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Panda scan and Spybot-S&D scan stalls mid-scan

Q: Panda scan and Spybot-S&D scan stalls mid-scan

i tried to do the on-line Panda scan a few times, once my dial-up connection disconnected it, and i couldnt get it back, and I tried it 2 more times and it stalled about 3/4 of the way thru, even tho i was still connected. When i do Spybot S&D scan it stalls midway too, several times, i have to keep moving my mouse around for a while to get it to start again. Why do u think this keeps happening on my computer?( Virus scan was negative, and i deleted some adware with a scan i did a day before.) I know the Panda scan used Actixe X which i had to download to do the scan. Should i delete it now? What would it look like and where would it be on the computer.?
I have an old Dell OptiPlex GX1 Pentium 2 with 350 MHZ, with 256 RAM and WIN ME O.S. with 10 G. storage with a slow dial-up connection. Thank in advance. ZUZU2

RELEVANCY SCORE 200
Preferred Solution: Panda scan and Spybot-S&D scan stalls mid-scan

I recommend downloading and running Outlook PST Repair. It's a PST repair tool that I've used it in the past to recover emails, contacts, tasks and notes from corrupt Outlook files that are damaged or inaccessible. Supports Outlook 2000, 2002, 2003, 2007, 2010 and 2013.

You can download it direct from this link http://goo.gl/1bjhSi. (This link will automatically start a download of Outlook PST Repair that you can save to your computer.)

A: Panda scan and Spybot-S&D scan stalls mid-scan

This is my HJT log after running (sluggishly) Sbybot-S&D and finding no problem:
Logfile of HijackThis v1.99.1
Scan saved at 9:56:31 PM, on 2/2/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\DOWNLOAD\CONKEEPM.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\DIALER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\CSS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\PROGRAM FILES\UNH SOLUTIONS\IE PRIVACY KEEPER\IEPKBHO.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\PROGRAM FILES\ADVANCED SEARCHBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [MCTskShd] C:\PROGRA~1\MCAFEE.COM\AGENT\mctskshd.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\MCAFEE.COM\SHARED\MCAPPINS.EXE /v=3 /cleanup
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunOnce: [MCAGNTPS.DLL] rundll32.exe advpack.dll,RegisterOCX c:\PROGRA~1\MCAFEE.COM\AGENT\MCAGNTPS.DLL
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Show Original Image - res://C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE/227
O8 - Extra context menu item: Show All Original Images - res://C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE/250
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 192.168.1.1

Any suggestions? Thanks, ZUZU2

Read other 1 answers
RELEVANCY SCORE 125.6

Hi,

I'm sorry I'm not very good with computers and last year you guys helped me so much. I think I have the same problem again: viruses, malware, etc..

My system info:

Microsoft Windows XP
Version 2002
Service pack 2
Intel Celeron 2.13GHz
768 MB RAM

Hijackthis scan results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:20:58 PM, on 9/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files... Read more

A:Scan results for Hijackthis/panda scan please help thank you

Hello,

I am concerned about the trojan viruses that I got from Limewire. I have since removed this unsafe program from my computer but would like help in getting my computer to be clean again.

Below is the updated hijackthis and panda scans of my computer.

Thank you for your time,

Danna


My system info:

Microsoft Windows XP
Version 2002
Service pack 2
Intel Celeron 2.13GHz
768 MB RAM


Panda Scan Results:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-10-20 16:45:43
PROTECTIONS: 1
MALWARE: 5
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Zone Alarm Security Suite 7.0.483.000 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type ... Read more

Read other 10 answers
RELEVANCY SCORE 125.6

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-23 22:43:10
PROTECTIONS: 1
MALWARE: 25
SUSPECTS: 1
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Trend Micro AntiVirus - Virus Protection 15.10.2002 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\Owner.Family\Application Data\Mozilla\Firefox\Prof... Read more

A:My scan for malware with Panda Active Scan

Hello -

It appears as though you've stopped at Step 2.

Step 5 would have you do this:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

---------------------------------------------------------------------------------------------

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RELEVANCY SCORE 121.6

Greetings,

My McAfee Real-Time Scan will not remain enabled. When I try to run either Quick Scan or Full Scan, an error message comes up, telling me to return to the McAfee Internet Security Home and to try to run the scan again.

I have followed their instructions for re-enabling the Real-Time Scan to the best of my abilities, by trying to restart the McShield Service, and by running the oas-disabled-fix.cmd utility that they instructed me to download. The oas-disabled-fix.cmd utility will not run.

I have contacted McAfee and they have told me that it is a problem with Windows Update. I have contacted Microsoft and told them that as well, but they seem to be trying to rule out any other possible cause, than what McAfee says is the actual cause of the problem, thereby dragging this out even longer.

