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Battery won't Charge or Battery won't Hold a Charge

Q: Battery won't Charge or Battery won't Hold a Charge

What can I do if my battery won't hold a charge or simply won't charge?

Thanks
Bill

RELEVANCY SCORE 200
Preferred Solution: Battery won't Charge or Battery won't Hold a Charge

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A: Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784 Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c04700771

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RELEVANCY SCORE 140.8

Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

Linda
 

A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
 

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RELEVANCY SCORE 134

I plug it in, charge to 100%, unplug it. Battery reads 100% charged. About 15-20 mins later, laptop shuts down suddenly with a dead battery. When I plug it back in and get it restarted, it show the battery charging again, from 0%. I am running Windows 10, but this issue started a few weeks before doing the update. Thanks for the help!











Solved!
Go to Solution.

A:Y40-70 won't hold battery charge

Hi Lissapunch,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with battery in your Lenovo Y40-70 laptop.
 
Try to perform the battery gauge reset, go to energy manager and select maintenance and guide and select gauge reset option and check for the issue.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 132.4

Hi guys, appreciate any help you can give me. I have two Toshiba laptops, one newer (2014) and one older, not sure of manufacture date. Love the Toshibas, no complaint. However, we inadvertently left behind one power cord when we moved, and the power cord for the other one does work, however, when both are in use, makes things a little tense. Now, the problem, the older lappy is no longer holding a charge. Can anyone tell me the possible reasons why and what I can do about it? Thanks in advance!
 

A:Toshiba battery won't hold charge

A laptop battery doesn't last forever and will either need to be replaced or the laptop will need to be kept connected to its power adapter.

You made it clear that the battery in the older laptop no longer holds a charge, but you didn't make it clear as to which power adapter was left behind when you moved.

---------------------------------------------------------------
 

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RELEVANCY SCORE 132.4

8 months old - works fine - battery (4 cell 41WHr lithium ion) - doesn't hold charge as well as others i've had.  goes from full charge to 75% in about 8 days with no use (didn't turn on).  Battery tests OK - i'm concerned about something in computer using a bit of current when shut off. Does 100% charge to 75% charge in 8 days without turning on the computer seem normal?? Thanks

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RELEVANCY SCORE 132.4

Hello, my 2 1/2 year old Asus, model X55-1M notebook computer works fine if plugged into an outlet but won't charge. It does not have a removeable battery. I called customer support and for someone to actually troubleshoot the problem I was given an "estimate" of $300+. That's ridiculous! Several days ago I noticed that even though the battery had 75% life left, the computer shut down suddenly. I left it plugged in overnight and now there's "0%" available. Don't know if there's something that can be done without taking it to repair shop.
Thanks in advance for any assistance.
 

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RELEVANCY SCORE 132.4

The battery for my hp envy ts 15 notebook won't hold a charge. It works fine when connected to the charger but when taken off, will shut down. I've ran a battery test through the HP support assistant and ran a components test. Each one states the battery is ok. But whenever I take it off the charger the battery, which states its at a decent charge, the laptop will instantly die. I also checked the battery number and it is not apart of the recall. 

A:hp envy battery won't hold charge

Can you take a screenshot of the battery test? Particularly how many cycles it has registered? And how old is the laptop and battery?

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RELEVANCY SCORE 131.2

I bought this laptop in November 2015 and for the last 3/4 months have been experiencing the same couple of issues.1 - The trackpad is intermetent. This randomly stopped working while playing Football Manager, so I thought this was due to the App. This then started happening in general use meaning I have to use the mouse provided.2- The battery life drains consistently, even when switched off. I'm conscious about over charging so have never done so but still face this issue.Very dissappointed.

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RELEVANCY SCORE 131.2

Hello.

I have recently got a Portege 3440OCT, running XP, seems a good little set up, exept that it doesn't seem to hold its charge very long (10 Mins). Even when it has been switched off and been on charge for about 3 hours.

Can anyone help to overcome this problem? Any help would be appreciated

A:Portege 3440OCT - Battery charge hold only for 10 Min

Hey buddy,

Well, this notebook is really old so I?m not wondering about this issue. A battery pack can be recharged about 500 and when it runs out shortly after fully recharging the battery, the battery may needs to be replaced. You may have to purchase a new battery pack.

