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Windows 7 - malware, random BSoDs, browsing redirects, random freezes

Q: Windows 7 - malware, random BSoDs, browsing redirects, random freezes

Hi folks,

Thought I may need to start a new thread, I noticed other threads have similar issues to what I'm seeing and didn't want to confuse by re-posting in the same thread.

I have Windows 7 Enterprise and just started having many random windows blue screens. I think it started as soon as I tried to run a trainer for a game Company of Heroes, since McAfee said it was a trojan and I tried to restore it after seeing online by other folks that the file was legit.

Anyway, since then I think, i started to see many BSoDs, not always the same BSoD message and they would occur during normal windows usage, a few times in Safe mode with networking. But most of the time, usually within 5 to 30min of running normally.

Anyways, I ran the McAfee virusscan and it found a few viruses, also ran spybot and malware bytes, and Stinger. I ran them from safe mode and was able to clean out the affected files.

I still see fewer BSoDs, but mainly now my google chrome browser won't work. I've tried uninstall/reinstall and every time I load it, it never works. sometimes freezes and I have to do a hard power off/on on my laptop. I have a lenovo w510.

Other problems is that my windows randomly freezes. Also, so far I can use Internet Explorer and Firefox, not able to install Opera. But when using Firefox or IE, i sometimes get random redirects.

I have ran hijackthis and can provide the log file. I can also provide the windows minidump files.

Please help! I greatly appreciate the help.


Preferred Solution: Windows 7 - malware, random BSoDs, browsing redirects, random freezes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 - malware, random BSoDs, browsing redirects, random freezes

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:
Download DDS and save it to your desktop


Please disable any anti-malware program that will block scripts from running before running DDS.

Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear:
DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?""just click on Cancel, then Accept".information and logs:In your next post I need the following

.logs from DDSlog from RKUnHookerlet me know of any problems you may have hadGringo

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I've experienced random freezing while using firefox and I thought firefox was the problem since it always kept doing it while browsing in firefox. I re-installed my whole computer and now I experienced today the same with Google Chrome. I'm not sure what is going on.

I've done a memtest and no errors were found.

My computer:
Windows 7 Ultimate 64bit
Mobo: Gigabyte Technology Co., Ltd. GA-770T-USB3 (Socket M2)
CPU: AMD Athlon II X4 635 (2.9ghz)
RAM: 8.00GB Dual-Channel DDR3 @ 670MHz
GPU: 768MB NVIDIA GeForce GTX 460 (Gigabyte)

Temperatures seem fine (idle):
CPU 107F

I'm going to try to run SFC /SCANNOW Command - System File Checker and Disk Check for more information!

Recently, my nvidia driver also crashed and gave the kernel(something) error.

A:Windows 7 - Random Freezes during browsing

Hello BrainYtje and welcome to the Forums,

You said that you are going to try Chkdsk, so here is my advice on how to do it;

Do not do this step if your hard drive is an SSD!
Please scan your hard drive with Chkdsk.
Click on the
Open an Elevated Command Prompt.
Type the following;
chkdsk C: /F
Replace C: with the letter of your hard drive.
You will get a message that your drive is in use and that Chkdsk will be run at start up.
Please exit the command prompt, close and save any open programs and restart your machine. Chkdsk will now scan at boot.
After this, please follow this tutorial and post the log between [code][/code] tags.

Do not attempt to cancel or stop the scan, this might result in a loss in data and could render your Windows unusable!


And here's my advice on how to correctly use the SFC /SCANNOW command;
Please use the SFC /SCANNOW command as displayed in option two of this tutorial.
Click on the .
Open an elevated command prompt.
Type "SFC /SCANNOW" without the quotations.
Let SFC do it's thing, and then prompted to, restart.

If SFC found and repaired anything, please do the following:
When restarted, open an elevated command prompt.
Type (or copy) the following, this will create a .txt file on your desktop;
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
In your next reply, please attach this f... Read more

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Hey guys

This thing hapenned just after I installed my nvidia driver 381 and It looks like this:

When browsing (gaming) the screen for no obvious reason freezes (usually after a click, for example clicking ''world'' button in facebook, clicking links etc) abd There is no other way than hard turn off - by holding by the on/off button. Its making the computer almost unusable, and very anyoing. Anyone having same solutions?

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Ok, so the other day my 1-year old daughter snuck inside the computer room and spent a minute or so turning my desktop computer on and off repeatedly. I didn't use the computer untill today and within a couple of minutes or so playing Battlefield 4 it froze. Later it also froze while web browsing using chrome and also during boot up. I've also had a couple of BSODs (system service exception, and something with a reference to an address 0x0000001, which I can remember). I've had problems with the ram before on another computer so I tried running Memtest86+ with all four memory sticks installed and it soon resulted in the error in picture. I then tried playing BF4 again with only two of the sticks installed untill it froze, and then switching the sticks untill it froze again. I also tried running Memtest with only 2 sticks installed but I'm not able to reproduce the error.

There is most certainly a problem with the RAM, but could there also be a problem with other hardware?

Attachment 37038

A:Random BSODs and freezes in windows 8


Two things.

I would make sure that the bios is set to Optimized Defaults then save.

I would also unplug the machine from the wall for a minute or so at least, then test again.

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Hi all, I recently upgraded my graphics card from a geforce 9500GT to a GTS 250, installed the appropriate drivers, and now im having strange problems. Before upgrading, I did get an occasional BSOD but not enough to really cause a problem.
This happens mainly when using metro apps. It will lock up, than the screen shuts off as if I just shut off the computer. There is nothing in event viewer except a kernal-power error which natrually occurs from restarting improperly. Aside from reinstalling the OS I'm not really sure how to fix this problem. I am very tech savvie, I solve things like this all the time but this one is stumping me.

I have another OS on another drive (from which I am posting this btw) and it always functions properly, so I think I can rule out hardware problems.

Problem is occurring on Windows 8.1 Pro x64

Tech Support Guy System Info Utility version
OS Version: Microsoft(R) Windows(R) Server 2003 Enterprise x64 Edition, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, EM64T Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6113 Mb
Graphics Card: NVIDIA GeForce GTS 250, 1024 Mb
Hard Drives: C: Total - 238472 MB, Free - 127975 MB; N: Total - 305243 MB, Free - 143976 MB;
Motherboard: Intel Corporation, DH67CL
Antivirus: None

A:Windows 8.1 random freezes, BSODs, and screen shutoffs

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Since the past month,ever since I reinstalled Windows on my PC (I reinstalled it because I couldn't get past the bootup animation),it's been going haywire!My PC gets BSODs at random intervals each time with a different code .

Also, I would like to add that my PC stopped booting up after I had to force shut it down (PC wasn't responding ) .But earlier than that the PC was in perfect working order.

The BSODs and freezes had seemed to have stopped when I used chkdsk c:/ command once. But suddenly, after 3-5 days my PC has started to freeze and get bsods again (today).
I have attached the file from the log collector
Any help would be greatly appreciated

Thank you

A:Random BSODs and system freezes after reinstalling Windows

Uninstall K9, run SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums disable nVidia Streaming Kernel service and uninstall RivaTuner/EVGA Precision/MSI Afterburner (whichever you have).

npf.sys Fri Mar 1 02:31:24 2013 (513004EC)

npf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

RTCore64.sys Mon Mar 11 06:32:06 2013 (513D6C56)
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)

athw8x.sys Fri May 17 05:49:09 2013 (5195A8B5)
Atheros Wireless LAN Driver

amd_sata.sys Tue Jul 23 10:06:27 2013 (51EE3983)
AMD SATA Controller AHCI 1.2 Device Driver

amd_xata.sys Tue Jul 23 10:06:39 2013 (51EE398F)
AMD Stor Filter Driver

Rt630x64.sys Mon Sep 9 08:47:07 2013 (522D6EEB)
Realtek PCI/PCIe Adapters

RTKVHD64.sys Tue Oct 29 11:18:58 2013 (526F8B92)
Realtek High Definition Audio Function Driver

bckd.sys Fri Jan 24 18:05:22 2014 (52E29D52)
K9 parental web filter

nvhda64v.sys Thu Oct 9 19:02:27 2014 (5436BFA3)
nVidia HD... Read more

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Hello, I have gotten some rare BSODs while browsing the web. The Windows Seven Diagnostics Tool doesn't seem to show a certain Event 41 with a Kernel-Power source that shows in the Event Viewer. It says the bugcheck code is 0 and all 4 of the bugcheck parameters are 0x0. I can't remember if it was a BSOD or not. Heck, I can't even really remember it occurring.