Microsoft is supposed to be getting back to me again tomorrow, but any other help would be appreciated.

Thank you for your time.

Read other answers
RELEVANCY SCORE 117.2

Almost every time I do quick scan and got nothing and I think it is good. However, I just read online, it says that when quick scan does not find anything then you do deep scan. It confuses me, since it means I should do deep scan all the time. ?
 

A:quick scan vs deep scan/full scan ( antivirus )

the 1000$ question is
which anti-virus
ON windows defender and malwarebytes and many others only a quick scan is necessary
The converse of what you have read is usually the case eg. You do a quick scan and only if that finds something should you then need to follow it with a full scan
For instance a threat scan on Malwarebytes paid for edition or the scan on the free version will scan up to 99% of the system
A full scan also scans the system restore points and other unusual places to detect, or at least try to detect, all possible traces of infection.
As I said it depends on the AV and to some extent the OS which I presume is not Windows 2000 as indeed commented on by my colleague Cookiegal in another of your topics
Also, it appears you're running Windows 7 and if you don't still have your Windows 2000 computer you should visit your profile and change that information so that it's current which makes it easier to help you in some casesClick to expand...
 

Read other 13 answers
RELEVANCY SCORE 113.6

Below are Bazooka scanner, dds and gmer scan results. Exe files are not working properly. Any executable I open immediately asks for a file to open the program. I can run some programs by browsing for the executable again but does not work for everything. Some programs won't work or install. here is my latest scan results using bazooka / dds / and gmer.BAZOOKA SCAN--------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************Result when scanning:SystemDir.explorer 545.505.000 %SystemDir%\explorer.exeC:\Windows\system32\\explorer.exehttp://www.kephyr.com/spywarescanner/library/systemdir.explorer/index.phtmlSystemDir.regedit 544.500.000 %SystemDir%\regedit.exeC:\Windows\system32\\regedit.exehttp://www.kephyr.com/spywarescanner/library/systemdir.regedit/index.phtml********************************************************************************************************************************************DDS SCAN------------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************.DDS (Ver_2011-06-23.01) - NTFSAMD64 Internet Ex... Read more

A:Virus - Bazooka Scan / DDS scan / GMER scan - %#^#%^#

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post fresh dds logs, please.

Read other 2 answers
RELEVANCY SCORE 107.2

Hello and hopefully someone can help. I have spent some time searching and cant find the answer.
 
I ran AVG and scanned whole system. 4 Trojan Horses were found.
1 was a false positive
1 was secured
and 2 said take action, couldnt remove(something like that)(still have report result)
 
Now I update avg, rescan whole computer 2 times and nothing is found.
I scaned each file seperatly and it said pass.
 
Where the other 2 trojans removed or not being detected now?
They were called Trojan Horse Generic32.EGL
 
Please help me understand the result and what to do
 
these were the two results in question

"";"Trojan horse Generic32.EGL, C:\Windows\Installer\7883.msi";"Infected"
"";"Trojan horse Generic32.EGL, C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}\HP Support Assistant.msi";"Infected"

A:AVG Scan found Trojan first scan, second scan none

I just addressed the very same issue on another board.
Definitely false positives as it happens with AVG too often.

Read other 1 answers
RELEVANCY SCORE 104.4

For the past week or so when I run HJT, the scan proceeds up to a point and then stalls for a period of about 45 seconds. The stall point is always the same; the progress bar is within a 1/2 inch of completion and the accompanying text says :"015 Trusted Zone Enumeration". After the delay it completes the scan. There are no 015 entries in the final scan report.

During the stall my mouse is dead, the arrow can be moved about (no hour glass) but I cannot scroll the HJT contents, I cannot exit HJT. This stalling was such an unusual occurance that it made me feel I had problems and after about 15 seconds I would bail-out with the 3 finger salute. It was only by accident the I discovered that 45 seconds of patience was all that was required.

A co-incidental event,which only happened once a few days ago;
One morning I ran HJT and immediately a message popped up which stated in essence; "HJT is already running". Closing that message box, and making repeated attempts continued to generate that message. A re-boot solved that, it hasn't happened since. I mention it only because it may be related to the stalling. I won't classify this situation as a problem, merely unusual behavior which has grabbed my attention. Therefore you can assign to this communique whatever level of importance that it deserves.

One point though about which I am curious and if some one would give me an answer, it would be appreciated. How do I access this list or file of "Trus... Read more

A:HJT stalls during the scan.

Get CWS SmartKiller and run it to see if it fixes the problem. What version of HijackThis are you running?

Make sure to check Adaware for any updates before running it. Also make sure to customize the settings in Adaware for better scan results. Run the scan and fix everything that it finds.

