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New laptop wont turn on unless plugged in

Q: New laptop wont turn on unless plugged in

My parents have just bought a new Toshiba Satellite C855 -1J1, and it wont work unless it is plugged in. If it is on and you pull the power adapter out or in any way disconnect the power it will turn off. If it is turned off it will not turn on without the power adapter being plugged in.

I have checked to make sure the battery is inserted correctly and it is. The status of the battery is also showing that it is at 100%, but it will not work at all in anyway with just its battery and you can only get it to work with an external adapter to power it.

Before I take it back the shop does anyone have any idea what it may be.

Regards

RELEVANCY SCORE 200
Preferred Solution: New laptop wont turn on unless plugged in

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A: New laptop wont turn on unless plugged in

I would take it back. Sounds like a bad connection somewhere.

What you can do is check all the pins of the battery and battery plug-ins whether they look OK - but that's about all the diagnostics that come to mind.

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RELEVANCY SCORE 81.2

My laptop wont turn on when it is on charge, even with a full battery

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RELEVANCY SCORE 67.6

i have a 3 year old pavilion dv7 and it wont turn on at all, battery is fully charged and even when just the power cord is plugged in it shows its getting power, but still wont turn on.  

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RELEVANCY SCORE 66.8

I am on windows 7 64bit, I have listed in my speaker system 4 different devices

this is the order they are listed and their status also

Sharp HDMI - Disabled (unplugged) - I have to manually enable it when I want to plug my laptop to my tv

Speakers - Ready - Default Device

Headphones - Disabled, unplugged

Headset Earphones - Default Device when plugged in (otherwise not visable on list)

Here is the issue

If I were to plug in the Earphones Headset Earphones without the Sharp HDMI being disabled (but still unplugged) my laptop for some reason selects both Headset Earphones and Speakers, some sound comes out the speakers, others the Headset Earphone

If I disble the Sharp HDMI then when I plug the Headset Earphones in it swaps as it should to the Headset Earphones making them the default device and only the Headset Earphones work so when I pull the Headset Earphones plug it automatically switches back to the Speakers, this is how I want it to work but without having to disable the HDMI in order to do it.

would anyone hazard a guess to what is going on here?.. thanks

A:Speakers wont turn off when headphones are plugged in

In most cases (all that I've seen), the HDMI is inactive unless an HDMI cable is plugged into the PC.

The normal (and usual) speaker/headset mode is the speakers are muted when a headset is plugged in. Some RealTek control panel's will allow reconfiguring this so that either the speakers are muted (normal) when headset is plugged in or speakers are still active when a headset is plugged in.

If you haven't done it, install the latest AMD (ATI) drivers for the HD3450 and see if that makes any difference. Also check your RealTek HD Audio Manager (assuming you have one) to see if there are any speaker options that could affect what is happening. There are different RealTek versions, depending on the PC or motherboard vendor (in your case you should be using ASUS supplied RealTek drivers).

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My ideapad z510 shows 0% avialable plugged in charging.. and goes off immediately I unplugged it.. I have tried another battery still won?t work .. what do I do please ?

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I have a Lexmark all in one printer, scanner, copier X 1150 and I have it connected to my computer via USB cable and when I try to turn on my computer my computer won't like boot up or anything it just turns on and stays at some black screen so I was wondering if I could get some help
 

A:My Comp Wont Turn On When My Printer Is Plugged In Via USB Cable

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RELEVANCY SCORE 64.8

My original SSD died. I installed an Intel 660p but it will not power on unless I plug in the AC adapter.  If I remove the 660p, it will turn on without the AC adapter so I know it's not the battery. I can't believe Lenovo blocked third party SSD?! Is there a way I could get around this issue?

A:Yoga Y710 with Intel 660p SSD wont turn on without AC adapter plugged in

I tried resetting the bios to default and also turning off secure boot. No go. Also with the 660p installed, when I hit the power button, I just see an orange light blinking 2-3 times from the charge port.

