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Lenovo Y500 ideapad does not power up

Q: Lenovo Y500 ideapad does not power up

Hi, I tried to power up laptop. It would not power up. just white blinking light. I tried most recommendations i found online, like unplug power adapter, batter, hit button 10 seconds, 15 seconds 30 seconds, remove ram nothgint works. I removed back cover. unplugged i guess the power port. then blinking light went away, I thought maybe it's stuck in sleep mode. It was defintily dead. plugged back in power port. The blinking light came back. the fan spans. just computer does not boot up. What are the odds both batter and power adapter both dead. thanks for your help,

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Y500 ideapad does not power up

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RELEVANCY SCORE 78.8

I'm looking around to sell my laptop but I'm not sure what price to sell it at. Best buy would buy it at $150, which doesn't seem accurate at all. Others are selling it around $700 on Amazon.Com, which seems like too much for a used laptop? Any help please would be appreciated.

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RELEVANCY SCORE 78.8

So the laptop was running on Windows 8.1 and I did the upgrade to Windows 10.  But now it won't boot to Windows at all.  It's just stuck at the Lenovo boot screen.  Been like this for three days now.  Also I get the "Preparing Automatic Repair" occasionally on boot and I can get to the Windows 10 recovery screen, but I can't do System Restore or anything because I don't have a Windows login.I am starting to feel sick about any help would be appreciated.

A:Just got a Lenovo Y500 IdeaPad - won't boot to Win...

Use the novo button to see if you can get into recovery and do a fresh install but keeping personal files

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RELEVANCY SCORE 78

So, long story short. I accidentally deleted my recovery partition and now it seems like the only thing that will get my laptop up and running normally again is a recovery disc from Lenovo. I just got off the phone with customer service and they informed me that recovery discs can not be ordered in USB form.  This is where my main issue is. My Lenovo Ideapad Y500 laptop did not come with a CD-ROM Drive. With that being said, I do not want to spend $69 on a recovery disc that will require me to purchase an external CD-ROM drive that potentially won't even work... When I asked customer support if I could return and get a refund for the disc if it will not boot through an external CD-ROM drive, they said no. Has anyone been able to run a recovery disc from an external cd-rom drive successfully? Any suggestions? I'm at my wit's end with this thing...

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RELEVANCY SCORE 78

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 78

I have a lenovo ideapad y500 with a 1366x768 screen, and I am looking to pop open the screen, and replace the panel with a 1920x1080 screen. Assuming that I purchase another 15.6 inch screen (size of the original screen), is this possible? A model of the y500 is sold with a 1080p display, and the graphics card in my model is more than capable of outputting such a resolution. I was just wondering if there is a chance that the connections between my laptop and new screen would not match as I do not know if there is some sort of standard port with screens. Thanks!
 

A:Screen upgrade lenovo ideapad y500

You would need to find out the exact model of the 1080p screen was that was sold with that model and order the same one or compatible replacement model. Laptop screens are not universally interchangeable and you can't just buy any screen and connect it.
 

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RELEVANCY SCORE 78

Sometimes the keys are working and most of the time they don't.  

A:Lenovo Ideapad Y500 Keyboard issues

Hi Subhasree16,
 
Welcome to the Community Forums.
 
Try using an external usb keyboard and see if you would have the same issue. Test it also with the onscreen keyboard to help isolate if the issue is with the hardware.
 
Update us how it goes.
 
Regards
 

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RELEVANCY SCORE 78

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 78

Hi guys, this is my first post in these forums.Now, I searched a lot for a solution to my problem, but now I'm creating this thread.I got a Lenovo Ideapad Y500, and it worked really well for like a month, then I started hearing this really loud whirring noise and some vibration coming from the left side of the laptop, near the heat vents. I shut my laptop off and when I turned it backon It was gone.But now the noise is back and whenever I reboot my laptop is goes away but then it comes back after a while. Also, whenever I run the dust removal thingy in the Lenovo energy management app, It gets really loud then it goes away.I don't really feel lots of air coming out from the vent on the leftside of the laptop. I think it might be a fan problem but my laptop stays around 45-65 Celsius mostly. I don't know how hot it runs when I play games, though. Any help on this unnatural whirring sound that starts after a while is really appreciated.  













