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windows xp shutdown problem, hanging at windows is shutting like forever pls help

Q: windows xp shutdown problem, hanging at windows is shutting like forever pls help

hi new hir

i have this problem in my computer, im running a windows xp sp2, it has a problem in shutting it takes too long for it to shutdown and it hangs or freeze in the windows is shutting down screen like forever and i have to do a manual shutdown by pressing power for 5 seconds, pls help me with this, I've done a hijackthis scan and here is the report...
I will be very happy if you can solve this, thank you in advance

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:43:43 PM, on 8/6/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Documents and Settings\Delfin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/?ref=cue
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.5\iobitToolbarIE.dll
R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
R3 - URLSearchHook: (no name) - {3d752842-6b94-4378-9964-31fcb79e9d86} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.5\iobitToolbarIE.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: CStat - {DD92DE22-ED91-4560-B788-DEE2B26612E6} - C:\Program Files\DeviceVM\Browser Configuration Utility\IEHelper.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - (no file)
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll
O3 - Toolbar: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.5\iobitToolbarIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 4] C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Delfin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1310281823703
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater - Unknown owner - C:\Program Files\Application Updater\ApplicationUpdater.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
O23 - Service: Cacheman Service (CachemanService) - Unknown owner - C:\Program Files\Cacheman\CachemanServ.exe (file missing)
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NTI BackupNowEZSvr - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Service Manager (svchost32) - Unknown owner - C:\WINDOWS\system32\oobe\svchost.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12236 bytes

RELEVANCY SCORE 200
Preferred Solution: windows xp shutdown problem, hanging at windows is shutting like forever pls help

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: windows xp shutdown problem, hanging at windows is shutting like forever pls help

Uninstall anything on your system related to I0bit, read Here why you should.

Next,

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from either of the following links :-

Link 1
Link 2
Ensure that Combofix is saved directly to the Desktop <--- Very important

Before saving Combofix to the Desktop re-name to Gotcha.exe as below:


Disable all security programs as they will have a negative effect on Combofix, instructions available Here if required. Be aware the list may not have all programs listed, if you need more help please ask.

Close any open browsers and any other programs you might have running

Double click the icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)

Instructions for running Combofix available Here if required.

If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.

When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read Here why disabling autoruns is recommended.

*EXTRA NOTES*

If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...

Kevin

Read other 1 answers
RELEVANCY SCORE 74.4

When I try to check for updates, it just hangs for at least many hours with little to no apparent CPU, Disk, or network activity. The update check cannot be canceled (other than by rebooting). Clicking "Cancel does nothing". I can close the window but checking on Windows Update just bring ups the window and shows it is still checking.

The attached zip contains 3 files:
1. When I ran HotFix it went to about 95% complete & then hung there for hours (See HotFix.jpg)
However, It finally did finish with no error message.
2. When I ran sfc /scannow, errors were reported. See sfc.jpg
3. See also CBS - Copy.log

Thank you VERY much for your help.

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RELEVANCY SCORE 73.6

hello! good day!
I have this laptop eMachines e725. i reformat it then installed win xp successfully including the drivers.. But when i turned it off, it hangs on the "windows is shutting down screen" and never shutdown not unless i press the power button to force it to turn off. so I tried to run it in SAFEMODE, fortunately it could shutdown normally.

what's the problem with my laptop?
pls help me.
 

A:windows is shutting down hangs forever!

maybe the drivers you installed are corrupted or outdated? reinstall all drivers
 

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RELEVANCY SCORE 68

Can anyone give advice on why explorer would always make my computer hang up so that I can't just go to start and then shutdown, but have to press CTRL-ALT-DEL and then click on shutdown every time I turn off my computer? It always hangs, then comes up with the window that says it is going to "end this program now" and you can choose to end now and lose any information you might have not saved. I also get a message from Zone Alarm saying that Windows Explorer is trying to access the internet. Is that something that it is supposed to do?

HELP??
 

A:Windows Explorer.exe hanging up on shutdown

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RELEVANCY SCORE 65.2

I have already posted this at Windows NT/2000/XP section. Here's the link:
http://forums.techguy.org/windows-nt-2000-xp/733494-shutdown-hangs-windows-shutting-down.html

I am at my wits end over this problem. I cannot reboot or shutdown my computer. The shutdown hangs at 'Windows is shutting down'. I have to turn off the main power or keep the power button on my cabinet pressed. I can put it on Standby though. My OS is Windows XP Service Pack 2. I cannot shutdown or reboot in Safe Mode as well. System Recovery doesn't work. Cannot repair using Win XP CD because Setup doesn't detect any previous installations (That's another problem altogether). The problem started when I opened my cabinet to install an extra fan. I have removed that fan and all other fans but the problem persists. I cannot save any settings because everything is undone when I restart my computer

