I need to purchase a replacement battery for a Pavilion Notebook 15-AB269SA. The code of my faulty battery is 800049-001 but can't find it in the online store. The other code number on the battery is 6EUUB06BB9T373.
Read other answersI recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
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I just need to know which battery is best for my laptop. I don't want to get the one that is incorrect and will blow out.
Hi, Part number fof battery for your machine is: 756743-001. Please bookmark the following link for future references: http://partsurfer.hp.com/Search.aspx?SearchText=J9H81UA As you can see: HP store does not stock that part, please try https://www.amazon.com/756743-001-battery-Pavilion-756745-001-756480-541/dp/B01AKA08ME Regards.
Read other 2 answersHello,I want to buy a replacement battery for my notebook, as the one I have right now doesn't hold much charge anymore. The model of the notebook is an HP Pavilion dv7-6b80ec. On the pages of your authorized HP part sellers i found these two batteries, which should be compatible, however I don't know which one to choose. You do not sell the battery in your official store. If these batteries are not compatible, can you please show me one that is? I live in the Czech Republic, so the store should ship here. These are the links to the batteries I found on your Authorized partner's page: http://cz.eetgroup.com/i/593562-001-HP-Inc.-Battery-6-Cell-2.8Ahhttp://cz.eetgroup.com/i/MBI2134-MicroBattery-48wh-HP-Laptop-Battery I also took some photos of the original battery, if that could help. They are stored on this Imgur album:http://imgur.com/a/qVHko
Hi, Your machine can use 1 of the following batteries 9-cell, 100-WHr, 3.00-AHr, LI part# 636631-0016-cell, 62-WHr, 2.80-AHr, LI part# 593562-0016-cell, 55-WHr, 2.55-AHr, LI part# 593554-001From your list part # 593562-001 is the right one Regards.
Read other 1 answersneed a replacement for my battery. Where can i get it ? TIA
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Lots of "compatible" replacement batteries on eBay India: http://www.ebay.in/itm/Hako-Laptop-battery-for-HP-Pavilion-Sleekbook-14-1000-14-2099-695192-001-/322155524629?hash=item4b01f73215:g:56IAAOSw3YNXZEIH I could not find an original genuine battery on any of the India sites I know of. The compatible batteries are very attractively priced and generally reliable. I still try to buy genuine if I can for newer model laptops but have purchased compatible batteries quite frequently for older laptops where cost is an issue and have generally had a good experience.
Read other 5 answersWhen I boot, I get the HP Battery Alert (error 601) advising me to buy a replacement battery. However, on checking the HP parts store, I don't seem to be able to purchase the correct battery (part number 710417-001). Is there any way to purchase a replacement battery from HP (I'm in the UK)?
Read other answersDear Sir/ Mem, Actually the battery of my notebook is not working at all, its required to replace it and i want to purchase it through HP /other online store. But i am not able to find the specific battery compatible with my notebook. Moreover i am not interested to purchase it via HP service center due to high cost. So please share a link so that i can purchase it through online. I am waiting for for your responses. My HP notebook and Battery details are as follows-
My HP note book details:
Product description: HP 15-r014tx Notebook PC
Product number: J2C54PA
Serial number: [Personal Information Removed]
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The Battery Details:
HP OA04 notebook battery
HP part Number- 740004-421 (4ICR19/66)
14.8v 2620mAh
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Thank you
Hi,
the battery on my Acer 5920g is in need of replacement. The one I have is rated at 10.8 volts but the replacements are often 14.8 volts. I queried this with a supplier and they said it was compatible. It doesn't sound right to me. Would someone clear it up for me please?
Thanks,
John.
There seem to be 2 different voltage batteries around, one is 14.8 Volts the other is 11.1 Volts !
Have a look here and see if the 'replacement for' list includes the battery you want to replace :-
http://www.ebay.co.uk/itm/6-Cell-Ba...cessories_LaptopBatteries&hash=item2314f8cffb
Incidentally the battery at that link looks a good buy !
