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EliteBook 8560w power problem

Q: EliteBook 8560w power problem

Hello,i have problem with my EliteBook 8560w(With dual boot Windows 7 64bit and Linux Mint 17.3 if its important). When I plug it in AC charger it turns on by itself and after 2-3 sec. it shutsdown without warning. After shutting down the laptop can't be turned on using the power button. This occurs everytime I plug it in the charger. I get the same problem when I place the battery. I tryed the following: removing RAM, removing HDD, removing BIOS battery. Everytime the laptop turns on itself immediately when plugged in then shuts down after 2-3 sec. Its not heating problem either, because fan check is passing and I have recently replaced heatsink paste.When I plugged off the power button from the motherboard, the laptop stopped turning on when pluged in, but there is no way I can turn it on. Any suggestions what can be the cause of the problem and what solution can I try?Thank you in advance.

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RELEVANCY SCORE 200
Preferred Solution: EliteBook 8560w power problem

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RELEVANCY SCORE 81.2

Hello.I own an elitebook 8560w since 2012.I had never ever used its battery,because actually i never needed to (I used it pretty much as a desktop). Yesterday,i bought a genuine hp-battery specific for my computer.And here is the problem that occured:While my computer is ON with the battery disconnected,when i connect the battery,the power switches from ac to battery like it should,but the battery is NOT charging. Moreover,i dont have the "plugged in,not charging" problem like most of other people in forum discussions,but right after the moment i insert the battery,the charger connected to my laptop is totally ignored!Like its not connected at all! As a result,if i disconnect the battery,the laptop power doesnt switch back to the charger,but shuts down ,as it doesnt "see" any power supply.Not only that,but even if it shuts down it will not start up,until i disconnect and re-connect the charger (maybe because it is still waiting to get power from battery which was disconnected and is not switching to the charger supply). Finally,i ran a battery test in hp connection manager and result was that battery is "OK". I have my laptop on dual boot (Windows-7-64 / Kali-linux ) and all these problems above apply to Kali as well,which leads me to the conclusion that it isnt a software problem. Also,i have to mention something important: After the original charger i had bought the laptop with,stopped working 3 years ago,i didnt buy the genuine,but a universal... Read more

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RELEVANCY SCORE 72.4

I have a HP EliteBook 8560w SM858UC. My video card has stopped rendering properly or it has died and I was wondering what the highest upgrades are for that motherboards CPU and graphics?Also, I am wondering if it is at all possible that I can upgrade my motherboard to allow for a faster CPU and graphics card?Thank you for any help you can give because I cannot find any info regarding upgrades.

A:Elitebook 8560w

@Ccook7 What GPU and CPU do you have installed now??? REO

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RELEVANCY SCORE 72.4

I am trying to recover the 3 of 4 USB-ports on 8560w. After last Windows update, just 1 of the 4 USB-ports are working.What is the problem and how to fix this problem?I have tried differt solutions found on the forum, but non is working.Please HELP!!! 

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RELEVANCY SCORE 72.4

Hi, I'm trying to enable Virtualization for my Elitebook 8560W but when I start BIOS most options are grayed out and I can't change them. I set everything on it's defaults but nothing changed. Is there anything I can do to fix this?

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RELEVANCY SCORE 71.6

This afternoon I left my Elitebook open and running on the table and when I returned half an hour later the screen was black. I figured it had gone to sleep but when I moved my mouse nothing happened. I pushed the power button, still no response. Even after holding the power button for an extended period of time nothing happened, aside from the power led blinking for a couple of seconds. I've already tried removing the battery etc, but it didn't work. All help is appreciated.

A:HP Elitebook 8560w won't boot, help?

Have you tried removing the battery and power cable.  Then hold the power button for over 1 minute.  Then reassemble and power on?

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RELEVANCY SCORE 71.6

I would like to add RAM to my EliteBook and have not been able to figure out the correct part # AND can I just "plug" it into the second slot?  Currently have a 4GB RAM in slot 1.

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RELEVANCY SCORE 71.6

I was thinking of upgrading the RAM in my Elitebook 8650w. I know the type of memory I need (DDR3 PC-10600 1333 Mhz) but I was wondering how many strips are build in already?I got the quad core version so my laptop has 4 slots, from which 2 are under the keyboard and I dont want to take the laptop apart. My laptop has 4 GB of RAM this moment. My question is, are there 2 strips of 2GB DDR3 RAM already installed or just 1 strip of 4 GB? Or is this something varying from factory to factory?











