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Dell Precision M4800 - Low FPS when charger plugged in

Q: Dell Precision M4800 - Low FPS when charger plugged in

When I charge my laptop it works very slow, fps in games 10-25. Now I`m doing Dell video tests the temperature of video processor is 40 C, fps when charger plugged in is 32, battery use fps is 100..
When I use battery energy it works super fast and fps 100 and more.

Please help me!

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RELEVANCY SCORE 200
Preferred Solution: Dell Precision M4800 - Low FPS when charger plugged in

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RELEVANCY SCORE 88

hi ..
Now workstation m4800 not available on the Dell site , but  still some stores selling new m4800 ( ebay , amazon .... ) ,  & after  i use INSPIRON 7520 R15 since 2013 , i plan to get one  new m4800  ... i want help by brief explanation in my 4 point .......
What are the specifications of building and materials ( structure ) ?
What are the specifications of keyboard ? dose it  fluid Resistant ?
Do m4800 have  the bending screen ( flex screen ) ?
How long is the battery used ?

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RELEVANCY SCORE 88

When my computer restarts the touchpad (that I keep turned off as I use a mouse) keeps turning itself back on. This is a recent problem in the past 4 months. Previously I could use the Fn F5 key and keep the touch pad off. Now the Fn F5 key no longer seems to control the touch pad and I have to go into the control panel every time my computer restarts. This is becoming a problem.
I am still on Windows 7- is this the cause?
Something else?
Please advise.

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RELEVANCY SCORE 87.2

Hello, I have a Dell Precision M4800, i7-4940MX that came with 8GB of Samsung memory.  I have installed a Samsung 850 Pro 1TB SSD in the SATA, and a Samsung 840 EVO 1TB in the mSATA slot.  I am running BIOS version A13.  I have disabled the Intel HD Graphics in the BIOS so it only uses the Nvidia Quadro K2100M.  Everything was working fine.
I wanted to upgrade to 32GB memory so I bought 2 Patriot Viper 2x8GB kit.  Model: PV316G160LC9SK.  Each SODIMM module is supposed to be 8GB PC3-12800 1600MHz 1.35V 9-9-9-24.
When I remove the Samsung memory and install the Patriot Viper memory in all 4 slots or just 2 slots, the computer doesn't boot and I receive the LED blink code "No memory modules are installed/detected"
However, if I leave the Samsung memory in two of the slots and at the same time install two of the Patriot memory in the other two slots, the computer will boot.  BIOS will show 24GB however it shows the speed of 1333 instead of 1600.  If I remove the Samsung memory, once again it will not boot with the Patriot memory alone. 
Why is the Patriot memory not recognized by itself and why can't I boot from it?
I looked at the Patriot Memory with the program CPU-Z. The timing tables shows JEDEC#3, JEDEC#4, JEDEC#5, XMP-1600.  All voltages say 1.35V
Why is there no memory settings or XMP setting in the BIOS?  Why would Dell offer me an unlocked ... Read more

A:Dell Precision M4800 Memory not detected.

Hi Zak00,
Thanks for posting in the Dell Community Forum.
Just wondered if you've had the chance to read this article?  There is some good information there about how to choose memory for the M4800.
Regards,Robert

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RELEVANCY SCORE 86.4

i Bought a  dell precision m4800 it came it windows 8 i updated it and now my wifi switch is not working it does'nt turmn off and now i can't turn the bluetooth on as well, it says that you need to turn on the wireless hardware but it is already on

A:Wifi switch not working Dell Precision M4800

Hi Shayashkar,

Have you checked first of all that the wireless switch is enabled on the right hand side? Also go in to the BIOS (F2 on startup) and check that the Wireless Switch is set to "ALL" and the Wireless Device Enable is set to "ALL"
If it is still not turning on, I'd suggest updating the Wireless Driver. Follow this link [View:] 
and choose Network and download the latest driver for your WLAN card. If you know the Service Tag enter that and it will list the drivers for your particular configuration. Let me know if the issue is resolved or if you are still having issues.

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RELEVANCY SCORE 84.4

I recently bought a Dell Precision M4800 mobile workstation with a Nvidia Quadro K2100 GPU.
I am having issues on video playback - flickering and other lined artefacts towards the top of the display. This occurs during panned shots, rapidly changing images, etc. but this is supposed to be a super graphics card so there should be no problems.
I have tried playout on other monitors/projectors, all with same result. I thought at first there was an issue with the rendering of the video files I had produced from Avid Media Composer but I see the same artefacts on DVD playout and on video from Vimeo/Youtube.
Response from Dell ProSupport has been a little slow (they tell my I "only have basic support") so I'm posting the issue here in case anyone has had similar issues or knows a solution.
My guess is that the GPU is faulty, or perhaps the drivers (though I have checked if these are up to date, and they are).

A:Dell Precision M4800 Quadro K2100 graphics display problem

Ok. I experimented with different resolutions, particularly the native resolution for the laptop monitor of 3200x1800 (I had it a t 1920x1080 so that I am able to read text - Windows hasn't resolved the scaling issue for these new hi res monitors)... Still the same artefacts during playback, although DVD playback on the Laptop monitor was improved.

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RELEVANCY SCORE 84.4

Hi ,
I had just bought a brand new dell precision m4800 laptop with the following specifications:

Smartcard Reader Base (Non FIPS) for HD/FHD/UHD Panel
1 Intel Core i7-4810MQ Processor (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 47W, w/HD Graphics 4600)
Energy Star, M4800
1 15.6 inch UltraSharp IGZO UHD (3840x2160) 100% Color Gamut LED-backlit with Premium Panel
32GB (4x8GB) 1600MHz DDR3L
1 256GB Solid State Drive Full Mini Card
1 2nd 1TB 2.5 inch SATA (7200 Rpm) Hard Drive, OptiPlex
1 No Extra Internal Hard Drives(Media Bay)
AMD FirePro M5100 w/2GB GDDR5
1 Intel Dual Band Wireless-AC 7260 802.11ac/a/b/g/n 2x2 + Bluetooth 4.0 LE Half Mini Card
1 Intel Wireless 7260 Driver 
Internal English Backlit Dual Pointing Keyboard
1 Windows(R) 8.1 Pro (64Bit) English 
9-cell (97Wh) Lithium Ion battery with ExpressCharge 

Well the problem is that I keep running into random freezes/hangs for a short span of time while doing any process on this machine. This is severely interfering with my productivity and workflow.
Looking forward for all the support that I can get.