Recently purchased HP 15-fo18dx Notebook and I was curious as to what the battery replacements options might be. Why is it such a challenge finding a common reference for a replacement battery? I would imagine that thousands of these and like models were sold yet I can't even figure what HP Series this model is which most battery locator sites look for. The battery Part #752237-001 which I found on the data sheet doesn't even show up on the HP Store site nor any other battery site. Is there not some common reference for this battery? Any input would be apperciated, Thanks
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Again, Thanks for your reply and the info. Still very confusing and it appears that HP may be the only source for these batteries but at least I know where to find when the time comes. BTW, the battery model identified is the 4 cell version, HP does not have the 3 cell version available. I would guess the 4 cell version is better. Thanks Again
Read other 8 answersWhen I boot, I get the HP Battery Alert (error 601) advising me to buy a replacement battery. However, on checking the HP parts store, I don't seem to be able to purchase the correct battery (part number 710417-001). Is there any way to purchase a replacement battery from HP (I'm in the UK)?
Read other answersProduct K3Y94UA#ABA My battery will no longer hold a charge. I found an instructional video on the HP site showing how to replace the battery, but I can't find the battery for sale anywhere. Sorry if this is the wrong forum, it isn't obvious where this should go.
Read other answersI have a 17-g150cy. Broken screen. I noticed the touchscreen(digitizer) and LED are one unit. Can I substitute the 809300-001 part with p/n 8093001-001? HD for FHD? Will the computer support the upgrade and increased pixel resolution? Will I need to replace the display cable as well? 809932-001 with 809294-001?
Hi, Yes and you have to replace display cable as well. Regards.
Read other 1 answersHi all,I've had a slight accient with my keyboard and I need a replacement. Would anyone beable to tell me where I can get a replacement from please?I have checked the HP parts website and had no luck finding one for my laptop.Many thanks,Phil
@Phil_M_H? We would need the country of your choice and the color. "Black or White???" REO
Read other 4 answersThe HP tool does not help me find the right replacement battery for my notebook. The battery shows HU02 and other numbers that do not pull up on the site. I ordered the one the tool suggested and it was wrong. I bought this laptop in July 2015 and am shocked that the battery has already failed. The website does not let me ask for support to get the right battery. Now, I'm trying to use HP to replace the battery, can someone help me?
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Here is the battery part number807956-001Battery pack - 3-cell lithium-ion (Li-Ion), 2.8Ah, 31Wh (HS03031-CL)
Read other 3 answersI am trying to find a replacement battery that doesnt suck for this laptop. I have owned the laptop for about 18 months and the battery is just dead. Wont charge at all. I only used the laptop on battery power a handful of times, the rest of the time it was plugged in and running on wall power. So I am really baffled by why this thing is dead when it has barely been used. I would like to find a replacement that is better than the one that HP tries to sell as a replacement as it has terrible reviews.
Read other answersHi there, I am looking for a replacement batter for a HP ENVY 17-j184na Notebook PC. I replaced the original one which burned out with a 4400mAh six cell battery. The battery life for this is barely an hour out of the charger. I am looking for a replacement battery that is either:- 6-cells and higher mAh, or,- preferably, a 9 or 12 cell battery. Can I take it that all Envy 17 PC's do not have the same type of battery, and that I shouldn't look at one that just advertises Emvy 17 batteries? Any help on finding an effective replacement would be really greatly appreciated. Best regards, Josemacphisto
Read other answersI am getting error 601 at boot up, and my battery went from working all day one day to less than 10 minutes the next. Error says battery needs to be replaced - but doesn't give a replacement part number. After literally HOURS on the HP site I still don't have one. HELP! I have an HP Pavilion 13-a113cl x360 notebook and just want the part number or similar that I can use to get a replacement battery. Ifound the video on how to replace the battery - just not what to replace it with. TIA
Read other answersHi all, Laptop is shutting down when battery is half full (without even warning me). Also the battery never fully charges.I guess it's the time to change it. Any suggestions where I can buy this in Canada?
