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Unable to install 11 Windows Updates because of error Code 80070490.

Q: Unable to install 11 Windows Updates because of error Code 80070490.

I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

RELEVANCY SCORE 200
Preferred Solution: Unable to install 11 Windows Updates because of error Code 80070490.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.

Thanks,
John

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RELEVANCY SCORE 101.2

I'm running windows seven home premium (32 bit) and having trouble updating for some time.
Hope someone can help me.
I attach the error codes picture.
I also tried to attach the cbs folder, but even after zipping it, it's still almost 30MB and I can't upload it.
Any suggestions?
Thanks.

A:Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

remove the older CBSPersist files from the archive until the resulting file is under the 8MB limit - or upload the full set to a fileshare site, and post a link.

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RELEVANCY SCORE 99.6

The following three updates fail with the same error code (80070490):
KB3031432
KB3004375
KB3004394

I already used SURT and SFC Scan, but didn't any errors and didn't fix the issue. Sorry I had to split the CBS logs due to the 8 Mbyte limit.

Thanks in advance for your help.

A:3 Windows Updates Fail with error code 80070490

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
- you didn't post the CheckSUR log?

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RELEVANCY SCORE 99.6

hi!

It's my first post here. my windows cannot be updated, i think since last month. I have run SFC but it says that "did not find any integral violation", and I've also run the System Update Readiness Tool but still nothing worked.
I have an HP laptop with window 7 Home premium sp1 32bit OS. I'm not so good in computer thing.
I attached the cbs.zip file and the screen shot of the windows Update Error Codes as instructed here. I'm not so good in computer thing. and not speaking English fluently but i would really try my best to express what i really want to say. I hope I posted this correctly and any help would be appreciated. Thanks a lot.

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RELEVANCY SCORE 98.4

Hello, I was referred here from another forum topic.... Please follow this thread to review all my posthttp://www.bleepingcomputer.com/forums/t/257239/possible-memory-modules-infected/I can't get Windows to updating.... Error Code 80070490 with 11 failed updatesThank you for everyones help

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RELEVANCY SCORE 94.8

I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,


Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc


WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.


By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

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RELEVANCY SCORE 94.8

Hi All

since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

Code:
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
[==========================100.0%==========================]
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log


I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0

If someone could kindly have a look I'd appreciate it

A:Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

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RELEVANCY SCORE 94.8

Hello,

For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

A:Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

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RELEVANCY SCORE 93.2

I'm trying to install Windows Vista update KB948465 (Windows Vista Service Pack 2) but it keeps showing error code 80070490. According to my update history, update KB948465 has failed to install a total of 29 times since I first tried it on September 11, 2009 up to today, November 14, 2009. HELP!

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RELEVANCY SCORE 91.6

Hello,
I have been trying for sometime to fix this problem of failed updates. I have been in touch with microsoft and followed all their instructns this is where i am at. The last thing i did was to rename the file for updates. This did not work but has wiped clean all my update history and since then i am not recieving any updates at all, previously i was getting some but not the security updates.

I have also run all malware progs etc and do not detect any virus or anything

I am at a loss now on my next course of action i have not recieved any further instruction form microsoft
Any help would be appreciated thanks

A:Failed updates error code 80070490

Hi Welshwizard,

The error does indeed say that the file managing Windows Updates, the file that contains all relevant data as to what updates are installed, when they were installed etc, has been corrupted.

As I don't know what instructions you were given by them;

1.
Open up an elevated administrator Command prompt.
Run this command:
sfc /scannow
Let us know the results.

2.
Insert the Installation DVD.
Reboot the machine > Run the automatic repair.

3.
Boot the machien into Safemode with Networking, see what the updates says.

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RELEVANCY SCORE 88.8

Windows Update error code 80070490 appeared on 20 September 2013 and message "Windows can't check for updates". I use Windows Vista Home basic 32 bit, Service Pack 2. I tried almost all suggestions in Internet (including these on Microsoft Web-page) about this how to fix this problem, including Microsoft Fix It, System Update Readiness Tool, Windows Update Diagnostics DIAGCAB file and etc., but the message continue to appear. The last successful update was on 13.09.2013. All updates made before and on 13 September are written as "successful" in "Update history" folder, but when I open "Installed Updates" folder, I don't see nothing and there is written "No updates are installed on this computer", which is strange, because by this moment Windows Update was made automatically without any problems. Please help me to fix the problem with this error code!

