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XP will not boot in normal or safe mode--blank black screen

Q: XP will not boot in normal or safe mode--blank black screen

Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.

Help!

RELEVANCY SCORE 200
Preferred Solution: XP will not boot in normal or safe mode--blank black screen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: XP will not boot in normal or safe mode--blank black screen

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

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RELEVANCY SCORE 112.8

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 110

I have to fix a P4 1.70Ghz computer with XP Pro, and a 40GB HDD. I have no idea what happened to it previously. All I know is that it needs repair.

When I boot up, it goes through post, and memory check just fine. (I also notice that the screen resolution is out of wack, but I figure I can always fix that later.)

Sometime after the memory check the screen goes off and shows this red box saying something like "The input signals are nowhere to be found, monitor will shut down in # seconds." Usually it gives 7 seconds, shuts off, and then comes back on. I've restarted the computer many times - and it always happens in that sequence.

Then there's the HDD boot up. It always brings me to the "Last Known Good Configuration" screen where I must choose between Safe Mode, Safe Mode with Net, or Normal. I have gotten to the point where I've tried all of the above options, it gives me that white horizontal loading bar at the bottom, which reaches the other end - and hangs. I've left it on for hours, nothing ever comes on. The screen is perpetually black.

I've tried the bootable CD, which gets me past the load bar up to the trademark Windows XP black screen load bar. From here it takes me to a black screen, and I've sat there listening to the HDD to see if it's reading - but all I hear is silence.

I've also swapped the hard drive with a working 8GB drive, and I still get the same results. At this point I'm not quit... Read more

A:Boot issue - black screen after safe and normal mode selection.

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RELEVANCY SCORE 109.2

I posted about this yesterday (link) and thought it was resolved, but it isn't. My 2 year old pushed some buttons on my Lenovo B590 laptop and upon start up (Windows 7 Professional 64), I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.  Restarting in Safe Mode works fine.I double checked the boot order in BIOS and that looks OK.I also updated the video drivers, and (strangely) I was able to restart once in Normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.  Yesterday, I disable the auto updating of drivers (per these instructions) and tried re-installing the drivers.  It didn't work.  So I uninstalled the video drivers, and then I was able to restart the machine several times normally, so I thought the problem was fixed. It was back this morning, though.  I also tried disabling all the stuff (AVG, drop box, etc.) that runs on startup, but that didn't help. Any other suggestions would be greatly appreciated. Thanks!

A:B590 boots OK in safe mode (Win 7 Pro 64), black screen w/ cursor in normal boot

I just tried re-installing the video drivers (because I had left it w/o them where I last stood).  I got an error, so I undid the changes I made yesterday when I disabled the autoupdating of drivers, but I still get an error when I try to install the driver. Specifically, it says "The setup program failed to install one or more device drivers.  Setup will exit." At this point, I'm starting to lean towards reformatting and re-installing Windows... 

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RELEVANCY SCORE 102

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 100

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

A:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

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RELEVANCY SCORE 100

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

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RELEVANCY SCORE 100

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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RELEVANCY SCORE 99.6

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

A:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

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RELEVANCY SCORE 99.6

When my PC worked fine I would get a graphics driver error but Win 7 would recover from it and I would continue as normal.
Now when I boot, my monitor recieves "no signal" from the PC. The PC boots fine except I cannot see anything. This means that I cannot format my PC because I can't see what I'm doing.
Right now I am in safe mode with network connection and I would like to know if I can format in safe mode, and how do I do this. Thanks in advance.

A:Can I format my PC from Safe Mode? Monitor blank if I normal boot...

This isn't the type of problem you solve by reinstalling, except as a last resort.

Have you updated or reinstalled your Display driver in Device Manager? Let us know the exact device make and model and the driver version date and number you are running. If there isn't a newer one, uninstall the current one in Device Manager and reboot the PC.

To check for the driver Win7 wants, enable Automatically deliver drivers via Windows Update (Step 3)
then Check For Windows Updates and install all Important and Optional Updates as there may also be performance patches needed for your display.

