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No Internet connection Windows XP and Westell 7500 modem router

Q: No Internet connection Windows XP and Westell 7500 modem router

I recently needed a new router from my internet provider. They came to my home and set up Westell 7500 modem router. My home computer brings up internet with no problems or delays. Unfortunately, my wireless laptop won't recognize any network. I plugged it in using the ethernet cord directly to laptop and modem and still no internet. I'm frustrated, I use my laptop all the time and without the internet it's worthless. Can someone suggest a solution to this problem? My laptop runs Windows XP, if that helps.
Thank you for your time!

RELEVANCY SCORE 200
Preferred Solution: No Internet connection Windows XP and Westell 7500 modem router

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A: No Internet connection Windows XP and Westell 7500 modem router

does the laptop work anywhere eles

so the laptop does not work on cable or on wireless
your home computer how is that connected ?

lets see an ipconfig /all from the working home computer

and then from the laptop lets see a ipconfig /all and xirrus screen shot = make sure we know which ipconfig /all belongs to which PC
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------

------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here http://www.xirrus.com/Products/Wi-Fi-Inspector/xirruswifiinspectorguide1-2-0.aspx

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.

If you are using the Mac OS then use http://www.istumbler.net/
------------------------------------------------------------------------

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RELEVANCY SCORE 115.2

I am very new to port forwarding and firewall issues. I have been told that the software issue that I have probably is a router/modem issue as every other possibility has been ruled out. I have a Westell 7500 modem. How do I access, set or change settings on it?

And, which is the better modem, a Westell 7500 or a Westell 327W??
 

A:Accessing settings of Westell 7500 modem/router

Default address of the modem/router combo is 192.168.1.1; default username and password are 'admin' and 'password.' Consult the user manual.
 

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RELEVANCY SCORE 112.4

I have a Westell 7500 modem/router from verizon without a power supply. I am trying to make a replacement. I know that the output voltage is 12VDC 1 amp. I am trying to find out the polarity at the barrel connector (the plug that goes into the 7500 from the power supply). I would appreciate it if some one would look at the little diagram on the power supply and let me know which is positive and which is negative, the center tip or the outside cylinder.
 

A:Westell 7500 modem/router info needed on power supply

You can buy a generic power supply that comes with interchangeable ends which you can swap polarity......they are very cheap.......basically one way will work and the other way will not.
 

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RELEVANCY SCORE 98.8

I hope this is the right section here goes. I use verizon dsl with a westell A90 7500 15 07 wireless/router modem and verizon can help so i am here.

I visit a web site and they want port forward numbers from me so i can get the best speed and so i don t freeze up. Can i get some numbers from you that will work for me i really could use them fast, or any ideas on how to get the numbers - thanks a bunch . . .
 

A:Westell 7500 modem

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RELEVANCY SCORE 95.2

So, I have had this router for almost 2 years now, along with Frontier ISP. But recently, whenever I try to do something that requires a decent amount of data, like watching netflix, it will just stop working. It will work again if I do either of these: 1. Reset the router. 2. Diagnose the problem on windows 7. When I diagnose it, it searches for the problem, but right when it looks for a problem in "name resolution", it works again and says there is no problem. I have never had this problem before, and it is a pain in the ***.
 

A:Problem with Westell 7500 router

Set the MTU to 1492
 

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RELEVANCY SCORE 94.8

Hi:

I have DSL service through Verizon, using the wireless modem Westell 7500. At least 1-2 days a week the power light goes out on the modem. I typically reboot the modem and it takes 1-2 minutes to restart but sometimes I have to reboot a second time in order to get the power light to go on.

Does anyone have any suggestions as how to fix this problem? It happened again this morning.

NYCityGirl
 

A:Solved: Wireless Modem Westell 7500-Power shuts off

At least 1-2 days a week the power light goes out on the modem. Click to expand...

sounds like a faulty modem
anything else plugged into the mains socket and is that OK?
DSL service through VerizonClick to expand...

i would talk to Verizon about replacing it
 

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RELEVANCY SCORE 94

I have been trying to figure out how to forward my ports on my Westell 7500 router to use UTorrent.

I followed the instructions on PortForward and I got this screen:

I thought I knew how to do this..I entered the UTorrent port number it gave me under random port on the start and end ports for this but I don't know what to put as a base host port. I was using port 80 for that but my nephew says that's for HTTP:// traffic only and not to use it for torrents.

Anyone know if I been trying to route this in the right way or should the start and end numbers be diffrent as well?
 

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RELEVANCY SCORE 93.6

My home network loses internet connection when Windows 7 is active.

I have three machines with XP, one Apple and my current laptop with Windows 7 all connecting to the internet through the same router. After about 5 to 10 minutes of Windows 7 running I lose internet for the entire network. I have been able to replicate this problem six times consecutively. The router will indicate that the internet connection is active, but it is not. If I reboot my laptop to XP I must also restart the router to regain the internet connection to the entire network. Also, all computers see the network as active and running properly even when there is no internet.

