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Lots of problems - maybe malware, profile and extension problems

Q: Lots of problems - maybe malware, profile and extension problems

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz, x86 Family 15 Model 2 Stepping 4
Processor Count: 1
RAM: 1022 Mb
Graphics Card: NVIDIA GeForce4 Ti 4200 (Microsoft Corporation), 128 Mb
Hard Drives: C: Total - 39997 MB, Free - 27639 MB; D: Total - 36310 MB, Free - 27077 MB; E: Total - 76316 MB, Free - 57488 MB;
Motherboard: Intel Corporation , D845GBV , AAA84538-301 , ABBV23838216
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
Have been using Zone alarm, but may go to Comodo

I use primarily Firefox and keep current with updates. I try to scan my computer, a desktop put together for me by a family member, once a week. They installed McAfee Professional, but the rest is free stuff: SpyBot Search and Destroy, Malwarebytes Anti-Malware, SUPERAntispyware, Defraggler ( at least once a month ), No Script, Abine, and similar - all freeware. Oh yes, CCleaner. They do not seem to interfere with each other.

The problems are this. I have several Firefox Extensions and I think some of these are causing trouble. I ran Firefox in safe mode after disabling all extensions. This helped, but I think there may be Profile problems, too. I've had trouble getting good directions for fixing that. Mozilla is crashing a lot. Running in safe mode is much better, but it still crashes or turns white.

Plus, I'm starting to have trouble running security scans from the programs listed above. The above register a fair amount of adware. That's one reason I went to No Script, which seems to help a lot. Just today, I had trouble logging into my one Yahoo account. Password didn't work. And I couldn't seem to get the help from Yahoo I needed. So, I suspect something is in there eating, too, but I have no idea what it is and have not been able to find it. Firefox is getting more unstable, so I'm trying to find out what extensions may be causing problems and if possibly the Profile needs to be looked at. I really need help. I do not know how to get rid of whatever HiJack finds either.

I have attached a log of HiJackThis

Thanks, Desert_gold

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:47 PM, on 3/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\freecell.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: ZoneAlarm Toolbar - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZon1.dll
O3 - Toolbar: Foxit Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "D:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-583907252-1770027372-725345543-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'emphillips')
O4 - HKUS\S-1-5-21-583907252-1770027372-725345543-1006\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized (User 'emphillips')
O4 - HKUS\S-1-5-21-583907252-1770027372-725345543-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'emphillips')
O4 - HKUS\S-1-5-21-583907252-1770027372-725345543-1006\..\Run: [cdloader] "D:\Documents and Settings\emphillips\Application Data\mjusbsp\cdloader2.exe" MAGICJACK (User 'emphillips')
O4 - HKUS\S-1-5-21-583907252-1770027372-725345543-1006\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\29d5f1c3-9659-486a-a6d9-32031bae9a66.exe (User 'emphillips')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1259724096703
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} (Java Plug-in 1.6.0_20) -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10655 bytes

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RELEVANCY SCORE 200
Preferred Solution: Lots of problems - maybe malware, profile and extension problems

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 80.8

Hi, my name's Katie and I'm having major virus/spyware,adware,malware removal issues! I

have a lot of different things going on here, and can't make any sense of it. I tried

following other people's solved threads, but they didn't solve my issues, so I guess I need

personalized help. I have Windows security running (well, I usually do when it's working

properly,) and I run Ad-Aware and Spybot regularly, but it appears that they cannot solve

my issue. Anyway, here's a list of things that have been happening to my computer since the

virus happened...

1. I KNOW the virus was contracted in AIM. An IM came in from a friend with only a link. It

didn't look suspicious to me, so I clicked it, and all of a sudden I had IMEd everyone in

my buddy list the link, and received about a million IMs back (didn't have time to read

them before My Computer's virtual memory ran out and crashed AIM on me.

2.When the computer starts up, sometimes a default background appears before the logon

screen with the user accounts appears.

3.After logon, the same thing in general happens every time. Spybot comes up with a bunch

of messages saying that there is a registry change to my homepage or something else

happening. I deny it, and it denies it over and over again to seemingly no avail. A .txt

file appears on the desktop. I have never opened this file, don't know what it is, and

delete it every time. My homepage is con... Read more

A:Solved: LOTS OF PROBLEMS WITH SPYWARE/MALWARE VIRUS! HELP HELP HELP! Lots of details!

Read other 16 answers
RELEVANCY SCORE 73.2

I'm housesitting my dear old parents and I don't know what the heck they've done, but this computer is running slower than molasses. Programs take forever to open (AOL 5+ Mins), Internet explore takes forever to open, everything moves ridiculously sloowwwwwww. I've consulted this site before and had great success. I've included a hijack this logfile below. If you could help, I would really appreciate you helping these old-timers out. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:16:01 PM, on 4/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\iTu... Read more

A:Lots of Problems...Not Sure if It's Malware Or What

I don't see any anti-virus software running unless the SpySweeper is providing that.
Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Close any open browsers.
If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
Open the OTScanit folder and double-click on OTScanit.exe to start the program.
Under Additional Scans put a check in the box for Disabled MS Config Items
Now click the Run Scan button on the toolbar.
The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Save that notepad file
Please post the resulting log here as an attachment.
Click on the blue Reply button
scroll down to Manage Attachments
Click in the box that says Upload File from your Computer
Click the Browse... button and find the file then click open
Click the Upload button
Wait until you see Current Attachment and your file name
Click on Close this window
Then submit the reply.

 

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RELEVANCY SCORE 73.2

Hi,

My son (i'm using his account at his direction) has been a member for a while and has used these forums for lots of help; just wanted to say thank you in advance as he told me he was very impressed with the help that he has received in the past. With that said, my laptop his been acting very strange. I told my son I was having "issues" and he suggested that I start by getting malwarebytes anti-malware, run it, and go from there. I did as he told me and am still having problems. I'm having all kinds of obviously fake warnings pop up, one in particular is XP Internet Security (others include google searches being redirected and homepages being changed). I'm not sure if i'm posting in the right place (if not, sorry), but can you help? Where do I start and what do I need to do?