Read other 3 answers
RELEVANCY SCORE 102.8

no scan options-you need to install hp software for features-hp officejet 6110xi; dell e6500 laptop; O.S=windows 7 pro 64 bit. hp support directs me to use windows 7 drivers and then i still get this error; there no viruses/malware ect on the computer. how may i obtain the software/driver needed to resolve this problem. thank-you
does anyone have the cd-rom with the firmware and drivers for the hp officejet 6110 all-in one printer?
 

A:hp officejet 6110 no scan options after engaging start scan button on printer

Have you tried scanning the way HP has recommended: http://h10025.www1.hp.com/ewfrf/wc/...=en&lc=en&os=4063&product=79477&sw_lang=#N385

Expand the "How do I scan, fax, print, or use a memory card?" section, then expand the "How do I scan with an in-OS driver?" to see the HP recommended way to scan.
 

Read other 1 answers
RELEVANCY SCORE 102.8

In the past day, my computer has been very tempermental. I am running Vista Home Premium and have been for about 2 months without any issues. I run Avira Antivir and Kaspersky Internet Security in the background. I ran a full Kaspersky scan and have no issues. Antivir has not found anything either, except for HP false positives. When I run Ad-Aware and Spybot scans, nothing shows up. I also ran CCleaner to scrub temp files and registry. Also, a quick scan with MBAM was clean.

But when I try to run a full scan in MBAM or SuperAntiSpyware, the computer hangs. This usually happens when the screen saver kicks in. So I disabled the screen saver, but it still happens. I cannot access anything at that point and have to power off from the power supply (ctl alt delete won't work).

Does anyone have any thoughts?

A:Computer Freezes When Running Full MBAM Scan or Super AntiSpyware Scan

Try disabling your anti-virus for the scans
Just remember to turn it back on
Also disable Spybot's Teatimer function if you use it

Read other 7 answers
RELEVANCY SCORE 102.8

My computer was infected by SpywareQuake awhile ago, i followed the instruction step by step and the SpyQuake was removed, it was gone. And now it appears again in my active scan again (but i dont see any windows pop up in the bottom right of the screen saying that "my computer is seriously infected" like before). So im just wondering that there are something that i missed or my computer is infecting again. I greatly appreciate you guys can help me out, thank you so very much
Here is my Activescan log:

Incident Status Location

Potentially unwanted tool:Application/SpywareQuake Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Application Data\Mozilla\Firefox\Profiles\m60uft4t.default\Cache\551FE075d01
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Temporary Internet Files\Content.IE5\L1IC6IGI\drsmartload[1].exe
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.exe]
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.dll]


And Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:44:24 AM, on 4/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\s... Read more

A:Scan found Spyware Quake in my system! (HJT and Active scan included)

Read other 16 answers
RELEVANCY SCORE 102.8

Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best Regards
 

A:bad pool caller during registry scan and norton full/quick scan

Leafs22 said:


Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best RegardsClick to expand...

Hi Leafs22,

This is Mike from the Norton Authorized Support Team.

Which Norton product and version do you currently have installed?

It sounds like there is a problem with the drivers on your system. Please follow the steps below to properly remove Norton. After you remove Norton, update all of the drivers on your system and then install the latest version of the Norton product for which you have a valid license.

1. Click on the following link to download the Norton Removal Tool:

Norton Removal Tool and Instructions

2. After you run the tool, please restart your computer. Log into Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.

3. Update all of the drivers on your system.

4. Click on the link below and then select the "Download" button under the Norton product that you own. This ... Read more

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RELEVANCY SCORE 102.8

I'm fixing my aunt's computer and I just find this out that formatting the partition isn't going to work out due to the fact that that they unfortunately lost all recovery cd's.... I do not wanna go through the trouble of special ordering them so I was wondering if anyone could help. So the problems with the computer are these: McAfee virus scan and all options are disabled, when I tried running Malwarebyte's it said that I have no permission and to contact the administrator, and when I try uninstalling something, it just says "cannot run plug in. please try again later" I'm starting to get frustarted because i scanned the HDD through another computer and it deleted all visible trojans and what now but it still has the same problems. Someone help!

A:All Permissions Blocked! Virus scan, System restore, malware scan, all are off!

please bump

Read other 19 answers
RELEVANCY SCORE 102.8

OK , having major difficulties getting these fixes to work. I have windows vista premium home, hjt will do the scan but halfway through says for some reason "your system denied write access to the Hosts file" I tried to set hjt to run as administrator but that is grayed out, so when I select "ok" it finishes the scan but no copy is posted in notepad. I did actually select a few known trash and it did remove them. dds appears to do its scan but doesn't post any results in notepad. And rootrepeal gives me a device controller error and wont scan. Does anyone have any suggesting on what to do? I did a system repair back to the 30 of December but that seemed to on reduce the popups.

