Over 1 million tech questions and answers.

Lenovo Ideapad 310-15IKB malfunctioning

Q: Lenovo Ideapad 310-15IKB malfunctioning

I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 310-15IKB malfunctioning

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 108.4

I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

Read other answers
RELEVANCY SCORE 79.6

I want to know that Samsung 850 EVO 250 GB Laptop Internal Solid State Drive (MZ-M5E250BW) is compatible with my laptop?

Read other answers
RELEVANCY SCORE 76.4

Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

Read other answers
RELEVANCY SCORE 76.4

Hi, I recently bought an ideapad 310 and I've been trying to connect it to my TV using the VGA connection without success. As soon as I plug the cable in to the PC port the screen freezes and showing only the desktop. Any open window cannot be accessed and even though I can bring up the start menu I cannot launch any program and see it (the program runs but I cannot see it). The HDMI connection works well. Has anybody had the same problem? Can it be a display setting set wrong? Please advise.Many thanks in advance.

Read other answers
RELEVANCY SCORE 76.4

I ordered this laptop a few months ago from Amazon and from the start it had some malfunctions like mouse glitches and speaker glitches while playing sound. I said ok I can live with that. Then progressively it started to get slower, then a few days ago the screen would suddenly turn black, so I would have to force shut down. And restarting has a 30% chance of success, if it doesn't freeze mid start-up. McAfee is newly installed and always scanning for viruses, but I can't do a full scan now without the laptop freezing and quiting. I don't know if it's a problem from windows 10 or the laptop. Maybe both. Can someone please help and advise what to do. Thank you.

Read other answers
RELEVANCY SCORE 76.4

I just wanted to know if there was a way to change the amount of dedicated video memory?

Read other answers
RELEVANCY SCORE 76.4

Hello Friends, I've successfully installed Windows 7 on my laptop but i can't find wifi driver so please share me 3rd party website which has drivers available for it. Best Regards,Aditya Rampure

Read other answers
RELEVANCY SCORE 76.4

hello!my airplan mode keyboard button dosent work.whats the problem?

Read other answers
RELEVANCY SCORE 76.4

Good afternoon,I am having issues with the touchpad driver. I really despise two point scrolling and would like one, but the current version of the ELAN software does that is available for this laptop does have the ability for single point scrolling. Is there some other software i can use to enable this or am i pretty much SOL until an update hits that brings it to the current version? I have tried accessing the Microsoft Update Catalog for the driver, but it just crashes after an attempt to move the mouse so i had to roll it back.Any help would be greatly appreciated. Thanks,Jake

Read other answers
RELEVANCY SCORE 76.4

I updated my laptop to Window 10 x64bit KB4033637 then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help

Read other answers
RELEVANCY SCORE 76.4

Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

Read other answers
RELEVANCY SCORE 76.4

I got this laptop 2 days ago for my online job and when I tried to use it to work, it was so sluggish. I'm planning to add more ram to it. It has a 4gb ddr4 2400mhz ram soldered unto the board. I use 3 browsers for my job. 4 tabs on firefox, 8 to 10 tabs on chrome, 1 tab on opera browser, 1 soft phone app, 1 time tracking app, 1-5 ms word docs, 2 notepads, and 1 windows explorer open at the same time.My question: Do I need 4gb more to make it 8gb total? Or do i need 8gb more to make it 12gb total?I need all the help I can get. Thanks 

Read other answers
RELEVANCY SCORE 75.2

hi there, I own laptop lenovo ideapad 510-15IKB 80sv00l5. I read that the max ram upgrade i can do to my laptop is up to 16GB(current is 6GB). Is that correct?? If yes which type of ram i could use to upgrade it?? 

Read other answers
RELEVANCY SCORE 75.2

Hi, I want to give my CPU more GHZ now it's only on 2.7 (which is the default option) and i want to put on 3 or somewhere in there.How do I do it?

Read other answers
RELEVANCY SCORE 75.2

Hello! I'm looking to buy this Lenovo IdeaPad 520-15IKB 81bf004rri - http://www.cel.ro/laptop-laptopuri/laptop-lenovo-ideapad-520_15ikb-intel-core-kaby-lake-r-_40_-8th-g... I would like to upgrade it with an 128/256 GB SSD - can you please advise which type does this laptop support and maybe even recommend a specific product? Also I'd like to know what's the maximum amount of RAM it support. Thanks in advance for your help! Looking forward to becoming a proud Lenovo owner.

Read other answers
RELEVANCY SCORE 75.2

Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

Read other answers
RELEVANCY SCORE 75.2

I am adding a Samsung 960 EVO SSD in the extra M.2 port of an LENOVO LNVNB161216motherboard.The SSD is advertised at 3,200/1,800 MBps speeds. In my M.2 port, CrystalDiskMark reads only about half these speeds, topping out at about 1,800/1,500. Can I find out for nvme ssd PCI Express slot generation??Is it 'PCIe Gen. 3 x 4' Or 'PCIe Gen. 2 x 4' ??  