Other things I did:
Removed extra RAM ( I have two 1 GB sticks). I removed one and kept other and vice versa.
Removed DVD ROM Drive
Removed my Mouse, Keyboard and used other non USB keyboard.
Disabled Sound card, Ethernet, Firewire from BIOS (All that is inbuilt on my mainboard)
Removed almost all additional software (Photoshop, Corel Draw, Sony Vegas, AVG etc)

Please help. Here's my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:16 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mod... Read more

Read other answers
RELEVANCY SCORE 65.2

I am at my wits end over this problem. I cannot reboot or shutdown my computer. The shutdown hangs at 'Windows is shutting down'. I have to turn off the main power or keep the power button on my cabinet pressed. I can put it on Standby though. My OS is Windows XP Service Pack 2. I cannot shutdown or reboot in Safe Mode as well. System Recovery doesn't work. Cannot repair using Win XP CD because Setup doesn't detect any previous installations (That's another problem altogether). The problem started when I opened my cabinet to install an extra fan. I have removed that fan and all other fans but the problem persists. I cannot save any settings because everything is undone when I restart my computer

Other things I did:
Removed extra RAM ( I have two 1 GB sticks). I removed one and kept other and vice versa.
Removed DVD ROM Drive
Removed my Mouse, Keyboard and used other non USB keyboard.
Disabled Sound card, Ethernet, Firewire from BIOS (All that is inbuilt on my mainboard)
Removed almost all additional software (Photoshop, Corel Draw, Sony Vegas, AVG etc)

Please help. Here's my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:17:16 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\s... Read more

A:Shutdown hangs on 'Windows is shutting down'

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RELEVANCY SCORE 64

Windows XP proffessional edition x64 sp2

newly installed with new components (no old parts)


Hi I have a huge problem, this is getting so annoying I dont know what to do anymore, I've searched the internet for answers but without any luck. I've posted help on tons of forums and got some hints and tips but not anything to solve my problem. I stumbled over this place and could see many competent people, I just hope one of more of you can help me too.

I have'nt found out much but I have found the logbook and what actually happens during this shutdown.

In eventvwr under the security file I found this right at the time of the shutdown:
------------------------------------------------------
[Source: SECURITY]
[Category: System Event]
[Type: Success A]
[Event ID: 513]
[User: N/A]

Windows is shutting down. All logon sessions will be terminated by this shutdown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
--------------------------------------------------------
This is the only information I found somewhat relevant. But from my own experience I can say that windows is doing a proper shutdown, closing everything down then logging off and saving settings etc. And there I am, dumbstruck.

This happened for the first time 5 days ago (had the computer for a few months) I've updated drivers, run windows update, scanned for viruses and nothing helped. It happened yesterday and then again today. Both times I was... Read more

A:Windows is shutting down. All logon sessions will be terminated by this shutdown.

anyone at all have any clue?

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RELEVANCY SCORE 62

I'm not sure where to go. I don't remember when this problem arose, as I don't shut down very often.

Here is my HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 1:14:23 PM, on 2/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\NoAds\NoAds.exe
C:\Program Files\Sony Handheld\HOTSYNC.E... Read more

A:Can't Shutdown or Restart Windows XP. Gets hung up at "Windows is shutting down" scr

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RELEVANCY SCORE 61.2

I have A Lenovo y520-15IKBN laptop that is relatively new. I bought it in February 2019. There are two issues that persist right from the start :  1) Windows 10 being unresponsive but I am still able to move the cursor (but no clicking). This issue auto-resolves after like 20-30 seconds. 2) Windows 10 being unresponsive totally and nothing I can do but forcing shutdown. How to Reproduce The IssueIssue No.1 : Simply by shutting down and booting. Right after logging in and waiting for a while (5-7 minutes), this issue happens. The issue resolves itself after about 30 seconds. After the initial hanging, there will be no other hanging of the same kind. For additional note, the issue somehow responds to the closing of the lid so it will sleep immeadiately. Also, the issue never happens when I play games.Issue No.2 : Happens randomly but not in a frequent manner such as Issue No.1. It never happens when I play games as well. It happens when I am navigating around windows 10 (like windows explorer, browsing, etc). Being total unresponsive, closing the lid won't do anything. Actual Footage of The IssueIssue No. 1https://drive.google.com/drive/folders/1WW2kQ4DSPY4k4WSCqhX3f-RNtWZkwEZm?usp=sharing In this video, the freezing/hanging part happens for about 50 seconds. 00:26-01:16.  Additional Info:1. BIOS version - 4KCN40WW. I once tried to update the BIOS to 4KCN45WW hoping that it will resolve the issue. However, it became worse. My online games got ... Read more

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RELEVANCY SCORE 60

Please note, I am typing on a DIFFERENT computer (IP address) than my other PC that has the problem - specifically a Windows 10 "Forever Loading" Problem, I believe. It is a 3 year old DELL, with Windows 10, so I cannot run the above suggested SysInfo Utility.