Gordy

A:corrupt system wont let me run nso when i select "ok" it finnishes it's scan but no copy of scan is posted in noteb...

Welcome to BCPlease try this:Please download RSIT by random/random and save it to your Desktop.Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.Close all applications and windows so that you have nothing open and are at your Desktop.Double-click on RSIT.exe to start the program.If using Windows Vista, be sure to Run As Administrator.Click Continue after reading the disclaimer screen.Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).When the scan is complete, a text file named log.txt will automatically open in Notepad.Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.If RSIT did not work, then reply back here.

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RELEVANCY SCORE 102.8

The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

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RELEVANCY SCORE 102.4

Was working on the computer yesterday, running Firefox and suddenly went offline. Could not go online again with Firefox, IE or anything else. Did a system restore, didn't help. McAfee AV+ won't run a scan and real-time AV protection keeps turning itself off. I was able to connect to the 'net when I installed a wireless USB adapter and disconnected the ethernet cable.Now Ad-Aware has shut down too

A:McAfee AV+ scan won't run and real-time scan keeps turning off; browsers stopped working, Ad-Aware quit too

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 102.4

I have been having an issue with Symantec Leaving my logs full with scan Omissions 99% of which are compressed. After doing considerable research I find symantec gives a nice list of possabilities and things to look into. Personally none of these fixed my issue, but it may yours. If Anyone has any Ideas to add to Symantec's offical list of reasons for scan omissions please do.---------------------------------------------The following is From Symantec @ http://service1.symantec.com/SUPPORT/ent-s...002073015235648Event ID 6Solution:This event is typically encountered when any of the following occurs: You scan a compressed file that contains a password-protected file. The decomposer engine cannot provide the password required to gain access to the file, so it will be omitted during a scan. You scan files that have been locked for access by the operating system and access cannot be released to the scanner because the file is in use. You scan files that are recursively compressed to a depth that is more than the scan engine is set to scan. By default, the scan engine is set to scan a maximum depth of three levels (for example, a zip file contained within a zip file contained within another zip file). You scan files with LH7 compression, which is not a supported format. These compressed files commonly have an .lzh extension, and they are omitted by the scan. You scan files that are in use by another user. This is most commonly seen when you scan user directories and shared folders... Read more

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RELEVANCY SCORE 102.4

I have windows vista, and whenever i run my virus scan or spyware scan, my computer locks up when it gets to a specific folder. that folder is program files/common files/microsoft shared/office 12. If i try to go to that folder, the computer locks up as well. I have no idea what to do about it. Any help would be appreciated, thanks.

A:Computer Freezes And Restarts When I Run Virus Scan Or Spyware Scan

Try running your scans in safe mode. The Advanced Boot Options menu lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts. Select safe mode there, and run the scan.

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RELEVANCY SCORE 102.4

I have Avast version 4.7 Home Edition Free installed on my computer.

When I ran a scan today with Avast, it detected a virus and I deleted it. I then ran another scan and there were no viruses reported.

Then I went to Kaspersky's online virus scanner and ran it and it detected 2 viruses on my computer, but of course the only way to get rid of the one's detected is to purchase Kaspersky Anti Virus.

Questions are.
1. How did the virus that Avast detected get on the computer in the first place? I have the on access protection control running with all of the modules activated with the exception of Outlook (I do not have Outlook on my computer).

2. Why is Kaspersky detecting 2 viruses on my computer at the present time and Avast detects none?

Do I need to ditch Avast Free and pay for Kaspersky as a better Virus protector.

Thanks for any ideas and suggestions,

Jerry
 

A:Solved: Avast scan resuts vs Kaspersky scan results

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RELEVANCY SCORE 102.4

Hey all.
 
I was running a full scan on my Win8 system using Defender.  After 15 minutes, scan was three-quarters completed with no problems, so  I left the computer for five minutes.  When I returned, Defender had switched over to a Quick Scan in order to finish up. 
 
No threats found, either by Defender or by MBam, which I ran afterwards.  But is it unusual for Defender to switch from Full to Quick scan mid-operations? 

A:Windows Defender Full Scan Switches Over To Quick Scan

I never heard of that happening before so I'm not sure how it occurred.There are three types of scans offered by Windows 8/10 Defender and most other anti-virus/anti-malware programs:Quick Scan only checks the areas of your computer most likely to contain malware...the most prevalent and common places where malware typically hides. The length of time for performing a Quick scan will vary but it generally takes about 15-30 minutes so they can be performed daily.Full Scan is much more comprehensive since it scans the entire hard drive (all folders/files) which can number in the thousands. The length of time for performing a Full scan will also vary but because it is so comprehensive, this type of scan can take several hours. Most Full Scans can be scheduled to run late at night when not using the computer so you can perform a weekly scan without having to monitor it.Custom Scan allows the user to select any files and folders on the hard drive to be scanned.In most cases when performing routine security checks, only a Quick Scan is needed since it checks the areas of your computer most likely to contain malware...the most prevalent and common places where malware typically hides. A Full scan is generally recommended only for heavily infected systems.

