's shop, but it'll be costy...

Anyway here's the bluescreen code written by me, I'm using my sister's netbook so no copy-paste thingy:

A problem has been detected and windows has been shut down to prevent damage to your computer

UNMOUNTABLE_BOOT_VOLUME

(I'll skip this part)

Technical information:

*** STOP: 0x000000ED (0x871F9A38, 0xC0000OB5, 0x00000000, 0x00000000)

I really need a quick answer, I'm gonna need my laptop for a presentation and I forgot to copy the data to ... Read more

A:BSOD on boot logo, safe mode stuck at classpnp.sys

Alfrey,
* Is your computer under Warranty?

* IF you are able to...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 91.2

Hello,
I have recently taken the hard drive of my laptop and connected it to my desktop computer. The name of the hard drive is ; WD2500B EVS - 60 USTO (250GB). However when I try to boot from using windows 7 than I get a BSOD but when I boot it using ubuntu it works. The Hard Drive is dual (windows 7 & ubuntu). I pretty much used every resource to fix this problem; safe mode, safe mode with networking, windows 7 repair and still I get the same result. When I tried to boot from safe mode it always gets stuck in C: \windows\ system32\drivers\classpnp.sys classpnp.old. Any ideas on how to resolve this issue ?

A:BSOD while classpnp.sys classpnp.old (Safe Mode)

Did you follow these steps when creating a Dual Boot with Linux and Windows? Dual Boot - Windows 7 and Linux

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RELEVANCY SCORE 90.8

Hello, I have a weird issue which started earlier this year. I believe it was adware/spyware/malware that started it all. Anyways my computer is a Gateway GT5056 with Windows XP PRO SP3 AMD Athlon 64 X2 Dual Core Processor 3800+, 894MB RAM, NVIDIA GeForce 6100. Randomly why surfing the net, watching vids on youtube or playing online games the computer will freeze. Sometimes with or without the blue screen of death. I also can not boot into safe mode because Mr. BSOD shows up. The freezes are occasional and occur maybe once or numerous times a day. I restart it and works fine until it freezes again. Everytime I restart the computer, about 10-15 mins after reboot, I hear the infamous error gong with no error messages. I have a HJT log if anyone can decipher it. Thanks again for any help you would recommend. EDIT: Removed HJT log, symptoms described are all common symptoms not indicative of malware ~ Hamluis.

A:Random Freezes, BSOD and Unable to Boot into Safe Mode.

I have a few questions...it's now Novemeber...when is "earlier this year" as far as these symptoms beginning?What is the BSOD error message when attempting to boot into safe mode?FWIW: Freezing is often a symptom of overheating, among other things.Let's try this...download/install BlueScreenViewDouble-click BlueScreenView.exe file.When scanning is done, Edit/Select All...then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply.Louis

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RELEVANCY SCORE 90.8

Hi XP Pro freezes during AVG virus scan and it also hangs when I try to reboot in Safe Mode.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:00:53, on 18/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.eircom.net/
R1 - HKLM\Software\Microsoft\In... Read more

A:XP Pro freezes during virus scan, unable to boot in Safe Mode.

Hello and welcome to TSF

Hijackthis Uninstall List

* Start HijackThis
* Click on the Config button
* Click on the Misc Tools button
* Click on the Open Uninstall Manager button.
* You can click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad into your next reply.

Also post a new Hijackthis Log.

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RELEVANCY SCORE 78.8

Hi,

I went to turn my laptop on today and for some reason it wanted to do a chkdsk even though I had shut it down properly before. I let it run but then it did another recovery process where it was recovering orphaned files (not too sure what this is).

I let both run and it restarted and was just about to get to the login page when it hit a BSOD. I tried rebooting in Safe Mode but to no avail as it keeps on getting stuck at Classpnp.sys. I also tried debugging mode but it had the same BSOD.

Any help would be much appreciated. I have attached the BSOD screen.

Thanks,
M
 

A:Windows 7 Safe Mode stuck on Classpnp.sys

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RELEVANCY SCORE 78.8

Recently we had an electrical issue in our home. We had a surge go through and thankfully my surge protector to the hit but since then I have not been able to get my pc to boot up. I have tried to get it back to factory by pressing alt+f10 repeatedly per the manufacturer and was able to get it once and got up and running for and 5 min then i got the blue screen of death. since then when i try to boot up in safe mode it always gets to classpnp.sys and freezes. sadly i don't have any discs from the manufacturer to do a full reinstall and my system restore discs have not done anything. Is there anything that i can do?

A:Classpnp.sys freeze when booting in safe mode

  
Quote: Originally Posted by vicent


Recently we had an electrical issue in our home. We had a surge go through and thankfully my surge protector to the hit but since then I have not been able to get my pc to boot up. I have tried to get it back to factory by pressing alt+f10 repeatedly per the manufacturer and was able to get it once and got up and running for and 5 min then i got the blue screen of death. since then when i try to boot up in safe mode it always gets to classpnp.sys and freezes. sadly i don't have any discs from the manufacturer to do a full reinstall and my system restore discs have not done anything. Is there anything that i can do?