Thank you again in advance
Cathy

A:Lots of Problems/Malware

There is a detailed description of hor to remove your malware here:

http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2011

Neal

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RELEVANCY SCORE 72.4

My laptop has been infected with several different types of malware over the past few weeks and I cannot get rid of any of it. Here are the symptoms:

PC boots up as normal into Windows, then runs slowly. An error message comes up saying that Google Installer has encountered a problem and needs to close etc.

I have tried to run Spybot - Search & Destroy but it will not actually run - Task Manager shows the process as running but nothing actually happens. I have also tried to install Malwarebytes Anti-Malware from the .exe on my desktop but again this will not install - the hour glass appears for a second then disappears.

Here is the HJT log that I have just run:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:25:09, on 28/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C... Read more

A:Lots of malware problems with laptop - please help!

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RELEVANCY SCORE 70.8

Ok, I'm just happy I was able to get onto this website. Just to start off, I have Windows Vista Home Premium. So basically, a day or two ago I started getting an error message saying that "Host Process for Windows Services has stopped working". When I clicked "Check online for solutions" it wouldn't connect me to the Internet and said the page couldn't be displayed every time I tried. I just clicked ok and everything was fine, a little slow, but fine. But yesterday, everything fell apart. I don't know if any of this is related, but here's what has happened:-My computer was really slow yesteday morning and still today. When I tried to type stuff (particularly on the Internet), only a few letters show up because it's really lagging I guess and I have to type Sooooo SLOOOWLY-I started getting the host error message and my computer kept freezing-After the message, my computer goes black and my taskbar at the bottom of the screen gets weird and now it looks different. It looks older and its white and the time doesn't display. It also sometimes disappears completely until I restart. My internet is the same -- it looks like an older version-Most annoying problem: When I go on the internet, random ads pop up in the middle of me doing something (this never happens -- my computer has so much anti-virus stuff and anti-spyware, I've never had a problem! My dad's a computer guy so he keeps it up-to-date. I know I should as... Read more

A:Lots of Problems that May be Related to a Host Error or Maybe Malware?

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to comp... Read more

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RELEVANCY SCORE 70.8

I have been using AVG free for the most part and recently I have been receiving a message stating that:

Application cannot run due to an error while verifying its electronic certificate.

I have uninstalled and reinstalled AVG several times only to see the error message repeat the second I reinstall it. I even went so far as to completely wipe my hard drive, delete the partition using windows setup and reinstall Windows XP, only to find the same error message once I got Windows and AVG reinstalled. I am really afraid that there might be a Worm or a piece of malware on my computer that is attacking an anti-virus system file. I have tried a myriad of different anti-virus programs only to receive various different error messages telling me that their system files have been hijacked. Can someone please help me. Here is my hijack this log file:
Logfile of HijackThis v1.99.1
Scan saved at 12:58:48 AM, on 10/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\WINDOWS\explorer.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program F... Read more

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RELEVANCY SCORE 67.6

Hi This is my first time posting, and I have a lot of things causing problems with my computer, but to start off, here are my specs.

Windows 10 Pro
Intel Core i7-4770s CPU @ 3.10GHz
8 Gb Ram Corsaire Vengence 4x2
64 Bit
AMD Radeon HD 7700 GDDR5 1Gb (two of them w/ crossfire)
2 Tb 7200 Rpm Seagate HDD
z87-g45 Gaming Motherboard
Case: r5 Gaming Full size case
Power Supply: Corsair AX860
Fans: Rosewill Hyper Silence CPU fan, 2 stock front fans, 1 stock in back

So, to start off, I built this computer myself 2 years ago, and it has been running steadily without too many problems along the way, but earlier last year it began to have some much bigger problems.

Issue 1. Monitor Issues
I say this is a monitor issue, but i really doubt it has anything to do with the monitors them selves. What is happening every once in a while (about 3 times a week) the screens of my monitors will cut to black (it doesn't matter what I'm doing) and stay black for a few seconds before revealing the task bar at the bottom of the screen, and then the rest of my desktop slowly reveals itself. I've tried updating my video card drivers, but that hasn't helped.

Issue 2. Keyboard and Mouse Become unresponsive (System isn't frozen however)
Sometimes if I leave my pc idling in the lock screen, the keyboard will stop working, and when I come back, I can't log in. I can tell my computer is not frozen because the slideshow in the lock screen keeps moving and I can move my mouse (bu... Read more

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RELEVANCY SCORE 64.4

Hi,
 
I sure need help  --- I do not know how to deal with viruses, trojans, spyware, etc.
 
My husband and I were traveling. We had to use public Wifi places to check our email on our laptop. when we got home and checked our email accounts on our laptops, we found some really weird looking email messages. I 'think' my husband opened one that had his name in the Subject line, but we deleted all he other ones that looked strange. We did not open those emails, just deleted them.
 
Now all 3 of our computers are doing really weird things. I have run scan after scan after scan, both downloaded one and online ones. Sometimes they find problems and fix them. sometimes the scans find nothing. Yet our problems just seem to be getting worse and worse. I DESPERATELY need a lot of help.
 
I know it would be very confusing to try to work on all 3 of our computers at once so maybe we can start with my husband's desktop computer.
 
I am currently running Avast on it and it has been running for hours. It is find TONS of things like these ----
 
"...is infected by win32:Funweb-K [Pup}"
 
"...is infected by JS: ScriptIP-inf [Trj}
 
etc, etc, etc.
 
 
 
I have very little knowledge of how to fix a computer problem and no idea what to do. And I have absolutely NO idea how our desktops became infected from our lap top.
 
 
Is anyone willing to help me? I know it is bad and will probably take a long time to fix, but I need help... Read more

A:Used public WiFi - LOTS and LOTS of problems now - Newbie needs help

CORRECTION to my post above -
 
When I said "when we got home and checked our email accounts on our laptops", i meant to say our deaktops, not laptops.We have 2 desktop computers and 1 laptop. They are all infected badly.