There are some BSODs that were caused by the Logitech keyboard and mouse driver software while I was running Driver Verifier. It crashes right when it begins to load the driver (after I log in). However, this only occurs when Driver Verifier is running with standard settings. If I choose create custom settings (for code developers) and don't choose low resources simulation (If I recall correctly) then it won't crash. I don't think these crashes are related to the ones my title is talking about.

Also you don't have to worry about the BSODs from March. I think all of those were due to a faulty video card that I got replaced.

Also the computer will rarely freeze at the POST screen just before it's about to load the OS. I'm not sure if this would be related to the BSODs I'm talking about.

I have run memtest86+ and hci memtest and they found no errors.

A:Random BSODs while browsing the web

It appears that you know the troubleshooting procedure. Hope you can help yourself as good as we can, may be even better.

Overlooking ll the BSOD dumps those you told to overlook. From last August to date, there is only one BSOD dump that is not DV enabled, that is a stop 0x109.

As I have seen, stop 0x109 BSODs get better when BIOS is updated and/or hardware is set to stock performance. You also may plan to stop 0verclocking and update the BIOS to Version F21.

I doubt that it is genuinely network related, as the LAN driver is up-to-date and the antivirus in action is MSE.

Also, I am not aware of bugcheck code zero. If possible, can you take a camera snap of the screen when it will occur next time and let us see? It may help us too, to gather some new knowledge and experience.

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Let me get straight to it. I have been on Windows 10 since the free upgrade offer. I have had 0 issues up until recently where my PC would randomly crash and most of the BSOD's would list CRITICAL_PROCESS_DIED. Most of the time I would be playing League of Legends and other times just browsing the internet. This would happen at least once a day (I use this PC only for about 1-4 hours and the BSODs were random).
After doing some research online I ran "sfc /scannow" and the system passed the integrity test. A few days in to the issue I cleared my prefetch folder and the system was once again stable for a few days and then the BSODs happened again. Clearing the prefetch folder would give me a few stable days and the back to the usual BSODs. After a few days I noticed that my graphics card (Asus HD7950 OC2) died (vertical lines on the screen), this made me believe that the PC must have been crashing to the graphic card failing slowly.
I went ahead and purchased a new entry level card (Sapphire RX460) and I didnt see the crash for a few days, but it came back to the same issue again. This time around the PC would BSOD sometimes or it would just freeze while I was in game, the cursor would move around but the PC itself was frozen (ctrl+alt+del etc nothing worked). At other times the CRITICAL_PROCESS_DIED BSOD would come up and the PC would be stuck at 0% collection of the dump. I am not sure if it helps but the audio would be kind of stuck too.
The most annoying par... Read more

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Just recently started getting BSOD every time I try to do pretty much anything. I've had them while playing Civ 5, browsing on Chrome, while trying to install various programs. They are slightly random, but they will not happen if the computer is inactive. Thanks in advance for help.

A:Random BSODs while playing games and browsing

Product ID: 00426-OEM-8992662-00006

Try installing a genuine Windows 7 : your current ASUS OEM licence is counterfeit since it is installed to a retail motherboard/custom system.

Cracks used to bypass the Windows genuine check can be the source of the BSOD.

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The past few weeks I've been noticing my BSODs have been happening more frequently, it ranges from playing a game and alt-tabbing, to watching Youtube videos and changing tabs. It's never happened while I've done anything non-intensive such as Microsoft Word, or things similar. I've updated my drivers within the past month, but can't remember if I blue-screened before that. I also changed my SSD to AHCI from IDE last week and transferred my desktop to my secondary drive(ran out of SSD space); I also can't remember if it happened more frequently before/after that. I've watched my temps with Realtemp, and nothing is overheating.

OS - Windows 7 Ultimate 64-bit
CPU - i5-2500k
Mobo - Gigabyte Z77-D3M
GPU - Gigabyte HD6850
Ram - G. Skill Ripjaw 2x4gb
SSD - Samsung 830
HDD - WD 200GB Sata
(Sorry, don't have the Info on the BSOD, other than it's a LocaleID:1033, forgot to copy it before closing, and didn't want to wait for another BSOD since I don't know when it's going to happen.

A:Random BSODs while playing/browsing/watching

Hi carltoN1s.

All your recent BSODs are stop 0x3B. Most common for a not-up-to-date system; and equally frequently caused by a malfunctioning display driver.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Uninstall your installed 13.12 WHQL version of the display driver.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System
Then clean up any possible leftover.
Drivers - Clean Left over Files after Uninstalling
Then install version 13.9 WHQL only.
Previous AMD Catalyst? Display Drivers
Accept all the offered restarts during the entire process.

Let us know the results.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600026c9ed, ffff... Read more

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I am posting here because I am going crazy trying to figure out why the computer randomly reboots and the community here seems very helpful. The components in my system are listed below:

Intel i5-2500k with no overclocking
Cooler Master Hyper 212+ (in Pull)
Asrock Z77 Extreme 4 Motherboard
G.Skill 8GB (2*4GB) 240-pin Ripjaws x Memory (1333HZ @ 1.5 volts)
Seasonic M12II ? 620w power supply
XFX Radeon HD 7850 2GB
Cooler Master HAF 912 Case
Hitachi 1TB Harddrive SATA
Seagate 1TB Harddrive SATA
Western Digital 250GB Harddrive (primary Drive) SATA
OS: Windows 7 x64 Professional SP1

The Problem:
I am going crazy trying to figure out why the computer randomly reboots. The random reboots occur when browsing the internet, so far it has crashed twice this month. I have been unable to catch the bsod codes because the computer will restart right after the BSODs occur even though I have changed my settings so that it will remain on the blue screen. I think it might be the main drive starting to go bad but I decided to post here asking for help figuring out what the problem is before I went out and bought a new HDD.

If there is any information that you can provide on how to solve this problem it would be greatly appreciated.

A:Seemingly random BSODs when browsing the internet

Can you roll back your display driver as we've had issues with the latest ones.
You can do it manually by removing all AMD drivers and installing the earlier versions by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System

Or you can roll back using the device manager.

fffff880`0f428000 fffff880`101c9000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Timestamp: Mon Feb 24 03:28:25 2014 (530ABC59)
CheckSum: 00D51E69
ImageSize: 00DA1000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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...and my PC will start normally after like it never happened. This has happened more than four times now. Has even happened once on the desktop. It dumps files and I haven't been able to snag error codes, so I hope that the attached file is enough help in determining whats wrong. Either that or I need to write down codes frantically next time it happens.

I run Malwarebytes and Microsoft Security Essentials frequently(though I haven't changed any settings and am not sure how to do more thorough scans.)

Thank you!

A:Random BSODs while playing WoW/TF2, browsing internet.

Please update your:

Sound driver (8/16/2010)
Radeon Video Card driver (4/20/2011) Not bad, but might be newer
Realtek Network Card driver (3/2/2009) Critical upgrade

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I seem to have random BSODs happen rather frequently and pointing to different issues.
Any help on this issue would be much appreciated.
Attached are the dump files.
(Wasn't able to use the grab all in SF Diagnostic Tool, had to manually select all to get it to work. Mgadiag and CPUZ didnt work for some reason.)