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A:Lenovo Ideapad Y500 Fan Noise Problem

Hi TheMindlessZomb,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the Y500 fan is generating noise whenever the computer is turned ON and Dust removal feature is enabled, this may be the issue with hardware.
 
I would Strongly Suggest Calling Technical Support for Assistance.
Click hereto open a link where you can select the country and get the exact contact support number, 
 
I?m sure they will be a great help, do post us back for further queries.
 
Best Regards

Shiva Kumar






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RELEVANCY SCORE 78

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











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A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 78

Please help. Trying to upgrade it from the Store but it is stuck at installing, it seems halfway through. Left it overnight (8 hours) but still at the same place. Tried again, 3 times already but the same result. Then I tried downloading Window 8.1 ISO through official channels with success but when I try it that way it requires me to input my present Windows 8 product serial which originally came with the machine. But that didn't work because it is OEM.  Ultimately I am trying to upgrade to windows 10 but I need to upgrade to 8.1 first.  

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RELEVANCY SCORE 78

Hi,OS using is - Window10.I am not getting any sound while playing any videos in Y500 but if i put headphones to the laptop then I could able to listen the music perfectly. WHat it means? Speakers are damaged? or reinstalling the drivers will work?How much is the cost of speakers of Y500? ThanksRavindraReddy 

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RELEVANCY SCORE 78

Hi All, I have Lenovo Ideapad Y500Recently my Ac adapter stopped working I searched on the internet but cant find the replacement charger for the same Can any one help me on finding the original or workaround charger for my laptop Some Laptop Specification Lenovo Ideapad Y500Model No 59-346619 I am also attaching my current charger for reference


























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RELEVANCY SCORE 77.2

Is the use of 1866Mhz DDR3 RAM supported on the Y500?













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A:Does lenovo Ideapad Y500 support 1866Mhz DDR3 RAM

Hello Maxxender, I checked the hardware maintenance manual, it does not show support for more than 1600mhz speed per RAM stick for the Y500.





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RELEVANCY SCORE 77.2

Hello there,  I just bought an SSD drive (kingston500 gb SSD) . I use the AOMEI backup software to clonate the partition C: (from my orignal drive) to the new SSD drive. I restart and I have these following screen and I was not able to boot propertly in windows,  Can anyone help me, please? I really apreciated. I know the best option is to install Windows 8.1 and then copy the files I need it but I have installed several programs and configuration that I dont want to loose  (like Outlook, etc.). Many thanks!!   

A:Lenovo Ideapad Y500 - Unable to boot with new SSD drive - HELP

Hi @Kalessim Do you have the SATA Mode set to AHCI in BIOS?

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RELEVANCY SCORE 76.4

Hello, I have ideapad y500 and  I've noticed that when ever I shut it off and power it back on the battery has drained. Its about 12% per night .. Its rly weird bcs i am not using "always on usb" or any others features. I think that it is HW bug or BIOS. I have noticed that when  i shut it down -> unplug the power cable then i remove and again attach the battery leave it for 12hours and there weren't any battery drain. So it only appears when i just unplug the power cable and leave it. I have read some topics(some ppl have the same problem) but i haven't find any solution. Is there any solution to solve this problem?? Bios version is the latest one.. I haven find any newest bios ver on your website.  Tomas

A:Lenovo Ideapad Y500 issue - battery drain (shutdown)

I'm assuming you have win 8. Try this:On the Windows 8 Start Screen, press CNTL + ALT + DEL.On the next screen select the Power icon located in the lower Right. When the options appear, press the SHIFT key and select "Restart". When the next screen appears, select "Turn off your PC". The unit will power down completely.See if you still have the battery draining.Note: Even if the unit is off, a little drain is expected to maintain the clock, etc.