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RELEVANCY SCORE 63.2

Ok, I have lots of XP problems:

Can't open My computer from the desktop, the computer just locks up whilst attempting to open it, showing me the animated torch, saying it is looking for files.

The computer is running really slow, locking up and crashing programs for no apparent reason.

Cant access the drop down box (shortcut key F4) in windows explorer/applications/anywhere.

Internet explorer refuses to do anything if I type a web address without the http:// into the address box. It worked before, but now it isn't for some reason.

Finally, when I restart windows, it locks up for anything up to 5 minutes when it comes back up. The windows bar with the start button on, when I pass my mouse over it, the pointer turns to an hourglass and I am unable to do anything unti it sorts itself out.

I have tried running several anti virus programs, including AVG, Mcafee and Norton. Only AVG came up with a virus, 'Dialler'. I cleared this and it didn't make any difference. I alos tried system restore from several points, but each time it told me that it was unable to restore.

If ANYONE can give me any help at all, I would be extremely grateful.

Yours,

Wayne Donnelly.
 

A:Lots and lots of XP problems - I'm tearing my hair out

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RELEVANCY SCORE 58

Hey, I'm new here, obviously.

I've got a should-be-very-simple question.

I'm using a program called Mobile6, it's an EPA issued program which calculates emission results for cars, etc.

anyway, the program uses a DOS interface and requires an input file with the extension ".IN"

this input file is always compiled in notepad. So, when I go to save the file, I save it as whatever.IN, not as .IN.txt or anything, but of course notepad adds its .txt extension. I can't get XP to stop associating it with notepad.

even if I change the folder options of that file to always open with Mobile6, it still thinks it's a .txt file. I've used another XP Pro PC where when you saved the file, it appeared as whatever.IN.txt and you could simply rename it and remove the .txt part, and then XP wouldn't associate it with any particular program. But alas, I don't have this ability with my pc.

Please help guys, this is driving me nuts!

thanks, Kevin

A:.txt extension problems

Under save as type: in he save as file option

instead of making it say Text Documents .txt
make it say all files.

Use the drop down menu to select all files. then save it as whatever.in

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RELEVANCY SCORE 58

Hi again

My friend, using Windows XP is having problems with .csh appearing when using Nuendo 2 / 3 - he cannot save any recordings. In addition, the internet crashes, programs cannot be opened, are slow or crash and he has to re-start his PC a hundred times a day.

He has tried to run AVG but it gets stuck in one place and he has to abort it.

Timeline :

- 2 weeks ago he changed from mobile to fixed line internet
- 2 weeks ago he downloaded a program which contained .zip files (not normally a problem)
- last week he downloaded Adobe Acrobat Reader 11 (free version)

His technician insists there is nothing wrong, but he has now been to him 4 or 5 times and there is something very wrong !

Any ideas please - our mutual work has come to a standstill

Thanks
 

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RELEVANCY SCORE 58

well....I prefer to have the extensions of file out so I can change them when ever I want but, recently I saw that my executable files are not showing there extensions ive already try renaming them to file.exe and its not working but all the others will work so heres a pic...



heres my folder stuff



thanks to anyone that can help ;)

A:Extension Problems :(

Hi

Have you checked if this is in every folder or just one?

Can you also try to change the setting back to default. Restart and then change it back to this again and see how it goes.

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RELEVANCY SCORE 57.2

Hi im trizma im new here. i am currently having the explorer.exe failure at this time. but i think this link i found may help me.

but my file extensions are not working. when i click on a file all that comes up is " To start your search, follow the instruction in the left panel "

can u help??

A:file extension problems

Welcome to TSF....

Double left click on a folder, it opens up a search window and not the actual window

REGISTRY WARNING: The details that follow require an above-average understanding of the technical topics involved. If you do not understand the Registry material presented here, either find a technically knowledgeable friend or do not attempt to repair your system Registry yourself. Improper changes in the System Registry can render all data on your hard disk inaccessible.
There's a quick and easy fix for this problem. Open up regedit.exe by using Start\Run and then browse down to this registry key:
HKEY_CLASSES_ROOT\Directory\shell
Double-click on the default value and set it to "none" without the quotes, as seen below. This will restore it to normal.

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RELEVANCY SCORE 57.2

I have Windows XP and have been running around in circles trying to convert some .flv files. I even purchased the Total Video Converter, a $45 product which hasn't helped. I am trying to email this .flv file, but I don't know how to open it nor convert it once I do. I thought I needed to open it with a .flv friendly program so that I could convert the extension using my Video Converter. So I downloaded Adobe's Macromedia Flash Player - that didn't work, so I downloaded FLV Player but I can't seem to find it in my program list. I'm so frustrated. Any suggestions?

OH YEAH!! I'm running Internet Expolorer as my browser.
 

A:Problems converting .flv extension

I've converted a few with this app. Note if one encoder doesn't work try another. I think I used ffmpeg.

It's a tough page to negotiate. You want Super , can be hard to download.

http://www.erightsoft.org/Superdc.html
 

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RELEVANCY SCORE 57.2

I am currently using Windows Vista and at some point when closing a window in Internet Explorer every .exe file extension changed to windows media player type files. and only open in WMP which in turn WMP cannot use, and says as much. Everything on my computer except internet explorer opens in windows media player, games, programs etc. The things i attempted to do were to fix the file extension in association window (one of the few things i can open) as well as shift right click fo rthe option "Open With.." both the .exe extension aswell as the open with option were not present. The file types for these programs have turned in WMP file types. I have no idea how to fix this or use anything other then explorer, im even having a hard time using online virus scans, most likely im guessing due to the problem with dling updates for it to my comp. Can anyone suggest a way to fix this problem so i can use my programs and change it so it opens and not in WMP?
 

A:.exe file extension problems

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RELEVANCY SCORE 56.8

Hello, My computer is having some hardware issues and I sent to a repair shop and they fixed it. Not sure if this is going to last long and I was looking to extend my HP warranty but I am unable to do so. Will HP repair my laptop if is stops working even though an unathorized repair shop has fixed this laptop before? Please let me know. Also if I could extent the warranty of this 2012 edition laptop please send me the link. Thanks a lot!