Read other answersHi, My battery doesn't last more than 10 minutes without being plugged in the charger. I think I need a replacement, but I can't find an original battery. Can someone help me to find where I can get a new (reliable) battery for my laptop? I contacted HP and also a couple companies, but it is out of stock everywhere. I am afraid to get a third part one and have a problem in the future. Thanks
@MonicaPerez To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO
Read other 5 answersI am trying to replace my battery on my HP Pavilion g7-2269wm laptop. Model is B5Z52UA, )Processor is AMD A8-4500M, 17" screen. I never knew how confusing it is to just try to buy the correct one (may be a user problem...). Can anyone please give me the correct information to purchase a new one? I have ordered two with the help of HP and they are both incorrect. Many Thanks!
Hi,Manual: Page 33http://h10032.www1.hp.com/ctg/Manual/c03593682Specs: http://support.hp.com/in-en/document/c03487531Your laptop came with 6-cell 47WHr 2.2 Ah lithium-ion batteryYou can order either of these HP part:6 cell, 55 Whr, 2.55 Ah, Li-ion battery : 593554-0016 cell, 47 Whr, 2.20 Ah, Li-ion battery : 593553-001�Search HP part number here -->HP part store: $80https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZOnline sellers:https://www.amazon.com/HP-Original-Replacement-HSTNN-LB0W-CB0W-DM4-6FF4220BJWA05D/dp/B0080FF8K4RegardsVisruth
Read other 1 answersneed a replacement battery for pavilion 13 360. went to hp site but cannot find. computer takes a long time to power on and battery does not recharge. did the dianostics
Dear Customer, Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable)Spare part number 761230-005 You may buy it from here : https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ or https://www.amazon.com/13-A010DX-HSTNN-LB6L-760944-421-TPN-Q146-761230-005/dp/B01GH41DB2 http://www.ebay.com/itm/GENUINE-OEM-HP-X360-13-a-Battery-11-4V-43Wh-761230-005-HSTNN-LB6L-/361539654... Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
Read other 1 answersI'm looking at two possible replacement batteries for my laptop, both from the same company and both showing capatability for my PC. My existing battery is 10.8V, 55W, 5100mAH 1 compatable batt is 10.8V, 48W, 4400mAH The other battery is 10.8V, 71W, 6600mAH Is being over or under the watts & mAH of my existing battery goiung to create any problems?
Hi, Voltage is the main concern. 71W in theory will run longer between charge and 48W will run shorter. Given they are compatible, I would go for 71W battery (probably more expensive). Regards.
Read other 1 answersI have been trying to find out where/how to purchase a replacement battery for my Pavilion 13-b115tu, but so far have been unsuccessful. The Phone Support line told me they couldn't find my computer model number in their system, and Email Support hasn't gotten back to me, despite my receiving an auto-confirmation email with a case ID number. Where can I buy a replacement battery for this computer?
Hi, Part number for battry is 761230-005. Unfortunately N/A from HP Part store. Please try https://www.amazon.com/Cameron-Sino-Rechargeble-Battery-761230-005/dp/B01DM2ATCQ https://www.amazon.com/Genuine-Original-Battery-761230-005-Pavilion/dp/B01J4AW9J6 Regards.
Read other 1 answersi had to replace the hard drive on my HP Pavilion 15-p143cl Notebook. how do i get a copy of the windows 8 image that was on it?
It's 8.1 and here is a link to order the restore disk for it: USB-Windows 8.1 64-bit Recovery KitSystem Recovery Kit for Consumer NotebookOrder MediaN/AN/AJan 1, 2015
Read other 2 answersHi,
When starting the computer, the following error appears on the screen:
The system has detected that a cooling fan is not operating correctly.
Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation, press the Enter key now.