ps.: On 23 of September I reinstalled Windows Update Software from Microsoft Web Page:
Microsoft Update
and the notification message " Windows can't check for updates" from my taskbar dissapeared and never appeared again, so..i thought the problem is solved, but yesterday evening(13 October) when i opened Widnows Update in my Control Panel and pressed "Check for updates" it started to seek for updates but after some time again showed me the same error code and the same message "Windows could not search for new updates". So..it seems Windows... Read more

A:Windows Update error code 80070490 and message "Windows can't check for updates"

Have you run a full scan with Malwarebytes and your anti-virus to make sure that's not an issue?

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RELEVANCY SCORE 87.2

Hey all,

Been running into this issue the last few days and my search has brought me here:
CheckSur

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

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RELEVANCY SCORE 85.2

Hi, this particular update has refused to install correctly since the 14th. Other updates have installed with no issue. Ran SURT and tried to manually install it from direct download.

Any help much appreciated.

A:Error code 80070490, Update 2790113 fails to install

Hi zatoichi,

As you've correctly isolated, Windows in your system has failed to install an update on numerous occasions:

Code:
2013-02-28 17:06:12, Info CBS Failed to get session package state for package: Package_3_for_KB2564958~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
Though unlikely, you may still try resetting the 'Windows Components' to see if that helps: How do I reset Windows Update components?

If the issue persists, please try a manual install: http://www.microsoft.com/en-us/downl...ng=en&id=27653

You may also refer to the following 'Microsoft Article' that recommends 'Windows Repair' in this case, if 'System Update Readiness Tool' fails to fix it: Windows Update error 80070490

Hope this helps.

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RELEVANCY SCORE 83.6

I've lost a day already trying to tackle this, and I'm lost as to what to try next.
The situation: For some reason my wuauserver kept using a complete core the whole time and my disk space on the C drive (SSD) kept filling up. I set the updates to 'never', troubleshooted, tried the System Update Readiness Tool, didn't get any errors.
I've manually installed KB3172605
A number of updates finished succesfully, but those two fail.
I've manually installed Hotfix KB9478121, but that didn't help either. Both updates still refuse to work.


I set the updates to 'check but ask for install', and then every time I restart my computer, I end up with those two updates in the list. But they don't want to install.
Tried manual download and install, and both updates turn out to be 'not applicable to my computer. I ran Belarc advisor and it tells me these two security updates are missing together with 4 others. None of these turn out to be applicable to my computer.
I'm lost as to how to tackle this. And my C-drive problem isn't solved yet. If I start my computer, I have over 7Gb free on my C drive. After working for 5 minutes, I have 1Gb free on my C drive. My restore point space is a maximum of 230 Mb, so that can't
be the problem either.
Anybody an idea as to what I'm overlooking?
Belarc Advisor report below:


Hotfixes from Microsoft Update (agent version 7.6.7601.23453) wait for download and install approval.
Last install: 11/22/2016 4:45:33 PM, download: 11/22/2016 4:4... Read more

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RELEVANCY SCORE 83.2

Hi,
I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

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RELEVANCY SCORE 82

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .
 
Louis

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RELEVANCY SCORE 81.2

I have tried downloading the new Windows 10 and keep getting Error Code 80070490. Before the download it runs a Compatibility Report that checks 6 requirements for the download. All checkout fine and that it's ready for the download, my machine has excepted
all updates required for the Windows 10 upgrade. After all files are loaded it starts the install then at the end it says it could not load Windows 10 because of that error code. What can I do.

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RELEVANCY SCORE 80.4

Hi I was wondering if anyone knows how to fix this windows update problem. The pop up message said it was an error code of 80070490, but when I cancel that the main windows update window says Error code 490.
Attachment 258617

Please see the attached cbs folder. Thanks

Attachment 258610

A:Windows Update Error Code 490 & 80070490

You have a number of problems in the registry - as far as I can see at present, there are no file problems.