A:Random BSODs while playing games, videos, browsing etc

Hello and welcome .

All bugchecks appear to point to the same extremely old driver;

BugCheck 50, {fffffa800b24a000, 0, fffff88004373f0a, 0}

*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys

Could not read faulting driver name
Probably caused by : vuhub.sys ( vuhub+7f0a )

lmvm vuhub
start end module name
fffff880`0436c000 fffff880`0437b000 vuhub T (no symbols)
Loaded symbol image file: vuhub.sys
Image path: \SystemRoot\system32\DRIVERS\vuhub.sys
Image name: vuhub.sys
Timestamp: Fri Nov 16 17:31:13 2007
Driver Reference Table - vuhub.sys
I recommend removing the software and stop using the convertor completely
as I doubt there are any updates to the driver.
The website isn't clear about any of this but you can check here;
Installation on Windows*|*Eltima Software - Knowledge Base

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I am having some crazy BSODs and crashes in my PC since like one month ago. I've even bought a new PSU and reinstalled Windows (less than 24 hours ago), but nothing has changed. Actually, It just gets worse. When I play games, most games that require a good PC crash, like Team Fortress and CoD MW3 (hl2.exe has stopped working/iw5mp.exe has stopped working), and BSOD while playing Diablo III and GTA IV. These are like the only games I'm playing nowadays.

My PC Specs:
AMD Phenom II X4 965 Black Edition (Age: ≃ 8 months)
2x2 4GB DDR3 RAM (Age: ≃ 8 months)
Motherboard Biostar TA890GXB HD (Age: ≃ 8 months)
PSU Corsair TX650M (Age: ≃ 24 hours)
Graphics Card ATI Radeon HD 5770 VAPOR-X SAPPHIRE 1GB DDR5 (Age: ≃ 2-years-old)

The graphics card is the oldest component and I have had some BSODs that mentioned AMD .dll files, so I think it could be the problem, but anyway... Can any of you analyze it, please?

Windows 7 Home Premium x64

A:Random BSODs and Crashes (in-game/idle/browsing)

Hello Muggie and welcome to Sevenforums.

BSOD Report

There's a few things to look out for here, hopefully I'll get some conclusions on them.

Drivers to be aware of

BIOS64 BIOS64.sys Sun Jun 08 02:12:00 2003 (3EE27F50)
klif klif.sys Wed Apr 20 12:34:31 2011 (4DAEB6B7)
Your BIOS64, is a Biostar product. I have yet no experience with this product, but it seems like it's some sort of an I/O driver. See if you're able to update it. BIOSTAR :: Download
Kaspersky, klif.sys, is a known BSOD causer. If you want a stable security software, you should go for software like MSE. Use the Kaspersky Uninstall Utility. If you have purchased Kaspersky, consider contacting their Support.


* *
* Bugcheck Analysis *
* *

Arg1: ffffffffc0000428, Indicates the NT status code that caused the failure.
Arg2: 0000000000000003, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
You have had ... Read more

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I have been getting some random BSODs usually just while browsing the web, once while watching a streaming video in flash player or while the pc is idle and afk. But never while gaming or anything more intensive. Any help would be greatly appreciated.

EDIT: I should add I ran prime95, and memtest86 when I first set up this build in June with no issues.


ASRock Z68 PRO3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model F3-17000CL11D-8GBXL
Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
VisionTek 900297 Radeon HD 5850 (Cypress Pro) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card w/ATI Eyefinity

A:Random BSODs win7 while basic browsing / idle, never when gaming


You have the Stop 0x124 error.

Stop 0x124 - what it means and what to try

Hardware - Stress Test With Prime95

RAM - Test with Memtest86+

Is a good idea also to update these old software\drivers

lmimirr.sys fffff880`04ae6000 fffff880`04aed000 0x00007000 0x461c108d 11-Apr-07 1:32:45 πμ
RaInfo.sys fffff880`065ae000 fffff880`065b5000 0x00007000 0x477e818a 04-Jan-08 9:57:14 μμ
LMIRfsDriver.sys fffff880`065b5000 fffff880`065c8000 0x00013000 0x487b7e50 14-Jul-08 7:26:56 μμ
FNETURPX.SYS fffff880`0406b000 fffff880`04074000 0x00009000 0x48e6d476 04-Oct-08 5:27:02 πμ
UltraMonUtility.sys fffff880`07d46000 fffff880`07d4f000 0x00009000 0x491cd006 14-Nov-08 4:10:30 πμ
intelppm.sys fffff880`04ac0000 fffff880`04ad6000 0x00016000 0x4a5bc0fd 14-Jul-09 2:19:25 πμ
How to find and update drivers? read here Best way to update drivers for free?

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I keep getting blue screens ranomly. Every time it happens I'm too slow to catch a pic of it with my phone, so I don't have the exact error codes.

It happens about once a week at the moment, at completely random times. I have heat tracking software and my CPUs are always 90-100 degrees (F) while my video card has yet to pass 160 (F) - it is rated for 210. I'm sure it isn't the applications themselves because it has happened with GTA V, Warframe, Star Citizen, Netflix, HBOGO, Chrome, and OO4 Calc.

Copy/Paste of the latest:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960001C074D
BCP3: FFFFF8800B25DE50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

All the diagnostic files are attached.

A:Random BSODs while gaming, watching video, or browsing in chrome

Hello Juggernaut68, and welcome to the forms. I will see if I can help you with this.

You had 3 dump files. This is what 2 of the 3 dumps said.

Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002ecf68c, fffff880103f5e50, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
Followup: MachineOwner

Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002ecf68c, fffff880103f5e50, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
Followup: MachineOwner
Please Run Memtest86+

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run f... Read more

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Okay, so most times when I do a search on Google, the results I click redirect me to things like Bestofyoutube.Mevio.com, or Satan.IsYourFriend.com, and stuff like that. What's more, even if I'm not browsing, I get these popups any time I'm connected to the Internet. I also hear the Windows Asterisk chime randomly, with nothing appearing in my browsing history or anything. This sounds like it might be something in the background happening. I also get lone Message Boxes from time to time without any page, the kind that usually come from popup ad pages. As though the page had loaded somewhere in the background, but the Message Box still came up. This smells like a rootkit.I first noticed this problem the morning of March 27th. Tried to fix it, the things I tried never ran to completion. TDSS Killer won't even pop up. MalwareBytes worked, but I don't think it's strong enough to fix it. Tried ComboFix, but that too wouldn't run to completion. It ran far enough to confirm my suspicions that I am infected with Rootkit.ZeroAccess. But after a while, it freezes up and does nothing for hours.It also said that the Zero Access Rootkit was embedded directly in the TCP/IP stack. Is there any going back from there? I heard Bleeping Computer was able to fix this same kind of problem before, with a Zero Access Rootkit embedded in the TCP/IP stack.Anyway, perhaps because of this rootkit, I couldn't run DDS to completion, so I don't have that log. GMER would... Read more

A:Getting random popups and search redirects even when I'm not browsing. Probably Rootkit.ZeroAccess.

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Hello everyone,

I'm stuck with a very frustrating BSOD problem and from the look of it, it seems like some kind of harware failure. Thing is, I've replaced almost everything but the BSODs refuse to go.

The BSODs are completely random but playing a current generation game (Arkham Asylum, GRID) would guarantee a crash within an hour. Mass Effect, though, runs for many hours at a stretch sometimes...
Analyzing my dumps told me that the crashes were totally random. Page faults, the irq_not_less_than_equal one, the driver_irq_not_less_than_equal one, and the bugcheck codes were pretty random too! Even the faulting processes were anything from ntoskrnl to npfs to my ati driver... just about anything!

I like fixing my own problems, plus I'm impatient. My temperatures were within limits, so I assumed it was the RAM and got myself 2 new corsair 2GB chips just to be sure.
But the BSODs continued...