I followed all steps in this document to fix this error, except the final one which is replacement.
Code:
This document pertains to HP and Compaq notebook PCs.
When starting the computer, the following error appears on the screen:
The system has detected that a cooling fan is not operating correctly.
Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation, press the Enter key now.
System Fan (90b)
In addition to this error, the system fan may spin faster and become louder.This error indicates that a problem exists related to the heat removal system. One of two possible events is occurring:
.The system fan is not spinning or not spinning properly.
.The temperature inside the case is too high and the fan cannot spin fast enough to remove the heat.
This error message occurs to help prevent costly damage to the computer.
To fix this error, use the following steps:
1... Read more
I would say the components are (in order): thermal compound - heatsink and then the fan
You would need thermal compound too. And an appropriate cleaning solution to remove previous compound.
I wouldn't know how handy you are, do you end up with spare screws when you try fixing stuff?
Any fan is operated like that, some differences apply depending on fan specs and controlling hardware.
HP Notebook Computer Battery Safety Recall and Replacement Program
In cooperation with various government regulatory agencies, HP has announced a worldwide voluntary safety recall and replacement program for certain notebook batteries. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.
Because affected batteries pose a fire and burn hazard, it is extremely important to check whether your battery is affected.
The following Website provides a list of potentially affected product series:
https://h30686.www3.hp.com/
Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?
Read other answersI am looking for replacement battery for this laptop serial:C NF9521Z55 product:WA782UA#ABA MODEL:dv6-2173cl The current battery which is dead has the following data on it Nihon HP ? 10.8v, 4200mAh Replace with HP spare 484170-001 can you please suggest the appropriate battery I should be buying, where it is available online or offline in India. Thanks & regardsVnan
Hi, Please try Amazon India http://www.amazon.in/HP-Compaq-484170-001-Battery-Replacement/dp/B003KXQJKY Regards.
Read other 1 answersGood day, I need to replace my current non-OEM laptop battery and power supply/charger. HP site asks for capacity and I do not see this on the battery or the compartment, is it 0-4999 mAh or 5000 to 9999 mAh??? Also, where is the best place to purchase HP batteries and power supplies? thank you
Where do you live (country)? Assuming USA you can do just fine on amazon.com: (18) Battery:9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-0016-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001 90-W HP Smart AC adapter (RC, V, PFC, 3-wire) 609940-00165-W HP Smart AC adapter (RC, V, 3-wire) 609939-001120-W slim AC adapter (RC, V, PFC, 3-wire) for use only on computer models equipped with an Intel processor: 645156-001 https://www.amazon.com/gp/offer-listing/B014GNLB0E/ref=dp_olp_all_mbc?ie=UTF8&condition=all https://www.amazon.com/Original-HP-609940-001-608428-001-608428-002/dp/B01G0LXD6U/ref=sr_1_2?s=elect... If this is "the Answer" please click "Accept as SOlution" to help others find it.
Read other 1 answersMy HP Pavilion dv7-3028ca laptop needs a new battery. The current battery won't hold a charge, so the machine cannot operate. I had the problem diagnosed by the Geek Squad service at Best Buy. I went to the HP parts website to search and order the replacement but the website generated a message that the replacement battery was no longer available. Help!!! I need to get the laptop up and running again. Do you know where I can order a replacement battery online (e.g a website with the battery in stock)? If the battery has been discontinued, is there a compatible battery on the hp parts website that I can use as a replacement? Thanks for any help or advice you can provide!! Peter
Hi, No longer supplied as you said: http://partsurfer.hp.com/Search.aspx?SearchText=VM246UA Please try: https://www.amazon.com/Battery-480385-001-Compaq-4400-DENAQ/dp/B0031WRF52 Regards.
