Over 1 million tech questions and answers.

BLUE SCREEN OF DEATH twice in 3 days

Q: BLUE SCREEN OF DEATH twice in 3 days

I would appreciate any help regarding this issues of Blue Screen Death. Following is some information pertaining to my OS and the problem. This is followed by a second post with my TSF_Vista_Support attachment.

Much appreciated, Richard

I am using Windows 7 HP Pavilion p6210f PC
AMD Athlon II 620 Quad_Core
6 GB System Memory
NVIDIA Geforce 9100 integrated grafics
Windows 7 Home Premium 64-bit edition

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88003185738
BCP3: FFFFF88003184F90
BCP4: FFFFF880012276AC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Users\Richard Harrison\AppData\Local\Temp\WER-41808-0.sysdata.xml

Preferred Solution: BLUE SCREEN OF DEATH twice in 3 days

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BLUE SCREEN OF DEATH twice in 3 days

Here is the attached TSF_Vista_Support....

Read other 4 answers

My PC has Blue Screened 3 times in past two days.
Checked my logs and its not BS'd for a good few months. And Ive not had this frequency before.

A:Blue Screen Of Death 3 times past two days

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot.
     Click Yes &g... Read more

Read other 6 answers

I've been experiencing STOP errors that are leaving my PC and a blue screen and forcing me to reboot. They are widely varied.

The latest was the following:

STOP: 0x0000008E (0xC0000005, 0xF43B3128, 0xB9D07CDC, 0x00000000)


Address F43B3128 base at F439B000, DateStamp 4a73694c

A previous one only had:

STOP: 0x000000C5 (0x00000004, 0x00000002, 0x00000001, 0x8054BBB4)

The PC runs fine otherwise...

Any help would be GREATLY appreciated. Thanks so much!

A:Blue Screen of Death after a few days of running great!!

Read other 6 answers

Here's my HJT logfile. Thanks in advance for your expert help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:51, on 10/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\NinjaVideo\NinjaVideo Helper\NinjaVideo Helper.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\LogiShrd\LV... Read more

A:I Love the Blue Screen of Death...computer shutting down all the time last 2 days


Read other 2 answers

I am new here (see "Introductions"), and I would really appreciate your help
I am writing because my ASUS K95VJ laptop (running Windows 8 x64) has recently started blue-screening on a whim. I consider myself to be a very competent PC user, but I confess that this is somewhat outside my area of expertise.
I can't honestly remember what I was doing when the first BSOD occurred five days ago, but I do know for certain that it was the very first BSOD this machine had ever encountered. I have experienced ten since then, with varying BugChecks; upon analysing the system minidumps in WinDbg, I have encountered the following BugCheck codes:
Image: ntkrnlmp.exe [NT KeRNeL, Multi-Processor version]
DPC_WATCHDOG_VIOLATION (133) : The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. (The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above.)
PROCESS_NAME: svchost.exe
Image: igdkmd64.sys [Intel Graphics Device Kernel Mode Driver]
KERNEL_SECURITY_CHECK_FAILURE (139) : A kernel component has corrupted a critical data structure. (A LIST_ENTRY has been corrupted)
PROCESS_NAME: chrome.exe
Image: nvlddmkm.sys [NVIDIA Graphics Driver]
BAD_POOL_HEADER (19) : The pool is already corrupt at the time of the current request. (A pool block header size is corrupt.)
PROCESS_NAME: consent.exe
Image: iaStorA.sys [RST AHCI Intel Rapid Storage driver]
KMODE_EXCEPTION_NOT_HANDLED (1E) : (Exception: memory access violation... Read more

A:Blue screens of death - 10 over last 5 days... none before that :(

synusb64.sys is to blame according to your most recent dump. You also mentioned in your OP

Image: synusb64.sys [Cubase driver]
BAD_POOL_HEADER (19) : The pool block header size is corrupt.
0: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff800`c19474e8 fffff800`c2ae1b95 nt!KeBugCheckEx
01 fffff800`c19474f0 fffff880`1b1d5f98 nt!ExFreePool+0xad3
02 fffff800`c19475d0 fffffa80`194471d0 synusb64+0x3f98
03 fffff800`c19475d8 00000000`00000000 0xfffffa80`194471d0

fffff880`1b1d2000 fffff880`1b1dd000   synusb64 T (no symbols) 