Otherwise check for the latest driver on the PC or Display device model's Support Downloads webpage.

It would be best if you choose to reinstall to boot the Win7 installation Media to Clean Install Windows 7. Let us know if this method works.

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RELEVANCY SCORE 98.8

When I boot XP in normal mode, the PC boots fine, but I have a blank screen. If I boot in either of the 3 safe modes the screen is fine. In safe mode I have checked the monitor resolution. It is set at 800X660 (16bit). There is no other option to change the resolution. How do I fix so I have a display in normal mode? Thanks, Tlwahl
 

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RELEVANCY SCORE 98.8

I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

A:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

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RELEVANCY SCORE 98

Hey guys. The problem first began when i was using google chrome and my laptop just hung and went completely unresponsive. When i force shutdown and restarted it started fine but the next time i opened chrome it hung again. This time the restart in normal mode just went from the windows logo to a blank screen. When i stared in safe mode and ran my avg command line scanner it found 106 infections but wasnt clear on its actions against it. Whenever i run this scan i can start it on normal mode again and seems to function normally but clicking on chrome brings back those problems. when i tried using firefox it slowed down and went unresponsive too. After a few days of normal usage i started getting BSODs quite frequently (usually a few minutes after normal startup and desktop access...and today after happening twice in normal mode ive only been able to see my screen in safe mode. the command line scanner brings the same results. Cant seem to do a boot time scan with avast as it just goes from the windows logo to blank screen. Any advice? 

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RELEVANCY SCORE 96.8

Hi folks!

Unfortunately, my 2 year old pushed some buttons on my Lenovo B590 laptop and something isn't right. Upon start up, I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.

I double checked the boot order in BIOS and that looks OK.

Restarting in Safe mode works.

I also updated the video drivers, and (strangely) I was able to restart in normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.

I've been Googling all morning, and done what I've found. If anyone else has any other suggestions, I'd be grateful for them. And if you have any questions for me, please don't hesitate to ask.

Thanks!

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RELEVANCY SCORE 96.8

Hi folks!

Unfortunately, my 2 year old pushed some buttons on my Lenovo B590 laptop and something isn't right. Upon start up, I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.

I double checked the boot order in BIOS and that looks OK.

Restarting in Safe mode works.

I also updated the video drivers, and (strangely) I was able to restart in normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.

I've been Googling all morning, and done what I've found. If anyone else has any other suggestions, I'd be grateful for them. And if you have any questions for me, please don't hesitate to ask.

Thanks!

A:Black screen with cursor in Normal, works in Safe Mode

Update: I just uninstalled the video drivers and reinstalled them. The first time I restarted, everything worked in Normal, but the second time I restarted, I was back to the black screen.

So, to recap, when I both updated and uninstalled / reinstalled the video driver, I was able to restart normally once, but not again. Very strange!

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RELEVANCY SCORE 96.8

I have been going crazy with these types of issues. Windows 7 boots to a black screen with a mouse cursor that I can move.  However I cannot boot into windows normally or in safe mode .  Things I have tried that have been unsuccessful are.
 

Sytem repair from OS disk
System restore (no restore points)
ChkDsk
Virus scans from Hirems boot disk
Fix Boot Fix MBR
Last known Good Configuration
Command prompt from os disk and checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon  Shell value = Explorer.exe  and userinit value = C:\WINDOWS\system32\userinit.exe
Mawarebytes PE bootdisk 
I'm sure I'm missing other things I have tried.   The only time I have been able to resolve these without reimaging is when there was a restore point.  I really need to figure out what I'm not doing before I end up losing it haha.  
 
Thanks for any help you can provide.

 

A:Black Screen with Mouse cursor only in both normal and safe mode

I will ask another that handles these non -booters to look here.