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A:RAM memory in Elitebook 8560w

Yes, DDotDacherDash has a very good point to use the Support Assistant. Bur if you are like me, and you uninstalled all unnecessary software, you can also run the free Crucial memory scanner that will scan your PC and report the same info without installing any software. http://www.crucial.com/systemscanner/ Paul

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RELEVANCY SCORE 70.8

I have a laptop that will not charge the battery with the AC Adapter. I have tried different combinations between two chargers and two batteries and I always have the same results. The only time it will charge is when I connect it to my docking station which is a Hewlett-Packard (HP) NZ222AA - HSTNN-I10X 120W Advanced Docking Station. The charger I have is an HP PA-1151-09HA TPC-LA52 Adapter. The second charger is from another laptop. That is also the charger used in the docking station. That is an HP PA-1231-66HJ. I have tried both of these chargers in my EliteBook 8570p and they were both able to charge that laptop.  The laptop will run with the charger, without the battery. The only message the battery icon displays is "No battery detected". If I then attach the battery with the laptop still on, the message will change to "xx% and not charging. It will then run on battery power until it dies. At that point, it will turn off. If I followed the same scenario but unplugged it after attaching the battery, the message with change to "xx% and in use".  If I try to plug it in after that, it will continue to say "xx% and in use". It will not change back to "xx% and not charging". If the laptop was started with the battery in and then I plug it in, it will always say "xx% and in use". If I start the laptop with a battery and the charger, it will say "xx% and in use". I have tried updating the bios to VERSION: F.28 because I found an article that w... Read more

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RELEVANCY SCORE 70.8

I'm hoping someone might be able to help me diagnose this problem with my 8560W:It randomly hard locks up - ie the mouse/keyboard input stop and music playback freezes - about 10 seconds later the machine turns right off.  I haven't noticed any pattern to when it does it - sometimes it'll go for a week with no problems, other times it'll freeze before the windows sign-in screen. I've tried a fresh windows install (but have also seen the lockups in safe mode) so I don't think it's a bad driver issue. There is nothing meaningful in event viewerI suspected it might be an SSD failing - so tried another and had the same issues. I've seen the lockups on battery, and with both the power adapters I have - also on AC with the battery removed.I've run the built-in efi extensive diagnosis a few times - all passing completely. I have cleaned out the heatsinks with compressed air - though they didn't look too bad.  Keeping an eye on CPU temperatures - it does lock up some times when the temperatures are relatively low. Something I've noticed (and I don't know if it's a red herring or not) is that the system fan tends to not spin as much as it used to - ie I don't notice hearing it.  I've tried to roll back my BIOS - but haven't been able to - in Windows it tells me I can't go back, and in 'bios' it tells me it can't find the signature. Any help at this point would be appreciated.  I'd hate to have to throw the system out - it is still a ve... Read more

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RELEVANCY SCORE 70.8

I have an Elitebook 8560w with Windows 10 64 bit, 500gb PNY SSD, 8GB ram.  I noticed it first onFacebook, firefox would freeze when I played any video.  My GoPro Stodio was also very laggy.  I did a complete restore... a fresh installation of Windows 10 64bit and reinstalled the drivers for my Quadro 1000m.  I am stillhaving the same issues. I'm not much of a gamer so I haven't tested it on any games, but most video is terrible.  Is it possible that there is a hardware issue?  Any recommended diagnostic programs?  Could I have the wrong drivers installed?  I installed the latest drivers from the NVIDIA website.  Please help!   Thanks,  Russ

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RELEVANCY SCORE 70.8

Dear EliteBook users,Did anyone try - and succeed - adding some memory module to the primary memory slot underneath the keyboard of an EliteBook 8560w?I needed some extra memory and successfully added two modules to the slots below the bottom cover. But I needed more, and had to add it to the remaining slot just below the keybord. For that I had to remove the keyboard, but that turned out to be an impossible task.The user-guide ("Getting Started", p.45 and on) tells you how to do that, but that is definitely not correct. For instance, there is no "keyboard release cut-out", as indicated in p.46. Also the force you have to exert on the keyboard back-side is dangerouly hight (dangerous for the keyboard and for your fingers). Googling for that did not help. In fact, a bit surprisingly, I have found other two user-guides for the same model, all of them with different technics to remove the keyboard, and all of them inapropriate. To make things worse, HP support in the Netherlands said they could do nothing for me, except sending me the same manuals I already have. And there is absolutelly no available channel to complain with HP about that!I'd be grateful for any information on that.Regards.G.Oliveira.?

