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Mouse not working, Device Manager shows PS/2 Compatible Mouse exclamation mark

Q: Mouse not working, Device Manager shows PS/2 Compatible Mouse exclamation mark

I had this problem after a Win 10 update. The mouse stopped working both USB and Bluetooth. I tested a different mouse and that didn't work either. Touchpad worked fine. So I called Dell tech support and they suggested I uninstall Windows update and re-install the chipset drivers that they provided. I did both and mouse still didn't work. Then tech support suggested I do a Windows Restore. Again that did not solve the problem. Then they suggested I do a Windows reinstall. At this point I got annoyed since I have 30 programs that I use for my business and a total Win re-install is out of to question. I thought there must be another simpler way to solve this problem. So I did an online search and found a fix. It was a very simple problem and needed a very simple fix:
I was able to fix this problem by adding a missing MultiString value to this registry key:
Value Type: Multi String
Value Name: UpperFilters
Value: mouclass
An article that explains it in a very round-about way is here:
The Multi String Value Name: UpperFilters was missing so I added it and the mouse started working and everything is good to go!
I was very disappointed with the Dell support team I contacted. They gave me the run around for 3 days for such a simple problem.

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Preferred Solution: Mouse not working, Device Manager shows PS/2 Compatible Mouse exclamation mark

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


hi, I'm running Vista on a Acer 2920Z laptop. while ago when I wanted to start the computer & it took so long to load windows therefore I decided to hold the power button when I restarted the windows my wireless wasn't working properly, I checked the device manager & I saw exclamation mark beside network adapters. somehow I succeed to remove one of them 'Broadcom 802.11g Network Adapter' and connected to internet. now I've got some issue with other network adapters in device manager as following:
Broadcom NetLink (TM) Gigabit Ethernet : DISABLE
Microsoft ISATAP #285 : DISABLE
Teredo Tunneling Pseudo-Interface : EXCLAMATION MARK
I've tried downloading all drivers from Acer support center but the device manager says all drivers are up to date*
I cannot uninstall any of above too, I mean when I choose 'Yes' after uninstall confirmation message it doesn't uninstall.
please help

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Recently I updated computer, Toshiba A215, (windows updates which also included an update for the touch pad), bios, and other programs (nothing else hardware I think). I have never had a problem like this, and everything works as far as I have used.
In device manager an entry called isatap.{83CB3245-3DA8-47B0-B730-F0B269B6CDD9} is showing up with an exclamation mark next to it. I have never seen this one before, it is showing up under network adapters which the wireless works and shows up under there, the Ethernet also is shown there.
It doesn't bother me, like it doesn't affect how I use the laptop at all. It is just annoying to see it any time I go to device manager.

I have uninstalled it then scan for hardware, check for updates, just to see if it would sort itself out but it didn't work. Any idea would be appreciated.
thank you in advance.

A:Exclamation mark in device manager

Hi Snoopdogie187. ..

Good to see you back.

I found a Microsoft kb on this issue pertaining to Server 2008 - please check it out and see if it describes your situation.


Regards. . .



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         Recently my computer crashed and came up with a error saying : DPT_WATCHDOG_VIOLATION.
I restarted it after it said it would restart, because i left it for an hour and nothing happened. When  I was on my windows 8 computer I checked the drivers in device manager and found a yellow exclamation mark on a unknown device. I searched it online and said the driver was not installed propably. This was probably caused after reinstalling windows 8 on my computer : http://www.bleepingcomputer.com/forums/t/579755/cortana-and-start-menu-broken/
Please help
From Aramus 

A:Yellow Exclamation Mark On Other Devices In Device Manager.

Hi again Aramus In your Device Manager, right-click on that device and select Properties. From there, go under the Details tab, and select Hardware Ids in the drop down list. Copy and paste the first line that will appear in the middle textarea here please.

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There is a yellow exlamation mark beside the primary and secondary Ide channel in device manager. It says in the device manager dialog box
"The device cannot find enough free resources that it can use, if you want to use this device you will need to disable one of the other devices in the system"

I've tried uninstalling both Ide channels in device manager and rebooting but same thing happens.