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RELEVANCY SCORE 96.8

A few days ago, my computer started running slowly and tried to do AVG scan, which would not run, so tried windows live one care which ran and found 2 viruses it removed. I had to turn off the power to pc due to a t storm shortly after that and windows would boot, but after log on I could not see the desk top, only a black screen and the error messages lsass.exe and services.exe application errors. Safe mode did the same. I then did a repair installation from a borrowed winxp cd since mine was lost. I did originally get to my desktop after the repair,and recovered all my data, but then logged off. Now I can not log back on, it will go to the log on screen and then say this copy of windows must be activated and do I wish to do it now. I click yes and am back to the same black screen with cursor. I can start up in safe mode now, and tried to run AVG again, this time it ran, but all the files are "locked" and it says not scanned. What can I do now???? Any help appreciated.

A:black screen in safe mode and normal after virus removal

Still need help. Hoping someone will see this. Thanks. :)

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RELEVANCY SCORE 96.8

I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.

-----------------------------------------------------------------------

Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video driver... Read more

A:Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...
 

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RELEVANCY SCORE 96

Hello. I've got a terrible problem with my Windows xp, which is that it loads up a Black screen in windows normal mode, as well as in safe mode. Only the mouse cursor is visible, and movable on the black screen, in both modes. This problem came up after I had run several anti-Virus and Spyware programs, such as TrojenHunter and AVG Spyware, and thereafter restarted my Laptop, to rid the system of the Damned Backdoor.Haxdoor virus. I don't know, but I suspect these programs may have deleted some system files when they were cleaning up the system. So basically, I can't even boot up in Safemode to resolve the problem, well I can, but there is nothing I can do because of the Black screen.
Please let me know of what I can do the make the system operational again. I don't want to loose important data on my computer.

HELP NEEDED

Thanks.

A:[SOLVED] Black Screen Problem in Normal AND Safe Mode after Virus

When you load up into windows (safe mode or otherwise) press Ctrl + Shift + Esc to bring up in the Task Manager.

From there go to File > New Task (Run...) > in the box that loads type
Code:
%systemroot%\explorer.exe
See if anything loads up, or if it gives you an error message let us know about it.

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RELEVANCY SCORE 94.8

As the title says.
After system 'Repair' safe mode works 'BLACK' screen at normal reboot.

Win XP media edition sp 2 dell dimension e520

Could not boot up today "Windows\system32\config\system" file corrupted or missing.

Went for System "repair" --only problem I noticed was Dell restoration disc doesn't have SP2 -- Repair seemed to go ok, but at the end, the reboot got as far as the Windows Splash screen and then went Black-- no curser or mouse either -- nothing.

Several reboots --same thing.

Reboot to safe mode and --Voila -- I'm in --Took 30-40 seconds to get past the Black screen but I'm in.
Next reboot -was safe mode with Networking and here I am

All data and settings intact.

Yea !!

several mre tries to reboot normally result in a 'Black' screen.
Thought it may be video drivers but search for updated ones found nothing.
Is it possible that the 'Repair' took me back a step and the video drivers are to advanced for the system now -- so a roll back may work??


Am able to back up everything --
A reformat and fresh install not out of the question -- just hate to spend the time setting everything up again. Would very much rather repair what I have if possible.


Home all night and will be playing around with this -- all idea's greatly appreciated.

Bob

A:after system 'Repair' safe mode works 'BLACK' screen at normal reboot

Hi Zappafrank,

Since you are able to boot your computer into safe mode, back up your files ASAP just in case something else happens which can cause your files to be in-accessible. Boot the computer into the recovery console and try to fix the master boot record.

Hope everything works out well for you.

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RELEVANCY SCORE 93.2

On a shared Windows 7 laptop, I turned it on and it boots normally then a couple of seconds after my home screen comes on it goes to a white screen and the only thing I can do is ctrl+alt+del and restart/sleep mode/hibernate/shutdown. All other options lead right back to white screen. Even booting in safe mode and safe mode with networking do the same thing. The only options that work is safe mode with command prompt or advanced boot options from BIOS +f8. On start up my computer does run an automatic check disk operation and that has run but nothing else. I have a FRST scan result and have not done anything else. Any help would be appreciated!