A:HP Hardware problems and Warranty Extension

#HPExpertDayYou may not be able to extend the warranty of product bought in 2012.If you already have a extended warranty and if an issue is not with the part the service center replaced/worked on then the extended warranty might work and again depends on the type of extended warranty.

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RELEVANCY SCORE 56.8

I want to download some free software which will

(a) run in Vista

(b) will open all (or most) known file extension types that I might download from the web. The well-known ones like .pdf, .xls, .zip, are not a problem.

A:Eliminate file extension problems

`

Well, there are > 500 "regular" file extensions; > 5,000 total in the HKCR Registry key. A partial list is below.

To get a listing from your own system -
START | type cmd.exe | RIGHT-click on cmd.exe | "Run as Administrator" | Paste -

Code:

reg query hkcr /f "." /k > "%temp%\1" & start notepad "%temp%\1"

A notepad will open w/ the results.

Regards. . .

jcgriff2

.



Code:

HKEY_CLASSES_ROOT\.386
HKEY_CLASSES_ROOT\.3g2
HKEY_CLASSES_ROOT\.3gp
HKEY_CLASSES_ROOT\.3gp2
HKEY_CLASSES_ROOT\.3gpp
HKEY_CLASSES_ROOT\.a
HKEY_CLASSES_ROOT\.a52
HKEY_CLASSES_ROOT\.AAC
HKEY_CLASSES_ROOT\.ac3
HKEY_CLASSES_ROOT\.accda
HKEY_CLASSES_ROOT\.accdb
HKEY_CLASSES_ROOT\.accdc
HKEY_CLASSES_ROOT\.accde
HKEY_CLASSES_ROOT\.accdr
HKEY_CLASSES_ROOT\.accdt
HKEY_CLASSES_ROOT\.accdu
HKEY_CLASSES_ROOT\.acg
HKEY_CLASSES_ROOT\.acl
HKEY_CLASSES_ROOT\.acm
HKEY_CLASSES_ROOT\.acrobatsecuritysettings
HKEY_CLASSES_ROOT\.ade
HKEY_CLASSES_ROOT\.adn
HKEY_CLASSES_ROOT\.adp
HKEY_CLASSES_ROOT\.ADT
HKEY_CLASSES_ROOT\.ADTS
HKEY_CLASSES_ROOT\.ai
HKEY_CLASSES_ROOT\.aif
HKEY_CLASSES_ROOT\.aifc
HKEY_CLASSES_ROOT\.aiff
HKEY_CLASSES_ROOT\.ani
HKEY_CLASSES_ROOT\.ans
HKEY_CLASSES_ROOT\.api
HKEY_CLASSES_ROOT\.application
HKEY_CLASSES_ROOT\.appref-ms
HKEY_CLASSES_ROOT\.aps
HKEY_CLASSES_ROOT\.arn
HKEY_CLASSES_ROOT\.art
HKEY_CLASSES_ROOT\.arw
HKEY_CLASSES_ROOT\.asa
HKEY_CLASSES_ROOT\.asc
HKEY_CLA... Read more

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RELEVANCY SCORE 56.8

I've been using FireFox for about two years now and just started to have this problem since I installed Firefox Extension BackUp Extension(FEBE) it won't install/update extensions. It still says, 'xxxx will be installed when Firefox restarted.'
I've restarted it, uninstalled it, reinstalled it, gotten a new profile. Since I got a new profile, I've been installing new extensions and it's been doing fine. Just now, it started back again. Help, anyone?
Thanks,
Midnerd
 

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RELEVANCY SCORE 56.8

Hi,

Recently my firefox plugin, VideoDownloader, nolonger wants to work with YouTube files. It gives the error that:
Code:

[youtube.com] Error: Not a valid URL (http://www.youtube.com/watch?v=A2Ov3fcJF50). Visit our web to know in detail what video sites are supported.

Any ideas how to fix this?
 

A:Firefox Extension giving problems

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RELEVANCY SCORE 56.8

I have a weird problem. When I try and change the program that a file uses to open, the checkbox is checked and greyed out for every single file extension on my computer!

The problem is similar to this:

http://superuser.com/questions/153525/always-use-the-selected-program-always-greyed-out

The problem is, for both registry keys it says to change, the "NoFileAssociate" is missing for both of them. How do I get it back? Thanks.

A:Windows 7 file extension problems

I also found this fix but am hesitant to do it. Thoughts? Thanks

http://www.interworks.com/blogs/rboyles/2011/07/15/checkbox-default-program-disabled-open

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RELEVANCY SCORE 56.4

I am having problems with pop ups from tribalfusion, casalemedia, and others I can't think of right now.I have run spybot, ad-aware, and ewido.Logfile of HijackThis v1.99.1Scan saved at 10:44:21 AM, on 10/30/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\CTsvcCDA.EXEC:\Program Files\ewido\security suite\ewidoctrl.exeC:\Program Files\SonicWALL\SonicWALL VPN Client\IPSecMon.exec:\PROGRA~1\mcafee.com\vso\mcvsrte.exeC:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\wanmpsvc.exec:\PROGRA~1\mcafee.com\vso\mcshield.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\devldr32.exeC:\PROGRA~1\mcafee.com\vso\mcvsshld.exeC:\PROGRA~1\mcafee.com\agent\McAgent.exec:\progra~1\mcafee.com\vso\mcvsescn.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\PROG... Read more

A:Lots Of Problems

Download killbox here:KillBoxUnzip the folder to your desktop.Start Killbox.exeWhen it is open, enter c:\windows\system32\mad.dll into the field labeled "Full path of file to delete".Select the Delete on reboot option.Then press the button that looks like a red circle with a white X in it.Your computer will reboot and check to see if the file is gone.Print out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:O2 - BHO: (no name) - {58F07DD3-924D-4141-BC74-299F523A95F1} - (no file)O3 - Toolbar: Bookstupid - {D27EC420-EBFF-BBFC-5EC4-D25384C8A57D} - C:\PROGRA~1\INTRAB~1\tons active.dll (file missing)O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C.../bridge-c18.cabO16 - DPF: {2F5B39C5-C6F5-447A-A946-48B382C53985} - http://www.pacimedia.com/install/pcs_0006.exeO20 - AppInit_DLLs: mad.dll,wbsys.dllO20 - Winlogon Notify: ServicePack - C:\WINDOWS\O20 - Winlogon ... Read more

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RELEVANCY SCORE 56.4

trying to load norton antivirus. Loaded from cd but takes too long to update from web.

