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Lenovo Yoga 720 13IKB No longer charging

Q: Lenovo Yoga 720 13IKB No longer charging

Hello everyone, I recently purchased a Lenovo Yoga 720 13IKB. I've only have the unit for about three (3) weeks and the batter is no longer able to charge when connected to the power supply that came with the unit. I checked the AC adapter to make sure that it was properly connected to PC and it was. I plugged it to different outlets and it didn't help. I bought a replacement powersupply from my local MicroCenter and still nothing. I checked the Control Panel, open up the Power Options to see if there were any settings in there but nothing to show why it wasn't chraging. Then Opened the Device Manager. Under "Batteries" I saw two items, one for the battery and another listed as "Microsoft ACPI Compliant Control Method Battery". I Opened each item, which will brought up the Properties window. Under the "Driver" tab looked for "Update Driver." I went through the two options and did the same process of updating drivers. I went through the driver update process for all options. Once the drivers are all up to date, I rebooted the laptop and plug it in again. Then i unninstalled "Microsoft ACPI Compliant Control Method Battery" completely and reboot. Still the problem persists. I even updated all the windows Updates. Then I opened Lenovo's Companion app. I updated all the drivers that need updating and nothing changed. I still have my PC connected to AC power and the battery isn't charging. I opened the lenovo setting app and checked under battery sectiong and the Conservation mode is off and the battery stretch is off as well. According to Main Battery Condition status is Good. I have contacted customer support and I've been waiting now on hold to speak to someone for one (1) hour. Can anyone else make any suggestiongs?

RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 720 13IKB No longer charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Yoga 720 13IKB No longer charging

Is it not charging at all, or just stuck at around 60%. I ask because there i an option in Energy Management to select Maximum Battery Life, or Optimized Battery Health, and if set the latter (which I believe is the default), it will only charge to about 60 percent of capacity in an attempt to prolong the life of the battery. Setting it to Maximum battery life will allow the batter to charge to 100% and you will get a longer run time, but you may have to replace the battery sooner. If you leave the laptop usually plugged in, then optimized batter health is the better option. Cheers,

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RELEVANCY SCORE 78.8

So my Lenovo Yoga would start to boot and the light on the side and keyboard would light up, but then it would turn off again. Then it would start to boot up (without the screen actually turning on) and turn off again. It would just cycle through this, so I held down the power button for 10 seconds, and now it does not turn on at all- no lights, no anything. Any suggestions?

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RELEVANCY SCORE 78

http://www.webhallen.com/tietokoneet_ja_tarvikkeet/252188-lenovo_yoga_910-13ikb_139_fhd_i7-7500u-8gb... Does this unit have 48 or 78 whr battery? I asked the company, but they told me to contact lenovo. I couldn't find a way to contact lenovo.. Lenovo YOGA 910-13IKB 13.9" FHD i7-7500U / 8GB / 256GB SSD / Intel HD 620 / Win 10

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RELEVANCY SCORE 78

Hi Just want to share my latest experience after reading many posts of Yoga 920-13IKB (i7-8550 / 8G / 512G / 4K screen) incompatibility with Lenovo USB-C Travel Hub. I had this new Yoga 920 laptop for about a week, replacing my previous Yoga 900 (13.3", QHD+, i7-6560U, 256G, 8G). I have been using the Dell USB-C to HDMI/VGA/Ethernet/USB 3.0 Adapter (DA200) with the Yoga 900 without any problems. However, I can say with certainty that the Yoga 920 is incompatible with the Dell DA200 adapter. After reading many posts, I finally decided to purchase the Lenovo USB-C Travel Hub (4X90M60789) as a replacement. I had a local store rang Lenovo to confirm that it would work with my Yoga 920 before making the purchase. It arrived yesterday, and with two days of using and testing the connections Lenovo USB-C Travel Hub (Ethernet/HDMI/VGA/USB3.0); I can say that it works as expected. I'm not sure why Lenovo does not update their website to include the model Yoga 920 to be listed on the "Hardware Compatibility" list, as this will simply for the enduser to check - http://support.lenovo.com/docs/usb_c_travel_hub 