A:DELL precision m4800 freezes/hangs randomly for 5secs or so and recovers.

Hi Carrac1234,
Thanks for the post! Sounds like you could be experiencing the IRST/Management issues outlined in this article:
 
Precision Mobile Workstation M4800 or M6800 may intermittently lockup
http://www.dell.com/support/article/us/en/19/SLN291984/EN/
 
I’d suggest running through the troubleshooting outlined in the above article first but if the problem persists, check out the more comprehensive troubleshooting options here: http://www.dell.com/support/article/us/en/19/SLN265689/EN
 
Thanks,

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RELEVANCY SCORE 83.6

Mostly this is looking for feedback from other users, and to allow Dell to see there is a problem if others have the same issues.
Just a little note about this computer :

It was purchased with a FirePro 5100m, which had all sorts of lag, issues, and perpetually broken drivers (such as ones from dell failed to allow you to set global power profiles and so on)
hinges were poping/creaking from day one the first time I opened the lid. GPU and CPU fans scraped from day one. Hinges have been replaced 2x in 2 years now. GPU/CPU fans have been replaced once as well.

the hinge thing really bothers me as the replacement set from last time is popping again, and I use the laptop docked most of the time. Id say I open the lid at most 2x a week. Dell claims there is no issue, and put out a PSA post about it that they don't cover it, indicating to me they know there is an issue. But since they switched from spring loaded barrel hinges to these *** pressed together friction sleeves they have had wobble, binding, and are just <cheap> junk I don't expect in my thousand dollar + workstation laptop.
after fighting it for nearly a year I was sent a replacement FirePro 5100m, which did the same things. A Quadro k2100m was also dispatched at the time because I was afraid it was an AMD card based issue due to the number of posts here about it.
This Quadro Card did not receive any driver updates for about 2 years, putting it well behind in some cad software, and because i do play ga... Read more

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RELEVANCY SCORE 82

I just got a new work laptop Precision M4800 and it has the FirePro M5100 4k video card. I am having issues with it where it stops refreshing. The reason I know this is the problem is because if I run 2 DP monitors + laptop screen, my mouse cursor will freeze on the laptop screen and if I keep moving the mouse left I now have a mouse cursor that is moving and then the one on the laptop screen is frozen and then it vanishes. I tried multiple drivers from Dell and AMD and still having the same issue. Not sure what else I could try. If I run the laptop standalone without any other monitors it just looks like the mouse/keyboard stop working and then all of the sudden it starts working.

SPECS:
Operating System Windows 10 Pro 64-bit
CPU Intel Core i7 4800MQ @ 2.70GHz 41 °C Haswell 22nm Technology
RAM 32.0GB Dual-Channel DDR3 @ 771MHz (11-11-11-28)
Motherboard Dell Inc. 25 °C
Graphics Standard Monitor ([email protected]) Standard Monitor ([email protected]) Standard Monitor ([email protected]) 2048MB ATI AMD FirePro M5100 FireGL V (Dell) 49 °C
Storage 465GB Samsung SSD 840 EVO 500GB (SSD) 40 °C 465GB Samsung SSD 840 EVO 500GB mSATA (SSD) 36 °C 100MB ASMT109x - Config SCSI Disk Device (USB (SATA))
Optical Drives HL-DT-ST DVD+-RW GS40N
Audio AMD High Definition Audio Device

A:Dell Precision M4800 laptop screen stops refreshing randomly - FirePro M5100 - Win10

Any ideas?

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RELEVANCY SCORE 77.2

Problem: Blue Screeen BSOD while running torrents computer will shut off repeatedly after 10 minutes while torrents are running. Very fustrating and this is a new install so im thinking of just going back to Win7 if anything.  Have tried multiple drivers. and little things on other forums.  I think the stock driver im useing now is working the longest. System: M4800 i7-M4800MQ 32GB K2100MBIOS:A18 Windows 10 Pro 64X All Current Drivers Except Network CardDell 1550 2x2  Broadcom DEV_43B1 / Dell 1550 2x2 BT 4.0BSOD Errors:BCMWL63A.SYSMemory ManagementSystem_thread_exception_not_handeled BCMWL63a.sysAlong with others errors but these are the most prominent.Tried:SFC /Scannow Multiple passes ( reported errors wont fix all)logs refer to file ownership errors?DISM No ErrorsMemtest 3 passes shows 0 ErrorsTried All 4 Wireless Drives from DellA00 5/14/2015A01 7/7/2015 7.35.290.0A02 9/30/2015A03 12/1/2015Roll Back Driver 6/30/2013 6.30.223.256

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RELEVANCY SCORE 75.6

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 72.8

I just bought this laptop the other day refurbished from NewEgg, it was supposed to be a basic setup ( No DVD-R/W, BlueTooth, nVidia Graphics, Camera, Fax, the better resolution screen, etc). But lucky me they sent me one with all those features for the price of the basic model, my point being I REALLY don't want to send it back for a replacement so please try not to suggest it.
 When I first got it I checked the battery and charger to see if it was Dell brand but unfortunately they were replacements like I expected (but the charger is the right voltage). My problem is when I plugged it up to the charger to activate Windows and install updates, after which I started to turn down the brightness from the Fn / arrow keys and when I got to a certain level of brightness the screen went black, after unplugging it and a restart I plugged it in again and it did the same thing again without me touching anything. So for a couple days I just didn't use it while it was charging.
Today I decided to update the BIO's to the latest version incase that was the problem (from A5 to A21 or something like that) and that requires the charger to be connected so I did which gave me the same result, only this time I realized the screen wasn't off it was the backlight  that was off. So having to use a flashlight to see the screen I updated the BIO's and while it was updating the screen was visible again but after it restarted the screen still stayed on but was flickering ... Read more

A:Dell Latitude E6420 screen flickers with charger plugged in?