That said, I had an automatic regular Windows 10 update, which took forever and ever. While it seemed to be finishing; my DELL logo appeared, then I get my welcome screen and it allows me to very S-L-O-W-L-Y type my password; then my center screen wallpaper appears, but never any of my desktop icons. After much passed time, my task bar appears but no icons on it. The time appears in right hand corner of task bar, but the real time never advances. Lastly the dreaded spinning blue circle remains in the blank Task Bar. I have tried unplugging overnight, restarting, and the same thing. The Windows start button appears on task bar, but nothing works, because nothing has loaded on task bar or on my desktop. I have left it on overnight in hopes of a wishful escape of this endless loop it is stuck in.

Checking online, I have tried various suggested processes (getting to Task Manager, trying to restart explorer.exe, running new task (msconfig), tried to get to Safe boot to reboot, but cannot do any of those things due to the dreaded spinning blue circle. I simply can't get anywhere except to Task Manager, but nothing actually works within there either. Help Please?
 

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RELEVANCY SCORE 58

Hi,
 
I am in dire need of help at this moment in time. My laptop has gone from adequate system response to extremely irratic and non responsive in the past week. I would not ordinarily post to a tech site with system response issues, but this time I really need some help figuring out what is causing the laggard performance. I use this laptop for college classes and some surfing along with some excel and word. Nothing much else and I try to keep it as lean and clean as I can possibly manage.
 
Laptop is HP 6930p
Windows 7 os
Norton Antivirus premium
MBAM premium antispyware
 
I uninstalled AOL computer check up which worked well for a few days then I believe the issues started to appear. It was eventually uninstalled and system performance seemed faster but now periodic hangs and non responses are the order of the day. Really really annoying to find that everything takes approx 15 to 30 seconds to actually respond. That is from opening an excel spreadsheet to closing a web window. Sometimes nothing happens and I resort to restarting my system. Lets see if we can figure these niggling issues out before taking it to my local pc tech.
 
Any assistence is very appreciated
 
Gerry

A:System not responding/hanging forever, please help

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 57.6

My pc hangs when i insert usb. initially hanging problem started when i mounted in daemon tools den when i inserted memory card reader nd nw when i insert my pendrive. Sumtimes it also hangs suddenly. But everything worx fine in safe mode. No virus -Quick Heal nd No malware even in online panda secutrity scanning. Any suggestion? Plz. Help.

A:Windows 7 Hanging problem !!!!

Remove daeman tools and see if that helps.

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RELEVANCY SCORE 57.6

I will be working with XP in regular mode and it will randomly hang when I am doing something (in this forum, wmp, firefox, ie, av scans and sometimes on the Windows Starting screen). But when I reboot into safe mode w/ networking (im in it right now) it hasnt hung yet (going on 4 hours or so) but in reg mode I get 15 - 20 minutes tops.

My HijackThis Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:27:22 PM, on 12/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll (file missing)
O2 - BHO: McAfee PopupKi... Read more

A:Windows XP Hanging problem

please ?
 

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RELEVANCY SCORE 57.2

I am trying to help a friend out, he's running W7HP 32bit anyway, recently when he starts his PC, it gets to the blue screen area (Not a BSOD) just before the time when the usual password entry prompt usually appears but instead it simply hangs there forever, with the status cursor (blue animated circle) revolving with the words: "Please wait...."

Firstly I figured he may have a large W7 update in the final stage of the install but usually there is white text giving the update progress/status. He claims that he has done nothing unusual or installed anything recently except for creating a Password recovery disk.

Could someone please run a few possibilities by me, as to why this might be happening?

I would appreciate it very much,
Thanks for your time & effort.

A:PC hanging forever prior to Password entry

Troubleshooting Windows 7 Failure to Boot

Try it, it might help there.

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RELEVANCY SCORE 57.2

Hello everyone I have a problem that's been annoying me for the last 2 months. ( I didn't know where to post it so I put it here)

So, I bought a computer, and it has a problem.

It just shuts down. And then turns on again. (maybe it turns on immediately after that, maybe in a week, maybe in a day, seems pretty random)

And it's not a force shut down, it's the shutdown process, closing the programs, and you can even click 'cancel' and stop it. (still annoying nevertheless)

A week ago I changed the option of 'what the shutdown button does' = do nothing

A week later, the computer starts shutting down while I was playing some starcraft and closes the game, and I manage to click cancel, and the shutdown stopped.

When I now check 'what the shutdown button does', the option has reseted to 'shut down'.