A:Lenovo ideapad 720S-15IKB

Hi acejjeon,
 
Welcome to the Community Forums.
 
Product specification:
Storage: M.2 SSD / PCIe 3.0 x 4
 
Hope this helps answer your query.
 
Regards

Read other 2 answers
RELEVANCY SCORE 75.2

Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

Read other answers
RELEVANCY SCORE 75.2

Hello Lenovo Cummunity i am new herei just baught Lenovo Ideapad 310 15IKB (i5 7200u,8gb ddr4,2gb Nvidia)i just want to know that will this laptop support ddr3 ram coz i have a 4gb ddr3 ram?

Read other answers
RELEVANCY SCORE 75.2

Hello, I'm planning for a RAM upgrade now. Now I have 8GB in two slots. 4GB is soldered. Can I replace the other 4GB with 16GB DDR4 PC4-17000 2133MHz 260-pin SODIMM. If I can only replace it with 8GB of same spec above, what is the reason for it technically. Awaiting a technical response.

Read other answers
RELEVANCY SCORE 75.2

I instaled Lenovo Settings (from the Microsoft store) on my IdeaPad 320 IKB but it will not start up.When I click on it, it begins start up but then before it opens it dissapears from the screen and the app never opens up.I tried downloading latest System Interface Drivers but nothing changes. Any ideas please why it would not work? 

Read other answers
RELEVANCY SCORE 75.2

Hello everyone, is there any eGPU available for lenovo ideapad 510 i was looking for this and can you tell if its compatible with my laptop or not. https://www.amazon.in/Gigabyte-AORUS-Gaming-Graphic-GV-N1070IXEB-8GD/dp/B073PYMG3G/ref=sr_1_1?s=comp... thanks

Read other answers
RELEVANCY SCORE 75.2

According the official technical specifications on Lenovo's website, the IdeaPad 520 (15IKB) notebook has two USB 3.0 ports and one type-C port. But on my IP 520, the two USB-A ports don't have the expected blue colour coding for USB 3.0 and also they both don't have the (SuperSpeed) SS-USB symbol. Instead they have the regular USB trident symbol. Only the type-C port has the SS-USB symbol. The Windows Device Manager lists three USB related drivers viz.Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)USB Composite DeviceUSB Root Hub (USB 3.0) So, the IP 520 really does have two USB 3.0 ports or it's a gimmick?

Read other answers
RELEVANCY SCORE 75.2

I have this laptop for past 8 months, My Windows 10 is not updating properly. It is consistently asking to restart the system when i do it says it failed updating. Even Ge-Force Nvidia Drivers when i download and it says update process failed. And Moreover when i connect the battery when its in 100% it say its not charging, i have to wait till it gets down to 95% and then only i can charge my System

Read other answers
RELEVANCY SCORE 75.2

I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

Read other answers
RELEVANCY SCORE 75.2

Which ssd drive is supported for my IdeaPad 720-15IKB?  Currently it has 1TB sata drive and i want to add another ssd drive if possible..   thanks 

Read other answers
RELEVANCY SCORE 75.2

I have bought 8 GB Ram ddr4 2400 its not working ! How can i know the reason For 310ikb

Read other answers
RELEVANCY SCORE 75.2

HiI cant find the right charger for the Ideapad 310. Does anyone have a link to the right one? When I ordered I got this big USB charger thing. I need a reaaly small round charger that fits my computer

Read other answers
RELEVANCY SCORE 75.2

Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

Read other answers
RELEVANCY SCORE 75.2

hi , i want buy new keyboard Lenovo ideapad 320-15IKB just i cant find is here ( Jordan ) can you help me ??  i want buy keboard

Read other answers
RELEVANCY SCORE 75.2

Why my laptop have a plastic drive. I can not replace it with my caddy bay

Read other answers
RELEVANCY SCORE 75.2

I just bought this Lenovo Ideapad 320 15IKB with 1TB HDD and 8 GB ram, My laptop display is 720p while its specs in box mention that laptop has FHD display. I just want to know that this model has FHD Display or not if it hasn't FHD then why its written in the box. I tried to update both display drivers Intel and Nvidia but no effect at all   320-15IKB (Type 81BG, 81BT) Laptop (ideapad)Serial Number: PF0WURRYMachine Type Model: 81BG0008AX 

Read other answers
RELEVANCY SCORE 75.2

Hi I am looking to upgrade the RAM on my Lenovo Ideapad 510-15IKB Laptop of model type - 80SV00FEIH. It currently has 8 GB DDR4 RAM and I was wondering what the max capacity is? Also, how many slots are available and among them, are any free? And to upgrade RAM, by opening the back of the laptop, will my warranty be voided? Sorry if this has already been answered. Thanks Sidzzz