Modem does not work as well which I presume is a result of first problem.

What should I do? Your help would be much appreciated.

A:yellow exclamation mark beside primary and secondary Ide channel in device manager

If this is on a new installation, you may not have installed chipset drivers . . check your manufacturers website or a cd that may have come with the board.


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I have two DVD drives connected to an XP desktop computer, however, the do not work.

They appear in Device Manager under DVD/CD-ROM drives with a yellow shreik/exclamation mark preceding the listing.

The devices are also recognized in the BIOS setup.

When I click on the device in Device Manager, I get the message"Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)".

One of the devices previously worked correctly. In fact, I completed a clean install of XP using it.

Just what does the error message mean? Does it mean that the devices are faulty & need to be replaced?

What is the solution to this problem?

A:Solved: DVD/CD-ROM drives with a yellow shreik/exclamation mark in Device Manager

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I had a hard drive crash and a new one installed. The touchpad doesn't turn off when I attach a USB mouse. Looked under Device Manager and it doesn't show it; it shows PS/2 Compatible Mouse. The touchpad is too Too TOO sensitive and always has been, no matter you do. I need to turn it off. Just typing the form fields and top line made it jump around 8 times. I tried the following:Scanning for new hardwareUpdating the driver. I got the correct driver (posted in this forum), but it won't install. Says I'm not running Win 7 or above (but I am).Let Device Manager search on hard drive for driver. It says the latest is installed.Followed http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Synaptics-Device-Settings-not-s... but I don't have Synaptics listed under Manufacturer.Followed this: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Synaptics-Device-Settings-not-s... It got me number 2 againResearched in Google but all posts say touchpad isn't working; mine is. Or it says update the drivers. Tried that.Uninstall the mouse, restart the computer, and the PS/2 mouse is back.Any ideas? Thanks!

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Hello, I have a computer with win98 upgrade loaded onto it. In the device manager....it shows a device it can't find to load...it's:

I don't know what that is or where to find it so I can load the drivers and get rid of that yellow mark.

Can you help me...thanks.

A:Device manager shows: PCI PARALLEL CONTROLLER with that yellow mark ???

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I got a Logitech m215 mouse a few weeks ago. It works well, but the new mouse doesn't show up in the device manager on my computer. It says I have the same mouse I had from 2006. I tried uninstalling it, putting the unifying receiver back in, and it stil says I have my old mouse. I would post a screenshot, but it is really small on here. Also, the middle mouse button doesn't auto scroll like it should. I hold it down, and all it does is flash the 4-arrows pointer without actually letting my scroll that way, which is my preferred method of scrolling.

A:New Mouse Not in Device Manager: Auto Scroll Not Working?

Do you have SetPoint installed?

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I have a PS/2 mouse plugged in my PC. In windows XP SP2 and SP3 the mouse was not working even not showing in the device manager. I tried swapping the keyboard port with mouse port still mouse not working but the keyboard works perfectly in either of the ports.
When i checked mouse details in control panel -> Mouse -> Hardware tab, no details are there. No effect when cliked (using keyboard) Troubleshoot or Properties button.
When i tried the same mouse in the same PC with Ubuntu live CD it works perfectly.
Even tried with a new mouse the same problem in XP SP2 and SP3 but works in ubuntu.

PC Details :
P3 1.8 GHZ
768 MB Ram
Intel 845PESV motherboard
OS XP SP2 and SP3 (Dual Boot)

Please help me to solve the issue.

Thanks in advance..!
Sankaranand D
[email protected]

A:[SOLVED] PS/2 Mouse not working and not showing in Device manager

Seems to be a simple IRQ conflict problem. Restore the default setting in BIOS. Now mouse working fine.