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RELEVANCY SCORE 76.4

So i've had this laptop since 2013 and it can't run the newer games without being on the lowest of low qualities. Is there a way i can switch out my graphics card for a newer one? I have the dual 650M cards right now.

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RELEVANCY SCORE 76.4

My laptop had a boot failure . I do not have OS image with me . The laptop came with pre-installed Windows 8 . How can I install and activate OS on my laptop without having OS image with me . Thanks in advance

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RELEVANCY SCORE 74

Hi all, I just started a grad school program that requires me to be in class for a number of hours each day. Unfortunately, the class has limited power outlets so I won't always be guaranteed one. I'm looking into a power bank/external battery charger for the Y500 but can't seem to find one that is compatible. I was told the power specs of my laptop are 19.5v 6.15A, but the issue is that most of the ones I've found online have a max output of 5A. Does anyone have a recommended item? Thanks for your help!

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RELEVANCY SCORE 72.4

My power adapter to my Y500 Idea pad is messed up. The wiring inside must have gotten damaged somehow and is now faulty. It only charges my laptops when angle in certain positions, or goes in and out. It's the 170W AC adapter one, but is there really a difference in using one of the small Wattage Adapters? The 170W one is just way out of price-range for me so I'm looking for one of the cheaper versions. I found one online that is "Y500 AC Adapter 90Watt 19V 4.74A". Would that work with my laptop?  I don't understand how different wattages affect my laptop (I'm assuming it affects charging time) so any help is appreciated. I generally keep my laptop plugged in with the battery removed, so I don't have to worry too much about charging the battery, if that's any help.Thank you!

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RELEVANCY SCORE 65.2

I have been using my Lenovo Y500 laptop for 5 years and there was no problem like this. Yesterday I got a new SSD to replace my hard drive and after some problems, I managed to install windows and started using it.However, there is a problem. When trying to open the laptop with power button, it no longer boots. It just gets stuck on Lenovo logo screen.The only way to get past this is pressing restore button, which opens something called Novo button menu Where I have to select "Normal startup" to start my OS. Which is kinda annoying.What could be the problem here?

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RELEVANCY SCORE 64

Hi, I have a Lenovo IdeaPad 510-15IKB that has developed some issues.  I took it apart to replace a faulty fan module, and put it back together and started having issues with video to the display not working.  Took it apart again to reseat all cables and look at the display cable and its connection to the mainboard.  All looked fine... and the notebook started fine and I had the display working again.  Then after a power recycle lost the display again, so took the notebook apart again, and found that if I removed the main power to the mainboard and reconnected it I could get the display to come back, but only until I recycled the power to the computer again, then it was gone.  Decided to just live with the notebook display not working and just use an external display via the HDMI connector, which worked fine for a few days... then the notebook just shut off.  Now it will not power back up... the AC adapter is good, verified via multimeter, I have tired to power up the notebook with the battery disconnected, no-go, with it connected, no-go, I do not get a charge or power indicator at all anymore.  I think the notebook should power up with the internal battery disconnected, yes?  It does not.  I looked in the Lenovo maintenance manual, and these symptoms point to a bad mainboard.  I can't believe that it could be bad on such a new notebook.  The fan going bad after less than a year I can live with, but loosing the main... Read more

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RELEVANCY SCORE 64

Went to turn on my Lenovo Ideapad Y410p laptop and nothing happened! No led lights with power source on and battery in. When I used it two days ago, I ran AVG and spy-bot and everything was fine. Used it a little bit and turned it off. Now nothing??? Did the power/battery disconnect with holding power button for 30 seconds... nothing. Both batteries 9 cell and 6 cell had full charge, tried my other Lenovo charger... no go. A surge couldn't have happened as the laptop is plugged into same strip as my other lenovo laptop is and that one is working fine.





Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64









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A:Lenovo Ideapad Y410p won't power on... No power light?

Hi jack61 , 
 
 
Greetings. 
 