1 month and a half ago, it would shut down and turn on continuously, with process, sometimes it would just shut down completely before the windows loads, as if the shutdown button was held for like a couple of seconds.

Why would a computer do this?
It's really puzzling for me, the explanation that I found is that the shutdown button gets shortcircuited or something, and gets activated every now and then, enabling the computer to shut down and turn back on.

Strange...

The operating system is Windows 7 Home edition
processor: AMD Phenom X4 955 3.20 Ghz
64 bit operating system
It has been overcloacked in the past, but it isn't now.
The CPU doesn't get o... Read more

A:Unknown problem, computer shutting down (with shutdown process)

If it happens all of a sudden it is very likely to be either a short or a spike coming from your electrical supply. (Surge protector, wall outlet....) All computer power supplies will shut down if voltage or available current go below a needed threshold. It could also be related to the computer's power supply.

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RELEVANCY SCORE 56.8

I'm having a hard time figuring this one out. I put Windows 7 Home premium on this laptop that orginally came with Vista 32bit but I know I'm having a driver issue becuase it's hanging on a lot of stuff. When I turned on driver verifier it immediatly blue screened on reboot so now I'm just trying to figure out which driver is the issue. I'm attaching the dump files. The initial blue screen seemed to point to the Synaptics Touchpad but I'm not sure if that's the problem. I might try uninstalling it and seeing if windows can install it's version of the driver.
Any help is appreciated.

Thanks,
Brian

I have a HP Pavilion dv9200 CTO

Laptop
Product# RL015AV

Windows 7 Home Premium 64 bit
Orginal O/S Windows Vista 32bit
Full Retail version of O/S
3 years old
New install about 3 months
AMD Turion 64x
2 Gigs of RAM

A:Windows 7 Hanging. Driver problem

I forgot to add the autoruns.

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RELEVANCY SCORE 56

When ever I open a new window in Internet Explorer (including starting IE) or a link opens a new window or a pop up window appears the new window will hang or just sit there for 15 - 20 seconds and then load. It's even a bigger problem if I click a link that has a pop up then I have to wait that time for each window that opens. I also noticed that when I was burning a disc and I opened an internet explorer window almost the entire buffer emptied before before the window came up. Which leads me to believe something is happening to take all my resources (I know not supposed to do anything while burning).

If I click a link and it uses the same window the page loads up just fine. It's just when a new window opens.

This just started happening about a month ago and all of my searching has turned up nothing that helped. I've tried the msrepair, the cmd lines, you name it.

Have a p4 1.9ghz, 768ram
IE 6 sp1 and all the updates

Here is the hijackthis log. Thank you for any help on this and it will be greatly appriciated.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
D:\Mu... Read more

A:Problem with IE 6 Hanging/Slow Opening NEW windows

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RELEVANCY SCORE 56

Keep trying to turn my laptop off and it keeps saying either 'Logging Off' or 'Shutting Down' forever until i manually turn off my laptop by using the power button.

Anyone know why this is happening???????

A:Logging Off/Shutting Down Forever...

Hello KhazR, welcome to Seven Forums!


It sounds as if something the PC manufacturer placed in the msconfig startup file is not shutting correctly, as a start, have a look at Method Two of this tutorial at the link below and be sure to post back with any further questions you may have and to keep us informed.
How to Change, Add, or Remove Startup Programs in Windows 7

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RELEVANCY SCORE 56

Hi:
Recently, it takes forever to shutting down Win 7 , while opening/starting Win 7 has no problem at all. Often, I need to forcibly shut down Win 7 by using a power button at the top of the PC.

Any helps on this issue would be greatly appreciated.

Thanks,
 

A:Shutting down Win 7 takes forever, ....

Start - in the search box > Type
msconfig
Click on the Start Up Tab.

Write down carefully what is listed and post the list here.
Or post a screenshot
http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
-----
Start > Search box > Type
cmd
Then right click on cmd.exe [at the top] - Right click on Run as administrator.
Type
Tasklist

Enter - let it load processes.
Then click on C:\ at the top left of the command window.
Edit - select all - edit - copy.
Paste the list in your next reply.
 

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RELEVANCY SCORE 56

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 3019 Mb
Graphics Card: Intel(R) 4 Series Internal Chipset, 1285 Mb
Hard Drives: C: 746 GB (658 GB Free); E: 298 GB (39 GB Free);
Motherboard: Dell Inc., 0C27VV
Antivirus: Avast Antivirus, Enabled and Updated

Recently when I restart or shut down it goes through the usual procedure and arrives at the final stage, ?shutting down?. And then I see the light chase its tail around the little circle for so long I usually disconnect from power. I have no idea what causes it. What to do?
 

A:Shutting down takes forever

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RELEVANCY SCORE 55.6

Hi - I have tired malware removal and fix windows tools but have not been able to eliminate problem.  The system will work but with long time  latency.
 