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Hello All,

I am running Windows 8.1 on a laptop and almost always use a USB mouse. The aforementioned mouse has never had any problems before, and was working perfectly yesterday. Today, however, I plugged in the mouse and was told that: "The last usb device you connected to this computer malfunctioned", and the mouse was not working, however it did light up as it does when plugged into something. I restarted the computer and tried again, but to no avail. In device manager, where the mouse is usually shown, it simply said "Unknown USB device (Device Descriptor request failed)". I updated the drivers of both the USB port the mouse was plugged into and also attempted to update the drivers of the device, but both times it was said to be "up to date". When plugged into another laptop, the mouse worked fine, and when I plugged a pen drive into the port, it also worked fine. All 4 of my ports work fine with a pen drive, but I recieve this error whichever port I plug the mouse into. I have trawled multiple forums to try and find a solution, but none have worked.

I found a suggestion on the MS help forums which suggested to uninstall every single USB device listed in device manger. I am now no longer getting the issue mentioned above. Instead NONE of my USB ports work with ANYTHING, the mouse included, but also my hard drives and pen drives. The mouse still works fine in othe computers. In device manager, all the usual devices are showing up a... Read more

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Hi, I installed a serial mouse, it works fine but under device manager/mouse, it reads..

! PS/2 Compatible Mouse port
Standard Serial Mouse

There is an explanation point next to the PS/2,


A:Device Manager/Mouse : ! point for PS/2 Mouse

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FOr as long as I've had this computer my usb ports haven't been working, and I just now decided to try to do something about it.
When I plug in a device, nothing happens, it doesn't detect it, no baloon pops up, nothing although when I plug in my ipod it turns on, but doesn't charge.

In the device manager I have
intel(r) 82801fb/fbm usb universal host controller 2658
intel(r) 82801fb/fbm usb universal host controller 2659
intel(r) 82801fb/fbm usb universal host controller 265A
intel(r) 82801fb/fbm usb universal host controller 265B
intel(r) 82801fb/fbm usb2 universal host controller 265C

All of these have the yellow exclamation point, and none of my usb ports work.

I've searched google but couldn't find anything relevant, and I searched on thsi forum, looked through a few pages of results but wasn't gonna be here all night sifting through threads.

Sorry if this question has been asked many times already, but my relatives are starting to get on my case about them not being to use the printer or webcam or their digital cams.

Thanks in advance for any help

A:USB not working- yellow exclamation point on device manager

You need to first install the motherboard drivers, that's likely the cause of the problem. If that doesn't do it, try uninstalling ALL the devices under USB Controllers and rebooting to let Windows install them again.

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I upgraded my pc to windows 7 ultimate and it finds all drivers except the pci device, getting The drivers for this device are not installed. (Code 28). Tried to load them automatically online without success. Any additional suggestions/ideas???


Hi: Please post the hardware ID for the PCI Device so I can figure out what driver it needs. To find the hardware ID, go to the device manager and click on the PCI Device. Then click on the Details tab at the top of the PCI Device window. Now you will see a Property drop down list and it will be set to Device Description. Drop down on that list and select the 2nd item (Hardware ID's). Post the top string of characters that you see in the window.

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I am new to the forum.
I installed win xp on top of win 7 following instructions on the forum, on my Dell Inspiron 1520.
I have restored all the drivers that I have backed up (I used to have win xp before win 7, I uninstalled it but backed up the drivers before formatting the win xp drive).
Now there is no audio and the device has an exclamation mark in device properties.
Audio is working ok on Win 7.
I don't know what to do now. Any help will be appreciated.
Also, another quick question: Can win xp run the programmes installed on the win 7 partition or they need to be installed separately?

A:no audio and the device has an exclamation mark

If the audio device has an exclamation mark in Device Manager, it means that the correct audio drivers are not installed. Right click on the device and click on Update driver software. Let it go online and update the driver. If that doesnt work, identify the correct driver and download and install.
Do you have a dual boot setup with xp on one partition and win7 on another? In that case, no, xp cannot run the programs installed on 7 and vice versa. You need to install them separately.

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In device manager under "Other devices" there are 5 "Bluetooth Peripheral Device" with a yellow exclamation mark next to them. I have a Dell Inspiron 1420. How can I fix it? And why are there 5 of the same "Bluetooth Peripheral Device"? The only bluetooth device I use with my laptop is my Nokia N85.