Please copy the file C:\Windows\System32\config\COMPONENTS (no file extension) to your desktop, and then compress it.
Then upload the compressed file to your favoured fileshare site (SkyDrive or Dropbox would be fine) and post a link.

Either myself or Tom982 will then pick it up, and see what we can do with it.

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RELEVANCY SCORE 80.4

Windows could not search for new update

Error(s) Found:
Code 80070490 Windows Update encountered an unkown error.
-------------------------------------------------------------------------------

I'm been trying to sort this out for months, now after i installed Vista sp1 i got no more office 2007, vista etc. except for window defender, the most recent update was in 22/05/2009

i been search through microsoft for missing update but im not sure which one missing.

Vista very glitch, it sad that microsoft rushed it

plzzzzzzzzz help me solve this

A:Windows Update Error code:80070490

Hello Gamer,

To resolve this issue, you must perform a repair installation of Windows Vista. Performing a repair installation will restore the current Windows installation to the version of the installation DVD. This also requires the installation of all updates that are not included on the installation DVD.

Follow these steps:

1. Close all applications, and then restart the computer.
2. Insert the Windows Vista DVD in the computer's DVD drive.
3. In the Setup window, click Install Now.

Note If Windows does not automatically detect the DVD, follow these steps:
1. Click Start
Collapse this imageExpand this image
Start button
, and then type Drive:\setup.exe in the Start Search box.

Note The Drive placeholder is the drive letter of the computer's DVD drive.
2. In the Programs list, click Setup.exe.
3. In the Setup window, click Install Now.
4. Click Go online to obtain the latest updates for installation (recommended).
5. Type the CD key if you are prompted to do this.
6. Click Yes to accept the Microsoft Software License Terms.
7. On the Which kind of installation do you want? screen, click Upgrade.
8. When the installation is complete, restart your computer, and then try to install the updates.

Read more on this here: You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates
Hope this will hel... Read more

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RELEVANCY SCORE 80.4

I am running Windows 7 Professional Service Pack 1 and my Windows Update has quit working. I get the error code 80070490.

I have tried Windows6.1-KB947821-v34-x64 Update Readiness Tool, MicrosoftFixit50202, MicrosoftFixit.wu.LB.Run, MicrosoftFixit50123, .and but none of them worked. I ran the Control Panel troubleshooting tool for Windows Update and it said "Updates ran successfully" and told me to run Windows Update again. I did and still got the 80070490 error code.

I have 2 backups that I have tried. One is from March 20th and the other is April 30th of this year. I restored the April backup first and Windows Update didn't work with it either so I started over and restored the March 20th backup. Windows Update worked for a little while but then the Windows Malicious Software Removal Tool tried to update and it took it a long time and Windows Update hasn't worked since.

I ran a test this morning and it told me that I had missing files and registry entries for Windows Update but I don't remember which test it was because I've ran so many.

I can't to a Windows installation repair because I have a retail version and it states that the version I am using is newer than the version I want to install. I can't uninstall Windows Service Pack 1 because it came as a package with Windows 7 and already installed with my system. I have also uninstalled the updates that were installed after the March 20th backup but that did not help either! I hate the thoughts of havin... Read more

A:Windows Update Error code 80070490

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 79.6

I try to install SP2 and I get some weird error: Code 80070490 ???

A:Vista SP2 Windows Update error: Code 80070490

See this for help Vista SP2 - Some updates fail with error code 80070490

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RELEVANCY SCORE 79.6

Hi there,

Can anyone help me with this issue! I've tried everything under the sun to fix this problem so I'm hoping you's more in the know than myself can help!!??

A:Windows Vista update error code 80070490

Hi

This Vista update problem seems to be known to Microsoft:

+If you receive Windows Update error 80070490, it means that a file (CBS Manifest) that's needed to install updates is corrupt. To correct this problem, you'll need to repair Windows. Repairing Windows won't damage your personal files or the programs that are installed on your computer.+

Here more details how to fix this issue:

[Windows Update error 80070490|http://windows.microsoft.com/en-us/windows-vista/windows-update-error-80070490]

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RELEVANCY SCORE 79.6

I am attaching CheckSUR.persist.log file afte running System Update Readiness Tool.