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RELEVANCY SCORE 92

Hi. I've been here before, but my user name wasn't recognized.

Anyway, as my topic line said, XP won't boot. I can get to the screen where I can choose Safe Modes, Last know good configuration, and Normal, but which ever I select, it keeps restarting to the same screen.

I was infected with these virus that have been going around for a few months, and thought that I got rid of it. My computer has been working fine for the past 2 months w/o any glitches until today. The IE8 was very slow in loading, if it loads at all.

I ran Norton's 360, SuperAntiSpyware, Win Defender, and ESET Free Online Scanner and didn't find anything. I uninstalled IE8, planning a new re-install since I'm not sure if it was corrputed. And now here I am.

Any help would be appreciated.

Thank you.

A:XP won't boot. It gets to select safe mode/normal screen and keep looping.

Hey Vince ,,
I am working on the same issue right now.. my son's friend just stopped in and knew I am dell certified but I haven't had to resolve this sort of issue for some time now.. so I need a refresher course here and I swing through this site now and again to find some of the more difficult solutions.

I know they are a great bunch here.. so lets see if we can get this fixed .. intitially the computer would not go into safe mode nor normal.. and that was that got the blue screen.. stop code and well i got past that by doing this..
I went through the console repair which had it going into windows which I think is what needs to be done now .. after getting it into windows I found malware, Trojans and adware then on restart it is doing the same thing as you describe (looping) so I think my best and your best bet is to get the windows XP cd out and put it in the cd drive and start the computer up.. and press f12 till you get the boot menu then select the cd rom drive and in a second you will be told to proceed press any key.. be sure to hit one fast .. then it will start to load windows set up.. once you come to the screen you want to press enter to continue here.. then press f8 at this screen to accept the agreement and then the next window enter the R key.. and then select the drive which will be windows C which should be number 1
then you want to let the computer do its thing about 40 minutes or so.. and then it should resolve the complete post problem we ar... Read more

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RELEVANCY SCORE 92

Hello, three nights ago my PC started blinking and freezing every five seconds so I used a few programs like CCleaner and Spybot S&D as well as but they did not find anything I had a malware problem a year ago so I went to Majorgeeks.com site and tried their Windows XP cleaning procedure and Generic Malware removal procedures with programs such as about:Buster and HSremover.

I had also tried to uninstall and reinstall my Mcfee anti virus system (which wasn't picking up anything after repeated scans...) but that only seemed to make things worse I did manage to put Windows default firewall back up in normal mode dispite the freezing screen.

As I was doing all of this I was referred to the antimalware program FDfix through Pacman's process checking site (I am at my college library and forgot to bring the actually info today...) and so after the above procedures failed I had tried to use FDfix in safe mode as instructed by the site.

However, when I had rebooted my system for the final FD check my PC crashed and I had to boot up in safe mode which works fine.

I have attached the two RSIT logs as your preparation guide states any help as to what I should do is greatly appreciated.

Thank you for your time,

A:Blinking black screen in normal boot mode

Hello again the problems seems to have been solved thanks again for looking...

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RELEVANCY SCORE 91.2

Here's what happened. I was playing WOW online, (no past problems with

it before). Then the game went black screen, then back to game, then

black screen, then to game, now with weird colors on part of the screen.

I rebooted and it would not go into windows, but when it tried to load

windows in normal mode, I still got only the black screen on boot up,

(black screen with short white horizontal lines in it, at 800x600 pixels

when starting up, and blue screen with same line problem and only

(800x600 pixels again), when trying to load windows. After it try's to

load windows, I get a blue screen, and white horizontal lines, when windows

is loading, then the screen goes all black, and can stay that way for hours

if you leave it on. Soft booted again, same problem, but now it stops at

"Windows Error Recovery", again in 800x600 pixels mode, and says to

fix the problem: 1. Insert your "windows installation disc", and restart

your computer. 2. Choose language, then 3. click repair your computer.