Good day ,
Here in this situation the issue is prominent when the charger is connected .
Try working on the system with only battery connected to see if the issue is seen only when the charger is connected then its faulty charger issue.
I would suggest you to test the system's display in safe mode with networking as safe mode uses very minimal graphics .
Else update the video drivers on this system to do so go to support site .
Kindly confirm the video card installed on your system is NVS 4200M if it is then you can install the same by clicking on this link .
Also check if the issue is seen on an external monitor with and without the charger connected (This is done to confirm if the system board is working fine ) and initiate the LCD BIST (Buit in self test ) on the system by pressing the D-KEY while turning on the system (if solid colours are seen on the screen along with flickering then its a faulty screen ).
I would request you to try these steps on the system with and without charger .
Hoping to hear from you soon .
Kindest Regards ,

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RELEVANCY SCORE 71.6

My Dell Inspiron 15 does not start up when I power it on while it’s connected to the charger. The screen does not turn on and the laptop starts beeping.. 3 continuous beeps with a pause in between. Then, i turn off the charger and switch on the laptop on battery power, and it starts normally. Is it due to a faulty charger ? or is it due to a motherboard error?

A:Why does Dell Inspiron 15 screen not start up when charger is plugged-in, but starts normally on battery power?

Hi Dr.Rajavel,
Thank you for reaching out to Dell Community Forum.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 70.8

Does the Precision M4800 with AMD Firepro M5100 and Club 3D CAC-1070 DP 1.2 to HDMI 2.0 adapter support [email protected]? Or is there another way to get this system to deliver [email protected] to displays?

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RELEVANCY SCORE 70.8

To start off, the M4800 looked to be a great workstation. The best in its class in terms of processor, RAM, Graphics et al. I read a lot of reviews and everyone who reviewed it said it was the best in its class. So I decided to order one and the ordering process went mostly well. The guy who confirmed the order failed to mention the Dell Advantage Program to me and so I didn't qualify for the 5% Gift Promotion. This fact I found out on the final page of my order form. After hours of talking and being on hold with Customer Service to somehow let me be eligible for the 5% back promotion, the best solution I was suggested was to return the order and reorder the same thing again. So I decided to do that and called the resolution department who were very understanding about the situation and gave me the 5% back offer instead of me doing the entire ordering process all over again. The entire process of getting the laptop to me was a tad bit slow. The manufacturing process took over 10 days and due to the holiday season, it only arrived on January 4, although I had ordered it on December 18.
But the delivery wasn't in any way the main problem. The first thing I saw on the screen when I turned on the laptop said that the 180W AC adapter was not a compatible power supply for the laptop. It said that it wasn't the optimum adapter for the system although it would still work. Now I couldn't have changed the adapter even if I wanted to while ordering it... Read more

A:Precision M4800 disappointment

serious quality issues with M4800;s in our office.   ours are new in 2014 and obviously they haven't stabilized the problems...  charger issues, motherboards that die, black screen upon close/opening the lid, yada yada yada

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RELEVANCY SCORE 70.4

Suddenly my Precision M4800 has no sound when any headphones/earbuds are plugged in.  To be clear the headphones all work, sound play correctly through the laptop speakers, and when headphones are plug the computer seems to recognize that something in plugged into the audio jack, there is merely no sound.  I have also tried updating the Realtek Drivers, as well as uninstalling and re-installing them; nothing has changed.

A:Precision M4800: No headphone sound

Okay, I actually managed to fix the problem myself with a system restore to before the last windows update, followed by re-installing the last windows update.

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RELEVANCY SCORE 70

I get random buzzing noise with micro freezing when im playing videos or playing games if the charger is plugged in.I did run diagnostics from SupportAssist but found no problem? I've only experienced buzzing noise whenever i suddenly connect my charger when im playing videos or gaming but now i think it gone worse.. I have all the latest drivers from dell and also updated the bios but still suddenly this problem appeared out of nowhere. Any help would be appreciated!specs:windows 10 creators updatei5 cpu8gb ramgtx 10501tb hdd

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RELEVANCY SCORE 69.6

Hi, I am a bit frustrating because I install a clear win 10 64bit pro in my precision and now I dont have the maxx audio , the control panel is gone. 
I installed a couple of driver from the driver suppport dell website and nothing happend. In fact I unistall using administrator is the tag  sound, game.. I remove the realtek driver and intalled another one.. always the same.. in fact reboot for a lot of time.. 
Any one have this problems__
thanks in advance

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RELEVANCY SCORE 69.6

Hi,

I have a Dell Precision M4800 with Windows 10 operating system.
I got many times, random bleu screen with bcmwl63a.sys problemcode (System_Thread_Exception_Not_handled)
Could you help me what is the solution?

THANKS!

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RELEVANCY SCORE 69.6

I have a real stumper.  The power button does not function.  Will not turn on the laptop. I set the bios to power on with A/C, so I can get it to power on by unplugging and replugging the power cord.    When Window has power switch set  to sleep or to shut down -- it does not.  Holding the power switch down will not shutdown the laptop. 
I installed the latest bios from the support pages.  I replaced the CMOS battery.  I replaced the power switch. While I had it opened up I checked for loose connections, debris, dirt, etc.   At least to the point I had access (I did not open beyond removing the palm rest to get to the power switch).
Everything else on the laptop seems to work just fine.  Not sure what to do next with this.  Sad part is this started about 4 weeks after the Dell service expired. 