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RELEVANCY SCORE 102.4

My computer was at a crawl, even step from booting to loading the desktop and beyond took at least 50x as long. But in Safe Mode, it was running only a little slower than usual, so I suspected a virus or malware. Attempts at using AVG antivirus's command line scan in Safe Mode was met with messages such as 'Boot Sector Hidden' or something like 'Processes scanning failed'.
Desperately I tried to run CHKDSK. Seemed to solve the problem, but just after that, AVG antivirus crashed while scanning. Next day, I try again, AVG seems to work detecting no threats, and Malwarebytes detected nothing too.
NOW I want to make sure my computer is virus or malware free. Please help me, this is my only laptop.
I have Hijack this logs, but there is some error message about hosts files, I can post them if you want.. I tried aswmbr anti root kit , but the program always crashes just as it's checking sysmain.dll
Some background: Awhile ago, I accidently installed some malware by not unchecking the right boxes while installing DAEMON tools. Found out it was messing with my browser, so used Spybot Search and Destroy plus Malwarebytes anti-malware, found some malware uninstalled them, also remove them through Control Panel. Seemed fine. until a day later when I accidently turned off the mains power to the laptop, without any battery in. Then the slow down suddenly appeared. I have accidently done this before but it never had this effect.

A:aswmbr can't scan, Antivirus can't scan, Computer at a crawl from startup

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/539424 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 102.4

I did a scan 3 days ago with pctools and was told there was a virus trojan Backdoor.Retro64 but I had to pay to remove it.

I came across HijackThis tonight and have followed instructions.

This is my logfile:-

Logfile of HijackThis v1.99.1
Scan saved at 21:28:33, on 24/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\VoipCheapCom\VoipCheapCom.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTa... Read more

A:Did scan before and was told virus backdoor.retro64 on pc. This is Hijackthis scan.

Hello, and welcome to the HijackThis Help Forum.

Apologies for any delay in replying, but we have been rather busy lately.

Since it has been a few days since you first posted, please post a fresh HijackThis Log if you still need assistance.

Thank you.

Read other 1 answers
RELEVANCY SCORE 102

here is a copy of my panda scan:

A:panda scan...need help..

Please download, update and run (one at a time of course!) Spybot Search & Destroy v1.4 and Ad-aware SE v1.06 . Fix whatever they suggest.

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer:

Using Spybot - Search & Destroy to remove Spyware, Malware, & Hijackers from Your Computer.

Anti-trojan
Please download, update and run the A2 (A squared) anti-trojan. Let it fix whatever it wants to.

Anti-virus
Also, run this pc through the...
Panda Online virus scanner
or
Trend Micro Housecall Online virus scanner

Let it delete whatever it finds. If it cannot delete it, then post the log and we will delete it manually.


=============================================

Please download the trial version of Ewido/AVG Anti-Spyware 7.5
here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml


... Read more

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RELEVANCY SCORE 102

hi all, i have run the scan on panda and got this:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-10-09 10:52:11
PROTECTIONS: 1
MALWARE: 30
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
McAfee VirusScan Enterprise 8.5.0.781 No Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No C:\Documents and Sett... Read more

A:panda scan log - what now?

can anyone help with this?

everytime i try to use IE i get another screen which freezes and will not open the homepage?

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RELEVANCY SCORE 102

I cleaned up most of the infections with a combo of ewido, adawarese, spybot s&d, avg and cleanup. I'm still getting popups of myfavoritesearch.com along with other popups/rediirectors....

I'm also using popupstopper.

Here's the hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 3:25:15 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iedw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\... Read more

A:panda scan log and hjt log

Hi and welcome to TSF.

My handle is TexRanger, and I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread by clicking Thread Tools then subscribe to this thread so that you are notified when you receive a reply.

Please be patient with me during this time.

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RELEVANCY SCORE 102

I'm following the steps ... shut down my virus, registered -w- PANDA down loaded it, updated it and then stare at a blank screen. I've done the download and update 3x.