You can get a new battery form an authorized service provider. They can sell you all Toshiba spare parts and with new battery your notebook should work on battery for a longer time as yet. ;)

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RELEVANCY SCORE 129.6

HP Envy Notebook L8V10AV:   After 15-30 minutes, and battery is fully charged, computer shuts down. When power cord is plugged in this issue does not occur.  I ran battery diagnostics and the battery passed.Charge capacity is at 81%Cycle count is 68Battery Age is 577 days. We have run diagnostics on the system as well and checked system settings. No issues arose. Please advise.Thanks.Christine

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RELEVANCY SCORE 129.6

Intially my battery was dying at 10-30% without any notification of a low battery, which is frustrating when im in the middle of work. Now its escalated to I cannot use it without a charger plugged in. Have to send it in now for repairs and will be without a computer for my summer classes. Still have not received any help as to what to do.

A:Update: Battery now doesnt hold charge on Yoga 910

The charging indicator is blinking amber quickly which is a sign the battery has less than 5%, but my battery level is at a static 87% no matter how long its plugged in for. The second i remove the cord it turns off.

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RELEVANCY SCORE 126.8
A:Samsung Q430 laptop wont hold charge. Is it charger or battery

It is highly possible it's the battery.

How old is the laptop?
 

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RELEVANCY SCORE 124.4
A:Samsung Q430 laptop wont hold charge. Internet Security it charger or battery

It is highly possible it's the battery.

How old is the laptop?
 

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RELEVANCY SCORE 119.6

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 119.2

I have a 12 GB i7 t440s. All functions are normal, dirvers and bios updated.The 24(Len 68 ) and also 48 ( Len 68+ )Wh batteries will both charge without trouble. I also have a fewof the  72 Wh (68+) odd that the 48 and 72 have the same reference (68+?) battery as well.PROBLEM: all 3 72Wh batteries will not charge on this device? they are fitting properly and proper spec for this laptop. The 72 is not charging although recognized in the Lenovo Diagnostics software -battery diagnostic?Machine Type Model: 20ARS1R703 Is this related to the Power supply? I think i am currently using a 65w Lenovo Original  with the flat yellow tip.What else can i try? I would really like these extended batteries to work. They are rated as a specified option for this T440s device.Both sizes are typ 68+ and they fit this generation of T440 models? Not recognized- 68+  72Wh :  These will not Recognize in the Laptop?Batt 1: FRU - 45N1737  Rating MIN. 6080mAh   ( 2013.12 SKU )Batt 2: FRU - 45N1738  Rating MIN. 6040mAh  ( 2014 08 SKU )Batt 3: FRU - 45N1737  Rating MIN. 6080mAh  ( 2013 .12 SKU ) Recognized 68+  48 Wh:   THESE CHARGE AND WORK FINE in the PCBatt 4: FRU - 45N1767Rating MIN 3930 mAh  ( 2017.03 SKU )Batt 5: FRU - 45N1735 Rating MIN 4100mAh  ( 2014.02 SKU ) Please help?   

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RELEVANCY SCORE 117.2

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

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RELEVANCY SCORE 117.2

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

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RELEVANCY SCORE 116.4

Hello,I have a Windows 10 Thinkpad X270 20HN, and until last week it was charging fine. This week battery #1 won't charge past 53%, and battery # 2 will not, under any circumstances, charge past 3%.  I tried to remove the battery, as instructed in Google, after uninstalling the battery drivers in the Device Manager, but I can't remove it because the hinges won't move to the "unlock" position. Can someone help?Thanks,Paloma Penguin