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RELEVANCY SCORE 69.6

After a19 bios update, if laptop is powered down and then powered up without disconnecting the power supply, the 4 cores exhibit high use, speed, and temp even in idle and do not reduce over time.  If the power supply is disconnected for at least 45 seconds prior to startup and then connected, laptop powers up to normal idle of 798mhz core speed and 42C-ish cores temp with little core load.  Have repeated this behavior 20 times. 
Precision m4800 I7-4800MQ cpu, 16gigs memory, 64bit Win7 Pro, Mushkin Reactor 1 TB SSD. No overclocking

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RELEVANCY SCORE 69.6

Hello reader/support,
I'm a proud user of an M4800, but the constant fan noise bothers me a lot. I ordered it wit win7 but almost directly switched to win 8.1.
What I already discovered:  In the event viewer I experienced a lot of MSI error events (every 11 seconds) .
 Event filter with query "SELECT * FROM __InstanceOperationEvent WITHIN 10 WHERE (TargetInstance ISA 'Msvm_ExternalEthernetPort') OR (TargetInstance ISA 'Msvm_VmLANEndpoint') OR (TargetInstance ISA 'Msvm_SyntheticEthernetPort') OR (TargetInstance ISA 'Msvm_ComputerSystem') OR (TargetInstance ISA 'Msvm_VLANEndpointSettingData')" could not be reactivated in namespace "//./root/virtualization" because of error 0x80041010. Events cannot be delivered through this filter until the problem is corrected.
If I stop the Intel(R) PROSet Monitoring Service these events stop, but I wonder if the performance of network devices is not affected negatively:
The Intel(R) PROSet Monitoring Service actively monitors changes to the system and updates affected network devices to keep them running in optimal condition.  Stopping this service may negatively affect the performance of the network devices on the system.
Nevertheless after this action CPU usage has dropped, but still too much fan noise while the system does nothing ;o(
I contacted support and they adviced me to reinstall with win7, but that is no option for me for the moment.
My p... Read more

A:M4800 Precision - Fan noise without substantial load

Hi,

I have the same problem. m4800 with win8.1 (needed to support the qhd screen). The fan is always on. Even if I just start the computer, no programs running, energy settings are on "Quiet". CPU load is 1-2 %, CPU temp around 35 degrees C.
I have BIOS vA06.

It is very annoying to work with this constant background noise level, are there any suggestions or should I send this noise-machine straight back to dell ?

S.

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RELEVANCY SCORE 69.6

Sometime last week I tried to use my Bluetooth headset with my Dell M4800, which had been working prior to last week.  For whatever reason the headset would show in the device list, but the headset and laptop would not connect.  I did some digging and found out that the Bluetooth services will no longer start.  This includes Bluetooth Device Monitor, Bluetooth Media Service, and Bluetooth OBEX Service.  The start service eventually reports error 1053 for all of the mentioned services.
I tried to update the driver software thinking this would fix the problem.  I downloaded the latest Intel driver (Network_Driver_G8TGC_WN32_19.0.1601.584_A11) from the Dell driver update page.  When I try to install the Driver, it gets about halfway through and reports an error - "There is a problem with the Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  At this point, the driver install rolls back and ends.  If I try to uninstall the old driver I get the same error.
I suspect that maybe a Windows Update caused this problem, but I cannot say for sure.  I did apply some updates last week, but I don't have a clear timeline when Bluetooth quit working because I don't use it every day.

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RELEVANCY SCORE 68.8

My Dell Inspiron 17R 5720 doesn't recognize charger any more. And unfortunately my warranty expired 2 month ago.It was plugged in and working in the morning, but then in the afternoon I noticed that it was running on the battery only. It wont start without battery (just charger plugged in).
1. So here what I have done to debug. Me and my brother, we have purchased the same Dell laptops at the same time a year and a bit ago. This is why for a debugging purposes it was good.I took my charger and plugged in to his computer. And it works. Definitely not the charger issue I guess. And when I plug charger in to my computer, green light is still on the charger. And I have the original charger that came with the laptop.
2. Now, laptop works on the battery only, so this means that motherboard is working. I guess.
3. Next thing I did was unplugged charger and removed the battery from the laptop. Then I pushed and hold "Power" button for 45 seconds to discharge a flea charge. Plugged charger back in but laptop wont start.
4. Next I started laptop on the battery, went to BIOS and checked if the charger is recognized in the BIOS. No, it doesn't recognize charger. So, if it is not a charger then what else can it be?
5. Laptop doesn't have any strange smells so I'm not sure if anything happened with the motherboard, but I would assume mother board is ok because it works of the battery.
6. I was thinking updating the BIOS, but I can't, because it wont update whi... Read more

A:Dell Inspiron 17R 5720 doesn't work with charger. Charger is not recognized. Not charger problem.

Hi CJ777,
Thanks for reaching out with your query. You pretty much figured out all points of failure. Good job.
If the adapter is not detected in BIOS, it most likely is an issue with the mother board. In the BIOS set up, AC adapter should show up as 65w or 90w. If the adapter status is 'None' or 'Unknown Device Installed', it indicates that the mother board is not detecting the adapter for which the battery is not getting charged. Once the battery charge drains, I'm sure the adapter will not charge it again. Replacing the system board should resolve this issue.

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RELEVANCY SCORE 68.8

My new Precision m4800 runs about 1 tenth the speed of similar notebooks we have.  Novabench gave it a score of 330 but a similar laptop I have scored 1050.  This looks like a bus issue. 
Everything that requires memory transfer is about 10 percent the speed of a similar laptop.
I used NovaBench to test how my new m4800 is 1 tenth the speed of my older Toshiba laptop.  My m4800 is a faster clock and more memory but still really really slow.
I have all the latest drivers form the Dell website installed
I think it is a bus driver memory driver thing.  Files copied to the same hard drive work at about 300 mb a second.  All other CPU, memory, and file transfer operations are 1 tenth the speed as measured by NovaBench   I also have the latest bios installed 

SOLVED The power supply to my docking station was not the right amperage for this laptop. This put the memory in slow mode .
The power supply was from my previous laptop but I kept the same docking station. With a newer power supply 9 AMPS the problem went away immediately.