Windows 7 machine is a Dell Precision M6300 fully updated with necessary updates and drivers from windows update.

Router is a Westell VesaLink Model: 327W this a standard issue wireless router from Verizon DSL

Many thanks in advance,

Mizuage

A:Windows 7 kills internet connection for entire network on Westell Router

I updated the Firmware in the router. Seems to have fixed the networking/internet disconnect issue.

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RELEVANCY SCORE 90.4

The Internet on our westell modem model 6100; would cut out. It would flash on then flash off. And sometimes it would turn red. We have a asante rotuer coming off of the modem and thats how i would connect. But since i moved my computer back upstairs I am now connected threw our Belkin wireless router model F5D8230-4 v2. So the modem hasn't screwed up lately since i moved upstairs. But now our Belkin is. It will reset like atleast 15 times in one day. So thats very frustrating to deal with. But now the internet has gone very slow. I have no idea why. I "restore to default" on Belkin and Westell. And there both slow, and the Belkin is still reseting. my ISP is frontier. I am getting a new Belkin wireless router/modem in one, model F5D8236-4. I am also connected threw Ethernet and when I connect with my iPod on to the Belkin router it is slow!
So if you need anything thing to assist you in helping me just tell me.
 

A:Westell Modem, Belkin Router, Slow internet problems

I am on Windows XP
 

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RELEVANCY SCORE 82

So here is my case:

SETUP:

Verizon's Westell 6100:
Modem/Router, provides 1 incoming address (provided by VZ) and provides 1 internal address (192.168.1.1).

Netgear Wireless Router WGT624 v4:
Wireless Router, accepts 192.168.1.1 and provides 10.0.0.X wired and wirelessly.

Problem:
Although Verizon's Router indicates that it is on Bridge mode, the damn thing isnt. I thought the main concept of bridging was to become practically invisible and automatically reroute all traffic to the next device, which is what I want.
I want to ultimately use the Netgear device to set all my rules and settings, instead, I have to do it on both.
For instance, Xbox Live is not working 100% properly. I can only play video games without being able to join specific games, or perform any in-game video/voice chat.

I have tried NATing the device. No luck.
I have also tried setting the Netgear device as a Wireless Base Station. Either way, I just would like to have my network ignore 1 device, and have the second one invisibly reroute all the access.

Is that possible? Could you please help?

Thanks to all!
 

A:Netgear Wireless Router and Westell Modem + Router = Routed Bridge failure

Well, since the "modem" is supplying a private IP address, it's obvious that it's not in bridge mode, that can only happen with a NAT layer, aka a router.

Try this solution to configure it for bridge mode, direct from Verizon: http://www22.verizon.com/residentialhelp/highspeed/networking/setup/questionsthree/123756.htm
 

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RELEVANCY SCORE 82

Just switched over to AT&T DSL from Road Runner Cable Modem.

While I had the cable modem, I used a Linksys WRT54G wireless router that had my PC and laptops connected to it.

Since I switched to AT&T DSL, I have been using AT&T's all-in-one device, the Westell DSL modem/wireless router/firewall.

I've noticed that uPnP doesn't work as well on the Westell as it did on the Linksys. I also had to change some settings to get my VPN to connect to my company's network.

Which is better? Should I put the Westell in bridged mode, and reconnect my Linksys? Or keep it the way I have it running it though the all-in-one device?

Thanks in advance.
 

A:Westell DSL modem/router/firewall VS. Linksys WRT54G Wireless Router

I'd put the Westell in bridged mode, which will then emulate your old configuration, which apparently worked properly.
 

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RELEVANCY SCORE 80.4

Hello, all. I hope this is worth a new post, I've done some searching on the site and haven't found anything to answer my question.

I have Verizon DSL with a Westell 327w modem/router. I just recently brought a laptop home from work and need to connect via VPN. I have the firewall activated, and the only setting I can use to get in via VPN is Low security or None, both of which make me more than a little nervous. I have a custom setting file that I normally use, but have not been able to find the correct ports I need to allow me access. I have already allowed port 1723.

Any ideas? Thanks.
 

A:VPN on a Westell modem/router

You should ask your work IT people what the minimum firewall configuration for your VPN is. Different soutions have different features that require different ports open.
 

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RELEVANCY SCORE 80.4

I use verizon DSL and was sent the Westell 327W modem/router combo. It does the job nicely but has a weird problem. If I set the Westell firewall to anything above "none", it will reboot itself constantly. (I'm using Windows XP with SP2). With modem firewall set to "low", pages begin to load slowly, then not at all, then the modem power light goes red.. then power returns until the next time which comes very soon.

Verizon has said there's nothing they can do; The Westell firewall doesn't seem to like Windows firewall (or other firewalls for that matter..ZoneAlarm didn't like the Westell firewall either.) Westell had said that my Windows firewall should be fine by itself and I didn't need the modem firewall.