A:EliteBook 8560w keyboard and memory

Hi: You may find the actual service manual of more help. It provides detailed instructions on how to install the memory and remove the various parts to get to the memory module under the keyboard. See chapter 4 http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02844491/c02844491.pdf Paul

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RELEVANCY SCORE 70.8

Hi everyone, I am in the need to upgrade the RAM on my ELitebook 8560w and I do not know how much ram i can add and what's best to buy! There are four slots in total and two are used with 4 Go ram memories. REASON: I am using this computer for 3D modelling and it s getting slow. Computer Make: Hewlett-PackardComputer Model: HP EliteBook 8560wComputer Version: A0000C02Motherboard Model: 1631Motherboard Version: KBC Version 01.3BCPU: Intel Unknown 2.3GhzInstalled Memory: 4 slots: 4 GB, empty, 4 GB, empty Spec ram: Type DDR3Size 4096 MBytesManufacturer Hyundai ElectronicsMax Bandwidth PC3-12800 (800 MHz)Part Number HMT351S6CFR8C-PBSerial Number 075DC11AWeek/year 22 / 12 Thanks for answering as soon as possible. Best regards, Julien

A:adding ram memory on my ELITEBOOK 8560w

Hi, Julien: Below is the link to the quickspecs for your mobile workstation. http://isvpatch.external.hp.com/HPPTF2/drvlib/docs/8560w.pdf The memory upgrade info can be found on page 7.

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RELEVANCY SCORE 70.8

I need HP support. I want to know can i run my HP 8560w by just removing my faulty NVIDIA Quadro 1000m rather than replacing it with the new one. As per my knowledge this shoud run on built in gpu, shared graphic memory even in the absense of external graphics card.

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RELEVANCY SCORE 70.8

Elitebook 8560w all drivers and BIOS are up to date.  Win7 is fully up to date.  Nothing in event viewer other than the previous system shutdown @ whatever was unexpected.  Can't replicate it.  I've left it on for a day a few times over and this evil power down won't show it's self.  Did it yesterday during a powerpoint presentation in front of 30 people. grrrrrrr!  Hit the power button and it fires up whitout issue.  Fan's are fine, it's not getting hot.  Batt and power are fine.  Is there a low level diag I could run on it?  An ideas before I just toss it?   

A:Elitebook 8560w randomly turns off

this has also been happeing to me and i really hate when it does i have done everything to try to fix it 

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RELEVANCY SCORE 70.8

Hi every body, I am asking help from you. When I try to install any version of windows 7/8/8.1/10 with uefi, the installation stuck at copying windows file (0%), this problem came out after updating from windows 7 to 10, before the update i backed up my system  partition and the efi one with windows image backup.when I try to re image my system the restoration hangs at the end after cleaning up.

A:EliteBook 8560w UEFI issue

run a chkdsk /R C:  from a command prompt  ..... UEFI is to do with the BIOS and only affects boot

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RELEVANCY SCORE 70.8

Hi, I have had my Elitebook for almost 5 years now. It currently runs Windows 10 Pro 64-bit with 16 GB of RAM. I'm still running on the installed Hitachi 500 GB HDD, but it's getting a little slow for my taste and I'm worried it might fail at any time. I've been hoping to replace the 500 GB HDD with a 500 GB SSD from Samsung by cloning it, then wipe the old HDD completely, and THEN replace the optical bay with a new 2nd HDD of some unspecified capacity. My problem now: I have about 300 GB's worth of data (went to an engineering school). I spoke to an HP rep on a live chat who told me that the largest supported capacity for an SSD (that can only be in the primary slot) is 256 GB and the largest supported capacity for an HDD in the replacement bay is 500 GB. Rather than move and link my entire USER's folder to the 2nd HDD (which is possible but still confusing for me at this point), I'd like to get a second opinion from someone in the HP community. Is the capacity limitation a matter of drive height? BIOS limitation? Is it still possible to get a 500 GB SSD instead? I've seen in various forums that the user had a larger drive than suggested. Thanks.