TRY THIS Run on battery and see if your laptop gets faster all of a sudden. Reboot to see the results.

A:Precision m4800 very slow compared to similar laptop

SOLVED

The power supply to my docking station was not the right amperage for this laptop. This put the memory in slow mode. The power supply was from my previous laptop but I kept the same docking station. With a newer power supply 9 AMPS the problem went away immediately. TRY THIS Run on battery and see if your laptop gets faster all of a sudden. Reboot to see the results.

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RELEVANCY SCORE 68.8

Hi all Precision M4800 owners,
I'm looking for anyone who can share their experience with hooking this machine up to a TV over HDMI: are you able to transmit audio?
I have an issue with mine where the system does not recognize that it is connected to an audio-capable device over HDMI (screenshot is with a device attached and displaying):

I've gone through the Dell drivers, drivers from Nvidia's site, A13 and A14 BIOSes and everything in the HDMI Audio FAQ that looked remotely relevant, as well as a discussion with Dell email support and got nowhere.  After some time, I got a DisplayPort to HDMI adapter and now I have audio through the DP so the core problem has been worked around.  With the DP adapter, Port 0 shows as connected and lists the TV.  The problem, I believe, lies with the ports being treated as something they aren't:

The laptop has one DisplayPort, HDMI, VGA and the internal display, it doesn't have a second DisplayPort nor DVI output.  The TV on HDMI seems to be treated as DVI, which doesn't support audio, so I guess it never seems to try sending it.
I'd like to get some corroborating evidence for a case to update the BIOS (where I think the problem lies, at least) so that I can use my HDMI port as an HDMI port. The most important data will be from anyone else using one of these machines that was made with the QHD (3840x2160) display, not the FHD (1920x1080) one.  The QHD display uses the Nvidia chip for ever... Read more

A:Precision M4800 HDMI no audio - share your experience

I have exactly the same issue. Did you find a solution apart from using the DP adapter?

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RELEVANCY SCORE 68.8

Hello,
a question about the second mPCIe slot (half size). The M4800 have 3 mPCIe slots, 1 full size is used by a mSATA SSD or a WWAN device,  1 half size slot is used by the WLAN (BT) device. At this both slots are also the needed antenna devices. But ther is a second half size slot without antennas, and without the posibility to use a mSATA device. Which device can I add there?I have a WWAN and WLAN/BT device and can not add a mSATA.
Regards

A:Precision M4800 sec. mPCIe slot half size

I guess post is dead?Maybe my answer will help someone else in future.Well IMHO this slot is for Dell Data Encryption Accelerator Card.For hardware data encryption / decryption.But I don't know for sure and recently posted my own question.Some information can be found here

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RELEVANCY SCORE 68.8

Hi all,
I'm trying to get the 2  2K monitors working with the precision M4800.
Monitor 1 (M1) is connected via the display port cable & Monitor 2 (M2) is connected via the the dvi-d dual link cable.
Precision 4800  is docked with Dell E-Port replicator.
Precision M4800 has the following Display Adapters - Intel HD 4600 & nVidia Quadro K1100M
M1 shows 2560x1600, but the max resolution on M2 is 1920x1080.
How do I get both monitors to run at 2K resolutions?
This KB article describes the multiple monitor setup options, but it does not list the max resolutions supported for each option.
any help is appreciated.
thanks!

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RELEVANCY SCORE 68.8

About two years ago I purchased a Precision M4800 laptop and up until a week ago its LCD monitor has been fine.  However, since then a small cluster of darkened pixels has appeared at the center of the screen.  They are however, neither dead nor stuck pixels, as they change color depending on the background, appearing grey against white, dark blue against blue etc.  Just to be certain i ran monitor test, sure enough the discoloration remained with each solid color background, appearing as a darkened pixelated smudge.  To be clear this is not a scratch or stain, as when i look at the cluster close up i can clearly see tiny darkened squares.  Also the discoloration is not uniform, some pixels are much darker than others, but all change color depending on the background.  Does anyone have idea what this is?

A:Precision M4800 laptop, Darkened (yet not dead) pixels

I'm bumping your post to the first page, hopefully someone help you with the problem.....

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RELEVANCY SCORE 68

Hello,
I have a Precision M4800 with the FHD screen & nVIDIA Quadrop K1100M GPU. I wanted to find out the definitive answer about how many displays (external + mobile) I can use simultaneously and at what resolution. I'm coming from a Precision M4600 where I was limited to 2 simultaneous displays and I thought I'd read in my research that this M4800 system can handle more.
Specifically, I have a Dell 3007WFP display which as I understand it can handle a max resolution of 2560x1600, but only if using an active DVI-D Dual Link video adapter with a DVI-D Dual Link cable - otherwise it's 1920x1200, which I understand is the native resolution for my laptop display on the M4800. Since the M4800 doesn't have a DVI connector, I'm instead researching getting either an active DVI-D Dual Link to DisplayPort cable or a DVI-D Dual Link to HDMI cable, which I'm hoping would allow me to display to the 3007WFP at its max resolution of 2560x1600. Can anyone confirm or deny this, and whether the HDMI or DisplayPort is advisable for this? An active adapter/cable is a pricier thing than a passive one so I want to make sure I'm barking up the right tree.
Once I get this situation resolved for the 3007WFP connecting to my M4800, I'd like to know if it's possible for me to connect a second external display, the Alienware AW2310, which has a max resolution of 1920x1080, and in order to display it at max resolution, which connector is advisable (given that I... Read more

A:Clarification about multiple displays, resolutions & connectors for Precision M4800

^bump^
Would really love to know...