So it's not the RAM; the motherboard, Graphic card, and the PSU are brand new anyway. The only thing left was the processor, but they almost never go bad... or so I thought.

The real clue was when one of the dumps was found to be corrupt by the debugger! Reading up on that told me that it could be a processor issue. So I borrowed a Xeon 3040 from a friend to test.

Well guess what... The BSODs have almost gone. At least I can work in peace now though the Xeon is painfully slow. I say 'almost' because I DID get one BSOD since I put the Xeon abo... Read more

A:Random BSODs with random errors/bugchecks in random processes

Your dumps came up with errors 0x8E / 0xD1 / 0xA etc. each dump citing different / random process being responsible for instance in question.

Such errors do and can occur due to mismatch RAM timings or incorrect voltage settings. I'll advise you to check specs of your (i.e. timings + voltage) and see whether settings in BIOS are correctly matching these.

Secondly, sometimes even the settings are matching you may still need to fiddle around with voltage settings (incrementally) and see whether that stabilize the system.

Lastly, do stress test your graphic card with OCCT, because one of the dumps came up with 0xc5 as 1st argument, which usually happen due to acceleration issues of graphics. Regards

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Hi, I have a problem I cannot solve with drivers or software, I have serviced two HP's that have the same recurrent problem, basically, they randomly freeze with no response from any part of the OS (Vista business SP2 32bit) when browsing the web, and later on just randomly with the older NC6000. The first one that exhibited the problem was an old NC6000, everything works fine on it, just this random total freeze that requires a hard shut down to fix after between 20 minutes and an hour of usage.

Now it's successor, the NC6400 has the same problem, in fact I am typing this post on it now, with no problems, just that without warning, without any kind of similar actions before, it just freezes with the screen showing what I was doing at the moment in time.

All of the drivers are updated to the latest versions on both these machines, and the hardware (DVD drive, quick launch, wireless, bluetooth, ambient light sensor etc.) seems to have no problems.

Some possible solutions or remedies would be greatly appreciated,

Many thanks, Dann

A:System freezes on HP NC6400 when browsing the web at random

You can run a virus scan with Malware bytes: Malwarebytes

Try doing a system restore to a point before your problem occured.

Performance tweaks:
Speed Up the Performance of Vista

run chkdsk to see if you have any hdd problems: How to perform disk error checking in Windows XP

run memtest86 to see if you have memory problems: Memtest86 - Free software downloads and software reviews - CNET Download.com

Go into safe mode and open the elevated command prompt and type in: sfc /scannow
to check for file integrity errors.

*Do all of the above in safe mode (repeatedly pressing f8 after post).

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I've been having random BSODs and freezes since I can remember using my now pretty old computer (around 7 years). Never found the cause since BSOD stop errors were random. There are some repetitive stop errors but it's not always the same one, so I wasn't actually ever able to completely solve the problem.

The crazy thing is that sometimes these BSODs happen without me making any software or hardware modifications at all. There will be a period of time that everything works totally fine, then a period of a few days/weeks when I get random BSODs. Although I have to say that these BSODs almost NEVER happen after the computer has been turned on for a while (most of the time they happen in the first 30 minutes after turning the computer on) and almost never more that 2 or 3 (I'd say 3 was max) "per day". The most common occurrence is 1 BSOD though.

I have attached the log files and would really appreciate if someone is able to help in any way. It's quite annoying having these random BSODs/freezes.

Recently I've started getting random freezes too. It doesn't go to the BSOD screen it just freezes my picture on the screen and the sound goes all berserk (making a constant buzzing glitchy sound). All I can do is hard reset the computer.

Another thing worth mentioning is, that sometimes after resetting the computer from BSOD or a freeze, when the first BIOS screen shows up it sometimes freezes doing the initial check-ups on the "initializing USB controllers" (li... Read more

A:Random BSODs and freezes

21.11.2014 3:08:54 C:\Windows\system32\DRIVERS\atikmpag.sys
Dont use a BETA/Omega display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.

Also, Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not. eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts
Let us know the wattage of the PSU installed.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

BugCheck 119, {1, 1a8, 299, 298}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+3a783 )

Followup: MachineOwner

0: kd> !analyze -v
* ... Read more

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hi, Recently in the past week or so I have been experiencing random freezes that require me to hard restart the computer. Most of the time it is a complete freeze (no BSOD) but sometimes it is a BSOD.

I have tried doing a memTest (with MemTest86+) to see if one of my RAM sticks was bad, but after a 2 hour test no errors were found. I also did a system stability test called CPUstability, and ran it for 10 hours with no crashes. Finally today I resorted to a full HDD reformat with a clean install of windows, and after I finished installing all of my drivers the problem still persists but with more BSODS than freezes.

I have linked multiple 'error reports' using SF Diag Tool v4. If you need any additional info I'll be glad to post anything else you need (I'll just be sitting here hitting f5 while my steam games download). Thanks for reading -SawedOn

EDIT: So I got a new error, Windows closed all my open windows and said that there was a critical error and that my computer would be restarted in 1 minute.

EDIT2: I included a zip with dumps from the jcgriff2 BSOD tool.

A:Random Freezes and BSODs

Ok I've tried Enabling Driver Verifier by following Jack's guide. Now I BSOD on startup or seconds after the Welcome screen. I got 2 BSODS and a freeze before I opened up in safemode. I have linked the latest dumps below. Any help would be greatly appreciated.

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I get a BSODs randomly a couple times a week and freezes mostly while watching videos with VLC or KMplayer.
The first time happened after I changed settings like no mouse shadow etc to make it run faster which I undid later on and haven't changed since.

I've attached the diagnostics files, I would be very grateful if you helped me find out what the problem is.

A:Random BSODs and Freezes

You have some issue with your Storage devices.

CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs
fffff88001338000-fffff88001338005 6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+65f6
[ 70 48 8b 82 88 17:03 00 00 00 05 00 ]
fffff88001338008-fffff88001338012 11 bytes - Ntfs! ?? ::NNGAKEGL::`string'+65fe (+0x08)
[ f0 46 01 2c 30 48 8b 82:06 00 00 00 00 00 00 00 ]
fffff88001338014-fffff88001338052 63 bytes - Ntfs! ?? ::NNGAKEGL::`string'+660a (+0x0c)
[ 48 83 c0 30 f0 44 01 28:00 00 00 00 84 85 09 00 ]
fffff88001338056-fffff8800133805b 6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cd5 (+0x42)
[ e8 71 70 f2 ff eb:00 00 00 00 00 00 ]
fffff8800133805d-fffff88001338071 21 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cdc (+0x07)
[ 48 83 c4 20 5d c3 90 55:00 00 00 9c 71 b1 2b ba ]
fffff88001338073-fffff8800133807a 8 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6cf8 (+0x16)
[ 48 8b 01 8b 10 89 95 b4:00 8c 0f 00 00 08 00 00 ]
fffff8800133807c - Ntfs! ?? ::NNGAKEGL::`string'+6d01 (+0x09)
[ 00:08 ]
fffff8800133807e-fffff8800133808c 15 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d03 (+0x02)
[ 89 55 60 48 8b d1 44 8b:00 00 01 00 00 00 05 00 ]
fffff8800133808f-fffff88001338094 6 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d14 (+0x11)
[ e8 5c 7c f3 ff eb:00 2b 2f 1a 00 00 ]
fffff88001338096-fffff880013380b2 29 bytes - Ntfs! ?? ::NNGAKEGL::`string'+6d1b (+0x07)
[ 48 83 c4 30 5d c3 55 48:00 00 84 85 09 00 00 00 ]
fffff880013380b4-fffff... Read more

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I have to write this AGAIN so I'll just shorten it: had W8, W7 twice and W10, all of them with BSODs and freezes.
ZIP is here XERASER-I5-Sat_12_12_2015_164532_57.zip (2 months with Win 8, one year with the first w7 install and one year with the second, using w10 since day one)