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RELEVANCY SCORE 70

Hello Everyone !                                 Hope you are all having a blast ! I need some help, here is the issue with my HP EliteBook 8560w.  When I remove my AC power adaptor cable charger, my Laptop turns off in around 5 to 10 seconds abrubtly without any warnings but this only happens at times NOT all the time. Now I dont know why this happens but i lose my work & its becoming really discomforting.  I am using Windows 7 Professional 64-bit.  Kindly bail me out here sir.

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RELEVANCY SCORE 70

Hi all, is there any way I can get to the advanced BIOS settings on my Elitebook 8560w? I remember on the Envy you culd press the F10 key and A key and it would get you to the advanced features...

A:Elitebook 8560w advanced BIOS settings?

ccvortex wrote:Hi all, is there any way I can get to the advanced BIOS settings on my Elitebook 8560w? I remember on the Envy you culd press the F10 key and A key and it would get you to the advanced features...Are you pressing the F10 key when the HP logo appears (when you first hit the power button)?  According to this, it should be F10. 

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RELEVANCY SCORE 70

Hi I can't seem to find the controls to adjust bass and treble etc in the volume control and sound settings. Thanks Shanil

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RELEVANCY SCORE 70

 
 
Product number = XU083LA
SERIAL NUMBER = [Personal Information Removed]
UNIVERSAL UUID = F224B588DA36E111B63048C57201COFF
 
 













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A:bios password reset Elitebook 8560w

@cgamarra There are no master passwords for ProBooks and EliteBooks. Contact HP.   http://welcome.hp.com/country/w1/en/contact_us.html Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot.?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select   ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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RELEVANCY SCORE 70

I know in the past it was noted that you could not install these cards in a whitelist enabled BIOS, but has HP changed or updated the ability to install these cards on these specific older computers? If not, PLEASE HP, help your existing users. Please remove the whitelist from these older BIOS, specifically the ELITEBOOK 8560W. Thanks. 

A:Intel wireless-ac 7260 with Elitebook 8560w

You still have the whitelist. It is not present in computers having an Intel Core 4th gen and higher CPU, but yours is second gen so the whitelist is still a problem for you. People have been asking for "de-whitelisted" BIOS for these machines for years and it has never happened so I can't hold out any hope it ever will.  These two devices will work: Intel Centrino Ultimate-N 6300 802.11 3x3 a/g/n WiFi Adapter 572511-001Intel Centrino Advanced N 6205, 2x2 a/b/g/n WiFi Adapter 631954-001 The 6300 takes 3 antenna and the 6205 only two. Both are 2.4 and 5 ghz compatible devices and are pretty good wireless cards, just not 802.11ac.  https://www.amazon.com/Ultimate-n-6300AGN-Wirless-THINKPAD-572511-001/dp/B01EDT6I2C/ref=sr_1_1?ie=UT... https://www.amazon.com/Replacement-631954-001-Intel-PCI-express-Wireless/dp/B00TI8CMX8/ref=sr_1_1?ie... The above are very strong wireless cards, particularly the 6300 with 3 antennae if your laptop has 3 antennae. I am sure it has at least 2. I wish I could link you to a workable 802.11ac card but I cannot and these are the best you can get.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 70

My hp elitebook 8560w workstation has suddenly stopped working. It does not power up from the power button anymore. After several attempts, I managed to power it up, yet in a very unusual way. In order to turn it on, I have to remove battery and unplug the charger, press the power button once, return the battery and press the Quick Web button. Only by doing so, the lapton turns on normally.   Couple of other things to notice as well. First, when the Laptop enters the energy-saving mode, it shuts down completely. Second, the Windows 7 welcome sound comes late (roughly 5-6 min. after boot-up) I know that these symptoms might be caused by different concurrent issues, but I would appreciate it, if you can help me out with this case.  Thank you in advance

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RELEVANCY SCORE 70

Hi, i cant find the hotkey support driver in the official hp driver page.Where i can download it? Thank you!!  (ps. the hotkey doesnt work, and the wifi button neither. Keep orange light.)