I am using Windows Visa Home Basic.

Appreciate help.

A:Windows Update Problem: Error code 80070490

Originally Posted by desperado1306


I am attaching CheckSUR.persist.log file afte running System Update Readiness Tool.

I am using Windows Visa Home Basic.

Appreciate help.



You are better off repairing Windows.
Windows Update error 80070490

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RELEVANCY SCORE 79.6

Hello, I am trying to get help with my laptop. It will can no longer check for Windows Updates. It states, "Windows couldn't search for new updates."

Windows Vista Home - 32 bit system

Below is my HighJackThis post. Please help!

During the HighJackThis test it stated that my system denied access to the host file and then it could not create a highjack this notepad file.
 

A:Windows Update Not Working Error Code: 80070490

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RELEVANCY SCORE 79.6

I have tried everything that I can think of to do for this issue, including attempting to do a Upgrade/Repair Install, which failed because I have a Dell OEM Vista DVD that does not have SP1 on it, but my computer does and so for some reason that option has been disabled (I have contacted Dell and requested another, SP1 Vista disk so that I might be able to perform a Upgrade/Repair Install at that time but they still have not replied). I have not yet tried clean installing yet, I will explain shortly.

I am just wondering if anyone knows of a simple fix for this issue that can be done by tinkering around with the registry values for the Updates or something else that will NOT require me to completely wipe my system out. I have already tried steps two and three here, but they have also failed. In addition to that, I have also attempted to reinstall Windows Installer 4.5 x86 and that also failed, returning a ?Windows Update Agent Installer Fatal Error: Windows Update Agent Installer encountered unrecoverable error?.

So, if there really is no ?simple fix? for this, I was wondering if anyone knew whether or not performing a clean install of the non-SP1 Vista will solve this issue once and for all or not? Considering the fact that it might very well have been updating to SP1 that caused this issue in the first place, because I had absolutely no issues with anything until after I had performed that major update and then everything gradually just went to hell from there. I rea... Read more

A:Windows Can’t Search for Updates – Error 80070490

I contacted Dell via their chat thing, and they basically told me I have to wipe my system out and Reinstall the OS. I told them I would much rather be given a new disk with SP1 on it for my system so that I can just do the Repair Install to fix this issue now, and any other future issues that arise so that I would not have to hassle with reinstalling everything, and they persisted that I would just have to do it their way or no way at all.

I tried telling them that installing SP1 on top of their version of the OS is what caused the corruption of the Update feature in the first place and that their method of me trying to fix this issue likely would not solve the problem in the long haul, since reinstalling SP1 would likely result in the same way, and yet they still persisted with that method and refuse to send me what I need to solve the issue once and for all.

I am very dissatisfied with this service, we paid $400 extra dollars for their premier help and support, and this is what we get for it? Screw Dell! I will NEVER buy another system from them again. Ever.
EDIT: I tried running a sfc /scannow in command prompt and after it had run, it said "Windows Resource Protection found corrupt files but was unable to repair some of them". I tried the following command findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt and it did nothing. I then tried opening up the log manually in C drive to determine which fil... Read more

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RELEVANCY SCORE 78.8

Hello! I'm having a pretty hard time with a computer. There are six updates which are failing -

3068708
3071756
3060716
3101746
3080149
2726535
2965788

Each time I receive error code 80070490. So far I've tried sfc /scannow, tweaking, clean boot, renaming softwaredistribution folder and installing each update manually. Sometimes while installing manually it'll install for almost an hour then fail. I'm desperate here I'd really appreciate some help! Thanks in advance

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RELEVANCY SCORE 77.6

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

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RELEVANCY SCORE 77.6

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.


The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)


And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure
http://go.microsoft.com/fwlink/?LinkID=52012.

Roy

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RELEVANCY SCORE 77.6

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Important:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Optional:
Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Logs:
Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Code:
Summary:
Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18779_none_80005f6b6c0e9b4a.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18779_none_da9d0130795687a1.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22983_none_db15ce399281a879.manifest
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.cat
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

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RELEVANCY SCORE 77.6

I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
 
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
 
The list of updates that failed are too numerous to report but here a few:
 
KB2909210
 
KB2656356
 
KB2789645
 
KB2756921
 
Most seemed to have to do with the Net Framework 3.5.1.
 