We now know, power drain failed. No LED error codes , No beep codes
No activity lights even with battery charging led.
Not turning on even with known good charged batteries. 
No power even with known good ac adapter.
 
What we can try:
Try plugging it directly on the wall and press novo key (number 1 page 7) to turn it on instead. 
Check if the power port shows any signs of burnt / damage / looseness . 
Press Novo key using a charged battery. 
Remove battery, harddrive , memory and other accessories and plug directly with a known working adapter and or with a charged battery ( it should at least beep). 
 
If all fails , you can have it checked for the motherboard issue with a technician (checking on the internals /cleaning or reseating parts connected to the board / applying thermal paste (for processor isolation) / checking on dc in board and port).
 
You can check for your warranty here and call in tech support for service. 
 
 
Regards

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RELEVANCY SCORE 60.8

I have an issue with my Lenovo IdeaPad G710 (model name: 20252).
When I press the power button, the led indicator lights up, the fan starts spin but the monitor doesn?t turn on and the computer doesn?t power up.
Sometimes if I leave it for a couple of hours like that, it starts up by itself and after the OS (Windows 10) is loaded, it works fine. After that if I turn it off, the problem arise again.
I?ve tried with external monitor also but the situation was the same.
Please for your help!
 
Attached image removed
 
Mod's Edit: Image removed for the owner's protection as it showed the serial number of the system. Please edit out the serial number if you wish to re-post the image. Thanks!
 
Machine Type Model  59412640
 

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RELEVANCY SCORE 60.8

i have a lenovo ideapad 320 could u tell me how to use the lenovo power mangment i setbup it but i cant found t on my laptop
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 60.4

Hello,I just formatted my Laptop after switching hard disks.I bought a hybrid 2TB Hard drive (with 8GB SSD built in inside) And I know the Y500 has a 16GB SSD built in as well.So now my D drive is the 16GB SSD.Windows is intalled in C drive (the normal HDD) In the past I haven't used it at all,But I wonder now how should I ? Do I just install important applications on my D drive instead of C drive?Or there is more to it? Thank you in advance,Elad.

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RELEVANCY SCORE 60.4

HiI have Y500 with 1TB HDD and 256GB mSATA disk with Windows 10 on it.How can I replace old SATA HDD to SSD and leave my operating system on mSATA disk?

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RELEVANCY SCORE 60

Im desperately looking for help.When i plug charger in notebook led indicator of batery wont light up and notebook cant be switch on. Even charging not working. I try new charger cable but it wont help. I have open notebook and disconnect battery - nothing changed.I measured if power get to mainbord and there isn problem.Could someone help me? Thanks in advance.

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RELEVANCY SCORE 60

Hi; I just had a ideapad 520 and it has 2 USB ports. When I connect my Android device it gives only about 350mA. How can i charge my phone with this PC.

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RELEVANCY SCORE 60

Hi, I just got my ideapad 210 today and was wondering if it is possible to get a regular laptop charger for it. The one supllied with the machine is very short and the powerpack unit attached to the plug is incredibly bulky. Very poor design feature. I have looked online and can only find similar power supply units.I have had issues with 3rd party power supplies in the past and I was wondering if Lenovo produce a more 'old fashioned' but useful power cable?

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RELEVANCY SCORE 60

I tried different methods from internet had suggested but its still the sameNon of the led light up removing the power source and holding power key for 30 sec  and connecting back to power source didnt work at all butWhen power button pressed for 20 sec with ac connected and leave the battery led light up for about 4 second(white Light) then nothing happens what might be the problem?????? 