All runs fine with modem firewall set to "none" and Windows firewall happily firewalling. What good is a hardware firewall if it can't be used?

Any ideas? My email is [email protected] Emails full of wisdom greatly appreciated. Thanks.
 

A:Westell DSL modem/router

try this

mcafee personal firewall set it to standard security
 

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RELEVANCY SCORE 79.6

hi, i'm a new member i've been reading some of the posts and would like to know if somebody out there might have done what i did with this router/modem 327w. i wanted to change password and username so i could stup firewall and some other setting only to screw this thing up royally. i'm not new to computers but when comes to routers and such i'm a newbee big time. anyway i was able to reset pw & username only when it came to setting conn. i keep getting no dsl line conn. i'm not sure what i did. if there is someone who could help i would appreciate it very much. i can explain more if someone has done the same thing i did
jake
 

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RELEVANCY SCORE 79.6

Hi all, I've got a Westell 2200 modem from bellsouth, the default router.

I was wondering actually, how do I set my computer to automatically detect IP's so I can get into the setup? Thanks.
 

A:Westell 2200 Router/Modem

Generally when setting up Windows to detect the IP server through connection, a first
item seen is the internet connection wizard that brings you through the step by step.
In a few short pages, you will see the option to have Windows automatically detect an
active connection without a need for manually entering any IP address info. From that
point, you then enter the assigned user name and password provided by the service. A
manual that accompanies the router should explain the proceedures for setting it up.
 

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RELEVANCY SCORE 79.6

My service provider just gave me the new Westell E90 router modem but with out informing me that its a router.

I already have a D-link DI-624 wirless set up and I am getting the internet connection fine, but I'm unable to access my computer remotely using PCAnywhere (or other apps) like I was before using port forwarding.

I don't understand Lan/Wan too much or DHCP or Bridge or PPoe so if someone can give me a hint I would appreciate it.
Strangely, I had a dynamic ip address before , but its not changing everyday now. ??

I got to the Westell config area but still haven't been able to set it up right.
I'll try to give some info here to help u help me.

D-Link gateway - 192.168.0.1
D-Link Submask - 255.255.255.0
DHCP Server - enabled

Westell VC1 Config - Protocol: Bridged
VC1 - Bridge Settings - mode: Routed Bridged
DHCP - enabled
Subnet Mask - 255.255.240.0
Gateway - 72.49.16.1

Westell discovered local devices:
di-624 - 192.168.200.253

Westell Private Lan DCHP start address 192.168.200.10
Westell Private Lan DCHP end address 192.168.200.253

Westell Public Lan DCHP Server Enable - not checked
Westell Public Lan Ebable - not checked
 

A:Westell Router/Modem with D-Link Router

Ok, very inofrmative

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ALANCO~1>cd\

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ALAN1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-16-EC-45-9B-6C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 216.68.4.10
216.68.5.10

C:\>


My Wan IP is a 72.49.xxx.xxx number so .... ?


It seems like I need to some how make the westell just a bridge(?) so that it doesn't assign ip address and allows the D-link to be the router??

thanks
 

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RELEVANCY SCORE 78.8

Hey everyone,

I found my old Westell modem/router that was through Verizon DSL, but I don't have Verizon anymore, and I have Service Electric. I had asked my questions over at DSLReports, and they said Westell could be used as a Ethernet router, but they still doesn't fully answer my questions.

The Westell modem/router model is A90-750015-07. I only have a modem through Service Electric. My questions are could this Westell modem/router be used as a separate wireless only router? Like, the D-link, and Linksys sells wireless routers, right? People could connect to it, or people could enable WPA for more secured? Could this modem/router act as wireless without the need of a DSL link through Verizon? I know on some wireless routers others are able to connect the modem to router using a WAN port, and then router to PC using a LAN port. However, I did not see any ports on this Westell for LAN and WAN. I'll show what I see from left to right.

This is what I see.

DSL
E1/UPLINK
E2
E3
E4/DATA
12VDC

On/off switch.
 

A:Could the Westell A90-750015-07 modem/router be as used as wireless?

I only have a modem through Service Electric.Click to expand...

do you have the make and model
how many devices connect to this modem
what else is connected to the modem ?

can we see an ipconfig /all from a pc connected to the modem
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
... Read more

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RELEVANCY SCORE 78.8

Hello Everyone!

I have a netgear WNR2000 (V2) that I want to use as my main router, but (and I assume) it is not a modem, so I have 2 modems that I might be able to use... 1st is a westell G90-610014-20 Rev: D, the other is a Westell E90-610014-06 REV: C...

if I can get this setup to work I will be so happy! but the closest I've got is the G90 connecting to the internet... but not talking right to the router... (can't even get the E90 to connect to the internet)

I don't really know much about this stuff as far as terminology... but I think what I need to do is bridge the modem???