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RELEVANCY SCORE 112.4

T470S with Windows 7, this is the 3rd year in use. Most of the time it has the power adapter plugged in. I set the battery charge mode at "Optimize for battery life", it normally will charge up to 75% then stop charging.  Two days ago something strange happened: first I noticed that it will charge to 49% then stop, then couple of hours later it's 17%. I just thought there's no way that both batteries could deteriorate so fast, it must be the battery gauge. So I clicked the "Perfrom Reset" button to reset the battery gauge, and let it run it's full course over night.  This morning when I check it, it's only 4% left. Needless to say if I un-plug the power cord, it will shut down instantly. But when I opened the "Lenovo Power Control", and view the status of battery, to my surprise, it says condition of both batteries are "Good" and gives me a green icon. But it does show that battery 1 (the 21.2Wh one) is 0% remaining, and battery 2 (the 19.73Wh one) is 7% remaining. Seems that battery 1 is completely drained, and won't charge, and battery 2 is barely charging, but the question is: why the Power Control still shows Condition Good? How to tell if the battery is really dead or not, besides using the Lenovo Power Control? I changed the battery charging mode to "Always Fully Charge", and waited for half an hour, no, magic didn't happen, it's still 4%. Anybody has similiar experience? Any advice is appreciated!

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RELEVANCY SCORE 112.4

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 112.4

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 112.4

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 111.6

I have had my y580 since September of 2012 and for the first time I performed a full battery gauge reset yesterday because I was noticing performance loss (as expected over long use of battery). Once my laptop fully discharged, at first it would not turn back on for about 5-10minutes before I pulled the battery and put it back in. From there, turned on the laptop, the battery charged to the maximum capcity and after that, the battery would no longer charge.Currently, I just have my charger plugged in without a battery. Did anyone else have similar problems? Help!

A:Battery will not charge after performing BATTERY GAUGE RESET y580

Hi Jhuang,
 
Welcome to Lenovo Community Forums
 
I?m sorry to hear that the battery is not getting charged after performing Battery Gauge reset in your Y580 Laptop, please change the mode from ?Optimized Battery Health? to ?Maximum Battery Life? in the LEM (Lenovo Energy Management) installed in the computer when the Battery is inserted and let me know if the issue persists.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 111.6

This is a bizarre problem I think.  My Lenovo P50 laptop will charge when turned off and plugged in.  But when I turn it on, it's running just off battery and therefore discharges rather rapidly (1-2 hours).  It does NOT say "Plugged in but not charging". It just shows that it's running off battery.  Additionally, there is no light on where plug goes in.  If I power down, sure enough light comes on and if I leave it for a few hours and boot up, it's back to 100%.  But then of course, it slowly discharges.   What the heck is going on? Thanks,Dave

A:Laptop battery will charge when computer is off, but when I boot up, it runs off battery only

Check to make sure your laptop is not in Airplane mode, because that would cause that behavior.     Check in two places, one under Windows 10's Action center (Icon to the right of Time in taskbar) and using Lenovo Vantage.     It could also be set in Lenovo Settings if you have that installed as well.  Lenovo Vantagehttps://vantage.lenovo.com/  Edit:    would uncheck "Enable auto detection" as well. Cheers, 

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RELEVANCY SCORE 111.6

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 111.6

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

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RELEVANCY SCORE 111.6

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

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RELEVANCY SCORE 111.6

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

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RELEVANCY SCORE 111.6

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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RELEVANCY SCORE 110.8

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

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RELEVANCY SCORE 110.8

Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.

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RELEVANCY SCORE 110.8

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 110.8

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 110.8

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

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RELEVANCY SCORE 110.8

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

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RELEVANCY SCORE 108.8

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

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RELEVANCY SCORE 102.8

Hello,I have a Windows 10 Thinkpad X270 20HN, and until last week it was charging fine. This week battery #1 is fully charged at 100% but battery # 2 will not, under any circumstances, charge past 53%. I've let it go down to 30% and it charges but only, again, up to 53%. I tried to remove the battery, as instructed in Googled after uninstalling the battery drivers in the Device Manager, but I can't remove it because the hinges won't move to the "unlock" position. Can someone help?Thanks,Paloma Penguin

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RELEVANCY SCORE 102.8

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community! [UPDATE] I'm (99%) going to replace the DC power jack! Any ideas about how to get the battery connected again?

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RELEVANCY SCORE 101.2

Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
 i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light 
any suggestion for help ?

A:Warning:the battery not recommended for this system,the system will not be unable to charge this battery

System model?  Age of system?  Does the system correctly recognize its AC adapter?