Read other 1 answersHP Pavilion Notebook - 15-ab019axSerious issues with battery life since July/August last year (prior to warranty expiration)I have performed HP?s own battery check and it recommends a replacement (42) on 18 month young laptop!!!The screen goes fuzzy, black and freezes after last remote sessionI have had 4 or 5 remote sessions with no improvementLast 2 of those have been in the past 2 weeks after which screen went all fuzzy with blue lines. I had to force reboot and since then the screen freezes and/or flickers black. Laptop is completely unstable now.I had around 5 hours on battery life and from one day to the next, this changed to about 1½ hoursIn the 18 months I?ve had the laptop I?ve run down the battery frequentlyBattery keeps loosing life even plugged in, currently showing ?65% available plugged in not charging? from its usual 91%HP test says REPLACE battery
Replace the Battery is the only resolution. Take the laptop to the nearest service center.
I am an HP employee
I am looking at options to replace a battery in an HP Pavilion dm-1xxx series laptop, specically dm4-1050ea and dm4-1164nr and dm4-1150ea, but I am confused over battery compatibility. The HP manual, HP Pavilion dm4 Entertainment PC Maintenance and Service Guide (http://www.hp.com/ctg/Manual/c02615687.pdf) gives 9-cell, 93-WH (2.80-Ah) Li-ion : 593550-001 6-cell, 55-WH (2.55-Ah) Li-ion : 553594-001 6-cell, 62-WH (2.80-Ah) Li-ion : 593562-001 so any of these 3 are interchangeable between the -1050ea and the -1150ea ? no, it seems not - read on.... but I see that in the manual for the dm4-1164nr (also the M&S Guide for dm4-1140sa and dm4-1150ea, I now learn), also titled The HP manual, HP Pavilion dm4 Entertainment PC Maintenance and Service Guide (http://h10032.www1.hp.com/ctg/Manual/c03106715), that while the lower rated batteries have the same p/n, the higher rated on is described as9-cell, 100-WH (3.0-Ah) Li-ion : 636631-001 Are these two 9-cell batteries interchangeable, ot not ? They must have physically the same form because they both accept the same lower rated batteries and also have the same elec. spec - 10.8V ? If they not compatible, can I be instructed as to why not ? (eg, they aren't the size, incorrect pin-out, internal resistance too high/low, etc) I see that the maintenance and service manual are split into 10xx and 11xx versions, but question regarding the 9-cell batteries still ... Read more
Read other answersI have a HP Pavilion g6- 2399a Notebook PC and I am looking for the compatible battery for the product. As I do not have my original battery, I do not know the product code and cannot seem to find the relevant battery that I would neeed to buy. Does anyone know which battery is compatible with this product on the HP website, and the product number?
Hi, http://h10032.www1.hp.com/ctg/Manual/c03593126 6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001
Read other 1 answersDoes anyone know if they make a bigger battery for the HP Pavilion 17-f053us Notebook,I have a 4 cell in here now and it's not that old and I seem like I always have to charge it just like my old Battery. I thought I might reach out and see if anyone knows where I might look.
Read other answersI need a replacement battery 729892-001 for a HP Pavilion TS 11 Notebook.The computer told me so in an error message. Plus my touch screen goes haywire when the battery is in the machine but not when it is removed.The HP website says "This part is restricted and not available for purchase. "Where do I get a new one?Is there a suitable alternative?