Read other answers
RELEVANCY SCORE 75.2

I have my laptob for about a year now and not too long ago, my usb ports except for one suddenly stopped working. They give power to the devices, but there is no detection towards the devices. I checked the device manager and there are no yellow exclamation marks. The "allow windows to turn off device" feature is also turned off in device manager. The disable selected sespend registry is on (1) and my power management settings is set that it wont turn off my usb's and as well my drivers are up to date and i have no virusses on my pc (I scanned three times with iobit malware fighter pro). Yet all my usb's exept for one usb does not work. Please help, i have been having this problem for weeks. Thank You

Read other answers
RELEVANCY SCORE 75.2

hello people, i have 3 problems with my lenovo ideapad510 which im dying to solve 1- my f2 and f3 buttons arent working, i investigated in the issue and turns out its the intel hd graphics driver thats causing the issue, once i disable it the buttons work fine but the laptop gets a bit laggy, so is there anyway i can fix this, like an older driver or something because i cant find one on the lenovo drivers for my model 2- my fan is super loud at some points, like really loud, even tho this laptop is just 1 years old but when it turn on or run an app it gets really loud then settles down a bit 3- i keep getting a error on the event viewer that says my processor speed is being limited by system firmware for pretty much all my processors, which im noticing because the boot is awfully slow, any fix for this? i have all drivers updated similar to my bios  thank you all 

Read other answers
RELEVANCY SCORE 74.4

As you know that the keyboard in this laptop is different the rshift is after the arrows which is never the case in any laptops...Hence I'm not able to find a keyboard guard for it...Could anyone please lemme know where I can find oneI don't want universal since it blurs the keys


























IMG_20170415_143318625.jpg ?1328 KB

Read other answers
RELEVANCY SCORE 74.4

Hello, i have samsung ram in my device and i want to upgrade to 12GB.I want a samsung module.I've found two modules what looks nice:M471A1K43CB1-CRC and M471A1K43BB1-CRCWhat module is better? Is it compatible? Thanks in advance

Read other answers
RELEVANCY SCORE 74.4

Hi friends. I am using Lenovo Ideapad 310-15IKB running on Windows 10 64-bit, Anniversary Update. Lately, I got a BIOS update through? Companion app which said "System is not UEFI", since I was using Legacy mode. So I converted my disc from MBR to GPT using AOMEI Partition Assistant Professional software. But after converting I noticed that some of the hotkeys like airplane mode, disable mic, disable camera, disable touchpad are not working (Disable toucpad did work, but the disabled icon wasn't displayed). So then I reverted back to Legacy mode using same software. But still it didn't work. I tried reinstalling all the drivers from the Lenovo support website. But still it didn't work. Is there any solution for this problem? Some keys like volume and brightness still work.

Read other answers
RELEVANCY SCORE 74.4

Hi everyone, I recently bought a Lenovo laptop which comes with 8gb of ram installed. 4gb + 4gb onboard. In every description I find this,Model name: LENOVO Ideapad 320-15IKB-058Maximum Ram Capacity: 16Gb So can I upgrade the Ram socket to 16Gb, getting a total of 20Gb Ram (16Gb + 4Gb onboard)?Or is it up to 12Gb Ram (8Gb + 4Gb onboard)?

Read other answers
RELEVANCY SCORE 74.4

I updated my laptop to Window 10 x64bit KB4033637 
then it got really really slow and laggy.I tried Deleting apps and basically everything but nothing worked please help
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 74.4

Hi,I bought a new Ideapad 320, which came with DOS based OS. I was trying to install windows 10 on that. I created a bootable USB through Rufus. But I was not able to boot from that, however I was able to boot another dell laptop with the USB. Then I created a bootable DVD and tried to boot, but again the ODD was not listed on the boot manager (this was because by default the Boot Mode was UEFI). So I changed that to Legacy and I was able to boot through DVD. I installed Windows 10 but I had problem with USB and Camera. USB was working in mass staorage mode, but when I connected wireless keyboard/mouse's receiver, USB Headset; none of them got identified. In device manager I see "Port Reset Failed" for USB. I tried updating the USB drivers but nothing worked. I think I should install windows in UEFI mode. But in UEFI mode I am not able to boot from USB. I tried creating USB for UEFI through Rufus also I tried to create that manually using Diskpart and manually copying the ISO content, but unfortunately nothing is working. I do not know whats the issue. Can someone guide me how to created bootable USB to be used to install Windows 10 PRO x64 in UEFI mode.

Read other answers
RELEVANCY SCORE 74.4

Hello, I noticed this afternoon that the battery indicator in the system tray was at less than full and the status message reads "95% - Plugged in, not charging." This was not the case previously, and I haven't changed any battery or system settings that would affect this. I've only owned the computer for about a month or two and I'm concerned that there may be a problem with the battery. I looked up this issue online and attempted to uninstall and reinstall the driver that affects battery control in System Settings, but there was no change to this behaviour. Is there a way to test if the battery is damaged? What other problems could I be having that would produce this effect?

Read other answers
RELEVANCY SCORE 74.4

I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

Read other answers