Thanks for any replies!
 

A:Need Netgear Router to run off Westell (centurylink) modem.

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RELEVANCY SCORE 77.6

I just received a Westell 2100 Wirespeed Dual Connect DSL modem that I ordered. I also have a D-Link DI-604 Ethernet Broadband Router which I've been using for a while now to network the two PC's that I have.

The Westell is up and working (which is how I am connected now). What I want to do is connect the Westell DSL modem to the D-Link DI-604 Ethernet Broadband Router (so that I can share the Internet connection, and still have a network connection between the two PC's also).

The problem that I am encountering is whenever I hook up the
D-Link, I cannot establish an Internet connection, nor connect to the Westell or D-Link's setup through their IP's, as if connecting the D-Link is causing some sort of blockage in the network.

When trying this, I connect a CAT5 cable from the WAN port on the D-Link router to the ethernet port on the Westell DSL modem, and both the PC's are connected to the ports 1 and 2 of the D-Link router.

I can ping the Westell and D-Link's IP's but I get no response. If I disconnect the D-Link router I can enter the setup of the Westell modem, if I disconnect the Westell modem and connect the D-Link then I can conncect to the D-Link's setup IP. With both connected I can't do either one.

Ideas?

Note: I updated the Firmware on the Westell Wirespeed Dual Connect DSL modem and it is now up to date.
 

A:Westell DSL Modem + D-Link Ethernet Bbnd. Router

Update: The Westell DSL modem needed to be set as "Bridged Ethernet" and the D-Link had to be setup for PPOE.

In other words, it working now .
 

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RELEVANCY SCORE 77.6

hey,
having a bit of trouble connecting my new netgear rangemax wireless router to my verizon dsl and my modem is a westell 6100. I really have no background in network connecting so a little help is necessary. Setup is a destop to a modem to a router to a ps3. The ps3 gets a signal no problem without even installing the setup disc, its just that im having trouble connecting the internet to the router itself. When is comes to Subnet and Ip and Gateway im lost. Considering when i look at the connections i have Verizon online, Westell Wirespeed Dual Connect Modem and NVIDIA nFORCE MPC Networking Controller, don't have any clue which to connect to. Any walkthrough or help would be greatly appreciated.
 

A:Connecting Verizon DSL Westell modem to Netgear router

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RELEVANCY SCORE 77.6

This comes up very often and isn't all that easy to find answers to, so I shall make this tutorial to help people out.

The Westell 6100 modem commonly comes with Verizon or Bellsouth DSL. This is how to configure it to work with a wireless router.
Plug the modem directly into the machine and wait around a minute for the DSL and Internet lights to come up solid.
In a web browser, type http://192.168.1.1 DO NOT forget the HTTP, otherwise it won't work.
The password box will either come up here or in the next step. The username is admin, and the password is password.
From the Configuration drop-down menu, click VC configuration
Click Edit on the PPPoE protocol, then enable it with the dropdown menu.
Select bridge from the protocol field. Also verify that the mode is set to bridge.
Click set VC.
Click OK at the prompt
Click OK to the reset configuration prompt
When the modem has reset, you will be returned to the homepage.
Go to Configuration>DHCP Configuration
Turn the DHCP Server OFF.
Click Save
Click OK at the prompt
Go to Configuration>Private LAN Configuration
Uncheck the Private LAN DHCP Server Enable
Click Save and exit the browser.
Plug the computer into the router, and plug the modem into the Internet or WAN port on the router.
Note that the Power, DSL, and Ethernet lights are lit on the modem (Internet will no longer light because the modem has not initiated a PPPoE session.
Open a browser and go to 192.168.1.1
(Router Usernames and Passwords are diff... Read more

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RELEVANCY SCORE 76.8

Hi after our internet went out for 3 days straight and calling frontier about 20 times they finally gave us a new model 7500 modem to replace the previous. The linksys e1200 router which had worked perfectly fine before the new modem has decided to not allow me to connect online. Sometimes it says im connected to internet but web browser does not connect, sometimes it says no internet access. I have no idea what i am doing so im not sure if it is a modem or router issue. I have done full reboots of both and powered on correctly.

additional info : plugging in the modem into ports 1-3 do not light up the modems ports lights, only port 4 seems to light up when plugged in......... however computers light up all the ports when hard wired to E1 - E4

i also downloaded the latest firmware update for the linksys e1200 router

All fire walls are shut off and no WEP ( we live in middle of nowhere so a key is not needed )

Please remember i am not computer savvy so please go easy with the responses thanks !
 

A:linksys E1200 router will not connect online with model 7500 modem

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RELEVANCY SCORE 76.8

I have the Westell 2200 Modem, model A90-220015-04 and a Linksys Wireless B Broadband Router Model BEFW11S4-VN Version 4.
I would like to upgrade to The router to a Linksys Wireless G or N. I just don't know what I should upgrade the modem to. I have a home network with my desktop PC and 1 notebook PC. Can I get a combination Router & Modem? Any suggestions would be appreciated.
 