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RELEVANCY SCORE 77.2

I've recently bought a Lenovo Yoga 720 13IKB, considering the battery as one of its biggest pros due to some reviews and adds I read in the Internet. Unfortunately, even after a 100% charge, I can't get no longer than 4h30 / 5 h of battery lifetime prediction / battery lifetime.  I have already decreased brightness, I almost have no apps running in background, but unfortunately it doesn't gets better. The situation is even worse considering that I'm not doing anything but surfing online, texting in word or taking a look at some pictures in Windows Gallery. Have anyone experienced the same problem? Can someone please help me? Is that true that we can get 10h30 (or a bit less, I wouldn't care) like it was advertised or that was just a commercial bait? Thanks in advance!  

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RELEVANCY SCORE 77.2

Hi, I bought a new Lenovo Yoga 920-13IKB in Czech Republic and the delivered package contained the following AC power adapter:  model: ADLX65YLC3A, P/N: SA10M13945I want to buy another one, but it is no-where available ! Can somebody warrant me, that the only-available AC adapter with USB-C, the Lenovo ThinkPad 65W AC USB-C, S/N 4X20M26272, will work fine with my laptop please ? Btw, I am wondering why, when I tried to find the original AC adapt., all web sites returned me result that it is not dedicated for my country. I bought the computer with that AC here, so **bleep** Lenovo ? Thank you all 

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RELEVANCY SCORE 77.2

Hi Friends, I have encountered problem while installing new OS (Windows 10 PRO) on my lenovo Yoga 910-13IKB which we prefer more than the default Windows 10 Home because I have used it more for job related matters. But after it automatically restarts as this was also included on the installation process, the next process became a cycle of basic information request-wifi connection-express settings then restarts again, and the same process continuously repeats. Aside from it, the screen's touch screen feature and the mouse pad are not working. Can anyone help me regarding my concern. I have attached file with images. Thank you. 
 
 
Moderator comment: New post created.


























Yoga 910.docx ?480 KB

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RELEVANCY SCORE 77.2

I have been looking for a replacemenet adapter for my power adapter (45 W) for my Yoga 910. I have found a 65 W adapter for a Lenovo Yoga 900. Will it be all right for my Yoga 910, when I change to the  USB 3 C?Thank you for your kind answerBenn  Copenhagen

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RELEVANCY SCORE 77.2

Hello, Recently my CEO had bought a Lenovo Yoga 910-13IKB. It came with win10 preinstalled. I had worked on it for about 10 minutes and than the problem showed up: our local WiFi network dissapeared. I immediatelly took my laptop and searched for WiFi networks but no there was no my SSID at all. Then I had restarted WiFi router and network showed Up, but as soon Yoga connected, same again no network. I googled for solution and I did uninstall EMC and Lenovo Utility but that did not resolved the problem. Then I had tried to uninstall all drivers and than download and install them again but still the problem is there. Wherever Yoga connects WiFi dies. I found that some routers recognize something like DDos attack and so I dissabled that option on routers but again problem is there. Please can u give me solution to this problem because my CEO thinks that I am not capable of doing my Job (IT technician/Network administrator). Best wishes Adis

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RELEVANCY SCORE 76

Hi.  I?m not sure if there?s already forums, which has answers to my problematics, so please don?t feel irritated if there?s already someone, who had the answer in a another forum .  I brought my Lenovo Yoga 720-13ikb for about 8 months ago and until last month, them there wasn?t any problems. But then it suddenly became slow and laggy and I don?t know why. I had tried to update my graphic cards driver to the newest and had recently performed a fresh start via Windows Defended Security Center, but it didn?t help. Do you guys had experience the same problem or do you know what could be a possible cause? I also have to partions on my SSD; a C drive, where Windows 10 and all my programs are and a D drive, where it seems that there?s drivers from Lenovo. Can I combine them to one my drive or should I just leave it as it is? And if I can, them how? Then I?m also curious to figure out, how my laptop overall health is, since I?m a student, so I want it to perform as best as possible. Is there a way to figure out a laptops overall health and how the condition of my battery is?  I hope that you guys can answer my questions or at least notify me of any other topics, which have the answers to my problems . 