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RELEVANCY SCORE 63.6

Hello, I have a Lenovo IdeaPad Z575 machine type 1299. I am currently having issues turning on my laptop. Atm, i have it plugged into the adapter and the battery light on the bottom of the laptop is a solid white light. What does this mean? And why won't my laptop turn on?Attached is a picture of the light if that helps at all. 

























1473183630954-729484671.jpg ?4695 KB

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RELEVANCY SCORE 63.6

So i came over to my friends house today, brought my laptop, and connected to her network. I was on for maybe 10 minutes if that, and my computer just turned off. I thought that maybe the battery died, so i plugged it into the wall and turned it on and realized it didnt have a low battery because it didnt resume windows and it said that my battery had 80% charge. It also said that it was plugged in, but not not charging.

Whenever i unplugged the power adapter out of the back of the computer, my computer would just turn itself off, and it wont let me turn on my computer at all without it being plugged into the wall.

It just started doing this and i have no idea whats wrong with it. I have a Lenovo 300 N100 Laptop. Dont know what all specs i would need to give for this type of problem. Any help would be appreciated.
 

A:Laptop won't turn on without being plugged in

Try draining the laptop power by taking the battery out and not having it connected to the power jack then flip it over and hold the power button for about 20-30 sec then put back the battery and try to turn it on also try to find a program to test the battery life of the battery it may be dead or acting up.
 

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RELEVANCY SCORE 62.8

Hello, my laptop model is the HP-G61 I believe. When I plug the charger into it the power light above the port briefly turns on, then turns off and no power is supplied to the laptop or battery. I have tried numerous times to fix this, as in replacing the battery, and replacing the charger (4 times).

Any help would be appreciated, thanks.

Edit: OS is windows 10, can?t be a software problem as I have up to date protection software and sort through any strange looking files daily. Workin one day, broken the next.
 

A:Laptop Won’t turn on, even when plugged in

Advise us what the exact serial number(S/N) is on that "HP-G61" laptop so we can confirm its identity.

What do you mean by the term "up to date protection software"?
What exactly are you using to protect Windows 10?

---------------------------------------------------------------
 

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RELEVANCY SCORE 62.8

How can I fix my hp? My laptop won't turn on unless it's plugged into the charger.  When I first got it was working fine but I can't remeber when it started needing me to plug in the charger for it to work. Even if it's full battery it still won't turn on unless I plug it in. Do you think I need to buy a new charger or re set it? 

A:My laptop won't turn on unless my charger is plugged in?

Try doing a hard reset:http://support.hp.com/us-en/document/c01684768

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RELEVANCY SCORE 62.8

Hello, 
I have a Lenovo IdeaPad Z575 machine type 1299. 
I am currently having issues turning on my laptop. Atm, i have it plugged into the adapter and the battery light on the bottom of the laptop is a solid white light. What does this mean? And why won't my laptop turn on?
Attached is a picture of the light if that helps at all. 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

























1473183630954-729484671.jpg ?4695 KB

A:Z575 - Laptop won't turn on even if plugged in

Hi CodyCheatham , 
 
Welcome to the Community Forums. 
 
A white battery led status description (page 30) :
The remaining power of the battery is more than 80% of its capacity, or the computer is operating on battery power with the remaining power between 20% and 80% of its capacity.
 
We know that the battery is receiving power , but to further isolate follow the power check out (page 21-22)as initial steps. If removing the battery and connecting to a known working ac adapter and would still not power on  , then checking on possibilities on systemboard issue specially if even using the Novo button to turn on is the same . 
 
Consider having it checked for advance board level isolation and confirmation if needed thru technical support or service center in your location. 
 