Well this machine was made at CyberPower,Inc, and they didn't give me

that disc. All they sent with the machine was a Recovery DVD-ROM. It

didn't give the option to "Repair your computer", just to reinstall

windows. Tried that to find my only option was reinstalling windows, I

did that and I was only left with 199GHz of space on my hard hard drive.

I rebooted again with recovery ... Read more

A:Vista 64bit won't boot up in Normal Mode, black screen

Hi and welcome to TSF try booting in safe mode with networking this will allow you access to the net and then try going to the nvidia support site for your graphics card and download and install the latest updated driver

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RELEVANCY SCORE 90.4

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

A:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

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RELEVANCY SCORE 90.4

i havent used this one pc for a while for i didnt have a monitor for it. i just got an old one from a friend, but it cant display the resolution that my last monitor could. i try to change the resolution is safe mode, but it still goes our of range during normal boot?
any ideas of how i can change the resolution for normal boot?
 

A:changing screen resolution in safe mode doesnt effect normal boot

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RELEVANCY SCORE 89.2

ok i was getting help with this another forum but that forum is currently down and the last thing they had my try was to try the last known good configuration if that would boot into windows, well i tryed that and it didnt work, this all started after i used combofix in safemode to remove some virus on my computer and now i cant boot into windows normally so if anyone has any advice please let me know thanks.
 

A:blank screen on boot up but safe mode works

While booted into the safe mode try looking for any error or warning messages in the Event Viewer, which is in Administrative Tools in your Control Panel. You click either application or system on the left side in Event Viewer, then I do click view, filter, then click to uncheck the box for information, apply and ok, so then only warnings and errors will show on the right. Then just double on one of those to open to see the details of it. Maybe try to run the system file checker tool in safe mode too, click start, run, type in this; sfc /scannow , and include that space before the / too.
 

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RELEVANCY SCORE 89.2

 
So I built a new PC a couple of days ago, and everything has been running fine until recently. It started with my PC hanging on a blackscreen upon booting up. I believe it had something to do with a registry clean that I performed with CCleaner early.. After restoring my registry from a backup, I am now able to boot into Normal Mode again, but I am still unsure of what the cause was exactly. Also, is it recommended to run registry cleaning scans or should I just leave the registry alone?
My system specs:
Intel Core i5 4670K Haswel
GTX760
Asrock z87 Extreme4
8 gigs mushkin ram 1066
Windows 7 64-bit
I don't know if this will help, but I will include the two registry keys(copied from notepad) that I backed-up before running CCleaner:Key 1:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs]
"C:\\Windows\\Microsoft.NET\\Framework\\v1.0.3705\\system.enterpriseservices.dll"=dword:00001000
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs]
"C:\\Windows\\Microsoft.NET\\Framework\\v1.0.3705\\mscorrc.dll"=dword:00001000
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs]
"C:\\Windows\\Microsoft.NET\\Framework\\v1.0.3705\\mscordbi.dll"=dword:00001000
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs]
"C:\\Windows\\Microsoft.NET\\Framework\\v1.0.3705\\mscorsec.dll"=dword:00001000
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\Curre... Read more

A:Windows 7 won't boot in normal mode (Black screen with movable curser after wind

FWIW:
 
Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons
 
Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.
 
 Per http://en.wikipedia.org/wiki/Windows_Registry , “the Windows registry stores all application settings in one logical repository (but a number of discrete files) and in a standardized form.  The registry contains important configuration information for the operating system, for installed applications as well as individual settings for each user and application. A careless change to the operating system configuration in the registry could cause irreversible damage, so it is usually only installer programs which perform changes to the registry database during installation/configuration and removal.  If a user wants to edit the registry manually, Microsoft recommends that a backup of the registry is performed before the change.  Editing the registry is sometimes necessary when working around Windows-specific issues e.g. problems when logging onto a domain can be resolved by editing the registry.  The Windows registry can be edited manually using programs such as regedit.exe, although these tools do not expose some of registry's metadata such as the last modified date.”
 