A:Bluetooth Peripheral Device (yellow exclamation mark)

Quote: Originally Posted by TsAmE

In device manager under "Other devices" there are 5 "Bluetooth Peripheral Device" with a yellow exclamation mark next to them. I have a Dell Inspiron 1420. How can I fix it? And why are there 5 of the same "Bluetooth Peripheral Device"? The only bluetooth device I use with my laptop is my Nokia N85.

Hi TsAmE, welcome to the forums, Have you right clicked on the devices and tried updating the drivers ?
hereis the link to the Dell website for your drivers http://support.dell.com/support/down...id=-1&impid=-1 download and install the bluuetooth drivers in compatibility mode Compatibility Mode they are only for vista ,but will run ok on your PC

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hi. dell inspiron 1520, 20gb free space, xp pro. i can't find my cd/dvd drive when i open my computer. where the logo was is now open space. in device driver i tried, "troubleshoot", to no avail. i also, uninstalled it, but can't find how to reinstall. thanks, boyd.

A:Solved: Can't play cds; yellow exclamation mark in device mgr

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Hi, I have a yellow exclamation mark next to High Definition Audio Device in Device Manager. It says I already have the best driver when I try to update the driver software. FYI, the Realtek one is good. I need to fix the High Definition Audio Device. My product number is G6R97UA#ABA. Please help me!

View Solution.

A:High Definition Audio Device has yellow exclamation mark

OK, that is exactly what I thought it was in the first place...the Intel HD Audio chip. Try manually installing the driver I posted as follows.  If you have not deleted the file I posted, go to the device manager and click on the HD audio device needing the driver. Click on the Driver tab.  Click on Update Driver. Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file. That folder will be located in C:\SWSetup\sp72370. Make sure the Include Subfolders box is checked and see if the driver installs that way. Then restart the PC. If you did delete the file, download and run the driver again, close out of the error window and follow the above procedure. I see the hardware ID you posted as supported in the driver file, so it should work.  

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Hello Everyone! ,
My touchpad is not working and it's driving me crazy. I tried installing ELAN Driver from Acer Driver section and it didn't work. So I downloaded Synaptics driver, still no change! . I just realised that the PS/2 compatible disk is not working and it shows error (Picture Uploaded) .I tried Re-Installing and nothing happened. I have no idea how to fix this.

Please Help.

Laptop : Acer Aspire V3-571G
OS : Windows 8.1 64bit

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I have two networks where just can not seam to put my fingure on this, all computers working fine, internet working quite fast shares working, DNS Actiive directory but computers are showing this yellow exclamation mark.

Can ping out can lookup agains DNS just recking my head on why its there and network and sharing centre is showing no internet connections however when I ping out its solid.

Any idea?  

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My touchpad somehow didn't have a scroll up/down feature. I tried to install a new driver from HP website. Now, the touchpad has stopped working entirely and the touchpad device is not visible in the device manager nor in the mouse settings. I installed a number of drivers and updated drivers again but to no avail. Please guide (step-by-step) as to how should I proceed after downloading the requisite driver.

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I recently changed my internal Wifi adapter to an external USB wifi adapter because I was having so many problems with it. Since installing the USB wifi adapter, I am having different intermittent problems with the WiFi. Sometimes it is working fine but a lot of the time the yellow exclamation mark appears and sometimes the available WiFi connections will not be recognized and when it eventually does recognize it I have to re-enter the WiFi password for it to work.

The WiFi icon in the system tray says "Identifying... No Internet Access."

When I try to fix it using the troubleshooter, it says:

DHCP is not enabled for "Wifi" - Not Fixed
"WiFi" doesn't have a valip IP configuration - Not Fixed

Then all of a sudden I close the box down and it starts working again until 10 minutes later or until I have restarted my computer then it will stop working.

As far as I can see, DHCP is already enabled for IP version 4.

Does anyone know of a way to permanently fix this? Please note that I have no other problems with several other WiFi devices connecting to the same router.