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RELEVANCY SCORE 75.2

Purchased new from Best buy in May 2017.  All has worked perfectly until now.  Left my computer for a while while it did some Win10 updates and come back and the Lenovo splash screen is on the screen.  Will not go past that.  I can shut it down by holding the power button but when restated the keyboard lights up and the splash screen comes up and that is it. I have tried pushing the little recovery button while the laptop was off and it does the same thing as the power button and sticks at the splash screen.  $1800 door stop!!! Anyone got any suggestions

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RELEVANCY SCORE 75.2

Modell: Lenovo Yoga 720 (13IKB) Wenn ich einen USB-Stick oder Festplatte in den USB 3.0 Anschluss rechts anstecke, verliert der Laptop die Verbindung zum Wlan --> keine Internetverbindung mehr (die sonst funktioniert und zeitgleich auf andrem PC auch weiterhin passt). Hat jemand eine Idee woran das liegen kann? Kann ich da was machen? Danke fr Hilfe!

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RELEVANCY SCORE 75.2

I have noticed that on my Lenovo Yoga 720?13IKB on the lowest brightness setting the screen shuts off.  Please have an update for the laptop that fixes this.  I do not want the screen completely shutting off on the lowest brightness setting.

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RELEVANCY SCORE 69.2

Ok, so I bought my Yoga 910 (4k/i7/16gb/512ssd) just a few days ago and, besides the fan noise (which I am currently working on) as well as recently discovering the issue I am about to discuss, I absolutely LOVE this machine! It is a workhorse and the build quality is amazing. That's saying a lot coming from a previous Mac user... Anyway, I was looking around today while trying to get the fan issue resolved and I noticed that the Full Charge Capacity (FCC) of the battery is only 75410mwh, while the actual Designed Capacity is meant to be 78000mwh. It is about a 4% performance decrease basically right out of the box, is that normal? I only ask because I originally bought the FHD/i7/8gb/256ssd version, before exchanging it for the upgraded unit due to liking it so much, and noticed that the FCC on the original one was actually 80102mwh, quite a bit higher than the designed capacity. Not sure if there is a setting preventing the PC to charge to the full amount or what? Maybe I just got a battery with lower ratings? Any help would be MUCH apppreciated!

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RELEVANCY SCORE 68

Hi I turned on my Yoga 3 after a long time briefly. It showed battery as discharging and shut down after 5 minutes.  The charger is connected and I've tried various adapters but it is not even showing a charging signal light now. What can I do or get checked?

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RELEVANCY SCORE 67.2

We own a Lenovo Yoga 910 and in the last couple days, it is no longer able to charge.  The battery is currently at 13%.  The following 4 situations happen when the power cable (lenovo 45w usb c that came with the laptop) is plugged into the laptop.1) The laptop does not recgonize that the power cable is plugged in at all. 2) In rapid succession, the laptop acts as if the cable is being plugged in and unplugged over and over. The power cable icon will display for about a second, then dissapear, then display, then dissapear, etc.  It will even change the brightness of the screee as it attempts to switch power modes from battery to power.  The only way to stop this behavior is to unplug the cord completely. 3) The laptop shows that the power cord is plugged in, but states that the battery is currently discharging.4) The laptop shows that the power cord is plugged in, says its charging, but the battery continues to drain even though it says it is charging. Windows 10 is fully up to date.  We have run all Lenovo software updates so all Lenovo software is up to date.  The BIOS is also up to date (the June '17 BIOS).  There have been no recent new software installations or physical impacts / changes to the laptop. I have purchaced a 3rd party charger that matches the specs of the Lenovo charger and the same 4 situations happen.  I have confirmed that the charger works to charge other devices. This leads me to believe the is... Read more

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RELEVANCY SCORE 67.2

I bought a Lenovo Yoga and after it arrived in the mail yesterday I plugged it in and let it charge today it showed plugged in not charging & after getting help from Lenovo support 8 hours ago I've been waiting for OneKey Optimizer to finish battery conditioning and hoping someone could give me direction on how long to wait or if I should just return it as it's only the 2nd day I've had it and it's already needed to be called in.