Hope this help answer your query. 
Update us how things go. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 62

Hello, My notebook DV6 7320el was overheating so I opened the computer and cleaned it (I didn't changed the thermal paste).I put it back together and as soon as I plugged the power in it turned on.  The power, wireless and charging leds are turned on but the computer doesn't boot at all and the screen remains black.  I opened it again to check if I didn't plug a cable correctly but it all seems fine.What should I do now? Which components I might have connected incorrectly?

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RELEVANCY SCORE 62

So I apologize ahead of time if I'm breaking any noobish rules, I'm only slightly frantic here... Any help at all would be greatly appreciated!!

I own an Alienware m17x r4 that's about 3 years old. I was playing a game on it and it just suddenly turned itself off (had my headphones on and heard kind of a popping sound, dunno if relevant). I checked the cable because it comes out sometimes, but it was still plugged in, but the light on the cable where it plugs into the laptop itself was turned off.

I thought the cable connected to the power brick had come unplugged but that was okay too. I plugged the cable into a different outlet and the light came back on (it wasn't plugged into the laptop at this time) so I plugged it back into the laptop but the light immediately went out and nothing. I tried unplugging the outlet cable from the brick and plugging back in, but no dice. (did this a few times with light coming on but turning off when plugged into laptop.)

There's a button on the bottom of the laptop right by the battery that when pressed, five lights turn on. Just noticed this so I don't really know what it means; I'm assuming it tells me how charged the battery is. If so it's telling me the battery is fully charged then. Anyway, tried turning on without charger, nothing. Tried turning on without battery in and with charger plugged in, nothing.

I'm hoping that it's somehow both the battery and the charger are bad, but before the computer turned off in the middle ... Read more

A:Laptop won't turn on; charger turns off when plugged in

Greatings pinkgalaxies and welcome to the forum I will try to answer all the questions I can.






There's a button on the bottom of the laptop right by the battery that when pressed, five lights turn on. Just noticed this so I don't really know what it means; I'm assuming it tells me how charged the battery is. If so it's telling me the battery is fully charged then. Anyway, tried turning on without charger, nothing. Tried turning on without battery in and with charger plugged in, nothing.



Correct if pressed and released tells you what the charge is. If held down the amount of light that light up tell life of battery or something to that effect.






I read somewhere about a bad charger overloading something or other. Could this be possible? Also, my main concern is the things on my laptop. I can do without it for a few days or whatever as long as I know my stuff is still safely contained within. I guess I'm just looking for a little assurance here, Ha.



I have a power for one of mine that when it get to hot it cut off one it cools then back on. I do not think that is the concern here. The data is safe is stored on a hard drive (disclaimer unless the drive is going bad).

What I think is going on one of two maybe three things

1. Replace the power brick with a new one form Dell.
2. The board that is in the system that the power plugs into is bad.
3. The power switch is bad may need to be replaced or cleane... Read more

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RELEVANCY SCORE 60.4

My Toshiba Satellite will power off if I pull the plug out and won't turn on unless plugged into a power outlet. Anyone know how to fix this? Computer is only about a year and half old and doesn't have much on it.
Windows 10 is the operating system
 

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RELEVANCY SCORE 60

Hi there,i just unpacked my laptop from a flight and now it suddenly doesn?t turn on anymore.when I press the power button nothing happens, no indicator leds, nothing. When I release the button I hear that thud noise you hear when you manually kill a laptop by keeping the button down. Now the weirdest thing: when I plug in the adaptor the fans start spinning like crazy, immediately when I plug it in, I don?t even need to push the power button.the same thing happens when the laptop is unplugged and I keep the power/reset button down for a longer time, the fans start spinning out of control but no leds, no nothing, and they immediately stop when I let go.If anyone has any clue how this could be or what to do please tell me. I will contact the seller on Monday (I have had this laptop for 2.5 years, thank god the insurance runs for three years) but as I?ve just moved to another country I?m not sure if that?s going to work out.Any help or suggestions appreciated.

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Hi,I have a Y700 laptop.I have a  problem.My laptop is off and fully charged and it's still plugged on but the charging indicator light won't turn off.Is there any risk of overcharging?

