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Satellite Z830 - Suspend to RAM -> battery drained

Q: Satellite Z830 - Suspend to RAM -> battery drained


When I do a suspend to ram during the night, battery can lost 20%... don't think is really normal.

How much charge do you lost during the night?


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A: Satellite Z830 - Suspend to RAM -> battery drained

Even when notebook is OFF battery will lose the capacity so it is ?normal?.
How many percent will battery lose is different and not the same on all notebook models.

To be honest if you use notebook on battery power supply it is logic to me that during the night you use hibernation and not stand-by mode. Stand-by mode is for short period of time only.

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I've a problem with my Z930-164 : The battery loose around 8% every 12 hours while it is off.

I've the latest bios (6.80) and the latests drivers. I'm with windows 7 64 bits.

By trying many things, I've founded that it is the option : "Sleep and Charge" in the bios. By default it is on Auto mode (1.5 A), there is a 2.0A mode too. If I turn it off, the battery only loose 1% every 12 hours while it is off.

In default mode, why it does not power the USB while sleeping ONLY if there is a device ? Not to drain the battery !

It is a huge problem no ?


A:Satellite Z930 : Battery is drained while off

The enabled Sleep & Charge function affects the battery working time.
Sleep & Charge allows to charge external connected devices (like smartphone) even if the notebook is in sleep mode.

Furthermore enabled ?Wakeup? options (Wake up on LAN, etc..) which are available in BIOS would lead to battery discharging.
Therefore disable these options if you don?t want to discharge the battery.

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I have a Satellite Z830-10U, which I LOVE & have had no issues with since I bought it 4 years ago. Just today, I get a message that there is an issue with the battery & I should replace it. It has now died completely - although still working with mains

I've searched on-line & can't find a replacement. I phoned Toshiba support who said I needed an 8 cell 3200 Altair battery - & gave me the number for "Topaz Support". They are now closed for the weekend (great)!. I did another search on-line, & Duracell sell one for the Satellite Z830 (but doesn't mention the 10U bit) - & their description = Satellite Z830 Main Battery Pack 14.8V 8 Cells 3060mAh.
Is this totally different that 3200 Altair?
I have no idea?

Why am I finding it so hard to find a replacement? The guy at Toshiba said they shouldn't have been made obsolete yet, as it's not that old?

Any ideas please? thanks,

A:Battery for Satellite Z830-10U


The information you got is right. your notebook uses ?8CELL 3200_ALTAIRU? battery.
In my opinion you must not wonder why you cannot find it so easily.

As you probably know, notebook manufacturers offers two types of batteries. Batteries that can be exchanged by notebook owner. For those batteries you can get part number and order it almost everywhere.

Problem is that your machine has specific design and battery is placed under the cover. To be honest you are not ?authorized? to remove the cover on your own because this will cancel your warranty.

Believe me, the best option for you is to make battery exchange with help of authorized service provider. It cannot be so problematic for you to wait few days and clarify all this with Toshiba service, right?

Do not remove bottom cover on your own. Battery itself is also fixed with several screws and connected to the mainboard with small battery connector. Small mistake and you can damage something. Let technicians do this for you.

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I have the following big problem with my Satellite Click Mini L9W-B - this happened already two times.

I suspect that this may be connected to some Windows 8.1 setting. It also may be it is BIOS related.

PROBLEM: if I leave the laptop in a sleep mode (by just closing the lid), then If I do not use it for some time (>10 hours) then after that I could not switch the laptop on - it simply does not respond to any keys including the power on button. It does not matter whether I connect the power or disconnect it, I still can not power on the laptop, also it does not matter whether I try it with or without the keyboard attached. BUT: the battery on back on the screen is warm ,so obviously the laptop has not been switched off completely and something (i.e. windows sleep mode or bios or something else) is preventing me to power it on.

The solution I have so far is to leave the laptop for a very long time disconnected (to drain the battery completely - it will not be warm any more!) and then connect the power and then it will be able to switch on. Alternatively, opening the screen cover and manually disconnecting the battery and then connecting it again also work. After that the laptop can be switched on and works fine.

Obviously it is not very good because to wait very long (several days!) or to open the cover is not really a good option when you need the laptop!

Can you help?

May be it is something to do with some power-saving features of Windows?

Many thanks!

A:Satellite Click Mini L9W-B - could not switch it on until battery is fully drained

There is a quick workaround instead of waiting for the battery to drain...