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Hi, Please try https://www.amazon.com/HP-729892-001-Battery-Primary-lithium-ion/dp/B00H2Y6WN6 Regards,
Read other 2 answersHi, I would like to upgrade my battery as it runs out very quickly now. Please would you be able to advise me on which battery to get for a pavilion g6-1327sa laptop and where is best to buy it from. Thank you,Kathryn
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Hi KathrynManual: http://h10032.www1.hp.com/ctg/Manual/c03094322One of the below ?battery would be enough:6-cell Li-lon, 2.20 Ah, 47 Wh : 593553-0016-cell Li-lon, 2.55 Ah, 55 Wh : 593554-001�https://www.amazon.com/HP-Original-Replacement-HSTNN-LB0W-CB0W-DM4-6FF4220BJWA05D/dp/B0080FF8K4RegardsVisruth
Read other 2 answersHello, Since a couple weeks ago, I have noticed my laptop battery capacity has been significantly lower than before. Without charging, the laptop lasts about 1 hour while it used be around 3 hours. I was thinking about to purchase a new battery in case my current suddenly won't be usable anymore. I have searched for a couple of laptop batteries on the internet to find that all of them were either not similar to mine or had different capacities. At the moment I don't know what to buy, I am not planning on replacing my laptop for at least another year and I'm afraid the battery won't last that long. My laptop is an HP Pavilion 17-f040nd and uses the battery that came through the shipment. The battery and laptop are both 2 years old and have been used almost every day. The battery has a voltage of 14,8V and a capacity of 2700 mAp. It'd be nice if someone could tell what battery I should buy to ensure replacement for my current one. Regards,Mats.
Read other answersHi, My battery status shows "0% available(plugged in, not charging)" since a few days and without AC power supply, the laptop does not switch on. The white light keeps blinking when I plug in the AC supply (always now). I have tried the famous solution : "Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI-Compliant Control Method Battery" & uninstallStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon " After this, the problem still exists. ...I went ahead to check my battery status through HP Support Assistant.The battery status says: Unknown (93) Any smart ideas to resolve this?
Read other answersWe have found that our battery is not charging. We now need to have the laptop constantly plugged in to make it have power. Sometimes when we turn the computer on, as it doesnt hold enough power now to go to sleep mode that it has an error message displaying about the battery and needing to do something about it but it always moves to the next screen too quickly for me to understand what the issue is and what to do about it. Can you please point me in the right direction on how we can resolve this issue as it is annoying. The minute the power chord comes out of the computer, the power is lost. Regards,Kellie Anthony
Read other answersHello, Two weeks after my one year warranty was up my laptop started shutting off when the battery was around 30-40%. I checked the battery using the HP Support Assistant Diagnostic Check and it continues to say the "Primary battery is OK." I've also noticed that since this started happening the battery won't fully charge. It only charges to 90-94% then shows "94% available (plugged in, not charging)." I used to unplug the battery until the battery saver (set at 20%) would turn on then I'd fully charge it and repeat. I use my laptop for work so I'm usually plugged in 8-14 hours a day for five days a week. I shut it off every night as well. Am I missing something or is this the battery life I should get? Did I use it too much? I purposefully got a long life battery because for work. I found the article below which sounds similar to my situation and wanted to ask anyway. https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Pavilion-15-notebook-sudden... This is my first HP and I didn't have battery issues like this with any previous laptop doing the same amount of work/usage for at least 2+ years. Is this the way HP's are? Am I supposed to expect this type of performance out of my laptop? Thanks for any help/suggestions/words of wisdom.
Read other answersMy notebook is just stopped booting: When I try to boot it by pressing power button the power indication light flashes white 3 or 4 times. This cannot be because of low power as I was charging the battery overnight, albeit directly. (I was using wire to charge, connect it to universal AC adapter that wont fit in the pc) This may be because the battery took too much voltage from the direct charging, and many of you may be tempted to scream USE AC ADAPTER IDIOT but I don't have it I may have misplaced it. Any help would be appreciated. Sorry for any grammatical errors.
I think you already figured out what happened.
Read other 3 answersI bought my hp Pavilion notebook in India. Now I live in the UK. For the last month or so, I've problems with my laptop. Whenever the laptop is on battery, it discharges very quickly. It randomly shuts off (not shut down, just shuts off with a gut wrenching clink of the hard disk) anytime below 50% charge. no notification of low battery or going into hibernation. It may happen in the middle of typing a sentence, or browsing. I ran diagnostics. HP battery check software first showed a "weak battery" result. I was about to order a new battery, when I ran the software again, which now says "primary battery OK". It is very confusing, as even if we agree that the battery has developed a problem, I can't understand why the system is not detecting low battery or putting the computer to hibernate, as per the settings. I've checked drivers - updated. The laptop is just one year and 3-4 months old. Should I replace the battery? Or is it a software error from the new windows 10 upgrade?Any help will be appreciated.Thanks!