Per http://en.wikipedia.org/wiki/Registry_cleaner :  “A registry cl... Read more

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RELEVANCY SCORE 89.2

I have here my Mother in Laws C670-14D and its developed an issue whereby when you power up the screen is blank. it does have backlight and you hear the windows startup sound that you get before you login as windows starts up.

I can see the screen if I start in safe mode, in fact I'm using the PC in safe mode as I type this.

I did hae a similar problem in the past with another Toshiba laptop and that was windows 8, the issue was connected with power save settings but I've tried all of those and no luck. Also tried the remove battery suggestions, nothing has worked.

I'm guessing windows has done an update that is causing this but I'm at a loss and google has turned up nothing.

Running Windows 10 Home edition 64 bit

Any ideas anyone?

Thanks in advance

Steve

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RELEVANCY SCORE 88.4

Hello, guys!
Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"
I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.
I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?
So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).
And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.
Same with windows 7. "Windows is loading files" and then there is just a black screen.
My motherboard is Asrock z170 Pro4s.
Help me please, I don't know what to do.
I am very sorry for my english.
Best,
Erik

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RELEVANCY SCORE 88.4

Dell Optiplex running XP SP3. On boot just goes to a blank (but glowing) screen after the DELL startup screen.

Can get the boot options screen, but trying to boot into safe move it hangs on SR.SYS

Booted into recovery console and ran chkdsk which reported it had found errors. Did fixmbr and fixboot, but still get the same problem.

What to do next?
 

A:Solved: Blank screen on boot, hang on SR.SYS in safe mode

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RELEVANCY SCORE 88.4

I have an eMachine -T3304 running on XP. The screen keeps going black and then open in safe mode. This has been happening periodically, could be hours after boot up or could be right after. Today it's blinking off and on every few minutes. I replaced the monitor thinking that was the problem, but no change. HELP! Thank you

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 3300+, x86 Family 15 Model 44 Stepping 2
Processor Count: 1
RAM: 734 Mb
Graphics Card: NVIDIA GeForce 6100, 128 Mb
Hard Drives: C: Total - 90985 MB, Free - 51278 MB; D: Total - 4399 MB, Free - 2778 MB;
Motherboard: First International Computer, Inc., K8MC51G, PCB 1.x, C566186233
Antivirus: System Shield, Updated: Yes, On-Demand Scanner: Enabled
 

A:Boot fine - Screen goes blank periodically then into safe mode

Sounds liek you have an overheating issue. When is the last time you cleaned out your fans? Regooed the processor?

If thats not the cause, then I would say its probably a virus or malware, or the power supply is on its way out.
 

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RELEVANCY SCORE 88.4

Hello, guys!
Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"
I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.
I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?
So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).
And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.
Same with windows 7. "Windows is loading files" and then there is just a black screen.
My motherboard is Asrock z170 Pro4s.
Help me please, I don't know what to do.
I am very sorry for my english.
Best,
Erik

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RELEVANCY SCORE 88.4

Please help !!! I have xp on a persario f700 i tried to set up laptop to connect to a tv but it would not show screen on tv so i installed a copy of divx 7 on laptop and watched film on laptop instead. Shut down laptop next time i turned it on i get windows logo then black screen can hear pop ups on laptop but no screen.
I have tried :
1.last known config from bios still the same
2. booting vga mode still the same
3. booting from safe mode but machine freezes after a load of white writing appears on the screen.
4. booting from xp disk to reinstall still the same

It seems to me that it is set up for tv mode but when i connect to a tv vis s-video and press fn4 still no picture
what every i do i get a black screen after windows logo appears please help me i cant think of anything else its driving me mad
 

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RELEVANCY SCORE 88

Hi folks!Unfortunately, my 2 year old pushed some buttons on my Lenovo B590 laptop and something isn't right. Upon start up (Windows 7 64), I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.I double checked the boot order in BIOS and that looks OK.Restarting in Safe mode works.I also updated the video drivers, and (strangely) I was able to restart in normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.I've been Googling all morning, and done what I've found. If anyone else has any other suggestions, I'd be grateful for them. And if you have any questions for me, please don't hesitate to ask.Thanks!