A:Upgrade Westell Modem 2200 & linksys Wireless B Router

What does your provider say? Some providers do not like you messing with their cable modems... and will not provide service and warranty if you switch to something they did not authorize.
 

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RELEVANCY SCORE 76.8

I will have a used Linksys E2500 router in a few days, and I believe I have found what I will need for its firmware upgrade (if it needs one).

For a DSL connection, I have two Westell modems (one to use and one for backup). One is an older Verizon-branded 6100, and the other is a new 6200 I have just received from AT&T. I have AT&T DSL, and each modem has been connected at AT&T and works fine.

My first problem here is that I have not been able to do a firmware upgrade for the older 6100, and I had read the Linksys will need the 6100 to have been upgraded. I have downloaded the correct file from Verizon to try to do the upgrade that way, I have tried Verizon's online upgrade, and one of the Support Techs at AT&T has even tried to help me a bit there...but I cannot get the job done. So, how can I get that 6100 upgrade completed? Right now it runs to a little over 60%, then I get some kind of error and it will not complete.

Any suggestions?

Many thanks.
 

A:Westell 6100 or 6200 modem with a Linksys E2500 router

Update: One of these firmware upgrade files is from Verizon and the other is from AT&T:

http://dl.dropbox.com/u/5489953/E90-6100Firmware06.exe
http://dl.dropbox.com/u/5489953/E99-610030_VER_3_08_02.upg

Each shows a different error when I try to install it, and an AT&T Support Tech says AT&T no longer offers support for upgrading the 6100 and has no way to push either of those files. So, does anyone here know how I might be able to modify or fix either to upgrade the Verizon-branded 6100 I want to have as a backup for my AT&T connection?

Many thanks.
 

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RELEVANCY SCORE 76.8

Hello,
I bought a standard Westell modem for AT&T highspeed DSL because I already had a D-Link dl524 wireless router which I was using for cable high speed. AT&T helped me set up the system direct to my PC without the router and said they couldn't help me add the router to the set up. I want to be able to connect my laptop to the internet using the wireless router. Based on what I've read, I think I have to change some settings but have no clue as to how to do this. Any help in this matter would be deeply appreciated. PC uses XP and the laptop uses Vista.
Thanks,
Steve Wilson
 

A:Need help adding D-Link dl524 wireless router to Westell modem for AT&T dsl

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RELEVANCY SCORE 76.4

Hey guys... I've got a Westell 6100 modem for my Verizon DSL service. Up until a few weeks ago, everything was fine, but recently my modem has been acting up and will randomly reset, essentially. The power never goes off to the unit and the Ethernet cable remains lit, but the DSL light will go out and the connection will have to be re-established. Sometimes it does it when the phone rings, but other times it will do it just out of the blue.

I spoke to Verizon and they told me it could just be a bad modem, so they sent me a new one. It was exactly the same as the other modem, but when I plugged it in, my Internet light was red and I couldn't establish a connection at all. Two and a half hours on the phone with Verizon tech support didn't get me anywhere, so I turn to you guys for help.
 

A:Westell 6100 DSL Modem Connection Issues

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RELEVANCY SCORE 76

I'm using WPA-2 for my wireless network with a Verizon Westell 7500 wireless router/modem. No problem there but I was curious as to why the Verizon software I use to get to the router recommends using WEP because it encrypts your wireless traffic. I've never heard anyone recommend WEP over WPA.

A:Verizon Westell 7500

Could be one or both of two reasons:

1. The modem does not support WPA
2. They don't know what they're talking about.

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RELEVANCY SCORE 75.2

Not sure if this can be done. My sons PC is hard wired to the modem. All of our our items "laptops, iPad, iPhone's are are wireless in the house. He has gotten into a new game and it's really sucking all the bandwidth. Can the wireless portion be sub-netted or would adding a second wireless router or switch in anyway get us off his side so we do not fight over bandwidth, I wish I could throttle his butt but I don't think that is possible. Not that I want to hurt his gaming.

Thanks
 

A:Westell 7500 Wireless Subnet

... all the bandwidth.Click to expand...

All what bandwidth? If on the LAN then you could solve this by a "sub-net." But if you are talking about internet access you need to throttle his use, contract for more bandwidth (if your ISP offers this) or get separate internet access.
 

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RELEVANCY SCORE 75.2

ok first off im sorry i did not look around to see if this is already asked.. ive spent hours on this and im about to throw my xbox in the trash...nvm that wont happen... i have a westell 7500 router/modem connected through ethernet to my xbox 360 (and about 5 computers) i keep getting a message that i have a moderate nat connection and need to make it open but i cannot figuere out how i have tried almost everything i can find half of them messed up my internet (as in disconnected me or just cut off all internet access) if i can have some help from anyone who knows what theyre talking about (unlike verizon tech support)who in my opinion suck... i would be deeply and truthfully grateful
 

A:xbox 360 westell 7500 nat problems

Try here

http://portforward.com/default.htm

It helped me alot for setting up my PC and XBox for Port Forwarding.