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Hi guys,

I have an hp 430 pro book with Windows 7. It comes with the ps/2 compatible touchpad. Couple of days ago when I was dragging some pictures the touch pad stopped working. I can still scroll and the right button works but I can't click with the touch pad and the left mouse button.

Tried uninstalling the hardware from device manager but it just reboots my computer twice and I don't think the mouse got uninstalled.

I've been told to update my drivers but I'm not sure whether my copy of windows is genuine.

Any advice is much appreciated

A:Ps/2 compatible mouse(touch pad) not working. Hp/430, win 7

I can move the mouse pointer as well.

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I know if my mouse is not working I can use the Windows key, enter key and arrow keys to navigate to Control Panel's Device Manger. Then tab and enter will open it. But once in Device Manager I can arrow down to usb controllers and hubs but I can't open it; enter only opens a Properties tab that doesn't give much information.
Anyone know how to open usb controllers and hubs w/o a mouse? Not sure if these steps & solution differ in XP. Seems easier than turning on the 'handicap' function for the numeric keypad.

A:How do I 'click' in Device manager w/o a mouse?

Try holding shift and pressing the right key

EDIT - Just figured out it's just pressing the left/right keys. This opens and closes it.

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Hope someone can help me with this. Second time I've installed Windows 7 64 bit, and have received the same error in Device Manager. I use a USB Logitech G502 Mouse & a USB Logitech G710+ Keyboard.
I have 3 files attached showing my Device Manager, Resources by Type (I/O) and (IRQ) indicating yellow flags for the PS/2 Keyboard and PS/2 Mouse. When I update the driver, Windows indicates the driver is up to date. Under Properties, and the General Tab it indicates that "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I've also tried to uninstall the device and reboot. It just reappears the same way.

Anyone have any ideas on how this can be corrected?

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My wife has somehow messed up her laptop again. It is a Win 7 machine. The wired mouse no longer works but the touchpad still does. I have tried moving the mouse to another USB port, trying another mouse that works, restoring to a previous restore point when it still worked, unplugging everything and pulling the battery, etc. All things I have found mentioned online so far.

One thing I see is that in Device Manager under "Mice and other pointing devices" there is no entry for HID-Compliant Mouse like on my laptop and also no "Human Interface Devices" in the list. Is this the problem and how do I get those added back?

A:HID-compliant mouse missing in Device Manager

Hi and welcome to TSF in order to help you we need the make and model number of the laptop ?.
Have you looked at the troubleshooting info here How to troubleshoot USB device problems that may occur after a PC that is running Windows 7 or Windows Vista resume from sleep or from hibernation
Troubleshoot failure to find new mouse connected to your USB port
How to Fix USB Device Not Recognized in Windows

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I recently replaced a Logitech mouse with a MS Wireless 5000. After initially installing the 5000, I found that in device manager it was listed twice. This didn't seem to be causing any problems and I left it alone but have since had a few BSODs. Wasn't having any problems before the mouse install.

So I went into device manager and uninstalled one of the entries but did not delete the drivers.

On reboot, there are now two entries again but one is "HID compliant mouse" and the other is "Microsoft USB Dual Receiver Wireless Mosue (IntelliPoint)".

Is it normal to have both of these items listed? If not, how do I stop Windows from installing the second driver on every reboot?

A:2 mouse drivers listed in device manager

Both entries refer to the same mouse and should be left alone.

Your new mouse is a "HID compliant mouse" like every modern mouse, so Windows loads it's own driver for that.

But you've also installed the Intellipoint driver which accounts for the second entry in the 'Mice' category of Device Manager.

I also use a MS wireless mouse but I didn't have to install a driver for it. Windows took care of that (Windows 7), so my Device Manager shows only one mouse entry which is "HID compliant device".

Unless your MS mouse has any special functions with extra buttons, it should work perfectly well for standard functions without the Intellipoint software & driver, in which case you too would have only one mouse entry in Device Manager.