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RELEVANCY SCORE 67.2

Hi, I purchased new Lenovo Yoga 910. From day one I am facing charging problem.1) When connected to charging USB-C port it does not charge and there is no light2) After some days it began charging and I feel some shock on the laptop3) Now when I connect the charger, the charging light is on but it is not charging instead battery percentage drops. However when I shutdown the laptop the battery percentage increase. Any suggestions to resolve the above.  

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RELEVANCY SCORE 67.2

Hi Everyone I have had a Lenovo Yoga 920 for about 2 months now. I noticed last week that the laptop no longer was charging. it was stuck at 98% always.. so I unpluged for a little while and the charge went down to 96% but it no longer charing to 100%.  Does anyone know how get the battery charhing again?

A:Lenovo Yoga 920 Battery Not Charging

That's normal. Windows 10 has a mechanism to protect battery from lowering its capacity. It will start charging when battery level will be less than for example 90%.

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RELEVANCY SCORE 67.2

Hello - Have a Yoga 3 Pro that has suddenly decided not to charge. Has been working fine until recently... life of charged battery has been normal and the charging time has been normal as well. I swapped out chargers, and the new one did not work, so I'm assuming it is an issue with the connector on the laptop body. When I push the power button, the orange light blinks three times and nothing else happens. Is there any way to get this to charge, even if temporarily? Thanks in advance.

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RELEVANCY SCORE 67.2

Hello, everyone! New here. I just bought yoga 520 and the salesman did not mention about how should it be charged first before using. I also forgot to ask. Does anyone know how to?

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RELEVANCY SCORE 67.2

I was sondering whether the only way to fix this is by sending it in. I still got 17 days of warranty left. Where do I have to call and how long would the repair take?

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RELEVANCY SCORE 67.2

I have a Lenovo Yoga 500. My notebook stopped charging the battery and so the only way it can be used is plugged in. We thought the battery was the problem however we replaced the battery and the problem persists. I have tried various chargers to ensure the charger is not faulty however this proved useless. When I move the mouse over the battery icon, it says plugged in not charging. Any idea what this could be? It is a new computer however warranty has expired. please advise

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RELEVANCY SCORE 67.2

Hello, Last night after a windows 10 update, the battery in my computer suddenly refused to charge. The charger  itself does not seem to be a problem as the notebook works as long as it is connected. The battery shows 0% charge and as soon as the note book is disconnected, it turns off.  I've been trying to look aroud for a fix, but i can't find anything helpful, and at this point i am not even sure if it is a soft or hardware problem.  Hope someone is able to help

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RELEVANCY SCORE 67.2

Hello, My laptop charging is weird at times, sometime it works fine, sometimes it says "Plugged in, not charging". I have tried to install the Power Management. However i could never install any power managment or ACPI driver in Windows 10. Any help would be really appeciated Thank you- Azarudeen

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RELEVANCY SCORE 67.2

My laptop suddenly stopped charging. I've checked the adapter, it still provides the USB power to charge my mobile phone. I can also charge my phone from the residual charge in the battery. So the remaining possibilities are that the charger isn't producing 20V power, the wire has gone bad or there's a problem within the laptop.  The replacement charger costs a pretty penny and will take time. Is there any way of checking if the wire or the charger block are working or not ? The alternative of taking it to Lenovo sucks, can't work for a while. ThanksRahul

A:Lenovo Yoga Pro 3 1370 not charging

First, is it still under warranty? Many are.   If it is, call support.   Do you know anyone with another machine where you can borrow an adapter?  The Yoga 700 and Yoga 900 use the same sort of plug except they have a max power draw of 65W.  The 700 and 900 don't work right on the Y. 3 pro's 40-w adapter, but your machine is OK with the larger one.  I looked at the adapter and the power cord and  it would be difficult to test the output with a meter, without shorting something out.  I have all sorts of tools and meters, and I takeapart and fix machines, so if it were mine, I would open the machine and pick up the input leads from inside and test with a meter.  If you are not comfortable doing that kind of thing, don't risk making it worse.  DON'T OPEN UP AND WORK ON A MACHINE THAT IS STILL UNDER WARRANTY.