I didn't see your Model number so find a model with screenshots close to yours and put your info in and start from there.

Now you need to make a Static IP address for your XBox. Actually you should do this first.

http://portforward.com/networking/staticip-xbox360.htm
 

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RELEVANCY SCORE 75.2

I have a Westell 7500 modem/router. I've been having trouble opening up ports. I've gotten to the point where the ports said "closed" (cause usually they are stealth), but still they will not open.

I've set up a static IP, added the ports to my firewall, forwarded the ports, and nothing.

There are about 5 accessories in this house that gets a connection from the modem/router. I do not know if that could be a problem or not.

I really don't know what else to try - but if I haven't proved enough information, just tell me what you need to know.

Help would be appreciated - Thanks in advance

A:Westell 7500 Port Forwarding

Many people I've discussed this issue with have found this application to be useful for port forwarding.
Simple Port Forwarding | Simple Port Forwarding

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RELEVANCY SCORE 75.2

I have a Westell 7500 modem/router. I've been having trouble opening up ports. I've gotten to the point where the ports said "closed" (cause usually they are stealth), but still they will not open.

I've set up a static IP, added the ports to my firewall, forwarded the ports, and nothing.

There are about 5 accessories in this house that gets a connection from the modem/router. I do not know if that could be a problem or not.

I really don't know what else to try - but if I haven't proved enough information, just tell me what you need to know.

Help would be appreciated - Thanks in advance
 

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RELEVANCY SCORE 74.4

Want help adding ports to my Fairpoint provided Westell 7500 Rev D DLS modem router using a Linksys SE2500 gigabit smart switch. Want to have an NAS and 2 WWin7 Ultimate computers on the smart switch, 3 other wired devices [WinXP, AT&T Cell tower, & DirectTV whole house SWM interface] and wireless on the router.

I know how to access router but not how to setup so its one network of devices on switch and on router. Before going to new Westell DSL router when I was on much slower more expensive satellite Hughesnet, all devices could see one another and my DI router. Fairpoint will not provide custom help unless you buy 12 months "specialist" service, seems intended for small business network support.

Retired, household setup, for my wife and me. Not part of this problem is setting up the software on the NAS for disk image backup. But this is why we want the two prime laptops and the NAS on the gigabit switch.

Win 7 ultimate. Browser: normally run Chrome, have installed Firefox, IE, and for remote access Avant.
 

A:Need help adding ports to Fairpoint Westell 7500

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RELEVANCY SCORE 74.4

hilo! i know this is my first post but i need serious networking help.
My dad installed the verizon dsl on his old acer comp using a westell modem router a90-750015-... I am trying to build a network so i can share the internet between my thinkpad, my sis laptop, and a compaq. I can access the connection through a wizard on my thinkpad, but it wont allow me to use any browsers or nething. And i am truly confused. All of the computers have windows xp. Is there anyway to access sites on my laptop? is it a firewall issue? i tried to run the networking wizard but i think i am doing something wrong. Please help me -.- !

thank you!
 

A:Home Networking Issues Westell 7500

found this tidbit
 

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RELEVANCY SCORE 74

First, thank you for everybody who will take a time to help me.

After power outrage, I cannot set up my modem+router internet connection. I've restarted both several of times, different cable configuration with no luck. I will post my ipconfig /all, first is with router so no connection:
C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C8-60-00-68-40-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ddaa:363e:abc5:5636%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.86.54(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 264790016
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-0A-72-00-C8-60-00-68-40-B5

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

This one is without router connected, so only modem and I have connection.

C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns S... Read more

A:No Internet connection modem+router

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RELEVANCY SCORE 74

Within the last 6 months, I purchased a Toshiba Satellite C655 running Windows 7. When I take it to my summer house, I can connect wirelessly initially to a Westell VersaLink model# B90-327W15-06 router, but by the end of the first day I lose my connection and cannot connect unless I direct cable to modem. When I return home, it works fine again. The next time I visited my summer house, the same thing has happened.
I worked with my IP support tech to try and resolve this issue to no avail. My husband's MACbook has no problem connecting wirelessly. The IP support tech had me enter the router's IP address to acess the router. When the Westell screen came up, no matter what menu option I clicked on the screen did not respond. My IP support person suggested I download firmware from the Westell site. My question is I am not sure what to download - is it 'triggering' or 'forwarding' firmware? Or is this not the right thing to be doing at all? Suggestions?
 

A:Westell 327W router dropping connection

If this is your Westell router I agree to upgrade to the latest firmware; then reset the router to factory default settings and reconfigure it. If it is owned by the ISP I suggest you double check with another tech support person, as sometimes ISP's use special firmware.