Logfile of HijackThis v1.99.1
Scan saved at 4:13:06 PM, on 7/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHe... Read more

A:lots of problems

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

This is pretty messy, and will likely take a few rounds to clean up.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Download Ewido Anti-MalwareInstall Ewido Anti-Malware
Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the top of the main screen click Shield
Click the word active to change it to inactive
On the top of the main screen click Update.
Then click on Start Update. The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update EwidoOnce the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings ... Read more

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RELEVANCY SCORE 56.4

So I restarted my computer this morning and noticed some problems.

1. Only AVG Anti Virus and Power ISO showed up in the system tray. I usually have AIM/ZoneAlarm/Volume/afew other things showing up, but none were there after 5min of waiting after startup. The clock was also gone.
2. The quickstart menu on the taskbar was just gone.
3. Lots of programs didn't open up when I tried, like AIM, Word, Windows Messenger, etc.

I thought that was weird so I just restarted again. When everything started back up, the taskbar was completely gone. All there is is the skinny gray line, like how you can click it and move it to stretch up/down except it won't let me expand it, all I see is the tiny gray line.

I decided to try System Restore and it said...

"System Restore is not able to protect your computer. Please restart your computer and run System Restore again."

After some Googling, I found someone with a similar problem that suggested a few thigns.

1. Go into Admin Tools>Services and try to enable System Restore from there. I tried to do this and it won't work. When I right click it and hit properties nothing happens at all. When I right click and hit Start I get this message...

"Could not start the System Restore service on the Local Computer. Error 1068: The dependency or group failed to start."

2. Try to make a new user with admin privileges and log in and try all this on that one.

I tried this too and it won't work. When I go to ... Read more

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RELEVANCY SCORE 56.4

FireFox freezes and becomes unresponsive (a LOT), you have to right click and "copy link location" for all Google results or you're redirected to another website, i get lots of popups and on AIM a random message comes up a lot and it says "haha ur dumb" or "can i put this picture of you on my profile" along with a link masked with imageshack.

And a few other things.. this website is "blocked" and it's hard to download certain things like virus removal tools, etc. I struggled getting HJT onto my computer, I had to stop a few system processes that were unfamiliar to me and rename the installer.

Here's my HJT log, hope someone can help me.
Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:56:29 PM, on 2/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WI... Read more

A:Lots of problems

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RELEVANCY SCORE 56.4

I have been having lots of problems with popups and i have this hex dll program that i cant get rid of. I also think i might have some viruses that my scanner cant pick up. My computer is also running slow at startup.

Here is my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 1:50:15 PM, on 2/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
F:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Pure Networks\Ro... Read more

A:Lots of Problems With PC

Hi Wyrmboy,

Welcome to Tech Support Forum!

I apologize for the delay getting to your log. The helpers here are all volunteers and we have been very busy here lately. If you are still having malware problems, I will be glad to help.

OK, let?s try this and see if your problem goes away.


We need to disable your Windows Defender real-time protection as it may interfere with the fixes that we need to make.

To disable Windows Defender:Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.


NEXT:

Go to the Start menu, and click on Control Panel. Choose Add/Remove Programs and remove any of the following that are listed:

Lycos SideSearch
MySearch
MyWay
MyWay Search
MyWay Search Assistant
MyWay Speed Bar
MyWebSearch
MyWebSearch Bar
Search Assistant ? MySearch
Search Assistant ? MyWebSearch
SideSearch


NEXT:

Please run HijackThis and click "Scan". Place a check (tick) next to the following entries (if present):

O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - (no file)
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - (no file)
O2 - BHO: (no name) - {BDFCD229-1A35-4240-C3DF-DBC6585342EB} - (no file)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab
O17 - HKLM\System\CCS\Services\Tc... Read more

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RELEVANCY SCORE 56.4

Hi, I really hope you can help me out. I have several spyware problems, and both AdAware and Norton are unable to remove them.I've scanned in safe mode, and although the threats are found, they can't be deleted.Here's my HJ log:Logfile of HijackThis v1.99.0Scan saved at 12:07:37 PM, on 12/30/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccSetMgr.exec:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEc:\Program Files\Norton AntiVirus\navapsvc.exec:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXEC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\System32\windowsxp.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\D-Tools\daemon.exeC:\WINDOWS\System32\computer.exeC:... Read more

A:Help - lots of problems here!

Hi Download System Security Suite here:System Security Suite Download & Tutorial. Unzip it to your desktop.Install the program. Don't use it yet.Please print or copy these instructions because you are not able to access the Internet in SafeMode.Make sure you are set to show hidden files and folders: A. On the Tools menu in Windows Explorer, click Folder Options.B. Click the View tab.C. Under Hidden files and folders, click Show hidden files and folders.D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.How to see hidden files in WindowsREBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe modeRun HijackThis!, press Scan, and put a check mark next to all these:O4 - HKLM\..\Run: [blah service] computer.exeO4 - HKLM\..\Run: [SurfBuddy] rundll32 "C:\Program Files\SurfBuddy\sbuddy.dll",runO4 - HKLM\..\Run: [wbGYPrha8] C:\WINDOWS\lubvh.exeO4 - HKLM\..\Run: [USB Device] windowsxp.exeO4 - HKLM\..\RunServices: [blah service] computer.exeO4 - HKLM\..\RunServices: [USB Device] windowsxp.exeO4 - HKLM\..\RunOnce: [USB Device] windowsxp.exeO4 - HKCU\..\Run: [USB Device] windowsxp.exeO4 - HKCU\..\RunOnce: [USB Device] windowsxp.exeO23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)Close all other windows and browsers, and press the Fix Checked button.Search fo... Read more