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RELEVANCY SCORE 68

Hi!
I got my Precision M4800 and I'm really about it.
But! I dislike the touchpad for one reason : No option to enable one-finger scroll. I'm kinda "old school" with touchpad and I don't like using my the two-fingers scroll and all the "fancy " features and the touchpad software don't have this specific feature.I tried the old driver version (7.0), but it's not compatible with Windows 8.1.
I can see a lot of values in the regedit ( HKEY_LOCAL_MACHINE\SOFTWARE\Alps and HKEY_CURRENT_USER\Software\Alps ) but I don't know which one it can be,
Do you know if a generic ALPS drivers exist? Do you have a solution for this issue?
Thanks!

A:Enable one-finger scroll on Precision M4800 (ALPS touchpad)

Run the DellTPad.exe file in C:\Program Files\DellTPad.  This will give you an older interface which includes the one-finger scroll. 

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RELEVANCY SCORE 68

Lately, my Precision M4800 laptop (service tag:<Service tag removed>), has been suddenly, and unprompted, been shutting down if I move it, like say picking it up a few inches off the table.  A similar problem happens if the Laptop is bumped or moved slightly, such as if my elbow bumps into it, or a turn or push it a inch or so too quickly, the screen will freeze up, with a bunch of randomly blinking rectangular tears appearing all over the screen, not to mention that it crashes at the same time.  Otherwise the Laptop runs like normal, I notice no performance issues or overheating, just that it has become extremely motion sensitive, so that, unless it is on a perfectly flat and stable surface, there is a good chance, even just on my lap, the a small motion will cause it to crash.  The Laptop is still under Warranty.

A:Precision M4800 laptop: sudden shutdowns and freezes upon movement.

I'm having the same issue on a Latitude E7450.  Updated all drivers, ran all diagnostics.  No failures.  I'm thinking there has to be a cable not seated properly or something not connected as it should be.

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RELEVANCY SCORE 68

At this moment I live and work in Ukraine.In this country I cant find any official DELL representative.So I decided to ask here.Two weeks ago I've purchased used (but in very good condition) Precision M4800.And now I have 2 questions about upgrade of my laptop.1. Can anyone give me a list of supported WWAN modules? Real experience is appreciated! I know about Sierra MC7355, but I think $250 is too much for official and original but outdated WWAN module.
2. I've discovered that my laptop support hardware data encryption. Can I purchase Dell Data Encryption Accelerator Card to enable this option in my laptop? I need hardware encryption / decryption.Any advice will be appreciated.Thank you!

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RELEVANCY SCORE 67.2

Hello,
I have a problem with audio output jack on the E-Port docking station with Precision M4800 using Windows 10.
I have an external speaker connected to E-Port, and when I boot Windows, everything works fine, sound plays through the external speaker. When I disconnect it, sound start to play through the laptop speakers, just as it should. But when I reconnect the external speaker back to E-Port, sound is still playing using the laptop speakers, and the whole Windows Audio system hangs. For example, when I click the Sound icon in system tray, the sound volume popup shows, but I can't change the volume there - the slider just doesn't move. I also can't open the Playback devices window, I can't start any other applications that play sound. If during this time I try to disable the Realtek audio device in Device Manager, the window just hangs and that's it. If I try to reboot the machine, it won't - it just hangs with a black screen (I tried to wait for it for at least 10 minutes).
It also often happens after docking or undocking the laptop.
This problem is reproducible on Windows 10 (build 1511, 1607 or 1703) and the latest Realtek audio driver for M4800 (A12).
I also checked this scenario in Windows 7 - everything works fine there using the same driver version, so the problem is observable only in Windows 10.

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RELEVANCY SCORE 66.8

I don't use my computer for maybe a whole year.
Now, I wanted to use it but it's not working. My battery is addicted, basically, if I don't have a charger I won't be able to turn on the computer.
So when I plugged the charger on the wall, the light on the box charger was solid (it didn't blink); However when I plugged it in the computer the light blinked.
I don't know what's the problem and I would like to fix it, if possible.
 

A:When charger plugged in pc, the light on the charger box blinks

Hi and welcome to TSG.

What happens if the battery is removed and you only use the charger ?

What make and model laptop is it ?
 

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RELEVANCY SCORE 64.8

The problem still exists even after Dell repaired the laptop. It took two weeks to get the repaired laptop back from Dell.

The problem is:
When I plug or unplug the charger while playing music/video on laptop, the laptop is freezing with buzzing sound for 1-2 seconds when the laptop begins charging. Even after Dell repaired the laptop, the problem still exists.
Tried installing the updated drivers, the laptop works fine only for a short period and then after some time the same freezing with buzzing sound problem comes back.
Also, if the laptop is restarted it works fine for a while and then the same freezing with buzzing sound problem comes back.

Not satisfied with the Dell and Dell repair services.
Need help with this problem.

A:Dell Inspiron 15 7567 laptop freezing and buzzing sound issue when laptop charger is plugged in and unplugged while playing music/video

Please verify BIOS version on the system by typing msinfo32 onto the [Cortana] search box and stroll down to BIOS Version / Date. The latest BIOS version is 1.1.0 ,1.1.0, if there's an old version, I suggest updating to the latest version. Please click on link below to safety install latest BIOS version.
Update System Setup (BIOS) for a Dell Computer ... - …

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RELEVANCY SCORE 63.2

Hello,
I tried to install the newly released Dell Precision Optimizer v3.5.5 (A00) August 18, 2016 on my Precision 5510, running Windows 7 64bit.
During the installation, an error panel pops up with this text:

> SetupNew\setup.cpp (140)PAPP:PVENDOR:PGUID:[email protected] Vista Service Pack 1 (7601)IE Version: 9.11.9600.18426
The installation then fails and the installer log shows the following:
[08/25/16 13:16:06]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    User Command: attended[08/25/16 13:19:12]    DUP Capabilities Value: 2097151 (0x1FFFFF)[08/25/16 13:19:12]    DUP Vendor Software Version: 3.5.5[08/25/16 13:19:12]    Local System/Model Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Version: 6.1.1.0[08/25/16 13:19:12]    OS Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Language: DE[08/25/16 13:19:12]    Language Compatible with this Package? Unknown[08/25/16 13:19:12]    User Parameter: logfile[08/25/16 13:19:12]    User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    Extraction-miniunz path: C:\PROGRA~3\dell\drivers\APPLIC~1.5_A\miniunz.exe[08/25/16 13:19:12]    Extra... Read more

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RELEVANCY SCORE 62

Hello,
I'm glad that the Windows 10 drivers for Dell Precision M4800 have been out. Unfortunately when executing different installer files, I've always got "The update installer operation is unsuccessful". Below is an example of the log files.
Any ideas please?
Thank you in advance!