0: kd> lmvm synusb64
start end module name
fffff880`1b1d2000 fffff880`1b1dd000 synusb64 T (no symbols)
Loaded symbol image file: synusb64.sys
Image path: \SystemRoot\System32\drivers\synusb64.sys
Image name: synusb64.sys
Timestamp: Fri Jun 26 08:30:11 2009 (4A44CD63)
CheckSum: 00009E19
ImageSize: 0000B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Not familiar with the driver but I think this is related. Uninstall it to troubleshoot -> eLicenser Control Center (eLCC)

Read other 1 answers

In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

Read other 9 answers

HI guys
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
Any ideas what the problem could be please chaps?
Thanks in advance

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
System manufacturer and model?
Conditions/events which may have led to this?
When did problem begin?

Read other 14 answers

Last month, kept getting blue screen of death with various errors at bottom: MEMORY_MANAGEMENT, CRITICAL_STRUCTURE_CORRUPTION, IRQL_NOT_LESS_OR_EQUAL. Been happening sporadically before but amped up last month for a few days. Stopped until last night, this time I got an orange screen of death and the error was CRITICAL_STRUCTURE_CORRUPTION (win32kfull.sys).

Read other answers

Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem


Read other 2 answers

hello ppl,
10 days ago i got a blue screen error while i was on line, today i got the same error a while after i turned on my pc.
The image :
Txt file :
UI LCID=1033
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
ErrorSubPath=blue "

minidumb : http://s26.yousendit.com/d.aspx?id=1L4XXIMTVF1RP1NMEUKI4Y61YU

and finally a scan with hijackthis just in case.. :

Logfile of HijackThis v1.99.0
Scan saved at 09:07:22 PM, on 4/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Crypto\AccessRunner ADSL\CnxDslTb.exe
C:\WINDOWS\System32\mga... Read more

A:Blue screen error twice in 10 days :-/

*athlon amd 1800
*windows XP
*graphics card : matrox millennium g550
*sound card : soundblaster audigy
*speakers : creative 4+1

First error in event viewer :
Second error :


Read other 1 answers

Hello I am using Windows 7 64 Bit Ultimate.

I am using this system now over 3 Years and i never had such problems.
I was running it 4 - 6 Months and didnt reboot. it was all stable.
I upload this zip file you wish. hope you can help me or give me a tip what is the error.

Blue Screen Error msg

Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800736D8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:Blue Screen Windows 7 64 Bit after 2 or 3 Days

Hi delaware.

A stop 0x124 is a hardware related issue in general. Here the crash dumps does not provide teh information as to which hardware elements are failing. Let us check the possible places.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too. How To Clear CMOS (Reset BIOS)
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

Let us know the results.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Stress test the CPU. Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not. eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts
Also let us know the wattage of teh installed PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. U... Read more

Read other 2 answers

Okay, so two days ago, I installed EA's Origin, then bought and downloaded Mass Effect, Dead Space, and Battlefield 3 because I was about to get the last cable for my video card. I downloaded and installed these games. Then, when I went to restart my computer I get to my bios post screen, then windows starts up, then a quick blue screen, and then a system recovery option finally came about (after the bios stuff again) and after it automatically fixed whatever problems there were. I didn't make a copy of that error report, but I went onto Origin again, and reinstalled Mass Effect, Dead Space, and BF3 as they got uninstalled in the "fix". Then, I restarted my computer again, and got the blue screen again. Then, I had to go to the system recovery after windows couldnt auto fix the problem. And again, my games got uninstalled and everything else I installed after them. So I said forget it. Now, yesterday, my new power cable for my video card in the mail, and while my computer was off, I simply connected the cable (after removing the side panel, of course) and replaced the panel. And booted up. It booted up perfectly fine. Then, I go to the AMD website and get the driver for my video card. Then, it again, restarts due to needing to for the video card, and everything boots FINE. So.. I install the games again... And play them, then this morning (so I know everything is getting proper power otherwise I wouldn't have been playing all day yesterday), I restart... Read more

A:Blue Screen Error Just Started Two Days Ago..?