You are going to need some sort of media even to do a repair install. Can you borrow a dvd from someone?

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RELEVANCY SCORE 78.8

So basically I have Windows 7 installed on a 250GB Seagate external HD. I can boot it with no problems using a VM in VMware Workstation 7.1.3, but whenever I try to native boot it, it takes a long time to load and when the 'starting windows' is reached a blue screen flashes and then the machine reboots.

I tried to run it in safe mode, but it reached Classpnp.sys and then rebooted.

Any ideas?

Cheers.

A:Windows 7 safe mode reboots at Classpnp.sys

Hi HNipps , sounds like you have a corrupted system file , have a look at this excellent tutorial SFC /SCANNOW : Run in Command Prompt at Boot

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RELEVANCY SCORE 78.8

Hi, I wanted to go into safe mode on windows 7 but it kept stopping at classpnp.sys . After reading a few threads I read about using Msconfig and checking the safe mode option under "Boot". It still keeps staying at classpnp.sys and when I hit F8 and hit "Last Known Good Configuration (advanced)" it seems to be able to get trough and it says it's actually loading up safe mode but then it changes to a black screen and does not change from that screen. I would appreciate and information you guys have that could solve this problem.

A:Windows 7 fails to go into safe mode. Classpnp.sys

Anyone have even the slightest clue? Is there something I can type in cmd that can open up msconfig from the repair screen?

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RELEVANCY SCORE 78.8

Hello,
First of all this is an outline to the system I am running.Acer Aspire X1800Brought as a Windows Vista Home Premium 32bit, has now been upgraded to the equivalent in Windows 7.Intel® Core™2 Quad processorNVIDIA® GeForce® 7100 and nForce® 630i4 GB of DDR2 667/800 MHz SDRAM (single-channel support on two DIMMs)Serial ATA hard disk 1 TB
AMI PnP BIOS compatible with SMBIOS 2.4


PCI Express® 2.0 x16 slot
PCI Express® 2.0 x1 slot

Integrated NVIDIA® GeForce® 7100 graphics solution

PCI Express® 2.0 x16 graphics card support (low-profile)I have been running Windows 7 now for some time a month or two and have no problems until now. I wanted to put my computer into safe mode so I can install the second disc of Fallout 3 Game of the year Edition. Frist of all I restarted the computer and used the F8 trick which did not work. The computer just booted into regular old Windows 7. So then I went through the msconfig way of things.Now it is important to note that I had this problem when installing Fallout 3 on the same machine but running Vista. However the computer managed to "fix" it self back then.The computer loads through all the drivers until it gets to C:\windows\system32\drivers\classpnp.sysIt stops loading here and tries to go into safe mode. The computer then comes up with a message saying entering Windows safe mode (or words to that effect) and lists some of the system details. The screen then cha... Read more

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RELEVANCY SCORE 78

I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.
 

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RELEVANCY SCORE 78

Friend brings me a computer compiling that it is 'insane' and very slow. Says it takes 20 minutes to log in then cant do anything and here pictures have disappeared. I'm immediately suspect of virus or malware.
 
She has it in sleep mode and when I bring it up, sure enough there are multiple svchost processes running and system is pretty unresponsive even though % utilized is averaging 10% and memory is only 25-35%, just takes 1-2 minutes for processes to start or switch to. Files are missing since user is now under a temporary profile. Cant get to anything on the net, wireless and drive lights are almost constant. System has Malwarebytes on it, but its not running and doesn’t seem to launch, even after shutting off the wireless card with he manual switch. After 30 minutes I figure will need to boot from a flash drive and clean up the system before trying to recover the profile. Shut the system down and set it aside for later.
 
Coming back up, ran a chckdsk with no major finds. Tried to log in with both accounts on the machine and system would hang. When attempting to boot in safe mode, would get to classpnp.sys and was hung for 20 minutes with solid drive light before I shut it down again. Multiple re-boots and I was able to get it to log in with a temporary profile again. Malwarebytes was able to come up after killing all svchost processes. PC rebooted in the middle of mbam prepatory scan.
 
Sure looks and smells likes its infected. Any recommendations... Read more

A:Win7 Home Pri - Cant Log in, Safe mode hangs on CLASSPNP.sys

You can use a Linux LIVE CD, DVD or flash drive to move files from the hdd to another medium such as an external drive. 
Do you need help in creating a Linux Live bootable medium? If so, please post in the Linux Forum. The info in links below
may be sufficient.
 