I don't understand your question about type of firmware. The routers I'm used to just have one variety of firmware--no choices.

Also, make sure you have the latest wireless driver. If you are using an integrated adapter get the driver from Toshiba's web site.
 

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RELEVANCY SCORE 73.2

I'm currently trying to have internet in a different place than my main one, i have the current modem plugged.

http://www.motorola.com/Business/US...nd/SURFboard+Modems+and+Gateways/SB6180_US-EN

http://www.arrisi.com/product_catalog/listers/index.asp?id=418

It seems both are plugged.

On the arris one i see those lights on.

[x] Power
[x] DS
[x] US
[x] Online
[ ] Link
[x] Telephone 1
[ ] Telephone 2
[x] Battery

On the Motorola one i got all the lights on.

I'm trying to put internet into a second room by wire.

I connected the wire from my second computer to the Arris modem in the yellow plug, and it still doesn't work.

Could i please get some help on how i could get multiple internet, i'm really having some trouble right now.

Thank you very much!
/Edit If it helps, i use Windows Vista.

If it's not possible to receive multiple internet with those, please tell me what i need!

PS: Sorry for my grammar, my natal language is french.
 

A:Modem / Router Internet multiple connection. Help!

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RELEVANCY SCORE 73.2

I'm having problems with my internet connection and modem/router. It's an Actiontec gt704wg, which serves as both a modem and wireless router. One computer is connected directly to the router and 2 others use wireless. The connection just randomly cuts off, the internet light goes blank, the dsl light flashes, and then it takes about 15-25 seconds to reconnect. I get tons of static on my phones, and the frequency of disconnecting goes up whenever i get/make a phone call. In addition, when I connect the other computers wirelessly, i get tremendous delays and more disconnections, and it takes several minutes to reconnect. The router's not old, about a year, and I've had no problems with it until recently. I've changed all my dsl phone filters, so I know it's not that. Can anyone help me?
 

A:internet connection, Router/modem problems

It sounds to me like something wrong with the router or, less likely, wireless interference. Looking at the second one first, do you detect any other wireless networks on your same or close to your channel? Any 2.4Ghz cordless phone?

Next I suggest looking for a firmware update for the router. And my final (at least for now) suggestion is to reset the router to factory default settings and reconfigure.
 

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RELEVANCY SCORE 73.2

Hi,

I have this problem with my home wireless network for quite sometime. I am using cable broadband with the motorola modem and aztech router.

The problem is that my internet connection drops suddenly everyday... I will power off my modem and router, restart it but still cannot get internet access. after a few tries, it might come back...

I have tested my router at my friend's place and it is working fine. So i thought it's the modem problem, so i also went to test the modem at my friend's place and it's working fine too. I even bought new ethernet cable.

I do not know much about hardwares and wireless networking. I do hope I can find the problem and get it solved soon...
 

A:working router and modem but no internet connection

how many pcs are connected on your network and do they all work ok except yours ?

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

As you are connected by wireless, please include the xirrus screen shots for both conditions - see how below.

Please post back here the make and exact model of the router and the make and exact model of the modem.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG etc

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply he... Read more

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RELEVANCY SCORE 72.8

Ok it seems my connection hiccups every few hours and when I finally get it going it has a hiccup attack and won't reconnect for a few minutes to a hour.

What I have,
Bellsouth DSL
Westell 6100 modem
using Ethernet cable,
connected into a wired network(but to check if it was network I took it off)
Windows XP SP2

What I have done so far,
made sure connection is Always ON,
spywares and viruses scans(0 infections),
reset modem(5x)
made sure I had filters in all phones(disconnected fax machine, only phone connected is a cordless)

I am very confused at what the problem could be...
Please and Thank you
 

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RELEVANCY SCORE 72.8

This week I have been working on a Dell Dimension computer w/ Windows XP for a friend, I removed 716 tracking cookies from it on my first run with Ad-Aware, I also found an internet connectivity problem.

Every 10 seconds the light on the DSL router (a Westell 4 port switch with Wireless access) for the port that the computer is hardwired into goes out and the computer displays a message stating that there is no cable in the computer. The wireless access continues running and does not disconnect when this happens.

I have already:
Restarted the modem
Replaced the Cat 5E cable
Inserted a new PCI Ethernet adapter (never was recognized by the computer)


Any suggestions would be helpful.
 

A:Internet connectivity problem w/ westell modem

try to find a firmware update for the specific model.
 

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RELEVANCY SCORE 72.4

I know this topic has been on here before, but I can't find one specific to mine. Here's what's going on:

I had my desktop & wireless router all hooked up (DSL internet) and running fine in one room. I moved the desktop to another room, so i disconnected everything to move it and hooked it back up in the new room (different phone jack).

When the wires are plugged in, it registers on the modem and on the router that I have the internet connection.