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I have mouse and keyboard PS/2 yellow alerts on Device Manager, but they aren't plugged. Tried to unistall, but they come back on next reboot.

A:Mouse And Keyboard PS/2 Device Manager Yellow Alerts

Originally Posted by Be4stElectrjc

I have mouse and keyboard PS/2 yellow alerts on Device Manager, but they aren't plugged. Tried to unistall, but they come back on next reboot.

Disable PS/2 from BIOS

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I have a very strange issue regarding a USB mouse.
The following happens:
I turn the machine on. No mouse is present/detected. So I plug in/unplug multiple mice and the first couple do not appear (although I can hear the "Ker-plunk" sound that XP makes when you plug in a USB device. (Note, I have tried ALL USB ports, and have other USB devices plugged in and have tested multiple mice on multiple machines. Finally after trying lots of mice...the "Found New Device" dialog box appears to search for a driver for the mouse. IF I select "find driver" then the mouse will not work. The arrow pointer just stays frozen in the middle of the screen. If I click on cancel, then the mouse will work until the next time the machine is powered down.
But even when the mouse is plugged in an working it does not appear in the device manager (There is not even a mouse tab in Device Manager)- and nothing appears in the "Mouse" section of the Control Manager.

This is really a pain because every time the computer is reboot I have to "trick" the computer by using two mice and plugging them in and unplugging them quickly.

Any ideas?

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Recently upgraded to Windows 10 Home and everything OK except for the annoying following problem.

Whenever I wake up my laptop from Sleep or Hibernate the mouse doesn't work. If I check Device Manager it isn't there. I have to do a system restart to get it back.

Any thoughts please???

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(Please tell me if I'm in the wrong area of this board)

But a friend living hundreds of miles away uses XP and ran an "unasked for" Pop-Up utility that said he had computer problems because of malware or spyware some unnamed entity had installed on his computer. Unfortunately he doesn't remember the name of the "so called spyware detector/remover", but he fell for the "Warning" and ran the program to "check" his system.

Of course, as most those unrequested detect/remover programs do...it found many "so called serious" problems. But would Not "fix/clean them" unless he payed for the program.

From THAT point on, his CD-ROM wouldn't work(which it had dependably always before)....the Device Manager that it "is there" and what make/model it is....and also says that it is enabled and working properly(but it isn't working, as before). And the Icon disappeared from from the My Computer folder. I guess that program somehow did something to it, in order to force people to pay for the program to "fix it" and othe so-called problems!

Has anybody ever heard of this?
Can you help me get his CD-ROM accessable and working dependably as before? Please??


A:CD-ROM shows "This device is working properly" in Device Manager, but doesn't or show

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I seem to have a conflict in COM 3. It tells me it isn't using any resources. Basic configuration:0000. Conflicting device list: Imput/Output Range 03F8. 03FF used by: Communications port (COM 1). Using Windows 2000 pro on a Compaq presario 7462. Recently installed a new Modem ( Creative Blaster V.92). On first installation it's location was COM 3 but Windows didn't recognize it and was unable to get on internet. Uninstalled it and placed it in new PCI slot and, viola! it worked! Now modem location is COM 2 (which I don't see in device manager) and have a big old exclamation point glaring at me in 3. I know this is not a good thing but don't know why or how I should resolve this problem. Would it be wise to disable it?

A:exclamation in device manager

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I just formatted my laptop and today I just picked it up. They fully format my laptop and only install standard software & drivers. Then when I got home, I found 3 exclamation marks on Device Manager. I tried to update the software but it can't be done. Any help is appreciated. Attached is the pic.

A:3 exclamation marks on Device Manager

go to the OEMs website and download the driver packages for your PC

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Yesterday I managed to do a no reformat repair of XP Pro and everything seemed to running smoothly.

On start up this morning the system crashed and I have just booted in safe mode and checked device manager.
I have the yellow exclamation point symbol next to the following:

NVIDIA Geforce2 Ti
56000bps External Fax Voice Modem #2
Microsoft System Management BIOS Driver

Is is safe to uninstall or disable NVIDIA and the modem?