Read other 13 answers

System detail:

Hewlett Packard m9600t
Intel Core i7 940 @ 2.93 GHZ
Windows Vista 64-bit Home
768 MB NvIdia Geforce 9600 GS

Problem detail:

A few nights ago, I got this BSOD while searching the internet. It has not reappeared. The details in the error popup at startup read:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000136697
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

The BlueScreenView file is attached to the post.

I have been having a problem lately where Yahoo Messenger, Internet Explorer, and SVCHost balloon in memory usage and become laggy (but usually not unfunctional) such that, for instance, Yahoo Messenger messages entered with the enter button take about 5 seconds to appear. I think this might be associated with this problem, as my Yahoo was acting mondo slow and the only reason I wasn't attending to that is that I was primarily searching the internet and trying to get a list of things done for my work.

What is this indicative of? I did an internet search and I found some people speaking of video drivers and others speaking of corrupted .exe files. I thought I'd check with you guys first.

None of my anti-malware software is showing any sort of virus activity, also.

Thanks in advance. You guys are lifesav... Read more

A:Blue Screen Error While Surfing Internet a Few Days Ago

Well, one BSOD is rather meaningless.It could just have happened. It may be part of your issue, but it's impossible to judge anything from BSOD.I'm interested in this:SVCHost balloon in memory usageWhat is the exact message?Did you try another browser to see, if it works fine?

Read other 14 answers

Hello everyone!

I bought Asus G75VW two days ago and i got for four times blue screen of death error!

Can anyone help me figured out what is going on?

Because if it is something serious i need to change fast the computer.

I have the minidump file here : 011113-10951-01.dmp

Thank you all,


A:Asus g75vw with only 2 days :: Blue screen (bsod)

With only two days use, I would certainly return it right away rather than try to fix it. It may develop more issues later...after warranty is gone.

Read other 6 answers

Hi,  Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service?  Thanks,Gabriel

Read other answers

hjt and combofix logs here.
Coockiegirl advised to run hjt and combofix after virus scans. Found and removed heur virus, but now pc is even more messed up. Can't unistall or install programs, run OL, adobe reader, and many more.

Tried everything, Adaware, spybot, Kaspersky labs - found nothing. Here are the HJT and Combofix logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:32:25 PM, on 2008/02/12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iBurst Dashboard V2\DashboardLauncher.exe
C:\Program Files\eFax Messenger 4.2\J2GTray.exe
C:\Program Files\iBurst\iBurst_UTL.EXE
C:\Program Files\iBurst Terminal\iBurst_Terminal_UTL.EXE
C:\PROGRA~1\MI3AA1~1\rap... Read more

A:Now, Blue screen, physical memory dump - - No reply in 5 days

My internet based home business has come to a dead standstill! I would really appreciate some help?

I still have the same problems as before with adobe dll not loading, cannot uninstall, or install adaware, or skype and many more, cannot use Outlook at all, and too many others to mention.
Ran Virus scans, HjT and combofix:

Here are all the logs;

Antivir events:

2008/02/14 21:16 [Scanner] Malware found
The file contains a virus or unwanted program 'TR/Click.HD' [trojan]
Action(s) taken:
The file was moved to "47e493bb.qua"!

2008/02/14 21:16 [Scanner] Malware found
The file contains a virus or unwanted program 'DR/Agent.aeh' [dropper]
Action(s) taken:
The file was moved to "47e493b5.qua"!

2008/02/14 20:58 [Scanner] Malware found
The file contains a virus or unwanted program 'TR/Click.HD' [trojan]
Action(s) taken:
The file was moved to "48198fac.qua"!

2008/02/14 20:41 [Scanner] Malware found
The file contains a virus or unwanted program 'TR/Isbar.Q' [trojan]
Action(s) taken:
The file was moved to "481d8bdd.qua"!