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
 
Thank for your time,
 
 

A:Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

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RELEVANCY SCORE 77.6

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
=================================
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

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RELEVANCY SCORE 77.6

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.

Roy

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RELEVANCY SCORE 77.2

Hi, this PC with Win 7 64 seems to like getting itself in knots!!
Can't upgrade, 8007490 error code.
Its doing odd things like uninstall programs won't run, nor security centre...

Ran SFC, found errors and can't fix all
Ran SURT and lots of errors.

Attached CBS zipped, can anyone help?

Many Thanks

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RELEVANCY SCORE 77.2

OS Version: Microsoft® Windows Vista&#8482; Business, Service Pack 2, 32bit
Processor: Intel(R) Core(TM) 2Duo CPU [email protected], x64 Family 6 Model 15 Stepping 13
Processor count: 2; Ram 2036MB;
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 3320MB
Hard Drives: C: Total -150487 MB, Free -93078 MB: D: Total -2047 MB, Free -1433 MB
Motherboard: Dell Inc., OKP561; Antivirus Norton 360, Updated & Enabled
Computer: Dell Otiplex 330, x86 -based PC: Bios Version; Dell A03, 2/19/2008; SIMBIOS Version 2.5

In addition to not searching; The History of all updates is gone. Cannot find any where on the computer
There are no hidden updates to be found. NEVER checked for Updates; NEVER installed updates.
Error code 80070490 leads me to a list of 30 items; Item 16 is speciffically error code 80070490 and it tells
me my CBS Manifest file is corrupt.
Have had this computer since Sept. 2008. Was having trouble with one of Windows Updates in Aug.-Oct.
2012 not being successfuly updated. After that, things have been getting progressively worse.
Have tried several solutions: Norton 360 Has always benn enabled & kept Updated. Have tried Regservo
Program & their support to no avail & have cancelled them.
System Update Readiness Tool gets me to step 6 & UPGRADE option has been DISABLED. The other
option will destroy my Programs ,Email & Settings which I am trying to avoid.

I have been deleting Browsing Hist, Windows Cache Hist. & Office &... Read more

A:Windows cannot search for Updates; error: 80070490;corrupt CBS Manifest file

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RELEVANCY SCORE 75.2

Hello there,

For the best part of a year I have been struggling with the exact same issue. I am unable to install these 2 pending updates. Consequently, I am unable to update further and am stuck on an old version of Windows 10 exposed to several threats.

I have already contacted Microsoft support several times and their outcome every time was to "purchase higher support". Prior to this post I have reinstalled Windows many times freshly and I am unable to solve this issue.

The only interferences I can think of is the fact I have changed the default program installation folders in the registry to a seperate drive (P:/ Drive) and my user is saved on a seperate drive (S:/ Drive).

The error I get is as follows:

? Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3176493) - Error 0x80070bc9
? Security Update for Windows 10 Version 1511 for x64-based Systems (KB3172729) - Error 0x80070bc9

Any help will be GREATLY appreciated as I am getting to the ends of what I can handle.

Many regards,
Sam

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RELEVANCY SCORE 75.2

For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?

http://i.imgur.com/27ATt.png

http://i.imgur.com/yjIJU.png

http://i.imgur.com/UzRF6.png
EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.

A:Unable to install Windows Updates, error 80246008

  
Quote: Originally Posted by Monkeymo13


For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?

http://i.imgur.com/27ATt.png

http://i.imgur.com/yjIJU.png

http://i.imgur.com/UzRF6.png


EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.


What services did you try to start? an what is the exact error message when start that service?

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RELEVANCY SCORE 73.6

I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.

A:Unable to install updates in windows 7 error 800B0100 update KB976932

I also used the Windows Update Troubleshooter v1.3 by HackSys Team, still not being able to install the updates. I'll appreciate any furher help for this.