The Desktop picks up the LAC but I'm assuming its just picking up the router power and not the actual connection, because it will not let me connect to the internet.

The laptop connects to the network but not the internet.

I have the DSL line plugged into the modem; a network cable running from that to the 'internet' port on the router, and another ethernet cable running from an ethernet port on the router to the network port on the pc (sounds right, right?) lol.

Here's the catch...If I disconnect the router altogether, and connect the network cable directly from the modem to the pc or laptop, viola I can access the internet.

As you can probably tell, I've done lots of trial & error in this process. I'm thinking there's a setup or configuring thing I may be missing. I guess my mind is thinking that something like that shouldn't have to be done considering it's all hardware that was connected and installed and configured before. I'm not ... Read more

A:Internet connection on wireless router & modem, but no access

Reset the wireless router back to factory default settings. Then reconfigure it back. I would backup your settings first though on the router. That feature is hidden in the tools tab on the router. Did you have the power go out or what happen prior to this?
 

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RELEVANCY SCORE 72.4

Hi. Is it possible to create a network between two laptops and share the internet signal from a 3g usb mobile broadband connection. I've been trying to accomplish this with a TP-Link TL-WR641G router with no success. I've trawled several forums but can't really find a definitive answer. Any help would be much appreciated.
 

A:Sharing usb modem internet connection with wireless router

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RELEVANCY SCORE 71.6

Hi,I have no problems opening ports on a modem/router combo but I can never get it working on router that is being fed the internet from a modem.

Can anyone help me here, ive tried putting the routers ip address on DMZ in the modem but this didnt work.
 

A:Openeing ports on a router with an internet connection from a adsl modem?

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RELEVANCY SCORE 70.8

hi i have had the Belkin ADSL Modem with Wireless-G Router for a while now and have had a tesco's 2.2mbs connection but i have just upgreaded to a tiscali 8mbs connection, i no i can get the full 8mbs speed through the supplied modem but am just wonederind if the Belkin ADSL Modem with Wireless-G Router's buitl in modem is fast enogh to get the full 8mps or if it wil run slower. would be great to no i was just wondering
 

A:Belkin ADSL Modem with Wireless-G Router WHAT IS ITS MAX INTERNET CONNECTION SPEED

There THe belkin modem/gateway shouldnt limit your speed capabilities. You should be able to find the speed listed inside the modem's status page. To do this..
Click start>run>In run type CMD
In the black window type IPCONFIG and then enter. Note down your default gateway.
Open a browser window and enter the gateway's address into it. Click go
This should take you to your gateways graphical user interface.
Look for a status tab or see if it lists connection speeds on the general page.

Also you can test speeds at different sites. Google search broadband speed test and choose 1 of the millions of sites
 

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RELEVANCY SCORE 70.4

How do I make it so i can enable router forwarding?
Windows XP Home Edition-Westell Router Model E90-610014-06
 

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RELEVANCY SCORE 70

Immediately after a power outage, my internet connection predictably drops after a set period of time or usage. It is either after about 30 min or 5-15 mins of watching Netflix. I have a modem hooked up to a wireless router and use the network on my iPhone, laptop and Roku. Since the problem, I have dropped to just having my laptop connected but this has not helped. The wireless network will disappear after the 5 - 20 mins, the light on the modem and router will show no internet (all other lights are normal). Internet connection will be reestablished if I either unplug both the modem and the router (not just one or the other) OR if I unplug the ethernet line from the modem to the router and plug it directly into my laptop (the internet light on the modem will go from "off" to "on"). Despite internet connection working from transferring from the router to the laptop if I connect it back to the router, the internet lights goes off again (resolves upon unplugging and plugging modem and router back in). The internet has not yet dropped when it is physically plugged into my laptop.

I have tried the following:
-Powercycling (temp fix until it crashes again)
-Plugging into a different outlet (I cannot connect it to a different phone line, only have 1 with DSL. Also, I do not have phone service or cable, just internet via DSL)
-Resetting modem
-Resetting 2 different routers
-Calling ISP, their test of the modem was inconclusive

Again, my wifi does not see my n... Read more

A:Modem and wireless router predictably drops internet connection after power outage

The outlets I have it plugged into has some type of electrical issue, two electrical devices have shorted out in the room they are in.Click to expand...

After you write that I cannot understand how you can then say

I do not think this issue is electricalClick to expand...

I was thinking electrical just from the thread title. Reinforced by your first five words: "Immediately after a power outage."

Whether the Westell and/or Linksys is damaged or if the whole cause is the "funny" electrical system I cannot tell. I think you should have a qualified electrician check out the system.

Internet Connection Type: Automatic Config - DHCP (I tried PPPoE and it never got a valid IP address from my ISP)Click to expand...

You tried PPPoE where? Unless you have the Westell bridged the PPPoE is specified in the WAN section of its router portion.
 

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