Kaspersky events:

deleted: adware not-a-virus:AdWare.Win32.Agent.aeh
File: C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe//data0004

quarantined: virus Heur.Trojan.Generic (modification)
File: C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP668\A0049272.exe

Combofix log:

ComboFix 08-02-12.3 - customer 2008-02-15 12:1... Read more

Read other 1 answers

Hey,I have a big problem,after my computers starts up,the blue screen comes up then disappears,then its starts the automatic repair and disappears again,then the screen goes blue and its stays like that all the time.Cant use the computer anymore,please help thanks

A:Screen satys blue after blue screen of death

Have you tried CTRL+ALT+DEL which should when you get the blue screen should take you to be able to do a factory reset.

Read other 1 answers

Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice.

I then booted it into safe mode, fiddled around with the drivers to see what was going on, after restarting it again, I got the same black screen, this kept on happening. I then concluded my best solution was to install XP, this worked the video card runs. So the card is not dead, but there are multiple blue lines going down the screen in 4 columns. After going into the device manager I saw that it claimed it was not installed, then I went to Google and downloaded the driver, after installing the computers goes to the same black screen that I got on windows 7.

I have no clue what the problem is, so any help would be most appreciated. Also I tried installing Linux, but after getting though then loading screen of the installer, it goes to the black screen. At the moment in am on my tablet so sorry if there are so many mistakes. I'll try and get some photos of how it looks.

PC Specs:

- Dell Dimension E520
- Intel pentium D
- 2gb Ram
- Nvidia Geforce 7300 LE


Thank you, any help will be hugely appreciated.

Sean Hall.

A:Geforce 7300 LE - Blue screen of death - Multiple lines down screen.

Hi Sean,

I don't like to say it, but it sounds like the graphics card is dead. I had the same issue on an old 8800gts, it would work until I installed the drivers, then I would get very bad artifacts/lines down the screen.
I tried it on 2 different PC's with the same end result once the drivers were installed.


Read other 5 answers


Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.


Forum example of a successful recovery here:


Read other 3 answers

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

Read other 7 answers

I have a Dell Latitude 5175 (Core m5-6Y57, 8GB ram, 256GB SSD) which bluescreens during full screen video playback such as Netflix or Windows media player with a Driver_power_state_failure, it doesn't happen straight away but usually after around 10-15 minutes usage.

I checked the minidump file which suggested the Intel graphics card driver was to blame, I updated that to the latest one from Dell which made no difference, updated the chipset driver, bios and then installed the latest graphics card driver from Intel again with no difference, if anything it's worse now.  The issue also occurs when the tablet is docked or when it's not docked although in normal day to day usage, it seems fine.

I've found references to this problem on some other machines, noticeably the Surface Pro 4's but not really any solution.  The next step is to try a clean build but thought I'd see if there's anything else I can try first.  The machine is out of warranty and while it's always occurred I've just lived with it as I incorrectly through the PC had a three year warranty.

A:Dell Latitude 5175 blue screen of death during full screen video playback

The text of the dump analysis is:
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffff9209c23f7080, ffff880c2642f7f0, ffff9209c0df93f0}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys
Followup: MachineOwner
1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
A driver has failed to complete a power IRP within a specific time.
Arg1: 0000000000000003, A device object has been blocking an Irp for to... Read more

Read other 1 answers

Everytime I boot up windows normally I get this blue screen:


I can boot up in safe mode, safe mode with networking, and safe mode with command prompt. I am able to perform a system restore, and that fixes it until I restart again, then the same blue screen comes up.

It's kind of weird how this happened, I was converint some files on my computer for my ipod for a few hours straight, turned the laptop off, b/c i thought i was done wiht it, but wasn't, go to turn it back on and this happens. I ran norton full system scan, only found cookies, ran speed up my PC, deleted over 1500 files, still that blue screen.