Hold down power button for around 20-30 seconds. That should hardware turn off the power completely allowing you to turn it on again.

Update the bios to the latest version and apply all windows updates after that, that may solve the sleep bug issue

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Recently my SSD drive failed, I had a spare brand new one so I replaced it. Since replacing it I've been having issues with my battery. The laptop works fine when plugged in, however if I remove the AC plug the laptop will switch off (like unplugging a desktop PC). The battery shows up in device manager, the following is listed:

Microsoft AC Adaptor
Microsoft ACPI-Compliant Control Method Battery
Microsoft Composite Battery

When the AC power is plugged in, the battery says charging and is stuck a 9%, it's been like that for days.

When replacing the SSD, I didn't touch anything else (well not that I know of), and made sure I was touching the SD slot (to ground any static). I'm not sure if that is the issue.

The ultrabook is just over a year old, and the battery was perfect before this.

Any help would be greatly appreciated.

Many thanks,

A:Satellite Z830 - battery issue

In my opinion on this Satellite has different design and construction so such exchange should be done by authorized personal only. On this virtual way we cannot say much. Who know what is wrong there.

In my opinion it must be tested with another battery and just on this way you can see if the battery is troublemaker or anything else. I?m afraid you need professional help with this issue. Contact nearest Toshiba service and let them check battery and power supply electronic.

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I would like to know how I can replace my PC (Satellite Z830-10T) in Japan.

Two years ago I bought the PC in UK and now I'm living in Japan.
The battery of the PC is now running out and not recharged any more, so I think I need to replace the battery.
Then, I asked to Toshiba support in Japan to replace the battery but they declined my offer, because they deal with only products sold in Japan.

Could anyone tell me how I can replace the battery of my PC in Japan?
Do I send the Customer Center in UK? If so, what is the address? How does it cost?
Or, it might be necessary to think to replace the battery by myself. In that case, could anyone tell me what the battery product number is?

Thank you in advance.


A:Satellite Z830-10T - Battery Replacement

It is not easy to give you a good advice what you can do. Problem is that your notebook must be disassembled and this should be done by authorized personal only.

Maybe you can order battery from UK and ask ASP in Japan to exchange it. It should not be problematic. I can just imagine that they have problem to order original parts.

Try to order it in UK or maybe you have someone who can do this for you and send it to you.

Check also similar thread - https://forum.toshiba.eu/showthread....llite-Z830-10U

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My new Toshiba Satellite Z830 10J ultrabook with Win7 64bit,. all updates, works fine and shows no deficiencies, there is however one strange exception.

When the battery is fully charded and i "pull the plug", the system runs on the battery for sometimes more than 5 hours, so i assume the battery cycle is ok.

When the battery now is fully charged again and i SHUT DOWN the system and do not use it for a few days,
then the battery is totally DISCHARGED to 0% and the system will not boot, until i plug it in.

This phenomenon occurs in less than a week. So: charging the batrery to 100%, switching off the system, pulling the plug, wanting to re-use the system after 7 days, yields to 0% battery charge.

Is there any specific reason for this?


Roland Schweiger

A:Satellite Z830-10J Battery discharges when system is shut down

Hello Roland

It is well known that battery looses capacity over night or after few days but maybe several percent or maximal 20% but it is not known to me that battery will be complexly empty.

Is some external device connected to USB ports when the notebook is off or notebook is placed on the desk without any connected devices?

Please enter also BIOS settings and disable every option that can be related to this issue. I don?t have this new notebook and BIOS is not known to me but check please all BIOS settings. Disable wake =up on LAN or USB sleep and charge.

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my battery keeps discharging even when the computer is completely booted down and switched off. It's been doing this for a few weeks now and it is every time.
Does anyone have the same problem?
And does anyone have a solution, apart from having the battery changed? Problem is I can't send the computer away for service right now as I am writing my thesis on it.

Thanks for your help


A:Satellite Z830 - Battery discharges when completely switched off

As far as I know it is ?normal? that battery looses few percent of capacity over the night. The same happen on my notebook.

Anyway, check please follow document http://aps2.toshiba-tro.de/kb0/FAQ9C015N0001R01.htm

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Hey all, I want to do a complete power down of the laptop. Windows has a habit of remembering errors through a reset.
Since I cant remove the battery in this one, how do I complete a power down, yes remove the AC plug, what do I do next to simulate a battery removal.