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RELEVANCY SCORE 56.4

HP Pavillion f1903, windows XP - AOL - cable connection: Have run Ad-aware, spybot s & d, stinger, mcgafee.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 11/25/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\WINDOWS\ehome\ehSched.exec:\PROGRA~1\mcafee.com\vso\mcvsrte.exeC:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\wanmpsvc.exeC:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exeC:\WINDOWS\ehome\ehtray.exec:\program files\mcafee.com\agent\mcagent.exeC:\windows\system\hpsysdrv.exeC:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exeC:\WINDOWS\ehome\ehmsas.exeC:\WINDOWS\System32\hphmon05.exeC:\... Read more

A:Lots Of Problems

Hi and Welcome to bleeping computer!! My name is David Please do both of the following before we start if possible!:1) Please print off these intructions - they will be needed later when internet access is not available.2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.There is a bit to do on the log - i can almost guaruntee ewido will remove something - it's also a good free tool to keep in your arsenal! Please download ewido security suite it is a free version of the program.Install ewido security suiteWhen installing, under "Additional Options" uncheck.Install background guardInstall scan via context menuLaunch ewido, there should be an icon on your desktop, double-click it.The program will now open to the main screen.When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update.Then click on Start Update.The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful") If you are having problems with the updater, you can use this link to manually update ewido.ewido manual updatesOnce the updates are installed do the following:Click on scannerClick on Complete System Scan and the scan wil... Read more

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RELEVANCY SCORE 56.4

My computer (Win XP) is giving me all kinds of error messages. When I start it up, four Microsoft windows pop up. One for DAP. McAfee, Quick Time and BackWeb-7288971.exe. Also one from Norton that says it can't start the e-mail (the procedure entry point GeuForeground Window could not be located in the dll User 32.dll) and about thirty seconds later a Windows Explorer error pops up and says it must close. I tried to use the System Restore, but as soon as I click on it, up pops the error page and it, too, has to close.
Any help would be greatly appreciated.

Thanks, Hodi
 

A:Lots o' Problems

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RELEVANCY SCORE 56.4

Ok i have had many issues with my PC recently but really just have not had the time to fix it because of school exams. Anyway I think it was caused by the bloodhound virus. I was wondering if anyone can help me I have put in my Hijack log. Thank you for your help if you can it is very much appreciated.Logfile of HijackThis v1.99.1Scan saved at 9:18:04 AM, on 25/06/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Telstra\Cable Login\bpcable.exeC:\Program Files\Java\jre1.5.0_02\bin\jusched.exeC:\Program Files\Telstra\Toolbar\bpumTray.exeC:\PROGRA~1\NORTON~1\navapw32.exeC:\Program Files\Parallel Tasking\ptask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Messenger\msmsgs.exeC:&... Read more

A:Lots Of problems with my PC please help :)

Hello Jimmye and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CleanUp! and install it but do not run it yet.Download and install ewido security suite. Update the program and then close it. Do not run it yet.Step #2Remove these installed programs using Add or Remove Programs in the Control Panel:Click Start.Click Control Panel.Double-click Add or Remove Programs.Look in the Currently installed programs box for each program listed below and if it is there:Click on it to select it.Click Change (or Change/Remove) button.If you are prompted to confirm the removal of the program, click Yes.SpySheriffPSGuardParallel TaskingStep #3Launch Notepad, and copy/paste the text in the quotebox below into the new document. Save it to your desktop as smitfix.reg :REGEDIT4[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Desktop\General]"WallpaperFileTime"=-"WallpaperLocalFileTime"=-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]"NoDispAppearancePage"=-"Wallpaper"=-"WallpaperStyle"=-"NoDispBackgroundPage"=-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]"NoActiveDesktopChanges"=-"ForceActiveDesktopOn"=-[HKEY_CURRENT... Read more

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RELEVANCY SCORE 56.4

Hey guys, I'm pretty sure my computer is filled with spyware. Ads keep popping up saying I have critical errors that were found and to click on the link to clean it up. This is obviously a popup. What can I download to get rid of all of this. I have a registry cleaner on my computer and I did a scan. But to fix the errors I need to pay. So is there any free programs? I can post a hijack this log. I also know of spytbot, and ad-aware. Is there anything else I can do?

A:Lots Of Problems

Fist thing is to clean up disk on your computer.Try doing an online scan at bitdefender online virus scanner...it will ask you to install a few things while doing it however its ok to so.http://www.bitdefender.com/scan8/ie.htmlI also use spybot and adaware however i also have used superantispyware and Asquared...I suggest trying them.superantipywarehttp://www.superantispyware.com/Asquared free...they may ask for email on trial versions...just use a yahoo email or gmail or something.http://www.emsisoft.com/en/software/free/Also check out the rest of there products as they usually have a fully funtional 30 day trial period.http://www.emsisoft.com/en/software/Hope this helps a bit.

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RELEVANCY SCORE 56.4

I woke up and my computer had the blue screen of death with error code STOP: 0x000000d1(oxe21170000,0x00000002,0x00000000,0xef3110af) It allows me to normally login but then it either freezes or gives me the BSOD with same message after a couple of minutes. I can login in to safemode with networking and use the internet fine except it won't let me go microsoft.com and other malware sites. I ran a full virus scan and it found a bunch of files infected by the trojanhorse and I deleted them. I started researching these problems and thats where I found this website. I can't run sdfix, malwarebytes, scanbot search and destroy. I try to open these programs and I get a quick hour glass and then nothing. If you guys could help me out I would greatly appreciate it!!!

A:lots of problems!!!