Read other answersI have a problem with my HP Pavilion notebook, the notebook is not used frequently and it's just out of warranty. I recently upgraded to Windows 10 from 8.1 and I am not sure if that has caused the problem, may be just a coincidence?
The problem is that the battery is on 0% charge and displaying, "0% available plugged in not charging."
Because the battery is on 0%, could this be the problem? I read somewhere that if the battery goes completely flat it will not take a charge from the notebook charging system, is this correct? Or any other ideas would be appreciated to get it working again.
OS: Win7 (64-bit)
Serial #: [Personal Information Removed]
First off, I will say that the main battery I am using is not an HP OEM battery, however, it has been verfied to work and charge correctly in another family member's dv6 notebook. Furthermore, I have access to an HP OEM battery, from a family member's dv6, with which I have confirmed the same issue. FYI: I replaced my OEM battery about a year ago with an aftermarket battery when my OEM battery stopped holding a charge. This happened after before my laptop was 2 years old.
So, here's a description of the problem. About a month ago, even though my laptop was plugged in to the AC adapter, the battery stopped charging. The laptop continued to work until the battery completely ran out of charge. Once that happened, the laptop shut down, DESPITE still being connected to the AC adapter. At this point, as long as the battery was installed in my laptop, with the AC adapter still connected, it would not power up. The only way I could get it to power up was to remove the battery. Then, it would boot up just fine, but of course, I was now tethered via the AC cord, turning my laptop into a "thin and light desktop". If I attempted to put the battery back while the computer was on, connected to the AC adapter, it would shut down IMMEDIATELY. I took ... Read more
Okay, so the type of battery you have is designed to last approximately 1 year (see link below) it has lots of links to other useful docs too.http://support.hp.com/us-en/document/c00596784 HP & other companies do sell Long life batteries but they cost more.We would ask you to put the unit in our unit and run Battery check which is inside HP Support Assistant, make sure you have the latest version, same for your BIOS Version. You will see there are bunch of tips on how to make your battery last longer, but you really need to start doing them from the start, if your battery is already 1 year old there is a good chance it is low enough on it's capacity to require you buying a new one.You should check out our site, they often have sales, and Batteries would be under accessories.Check out other sites too, compare. Good luck.
Read other 9 answersPower cord plugged in to notebook. Charging light is amber. Battery is at 87% plugged in and charging. The mamium charge for the last couple of month is about 86% to 87%
Hi MillerDo a hard reset.http://support.hp.com/us-en/document/c01684768Then uninstall battery driver from device manager after physically removing battery and powering on notebook with AC power alone. -->In Device Manager, expand the Batteries section by clicking the little icon to the left of the word Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall. Verify that that's what you want to do. Do not uninstall any other drivers.Then power on system with battery inserted, go to BIOS setup --> reload BIOS to default. Save and continue to loading Windows.http://support.hp.com/us-en/document/c00034791See if has resolved.If not, do a manual calibration of battery. Follow this web document:http://support.hp.com/in-en/document/c00821536RegardsVisruth
Read other 4 answersGood day! I would like to ask if somebody here knows the compatible battery for HP Pavilion Gaming Notebook. My battery only runs less than 4 hours now. I want to upgrade the battery to a bigger capacity battery. Also, does anybody here know if there is a compatible dock for the geming notebook? I am always plugging my laptop when playing games. And as far as I know, plugging the laptop consistently for a long time will damage the battery. Thank you!J
Read other answersi have HP Pavilion 15-p000nx Notebook PC . i have changed the mother board , and since i have changed it my pc shows that the battery is plugged in , not chargingcould you help me please ?
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