How to burn a DVD on Windows | Ubuntu
 
‪072 07 - Using The Ubuntu Live CD to Recover Files From an Un-Bootable Computer‬‏ - YouTube

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RELEVANCY SCORE 78

Hi, I wanted to go into safe mode on windows 7 but it kept stopping at classpnp.sys . After reading a few threads I read about using Msconfig and checking the safe mode option under "Boot". It still keeps staying at classpnp.sys and when I hit F8 and hit "Last Known Good Configuration (advanced)" it seems to be able to get trough and it says it's actually loading up safe mode but then it changes to a black screen and does not change from that screen. I would appreciate and information you guys have that could solve this problem. If any of you know a command I could type in cmd to bring up the msconfig while in repair mode I  could fix it because all I need to do is untick "Safe mode on startup"

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RELEVANCY SCORE 78

Windows 7 login screen fails to load, just get a blank desk top with a cursor. Try to start in safe mode and it gets stuck at classpnp.sys and fails to progress. Chckdsk is auto running on power up. Feels like its running hotter than normal. It's a 5-6 yr old Toshiba Saltallite.

Thanks
 

A:Log in screen no loading, safe mode stops at classpnp.sys

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RELEVANCY SCORE 77.6

I managed to run ad-adaware with the latest defs once, did a preboot scan with avast, then booted into normal mode. I tried to install the lastest defs for spybot S&D, and got this error message:

NSIS ERROR

the installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.

You may want to contact the author of this installer to obrain
a new copy.

Upon reboot, the system freezes before the desktop finishes loading. I can still boot into safe mode, but running any scan, ad-aware or spybotS&D, causes a system freeze. Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 4:21:42 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yaho... Read more

A:Can't boot into normal mode, scanning freezes in safe mode

I managed to boot to normal mode and run hjt. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:11 PM, on 8/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dantrecamtim/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}... Read more

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RELEVANCY SCORE 77.2

Hi all,

I have checked other threads for a solution to this problem, but I cannot seem to find one.

Ive got a Dell inspiron 1420 and it currently will not start up. After initializing, it gives me the screen that states that it detected an unusual shut down (which it did initiAlly, the screen froze so I powered it off manually). But now it won't get past this recovery screen. It freezes so that I cannot move to the option to start in safe mode nor will it do anything when I press f8 during start up. It freezes on this screen as well.

I have no idea if I am infected let alone how to check if I can't even get on my computer. I may have some sort of operating info on another forum that I could find.

Any suggestions?? I'm a student and need this computer!!

Thanks.
 

A:Computer freezes at start up; unable to get to safe mode

luckylindalu,
A re-format as suggested will wipe all your docs, photos etc & it therefore very drastic and is only a last resort so don't try it yet please!

I'm not sure of the solution but, in addition to the alternate boots you've already tried is there a "use last good configuration"? Or some kind of "repair" option? If so, try those in that order.

Richard
 

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RELEVANCY SCORE 77.2

I am only able to boot in safe mode for the past few days, and would like some help please.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 9600 GSO, 1 Mb
Hard Drives: C: Total - 357697 MB, Free - 107315 MB; E: Total - 357697 MB, Free - 289285 MB; H: Total - 476268 MB, Free - 205673 MB;
Motherboard: Gigabyte Technology Co., Ltd., EP45-DS3R
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
 

A:can only boot in safe mode, normal mode freezes

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RELEVANCY SCORE 76.8

Hi there, I'm trying to fix my Aunt's windows XP computer. I downloaded MBAM as she had previously mentioned getting a call on the phone from someone in India telling her she needed to pay $160 for her antivirus or her computer would shut down.

I ran MBAM and it took about 8 hours to scan, and at the very end found a bunch of results. I told it to get rid of them, and then restarted. Upon restarting, it also ran a disk check, and after that finished, it booted up but took forever to load. Upon loading the taskbar showed up for a brief moment, then disappeared, and I can't seem to get it to run from the task manager either. It brings up the explorer.exe process briefly, then without ever loading the taskbar, it ends the process.

I got a bit worried at this point and tried to restart in safe mode. However, when I do that, it loads a bunch of drivers and then stops. It never finishes loading. (this happens in safe mode with and without networking)

I also tried restarting back into normal mode and running avast through command prompts, but it doesn't do anything and I also got errors stating that a particular file is missing.

What should I do next? I was going to attempt running combofix from my flash drive, but when I try to CD into the drive, it says the drive isn't ready. If you have any suggestions on what to do, let me know, thanks.

A:Unable to boot in safe mode, explorer.exe not loading in normal mode

Do not run combofix,let me ask someone to help you

good luck

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RELEVANCY SCORE 76.4

Model: HP g7-2204sd
OS: Windows 7 Ultimate
HDD swapped for SSD
 
So my father's laptop has been working without problems for 3 years now up until now. 
 
It will no go beyond the "starting windows" loading screen and when I try to boot it in safe mode it will hang on loading "classpnp.sys".
 
After maybe a 100 reboots it started and it worked for a while only to crash again showing a bsod (of which I have a picture) which I hope will help some. 
 
I have already tried multiple fixes from the internet by looking up things like "safe mode freezes on classpnp.sys" but none of them have worked. 
 
startup repair says there is nothing it can repair.
 
I will try to add a bsod dump if I can get it to boot again.
 
Your thoughts are very much appreciated. Many thanks!
 