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RELEVANCY SCORE 88

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

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RELEVANCY SCORE 87.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2549 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 112971 MB, Free - 52348 MB;
Motherboard: TOSHIBA, IAKAA
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

I can no longer see my external monitor. I have hooked it up because my laptop monitor no longer has a functioning backlite/

In the past when this happens I used system restore, but now when I try that it says there is no restore point.

HELP!!
 

A:Solved: External monitor black in normal mode but visible in safe mode

The external monitor toggle was somehow unset. fn f5 fixed it.
 

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RELEVANCY SCORE 87.2

Customer reports "FBI virus".  I can't even get that far.  Regular boot goes to startup repair and reports that it can't automatically fix.  Safe mode boot looks like it will boot, but then the computer reboots itself as if to regular mode and then locks up to a blank white screen.  This is the second one I have seen this month like this.  What is it, and how to fix?

A:help- trying to boot to safe mode-then pc restarts & locks to blank white screen

Welcome aboard
 
I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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RELEVANCY SCORE 87.2

Win 7 OS 64 bit

Mistakenly run winupd.exe thinking it was legit after long zonealarm extreme security update and notice to reboot.

winupd.exe. upon restart then black screen

CD disabled even when set to boot first in bios so can't access it to run Kaspersky or Dr Web md as files 'aren't supported" even from DOS prompt under recovery.

system restore accessed and run 4x without success--error 0x8000ffff

system start up recovery says OS started without error

drive letters have been changed c:win7 (system) is now d:files
d:Data is now e:data

All dir appear to be intact but have over 10GB of business CAD files that were not backed up as Win7 did not recognize my ExtHD. was working on that problem when crash

Be happy to answer any questions that I've missed in above

A:Black screen uable to boot safe mode

Lets give it a try. You will need a USB (Flash) pendrive.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Click on Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.The tool will start to run.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

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RELEVANCY SCORE 87.2

Hello community

I?m facing a problem that i can?t solve. I have windows 7, upgraded to windows 10....

I had "Avira" installed on my Acer, but the constant publicity made me uninstall it with revo uninstaller, in the end, when i reboot, i couldn?t enter in my BIOS, safe mode, or windows.

After reading numerous forums, i can?t seem to find a solution, the only thing i could fix was entering in the BIOS again, by removing the "BIOS battery" and plug it in again. After this, windows shows up again the load screen, he also shows the log in screen, but after the login screen i only get a Black Screen where i can only see the mouse pointer.

I also notice that if i press Ctrl+Alt+Del, i can get into task manager, i can also bring up command prompt running it through the task manager, but my desktop is completely dark/gone......

I also try to run explorer.exe from the task manager but nothing happens, i checked if any other instance of explorer was runnig but no luck, there isn?t any......

I also did a command in my cmd, "taskkill /f /im explorer.exe" that i read in a forum to reset explorer.exe, but in the end it only shows up an Error saying he can?t connect to the server.......

I also tried Hiren?s boot cd, but with so many options i don?t know what to choose, i only did a check disk (no errors found), a memory test (no errors found), i also run malwarebytes, it found 2 malware files in system32, but after i reboot to clean them, i... Read more

A:Can´t boot, or enter safe mode, Black Screen

Hi,
Do you have installation media ?
Repair Install

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RELEVANCY SCORE 87.2

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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RELEVANCY SCORE 87.2

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

A:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

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RELEVANCY SCORE 86.8

Hi. My emachines WinXP desktop is acting up, extremely slow (approx 5 mins to execute a command) Celeron 330 chip, 120gb HD with about 80gb free space, 256mb RAM (I know, buy more....). I've installed AdAware, AVG Anti-Spyware, unable to install Spybot S&D (gives an "administrator policies prevent this installation" warning, even though I'm installing while logged on as Admin), all that can be run have been run in Safe Mode and reveal moderate tracking cookies (around 100 per scan). At one time Norton AV used to find a w32 trojan regularly, but no other AV program ever did (including McAfee Stinger, if it's supposed to) and I have no idea whether it's still lurking about. The following HJT log was created in normal boot mode (I usually have about 5 mins before the system slows to a crawl).*************************Logfile of HijackThis v1.99.1Scan saved at 12:12:56 AM, on 7/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.e... Read more