HP dv9500t
Vista Ultimate (64-bit)
Intel Core 2 Duo processor T7500 (2.20 GHz;4 MB L2 Cache;800MHz FSB)
17" HD BrightView WS (1680x1050)
2GB DDR2 Mem
200GB 7200RPM SATA Dual


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:27:39 AM, on 1/20/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
c:\Program Files (x86)\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Butt... Read more

Read other answers

Before i describe the problem i would like to make it clear that i would like to recover as much as possible. This problem occurred playing a game called Empires V2.1. It is a steam half 2-death match mod. I had problems in the past however i didn't not consider them problems the screen froze when the game changed map. However when it froze it wouldn't respond to Ctrl+Alt+Delete or Ctrl+Esc or the start menu button. I pressed the power button and restarted it that way. However this is when the problem occurs and i can't over come it. It starts with a normal dell screen and the loading bar crosses at the bottom as normal. Then it goes to a black page with a blue line across the top with white writing saying www.dell.com. A line (programming maybe it appears and disappears rapidly). It then goes to a black screen saying something along the lines of We are sorry for the inconvenience but windows failed to start properly. It then gives you options and no matter which option I choose I still get a blue of screen of death saying the following;

A problem has been detected and windows has been shut down to prevent damage to you computer. If this is the time you've seen this Stop error screen, restart your computer. If this appears again, follow these steps;

Disable or uninstall any antivirus, dick defragmentation or backup utilities. Check your hard drive configuration, and check for any update drivers. Run CHKDSK /F to check for hard drive corruption, and the... Read more

A:Blue Screen Of Death. Fails To Start. All Before Login Screen

Can you boot into Safe Mode? If so, try running chkdsk from Safe Mode.How to start Windows in Safe Mode

Read other 4 answers

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

Read other 19 answers

Hi, I've been going through some problems with windows, I'll try to be the more clear and organized I can, let's start with my config and the symptoms I'm getting:PC Config:Core2Duo E6550GA P35 DS3 (rev.2.0)2x 1GB DDR2 800Mhz Kingston (in dual channel)GeForce 7200GS 256mb (512mb with turbo cache)HD321KJ Samsung Hard DriveSamsung SH-S203B DVD driveCorsair VX450W Power SupplyOS: Windows XP Pro x64 SP2 (I upgraded to sp2 just yesterday, before that I was running sp1)Symptoms: There are three types of symptoms, the most common is the pc simply restarting, note that I've already disabled the "automatically restart" in the system properties window and it keeps happening, other is the screen freezing, and then I have to restart it, and the last and less common is the famous Blue Screen of Death, also, but for only two times, instead of the freeze or the blue screen I got an empty black screen. All these types of crashes can happen independently of what I'm doing, It has happened while burning dvds with Nero, scanning with anti-virus, browsing the net, or even while I'm asleep and only the bittorrent client is up. Though, there is one peculiarity I think should be important, there's one program, the VirtualDubMod (build 2540/release), which is used for various kinds of video manipulating jobs, that every time I'm enconding a video with it, there is a crash, and I'm convinced it's not only coincidence, cause I have tried a... Read more

A:Pc Restarting, Screen Freezing, And Blue Screen Of Death

Sounds to me like a hardware problem, but the stability test should have revealed that.I'd suggest searching your hard drive for files that end in .dmpThen use this post to perform an analysis on the .dmp files: http://forums.majorgeeks.com/showthread.php?t=35246Make sure you select the Debugging Tools for x64 Windows when downloading them.Then post the results here for us to have a look at.

Read other 38 answers


I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

Read other 4 answers

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

Read other 6 answers

This is what someone else wrote in another topic: http://forums.techguy.org/windows-vista/741250-windows-warning-message-win32-adware.html

"I booted my computer up today, and saw my background wasn't available anymore. Then I see the message, "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer". It says that Win32/Adware.Virtumonde and Win32/PrivacyRemover.M64 are on my computer."

I had the exact same problem but i followed the instructions that someone posted in that topic, these were the instructions posted by "drdrew1469":

"I just got through fixing this (I hope). What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System \NoDispBackgroundPage and [same]\NoDispScrSvrPage (they are both set to 1. Delete both entries.

Then check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run for any funky alphanumeric filenames (I'm pretty sure it's just a random string anyway so posting the string probably won't help you much). Delete these keys and the associated file(s). (Doesn't hurt to check msconfig either, but I found nothing there)."

I thought that it had bee... Read more

A:Solved: Blue Screen of Death as screen saver

I removed two files on my harddrive, lphc1gbj0ecft.exe and lphc1gbj0ecft.scr, and now the bluescreen-screensaver is gone!