HELP

Joe

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RELEVANCY SCORE 102

big trouble thanks for help. hjt log on this post panda scan next post to big

Logfile of HijackThis v1.99.1
Scan saved at 9:20:17 PM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\VideoKeyCodec\isamonitor.exe
C:\Program Files\VideoKeyCodec\pmsngr.exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\VideoKeyCodec\pmmon.exe
C:\Program Files\VideoKeyCodec\isamini.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\Program Files\Java\jre1.5.0_04\bin\jucheck.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\EAUSBKBD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\DOCUME~1\default\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,... Read more

A:help please hjt and panda scan

Panda Scan To Big To Post
 

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RELEVANCY SCORE 102

I've just run the online Pandascan and it came up with 1 "Potentially unwanted Tool:Application Processor"

And this is the one "Smitfraudfix/Process.exe"
So can you tell me if this is needed or it's fine and used as part of this program
 

A:Panda scan?

It's fine
 

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RELEVANCY SCORE 102

Hi

I just did a Panda online scan and was wondering how I can get rid of these 2 virus's that it found.

Incident Status Location

Adware:Adware/VirtualBouncer No disinfected Windows Registry
Adware:Adware/WUpd No disinfected C:\WINDOWS\Downloaded Program Files\ActiveX.inf
I run windows xp home addition with pretty much all the security that I thought I would need

AVG antivirus
Alpha Shield external firewall

AdAware SE
SpyBot

Also when you click on tools, internet options, settings and then view options can you safely remove those programs in there that say damaged or unknown?

RAndy
 

A:Panda Scan

didn't it put the viruses in the vault ? just right click on the vault to delete them. new AVG update today also.
 

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RELEVANCY SCORE 102

I need some help!!
My computer slowed a lot and now restarts every now and then.
I noticed QDRModule13.exe running and looked it up. Not good. A few others grabbed my attention.

Here is the Panda Scan followed by the HJ Log.

Thanks for your help.

---------------------
PANDA
----------------------
Incident Status Location

Potentially unwanted tool:application/winfixer2005 Not disinfected c:\windows\downloaded program files\UGA6P_0001_N122M2210NetInstaller.exe
Spyware:spyware/media-motor Not disinfected c:\windows\unstall.exe
Adware:adware/startpage.amb ... Read more

A:Help -- HJ Log and Panda scan

Shameless bump

I have been reading the other posts and reponses. Good stuff on here.

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RELEVANCY SCORE 102

Hi People,

It has been a while and was pleased about that, it meant no problems , but I have a new laptop and I have updated Panda Virusscan but it just won't scan. It'll say connecting to the server, it will start scanning for a couple of files and then jams every single time. I'm a little worried about it. Is it a setting that might be wrong?

Where are safe internet online scans I can do to see if I have something or another? Or do I need to make a seperate thread for that question in the malware forum? I am not really sure it is malware hence I posted here.

Hope somebody can help me out!

Have a nice evening
 

A:Panda won't scan

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RELEVANCY SCORE 102

As the title says I can't seem to get rid of this rootkit. I spent several hours cleaning a clients PC at work today and am burned out. Any help is appreciated.

HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 10:43:17 PM, on 7/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton Utilities\NPROTECT.EXE
F:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Speed Disk\nopdb.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZONELABS\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\Mixer.exe
F:\PROGRA~1\NORTON~2\navapw32.exe
F:\WINDOWS\system32\RUNDLL32.EXE
F:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
F:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
F:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\WINDOWS\system32\ctfmon.exe
F:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
F:\Program Files\AIM\aim.exe
F:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
F:\Program Files\MUSICMATCH\MUSICMATCH Ju... Read more

A:HJT Log and Panda Scan too

1. Download & Save this file to Desktop -> http://download.bleepingcomputer.com...a/ComboFix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

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RELEVANCY SCORE 102

Can't run Panda scan.

A:cant run panda scan

Hello and welcome to TSF.

Skip the Panda scan and just continue on with the next step until they are all completed, and post your logs please.

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RELEVANCY SCORE 102

i just now did a panda scan/ active scan.. whatever its called and i got these:
Incident Status Location

Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Tribal... Read more

A:will someone look at this panda scan for me?

Nah, it's normal
 

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RELEVANCY SCORE 101.2

Hello! After over a year virus free I now have a great big one and I need a little help getting rid of it please...

When I start my computer my wallpaper was hijacked with a screen which says "Warning: Spyware threat has been detected by your PC" with another couple of lines and a blue screen. I have also been having a problem opening programs (they just don't open) and when I CTRL+ALT+DEL it says "task manager has been disabled by your administrator" - I am the administrator. In fact, I am the only user on this computer. I have also been getting stupid anti-virus-like popups for example the "scan integrity scan wizard" and "system security warning". Thank god I have a laptop to help me...

Below I included the hijack log from after my PCCillian virus scan. If you would like the one from before my scan I have that as well.