I remember one model you could push a button through a hole underneath, I cant seem to find one on this model or... I need better glasses to find it hehe.

Also I have a recurring issue with some update, shut down only type, not a restart type, and its always there. I was hoping a complete power down might help fix this.

I have run the windows mr fixit windows updater fixer but no joy....

Thanks in advance for any help, I specially want to Power down without having to unscrew the back and disconnect the battery.


A:Satellite Z830 PT22LA-001001- Battery reset

To do a reset you hold the Presentation Button and the Power Button down for 10-15 seconds.

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 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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when i diagonalised my battery status, i  found that battery cycle count is about 550/300

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hello, i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad) now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds so i need your support to know the reason for that and to solve this problem thanks

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At the time of reseting windows 10 due to battery drain my laptop shut down..After starting it shows message "installing windows 10 64%"and suddenly restarted repeatedly again and again.what should i do to start my laptop with windows 10

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Hi,        I notice when my HP EliteBook 745 G3 is completely off the battery getting drained.The computer is off, all ports are disconnected (no mouse, etc...), the AC is unplugged. In one weekend the battery reduces de value from 100% to 85%.(Friday 10 P.M. - 100%, Monday 8 A.M. 85%) The battery was also replaced to a new one, but the problem continues de same.This excludes a battery issue. This is normal? Can I get the feedback from another users who have the HP ElitteBook 745 G3, in one night how many percentage the battery reduces? Best regards

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my laptop battery is draining too fast because some local host process is taking too much of CPU usage .... when i close it ... it again get started .... so please help me with it ..... 

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Hi, I have purchased a new HP Notebook recently. When i am shutting down laptop with full charge and after 2 days i am trying to open the laptop. Complete battery is getting drained. I have another laptop from Dell  i am not facing the same issue. If this is the case in case of emergency it will be difficult to use the laptop on travel . Is it the problem with OS or battery can some one clarify?? Regards.Kishore 

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i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad)
 now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds 
so i need your support to know the reason for that and to solve this problem
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Hello there,
I have a Dell Inspiron 3542 and for the past few weeks I have found that the battery drains after shutting down the laptop. The following is a step by step explanation of the issue :
1. After charging the laptop to 100 %, I clicked Start > Power > Shut down.
2. After waiting for like 5 minutes and ensuring that the laptop is, like "dead" ( no sounds, vibrations or anything ), I closed the lid and kept it on the table.
3. Next day, switch the laptop on and it does not turn on. The battery light flashes for a second and goes off. I connect the AC adapter and the laptop switches on. It shows 0 % battery.
I have run a full diagnostic check up of the laptop and the results do not display any issues related to memory, hard disk or the battery. Lid sensor also works perfectly.
However, I found something interesting. I checked the Event Viewer and I found the following logs :
1. Information 10-09-2017 21:16:51 User32 1074 None : 
The process Explorer.EXE has initiated the power off of computer DESKTOP-GJRG6VA on behalf of user DESKTOP-GJRG6VA\Dell Inspiron 3542 for the following reason: Other (Unplanned) Reason Code: 0x0 Shut-down Type: power off
// That's when I shut down the laptop.
2.Information 10-09-2017 21:16:54 Winlogon 7002 (1102) : User Log-off Notification for Customer Experience Improvement Program
3. Information 10-09-2017 21:16:56 Kernel-Power 42 (64) : 
The system is entering sleep.
Sleep Reason: Application API
... Read more

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I left my T400 on overnight running on battery (clearly not the brightest idea), and now it won't start up.  The plug and battery lights do illuminate when I plug it into an outlet; when I turn it on, the num lock and caps lock lights illuminate briefly, and the power status indicator light illuminates.  It makes a few whirring noises, and then just sits there.  Does anyone have any suggestions for troubleshooting this?  Thank you!


Go to Solution.

A:T400 won't start up after battery was drained

Did you ever get a response at all or figure out what was going on? This same issue just happened to me.

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As title suggests - is it better to drain a battery then store it?

I.e. I have a spare laptop battery....


A:Best to store a spare battery drained?

hi there

If you have a spare lithium-ion battery, use one to the fullest and keep the other cool by placing it in the refrigerator. Do not freeze the battery. For best results, store the battery at 40% state-of-charge.