How should I proceed with the BIOS driver?

Please help.

A:Exclamation Points in Device Manager

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Hello everyone, I just got a X1 carbon 2018. As we know if we don't want the mouse or keyboard to wake up the laoptop from sleep, we can set that like the following picture:But in the X1 carbon 2018, keyboard and mouse missing Power Management Tab in the Device Manager. If anyone has any idea about that, please help me out of that. Thanks a lot.

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I have just done a clean install of Windows XP PRO and device manager has exclamation marks beside <Other>: 2 Ethernet controllers, 2 Multimedia Ethernet controllers, and SM bus controller.

Can you please tell me how to correct these?



A:Solved: Device Manager has exclamation marks

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Bluetooth is giving me this error: "Windows has stopped this device because it has reported problems. (Code 43)" when I go check it through the Device Manager. The drivers are updated and I have already uninstalled and reinstalled to no avail. My laptop can still connect and use Wifi without problems. The device is a Qualcomm Atheros AR3011. Is this a hardware problem?

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For the longest time now, there has been a yellow exclamation point next to one of my network adapters in Device Manger. It is the Intel PRO /100 VE Network Connection - MWL Filter Miniport. When I double click on it, it says "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." So I click Reinstall Driver, choose the "Install the software automatically (Recommended)" option, click next, and then I get a window that says "Cannot Install this Hardware...A service installation section in this INF is invalid." How do I fix this? Thanks.


A:Yellow Exclamation Point in Device Manager

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I've recently plugged in a logitech-wireless mouse and the drivers were successfully installed, and even the red laser at the bottom of the mouse is lighting up. BUT, when I move the mouse around, there is no movement on the screen. I've done plenty of research and found nothing to help. I've uninstalled the drives countless of times. I've turned off my laptop for over 10 minutes and replugged the usb back in, and still nothing. When I opened the device manager, I've noticed that the mouse comes up as HID compliant device rather than under logitech's name... which makes me believe it could be a problem with the mouse. If anyone could help me solve this issue, I would be truly grateful and in debt. Thanks.

A:HID compliant device - mouse not working

What's the model of the mouse, and which OS are you using?

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I just recently upgraded from Windows 7 64-bit to Windows 8 64-bit, and everything is running smoothly, except my AMD Radeon HD 6700M graphics card is having some trouble. It shows up in the device manager, but has an exclamation point by it. Whenever I run games, it always uses the Intel HD graphics. I have Catalyst Control Centre, but there are no options for my graphics card. I changed the graphics dual option to "Fixed" in BIOS. I've tried uninstalling, and reinstalling, and still no luck. The latest CCC I got was from the HP Rep. I chatted with. It didn't show an exclamation point before I rebooted so I assumed everything was fixed. Whenever I try downloading from the AMD website, I get incompatible software even though I am in the right category, so the sticky threads above I've had no luck with yet. Any ideas? Thanks for the help!
Laptop: HP Pavilion dv7-6193ca Entertainment Notebook PC

A:AMD Radeon HD 6700M Exclamation Point in Device Manager...

running an HD 6370M here, and all is ok with the latest 13.1 and FYI all was ok with 12.1 too . So use amd uninstall utility , and it will ask you to reboot.
Then reinstall 13.1 the latest. If any prob , let us know. You should be good.

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I have one next to IDE primary and secondary and I don't have any cdroms/dvds because of it. I have one in primary and one in secondary IDE on the MOBO(Asus P4C800 E-Deluxe) and both on set to master. The HDDs are SATA and on a raid on a seperate set of sata connectors.

The Drives are 2 Plextor DVD/CD burnner combos. The first set that came out 3 years ago that had 8X speed. I forget and can't find the model number.

I had a shortcut to each on the Desktop and when I click it it says " The drive or network connection that the shortcut 'Drive E.lnk' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.

The drives used to work but now don't. There is an error 31 under properties for it in decive manager. I don't know what to try to do to fix it. I read somewhere about unistalling and restarting but it didn't work. They were back to where they were before after the restart. Can anyone help?