Jorn

A:Windows 7 laptop not startig, hangs on classpnp.sys when loading safe mode

Hi,
 
I see that you had swapped the HDD with SSD. Did you reinstall the OS using a disk. Or you have a separate recovery partition ?
If you have an OS disk, you can boot from it and perform in-place upgrade.
 
-Edwin.

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RELEVANCY SCORE 75.6

I am currently getting help in the virus section of this forum as my pc has currently crapped itself.
I need to boot into xp safe mode to finish some more of the procedures I have to go through and when I press F8 it will allow me to safe mode boot into vista but not xp. Even if I go to the screen to choose which os to go to the F8 options of F8 wont show anything for xp. This has nothing to do with my other viral problems as I have tried safe mode into xp before and it wouldn't work then either.
Please someone help me. I am so close to getting rid of the virus problems.
 

A:Cant safe mode boot into xp with vista installed!

my pc has currently crapped itself.Click to expand...

and who is going to believe you that?
Click Start, Run and type MSCONFIG
Select the Boot.ini tab
In the Boot Options section at the bottom, check /SAFEBOOT option
Click OK
Restart Windows
 

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RELEVANCY SCORE 75.2

The computer freezes when I boot normally. So I booted to safe mode, and here is the Hijack this log. Any help is deeply appreciated. I dabble in computers but don't know much about HJT logs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:41 AM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R0 - HKCU... Read more

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RELEVANCY SCORE 75.2

Ummm I'm new to this but i copied and pasted the log o here it is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:26:57 p.m., on 23/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\osk.exe
C:\WINDOWS\system32\MSSWCHX.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [] OSK.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.ex... Read more

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RELEVANCY SCORE 74.8

Hi

Running Windows Vista Home Premium 6.0.6001 Service Pack 1 Build 6001 on a Compaq Presario A900 Notebook PC

My laptop began freezing this morning. Shortly after it is up and running (couple of minutes) it freezes. I maybe able to connect to the internet and load a webpage or two but then it freezes. I may be able to start an antivirus scan but then it freezes. After it freezes the mouse is able to move the cursor around the screen but unable to activate anything. Unable to run Task Manager.

At this point the only option is to hold the power button to force shutdown.

Ran the System Check on initial power on and everything checks out OK, no memory errors, hard drive errors etc.

Went into safe mode, tried a couple system restores......problem continues
Cleaned up hard drive, deleted unneeded files, uninstalled programs no longer needed....problem continues
Defragged the hard drive......problem continues
Unable to fully complete Malwarebytes Anti-Malware scan
Unable to fully complete AVAST Antivirus scan

Initially I was able to work in safe mode for up to 20 minutes or so but that has diminished with each forced reboot/shutdown, now safe mode only stays active/available/working for a few minutes at a time.

Any thoughts on what to try next?

Thank you,
JD

A:laptop freezes shortly after startup, in safe mode, unable to run security tools

My first thought would be to post this in the 'Am I infected?' forum on this site. Maybe someone else here has a better idea.

One potential way to prove it's a Windows based infection would be to try a Live Linux distribution and see if that runs.

When you get a chance, get Service Pack 2 installed.

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RELEVANCY SCORE 74.8

Hi

Running Windows Vista Home Premium 6.0.6001 Service Pack 1 Build 6001 on a Compaq Presario A900 Notebook PC

My laptop began freezing this morning. Shortly after it is up and running (couple of minutes) it freezes. I may be able to connect to the internet and load a webpage or two but then it freezes. I may be able to start an antivirus scan but then it freezes. After it freezes the mouse is able to move the cursor around the screen but unable to activate anything. Unable to run Task Manager.

At this point the only option is to hold the power button to force shutdown.

Ran the System Check on initial power on and everything checks out OK, no memory errors, hard drive errors etc.

Went into safe mode, tried a couple system restores......problem continues
Cleaned up hard drive, deleted unneeded files, uninstalled programs no longer needed....problem continues
Defragged the hard drive......problem continues
Unable to fully complete Malwarebytes Anti-Malware scan
Unable to fully complete AVAST Antivirus scan

Initially I was able to work in safe mode for up to 20 minutes or so but that has diminished with each forced reboot/shutdown, now safe mode only stays active/available/working for a few minutes at a time.

I originally posted this in the Vista forum and was advised to repost here and to install SP2 (I have downloaded the file and will attempt to install it).

Any thoughts on what to try next?