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RELEVANCY SCORE 60

I have a LeNovo IdeaPad 100-15IBD, Model Name 80QQ, purchased Feb 2015. When I try to power it up, the power light comes on and the battery light comes on, but there's no fan and the screen is black. If I press and hold the power button for 10 seconds (with the lights on) the lights go off again, which I presume is doing a hard power down. I have tried removing the AC power and the battery (which involves taking the keyboard off first!), leaving it an hour, pressing and holding the power button several times for 20 seconds each, then plugging the battery and AC back in and powering up - but the symptoms are unchanged - power light, battery light, no fan, black screen. I have tried the "One Key Recovery" procedure using the Novo key - this produces the same symptoms as a normal power up - power light and battery light come on, but no screen and no fan. Any suggestions? I'm still in warranty so worst case I can send it off to get it fixed, but I'd rather find a way to fix it myself and not have to send it away.

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RELEVANCY SCORE 60

Where did my new topic "Lenovo Ideapad Y410p won't power on... No power light?" go???I posted an update to a post I made two years ago. It should be new and at the top as it's concerning TODAY, not back then?  I posted in the Lenovo P, Y and Z series Notebooks section. 





Lenovo Ideapad Y410p - Intel Core i7 4700MQ - DDR3 16GB Memory - Samsung 850 EVO 500GB 2.5" SATA III SSD +24G SSD - 1TB HDD SATA II HDD via Ultrabay - DVDRW via Ultrabay - Single/SLI Nvidia 750M + Intel 4600 HD - 9 cell 7800mAh battery - Windows 10 Pro x64

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RELEVANCY SCORE 60

i dont know that its because of some unexpected backgroud event or what. but plz fix this.i can easy boot up my laptop and work on it but sometime( twice or thirce a day) its screen turn with but the screen and cpu is on with a glow on screen but i cannot do anything except turning off with power button i want its fix quick


























Event Viewer 12_23_2017 6_03_23 PM.png ?93 KB

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RELEVANCY SCORE 60

Hello, I have bought a lenovo ideapad 320-15ast,Cpu: AMD A9-9420 3.0GRam: 8 gbAdapter Description AMD Radeon(TM) 530Adapter Description AMD Radeon(TM) R5 Graphics The laptop is bought 3 months ago, since the day one I have been experiencing bad things.Such as:The battery doesn't charge always when it is plugged in, it just says "Plugged in, not charging" and it is stuck at 95% for an example, sometimes it is 99%, 85%, 97% (it is really random). I have tried to troubleshoot it, tinker a bit with the settings, have done everything possible so far (at least everything that I found online that is related to this issue), but again, a faulty battery is not a big deal atm. My laptop restarts out of nowhere, at least once or twice daily, well that is actually a big problem for me, cuz restarts are inpredictable, it happens randomly (When I am using chrome, playing video games, doing something in MS Word, or not doing anything). I checked the event viewer, and this is what I get: Critical - event id 41, Kernel-Power:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. I tried to do everything that I can system-wise (tinkering around with all the possible settings), the problem was not solved, so I decided to reinstall windows again, I did, the problem wasn't resolved, then I tried to reinstall it again, the problem wasn't solved (which means I did a c... Read more

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RELEVANCY SCORE 60

Hello guys, Today I have installed a SSD drive on my IDEAPAD Y500, In a few days I will upgrade the memory stock (8 gb) to 16 gb. And I want to know If I can install W10 pro on Y500. I was looking on the support and there is a lot of information and software for this laptop to w10. I want to install it directly from lenovo, Is any chance to do that? Is everything working fine on w10? Any help or suggestion please? Many regards!!

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RELEVANCY SCORE 59.2

Unfortunately my Lenovo IdeaPad Yoga 13 Laptop has gone faulty just a month outside my two year warranty.  After being inspected this has come back as being customer fault as it is the centre pin in the power connector that has been bent that has caused the issue.  However Feel that this is a very poor design and that for an item at this price point that it is not fit for purpose.  Also when I was speaking to a work friend they had bought the same item only a few months before me and had the exact same fault.  I have since done done a small search and seen this same issue has been raised on a few forums over the last few years.   I was was hoping to get a view on how common this was and if you have been able to resolve.  If anyone else has had this issue please can you let me know and also how long you had the item before the issue began.  Many thanks 

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RELEVANCY SCORE 59.2

Hi, I'm looking for a power supply for my Lenovo Y510P with a single dedicated graphics card (not SLI, therefore, via bay). I was wondering if you could recommend a product that could be shipped to Italy: I saw on Ebay, among the 120W power supplies, this model https://www.ebay.it/itm/Lenovo-IdeaPad-Y570-0862-26U-New-Genuine-DELTA-AC-Adapter-120W-Power-Charger... Do you know any more?