A:Hotkey support for elitebook 8560w win7 64

Hello @hysteriia95,  Try this drivers: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-8560w-mobile-workstation/507...  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 70

So i got 2 questions that i cant find a answer two and i hope you can help my.1: das the dock station require drivers or is it just plug and play and das it work whit linux. (i run ubuntu 14.05) ?link to the dockstion2: can i run 2 screens @ 4K 3840x2160. of the 2 display pordt on the back of the dock station ?I don't know if i'm allowed to link to the monitors because the art form hp :/ My laptop specs:Intel Core i5-2540MNVIDIA Quadro 1000M16 GB ram Thank you in advance and kind greats  Sander

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RELEVANCY SCORE 70

HI there, I have 2 monitors connecting to my HP EliteBook 8560w Workstation, I can have the full resolution on the primary monitor at 1920x1080 but not the secondary one. I think there is something wrong with Graphic Card or Driver since when I connected those monitors with my company HP laptop the resolution are correct at both. Can you please help to advise? Thank you, Regards,Steve

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RELEVANCY SCORE 60.8

Good morning,I have a problem with my 8560w.I turn it on, after 1 second goes out, then it comes back on itself and starts the operating system.The light on the power button is always off.If I remove the power supply and the battery is completely discharged, at power on i have a bios problem message.I replaced the bios battery but i have same error.To not have the bios error at power on, I need the battery charged and have to pull out the bios battery.Can someone explain the reason for this malfunction, and how can I fix it?Thank you.

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RELEVANCY SCORE 60.4

Hello folks, I was using this machine perfectly since 2012. today morning when i started turned it on it start giving me issue it doesn't start i thought there might be due to battery. i plugged in for a hour and started again, still no response. very annoying i looked into this form for various people for who are facing same thing i have tried almost all possible ways result nothing. power button still doing nothing. in meanwhile i just pressed quickweb button accidentally and power light lights up for ~5 second i thought it is starting now but it turns off and charging light starts as orange for ~1 second and turn off .. still trying to know whats wrong with this machine..  thanks a lot folks ..

A:8560w Power Button issue

Remove the battery and plug in the power adapter. Press the power button. Does the notebook boot to the   BIOS post and Windows login now? If it does, there is a battery not charging issue.

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RELEVANCY SCORE 48.8

Hi, it's a new HP Elitebook 840 G2. Have used it for barely a month. Suddenly cannot power up. I have tried removing and replacing the battery. Still could not power up. I tried to switch it on again about 30 mins later. Amazingly, it started. What may be the reason?

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RELEVANCY SCORE 48.4

I have a brand new HP Elitebook 745 G3 that doesn't power on. I've tried 3 known working AC adapters, unseated/reseated the battery, held down the power button for 15-30 seconds (to discharge power) without the battery or power connected, replaced the RAM (there's on 8GB module installed), replaced the power button board, and replaced the sytem board twice. Whenever an AC adapter is connected, the power and CAPS lock buttons flash continuously (white). The mute and wirless LEDs are solid (wireless LED is amber and the mute botton is white). The fan spins for a second and then it goes out.I've unseated/reseated the hard drive and removed the wireless module.

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RELEVANCY SCORE 48.4

Hi, yesterday I was using the computer (no unusually demanding activity, only Firefox and just about to launch a game thru steam, when it suddenly turned off and now it donīt power up again. I have it connected to a docking station so at first I just tried to powerup without it (AC directly to computer), but the problem remains. I also tried to hard reset it (disconnect battery, hold power button for a minute and then connecting only AC without battery. Also tried to use another AC that I have but nothing works. One strange thing I noticed was that the little LED on the AC turns off as soon as I plug it in to the computer. and the sam thing happends when I plug it in thru the docking station. the station has power (ie the mouse has power) but as soon as i dock the computer it turns off. (happens with both AC-adapters)It's like something the computer causes a short-circut. Any ideas what could be wrong?