Thank you,
JD

A:Laptop freezes shortly after startup, also in safe mode, unable to run security tools

HiI have fixed my problem. www.malwarehelporg/cannot-boot-into-safe-mode-2010.html showed me how to run Malwarebytes from safe mode with a command prompt.I was unable to complete the scan (almost did but not quite) before it froze again but Malwarebytes had found an infection. I restarted into safe mode with a command prompt again and paused the Malwarebytes after it found the infection and dealt with it. It found PUP.radmin, I was able to delete it. When I booted back into windows vista it still froze. I went back to safe mode with command prompt and ran some tools such as Advanced System Care and defrag and booting back into windows has been stable ever since. I have also installed the service pack 2 for vista. I will check out the posts on keeping your computer safe from future MalWare infections.Thanks,JD

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RELEVANCY SCORE 74.4

my pc never did this until now. it never showed any symptoms of anything.then when i turn it on it freezes on the bios screen, the screen with boot options, or if it goes successfully through all this it just goes to black screen and stay like that. the bios detects everything but when i insert the xp installation disk the pc doesn't even detect it. when i try to start safe mode it freezes on cfadisk. Please help me
 

A:My computer freezes on boot can't even go on safe mode

If you have another computer available and are able to burn a CD .iso download this http://www.hitachigst.com/hdd/support/downloads/dft32_v416_b00.iso

Burn to CD, boot to disc and run test. This is Drive Fitness Test and will tell you if you have a bad hard drive or not. It is free and easy to use. Be sure to run advanced test instead of quick test.

Good luck!
 

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RELEVANCY SCORE 74.4

I've seen variations of this problem but none that match mine. The other day I was downloading music and on the internet. I clicked on a link and it basically froze my computer up so I did a hard shutdown. When i rebooted I can login and the desktop boots up and a few programs start loading and then it freezes. I can move the mouse but can't click on anything. This happens every time (even when I tried logging in as Administrator). I'm not a computer expert but I've always been able to fix problems in safe mode, however when I try booting in safe mode I get this message "We apologize for the inconvenience but windows did not start successfully. A recent hardware or software change might have caused this." It also hangs on Agp440 when loading the drivers in safe mode. I have a Dell D600 desktop. Does anyone have any suggestions? I have an external and most of my things backed up but hadn't backed up for a couple weeks so I need to get the rest of my files. Any advice is greatly appreciated, thanks!
 

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RELEVANCY SCORE 74.4

I apologize if this has been covered in the past so feel free to point me to another post if necessary.

After, what i believe to have been caused by the new service pack upgrade which install overnight, i walked in to find my computer frozen at the Windows XP logo screen.

On restart, it goes through the " windows encountered an error" black screen and I selected the log on as usual option only to have it freeze up on me during the logo screen.

I restart to try safe mode... this time as it boots up processes, it restarts
ive tried every safe mode option to no avail so i cant use the system restore option through safe mode.

I put my XP cd in to try to repair the install, but that freezes as well.

I then went to the recovery console and ran the following commands

chkdsk
fixboot
bootcfg /rebuild

after no luck, i tried to fixmbr but got scared off due to the warning about losing all my information.

Any ideas on what could be causing this issue? im trying to try all options to fix rather than just deleting everything.

if i cant fix, i know long ago i was walked through steps on installing XP on another partition to get into the computer and gather my files before reformatting the whole thing. Can someone tell me how to do that as a last ditch effort as well?

Any help would be appreciated.

Thanks in advance,

Tcanuth
 

A:XP will not boot in normal of safe mode / freezes

Hiya Tcanuth.

If you can get back to the command line in the recovery console, type

chkdsk /r

rather than just chkdsk as you then tell it to repair any volume faults it finds which might be all you need to fix things up for you. chkdsk without any parameters just checks the disk but doesn`t do anything else.

Jenny
 

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RELEVANCY SCORE 74.4

I got a BSOD yesterday which was most likely from overheating and now 30-60 seconds after I boot it normally, it freezes yet my mouse still moves. Ten second later, all the screen shows is my background. I've tried system restore, then I went it BIOS and ran a test on the system memory which passed, scanned for malware and spyware, used both CCleaner and IObit Advance SystemCare to clean up registry and junk files, and then defragmented the hard drive expecting that might do something and it still freezes.

Thank you for your time.

Edit: I've been looking at the start ups and don't see anything that suspicious.

Specs:
HP Pavilion Laptop dv6
Windows 7 Home Premium
Intel i3
4GB RAM

Log File:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:09 PM, on 4/5/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Jeremy\Downloads\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=bndlr
R1 - HKLM\Software\Microsoft\Internet Explorer\Mai... Read more

A:PC Freezes Within Seconds After Boot when not in Safe Mode

If you "cleaned" the registry with Ccleaner and System Care, you damaged your system. Never use registry "cleaners". They don't "clean" anything - all they do is delete anything they don't understand which is often something needed by the system. They cause damage and do no good whatsoever. The "errors" they find are false errors.

Restore an undamaged registry by using System Restore (if it works), or try to restore the backups of the items so mercilessly hacked out by those programs.

Then, do a longer test of RAM with memtest86.

Memory Testing (including bootable CD's and floppies):

Memtest86
MemScope (Floppy and CD images.)
Roadkil's RAM Test
Microsoft Memory Test (floppy or CD ISO image)

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

Check for air flow and plugged vents. Make sure cooling is sufficient and all fans are running.

Have you changed any drivers lately?
 