BSODs used to be very frequent on W8 and my first W7 install, somewhat rare on my second W7 install and slightly more common on W10. Freezes started appearing on my second W7 install and carried on to W10 (fresh install, different HDD and install media)

The most common now is WHEA_Uncorrectable_Error, Windows doesn't even want to create a Minidump, it just says it's trying to create it but it never does, rebooting after 1 min.
Freezes are also random but present. It's jusually 1-2, maybe 3 once a week or sometimes I can go two weeks without a freeze, just like I did right now. Had 2 faulty dimms on my W8 and two W7 installs, replaced them with another (unknowingly) faulty pair, sent it back and got a new working RAM Kit. Same for PSUS (WHEA was already a thing on the W7 installs and I went through another two PSUS)

RAM: Good, ran Memtest for an entire day, no errors.
CPU: Good, ran Prime95 for another day, no errors, max temp is 58-59?C.
PSUs: Good, otherwise it'd just shut down like the previous faulty one (not the original one) did.
GPU: Good ? Never had it do anything weird
Motherboard: Uuh.. good? I have no idea honestly, BIOS is up to date and there are no faulty RAM slots.
sfc /scannow and chkd... Read more

A:Random BSODs and freezes on W10 Pro x64

Hi Xeraser,

I'm extremely sorry for the huge delay.
There aren't many people, we have had a steady stream of new threads for the past few weeks and I was very busy with school.
Unfortunately I didn't respond to your other thread, because I thought you already were receiving help. At least it looked like that because your thread had replies. We usually only reply to new threads that haven't gotten a reply yet, the unanswered thread list.

I've looked at the event logs, there aren't as many bluescreen crashes as I had actually expected and only 1 dump hasn't been created. The bluescreens are too infrequent for a bad installation and hardware problem, unless some device is once in a while connected.
For the dump problem, please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

For improving system stability,
Please uninstall ASUS AI Suite II, this software is known for causing bluescreens.
Please uninstall Daemon tools, Daemon tools uses some drivers that are very unstable.
Please revert any overclock back to stock if anything is currently overclocked

Please disable fast startup
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums

Event[12524]: Log Name: System
Source: Microsoft-Windows-Kernel-Boot
Date: 2015-11-22T15:07:11.735
Event ID: 29
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
Computer: Xeraser-i5
Windows faile... Read more

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Hello, about a month after constructing my new pc I started getting a lot of freezes (about once every 2 days) and 2 BSODs in a span of 2 months. I'm not sure if the BSOD related forum is the right place to post, but I did have those 2 BSODs which may contain some useful information. I have a feeling it's a hardware related issue because my pc still freezes even in Ubuntu.

Here's what I've done trying to figure out why it freezes:
Ran stress tests for GPU, CPU on both Ubuntu and Windows 8.1 (survived them), memtest86 on ubuntu for 8+ hours, survived as well;Bought a new PSU replacing my 1 month old one (Enermax Revolution XT 730W replaced into Corsair RMx 550W);Used Ubuntu instead of Windows;Used iGPU instead of main GPU (crash on both).Ran SpeedFan tests on all HDDs; no errors.

System specs:
MSI Z170A Tomahawk;MSI R9 390;i5 6600k with be quiet! Shadow Rock LP cooler;Corsair RMx 550W;DDR4 Crucial 8GB 2133MHz.

So we're left with OS, PSU, GPU, HDDs being crossed out. I suspect it's the mobo or the cpu, or something extremely unlucky like a piece of dust or something somewhere shorting everything out from time to time. (unlikely since the system was only 1 month old back then)

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My system has been playing up for a while now. I changed most of my hardware, except for one storage drive and GFX card, less than a year ago due to similar problems. Though I knew that the motherboard then was
becoming defective. Of course, when it was rebuilt I installed all the newest drivers only.
However, the problems have started again recently.
I have run CHKDSK, Memory diagnostics. Updated BIOS and most drivers.

The freezes (often with loud noise from the speakers) happen at random; sometimes the system will run for a couple of days, sometimes it will Crash/freeze/BSOD several times in a given day.
Also happens when just listening to music, browsing the web or watching a series/film.

Hope you guys can help.

A:BSODs and freezes at random

Welcome to SF kjartanovich .

A single dump is not enough to establish a pattern so if you have more please upload the rest.
Please manually check the minidump folder.

If dump files are present in that folder copy them to the Desktop, zip and upload in your next post.

The dump that was uploaded does reflect your description of the problem
with regards of using the GPU and Ethernet.

Please follow this detailed quote and roll-back to a known stable version:

Quote: Originally Posted by Arc

Install the 314.22 WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Please update the Ethernet driver:

lmvm Rt64win7
Browse full module list
start end module name
fffff880`05091000 fffff880`05139000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Browse all global symbols functions data
Timestamp: Fr... Read more

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Ive done everything
mem test on my ram they are fine the slots are fine my HDDs and partitions have all been check andall of my drivers have been reinstalled. (deleted first).

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000055441
BCP3: 0000000000000002
BCP4: 0000000000048D40
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

but i keep getting BSODs... i built this rig and my friends and i think its the mobo his asus has no problems but this gigabyte is giving me alot of problems with bsods heelp!

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Having increasingly frequent problems, with events messages showing among others:-

"Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
Session "ReadyBoot" stopped due to the following error: 0xC0000188

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce 7600 GT , 256 Mb
Hard Drives: C: Total - 953867 MB, Free - 607799 MB; E: Total - 953867 MB, Free - 68594 MB; H: Total - 953866 MB, Free - 398429 MB; W: Total - 238472 MB, Free - 4058 MB;
Motherboard: ASUSTeK Computer INC., P5Q-E, Rev 1.xx, MS1C88B03401433
Antivirus: Microsoft Security Essentials, Updated and Enabled.

The hijack log is:-
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:32:37, on 17/8/11
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\AirPort\APAgent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\... Read more

A:BSODs, random freezes etc

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I have a Sony VAIO laptop, model SVE14A290X, which had Windows 8.1 installed on it. I waited until late December 2015 to upgrade to Windows 10, and followed all of the instructions and driver downloads given on the Sony website.But since then I've been having regular freezes and BSODs, once or twice a day, sometimes more, with varying error messages.I took my computer to the local Microsoft store and they said I needed to do a clean install, which they said would solve my problems. So they did that for me, but since then I've been having the same problems, with the same kinds of error messages. Any help you can give would be much appreciated. I have followed your instructions and attached the zip file. Thank you.

A:Random freezes and BSODs

Hi scarmstrong,

Welcome to the 10forums.

In case you are using both your graphics cards, please configure your system to use only 1 graphics card while troubleshooting.
Using both graphics cards (switching) could sometimes causes problems.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from Windows Update. Be sure to ONLY install the display drivers using custom/advanced options.

2: kd> !irp ffffe0012e0c5010
Irp is active with 6 stacks 4 is current (= 0xffffe0012e0c51b8)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe0012ab44060 00000000 fffff801b936d4e0-ffffd000223e59f0 Success Error Cancel pending
\Driver\pci dxgkrnl!DpiFdoPowerCompletionRoutine
Args: 00000000 00000001 00000001 00000000
[ 16, 2] 0 e1 ffffe0012d85e040 00000000 fffff800e7d1bd88-ffffe0012d796f08 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load compl... Read more

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Hello, new forum member here, hoping one of you good folks can help me with my ongoing problem.

I bought a custom built computer 4-5 months ago and it seems like at random I am getting BSOD's and freezes. Now, I've been putting this off for quite a while, but now it is getting very frustrating to say the least. The message on the BSOD is usually "system service exception", but sometimes it says something else. Another problem I have is the random freezes. I have to do a hard reboot to turn it back on. This was happening both when I had Vista and now that I have Windows 7. I have checked for viruses with Avast and my system is clean.