You could try running this:http://www.freedrweb.com/livecd

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RELEVANCY SCORE 56.4

I have a laptop with XP Pro SP3 and up until last night its been running fine. Last night I turned on a movie and I got blue screened. So I turned it back on and started the movie again. Fifteen minutes into it I heard the windows error sound and my computer restarted on its own. Again I turned it on and played the movie. It finally finished and I went to sleep. When I woke up this morning I had a windows bubble that said my computer was infected with spyware. It said to click to fix it, so I did. Nothing happened. So I go to do a virus scan and find out my anti-virus software (McAfee) is disabled and won't enable. So I do a scan with adaware and it find nothing. I do a scan with McAfee and my computer restarts in the middle. When it turns back on, it takes about 5 or 6 mins to boot (it normally takes one or two at most). I download HJT to try to post a log but it won't open, even in safe mode. I tried to do a system restore but apparently it deleted all my restore points up to about an hour ago, so I can't even do that. I have no idea what do do, please help.

Here is the balloon that popped up:

A:Lots of problems, need help

Looks like you have an infection . . You can click on the Spyware Cleaning link in my signature to get help. Follow all the steps and be patient . . the security guruws are busy busy

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RELEVANCY SCORE 56.4

Well Today i was just playing a game and my computer just went all bozo
At the start lots of ads started to popup and my background minimized into 1/4th
Then I ran Norton anti virus,mcafee,and ad-aware and it said everything was gone, i did full scan and smart system scans and every other kind of scan. I thought i got rid of it, but then my computer shut off.I thought who cares ill just restart, so i restarted and it said i had to sign on, which i never do, i usually just restart and it signs me in, but i signed in on owner with no password. Now i am stuck here only able to use ctrl+alt+delete to start programs. All my desktop shortcuts are gone and i cant drag or see anything on my desktop.

Hijack this Logefile:
Logfile of HijackThis v1.99.1
Scan saved at 7:48:37 PM, on 5/22/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\prnlgyh.exe
C:\Program Files\Linksys Wirele... Read more

A:Lots of PROBLEMS!!

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RELEVANCY SCORE 56.4

my computer is having lots of issues. the main problem is that explorer closes down by itself, says "internet explorer has encountered a problem and needs to close" Sometimes Dr Watson Postmortem Debugger comes up afterwards with the same message, sometimes it doesn't.
The other main problem is the blue screen that comes up at least 5-10 times a day with a lot of writing on it but in bold letters it says MACHINE_CHECK_EXCEPTION I could wrte down the whole screen if you need me to.At that point I can't do anything but turn it off and back on. It happens sometimes when I'm just on the internet-any sites but i have noticed it more on youtube and yahoo music, while music is playing, or on any sites where you can leave "comments" about people's pictures orblogs, or news stories. It also goes to the blue screen when I try to run spybot or AVG. Any advice you can give me I would appreciate very much I saved all my pictures onto photobucket, cause I just have this feeling soon I won't even be able to turn on the computer
thanks! HEres my hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 10:50:49 AM, on 3/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\... Read more

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RELEVANCY SCORE 56.4

Hi there. I'm trying to get my dad's laptop back to "normal" working condition. It's less than a year old - Dell studio 1737 running Windows Vista Home Premium SP2. Processor reads: Intel Core 2 Duo CPU P8700 @ 2.53 GHz with 4GB Ram and 64-bit OS.

Dad is a "clicker" - meaning he clicks on anything and everything. I'm trying to break him of that, but so far...well...he's having a lot of issues. I have no idea what he's downloaded. My brother *thinks* he fixed it by downloading other junk that didn't work, and now it's worse than before. It's running quite slow, IE closes on itself nearly every time you open it, random pop-ups when you navigate away from the homepage, etc. We use Dell Remote Access when he's away from home in case we run into something I can't talk him through - but we've had a ton of trouble with it and now we can't uninstall it - it gets hung up. I've tried to repair it with no luck, either. Last night I ran AdAware...and now I'm here. You've been so helpful in the past. Any ideas?!

There is also a dell backup thing I don't know what is for. It asks every day if he wants to backup - sometimes he says yes, sometimes no. Is it necessary?? Seems like a lot of wasted space. I have a large iomega external drive I back up his machine on every 3 months...

Oh - I also moved 90GB of movies he shot for his business last night to free up some space - but he has a... Read more

A:Lots of problems - HJT Log - Help?!

I ran Malwarebytes and Ad-Aware and CCleaner...thought I should post a new log. Thanks.

----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:15 PM, on 12/26/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell Video Chat\DellVideoChat.exe
C:\Program Files (x86)\Belkin\F1U201.401\usbshare.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\sysWow64\SearchProtocolHost.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet... Read more

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RELEVANCY SCORE 56.4

i really need some help. i have spyware out the butt and don't know what to do. i can't even get on this site on my comp i have to use my parents comp to do this. here is my hjt log:Logfile of HijackThis v1.99.1Scan saved at 7:02:03 PM, on 5/1/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\j2re1.4.2_03\bin\jusched.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hkcmd.exeC:\WINDOWS\System32\hphmon05.exeC:\WINDOWS\system32\ps2.exeC:\Program Files\Multimedia Card Reader\shwicon2k.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exeC:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Media Access\MediaAccess.exeC:\Program Files\MSN Messenger\... Read more

A:lots of problems

Hello,You don't have even an antivirus or a firewall installed on your system. That is very risky!First of all, disable your spysweeper, because it can interfere with the fixes.When you enable it again, make sure you allow everything in your spysweeper, because those are the changes you made yourself, so don't let spysweeper block it again.* Uninstall Media Access via add/remove programs.Reboot.* Download: HosterUnzip hoster to an own folder, eg C:\Hoster Start Hoster.exe, click 'Restore Original Hosts' and click OK. * Perform an onlinescan with housecall and/or Etrust and let it delete everything it is finding.Download http://www.trojaner-info.de/cgi-bin/downlo...gi?file=sphjfixUnzip it to your desktop.Start SpSeHjfix and click "Start disinfection"Let it finish the job.Restore your websettings: Go to start > controlpanel > Internetoptions > Tab Programs.Click: "Restore Websettings"When done, post a new hijackthislog together with the log that SpSeHjfix produced. (it's in the same folder as SpSeHjfix)