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When battery #2 is nearly drained, I get a message that the computer has low power (it says 48%), then a few minutes later it shuts down.  I turn it back on, check the battery status, says number #2 battery is 5%, says the other is around 60%.  Five minutes later it shuts down again.  Turn it back on, and it runs over a half hour before I shut the system down.  Why is it not switching over to the nearly full  battery?  Where should I be looking to fix this?

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I own a Dell Studio 15 laptop, usually I get about 3 1/2 to 4 hours of battery life on powersaver mode, depending on what I have turned on and stuff. But when i checked my battery a day ago, I only had 1 hour and 45 minutes of battery life at 100%!! I know that battery life drains over time, but this was so sudden! I lost 2 hours of battery life overnight! Could anyone explain what has happened and how I could go about fixing this problem?

Thanks a bunch!

A:Battery life suddenly drained

if windows 7 you can manage battery a bit better but batteries do suddenly go, like a car really, one day it starts next dead, can try to fully drain it then fully charge it and whilst charging do not use the laptop till fully done this may help

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I have an old Dell Inspiron 2200 laptop running Windows Vista Home Premium 32bit, and I recently replaced the battery that originally came with it.

The new battery is good, it lasts about 4 hours on a charge, but Vista seems to be reacting to it very strangely. Immediately after I take it off AC power, Vista will alert me that my battery power has reached 99% and is critically low.

After that it'll run fine for about an hour, then when it hits 75% or so it will put itself into sleep mode automatically as if the battery was dead. After it's asleep, I can turn it right back on and it will run for an additional 3 hours before shutting down again (this time because the battery really is dead).

I've tried full-discharging the battery to calibrate it a couple of times, but it made no difference in the behavior. As far as I can tell the battery is fine otherwise (the percentage and time remaining that Vista tells me seem to be accurate), and the computer has no problems when it is plugged in to AC power.

This strange behavior happens exactly the same way every single time I run the computer on battery. Low Battery warning at 99% and false shutdown around 75%. After that it's fine. Any ideas what could be causing this problem?

A:Computer going to sleep before battery completely drained

Hello Chefgon, and welcome to Vista Forums.

Double check your advanced Power Plan Options (Control Panel) settings under the Battery options for what levels it should warn you at. You can adjust these settings for what it should do when it reaches the level you set.

Hope this helps,

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my laptop is hp envy 15 j110tx and its battery is drained or what laptop is not charging and i want to buy pi06 but is'nt availaible

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Does anyone have any idea what could cause a netbook battery to not charge unless it's completely drained of power first?

If you don't know the answer to that, then how easy is it to replace an Asus netbook battery?

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The lap top has been working with no issues since purchase, but last week it was being used and the battery was completely drained and it switched off. As it was not needed at that point, it was left until the following morning. When it was plugged in, it woudl not start. So we left it charging and still nothing. When you push the start button the keyboard lights up for a few seconds and then goes off and that is it. I have read through numerous other similiar issues and have tried all of the following with no success: 1. Pushed and held power button for times ranging from 20 seconds to 1 minute2. Tried reset button3. Opened up back and pulled plug out of battery, then tried various combinations of pushing power for extended periods, with no power cable etc, and then plugging back in again So now at a bit of a loss as tried everything I can read on line with people suggest, the only other but I have read is about removing RAM, but not sure where they, I think below the battery. So not sure if I need to completely remove the battery etc, but wanted to see if anyone else had any better / easier ideas before I try that. Thanks for any help and guidance Model number - Lenovo Yoga 2 13, Model name 20344  

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I have received my new X260 laptop a month ago (also my first Lenovo), I did a fresh install of Windows 10 Pro and a bunch of drivers. It has been working well until now. Two days ago, I used it all-day with original adaptor plugged in. At the end of the day, I unplugged it and close the lid to put it to Sleep mode before I left work. The day after, I came to work and found my X260 battery was at 5%. I thought I have mistakenly set the Power Option so I checked and it was set to Sleep when I close the lid. Yesterday, I did the same, put it to Sleep before leaving work, but this time I clicked Start > Power icon > Sleep to make sure it entered Sleep mode and I watched the red LED on the lid blink slowly. Today I came to work and the battery was at 5% again! I am suspecting that X260 woke up at some point during the night. I don't know how, no cables connected. Please guide me if I need to update any driver or check any settings on Windows/BIOS. Thank you.