My specs are :

AMD X3 720 2.8GHZ overclocked to 3.4
Gigabyte GA-MA770-UD3 motherboard
4GB ram
650w power supply
Radeon 4870 video card

Any help will be appreciated. Thanks.

A:Random BSODs + freezes

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Hello everyone. I have recently been receiving constant freezes (hard freezes, can't do anything, computer is still running but Gpu fans stop, monitor freezes, controls lock up, etc.) and BSoDs. To add some backstory, this just randomly started happening about 4 months after I made this build (I made it around Christmas, and this is the first time it ever froze or blue screened.) The freezes seem to occur after a few hours of gaming, but never while I'm gaming (meaning it freezes when I go take a bathroom break or am not doing anything that requires a lot of work from the computer,) and the BSoDs occur following the freeze, and every time until I give up. The blue screens have no rhyme or reason, either. It seems every time it blue screens, it gives me a different reason. The most common reasons, however, are 'IRQL_NOT_LESS_OR_EQUAL,' 'SYSTEM_SERVICE_EXCEPTION,' and 'BAD_POOL_CALLER.' Does anybody have any idea what it could be? I would provide a dump file, but my computer doesn't work for long enough to navigate to it and attach it to this post (I'm submitting this on my iPad.) My specs are:

ASUS M5A99FX rev 2.0
MSI GeForce GTX 980
AMD FX 9370 8 core 4.4ghz
2x8 DDR3 G.Skill TridentX @ 1866mhz
Standard 1tb HDD
Kingston HyperX SSD 256gb
Thermaltake 750w psu

Please let me know if I can provide anymore information. Keep in mind, I can only have the computer running for about 1-3 minutes before it freezes or blue screens.

I should also mention I have tried reinstal... Read more

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Hey, I've been fighting with my computer for a little over a week now and I'm starting to run out of ideas. It worked fine and dandy and the next day it started to give me BSoDs or just freeze, forcing me to reset the system. The BSoDs give no crash dumps whatsoever but I get them when a system freeze hits.

I rand checkdisk and hd tuner, ran memtest for ~6 hours with no errors and the day before yesterday I did a clean install of windows. It seemed to work for a day and a half then BAM - 2 BSoDs and one freeze in short succession. The BSoDs were while gaming, the freeze came when watching a youtube clip. So far today it's behaved but I've had it shut off for about half of the day too.

My windows 7 is x64.
Not the original installed on the system (was vista, but formated and installed 7 ~1 year ago).
It's a full retail.

The age of the hardware is everything from 1,5 years (motherboard) to half a year (GPU/CPU).
Age of OSinstallation is two days.

Currently running with catalyst 10.12 because I thought I'd go back to GPUdrivers I remember not having issues with in case they were causing anything, but that didn't help.

I'm at my wits end so I'm hoping you can shed some light on this.

A:BSoDs/Freezes seemingly at random

Just had another BSoD, but with a memory_management issue this time. That's new.

On Wed 2011-07-27 11:30:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072711-16567-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x1A (0x5001, 0xFFFFF70001080000, 0x3A2A2, 0x3A2A300074542)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Happened a minute after I booted up a game I had been playing without issues for about 2 hours just an hour before (as in, played for two hours then took one hours break). Also, getting on my nerves

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Hi there.

Me and my friend built a computer a few days ago with the following specs:

ASRock Z77 Extreme6 Motherboard
Intel Core i5 3570K
Powercolor Radeon HD7950 3GB
G.Skill Ripjaws F3-12800CL9D-8GBRL 8GB (2x4GB) DDR3
OCZ Agility 4 128GB SSD (boot drive)
Corsair TX-750 V2 Power Supply
CoolerMaster Hyper 212 EVO CPU Cooler
Western Digital Caviar Black 1TB WD1002FAEX
ASUS PCE-N15 Wireless N PCIe Adaptor

The problem:

It first started when me and my friend booted up the pc and installed windows. We were installing the drivers when it first happened and we just restarted the computer and it didn't happen again that day. However since then, whenever I try to play a game the computer will freeze and everything will become unresponsive, usually after around 15 minutes for Rome total war and 1-2 minutes for Unigine heaven benchmark. This happened with both Rome:Total War and Unigine Heaven benchmark on the highest settings possible. Just the last image that was loaded onto the screen will be there and there will be a buzzing noise coming from the speakers. The mouse and keyboard's input is not recognised when this happens. It is a COMPLETE freeze and I have to hold down the power switch on my case to restart the computer. Also, when the computer exits from sleep mode, there have been a few BSODs. I tried running memtest and both times I also had a BSOD during the test. The strange thing howver is that when I play League of Legends it doesn't freeze at all.

What ... Read more

A:Random freezes while gaming and a few BSODs

*** Stop 0x124 is a hardware error

If you are overclocking try resetting your processor to standard settings and see if that helps.

If you continue to get BSOD here are some more things you may want to consider.

This is usually heat related, defective hardware, memory or even processor though it is"possible" that it is driver related (rare).

Stop 0x124 - what it means and what to try

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.
2) Ensure that the machine is adequately cooled.
If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.
3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware.
It is good practice to run the latest drivers anyway.
4) Update the motherboard BIOS according to the manufacturer's instructions.
Their website shou... Read more

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Hi there,

About a week ago I started to get seemingly random computer freezes, which resulted in me having to restart my computer. Over the past few days I have gotten 2 BSODs, one with the error Unexpected_Kernel_Mode_Trap, and the more recent one being Clock_Watchdog_Timeout. I'm not really sure how to proceed and hoping I can get some help!


A:Seemingly random freezes, and now BSODs

What are you doing when the BSOD's happen? Also on the first one:

How Can I Fix the UNEXPECTED_KERNEL_MODE_TRAP Windows 8 Error? - Windows 8 - Windows 8

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Hello All - please let me say thanks in advance for any assistance. I completed the system specs form when I set up my account.

I have an HP Pavilion p6540f with the following:
windows 7 prof 64-bit SP1,
two 1TB Seagate hard drives,
an AMD Phenom cpu,
an ATI Radeon HD 4200 graphics card
a Foxconn motherboard.

My problem is BSODs, spontaneous reboots or system freezes. Based on what I've seen on the internet, there seem to be several areas which could cause such a problem: something wrong with the RAM, overheating, or underpowered, the graphics driver, or something in the BIOS that needs upgrading.

As for the memory, I burned memtest to a cd and booted from that and let memtest run over night to check the RAM. It came back with no errors.

As to the overheating and underpowered possibilities, there is a CPU fan, a case fan and the fans associated with the power supply. The case fan and cpu fan seem to be functioning normally. I had the original 250W power supply replaced with a new 350W power supply which also seems to be functioning normally.

As far as the BIOS is concerned, it's AMI v6.04, dated 5/21/2010. There is a file available from HP, and that I've downloaded, called sp49851.exe. This is supposed to upgrade the BIOS to v6.09. I thought upgrading would be good since one of the things it's supposed to fix is a problem related to the machine not coming out of hibernation which sounds similar to what I've been experiencing. I ran this yesterday eveni... Read more

A:Random BSODs, freezes and restarts

Welcome aboard.
Please post it following the Blue Screen of Death (BSOD) Posting Instructions so that we can obtain the necessary information we need to help you.

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I have those problems for 2 months but this week the problem is too big.My computer freezes , restarts or shutdowns at first 1 mins after i opened it.Freezes/restarting or BSOD at starting windows screen,at welcome screen and mostly 5-10 sec after displaying desktop.I scanned my pc with AVG and found nothing.I dont know what to do.I have to restart it 10-20 times(if i am lucky) to start normally.When it starts normally computer runs perfectly.I dont know what is happening.Here are computer specs and some dmps i got:

System Specs:
Microsoft Windows 7 Ultimate 32-bit 7601 SP1
Intel(R) Core(TM)2 Duo CPU E7500 @2.93 Ghz (2 CPUs)
Graphics Card: ATI Radeon HD 4890 2GB

A:Random freezes,restarts and BSODs.