Edit: I read something also about the Easy CD creator causing a problem with error 31 but I don't think it is the same. I have the software with the drives. But I don't beleive I have had it installed since the last time I installed the OS. Atleast to the best of my memory at the moment. And the only error 31 was from opening up the IDE channels properties in device manager and looking through it. The drives are just dead except for power and normal operations with the door.

2. The troubleshoot wo... Read more

A:Exclamation point next to IDE channels in device manager! (RESOLVED)

In the device manager, under IDE ATA/ATAPI controllers, right-click your primary IDE channel and choose uninstal. Do the same with your secondary channel. Reboot and XP will automatically redetect them and reinstall them. Tell us if that resolved your problem.

Edit : just read your drives are in a raid... As I've never done that with drives in a raid array, I would wait for another tech to confirm this advice is safe before you try it.

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I'm needing a little help. I own a Compaq Presario C770US Notebook, and I'm trying to hook it up to my TV to watch movies, but my video controllers won't install. I've been to the Compaq website and installed the driver over and over again, but nothing works. Exclamation points are still beside Video Controller in Device Manager. I've googled this problem over and over again. When I go to Properties and Settings, The #2 icon doesn't even show up, it just has a picture of a monitor. Can someone help me fix this problem. Here are the specs to my computer.

Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX (DirectX 9.0c)
Computer Name JOSH
User Name Administrator

CPU Type Unknown, 1866 MHz (3.5 x 533)
Motherboard Name Hewlett-Packard Compaq Presario C700 Notebook PC
Motherboard Chipset Unknown
System Memory 2037 MB
BIOS Type Insyde (04/29/08)

Someone help me with this problem, please?

A:Video Controller has an exclamation point beside it in Device Manager

Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post


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I have a Windows 7 (32-bit) machine that was infected with spyware. I ran Malwarebyte and cleaned the infection; re-ran after cleanup and NO infections found. Ran TDSSKiller and NO rootkit detected.

However, after removing the spyware I have a few hardware devices that don't work anymore. The following devices are showing a yellow exclamation point in Device Manager:

Generic PnP Monitor
High Definition Audio Controller
Intel® ICH7 Family LPC Interface Controller - 27B8

Each one of these gives the following error when you go to the properties: The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)

I have already tried to uninstall each driver and have Windows 7 autodetect, but they keep coming back with the yellow exclamations. I have also tried to "update" the driver, but Windows says I'm already using the appropriate driver. I even tried installing the latest Intel chipset driver, but that didn't work either.

Is there something else I'm missing to get these drivers working again?

A:Device Manager Exclamation on Processor, DVD, Audio, after spyware infection

Hello, may not be a malware issue ,but we'll go a little further.I'd like us to scan your machine with ESET OnlineScanHold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScanClick the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check Click the button.Accept any security warnings from your browser.Under scan settings, check and check Remove found threats Click Advanced settings and select the following:Scan potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth technologyESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, push Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Push the button.Push NOTE: In some instances if no malware is found there will be no log produced.Next you should run SFC>>> Repair Windows 7 System Files

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i have gone through my devices and on the bottom are my usbs and they all have a question mark by them

A:USB in device manager has a question mark by it

With the amount of information given I have to say the best advice I can give is install the driver.

Might want to check out the link in my signature.

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I just formated my pc and i get this
Also, i would like to know what i am... Ati or what.. How i know
Also, i want the best things to my pc, im a gamer, etc etc, and to much things im confused, any tips, make faster the pc (optional)
Also i downloaded things i dont know what is it

P.S. Using xps gen 5, Windows XP

A:Some questions mark in device manager

Should probably group your request into one thread:

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Hi everyone
This is my first post so excuse me if its in the wrong place.
I have just formatted and

Device manager/other devices
Audio device on high defenition audio bus ?
Ethernet network controller ?
Video controller ?

These all have the yellow ? mark

My mother board is a Gigabyte technology m61p-s3.

I have been to the Gigabyte website but dont have a clue what to download.

Please help

A:Device manager yellow ? mark

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