I need to work with someone that can step me through the diagnostic and repair. Help!
 
Thanks in advance.
 
jason

A:Need help with Windows hanging up on Boot. Explorer.exe or Werfault.exe problem

Still Looking for help on a Windows Boot problem. Need to step through a detection and solution process. Anyone want to take on a challenge?
 
Thanks again.
 
Jason

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RELEVANCY SCORE 55.6

Hi!
Today, when I switched ON my laptop, windows (windows 7 professional 64 bit) started updating.

More than two hours have passed, it is still showing 'Configuring Windows Update, 70% complete, Do not turn off your computer' .

Pls guide about the safe way to come out of this problem, without losing my data.

Best regards

A:Hanging problem in latest Windows 7 Professional updates

Depending on exactly which updates are involved, 2 hours is not excessive.
Was Service Pack 1 one of the updates?

give it another hour or so, and if it's not moved at all, you may have to power-off the machine, and hope that the install either completes next time around, or backs out gracefully.
If not, then you should be offered the option next time around to do a Startup repair - which should work.

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RELEVANCY SCORE 55.6

well today my computer crashed..and burned.. heres what happend

my pentium 3, xp prof. , 256 mb ram, 64 mb vid geforce, computer got a virus, and my scanner got rid of it.

i scanned with adaware and then rebooted. after i rebooted my computer would hang or freeze at the loading splash screen (where its black says windows and has a loading bar)...

i restarted in safe mode because my computer just WOULD NOT start. i performed system restore.

it rebooted and loaded fine and after said that system restore has failed blah blah blah not sure why, no changes have been made...but by now myc omputer is up and running. i try to go on the net and, to my surprise [sarcastic] somehtings wrong. my connection is disabled.

i try to enable it, connection failed. i check my rouuter, its fine. check the cords, there fine. i cannot even browse to my router page. i reboot and then when i come back, after a few more splash screen freezings,

my connection dissapears. then it cant find my netowrk device! WHAT THE FU*CK!

i uninstalled it then reinttsalled it..still ntohing... it says:

This device cannot start : error code (10)

or something like that. i cant get it going.

and NOW to top it off my computer wont do ANYTHING. whenit does boot up is instantly shoots up to 100% cpy usage and my computer hangs. all i can do is kick the peice of **** around the house..
hopefully someone can help. im right pissed off and ive given up (for now) and im gonna go have a couple bong hits while ... Read more

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RELEVANCY SCORE 55.6

Hi:
Recently, it takes forever to shutting down Win 7 , while opening/starting Win 7 has no problem at all. Often, I need to forcibly shut down Win 7 by using a power button at the top of the PC.

Any helps on this issue would be greatly appreciated.

Thanks,

A:[SOLVED] Shutting Down Win 7 takes forever, ....

This may help: 3 Ways To Speed Up The Windows 7 Shutdown Process

Also, make sure no external hard drives are connected at shutdown. I know from experience on my own rig, shutdown takes twice as long when that's the case.

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RELEVANCY SCORE 54.8

Wdi [Windows diagnostic infrastructure] Service Host Hanging.

A check of my Problem Reports and Solutions, recently showed a long history in this feature with Wdi Service Host crashing on an almost daily basis, and sometimes actually failing some days in multiple instances. The following snip details are a couple of random selections of the same problem;



[ATTACH]12938[/ATTACH]
I have no idea how to even start correcting this daily failure. I have carried out an elevated admin level command sfc/scannow, however this produced no useful information to assist me in fixing the problem. I?m completely confused with this, and don?t know what to try next

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RELEVANCY SCORE 54.8

Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.
pls help me

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RELEVANCY SCORE 54.8

Hello,
I believe that I have some type of virus possibly a worm controlling my Windows xp home os. I have a dual os PC with xp pro on one partion and xp home on the other. I was downloading CA security suite plus software onto the xp home os and then I found that I windows in that os would take a long time to start up and then would immmediately shut itself down with a windows error statement that reads something like this " Windows shutting due to temination of a remote procedure call". I can not stop the xp home os from shutting down and I can not scan it for spyware or viruses. The anti-spyware software will not function and there is not enough time for the anti-virus to scan the xp home os before it shuts down. The xp pro os seems to function OK. I scanned it and found a key logger, a dialer and one other spyware software. I quarunteted them with my anti-spyware on the xp pro os. Any ideas on how to stop my xp home os from shutting down or to clean this bug? I tried to go in under safe mode but I can not run the anti-spyware. I tried to stop the windows shutdown with the following instructions but it did not work

To resolve this issue in Windows 2000 and XP you will need to perform the following steps:

Change the settings for the Remote Procedure Call (RPC) Service in order to connect to the internet without the computer shutting down
Note: This does not work in every case.
To change these settings you will need to perform the following:
Right-click the ... Read more

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RELEVANCY SCORE 54.8

Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and  fan is also working and is getting heat.
main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.
I don't know the correct reason it whether shut down or not.
pls help me
if u know the reason and problem send me in my mail id
[email protected]
pls help me

A:windows 10 shutting down problem

Hi SANTHOSH2208,
When did the issue start? Does the issue occur with or without the adapter connected? Does the system restart and hibernate fine after 2 hours of usage? Does the system sleep and resume fine on auto sleep and manual sleep after 2 hours of usage?
If the system was working fine earlier, then perform a system restore to restore the machine to an earlier point where it was working fine - http://bit.ly/1JEw2ov 
Update the BIOS - http://dell.to/1RAXnfb - restart the system and check if it works fine.
Check in safe mode - http://bit.ly/1LHcO2c
Enable the built in admin account and check if it works fine - http://bit.ly/1JoFhcw
This will help isolate if the issue is profile related or not.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 54.8

Hi all,

Recently, I performed a repair operation on my WIndows XP Pro SP2 32 bit operating system. After that, my computer stopped responding to shut down commands, either turn off or restart. There are various programs currently installed on my PC and I can't tell which one (if) might have caused the problem. Is there any fix for this?

Thanks
 

A:Shutting down problem on Windows XP

I dont know if this will help but trying it will not affect the system,>start>run> type in chkdsk /r
 

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RELEVANCY SCORE 54.8

Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.
After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.
pls help me

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RELEVANCY SCORE 54.8

I am en counting windows shutting down problem. When I shut down the computer it seem to hang at the shutting down screen. I live it overnight but it still did not close, the icon keeps turning (the small
circle on the left of 'shutting down'. I did a virus scan and a  chkdsk c: \r all result clean stage, in
safe mode but when I restart it could not shut down the same problem as in the normal mode. My OS. Widows 7 ultimate SP1. Thanks and hope to hear from you all.
 

A:Windows shutting down problem

Boot into Windows normally.  Run the chkdsk / rommand...when the screen comes up telling you that you can't run it now and asks if you want to run it on the next reboot, check that option.  Reboot...the chkdsk /r will run...system will boot into Windows...see if shutdown issues remain.
 
Let us know.
 
Louis

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RELEVANCY SCORE 54.8

For the past month my computer has gone downhill. First of all by having a very inconsistent internet speed. I know that my computer is the problem because my roommate doesn't have any problems with the connection. I also noticed that it has been slower and slower... and today I tried shutting it down and it took about 3 to 4 minutes to complete. Being confused, I opened it up again and shut it down again to see, with the same result.

I'm using an Acer Extensa with a double core (2x 1.8 ghz) and 3 gigs or rams.

I have not installed / removed anything to the computer.

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Charles\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Softwa... Read more

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RELEVANCY SCORE 54.4

When I try to shut down windows I have to go through the shutdown process several times before it will shut down. I get svchost.exe ending program and that's where it stays until I go through the process several times.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:29:16 PM, on 4/3/2008
Platform: Windows XP SP3, v.3311 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Caere\OmniPagePro10.0\opware32.exe
C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program File... Read more

A:Solved: Problem shutting down windows xp

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RELEVANCY SCORE 54.4

last year we had a new hard drive installed and after a year we are having a problem. the monitor will just shut down saying entering save mode and the screen will go black. sometimes when I move the mouse it comes right back on but sometimes the hard drive will have a orange color instead of a working white light and the computer is dead. if I hold my finger on the orange light for a few seconds the computer shuts off completely. I will wait a few minutes and try again. sometimes I have to do this like 3 times before the computer comes back on. sometimes it will be a white color and it will come back. sometimes a black screen will appear saying a windows error has occurred and after like 20 seconds or so my screen comes back on. any help would be greatly appreciated thank you. also we bought a new monitor and replaced the power surge bar
 

A:problem with windows 7 computer shutting down

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RELEVANCY SCORE 54.4

My HP laptop is Pavilion 15p-018tu with windows 8.1 single language pre-installed. I updated to windows 10 a month ago. Now my laptop is not properly shuting down. The screen goes black but the light on power button glows for long time and it never glows off. Every time i had to long press the power button to shut it down. I found in internet that downgrading to intel management engine to version 9.5 will work, but my intel management engine is version 9.5. Now what to do? Is there any permanent solution?

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RELEVANCY SCORE 54.4

Whenever I try to shut down Windows XP, windows does NOT shut down and it gives me this message:

"
End Program - c:\windows\system32\spool\drivers\smss.exe

Windows cannot end this program. It may need more time to complete an operation.

To return to Windows and check the status of the program, click Cancel.