Hello omonoia91.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {d, 0, 0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before th... Read more

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Hi all,

I've been getting Random BSODs and screen freezes no matter what I do, sometimes even at windows start-up as well. My PC would just freeze, processing light no longer blinks. The only thing is to press restart button on PC.

I keep using Restore points to able to get through this few weeks.


I tried almost every thing, scan file, disk clean up, a FULL malware scan and even uninstall AVG and daemon tools, using Duplexsecure to remove sptd.sys (I thought that was the issue but 2 days later BSOD appears again)

Months before this occured, my cmos battery went dead? resulting in date/time being reset but I believe this was non-related to the BSODs?

Memory diagnostic tool managed to pick up a hardware error at first scan, but i was unable to find that report under Event viewer.

My C:/windows/minidump has no files in it as well.

Report attached. My PC is about 2-3 years old, using Windows 7 Ultimate 32 bit.

ACPI x86 based PC P5KPL series
Intel Core 2 Duo CPU E6750 2.66GHz
Nvidia Geforce GTX 460
D-Link DWA 125 Wireless 150 USB Adapter for router.

I am at my wits' end. Thanks in advance and I appreciate any help/advice given

A:Random BSODs and screen freezes

No DMP files included in upload try this method

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Hello guys for the first time.I have a very shity problem.My PC restart random a few times a day or a few times in hour.The error is kernel power 43 in the event viewer.Its not a software problem, i reinstalled windows 7 go to windows 8 and 10 still the same restarts.Now im on windows 7 professional installed just now and crashed 3 times in 2 hours.I cheked my HDD its not about the HDD.My temps are perfect GPU temp is 40, CPU temp is 35.I think about drivers but i dont know. I tried with MSU afterburner who have a kernel mod to fix the error but still the same, so i think its a hardware problem.I think its a PSU problem but how i can know for sure, how i can test the PSU or please help me what i should do at this moment.Thank you everyone and sry for this english its bad

My hardware : GPU-Palit Nvidia gt 630
CPU-AMD Fx(tm)-8300 Eight core processor
RAM 4 + 4 + 2 ADATA
MotherBoard-AssRock 970 pro 3
PSU-Fractal design integra m 450W bronze
HDD : Toshiba 1 TB

Eventviewer error :
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25.1.2016 г. 16:55:14 ч.
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: GerginDarakov
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped res... Read more

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Running 64 bit Windows 7 Home Premium, I've started having both BSODs and freezes. The computer is a laptop by Sony (Vaio VGN-FW465J) that is about 3.5 years old.

The most recent changes to my computer before these began were installing/beginning to play Guild Wars 2 and obtaining a new Razer Abyssus mouse. I went through a few incorrect drivers before finding one that worked for the mouse (originally tried installing Synapse 2.0, thinking Abyssus was compatible, but it could never recognize it. I also found another driver from Razer's site that didn't work before I grabbed one that did. Possibly related?).

After those things (maybe three or four weeks ago), my computer began getting BSODs. I've tried googling the errors a few times to no avail, but I didn't think to write them down. I will try to add them here once it happens again. The computer restarts, generally booting without any signs something was wrong beyond the standard 'unexpected shutdown, do you want safemode?' screen. Two or three times, however, it has done memory checks- I don't think it found anything, but my technical knowledge doesn't really include much about that sort of thing.

Crashes seem random in nature. Some occur right after I start a game. Some occur in the middle of me playing a game. Some happen when all I have running is Skype and netflix. Some occur soon after startup (~10mins after), and sometimes I can have my computer running for 8 hours straight without problems. Generally I ... Read more

A:Seemingly random BSODs and freezes

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
McAfee Removal Tool - McAfee Uninstaller

fffff880`0b8a4718 fffff800`03c84fc0 nt!KiSystemCall64
fffff880`0b8a4720 fffff880`0904af6e mfefirek+0x4af6e
fffff880`0b8a4728 fffff880`09000000 mfefirek
fffff880`0b8a4730 fffff880`090700a4 mfefirek+0x700a4
fffff880`0b8a4738 fffff880`09000000 mfefirek
fffff880`0b8a4740 fffff880`090702e4 mfefirek+0x702e4
fffff880`... Read more

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Hey guys,

I'm looking for some advice/help for a problem I've recently been having with my PC. For the past 1 or 2 months, i've been getting screen freezes and intermittent BSODs, particularly while gaming. I found this weird because I haven't upgraded or changed anything in the system in a few years now.

my system specs are:

intel i5 2500k @ 4.5ghz/1.33V (load temps with prime95 are 60C)
corsair vengeance 1600mhz 8gb ram
nvidia GTX460 (stock clocks, 78C load temp)
MSI PG67A-G43 Mmobo
seasonic 620W psu

most components are less than 3 years old, i think the GPU is about 5 years old now.

obviously my first thought was to test the memory, which i did. The RAM passed 10 hours of memtest86 with no errors, and also passed my mobo's built in memtest utility. my PSU seems to be supplying steady power. I did manage to get the system to freeze while running prime95 the first time, however i've since ran it 2 more times and I can't get it to produce any errors yet.

the problem generally only occurs while gaming, so i thought my gpu might be a problem. took it apart and reapplied thermal paste, temps dont go above 78C. I know the gpu is still old, so could this be causing the problems anyway?

any advice/direction would be greatly appreciated.

A:random BSODs, screen freezes

Blue Screen of Death (BSOD) Posting Instructions

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· OS - Windows 10· x64· What was original installed OS on system? Win 8· Full retail· Age of system (hardware) Everything except ssd less than 3 months. SSD a year.· Age of OS installation - have you re-installed the OS? Did fresh install 2 days agos.· CPU - i7 6700k· Video Card - EVGA 970 FTW· MotherBoard - Asus ROG VIII Hero· Power Supply - Corsair 1000wThis is a fairly recent problem, at random times my computer will crash/freeze and I will have to restart the system to get it to work again.
Half the time the peripherals cut out (leds turn off) and half the time they don't.
I reinstalled windows 10, having it delete all my files and it is still a problem.
I've also tried swapping out gpus.

A:Win 10 random crashes/freezes no bsods

Please wait until the next time that the problem happens.Then recover from the problem and immediately generate this report:Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html You had 2 BSOD's (at least) on 12 June 2016).  The memory dumps are in the uploaded reports.The perfmon report's zip archive is empty. If you have it handy, please upload it - but if you don't, then don't bother to make another (I don't need it in order to analyze things). Your UEFI/BIOS (version 1701) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/151... Read more

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On 6/28, I bought a gtx 970 GPU to replace my old r9 280. It BSOD'd every few minutes and artifacted everywhere, so I got 3 exchanges, finding ones that wouldn't artifact, but the last one was still BSODing. The errors were never the same. So, I saw there was a deal I could trade to an xfx r9 390 for free, so I did. Same random BSODs, and this remained true when I ran my old GPU. Every time I changed cards, I used DDU in safe mode and everything, and reinstalled the drivers many times. Eventually I posted on sevenforums (whoops :P) Seeming random BSOD's since GPU change - Windows 7 Help Forums and he led me to uninstall Avast! which helped a little with BSOD frequency, but now 3/4 of the time I start up, I freeze at the lock screen before the mouse even shows up, and I get similar freezes randomly while on my computer. Every time I get a lock screen freeze it takes 4 restarts. So, I still have BSODs and freezes, can you guys help?

Edit: I forgot on the 4th restart, my CPU fan (the only one on Mobo control) spins at 100% until I go into aisuite to re-apply a fan profile.
Also, running a prime95 stress test immediately crashes if 4+threads are used.

A:Random BSODs and Freezes since GPU change

Blue Screen of Death (BSOD) Posting Instructions

This information will be needed to analyse the dumps.