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This first time it occurred when I was browsing websites for a school project. The laptop suddenly turned off. I did hard reset by holding the power button and everything but it won't turn on. The backlight key and fan still working but the screen is black.I let the laptop there for some hours. Then it was able to turn on normally. I then charged the laptop to 90% and turned it off. This time the problem occurred again. It won't turn on correctly unless the battery is completely drained !!! I contacted Microsoft and they had me reset my laptop, but the problem still occurs! I've tested many times !!!I was frustrated so I took the battery off with some screwdrivers. So now I only use the AC adapter. However, the freaking thing still happen! I can't identify what is the problem !! I need help !

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Greetings all! I'm struggeling with my lenovo 920s battery.I've adjusted the settings so that when i press the power button, the laptop should go into hibernation, and so it does.But the battery is drained! about 3% an hour or more! I've googled around and tried a few things,1. i tried turning fast boot off. 2. I tried disabling "intel management engine interface 2.5 uninstalled it and updated it with vantage app. 3. Reset bios to defualt,4. updated BIOS from 5NCN28WW to 5NCN41WW neither have worked.any other tips? 

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Hi All,

Just letting you know that I've uploaded a tear down of a Toshiba Satellite Z830 laptop at:

Opening a Toshiba Z830

I also have some videos realting to other Toshiba products on my playlist at the following link. It has Toshiba hard drives, AIo units and some other laptops.

Let me know what you think of it.


A:Re: How to open Satellite Z830?

That?s all nice what you do but you must also know that many people are not so practiced with notebook disassembling and it can be very dangerous. On these videos it seems to be so easy but due to small mistake some small plastic holder or part can be damaged and broken.

As I can see there is also no antistatic protection. It is also important to say that notebooks with valid warranty should not be disassembled. After doing this warranty is cancelled and if there is some serious hardware damage it will not be repaired and covered by warranty.

Sorry for these critical words but I just think people should know how all this works.

Bye and good luck.

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What kind of TFT-panel does the Z830 serie have? In the specs it proudly says it has a LED-backlit HD super ultra whatever, but it doesn't say what kind of panel. I fear it's a TN-panel, otherwise it would be pointed out clearly. Still I'd like this confirmed.

I'm kind of hoping for an IPS-panel, since many high-quality tablets these days also feature an IPS-panel, if not OLED.

Toshiba editors, if you're reading this, please also update the specs.

A:TFT-panel in the Satellite Z830

Googling around I found one site with follow information:

13.3 HD 200 LD - FLAT SLIM

Display Panel
Display Type - TFT Color LCD
Vendor - SAMSUNG
Size (Diagonal) - 13.3"(HD)

Resolution - 1366 x 768
Aspect ratio - 16:9
Type of Lighting - Sidelight, LED

Contrast - 300(Min)
Response Speed - Tr+Tf:16ms(Typ.), 25ms(Max.)
Rise -
Fall ?

Viewing Angle
Horizontal - -30~+30 degrees (Min.), -45~+45 degrees (Typ.),
Vertical - -10~+20 degrees (Min.), -15~+35 degrees (Typ.)
Dot Pitch - 0.2148 x 0.2148 mm
# of Color(w/o dither) - Up to 256K Colors
# of Color(w/ dither) - Up to 16M Colors

Brightness Control - Yes (by Fn+F6/F7 and TOSHIBA Power Saver)
Contrast Control ? No

Sorry but that?s all I found about this display.

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Just got a new Toshiba Satellite Z830 13". Great machine so far! small hard drive though!

I was wondering if, after creating the bootable recovery media, I can repartion the SSD drive in order to get more space.
I got this computer with a 128Gb SSD drive wit 4 partions on it:

1: Recovery partition
2: Hyberanation Partition
3. Primary partion:
4. Primary partition, main partition :

what if I delete Hibernation partition and the smaller primary partition? then I should gain more free space expanding the main one..
HAs anyone ever tried?


A:SSD partitions on Satellite Z830


Generally speaking, after recovery discs creation you can do with HDD and partitions whatever you want. You can even delete recovery partition to get more free space.

After doing this you will not be able to use HDD recovery installation. With other words you will not be able to install original Toshiba recovery image from HDD. Using created recovery DVD you can do it anytime you want.