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RELEVANCY SCORE 48.4

I Have an Elitebook 8530P that will no longer power on when I try and switch on.After pressing the power button the Battery LED turns on as blue, then the wireless LE D and Disk Activity LED burn Amber for 3 seconds, while the Battery LED switches off.Then the Wirelss and Disk LED's switch off, the Battery LED turns on White for 1 second. Then it turns off, the Info light next to the power switch tuns on for about 5 seconds switches off and nothing more happens.This ocurrs when connected to the AC (which I know works as it is charging my other HP Laptop) or under battery.Any help would be appreciated. I have cleaned the dust out of the cpu fan, I have tried a hard reset and taken the memory out replaced it with other modules as well as trying another HDD.TThanksAndy

A:HP Elitebook 8530P will not power on

Hi, 1. When you power the unit On, Do the Caps and the Num Lock Lights blink?.. If yes, how many times? ( Pattern is 1 blink per second and a 3 second pause)2. Disconnect the AC Adapter and the Battery. Hold Power Button down for 1 minute. Connect only the AC Adapter. Any activity on the unit?3. Try only the battery with Step 2. If the unit is dead after all this, it is safe to assume that we have an issue with the system board.You could try swapping out the memory config and removing the HDD and see if there is any difference. Keep us posted!

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RELEVANCY SCORE 48.4

So I am a traveling consultant and I have the EliteBook 745 Gen2, and my battery is never long enough. I have seen colleagues who have the 840 laptops have the HP CO06XL Notebook Battery Will this fit on my laptop? if not what options have I got for exteneded batteries?











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A:Elitebook 745 - Need more power, litterally!

@big_g_uk? Looks like it should. 719796-001ASecondary 6 cell, 60 Wh, 2.7 Ah (for use on HP EliteBook 745 models only) Li-ion battery Your Manual here. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04773908-1.pdf Page  33 There are 2 Main batteries for your laptop. 717375-001A3 cell, 24 Wh, 2.40 Ah, Li-ion battery717376-001A3 cell, 50 Wh, 4.50 Ah, Li-ion battery The 717376-001 has 2 times the Wh. (Another option for extended battery life.) REO

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RELEVANCY SCORE 48.4

Hello folks.My elitebook worked perfectly until one morning when I turned it on. On pressing the power button, the power indicator shows a white light, then the WiFi LED comes on (red and quickly changes to blue) and the HDD indicator comes on (red). The WiFi indicator also comes on. After a few seconds, the sleep indicator comes on and the laptop goes off. No display, no hdd sound, no fan sound, just the above. Please help me out.Thanks!

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RELEVANCY SCORE 48

I replaced my 2 TB magnetic disk with an OWC 2 TB SSD.  When I powered up the laptop, the power button LED glowed for a few seconds and then the light went out and the machine was powered off.  If I remove the SSD, the laptop powers up.  If I install the old magnetic drive, the laptop powers up.  I have tested the SSD with an external USB dock.  The drive is recognized and is partitionable.  For whatever reason, the 8770w cannot recognize the SDD at power up time.  I'm mystified.

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RELEVANCY SCORE 48

Dear Hp team,I am the user of hp product since long time and the services are all good.Currently i owned hp elitebook 8460p.Recently from 15 days i am facing unusual problem, i am facing 2 problems. 1. The laptop does not power on using power key but if i click power key along with HP QuickWeb button it immediately power on. 2.The second problem is that as i start my laptop it shows bios either missing or corrupted (501) error.I tried all error as given in forum but nothing works. I am a developer and need an urgent solution since it somehow affects my work. Thank you 

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RELEVANCY SCORE 48

Can I use a HP 756413-002 power adapter to power my HP EliteBook 840G3 notebook?  the output wattage is 65w but the OE adpater has an output wattage of 45w.

A:Power adapter for HP Elitebook 840G3

Hi, I can't find 756413-002 in Part store     http://partsurfer.hp.com/Search.aspx?SearchText=756413-002 but the HP Elitebook 840 G3 accepts both 45W and 65W adapters as shown: Operating voltage and current: 19.5 V dc @ 2.31 A ? 45 W19.5 V dc @ 3.33 A ? 65 WI actually use few PSU's for my laptops. For travelling I use a lighter one (lower wattage) ...... Regards.

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RELEVANCY SCORE 47.2

Purchased HP USB-C dock P/N: 924850-001 for HP EliteBook X360 1030 G2.Dock works fine when you open the computer's lid and power it on and then you close the lid.However the laptop itself will not power on while the lid is closed.I should be able to set my laptop down, plug the USB-C connector in, and then power on the laptop with the power button on the side of the laptop while the lid is still closed and monitors are attached. Similar to the slim dock.

A:HP EliteBook X360 1030 G2 will not power on when lid is clos...

That is because of the POST (power on self test) sequence. It is part of the BIOS routine. I have never heard of one that would power on while closed. You can set the Windows operating system's power options to allow ignoring the lid being closed or open, but that will not take effect until the operating system is running. 