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i'm having problems with audio when connectiong my laptop to my tv via hdmialtho my laptop detects the tv n i get a picture,the audio wont work thro my tv...can anyone please give me any incling on whats wrong n maybe a solution to this problem?

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RELEVANCY SCORE 59.2

I have a new lenovo laptop and i have it always plugged in... just recently i started to worry cause i would notice it wont charge at times when its at 97%. it would say Plugged in, not charging. i have installed all the drivers and utilities here (drivers) and lenovo vantage. in lenovo vantage i found conservative mode already OFF. yet the battery is at 95% at this time and its still not charging. Shouldnt it charge if Conservative mode is turned off?

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RELEVANCY SCORE 58.8

Hi, My laptop was not charge, I was not able to check the percentage of the battery & all of a sudden it shut down. I cant even remember if I shut it down or it shut down on its own, because I went to th rest room.. Few hours later I plugged it in the charger but t seems like it's not charging and then i tried to turn it on but its still not working. I need Help ASAP :-(  

A:LAPTOP WONT CHARGE AND WONT TURN ON

It would help if you posted the product number or complete product name. You have only identified the notebook model series that it came from and that is not quite specific enough. Identify it and I will be able to give you instructions on performing a hard reset of your notebook. Is it still in warranty?Check your warranty status Here. Does the power\charge LED light up when a power adapter is connected to it?

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I was just watching a movie when suddenly laptop shut down completly(it happened instantly).i tried doing electrostatic discharge still nothing. The laptop is brand new only 3 days old.i dont think something could have died because it s so new.also while its pluged in power its right side gets warm.

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My notebook G72 wont turn on, sometimes it'll kind of turn on but it eventually then turns off the 1 second it goes on, the adapter light is amber and was blinking periodically but now it's blinking rapidly, the last time I replaced the battery was 2 years ago the original battery lasted 3 or so

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RELEVANCY SCORE 56

I'm writing from my phone as my laptop is unusable at the moment so sorry if its a wrong place, there is a similar topic alreaady and for any mistakes. My laptop is packard bell easy note tj65 with windows 7 home edition.

I turn the thing on and have 2 options. One to start windows normally (which when selected reloads back to that menu) and one to fix windows. I try this one, it flashes blue for split second, goes black says ' windows is loading files' and goes black again. It then shows the blue welcome screen + mouse and stays this way.. For now at least. Trying to turn laptop off and on p produced the same results. How can I help it?

A:Laptop wont turn on.

Hello and welcome Serii mate try going into safe mode (power on and tap F8) and run these


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < DO NOT run on a SSD

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RELEVANCY SCORE 56

Hi, I have a friends laptop that wont turn on. He believed he had some infections, due to a white line down the side of his screen while gaming, on the desktop and he even said during boot. He used malwarebytes to clean his computer. It found probably close to 200 items that weren't selected to to be removed, but he selected them all and removed them. He restarted his laptop to find that it was trying to do some sort of repair function, some sort of operation that froze during its process so he rebooted. He said it he had options to select a function but ignored it and just had to start normally. He got to his login screen were he couldnt use the middle row of keys, he first pw letter is 'f' and all the keys on that line had no effect.

At this point I believe he kind of shrugged it off and left is laptop off overnight to find it wouldnt turn on in the morning. I have googled some solutions and what we tried was to remove the battery, and ac cord and hold down the power button for 30+ secs. Plug in ac cord and turn on, which it didnt. After trying that process over and over it would turn on load to his login again were he couldnt use his letters on the 'f' row of keys. I tried to have him boot into safe mode but he was saying that when he turns his laptop on that its displays 'Toshiba' goes to screen where you can load bios, then after that starts to create the windows logo. I think its missing a post screen, but im not sure. He was unable to boot... Read more

A:laptop wont turn on

To get into 'Safe Mode', tap the F8 key several times once you see the BIOS screen, but have a look at this tutorial which covers the subject in some depth :

http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Before you do anything else, if you can get into Safe Mode, use Windows Explorer to back up any data your friend may have on the computer, to a memory stick will do fine. If you are getting as far as the log-in screen you should be able to boot into Safe Mode as this happens before you get that far. I can see no reason for you to touch the hard drive, RAM or DVD drive, at least in the sense I think you mean of removing them.