A:Winxp Very Slow At Normal Boot But Normal In Safe Mode

Welcome to the BleepingComputer HijackThis Logs and Analysis forum shootr2 My name is Richie and i'll be helping you to fix your problems.It appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.AVG7 Free Edition Antivirus:http://free.grisoft.com/softw/70free/setup...ree_446a965.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeAvira AntiVir Personal Edition Classic http://www.free-av.com/----------------------------------------------Please download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Also post a fresh Hijackthis log.

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RELEVANCY SCORE 86.4

Hi,

My when i start my computer its a black screen and says

Checking file system on c:
file type system is ntfs

I have pressed f8 and tried to load safe mode but its says its loading with loads of writing on the screen but just stays on that and doesnt load.

I have also tried all the other options when u press f8, boot from hard drive etc etc and all leads me back to thr black screen with the checking file system c.

I have a windows boot cd which enable me to boot in to something called mini windows xp but this is very basic and only enables me to access the internet.

Please help its driving me up the wall

A:black screen and windows wont boot safe mode. please help

Mini Xp might be Hirens boot cd do not use it. We do not recommend it here, and we do not give out advice about hirens boot cd.

Try going back to the Safe Mode boot option screen select Advanced then select your lanuage then select "Repair your Computer" then select more options then select Command Prompt .

Type in then hit enter.

CHKDSK C: /R

this will attempt to repair any errors let the process finish.

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RELEVANCY SCORE 86.4

I'm trying to fix a friend's Toshiba Satellite laptop (Vista). Since it's not my computer I'm not sure how the problem started but when booting normally it goes as far as the initial options screen (press f2 for settings, f10 for boot options) and then goes black. It won't boot into safe mode, from a restore CD or from the recovery discs (they were burned from a recovery partition right after install, I guess it's possible that they weren't set up properly). When booting from the cd it gets past loading files to the blue loading bar, and then goes black. Any suggestions? I'm guessing it might be hardware but is there any way to troubleshoot it before taking the whole laptop in? I'm assuming it's not the HDD because it won't even boot from the CD.
 

A:Vista Black Screen (no safe mode or boot from disc)

Have you tried using the screen toggle? Most laptops are able to toggle the screen to an external monitor. Normally hold down the Fn key and hit F5 or F8 or something like that. When it boots it may be trying to switch it to an external monitor.
 

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RELEVANCY SCORE 86.4

Hi, this has happened on 2 computers, after playing a game or just going for a quick chat onto a game's linked server.

The first computer is a HP m8247c with legit Vista. I wanted to give you a link for the specs, (sorry, I'm writing this on my cellphone, and I can't select and copy the specs from the hp.ca site). As a newbie, I am not allowed to give you the link, but it's easy to find, although I don't think it's necessary to have the computer's specs to be able to envision the problem. The second computer is an e-machine, built up a couple of years ago and running on legal XP.

My 13 years old son used to play an online game, Teeworlds, a couple of times per week. Our home computer operates on Windows Vista, with Avira Antivir for the security.

The last time he played that game was the last time the computer worked. I tried to ask him what had happened, but he couldn't tell me. Then, a similar thing happened with a second computer... That refreshed his memory. For what he remembers now, the next time he turned our computer on, he clicked on the Teeworlds icon, clicked run, then a blue screen appeared with lots of writing on it about memory transferring to hard disk and a lot of numbers at the bottom of the screen. He then force closed it by pushing on the power button. At the next restarting, he couldn't get further than the HP home screen, not able to get into Windows, and then the screen turned black, with only the ... Read more

A:Black screen (of death?) on 2 computers, no way to boot in safe mode

Are you able to boot from a CD?
 

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