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I plugged my Satellite Z830-10U into power and left it powered on for half an hour and then I saw it like hibernated (screen off). Then it was left for 20 hrs from yesterday plugged into power outlet.. Now it has
its "DC-in" indicator flashing orange, power on indicator is green steadily, the eco indicator is also on and green. The screen is off and it is like the system shutdown.

The problem is that the power botton does not work and pressing it (either for a short or long time) has no
effect. I plug the AC adaptor into power while connected to the computer and I see the battery indicator goes
green and stays green until I unplug the AC adaptor from power outlet or disconnect the charger from

How can I turn it on and get back my files?

Thanks in advance.
M. Shams

A:Satellite Z830-10U does not power on

> How can I turn it on and get back my files?
Well, the files are on the HDD?
So you can remove the HDD from the notebook and you can use an external USB to SATA controller /enclosure in order to connect the HDD to another computer.
This would be the easiest way to get the access to the files?

The other story is the notebook power functionality?
For me it looks like its hardware related issue and in such case the unit needs to be checked by service technician? hopefully its not a motherboard because in such case the mobo needs to be replaced and this might be a costly affair?

Is warranty valid?

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Dear forum users,
I have a big problem as my Dell Inspiron15 3000 series laptp started to behave strangely since I updated the bios from the version on the dell drivers and support website. 

I upgraded to the V12 version Dell Inspiron 3442,3542,5748 System BIOS Version: A12 ,A12, when originally the laptop came with version A06. 

However, since the upgrade, my laptop battery drains after I have switched the laptop off. Therefore I'm having all kinds of issues starting the laptop in the morning and I am afraind this behaviour will lead to a disfunctioning laptop rather soon.
Downgrading the bios version to version A06 is not possible as the utility exists with the message that Dell doesn't recommend downgrading the BIOS version.
What can I do?

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I am having an issue with my battery draining quickly after I put the HP Pavilion x2 in sleep mode.  It doesn't drain completely as some others have mentioned, but it does seem to drain fairly quickly in comparison to other laptops I have had.  Am I doing something wrong with how I put it in sleep mode?  I press the button on the top left of the screen/tablet.  Please let me know if you can help me.  Thanks.

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i have a dual boot laptop dell insperion 1710. dual boot xp and vista on a partitioned disk
last night my battery ran out while it was doing an update for xp.

tried to boot into xp but it would get stuck on the xp emblem.

i can however boot into vista just fine.

im thinking either my MBR was corrupted or my boot ini

any other ideas?

if all else fails i guess i will have to reinstall XP again. and i know that is a pain cause i have to go into dos commands an mess with the bootlaoder.

evrtything is backed up on a external drive.

any help or ideas would really help me out


A:my laptop battery drained out while doing updates, now it wont boot

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I tried factory reset and my battery died. After i pluggued my laptop to the charger, a black screen appears with a msg saying " an operating system wasn't found. Try disconnecting any drives that don't contact an operating system" and asks me to restart my laptop followed by a continuous beeping sound. Can someone please help me...

A:Factory reset but battery drained, probook doesnt log in

Hello, Welcome! Thank you for posting in the HP Support forum. Despite the fact that the battery power drained during recovery, I suspect the recovery partition is still there and intact. You just have to restart the recovery process. Here is how: 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, imeediately start hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F11 for System Recovery options.The computer should boot from recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Follow the on-screen instructions . Details here >> http://support.hp.com/us-en/document/c00006110 Let me know if this helps. If you experience any issues, do provide details and let me know.

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I kept my laptop on sleep mode at night, morning the battery was completly drained. When I plugged in the charger the wifi led is orange and doesnt boot up! I cannot do an hard reset my beats button is dead its not working. Tried removing the battery, Ram, power connector no success. Please help!!

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I looked at the Event Viewer and it appears it entered sleep, and then resumed from sleep two seconds later (I'm guessing right after I shut the lid).  How do I stop this? I have the power options to "sleep" I have tried to turn off all the "Allow this device to wake up th computer" - no matter what I try, it seems to not go to sleep. It does *sometimes* but the vast majority, it doesn't if I just shut the lid.  My BIOS is updated.  Is there any lesser known fix?  EDIT: Oh yeah, and sometimes it won't wake up from sleep when pressing power, or opening lid, or pressing fn + 4. 

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What is wrong with the cooling and fan on my brand new Satellite Z830?! It is totally unacceptable.