From Safe Mode, try restoring the computer to an earlier configuration using a restore point. If that doesn't work, he may be faced with an operating system re-install, but come back before you go that far and see if you can get more expert help.

Chris Cosgrove

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RELEVANCY SCORE 56

When I turn on my laptop The Progressbar When windows loads onnly does up one then the blue error screen blinks and the laptop restarts
I Need Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

A:My Laptop wont turn on!!!

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my Compaq 6735b laptop won't start at all even when I plug the adapter nothing shows up not even a single light showing there is power connected to it wish someone could help.

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my brand new inspiron 11 3179 won't turn on. It's been charging for over 2 hours and nothing is happening. what do i do?

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My hp pavillion x2 detachable will not turn on when I press the power button, what do I do?
 

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RELEVANCY SCORE 56

i have an acer aspire 7736z-4088. I bought it brand new in feb of this yr and it worked fine until one day i went to use it and i got it on and then all of a sudden it shut off and will not come back on. I tried unplugging it from charger, taking battery off and plugging laptop straight to charger with no battery, holding down the power button for however long it says too, bought a new charger and battery. It will not even light up to show that charger is attached. No lights come on at all. Can anyone help?
 

A:Laptop wont turn on

Sounds like an internal problem with the power input circuitry on the board. My top suspect would be the power jack that's mounted on the motherboard, they're very fragile and frequently get broken. I've personally replaced several of them.

Be very careful trying to power this up if the jack is suspect. If you wiggle it around and get a short, really bad things can happen. Here's an example, this was a Compaq laptop that was brought to me to fix, but I was a little late after the flames.
 

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RELEVANCY SCORE 56

Hi

Iv'e got a real strange problem with my lappy.
It is a Dell Inspiron 6000.
The problem is I can turn it on with battery plugged in no problem. I can turn it on with just the power cable plugged in and no battery with ease. But when I try to turn it on with the power cable AND the battery plugged in it shows all the lights and then just stalls. It is still on but doesn't get anywhere.

Can anyone help?
 

A:laptop wont turn on

I guess it's because it can't handle 2 power sources at once. Just use one of them at a time. Why would you need both at once anyway?
 

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RELEVANCY SCORE 56

I have a HP DV 6700 Laptop, The power supply is usually connected to the laptop 24/7. Last night I accessed it and this morning when I tried to fire it up. It won't turn on. I removed the battery and tried to connect directly to the power chord but to no avail.

The fan doesn't fire up. It's only a year old machine , any help is appreciated.
 

A:HP Laptop wont turn on

read the laptop won't power guide in the guides forum
 

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RELEVANCY SCORE 56

I was on my laptop for a while left and then when i came back it wouldnt turn on even when its plugged in. Its a compaq presario 3000
 

A:Laptop wont turn on

Hi

A very vague post, first is it under warrantly if so take it back to where you bought it from.

If your able test the power supply with a test meter and see if there is any voltage coming out of it.

Post back and let us know.

regards
 

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RELEVANCY SCORE 56

Hi
I have a problem with my laptop. It was working nowI can't turn it on. The light for power just turn on and imidiately turns off. I can see that my monitor is  turning but it also torn off imidiately. I tryed to remove all power suply's and pushed the power button for 30 second and it worked the same. What can i do?

A:Laptop wont turn on

Mine won't turn on either at all. No lights etc. No messages before this happened. I don't know which notebook you have but I have an E6530. Oddly I can get used ones for about the same price or less then getting it repaired. Dell Parts People company seem to have a good rating. 