Read other 1 answers

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

Read other 2 answers


I am trying to boot from my USB hard drive instead of my internal hard drive which has Vsta. In device manager it sees my external USB hard drive and I installed XP on it first as drive C: and then I installed it in my usb case first as a master with no pins connected and then as a cable select . I selected my XP external drive on boot up it starts booting and I get the blue screen of death. I tried over ten time to freeze the screen with the errorbut it is too fast for me. Since I have two external USB drive enclosures each time I got the blue screen of deathy. Is there a way to modify the boot ini to recognize the external usb drive and boot
up XP instead of Vista which I dislike ? My hard drive as drive C: booted up normally so I know it works.

A:blue screen of death

Read other 6 answers

Hi all, my 1st post here,

Description: I run a PC with Windows 7 Home Edition (Legit!) and Ubuntu OS 10.04.

I came home the other day and turned on my computer and chose win 7, then all of a sudden I got a BSOD for less than 1 second and the pc goes into a restart mode. I knew I was in trouble. I tried the Safe Mode but it NOT go in, same result. I tried log in to last successful log in but same result. I tried going into repair pc but nothing. I tried restore to earlier time but it told me to "choose an OS and restart", but I can't do that or don't know how. It just keeps says that...

I then got a WIN 7 Ultimate disk from a friend and installed the win 7 but my win 7 code on the side of my pc does not work for that and it would not let me go into my other stuff now. I had to force shutdown and installed another copy of Ubuntu.

Now I had 3 Ubuntu OS and 2 Copy's of Win 7... One my Home Edition which I want and the other win 7 ultimate. I am in serious trouble here.

I just want to bring everything back to factory settings.

Could someone please give me some advice?
Thanks for you time,

A:Blue Screen of Death

Hello ydcl, welcome to Seven Forums!

The ASUS Factory Recovery instructions are below but you may want to have a look at this tutorial at the link below first and be sure to post back with any further questions you may have and to keep us informed.
Clean Install : Factory COA Activation Key


ASUS Recovery Partition

Using the Recovery Partition:
1. Press [F9] during bootup (requires a Recovery Partition)
2. Press [Enter] to select Windows Setup [EMS Enabled]
3. Read the ?ASUS Preload Wizard? screen and click Next.
4. Select a partition option and click Next. Partition options:

Recover Windows to first partition only.
This option will delete only the first partition, allowing you to keep other partitions, and create a new system partition as drive ?C?.

Recover Windows to entire HD.
This option will delete all partitions from your hard disk drive and create a new system partition as drive ?C?.

Recover Windows to entire HD with 2 partition.
This option will delete all partitions from your hard drive and create two new partitions ?C? (60%) and ?D? (40%).
5. Follow the on-screen instructions to complete the recovery process.

Read other 6 answers

My computer is acting up and so many Bsod already. its really annoying my mouse, keyboard, screen is frozen.

some help appreciated, thanks.

A:Blue screen of death

Have you installed any new hardware recently? Do you have a Windows XP disk? Can you startup in Safe mode, normally hitting F8 on boot up?

Read other 7 answers

hey, I will give as much info as I can. I have a Dell dimension 5150, Dell LCD monitor, Windows XP home service pack 2, Pentium 4 with HT 3.2Ghz, 3 GB RAM, Nvidia 8800 gs Alpha dog edition with 384 MB, 550W power supply. I recently upgraded my PC and now am having problems. My problem didn't happen at the PC store where they installed these upgrades. The upgrades were the RAM from 1GB to 3GB, Graphics card (I already installed the latest drivers), the power supply from 305W to 550W.
I am now having the following problems:
1) Sometimes when I turn on the PC I just get a black screen so I turn it off (which doesn't take a couple of seconds like when the PC is booted up) and start it again and everything is fine.
2) Sometimes when it boots up Windows fails to start properly so I choose to start windows normally, everything is usually fine.
3) Sometimes after Windows boots up and click my user name to log in I get a completely purple screen with no chance of fixing it. I restart and usually its fine.
4) My DVD drive is not working now. When I try to play a DVD i get the Blue screen of death. I tried to burn a dvd and the software continued like eveything was fine but the DVD remained blank. When I put a DVD in the computer it registers what it is, but when I try to open it.. BSOD!