The computer has NO programs running bar the desktop and the fan is on! Its loud, buzzing and annoying! The laptop is on my desk so the cooling is not blocked. How did this pass Quality Assurance?!

When I bought the computer it has the most up-to-date BIOS pre-installed: 1.60.

CPU temperature is 50%. Internal System temperature 42%. Fan speed 48%!!!!!

How I stop the fan coming on bar cutting a wire?! There must be an 'off' function somewhere?! Why does the fan continually run at 48%?!

Is this a software fault or hardware fault?!

I'm very disappointed.

A:Re: Cooling fan issue on Satellite Z830

WHY IS THE FAN CONTINUALLY RUNNING AT 48%??!?!?!?!!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!!?!?!!? ?!!??!?!

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I have just bought a Toshiba Satellite z830-10w. The salesperson climed it should have Intels Widi capability.
I cannot find it in the specifications of this computer.

Before I open the box, can someone tell if this is the case?

mvh cp

A:Does Satellite z830-10w support WiDI


Intel? Wireless Display (WiDi) requires an Intel WLan card.

The Satellite z830-10w has been equipped with the Atheros Wlan card? so WiDi is not supported in your case?

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Hi, did anybody try to upgrade Z830 BIOS.
After I re-booted I get a message to insert an original Windows disk, but Z830 does not have optical drive and furthermore I do not have Windows disk, since it came pre-installed?

I went back to the store and they plugged USB optical drive with an OEM Windows version and I got into my ultrabook, but a day later I got the same message to insert an original Windows disk after a re-boot without me even trying to upgrade BIOS, so it seems that BIOS upgrade did not work the first time!

Why would BIOS upgrade ask for an original Windows disk? Any thoughts? Thaks!

A:Satellite Z830 BIOS upgrade


Please try this:
Power up the unit and press F2.
This should allow you to access the BIOS.
In BIOS press F9 this will set the BIOS default settings. Press F10 to save the changes.
Now boot up the unit.

If you will not be able to boot up the Windows. Try this:
Power up the notebook and press F8.
Now you should see an Advanced boot menu.
Here choose Repair my Computer -> HDD recovery.

HDD recovery will start the recovery procedure without the usage of any disks.
This will help you to set the notebook back to factory settings.

Hope this can help you.

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i have a toshiba z830.

like we can read here: https://bugzilla.kernel.org/show_bug.cgi?id=40722

"The GTF0/1 is not defined anywhere, but referenced in _SDD control method. When this control method gets run, it will access the GTF0/1, and that caused a run time namespace look up error, and that also caused the control method's execution failed. But I think this will not affect your SATA device, it should function correctly, right? What the BIOS people tried to do here is to set NCQ autosense feature for the drive."

it's seem to have a problem.

any fix soon


A:Satellite Z830 - Update BIOS soon?

Sorry mate? maybe you understood something wrong? this is user to user community.

Regarding the link and possible bug:
You posted a link to an Linux OS page / kernel bug tracker?

As far as I know the Linux is not supported by Toshiba.

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my name is Stefan.
Today my Z830 stopped working and shut down.
When pressing the power button, the notebook anwers with a blinking code 52h.
This means that there is something wrong with the E5V part of the internal power converter.
How can I locate the switching regulator, which generates the 5V?

Thank you.


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i have a Z830 and i'm really happy with it. But i have a little missing DLL message after booting.
It says: "*there was a problem starting msixvq32.dll The specified module could not be found*"

My question is, where can i find this missing DLL? I know how to switch off the alert with msconfig, but i doesn't solve the problem, it just hides it..

Thanks for your help


A:Missing dll file on my Satellite Z830

Since when this message occurs on start-up?
Have you done anything that can be responsible for this?
Can you identify for which module is this dl file important?

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I just purchased the Toshiba Satellite Z830 - 10J and am very surprised by the loud fan noise!

I read on other forums that the noise might be louder depending on the device or that a BIOS update might help slowing down the fan activity when the laptop is running idle. Does someone know if there is a remedy to the fan noise?

For me it is really impossible to work with such an ongoing noise!!!

Thank you for your help.

A:Loud Fan noise on Satellite Z830-10J

At the moment don?t think about BIOS update.
What you should try at first is to change ?Cooling method settings?.

Open power profile that you use (probably Balanced) > Advanced power options > Toshiba Power Saver Settings > Cooling Method and change both options to ?Battery Optimized?.

It should reduce cooling fan activity.

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