[08/02/15 19:24:29] Update Package Execution Started[08/02/15 19:24:29] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:24:29] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:24:29] DUP Release: DC3V0A00[08/02/15 19:24:29] Intializing framework...[08/02/15 19:24:29] logo.png[08/02/15 19:24:33] User Command: attended[08/02/15 19:24:33] DUP Capabilities Value: 39845887 (0x25FFFFF)[08/02/15 19:24:33] DUP Vendor Software Version: 15.200.1045[08/02/15 19:24:33] Local System/Model Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Version: 10.0.0.0[08/02/15 19:24:34] OS Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Language: EN[08/02/15 19:24:34] Language Compatible with this Package? Yes[08/02/15 19:24:34] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\VIDEO_~1.104\miniunz.exe[08/02/15 19:24:34] Extraction-arguments: -x D:\Software\drivers\Windows 10\VIDEO_~1.EXE -o -d C:\PROGRA~3\dell\drivers\VIDEO_~1.104[08/02/15 19:24:34] Extraction-GetExitCode: 1[08/02/15 19:24:34] Identified Behavior : attended[08/02/15 19:24:34] Temporary payload log file name: C:\Pro... Read more

A:"The update installer operation is unsuccessful" - Windows 10 on Precision M4800

I'm having the same issue when trying to install a Video Driver on OptiPlex 9020:

[11/15/15 11:31:43] Update Package Execution Started[11/15/15 11:31:43] Original command line: "J:\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 11:31:43] DUP Framework EXE Version: 3.3.0.66[11/15/15 11:31:43] DUP Release: GXPVYA16[11/15/15 11:31:43] Intializing framework...[11/15/15 11:31:43] logo.png[11/15/15 11:31:44] User Command: attended[11/15/15 11:31:44] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:31:44] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:31:45] System ID: 05A4[11/15/15 11:31:45] System model description: OptiPlex 9020[11/15/15 11:31:45] Match found: 9020 (05A4)[11/15/15 11:31:45] Local System/Model Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Version: 6.1.1.0[11/15/15 11:31:45] OS Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Language: EN[11/15/15 11:31:45] Language Compatible with this Package? Yes[11/15/15 11:31:46] Identified Behavior : attended[11/15/15 11:31:46] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp[11/15/15 11:31:46] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp"[11/15/15 11:31:46] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:31:46] Identified Behavior : attended[11... Read more

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RELEVANCY SCORE 61.6

I recently puchased a new M4800 with an i7 quad, and a Firepro m5100 GPU. So far i have been rather satisfied with the purchase as it does everything i need it to do. However there are some quirks that are preventing it from being 100% :
When I run the descrete only card, the windows 7 log in has lag such that unless i move the cursor the screen does not update : you can type things in and no ****** symbols display in the password box. If you move the mouse constantly when you type the ***** does display in real time ? its a really odd sort of lag i have never experianced before in my life.
This does not happen with the integrated card. HOWEVER, the computer will not dynamically switch between the Intel and the AMD gpu (amd Enduro/ power express) as advirtized. When running in switchable graphics mode the global settings dropdowns are 100% blank in the CCC panel.
If you set it manually per application basis : it either does one of two things :
1) most games seem to launch fine, though monitoring it with RTSS indicates its running on the intel HD GPU, and the performance decreases substantially in reflection of this...
or 2) launching professional software like Cheif Archetect x6, or SolidWorks2014 causes the display to hang, fans to cut off and the computer wont do anything till a hard reboot via the power button.
*I have dissabled the inegrated GPU in bios and only run the AMD card as a work around. Is there a fix for this other than to ignore the Intel card ? Googling ... Read more

A:Precision M4800 : Input lag at log in, Switchable graphics not functioning, GPU fan "chirping" when it starts up.

My personal experience was a long and trying one.  First they sent a tech to replace the graphics card with another Firepro.  Did not make a difference.  Then they had tech replace motherboard.  No difference.  So I insisted on a new m4800 with the nVidia processor.  That's how I got mine.  BUT, I would think if you pushed, maybe they could send a tech to switch out your graphics card.  Or at least send you a different model (for which you will obviously need a different driver) and then you could install or take to a repair tech.
For what it's worth, Dell knows they have an issue with this hardware configuration and I was told they had elevated the issue to their senior engineers.

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RELEVANCY SCORE 59.2

I've got a Dell Precision 7710 with the Dell Precision Optimizer. It works great for when I'm using AutoCAD Civil 3D in setting up the laptop for optimization by turning off 2 cores and increasing the clock speed of the processor. 
Unfortunately I also do programming with Virtual Machines. When I'm in this mode I want all 4 cores to share the load instead of 2 cores. 
Is there a workflow available to go from one profile to no profile? Do I have to do a restart to switch between profiles? So if I'm doing CAD work and then switch over to programming do I have to turn off the AutoCAD profile to no profile and the restart the computer? I tried turning off the profiles and nothing changes for the cores. 
Is there a way to create my own profile? Or should I pick one like 3ds Max that would utilize more cores?  Or should I not use it since it won't meet my needs? 
Thanks.