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RELEVANCY SCORE 67.2

Hello.I am trying to chrage my nexus 5x with usb c(that what this phone takes and this what the YOGA 900 has to offer), but it does not work. Cannot trasnfer data or charge the phone. computer does not seem to even know that the device is conntected, while the device just says that it connected but you cannot change what the connection does. Sonebody knows why? Somebody was able to chrage this situation? THANKS!      Doron

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RELEVANCY SCORE 67.2

Hello, I bought a Lenovo at Amazon in November 2016, it was working perfectly until last week when the battery stopped charging. If I unplug the power supply it simply turns off the computer. Tried every hint from the forums but nothing happened. When I look at the Battery condition it status that I have a Poor battery, Status = No activities. Do someone have any idea or hint? Does lenovo guarantee for a computer bought in US, applies in Brazil where I live?  


























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RELEVANCY SCORE 67.2

I followed instruction of OKO and started to callibrate my batttery. Now my battery is 0%, charging, but never get more than 0%, does not work if unplugged. Tried bios reset, acpi cleaned up.nothing help. Lenovo official service insitis to replace the battery. I feel that this is a programming bug rather than hardware issue. Please advise what shoudl i do?

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RELEVANCY SCORE 66.4

Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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RELEVANCY SCORE 66.4

Hi everybody, Looking for some advice - our Lenovo Yoga 700 (model 700-11ISK / MTM 80QE) is no longer charging.  Not getting much response from the unit - when I press the power button well nothing.  Status of lights:When unpowered: blinking white light on the power buttonWhen powered: solid white light on the power button, the status light is blinking orangeWhat are my options?  Tried other 2A USB chargers, same result, tried a USB cable and same result. Thanks!!!

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RELEVANCY SCORE 66.4

Dear all, I have had a lenovo Yoga 500 - 14IBD for a couple of month. The computer just got uncharging problems since last week before that it has been working properly. I have been searching on lenovo community and also tried to fix as recommended option (https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-500-Charging-issue/m-p/3296416/highli...I have also  tried to uninstall  Power Management Driver (Microsoft AC adapter and microsoft ACPI-compliant) and re-install new software that provide following link:http://support.lenovo.com/dk/da/products/laptops-and-netbooks/ideapad-y-series-laptops/ideapad-y500-...Unfortunately, it doesn't work. I really need help from you Best regards,Abhichart

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RELEVANCY SCORE 66.4

Hi everyone, I have Lenovo Yoga 710-14IKB 80V4001LAX model notebook. I bought it around 3 weeks ago. Everything was perfect until today. Today I noticed that the device is not charging. I made a research on the internet and saw that in many model of Lenovo there is this problem. - The conservation mode was closed all the time. So it is not that. Please check the screenshot.- I turned off the notebook, removed the cables and press the opening button for 30 seconds, and then plugged the cables in and restarted but no change.- Updated bios and no change.- No reached to battery as it is sealed. I am really disappointed and don't know what to do. I appreciate your help. Thanks in advance.


























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RELEVANCY SCORE 66.4

Hello, When I am charging my laptop, sometimes it charge and not. Its really trouble me when the battery reached less than 10%, then I plug in power, the Battery Low Notification always showed up (because the charging is intermittent). I've tried several ways which are told by this forum, like instal new BIOS (the latest on internet), or uninstal-instal battery driver on Hardware Manager, but it didnt work. I affraid if this continously happen, it will affect my battery function. Btw, I am using windows 8.1.Have any thoughts to fix that?Or maybe its a problem in the mechanic? Best regards.