If you choose to end the program immediately, you will lose any unsaved data. To end the program now, click End now.

"

I understand smss.exe is a core system process started by Windows every time I boot up, but for some reason will not end the process when I shut down. I have scanned my computer for viruses (with the latest updates) and it has found nothing. Anyone know what causes this and how I can fix it?

Thanks a lot!
 

A:Weird Windows XP shutting down problem

I really don't know what to tell you but my Home XP version has smss.exe in c:\windows\system32 and not in the location specified in your error message.

Try testing in Safe Mode by tapping the f8 key immediately on startup to get the boot menu. Or use msconfig to load Safe Mode. If it doesn't occur there use msconfig to disable all startup tab entries to see if one of them is causing it.
 

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RELEVANCY SCORE 54

It has been very frustrating to rebuilding a Windows 7 desktops last year or so.  After the installation of Windows7 Home or Pro SP1 disks click on Check Updates and it could run for 2 days before it lists the 240 updates to install.  Anyway
to speed this up?  I know Microsoft wants us to use Windows 10 but some businesses and older home hardware have to have Windows 7.  I wish and hope this torcher will stop soon and Microsoft comes up with a fix.  Any help is appreciated!!! 
Thanks!!!

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RELEVANCY SCORE 54

Houston, I have a problem. It started yesterday when attempting to log on to a user account, McAffee states that it detected a virus and recommends a scan. I click 'ok' once or twice and the following message appears: application failed to initialize (0xc0000005).

After reading through some of your posted solutions, I had to C-A-D to get task manager up so I could run Microsoft Anti-Spyware. It detected one and I removed it. I then started a McAffee scan and it found another one (maybe more, but I fell asleep waiting for it to finish). When I logged back in, McAffee was saying the same thing, I C-A-D and a c:\ window appears saying c:\WINDOWS\temp\setup.exe

It has been like this for 45+ minutes. I can attempt to shut it down, and it asks if you're sure (which I am not) so I cancelled out to let it run. The cursor inside the c:\ box appears to be moving around every 30 to 90 seconds. . . leading me to believe that it is doing something.

When I fire McAffee backup, I cannot find the one file it found before I fell asleep (not in quarentine anyway).

Any recommendations?

A:Windows Xp Application Failed To Initialize (0xc0000005); Then C:\windows\temp\setup.exe Running Forever

PS Earlier this week I had to install NAV fixabwiz to rid my self of a trojan virus. After running following its instructions to disable windows auto-restore and running it, the laptop did behave okay for a day or two.

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RELEVANCY SCORE 53.6

Hi there,
I recently bought the netbook asus eee pc r105 with Windows 7 Starter. One day I closed my netbook to go into the Stand-by mode. When I oppened it again, it showed the log-in screen like normal. I pressed the shut-down button on my netbook because I thought this will be faster than logging in first and do it normally. Of course it was faster but I later found out that this was a really stupid idea. The next day I tried to boot my netbook it told me that Windows is loading files. Then I have to select a keyboard input method and after that the Startup Repair is checking my system for problems. It says it "cannot repair this computer automatically". I read several threads in this forum but didn?t find a solution.

In the problem details it says:
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 21
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

When I press F8 while booting I can choose the option to repair the Computer but the only Recovery Tool installed on my netbook is Startup Repair.

Please help me.

PS: Sorry for my not-perfect english

A:Windows 7 boot problem after shutting down unusually

Hi there,

Go to this tutorial and download the System Repair disk then see if you do a System Restore

Hope this helps,
Captain

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RELEVANCY SCORE 53.6

Hi everyone I am back...

I got a problem here about playing online when I playing on my pc suddenly it shutdown by itself I don't know whats the problem, it happened after I successfully download the game supported apps and trying to play the game a second later my pc was suddenly shutting down by itself but never when I don't play the game, I think there is something wrong with the game or the app I had downloaded please help me to sort this one out any comment will be appreciated thank you and FYI below is my pc spec and the game itself :

Toshiba notebook Windows Vista Home Basic 32 Bit SP2
Processor Intel Core Duo CPU T6400 @ 2.00 GHz x 2
RAM 2 GB
Game The Lost Titan

maybe thats enough thanks everyone

A:Online Gaming problem (Windows Shutting down by itself)

I was unsuccessful trying to find some system requirements for Lost Titans. All I could find is that it is 3D and optimized for the Chrome Browser. I don't think you have 3D capabilities. You could try running it in Chrome. In my opinion, I don't think your system is capable of playing this game (but I could be wrong).

Just wondering, how much free hard drive space do you have?

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RELEVANCY SCORE 53.6

Hi,

Problem i am facing with Windows 7 is that whenever i shut down or restart my machine, it says "Please do not unplug your machine. Installing update 1 of 1...".This goes on for several hours(i tried once for almost 10 hours) and still it was in the same state and system never got shut down. Can you please let me know the reason for this and what i need to do in order to avoid this situation.