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RELEVANCY SCORE 58.8

I have had my laptop since march now and whenever i go to play a game (the Sims 4) it works fine without the charger in but when i plug my charger in after 10 seconds the FPS durasticly drops from 60+ to 10/20 fps and its really fustrating. I Brought my laptop from currys PC world and a few months ago i sent it back and they updated the bios whist also deleting all my data but i tested it out and it still is the same. Its getting really annoying now. Ive tried changing power settings, switching hp chargers, Wiping the PC and Changing AMD settings. The processor is the AMD A10-8700p. And the ATI 8700p. I also still have my 1 year warranty. Please Help!

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RELEVANCY SCORE 58.4

I have a Dell M4800 with a Core i7 4900MQ, however I cannot get it to run above 800MHz - even on Prime95. I have tried enabling the high performance power plan but to no avail. CoreTemp is not reporting high temperatures so that is not the issue.
Also the GPU *may* be running at 405MHz when it should be at 666MHz, although I've had conflicting readouts from different programs on that. Again, no high temps.
Does anyone know what the problem might be here?

A:Dell M4800 CPU locked in low power state

Does the system correctly identify the AC adapter, or does it show "unknown" in setup (F2 at powerup)?
If the AC adapter is not correctly identified (or is a non-Dell third party adapter), the system will run as if on battery all the time -- keeping the CPU speed exactly as you see it.

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RELEVANCY SCORE 58.4

Having a strange issue with the Touchpad on my Dell Precision M4800. When I disable it using the Dell software or using the Fn+F5 hotkey, it has a tendency to come back on after a random interval of time. I want it to stay turned off permanently, as I prefer to use the Pointstick exclusively.
When using the Fn hotkey, I get a notification onscreen as well as a popup in the system tray saying "Touchpad notification: Your touchpad has been disabled." If I manually disable it through the Dell Pointing Devices software, I get the same effect, but without the notification. In either case, this works great... for awhile.
But then the Touchpad inevitably turns back on. I often don't notice until suddenly my mouse cursor is behaving erratically, at which point I try to swipe my finger on the touchpad and sure enough, it's become enabled again.
However after some further experimenting it turns out the "random" aspect of this is not totally random and I can reproduce the issue quite reliably by furiously scanning my finger back and forth across the Touchpad for a few seconds. Inevitably, the touchpad will turn back on, and I will get the notification "Your touchpad has been enabled." No buttons or hotkeys are pressed, all I have to do is move my finger on the touchpad surface rapidly and within seconds of starting to do that, it will re-enable itself. Again, there is also a notification that it has been re-enabled when this happens, so the software... Read more

A:Dell M4800 Touchpad keeps turning itself back on

I had the same problem.   I believe this is a "feature" in that it allows a person who, let's say forgot their travel mouse, to turn the touchpad on again.   The problem is that its too sensitive.   Here's the solution.
(I found the part of the solution here:  http://geekswithblogs.net/dbutscher/archive/2009/09/14/dell-touchpad--enablingdisabling.aspx)

Locate the Program Files\DellTpad directory
Double click on DellTPad.exe
Click TOUCH PAD SETTINGS
On the bottom, adjust "Touch Check" so that it desensitizes the touchpad to you accidental touches
With this setting all the way Minimum, the touch pad never accidently turns back on, but I can still turn it on by swiping furiously

Hope this helps!

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RELEVANCY SCORE 58

Hi Lenovo community, I have lenovo Y50-70 gaming laptop, used to heat up a lot while charging near the W S A D keys and the left palm rest. One evening while the laptop was turned on doing nothing intensive like gaming. It starts smoking up from one of the vents and shuts itself down, shocked by the situation I immediately unplugged the laptop.  Long story short, gave it a rest of 1 day, it turned ON on battery just fine, feels like nothing has heppened but no more charging! if I try to plug charger in laptop again, it start to smell. Upon closer inspection: ?? It has burnt 2 mosfets, a fused and some other things. Never in my past 15+ years using a computer I ever encountered a burning laptop motherboard.  Did anyone else face the similar situation? I guess I'd try with warranty since its been only 4-5 months (if lenovo won't sees opening the back case as violation of some sort).  

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RELEVANCY SCORE 58

Hi to all seven forum,
I came here for a simple question today, the question is, is it better for laptop battery that when I using laptop it is plugged in all time to ac adopter although it is fully charged.
one thing I know that when plugged in charger, the battery not in use, I test that remove battery when laptop in ON condition and AC charger is plugged, the laptop remain ON, so I mad a personal experience that using laptop with plugged in charger, it could save the battery. is it rite.?
Note: that I m not plugged in charger all the time, I only plugged in it when I turn ON laptop. when laptop is not in use and the battery is fully charged (infect it is always charged) I plugged out the AC adopter.
I read many article where many peoples asked the same thing that "should they plugged in charger all the time, (include when laptop not in using)".
but my question is simple which is "should I plugged in charger all time only when I use laptop? is it better for battery.? or it must necessary that we should drain all battery then plugged in charger and remove it when fully charged.?
(sorry for my bad English)
laptop model is Dell Inspiron N4050. 6 cell Li on batter I think. (or lithium)

A:Should I plugged in charger to laptop when I using it.

I'm amazed that this gets asked so often, and I haven't been able to figure out why. There's no reason and no harm in leaving the battery connected all the time. There's no reason to unplug the AC power once it is full charged. In fact, doing so could potentially shorten the life of your battery if it's recharging from a small usage up to 100% often.

I still don't know why people insist on making this a difficult process, to be honest. If you use the laptop on AC power, great. If you use your battery often, or even occasionally, it's a good idea to drain it down completely every so often, and then recharge it back to 100%. There's no harm in using the laptop on AC power with the battery in the laptop.

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RELEVANCY SCORE 58

I plugged in my charger in the morning two days ago and it was working fine. Then i plugged it in at night and it didnt work. I kept trying these past two days it still doesnt work. The charging light doesnt go on. the charger works fine i dont know what the problem is..i have had this laptop for 3 months so it is still new. Can anybody help me with what may be causing this problem?

A:Charger plugged in, not charging.

Hello and welcome to the forums,

does your laptop shut off when the charger is dissoncected? What does the battery information say?

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