PLEASE HELP ME!!! I never know what error I'm going to face next, but its about 50/50 that I'll get one of those errors or it will work fine. When all is up and smooth I can play Crysis... Read more

A:blue screen of death

hello & welcome to TSF,

now this is just for starters for trouble shooting

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties

do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.help... Read more

Read other 19 answers

blue screen of death
please help me guys
Attachment 203445
Attachment 203446

DELL INSPIRON n5010 laptop
-Window 7 home basic
-64 bit operating system
-Intel(R)core i3 cpu [email protected] 2.53GHZ
help me to prevent the bsod

A:blue screen of death

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

When finished you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

Read other 4 answers


I recently(within say past month or so) started to get many blue screen of deaths errors. From what I can tell they come up when I use a lot of CPU or my video card memory (ie games). I have not overclocked my comp at all, so that is irrelevant to this. As far as I know, I have no viruses, according to a routine full computer scan with AVG free. I occasionly run Spybot Search and Destroy and Lavasoft's Adware, which always come up with a few adds, but nothing serious. I also have Spyblaster, so it's doubtful that I have any viruses, also because when I run firefox, I use noscript. If there is anymore necessary information needed, let me know. I have also ran a memory test to see if that was the error, after 6 passes I was error free. My theory is that it could be something to do with my ATI Video card & driver, software ect. If there is any other necessary information needed, let me know.

Anyway the blue screen error is:


STOP: 0x000000D1

I can include the numbers in the paranthesis if they are relevant.

Here is a hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:42:36 PM, on 12/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\W... Read more

A:Blue Screen of Death...

Hi The Demon King. . .

Welcome to the Tech Support Forum - XP Support.

I will certainly take a look at the crash dumps in the zip file.
Please be patient as I have over 100 dumps to go through prior to yours.

Regards. . .


Read other 19 answers

Hey all, im moving my other thread to here with the attatchments i was told,

Im not really sure how or why its happening, might be a virus but i cant get onto Windows, it either blue screens or locks up within a few seconds of logging on. I can boot into safe mode, and i've uninstalled the nvidia graphics driver, and reinstalled with the CD i got with it.

I've already done a malwarebytes, AVG and avast scan in safe mode. An avast boot scan. Last known good configuration, and diagnostic startup. Also I cant do a sfc scan, says "could not initiate a scan of protected files....RPC Server not available" ?

Intel Quad Core Q6600
2GB Corsair XMS2 6400 800MHz
Asus P5N-E SLI
Nvidia 8600GTS 256MB (Xpertvision)

Please if you know how to help, please post! Im in deep trouble at the momment :( Thank you!

DDS (Ver_09-07-30.01) - NTFSx86 MINIMAL
Run by Aled at 14:53:44.20 on 08/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1729 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
... Read more

A:Blue screen of death

bump !

Read other 1 answers

I got the following blue screen of death twice in the past 2-3 days I have Win XP. When I restarted i was prompted to report an error and was told that my system had recovered for a serious error and was sent to this website but I don't know what to do. Thank you very much for any assistance.


A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. IF this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup
Options, and then select Safe mode.

Technical Information:

*** STOP: 0x000000D1 (0x87000000, 0x00000002, 0x00000000, 0xF634FB98)

*** W22n51.sys Address F634FB98 base at F62DC00, Datestamp 40054b01

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

A:Blue Screen of Death!

Read other 9 answers

Ok. I turn on my computer at home and it will load but then I get this message saying it had problems and gives me 5 options. safe mode, safemode with networking, safe mode with command promt, last working config, and start normally. Then no matter which one i press at the windows xp screen with the colorful window icon it will just go to this blue screen saying hardware problems and stuff. I can't never even get to the log in screen. please help. I will be happy to offer any other information your might need.

A:Blue screen of death. Please help

i am having the same problem and i have no idea what to do!!

Read other 10 answers

I don't know why I continually get this blue screen of death. I attributed it to my children allowing my computer to continually die from leaving it unplugged. I will be on the computer and all the sudden it will freeze up then it will change over to the blue screen and eventually restart. can anyone tell me what causes this and how to fix it?