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RELEVANCY SCORE 101.2

My battery was dying. I tried calibration, letting the lenovo run just on the battery. It looks like it went down to 0%, then shut off. But it wouldn't charge. It was probably never charging in the first place, always running off the power of the AC.  But I could still boot to AC. So I bought a new battery. It said to calibrate. So I tried that. The battery ran down to maybe 20%, then shut off. But the same result. Laptop will neither boot nor charge the batttery. Again, it will boot just fine with the battery out.  So, what's to be done? Also, I tried to get into the BIOS via F2 and F12, but that doesn't work either.  - Dan  

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RELEVANCY SCORE 100.4

First, the charging indicator on the front, left edge was blinking amber.  I figured out the battery was not charging.   I did a hard start (removed battery and held power button for 20 seconds).  This fixed the blinking light--it stopped.  First, when I plugged in the charging cord, the light was constant amber and the battery icon showed it was charging.  I returned the computer to its docking station, but it would not charge.  I tried the same charging cord I had just used successfully only to find that it would not charge.  I tried the hard start again, but still the battery will not charge.  It has been charging fine until today.  When I run the check battery test, it tells me the battery is fine but the charging cord is not plugged in, even though the cord is plugged in and is working when plugged in to a second 2570p that I own.  Help.

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RELEVANCY SCORE 100.4

I recently purchased two battery's for different dell laptops. One laptop has a flashing red battery sensor light on the laptop. It keeps appearing but with the old battery it did not appear. I don't know what this means.
this laptop is a Dell XPS M148


The other laptop was working fine and then one day it did not detect the ac adapter so it would not charge. Then we believed that the battery had died because every time I unplugged the charger the laptop would instantly turn off. So I bought a new battery hoping that was the problem but it wasn't. The laptop still wont charge and every day the battery percent keeps decreasing. My dad thinks that the charge card is the problem, and it is the reason why the laptop won't charge. I'm not sure what is though and what I should do.
This laptop is a Dell inspiron 9300


I bought both batteries from amadvance.com
I bought a different battery from them for a different laptop a year ago and that laptop works fine.
 

A:Battery will not charge

Have you tried using a different ac cable?
 

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RELEVANCY SCORE 100.4

No it's not old, no it wasnt used more than 6 times and i dont keep it in the laptop all the time. I always leave the batter out of the laptop when it isnt being used. When it is out of the laptop it is fully charged. But as of recently it's been telling me that it only charges to 97%, the laptop is only 2 months old.

A:Battery Will Not Charge To 100%

mine does the same thing. i dont think its anything to worry about

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RELEVANCY SCORE 100.4

So I've had this problem for about two months.   It started with my laptop charging only up to about 8%. It would last maybe 2 minutes off the charger before shutting off. I'd get weird moments every now and then where it would charge to like 60%, but that didn't happen often. I figured it was my charger, so I went out and bought a new one, but nothing changed, and actually it has gotten worse. My computer only works when it's plugged in now, which is extrmemely frustrating when I'm in school and need to be able to take it with me. I've read some other forums that say it's likely the battery itself that need replacement, but I'm hoping this is not the case, I really don't have the money to take it in.  Any suggestions? 

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RELEVANCY SCORE 100.4

My Dell vostro 1510's battery is not charging beyond 92%.What may be the problem

A:battery charge

Hi JITH IN,
When was the last time the battery charged for 100%? Are you using an original Dell adapter for this model? Is the adapter frayed? When the adapter is plugged in to the system, does the adapter stay firm or does it fall off easily? Does the system overheat? Does the battery get very hot? If so, remove the battery and let it cool down to room temperature for about 2 hours and then try connecting and charging the battery.
Update the BIOS - http://dell.to/1G6xT8d
Restart and press f2 key to enter BIOS - check the adapter status in BIOS and the battery health(if available).
Remove the battery and check the battery health meter by pressing the battery gauge.
If the battery is old and is not durable, then you could get the battery replaced. 
Assuming there is no warranty, then you could contact our team to get a quote for a battery (if in stock) - http://dell.to/1vnT6CQ
You could also get the battery from a 3rd party Dell parts seller - http://bit.ly/1tq2f31
My personal suggestion, is that, if you are using the system in one place, then you could continue using the system with the adapter plugged in - as a desktop machine and that you could invest your money on a new machine.
Let us know if you have any other queries.

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