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I'm getting frequent crashes on my HTPC in Windows 7 usually without a blue screen of death (I have had maybe one or two BSODs). Sometimes the computer will crash almost as soon as I switch it on (i.e. when I'm using internet explorer), sometimes it crashes when watching a bluray in media center and sometimes when doing nothing at all.

The system was stable, however about 5 months ago I installed a new CPU and cooler, and about a month or so later I started getting these problems. I have tried the following:

- Virus scan
- Memory check (memtest86 multiple passes)
- CPU stress test (prime95)
- Hard drive check disk
- Graphics card stress (furmark)

The graphics card did show signs of overheating and the PC crashed shortly afterwards, however I have since tried the onboard graphics card and the problems are still there. The fact that the PC can crash shortly after booting also suggests its not this.

I can only think of three things that it can now be:

- Power supply (no idea how to test this, the power supply is a good quality Corsair, with more than enough power for the components and like I said, the system used to be stable).
- Motherboard (could be this I guess - potentially I damaged it when I installed the new CPU)
- Windows 7 (hence the reason I'm here!)

In trying to fix the PC I have used a registry fixer by a reputable company (I forget which one).

I can find two mini dumps on the PC (both from yesterday when I was doing some testing) ... Read more

A:Freezes, crashing and random restarts (very few BSODs)

Quote: Originally Posted by Veggers


I'm getting frequent crashes on my HTPC in Windows 7 usually without a blue screen of death (I have had maybe one or two BSODs). Sometimes the computer will crash almost as soon as I switch it on (i.e. when I'm using internet explorer), sometimes it crashes when watching a bluray in media center and sometimes when doing nothing at all.

The system was stable, however about 5 months ago I installed a new CPU and cooler, and about a month or so later I started getting these problems. I have tried the following:

- Virus scan
- Memory check (memtest86 multiple passes)
- CPU stress test (prime95)
- Hard drive check disk
- Graphics card stress (furmark)

The graphics card did show signs of overheating and the PC crashed shortly afterwards, however I have since tried the onboard graphics card and the problems are still there. The fact that the PC can crash shortly after booting also suggests its not this.

I can only think of three things that it can now be:

- Power supply (no idea how to test this, the power supply is a good quality Corsair, with more than enough power for the components and like I said, the system used to be stable).
- Motherboard (could be this I guess - potentially I damaged it when I installed the new CPU)
- Windows 7 (hence the reason I'm here!)

In trying to fix the PC I have used a registry fixer by a reputable company (I forget which one).

I can find two mini dumps on the PC (... Read more

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I have a Compaq Presario SRF710F that has been working fine (except for the past few weeks) since December 2008. The only hardware I've replaced on it was to install a more powerful video card a few years ago.

In the past few weeks, it's started giving me random failures. Sometimes it's a BSOD (the actual error message varies most times), sometimes the whole computer freezes up and I have to restart manually, and sometimes it just turns off suddenly and reboots. Sometimes it goes a few days between errors, and sometimes it can't even finish rebooting from a failure before another one occurs.

It started a few weeks ago when I uninstalled iTunes and installed Samsung Kies and Media Monkey (ditched the iPhone for a Galaxy S3!).

I have taken the following steps:restore from restore point
deep antivirus scan with MWB and MSE
memtest86 (11 passes with no errors detected)
reinstall Windows

Here are some other specs:
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: AMD Athlon(tm) Dual Core Processor 4450e, x64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 9500 GT (Microsoft Corporation - WDDM v1.1), 1024 Mb
Hard Drives: C: Total - 238472 MB, Free - 136359 MB; E: Total - 953867 MB, Free - 267557 MB;
Motherboard: ECS, Iris8
Antivirus: Microsoft Security Essentials, Updated and Enabled

I've also uploaded the zip file from the SF diagnostic tool.

Thanks in advance for your help!

A:Random BSODs, Freezes, and sudden Restarts

Welcome aboard.

You need to do two things.
Install service pack 1.
Update nForce. It is on 2010 that is installed. Get it from Drivers - Download NVIDIA Drivers
Let us know the results.

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My Specifications:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer HP-Pavilion
System Model FK908AA-ABG a6640a
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz, 2667 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 5.13, 8/19/2008
SMBIOS Version 2.5
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 3.00 GB
Available Physical Memory 1.48 GB
Total Virtual Memory 5.99 GB
Available Virtual Memory 3.92 GB
Page File Space 3.00 GB

Memory Information:
1GB DDR2 RAM 240-pin card of unknown make [came included in PC]
2GB DDR2 RAM 240-pin card Samsung [Newly purchased and installed]

I bought this 2GB ram card today and I replaced one of my 1GB ram cards with this one. Everything was running smoothly for the first few minutes before my pc randomly froze up. Afterwards, every few minutes or so, my PC would either Freeze up, forcing a reboot or crash, with the display going black. Everytime it crashed/froze, a fan inside my PC speeds up loudly. Blue Screens of Death also occured alot. Occasionally, my PC would not start up, the display remaining black while the fan goes whirring at top speed. Once, a kind of beeping had occurred, though it hasn't happened again.

Really need some help on this one. I removed and refit the RAM cards multiple times to make sure they we... Read more

A:Random freezes, crashes and BSODs after RAM upgrade

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Hello TechSupportForum staff,

For the past few months I've been having progressively worse PC freezes.
They occur fairly randomly, but are most noticeable under load or while gaming.
When they happen, the PC freezes up for a moment and the usage of everything including CPU, GPU and HDD drops to 0 for a moment, then goes back up to whatever usage it was at prior to the freeze.

Following these events, a few days ago, I had a BSOD which was caused by AuthenticAMD.
I ran the driver verifier tool and had a few more ntoskrnl.exe BSODs and a nvlddmkm.sys BSOD after reinstalling the Nvidia graphics drivers before turning the verifier off because i'd get a BSOD a few minutes after logging on to my user account which made the PC unusable.

I've done memtest86 and HD Tune's Error Scan and both passed.

Looking forward to you your professional opinions and analysis.

? OS - Windows 8.1, 8, 7 or Vista?
Windows 7
? x86 (32-bit) or x64 ?
? What was the original installed OS on sthe ystem?
Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Retail version
? Approximate age of system (hardware)
Around 1 and a half hears old
? Approximate age of OS installation (if you know)
Around the same time as system age
? Have you re-installed the OS?
Not that I recall

AMD FX-8350
? Video Card
GeForce GTX 260 O.C
? MotherBoard (if NOT a laptop)
Gigabyte 990fxa-ud5 (rev. 1.0)
? Power ... Read more

A:Random PC freezes, ntoskrnl.exe and AuthenticAMD BSODs

Bumping for possible assistance and analysis.

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Hey, first of all I want to re-introduce myself. I've earlier had problems with this pc (actually the same as I have now) And you can read about it on the old thread. Random BSOD and freezes daily.

I would very much like you to read this thoroughly due to the problem is quite unique.

To enlighten about the problem, I will start from the very beginning.
Since as long as I can remember having this pc, there has been some issues on it. I basically put these issues into 3 different categories. The first is freezes, the second is random BSODs and the third is the dump/dmp files.

1) First issue, the freezes. This happen one time, after the PC is turned on, no more, no less. but it will happen at least one time. The thing that does seem to trigger it, is using the pc, on a level just above idle. If I e.g. start my pc, log on, and try to install something, it would instantly happen. Here it how it goes. when it freezes, I can't do anything but move my mouse, nothing will work, only my music played in Windows media player keeps on, until it hit the next song, then it stop. If I try to press ALT+CTRL+DELETE what happens may vary, but the most common is it turns over to a blue screen saying "Preparing security options" it might also just turn black, where after it show the message that it could not go to security menu, where after I press OK and the pc run normally until I turn it off, or it crashes by a BSOD. I suspect this to be linked to my SSD, and the BSODs that ha... Read more

A:Daily Freezes, Random BSODs, no DMP files.


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