Logfile of HijackThis v1.99.1
Scan saved at 10:38:43 PM, on 4/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Application Data\rubojyjg\nkzwxelq.exe
C:\Program ... Read more

A:Scan integrity scan wizard and other popup virus'

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RELEVANCY SCORE 101.2

The past few days, I have been having problems with my disk going to 100% usage (with little or no read/write activity) and then eventually the entire system crashes. This morning I unplugged the drive and plugged it into a different SATA port, and so far things seem to have been running fine.

However, I've found an additional issue. The action center is giving me a message that says "We found potential errors on a drive, and need to scan it.", and it accompanies this message with a "Run Scan" button. The problem, however, is that when I click the button, nothing happens. And the Task Manager is showing disk read/write activity at 0-1%, so it's not just failing to provide feedback.

A:Action Center Prompts for Scan, Won't Perform Scan

Are you talking about check disk? if so try option two: CHKDSK - Check a Drive for Errors in Windows 8

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RELEVANCY SCORE 101.2

Ok after I scanned with super antispy software and removed everything, I started getting bad image file errors with .dlls popping on anything opened and on startup. I cant get DDS to run it just pops up a command prompt and never does anything. So I will attach the gmer txt and post my HJT log here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 951 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELServic... Read more

A:bad image files after scan with a super anti scan

bump please.

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RELEVANCY SCORE 101.2
A:Whats the difference between Quick Scan and Full Scan

A quick scan only scans areas known to be used by most malware infections. In most cases, a quick scan is all that's necessary for Malwarebytes to do its job. A full scan, as you might imagine, scans every file on the drive.~Blade

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RELEVANCY SCORE 101.2

I have been having a few problems with my computer recently. It has become very slow and freezes a lot. A few days ago, my hotmail account was hacked and an email sent to every one of my friends. So I tried to run Virus Scan to see if I had a virus and it never completes a scan; instead, it always says that it unexpectedly stoppped and to please close and try again. I've tried running both full and quick scans to no avail and also tried in safe mode with no success. Please help! Thanks!

A:McAfee Virus Scan Cannot Get Through A Full Or Quick Scan

Hello and welcome. Let's try a Safe Mode scan.Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and choose: Select AllClick th... Read more

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RELEVANCY SCORE 101.2

This is all about ZoneAlarm Suite v. 5.5.094.000 with all the bells and whistles. I apologize up front for the length of this message, but I feel it's needed to make a point or a better query. Thanks in advance for any help I can get.Virus check log, for instance ZALog2005.06.14.txt, every time it runs it looks the same. I can't even tell if anything gets scanned other than a final report about no viruses. There are tons of entries about scan failed. For instance :1. These are segments of a text file log:AV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>Ad-Aware SE Default.skn,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>arrow1.bmp,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>arrow2.bmp,Scan Failed,AutoorAV/treatment,2005/06/14,20:35:20 -4:00 GMT,,C:\Program Files\PestPatrol\Spyware.dat>r,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program orGMT,,C:\WINDOWS\$NtUninstallKB826939$\ole32.dll,Scan Failed,AutoAV/treatment,2005/06/14,20:28:56 -4:00 GMT,,C:\WINDOWS\$NtUninstallKB826939$\osk.exe,Scan Failed,AutoAV/treatment,2005/06/14,20:28:56 -4:00 GMT,,C: ... Read more

A:Virus scan logs puzzle me-scan errors

I'll try to help you with this.Virus check logThose entries that you show indicate that ZA can't access Ad-Aware program files, PestPatrol\Spyware.dat (definition files), C:\WINDOWS\$NtUninstallKB826939 (Windows Update uninstall info), Spybot - Search & Destroy\Recovery\DSOExploit.zip>sbRecovery.reg,Scan Failed,Auto (Spybot Backups). This is not a concern.Alerts and Logs paneIf these are all errors about Spybot I wouldn't be concerned. Again it may be reporting that it can't access the Spybot backups.vsmon_2nd_2005_06_09_20_39_06.dmp.zipThese are dump files created for error reporting purposes. If you need to contact ZA about a problem they may ask for them.Your #4.I don't see anything there to be concerned about either. It seems that ZA can't scan within archives, which many other AV's are able to do. Pagefile.sys is your swap file so thats never a problem. Your not scanning D: drive, is this a Compaq or HP? I get the impression you are looking for space on your drive. If so, have a look at Hiberfil.sys. If you do a scan and no problems are found you don't need to keep the log file for that scan. The logs for the scans that find problems can be kept for a while for diagnostic purposes. I would only keep the last "vsmon_2nd_2005_06_09_20_39_06.dmp.zip" for troubleshooting.

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RELEVANCY SCORE 101.2

I went to use PerfectDisc yesterday, it suggested I do a bootup scan, I did, allowed it to do pagefile scan too. Ran fine. Then rebooted, went to do regular scan. it locked up on the Blue Screen of Death.