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RELEVANCY SCORE 73.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8139 Mb
Graphics Card: NVIDIA GeForce GTX 675M, -2048 Mb
Hard Drives: C: Total - 706804 MB, Free - 560321 MB; F: Total - 476939 MB, Free - 439304 MB;
Motherboard: Alienware, M18xR2
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
Ok to start I am obviously having the same windows update issue as most everyone else.. can't fix it and Microsoft hasn't come up with a fix yet either.. so I tried a full system reset to factory using the advanced menu as using the normal one wouldn't give me a code.... I have been having this issue for a few weeks now and it seems the longer it goes on the slower my system is going.... Also Windows Security Center Service shuts itself off randomly.. sorry for so many issues at once but, this is getting ridiculous... Thank you in advance for any and all help you guys can give...
 

A:Error Code 80070490

Have you looked at this?
 

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RELEVANCY SCORE 73.2

I realise this is not a new problem, but, as I don't have a solution, maybe someone can help?

The last successful Windows update I've been able to download was on 23 Dec 2008. Since then everytime I try to download updates, either automatically or manually, I get Error Code 80070490 and a message that Windows can't download updates. I've read various threads and tried various fixes, but I think the only one that will work would be to reinstall Vista. Unfortunately, Vista Home Premium 32 bit came pre-installed on my laptop, so I don't have a Vista disk to use to do the reinstall.

Does anyone have any ideas how to solve this problem?

A:Error Code 80070490

A: Your time and date settings are incorrect
B: there is a problem with either your network card, network cable, wireles connection or modem.

Check those out, very likely the issue lies there. I think it might just be time & date. Make sure you selected the right country etc as well.

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RELEVANCY SCORE 73.2

my hp pavillion, was acting up and the windows 64 bit was replaced by windows 7 home premium. my problem is 3 of 4 usb ports are not working. hp scans that all hardware is there,And windows scans that( SM Bus Controller-No drive found) And PCI Device no driver found. So after attempt installing, I continue getting unsucessfull driver software installation.After doing windows update i was given the error code 80070490.Im not computer savvy at all. but i can tell you that this was a refurbished
device from 2006. what can i do?. Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, x64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 3058 Mb
Graphics Card: AMD Radeon HD 7640G, 512 Mb
Hard Drives: C: Total - 695392 MB, Free - 640964 MB; D: Total - 19707 MB, Free - 1731 MB; E: Total - 98 MB, Free - 82 MB;
Motherboard: Hewlett-Packard, 1833
Antivirus: Norton Security Suite, Updated and Enabled
 

A:error code 80070490

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RELEVANCY SCORE 72.4

Attached DXDIAG report, but havent had updates since October ??, and get the following error 80070490

A:No Updates get error 80070490

Sometimes turn off your AV software firewall, and turn on Windows Firewall then update. then go back and put on AV firewall.

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RELEVANCY SCORE 71.6

Unable to download Windows updates..BIT transfer service not running..changed from automatic to manual..still wont work I have Windows 7 Home Premium 64

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RELEVANCY SCORE 71.6

The failed updates are 3004375, 3031432, 3033929, 3035131, and 3046049.

The .cab files all had to be removed from CBS.zip to come under the upload size limit. I can send them separately if needed.

I'd be grateful for any help. Thanks!

A:Error 80070490 With 5 Failed Updates

Can you please follow this guide and report back.
Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 71.6

I'm running Windows Vista Home Premium 32 bit on an Acer laptop. The problem constantly causes 2 updates in particular to fail (KB961501 & KB970238) with the error code 80070490. From what I've read, I must have a corrupt CBS manifest and I need to run a Repair Install with the original Vista CD/DVD, but I don't have it. My D: drive is almost completely empty (0.1gb used), so I don't think the recovery partition is there. (I can't be sure)
Steps I've taken so far include System Restore, Windows System Update Readiness Tool (the log reported no errors) and using an ISO of the Vista "Repair" CD to preform a Startup Repair during which I received this message:
"Startup repair could not detect a problem. If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer.If you continue to see this message, contact your system administrator or computer manufacturer for assistance." I also ran the hardware check on the recovery CD, which found no errors.
I'm not the original owner of the laptop. Is there anything short of replacing the original OS disk, or buying a new one, that can be done to fix this issue? Would WAIK be helpful?
Any help is appreciated.

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RELEVANCY SCORE 71.2

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.
 

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.
 

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RELEVANCY SCORE 70.8

I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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