A:Blue Screen of Death

what does it say on the bsod screen

put the mini dumps into here and post the result



laptop or desktop

a desktop should not be left unplugged the cmos battery will go flat and cause all types of problems

is the time and date correct

Read other 1 answers

I have a AMD Atholong XP 2800+ 2.08GHz 448mb of Ram, and I've been getting a blue screen recently. I encountered this before, but at the time I had 2 RAM chips in, and when I took one out, the problem went away for about 4 months, and now it's back. The error I'm getting on the blue screen is 0x0000000A (0x760c7D3B, 0x00000002, 0x00000000, 0x804EBF6B). Can someone please tell me what I need to do to fix this? Do I need new RAM or a new Motherboard? I have checked for viruses/spyware/adware and have none. Please help.

Read other answers

i have tried restarting it in safe mode , safe mode with comand prompt and it tells me to run chkdsk/f but i can't get anything but the same blue screen everytime. I want to restore it back to original but don't know how. please help 

Read other answers

when the blue screen of death happens and it starts memory dump can i disable this from happening as im sure i have before or maybe im wrong but cant remember all help be great

A:blue screen of death????

Read other 8 answers

I have a Dell Dimension E310 and my computer has recently worked fine then all the sudden when i walk away from my computer for an hour or so i get the blue screen of death. The error states 0x00000007e(0xc0000005, 0x804e4337, 0xba4e7bbc, 0xba4e78b8) and system memory dump. Anyone have any suggestions on a fix? I have ran many anti-virus programs checking for a virus but the system seems to be clean!

A:Blue Screen Of Death

Welcome to TSF.

Try this hotfix: http://support.microsoft.com/?kbid=900485&sd=RMVP

Read other 13 answers

well it turns out i figured out the problem. but now a new one has arisen.

when i boot up the pc and browse the internet for say ten minutes then all of a sudden.. out of no where i get the blue screen of death. BAM.

after i start up the computer it says windows has recovered from a unexpected shut down i think. here is some info i got.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 001904AB
BCP2: 8F99FA70
BCP3: 8F99F76C
BCP4: 83D770F4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Users\home\AppData\Local\Temp\WER3356.tmp.versi on.txt

Read our privacy statement:
any ideas on what to do? ive lost one computer to the blue screen a few years ago. any help would be greatly appreciated

A:Blue screen of death.. again.

Read other 16 answers

I have a neighbour who's laptop has packed up. He said how he's got a blank blue screen when he tries to boot up. I asked if there was any relevant information on the screen and he says it's completely blank. Not sure if anything much can be done there. I've had a look at BSD errors and it seems it could be any of a how load of problems. I really would like to get this sorted for him as I know the pain of losing a computer.

I'm hoping of being able to check the bios to see if there's any hardware problem, if that's possible. I also read about starting the PC in safe mode. This may work if there's software compatability problems. I also plan to place his hard drive in my laptop to see if the hard drive is working ok and possibly to make a backup if needed. I mentioned using a boot disc as that may help with corrupted Windows files. For some reason I keep thinking of a boot sector virus. Could this be the problem.

When he gets back I'll talk with him about what's been done to fix it and if he can recall a chain of events that lead to the BSD.


A:Blue Screen of Death

A completely blank blue screen isn't likely to be a BSOD (example here: http://www.bleepingcomputer.com/forums/top...tml#entry409491 )More than likely it's either a Windows Update or a corrupted driver that's causing it.Once in Safe Mode, try looking at the Event Viewer...Windows Logs...System log file and Application log file for errors relating to the time that it appears.If you can't get into Safe Mode, use the Vista installation DVD to run Startup Repair: http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/Let us know how it works out! Good luck!

Read other 4 answers

Need some suggestions as to how to get out of the blue screen mode.
Using XP on a Dell. Turned it on and the screen came on. Tried restarting the PC w/o success. Tried safe mode, safe mode with network w/o success. Screen states that new hardware was installed and to remove it and try again. Nothing new was installed. I cannot get out of the blue screen.

A:Blue screen of death

Hi can you post the message from the blue screen

Read other 15 answers