"Bad_Pool_Header" and gave some error info... 0x00000019, and so on.

Computer runs fine though otherwise, which is funny.

Then when I try to go to Registry Mechanic and scan, it goes all the way through, and on I believe the deepscan, it always goes to BSOD there. I think while it's in the HKEY section of current user.

There may be other programs that will cause the BSOD, but these 2 are the only ones so far. Please guide me through this....Anyone.

Thanx in advance.
 

A:Please Help Me. BSOD during PerfectDisc Scan or Registry Mechanic Scan

Ok, I ran Diskeeper and it let me defrag. Then I reinstalled PerfectDisk, and it did a full defrag without going to the Blue Screen of Death.

Registry Mechanic still does the Blue Screen of Death though.
 

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RELEVANCY SCORE 101.2

Hi.When I do a sweep of my computer with Spysweeper and it gets to file C:\Acer\Empowering Technology\ET-UI-NB-NL.EXE the scan stops/freezes and my computer stops responding.If I do a virus scan with Windows Defender when it gets to file ET-UI-NB-NO.EXE it freezes as well and I have to do a hard reboot each time to get computer running again. However if I run a virus scan with Kaspersky there are NO problems and it does not show up any viruses etc. I have Kaspersky as my main internet security and just like to sweep every so often with the other 2 obviously keeping them updated.Anyone out there have any ideas as I have uninstalled/installed Spysweeper with no fix and have just noticed I have lost all restore backups to try and recover to any earlier date! Here is my HJT LOG for extra info:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:53:56, on 21/07/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Users\Taz\AppData\Local\Temp\RtkBtMnt.exe
C:... Read more

A:Computer Freeze during Spysweeper scan & virus scan

Any help would be greatly appreciated!!
 

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RELEVANCY SCORE 101.2

We are using Windows Fax and Scan (Version 6.1 Build 7601: Service Pack 1) -- its the version included with our Windows 7 Enterprise 32 bit client OS

I just installed a scanner at a sleep lab , scanner works flawlessly. There are multiple sleep techs that will log into the one computer with the scanner (so in short multiple user profiles) and scan patient RXs.  Problem is the Sleep Manager wants
the scans to automatically save to a central location so no matter what tech logs in their scans will save to the same location as everyone else.

The key is AUTOMATIC saving.

So that's the background info -- the heart of the issue ... it appears a feature that Windows Fax and Scan offers is not working.


If you go into Fax and Scan there's an option in tools -> Scan Routing.  If you read about the feature its supposed to AUTOMATICALLY save to the network folder indicated, its not doing that.


So I check the box for "save to network folder" (don't know the exact wording)


(I'm using xxx's because I don't want to publically announced the real share location) \\xxx\xxxxx\xxxxx\Neuromuscular.

That is 100% a valid and working share name -- been in use for years many people save to it....Windows Fax and Scan says "Not valid Network Share"

So someone said just use \\server\share

Ok I create a folder on my computer let's call it Computer1 and name it sharefolder. I share it and give "everyone" read/write acc... Read more

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RELEVANCY SCORE 101.2

My computer is suddenly not "right"--it's slowed down, takes longer to open programs, longer to find websites. Occasionally I've noticed another website popping up when I've entered an address and hit "enter"--but it flashes so quickly, I haven't figured out what it is. I run Spyward Blaster in the background all the time, update and run Spybot S&D and Adaware SE weekly. I also run Avast anti-virus. I turn it off when I am scanning with both Spybot and Adaware. Oh, yeah- 333 Pentium 2, XP home sp2 updated, 512 RAM.

When I ran Adaware (full system scan) last evening it got to this point and stayed there:
C:\WINDOWS\ServicePackFiles\i386\msrdp.cab..

After it set for a 1/2 hour or so, I cancelled the scan. Got to thinking that maybe since I was doing a full scan, it might be in a spot that required more thinking, so it was slower. I started the scan again prior to going to bed so it would run overnight; it was stuck in the same postion when I got up this morning.

Anybody got any ideas what's going on?
 

A:Solved: adaware scan stalls @ same point

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RELEVANCY SCORE 100.8

I did my scan and came up with this i have no idea what to do next Can you please help? Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearchWB\bar\1.bin\W6WBTEMP.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
Potentially unwanted tool:Application/MyWay Not disinfected C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.statse.webtrendslive.com/]
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.www.myaffiliateprogram.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Len Steinle\Application Data\Mozilla\Firefox\Profiles\5vijmdkt.default\cookies.txt[.zedo.com/]
Spyware:Cookie/Tribal... Read more

A:help with results from panda scan

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