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RELEVANCY SCORE 59.2

Hi, there is a small LED light on power button itself (keyboard) on this laptop which is always on when computer is running. It's really distracting when watching movies at night. The light on power button is the same like CapsLock or NumLock lights which you can turn off easily. Is there any way to temporary turn off power button light?  

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RELEVANCY SCORE 59.2

Hi,  Wondering if anyone can help. My Lenovo ideapad 100 suspends the computer after 5 minutes of inactivity (while pugged in), despite the power settings at 60 minutes on power and 20 minutes on battery.  I don't know why, but it has only started doing this in the last few weeks. Has there been a Windows 10 update or something that would mess with the settings?  But more importantly, what can I do to fix this? I need to be able to review work without my screen going blank after this short period of time. 

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RELEVANCY SCORE 59.2

I just recently bought this new laptop lenovo IDEAPAD 500-15isk, about 2 weeks old.I notice that i need to press power button twice every time i turn on this laptop.On my first attempt pressing, it power & battery LED indication only last for 2 seconds, then off.The laptop start working right after i press again the power button on the second time. I suppose this new laptop wasnt supposed to be like this.Does anyone ever come across this issue and know how to solve this? Thanx in advance 

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RELEVANCY SCORE 59.2

In a nutshell, I noticed that my laptop screen would randomly start turning off for no reason while the laptop was still running. The "fix" for this would be to open the laptop up farther. Eventually, only the most wide-open orientation would allow the screen to display, and even that has ceased to work consistently.So I have read other posts about display issues that are common, so I will try to be as specific as I can. THIS IS NOT:  A software issue, as best I can tell. My screen does not show lines or strange patterns, it just goes black. And I don't mean the display goes  blank, it actually turns off. No light. A screen issue, I don't think. The screen displays perfectly well for short periods, and then just cuts off. It seems to be effected by the position of the display (e.g. How open the laptop is). I have to open the laptop as far as it will go for best effect, and even then, the screen will simply shut off after several minutes. Sometimes I can find a "sweet spot", and get the display to function for an hour or more, so long as I don't jostle the laptop more forcefully than using keystrokes. A GPU issue. I have hooked up the laptop, during period of screen blackness, to an external display. Everything shows up fine, which I understand would not happen if the GPU was having problems. MY MAIN QUESTION FOR THOSE SMARTER AND MORE SKILLED THAN I:Is the issue likely a loose screen cable, or something similar? Something that would cau... Read more

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RELEVANCY SCORE 58.8

Lenovo IdeaPad 320-15IKB (80XL02T0RA) doesn't turns on and off by power button.BIOS Version 4WCN39WWI've dowloaded latest drivers, fixes and installed all of them.After this actions power button stopped working.I think it happened after BIOS update.I can only turn on laptop by using NOVO button. Although the light on the power button is shining when laptop is on.I've seen somwhere on the internet about disconnecting battery from BIOS to restore factory settings, but this laptop almost just from store and I don't want to break warranty with this action.What can I do without returning this PC to the store?Maybe I can somehow downgrade BIOS version?Or maybe there is a safer way to fix my problem?

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RELEVANCY SCORE 58.8

Hey I have Ideapad 500-15ISK . Surprised that the new notebook can't start properly. After power on, it kept in the black screen and can't go to Windows 10. (The power button light is on). i read about some solution like(unplug the AC adapter and take out the battery. Then, you push the power button 10 times in a row at one second intervals. Next, you push and hold the power button for 30 seconds. Then you put the battery back in and push the power button) but my laptop has built-in batterywhat can i do ?????????????????????

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