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RELEVANCY SCORE 74.4

Hey, and thanks for taking time to read this, Im new to this site.

On a normal start up computer freezes after 5 seconds or so,, keyboard works (caps and num lock key come on and off) and can move mouse around screen, but can not further interact (i.e. click on a desktop item or bring up start menu from keyboard etc.

Being a computer programmer myself i was curious to try alone to fix this problem but to no avail.

I do see a rundll32.exe ftutil2.dll, SetWriteCacheMode in start up and after googling it can still not determine if this is harmful or not.

did ran some lowly free malware program which offers to remove first 15 threats for free etc but dont think im getting anywhere doing this alone.

would be gratefully appreciated if you could assist.

I did not attach a copy of my HiJack log as not sure if I can/useful in Safe Mode.

hope to hear
jolly1808

A:Plz Help, Computer Freezes, Can only boot in Safe Mode.

Welcome to TSF.

Try running the below tool in Safe Mode with Networking (or save it to a flash drive and then copy it to your desktop in Safe Mode).

Go to http://www.bleepingcomputer.com/comb...o-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.

Run a new HijackThis scan and post the log here.

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RELEVANCY SCORE 74.4

Hi there,
I have an Acer laptop that freezes every time it boots up. Every time it boots successfully but as soon as the desktop becomes visible the mouse pointer becomes less and less responsive until after a few moments it just freezes, we've tried reinstalling windows and tried different Ram without success. I cannot even power it off (I've learnt that you can unplug the power and battery to power off the laptop that way, I have checked for viruses but nothing found. Someone tells me it's a software problem. I have no idea what the problem is!

A:Laptop freezes just after boot up not in safe mode

If you have reinstalled widnows and it still happens it is most likley a hardware issue

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RELEVANCY SCORE 74.4

ok, the thing is i had this virus on my pc which i learned after a lot of research required me to boot in safe mode in order to remove it. The problem is, while trying to boot in safe mode several times, my computer just crashes to a blue screen. I then learned that besides pressing F8 there was another way to boot in safe mode by going to "Run" and typing msconfig and booting it manually that way. Unfortunetly, this technique ended in the same crash. By now i realize that it is IMPOSSIBLE for me to boot in safe mode. My one major problem now is, that i CANNOT BOOT IN NORMAL MODE EITHER. I guess by trying to boot in safe mode using msconfig, i've changed my pc's settings to where now, normal mode=safe mode, and obviously, safe mode keeps crashing. As of now i cannot boot my pc AT ALL. I thought there might be a way to recover/fix safe mode by using the windows cd, but i really dont know what to do. i hope you guys can help me out, thanx

A:Unable to Boot in Safe Mode (or ANY mode)

Since you have your Windows CD handy, you can try doing a Repair Install from the Windows Recovery Console.How to perform a Repair/Reinstall (with screenshots)How to perform a repair installation of Windows XP if Internet Explorer 7 is installedLanga Letter: XP's No-Reformat, Nondestructive Total-Rebuild OptionNote: In order to use your Windows CD, the boot order must be set to start from the CD-ROM drive. If the CD is not first in the boot order, the computer will attempt to start normally by booting from the hard drive. The boot order is a setting found in the computer?s BIOS which runs when it is first powered on. This setting controls the order that the BIOS uses to look for a boot device from which to load the operating system. The default will normally be A:, C:, CD-ROM. Different computers have different ways to enter the BIOS. If you're not sure how to do this, refer to:Changing Your Computers Boot OrderHow to Set AmiBios to Boot from CDROM.If you don't have your XP CD you can download an ISO of the Windows Recovery Console files:Recovery Console ISO fileXP Recovery Console zip fileBurn it as an image to a disk with MagicISO or similar program to get a bootable CD which will startup the Recovery Console for troubleshooting and repair. This is especially useful for those with OEM systems with factory restore partitions or disks but no original installation CD. If you are not sure how to burn an image, please refer to How to write a CD/DVD image or ISO and H... Read more

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RELEVANCY SCORE 74

hi;

i seem to have some kind of problem because I keep getting this svchost.exe error popping up. I have run virus scans, spyware scans, etc. but no luck removing it. went online to the virus folks, they sent me a tool to run a startup report, but want it run in safe mode. Everytime I try to boot pressing the F8 key it gives me the option to boot in safe mode, the drivers all list on the screen then it turns off and on again and starts normally. I am really getting frustrated - can anyone help me please.

A:Unable To Boot In Safe Mode

Hello,
The problem you describe could be a corrupted driver. Can you boot the system normally? If so, you can check the event viewer for errors and the device manager for warnings.

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RELEVANCY SCORE 74

Good Evening....

I am currently trying to salvage a Dell 4600 system (XP Home, 512mb DDR Ram) that I thought was well, salvageable.

It was formerly owned by a friend who shared the PC with 2 children. He does not know exactly what caused the damage other than the fact that it was never the same after his adolescent son had an overly indulgent "session".