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RELEVANCY SCORE 47.2

The laptop doesn't turn on anymore.When connected to the AC power supply, the charging led blinks forever as if it's charging. Also, the power button light turns on (white) as soon as the laptop gets connected to the power; and then it stays on regardless of what I do.No other led blinks (keyboard), and no sounds/beeps/fan noise can be heard. Looks completely dead.I've tried:1. Replacing the power supply.2. Hard reset.3. Removing the memory modules.4. Turning it on without the battery.5. Turning it on with the battery but without the AC power.6. Charging for several hours and running all the above once again.Still cannot turn the laptop on. Any ideas? Your help is highly appreciated! 

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RELEVANCY SCORE 47.2

Elitebook will not power up in either docking station or with power cord.  no lights on at all.  Tried hard reset battery removal.  Power adapter has been verified and is HP.  Tried booting without battery as well.  No luck  what next?

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RELEVANCY SCORE 47.2

Like many here, I have a LOT of El itebook 840 G1s (and associated power supplies) and was really bummed when I got an 840 G3 and found out the power supply connector for the G3s is smaller (so none of my MANY G1 power supplies will power my G3). Based on the power specs of the G1s and G3s (they do adjust/allow for a range of input DC volts) , as well as the fact that the G3s use the same docking station, seems this is JUST  physical change. I.E.-If the G1 PS cords did fit the G3s, that would be totally OK (no risk of failure due to minior difference in PS voltage) So, Is there an inexpensive little cable adapter to enable all the 840/850 G1 power supply connectors to my G3's? Even the exact physical specs for the two different connectors would help in the search for a short little cable adapter.

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RELEVANCY SCORE 47.2

Hi all. First time posting here. I have a Elitebook 8460p that works fine apart from the power button not working.Pressing the power button does nothing at all. No blinking lights etc.I'm currently turning it on via the info button which boots into Quickweb. From there I use the Quickweb menu to boot into windows.Like I said it runs fine. I have it plugged into my TV and use it most of the day for games and the web.The battery died ages ago so I just run it on AC power with it removed. All I can think is something has broken around the button area.Has anyone had issues with the power button on these laptops before?

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RELEVANCY SCORE 47.2

The laptop doesn't turn on anymore.When connected to the AC power supply, the charging led blinks forever as if it's charging. Also, the power button light turns on (white) as soon as the laptop gets connected to the power; and then it stays on regardless of what I do.No other led blinks (keyboard), and no sounds/beeps/fan noise can be heard. Looks completely dead.I've tried:1. Replacing the power supply.2. Hard reset.3. Removing the memory modules.4. Turning it on without the battery.5. Turning it on with the battery but without the AC power.6. Charging for several hours and running all the above once again.Still cannot turn the laptop on. Any ideas? Your help is highly appreciated! 

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RELEVANCY SCORE 46.8

Laptop flashes the power, wifi, and mute buttons. The flashing goes beyond 20 flashes and the frequency is few seconds. The power adapter is good and I have confirmed power to the board. If I remove the RAM I get the caps lock button to flash 3 times, indicating bad memory. With the memory installed all I get is flashing lights. Rick

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RELEVANCY SCORE 46.8

Hello All, This issue happens since day 1, it happens on ac and dc powered. I would like to have max performance when AC plugin, but laptop will automatically switch it back to balance mode without asking my permission.Eventhough i choose the power plan "HP optimized" when using battery, it will "help" me to switch to balance mode and this is not what i want. Please suggest some move to fix this issue.

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RELEVANCY SCORE 46.8

hi, i have a buyed a elitebook 8460p , but i have a question : when the notebook It is in use (see video, load web page etc with CPU on 80%/100%  of usage) , and at  some time use   battery charging, the connection with the power supply is interrupted. after doing so see a Systems Engineer, he told me that the power supply does not stand up and go into protection. in essence then the power supply is unable to charge the battery and at the same time to use your notebook to 100% of resource. Systems Engineer told me that on some of this series notebook does this happen. Now I would like to know if this is true or is it a problem that I only on my notebook. the power  supplied that I have is a 6 cell 65 w, and is original Hp. (hp part number: 608425-002) the CPU are a i5-2520 with 4GB ram , HD 500 GB. Thanks

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