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RELEVANCY SCORE 65.6

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 65.6

Mfg date for this laptop is Oct 2014, Windows 10 OS. About a month back battery power was about 25% when I plugged charger in. the screen became brighter, means it was charging. Suddenly the computer shut down and though charger was connected, the charging light went off. Thereafter the computer did not turn on either with charger or without. Even the charging light did not turn on. Changed the charger as well as cable but neither charging indicator turned on nor computer turned on. It was like battery fully down and charger not connected. Took it to Lenovo service center and they made it alright and told me that they had disconnected the battery and reconnected. The power left in the battery was still 25%. Exactly same thing happened once again yesterday and I disconnected the battery and reconnected and it worked. Since it happened second time, whatever the problem may be, was not solved permanently by above procedure. Can someone help what could be the reason and how to solve it permanently?

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RELEVANCY SCORE 65.6

I purchased a brandnew Yoga 910 4K model back in January and have barely used it since. Video of the problem: https://photos.app.goo.gl/JSzvJqJEZJdhJTFn1 Shown in the video, my laptop has a charging problem, where the LED keeps blinking and my laptop ceases to properly charge. Even when the laptop is completely shutdown, the blinking still occurs. I have uninstalled the ACPI- Compliant Control Method Battery driver and reinstalled it, updated BIOS, and updated all the drivers, but nothing works. Does anybody else have the same issue and can anybody help me solve this?Any help is appreciated!

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RELEVANCY SCORE 65.6

Just recently started having problems with my Yoga 710. The laptop is fine but having some charging issues. When plugged into the charger, the white light instantly comes on stays on even when the laptop is powered off. When charging my computer no longer shows the orange light to indicate charging. The battery itself doesn't charge. At most, the battery percentage on-screen says 36%, but the laptop instantly does when unplugged from the AC adapter. I don't know if the battery is faulty or the computer is to blame due to some kind of software. Please help! This laptop isn't even a year old!!

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RELEVANCY SCORE 65.6

HiI left this laptop in sleep mode for 1 week without powering on. When i came to use it there was no response at all.no indicator light when plugged in. I tried pressing the power button 1 min or even more and also unplugging battery for 1 min. nothing seems to work.Any ideas guys. 

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RELEVANCY SCORE 65.6

Hello there,I've had my Yoga 900 for over a year and a half, and a year into owning it, I began having charging difficulties. The only way to have the yoga charging would be if i bent or contorted the charging wire in weird ways and kept it in that position. I have replaced the charger 3 times (from different companies as well) and they would each work GREAT and normally without weird contortions for about 2weeks to 1 month and then the same problem would happen again. I'm thinking its a problem with the charging port? What does anyone think about this. Please help (im in the middle of studying for my licensing exam, this is terrible timing!)Thanks so much

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RELEVANCY SCORE 65.6

Hello there,I have a 14-inch Lenovo Yoga 500, and it seemed to be working perfectly fine until now, since the charging port is literally unusuable. To begin with, the issue was very minor and turning the cable around or moving it would fix the problem. However, as time went on, it became harder for me to plug the charging cable, because the laptop wouldn't respond. After a while, I realised that there was a sweet spot and I managed to cope with that, but the laptop would still cycle between charging and not charging which meant that the laptop was charging at a slower rate. Unfortunately, now it has become impossible for me to use my laptop, because I have to spend a lot of time playing with the cable in order to get my laptop charged, but the problem was that even the SLIGHTEST touch would interrupt the flow and the laptop would shut down. Now I think that there isn't a way that I can adapt to this situation, because it keeps getting worse... I read online and some people said that Lenovo can change the motherboard if the laptop is still in warranty, which unfortunately isn't the case here. So now, I'm quite stuck and unsure of what to do. I really would appreciate any help towards my problem and if you can tell me how much it would cost to change the motherboard, or fix it by an easier or more efficient way. Thanks for any help in advice,Koce.EDIT: I have also tried out different cables, but the result was the same.

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RELEVANCY SCORE 65.6

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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