Anyway, upon powering on, I get the message stating that "Windows did not start properly..." blah blah. If either 'Normal boot' or 'Last known good configuration' is selected, the logo'd boot screen appears and then....nothing (screen is completely black). Selecting any one of the 3 safe modes results in the same thing, only with the words, "safe mode" on a blank (black) screen.

The RAM modules are firmly seated, as is the video card. All cables and plugs appear to be in place and secure. The hard drive activity light on the front panel flickers in the usual manner.

The only thing it is able to do is boot into the Utility Partition. From there I ran the Dell Diagnostic utility (this took over 30 minutes - it extensively tested the CPU, the system board, hard drive, video card, memory - everything) and to my surprise, all the components "passed"...with the exception of the floppy drive. Thinking that this may have been the cause, I disconnected the drive and adjusted the bios settings, but the results were the same.

Suggestions, anyone

 

A:Unable to boot (even in safe mode)

See if you can follow some of the procedures in the enclosed document.
 

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RELEVANCY SCORE 74

Hello,

My name is Jay,

Yesterday I had a maleware attack (I am sorry I don't remember which "virus scanner" one) I proceeded to shut my computer down and re booting in safe mode. After that I ran malewarebytes and removed everything to the best of my ability. Upon rebooting I am unable to boot back into anything but safe mode, every other boot option just hangs and reboots.

I am writing this from my laptop, since I am unable to connect to the internet via my other pc (network connections deleted). Any ideas prior to me manual keying the hijackthis log into this post.

Appreciate any help.

Thank You,
Jay
 

A:Unable to boot into anything but safe mode

I am now able to connect to the internet however I am still locked in the safe boot loop. Listed below is the hijack this log. I have no XP CD to initiate an XP repair. Appreciate any help.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:24:23 PM, on 7/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Documents and Settings\Joe\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.... Read more

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RELEVANCY SCORE 74

Recently I downloaded "PC Tools Desktop Maestro 3.0.0.830" and tweeked my system. I can't remember what actually happened but when I tried to restart my PC it kept restarting itself. I tried starting the PC in safe mode but when I select my user account it just hangs with "safe mode" indicated in each corner of a black screen. If I try to select the admin user account, it asks for a password which I do not have. Should I try using the Windows XP CD to boot from or is there another way of fixing this?

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RELEVANCY SCORE 74

Hi, i'm using Windows XP service pack 2 atm.
Currently, my PC only boots in safe mode, i've enabled networking to post here and get some help. Whenever i boot my PC normally, it always asks the option to boot with safe mode/networking/command prompts, even if it's been shut down properly.
I have just got my PC back from a repair shop after the guy finished a "soft repair", not knowing what was actually wrong with my PC in the first place (helpful >_>). It booted normally once, i went to catch up on my TV online and the screen blacked out, gave the "No signal" blue square and stayed black, all while the audio was still playing, occasionally sounding slightly distorted.

I'm not computer savvy like a lot here and any help would be appreciated. My withdrawal symptoms are kicking in

A:Unable to boot (Only in safe mode)

Is this a laptop or a desktop? This sounds like a desktop computer
A computer that blacks out and has the No Signal message on the screen means that there is a problem with either the monitor it may not be screwed in. But if it works in Safe Mode, then the Video driver. Go to the computer manufacturers support/download drivers site, type in your Make, Model # or you Service tag # and download the Video driver for your model.
Better yet, You shouldn't be trying to repair your computer after it was just repaired. Since you just got it back from repair, then take it back and make them fix it until it's the way you want it. If a desktop bring in your monitor too.

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RELEVANCY SCORE 74

Hello All;

Four times previously I've been able to read through the forums and fix it myself, but this time I've got to yell "help".

I dont' remember what I clicked, (some sort of video player) and suddenly the computer became really slow. I realized what had happened soon after. I've run malwarebytes, but it would not let me update, giving an error code of 732(12029,0) It did however find 4 Trojans and quarantined them
Upon reading a little further in the forum, I read to delete MB and download a fresh copy. From your site, and another link to computer geeks, it told me I have no internet connection. I was finally able to find a link on your site which allowed me to download MB, but still am unable to update it.

I have downloaded and run combofix after shutting off all AV.

It will not allow me to boot into safe mode, locking up about half way through.
I cannot go to Malwarebytes.org or Trendmicro.com - it says I have no internet connection which is not true. I'm here.

I would really appreciate some help....I'm thinking Trojan?

Adendum 2/23 10:36am -
Ran SuperAnti-Spyware which found 23 adwares, and Trojan.Agent/Gen-Nullo(short)
I'm unable to update SuperAnti-Spyware, Malwarebytes, or windows updates.

Thanks
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A:XP-unable to boot into safe mode

Hello ,please try this..SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.Click the Repairs tab.Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.You may be asked to reboot your computer for the changes to take effect.Next run RKill....Then update and run MBAM, but run MBAm in Normal mode.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.

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RELEVANCY SCORE 74

Hello! I'm new and would like to ask for help!