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RELEVANCY SCORE 56

I was using my laptop as normal when it just shut down. I tried reseting it by disconnecting the battery and holding the power button but that won't work. The only signs of power going into my laptop is heat and that it can charge my phone. The cd player won't come out and the laptop is not emitting any lights. What do I do?

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RELEVANCY SCORE 56

Ive had my laptop for about six months now and it suddenly stopped working. i shut it down this morning before class and when i tried to turn it on to take notes, nothing happened. no battery low sign or anything. i have it plugged in now, but still no results. i knopw that the a/c plug is working because the indicator light where i plug the adaptor in is on. Im running windows vista and my computer is a Compaq Presario CQ60. HELP PLEASE i have valuble notes music movies and songs im writing that i need for my final grade.

A:mY Laptop wont turn on

Hi, disconnect the laptop from the mains, then remove the laptop battery, with the battery out reconnect to the mains, try now, if it works then disconnect the mains add the battery and reconnect with the mains .

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RELEVANCY SCORE 56

i have a Toshiba laptop running windows 10. for the last two days, my laptop wont turn off when i use the Shutdown icon in the start button. its says its shutting off, goes black...then turns right back on again. if i do a hard shutdown with the power button, it seems to shut off for good but then the battery is drained the next day like its been still running the whole time.
any suggestions?
thanks in advance!
 

A:Laptop wont turn off

Please include the full model details for that Toshiba laptop in your next reply (should be on a label underneath).

Did a change coincide with the not shutting down problem starting, like an update to a driver or Windows 10 itself ?
 

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RELEVANCY SCORE 56

My laptop wont turn on. I have tried removing the battery and it still wont turn on. What do i do? 

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RELEVANCY SCORE 56

I have a Dell Inspiron 3543 and it will not turn on! It beeps when I try, in 3s, over and over. I have tried taking the battery out and unplugging it and pressing the power button for 10, 20, 30 seconds, I have tried pressing it 10, 20, 30 times. I tried pressing F2 and F10 and F12....Tried everything forums have told me and still it is not working. I don't know what else I can do. My warranty ran out in July 2016 and I can not afford the computer repair places. I do a lot of work on my computer!! Please someone help me! 

A:Laptop wont turn on.

How many beeps between pauses?
If it's three beeps, pause, three beeps repeating, it's a bad mainboard.  Which board you need depends on which CPU you have - the CPU is a permanent part of the mainboard.

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RELEVANCY SCORE 56

My laptop is driving me crazy. I have experienced the apparent common issue of not being able to turn my laptop on. I've followed all the instructions online (ie remove battery, press and hold start button , replace battery etc) It used to fix the problem but I cant turn on at all now. The laptop is only just out of warranty and has hardly been used. Can you suggest anything?

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RELEVANCY SCORE 56

After i woke up this morning i just tried my laptop to boot and it wont turn on. I already tried the press the power button one minute and my laptop just got statics with im touching it . HELP

A:My laptop wont turn on.

According to me the best solution will be to take it to an HP Authorised Service Center as it seems to be a serious hardware issue. Please don't try any repairs yourself as you told the laptop is giving statics.  Happy to [email protected]

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RELEVANCY SCORE 56

Laptop wont turn on after I had closed the laptop as it should be (cause someone else closed it wrong and it had like a bump in the middle) It makes 4 or 5 beeps and turns off.

Any idea what I can do.

A:Laptop wont turn on

What is the manufacture and model of the laptop?
Can you give more detail to your statement " someone else closed it wrong and it had like a bump in the middle"?

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RELEVANCY SCORE 56

I am helping a friend with her notebook which started acting up. It is a Pavilion Touchscreen 15-b150 - running windows 8. As a was updating the firmware drivers through HP Support, the computer shut down and now won't boot up again. I looked at the videos for checking connections inside, but most of them seemed to have a panel I don't have. I tried the hard reset. that didnt help. any suggestions?

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