OS Details:- Windows 7 Home Premium 64 bit.

Thanks.

A:Windows not shutting down due to Install Updates problem

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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RELEVANCY SCORE 53.6

Several times a day, my computer gets the 60 second shutdown, indicating that system32/services.exe is the problem. Research online indicates that it may be a trojan of some sort, but nothing I have run so far picks anything up. Below are my dds logs. I've moved past weeping frustration right through to homicidal fantasies trying to get this straight. Please help!!!
Thank you.
EDITED: I just realized I forgot to run and post logs from GMER. I'm trying to remedy that right now, but every time I run it, I get a blue screen which says:
"page_fault_in_nonpage_area", with the following error codes: 0x00000050, 0xff75c00, 0x00000000, 0x80564372. I'm not sure if this is connected or if I should just throw the whole machine out the window and crawl under the bed. Thanks for your help!
DDS log #1:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/9/2007 6:19:38 PM
System Uptime: 12/15/2010 4:07:13 PM (1 hours ago)

Motherboard: Dell Computer Corporation | | Dimension 8100
Processor: Intel® Pentium® 4 CPU 1700MHz | Microprocessor | 1694/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 43.752 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== Sy... Read more

A:Possible services.exe problem? Windows continually shutting down

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 53.6

Logfile of HijackThis v1.99.1Scan saved at 9:54:52 PM, on 4/1/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...ilion&pf=laptopR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...ilion&pf=laptopO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dllO2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dllO2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files�... Read more

A:Windows Xp Application Failed To Initialize (0xc0000005); Then C:\windows\temp\setup.exe Running Forever, Window...

I should be more descriptive. Last week I had to install NAV's FixABWiz because the laptop was sending out 100's of emails. Now I believe I have AlfaCleaner issue, teslaplus.com issue and updating windows with security update KB905915 failed. Using windows restore failed as well. Along with the fail to initialize as stated in the topic. Any and all help would be appreciated.
- chenue

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RELEVANCY SCORE 53.6

I have Windows 7 Professional, running on Dell. Recently, I'm having a problem that starts with programs not opening. Then when I try to shut down, it first asks me about programs that are running (that I cannot see), and I choose to force shutdown. It then spins and spins on the "shutting down" screen.

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RELEVANCY SCORE 53.6

The problem I am having with XP is that it will, after 1-2 hours, is completely out of memory, and begins to shut down programs because "Virtual memory is too low". Also, when I shut down, it arrives at the "logging off" screen within a few seconds, but will then be "Logging off" for 10-12 minutes before finally shutting down.

It began last week when I installed some drivers from Dell and updates from Windows. Before that time, I could go days without restarting, running Firefox w/8-10 tabs, Outlook w/ Word editor, along with numerous apps running from startup.

When I start in Safe mode, it shuts down fine. I have run AVG full scan, Spybot full scan, Adaware full scan, and evenSDFix suggested in other threads.

Any suggestions and help would be much appreciated. If any more info is needed, please feel free to ask.

TIA

A:XP takes Forever to shutdown

Are running short of space on your hard drive?

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RELEVANCY SCORE 53.6

Hello,

I have a fairly recent Win7 Ultimate x64 installation on an SSD. After first install, boot and shutdown were incredibly fast. I have added relatively few programs (there are currently only 2 items which appear in the Startup tab when I use msconfig. Intellitype and the Bell Security bundle provided by my ISP).

Even after I had installed those two items, shutdown remained speedy. But now the screen will very quickly go blue with the Shutting Down.... message, and remain like that for 4-5 mins. I had a look in Event Viewer's Shutdown Performance monitor, and it is filled with RED X's. It has regularly started reporting over 200K ms for shutdown times (3 mins 20 secs or more).

The most common item listed as an Error is "RadialpointIDSAgent" which is related to my ISP's security bundle, but the amount of time is only 34 seconds out of 205. It does note that there is a 29 sec degradation which implies it was used to shutting that service down in only 5 seconds.

I found a post about clearing the virtual memory on shutdown. I checked via my Local Group Policy Editor and "Shutdown: Clear Virtual Memory Pagefile" was already set to Disabled.

I also found a REG file on this site entitled "Speed up Win7 .reg" which set the following reg settings :

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoLowDiskSpaceChecks"=dword:00000001
"LinkResolveIgnoreLinkInfo"=dword:00000001
"NoRes... Read more

A:Shutdown is taking forever.

RadialpointIDSAgent is related to AVG. Download MSE http://www.microsoft.com/security_essentials/ , disable your ISP's bundled anti-malware package, install and update MSE and see if shut down is faster.

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