My computer is a Dell Inspiron 1520 Laptop
My Operating system is Windows XP

Yesterday I experienced a virus that had downloaded itself onto my computer. It took over my desktop and disabled my windows automatic updates. I was using windows defender and malware bytes anti-malware at the time and they were also disabled. My first thought was to go into safe mode.
Unfortunately, when I selected safe mode during my boot up it would scroll messages and switch to the blue screen of death. Since this option was now useless I booted up with no connection to internet. This at least slowed the program from starting up. I used my system restore to go back to a couple days before the virus showed up. That restart worked and the virus did not take over the desktop anymore. However, my automatic updates were still off and I still could not boot into safe mode. I could use my antivirus programs so I ran scans.

Malware Bytes Anti-Malware turned up 3 infections.
HKEY_Current_User\software\currentversion\Run\nah_shell
C:\ProgramFiles\MozillaFirefox\chrome\amba.jar
c:\DocumentsandSettings\Kelly\nah_uotm.exe

I cleaned those infections and all seemed well. I tested safe mode and it still boots me into the blue screen of death. I also purchased Windows Live One Care to get more protection on my computer in case I'm still hacked. However, all of my antivirus scans turn up with no problems. I'm starting to think I should do a ctrl+F... Read more

A:Unable to Boot into Safe Mode

Also just tried again after a windows one care scan and have the error messages from the blue screen of death written down now.

PAGE_FAULT_IN_NONPAGE_AREA

and at the bottom it says:

STOP: 0X00000050 (0XC8105DE4, 0X00000001, 0X80537009, 0X00000000)
 

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RELEVANCY SCORE 74

Hi Tech-Guy.

Last posted to you last year on a slow PC - this was my home computer which is working fine thx.

My work pc however has just decided to completely die on me. It is a HP Laptop (HP Compaq nx6125) - specific details of which I am unaware of, but runs Windows XP Professional. This morning, the screen started to go all "fuzzy" and then the PC locked up - so I switched off to re-boot.

I get a black screen (F10 - Setup) where i have a number of options to boot up, including SAFE MODE.

If I do nothing, then after about 20 seconds, the screen goes fuzzy again, and the system re-boots back to the black screen and the process repeats itself.

When i choose SAFE MODE, i get a list of system32 drivers scrolling down the screen. It then stops, the screen goes fuzzy and the PC re-boots back to the black screen.

Is the CPU screwed? or is it the hard drive/video card? I haven't attempted to re-boot from XP CD since I have files on my hard drive which are not backed up (mainly outlook express email from 3 years of project work).

please help if any - donation to follow

thx

mark
 

A:Unable to re-boot even in Safe Mode

I would suggest taking this laptop to your trusted local repair station or shop. It sounds like the power supply and/or battery might be going south or it could be a problem with the LCD screen or video card. A qualified person looking at the computer would be the best course of action to take at this time.
 

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RELEVANCY SCORE 74

Dear All.

Pls could somebody help me with my HJT log, My laptop seems ok apart from being unable to boot into safe mode.

Logfile of HijackThis v1.99.1
Scan saved at 10:26:39, on 17/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\sony\vaio power management\SPMgr.exe
C:\Program Files\sony\vaio update 2\VAIOUpdt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Sophos\AutoUpdate\ALMon... Read more

A:HJT Log unable to boot into safe mode?

Welcome to TSF.

We will try and complete this fix in Safe Mode, however, could you please describe to me the method you used for booting into Safe Mode and the make and model of yuor machine?

Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

Before you begin, take a read through these instructions and download the programs that I've advised. Save the below instructions in notepad or wordpad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers open during the cleaning process unless otherwise prompted.

If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.

Please allow yourself a few spare hours. Below are instructions for a virus scan(s) that can take longer then 2 hours.

It is also important you don't miss a step and perform everything in the right order!! .

********************************DOWNLOADS********************************

Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in the same directory as the HiJackThis program.

Download and install CleanUp!. ... Read more

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RELEVANCY SCORE 74

Hello,

My name is Jay,

Yesterday I had a maleware attack (I am sorry I don't remember which "virus scanner" one) I proceeded to shut my computer down and re boot into safe mode. After that I ran malewarebytes and removed everything to the best of my ability. Upon rebooting I am unable to boot back into anything but safe mode, every other boot option just hangs and reboots.

I am writing this from my laptop, since I am unable to connect to the internet via my other pc (network connections deleted).

Windows XP
Prof.
Version 2002
SP 3

Appreciate any help.

Thank You,
Jay

A:Unable to boot into anything but safe mode

I am now able to access the internet on my affected desktop. However I am still unable to boot into anything but safe mode. Each attempt to boot reboots right at the Windows screen then takes me to several options. 3 safe mode options, 1 start windows normally option, and 1 last good configuration option. The only option which brings me to windows is the safe mode choices. The other options simply start the reboot loop.

In addition I am unable to access the windows update page, each time I try to load it on internet explorer I receive an web browser error.

I have no Windows XP disc.

Appreciate any help.

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