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RELEVANCY SCORE 56.4

I cleaned out a virus on my OS yesterday, so I am sure it is gone yet, but the damage it dealt is still there. Currently, I am unable to access task manager; as a matter of fact, I don't think it's even there anymore. The internet has been disabled and administrative privileges have been removed as well. Also, when I try to run regedit or system restore, it gives me the group policy warning, but I'm unable to locate a way to fix that as well. Either way, it looks pretty bleak at the moment. Any help would be appreciated!
OS: Vista SP1
I assume hardware shouldnt matter too much in this case, but running Q6600

A:lots of problems with OS

Hi -

You are running Vista SP1 and need to update to SP2. Given the lack of Windows Updates + the mounting problems you are experiencing due to the aftermath of the viral attack, I suggest that you backup your personal profile folder files - Docs, Music, Pics, etc... then re-install Vista.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 56.4

Hi All,

I got think i have some nasties on my PC my IE6 keeps getting redirected etc. Can someone check this log file for me i used spybot and adaware also panda active scan but the stuff keeps coming back.

Logfile of HijackThis v1.99.1
Scan saved at 21:58:49, on 15/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\{68D9D2DD-07D9-1033-1019-05073106002c}\Update.exe
C:\WINDOWS\system32\ct... Read more

A:Lots of problems!!!

Anyone see anything? I need help!!!!!

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RELEVANCY SCORE 56.4

I'm infected with backdoor.flood, hidewindow and something called backdoor.digarix, which doesn't show up in any archive searches. Anyway, here' s a hijack this log:

Logfile of HijackThis v1.97.7
Scan saved at 12:56:01 PM, on 2/16/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINNT\SYSTEM32\DNTUS26.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\data\temp\root\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\CENTURY\WTT\WTT32.EXE
C:\CENTURY\WTT\WTT32.EXE
C:\WINNT\Profiles\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run:... Read more

A:Lots of problems

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RELEVANCY SCORE 56.4

Not sure what has infected me, but I know the Security Toolbar 7.1 has something to do with it...Any help would be greatly appreciated...here is the HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:31:06 PM, on 11/15/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\MsPMSPSv.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\P... Read more

A:Need Help....lots Of Problems

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

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RELEVANCY SCORE 56.4

Hey guys, can sombody hav a look at this logfile of a friends computer and see whats going on. He havin lots of problems, speed problems, programs not working etc. etc.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 15:48:33, on 31/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Yahoo!\NAV\navapsvc.exe
C:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\BROWSE~1\adblck.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:... Read more

A:Lots of problems!

Run HijackThis and click Open the Misc Tools section

Click Open Uninstall Manager
Save list
click on the Desktop icon or select to save the list on the desktop
then click save.

Open the file and copy/paste the contents back here in your next reply.
 

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RELEVANCY SCORE 56.4

Hi,

My laptop has serious issue. Running XP home edition.

When i turn it on, none of the taskbars/icons load. Through task manager i can enter explorer.exe and get it to load.

From then i can't load certain programs, such as itunes, but others work fine such as labrokes (for poker). I tried to uninstall sophos but when i double click add/remove programs nothing loads. I downloaded AVG and installed that but again nothing loads when i double click the icon or try loading it through 'run'.

Not really sure what to do - i'm sure i have a virus but i can't load the virus scanner to remove it!

Hope you can help, thanks in advance.

Russell.
 

A:Help! Lots of problems..

also, when i go on the net i can do most things like look at the bbc sports website but i can't log into facebook either..
 

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RELEVANCY SCORE 56.4

The computer is a windows 2k, NT.

Problem #1. Internet slowdowns (I had speeds of 5kb/s on AOL on my last computer, and now I have 3kb/s).

#2. Weird IEXPLORE.EXE in task manager processes( It appears when I start the computer, and won't let me "end task" it).

#3.Direct X not working: Only reason I switched to this computer is because Direct X did not work on the other one... (I downloaded from the official website, Reinstalled it, ect)

#4.Weird "windows messenger" popup.

#5.TONS of popups (Every page I visit, popup, even on google.com and other websites that are pop-up free).
That is it, Thanks if you could help on any of those problems ( The most needed fix is the Direct X, but any others would be appreciated).

Thanks, Len
 

A:LOTS of problems

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RELEVANCY SCORE 56.4

First off, i got a virus or whatever you want to call it..it was called auora or something like that.and now my search feature wont work it comes up with an error saying an unexpected error has occured the action could not be completed, i cant change desktop background,apperance or anything with the desktop...I cant run fullscreen programs and now i dont think i can run any programs....well, heres my system:

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2

Computer
AMD Athlon(tm) 64 X2 Dual
Core Proccessor 4600+
2.41 GHz,2.00 GB of ram
Physical Adress Extension

i have AVG antivirus, spybot search and destroy,and ad-aware.I get blue screens all the time coming up with fatal errors and sometimes the computer shuts down for no reason.Its a Acer computer, Systemax.

Also i cannot run system restore, and i cant run msconfig using run form start menu...
 

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RELEVANCY SCORE 56.4

Alrite first of all, about 7 out of 10 times that I turn my computer on, the Shut Down Windows box pops up without me even prompting it to and it shuts down. Also, I went to housecall.trendmicro.com and did a free scan. A lot of things came up that I'm pretty sure were trojan viruses but I wasn't able to delete the files because it said they're in use. I did the Hijack thing I read about on another site and here's what it said.

Logfile of HijackThis v1.99.1
Scan saved at 7:46:48 PM, on 7/17/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\ARES LITE EDITION\ARES.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\SMARTPOPUPBLOCKER\SMARTPOPUPBLOCKERTRAY.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HTTP://WWW.YAHOO.COM/
O2 - BHO: SearchToolbarBHOObject - {12EE7A5E-0674-42f9-A76A-000000004D00} - C:\WINDOWS\SYSTEM\STLB2.DLL
... Read more

A:lots of problems!

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