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Dell Inspiron 5559 Core i7 8GB RAM Ubuntu 16.04 LTS / Linux Mint 18.1 Support

Q: Dell Inspiron 5559 Core i7 8GB RAM Ubuntu 16.04 LTS / Linux Mint 18.1 Support

Hi, I have purchased this laptop with Windows 10 Home pre-Installed. But due to some Professional requirements, I want to install a Developer friendly linux distro on it. I'll be using many VMs in that distro along with a possible installation of Windows via Wine. Therefore, I want to be sure about the aftermath of all this, including Driver support and battery usage. Has any fellow developer tried the above mentioned linux distros (Ubuntu 16.04 LTS / Linux Mint 18.1) on it without any problems? I have checked that it supports Ubuntu 14.04 but want to use the latest LTS versions. Just want to make sure that nothing gets messed up.

Preferred Solution: Dell Inspiron 5559 Core i7 8GB RAM Ubuntu 16.04 LTS / Linux Mint 18.1 Support

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Dell Inspiron 5559 Core i7 8GB RAM Ubuntu 16.04 LTS / Linux Mint 18.1 Support

You could purchase an extra SSD or maybe a couple of them, replace the internal drive with an SSD, saving the factory Windows OS in case you want to change it back. Just a thought.
I have put Linux Mint 18.1 on two new Dell Inspiron i7 7000 series and it installed and ran without issue. Be SURE you get Nvidia graphics!

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I just purchased dell inspiron 15r 5559 with i7 Core processor, 16 GB Ram, 2 TB Hardisk and 4 GB Amd Graphic Card. I did not even install any applications yet, haven't started any loaded work that i bought it for. I am really irritated and frustrated, even after putting so much of money i cannot get a good fast laptop? 
I have 2 TB hardisk and transferred 500 GB data from my old laptop. Scanned all data for viruses or malwares, none found. 
Please help me out to find the problem, i am going to get it replaced anyway. I just bought it 3 hours ago. I am thinking maybe someone from dell community can help me out if its a common problem. 

A:Dell Inspiron 15R 5559 i7 Core Slow Start up

I'd suggest you disable McAfee and some of the programs in Startup(Task manager). Please follow steps below; I'm assuming windows 10 is on your system.....
1. At the left bottom of taskbar, right click windows logo, and then click on Task Manager.
2. Click 'Startup', and then disable McAfee and any other unnecessary programs that you don't need in your startup.

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Bought lappy from here recently: 
Issue with ubuntu 14.04, 16.04, 16.10:
1. Laptop charged but not connected to adapter.
2. Earphones(Any) being plugged in
3. Shuts down instantly

Laptop model number: LAPDELL-INSPIROAMAZ291042872F19E
Specs: Dell Inspiron 15 5559 (Core i3 (6th Gen)/4 GB/1 TB/39.62 cm (15.6)/DOS) (Matte Black) 

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Hi all,

I have a dell inspiron n4050 - i3 with os linux ubuntu.

I want to change the OS and install windows 7 on it , and i have did the correct steps for formating the HD.

I had deleted all partitions and split the HD for two partitions and start installing the windows on the c: drive ,after that windows finished installing and system restarted i got a blue screen with error saying to upgrade the BIOS ..

Now the laptop is without any OS and the windows is not running.

Can any one helps with this issue and tell me how can i fix it !


A:DELL inspiron N4050 with os linux ubuntu


What is the date of your current BIOS?


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I am currently running a dual boot setup with Ununtu 12.10 x64 and Windows 7 Home Premium x64 I was wondering if I could add Linux Mint 14 to the setup. Is this possible? I tried installing it 'alongside windows' but it said i have to uninstall Ubuntu. I haven't done that much work with system booting as of yet but i catch on pretty quick with this sort of stuff. Also, does anyone have a link to where I could download the correct version of Linux Mint 14 for my PC? I have downloaded one already but am not sure whether or not it is the right one. Then name is 'linuxmint-14.1-mate-dvd-64bit.iso'. I would also like a link to a detailed tutorial on how to setup what I'm looking for and a list of recommended software (I've got Paragon Partition Manager 12 and EasyBCD 2.2).

Thanks in advance,


A:Multiboot: Windows 7, Ubuntu 12.10, Linux Mint 14?

It should be possible, I used to have a tripple boot myself for a while. Just make sure you add Mint to Grub.

Current version of Mint:
Download - Linux Mint

Oke, first you'll need to check if you have an empty partition to install Mint on. If not, create one.
You can check this in "disk management".

If you have enough partitions Ubuntu should stop giving you the uninstall message, and Mint should just install itself using the default installer.

And for the detailed toturial:
Video toturial
Official user guide

And finally the software:
Lots and lots of programs
The official Linux Mint software portal (I recommend using this one)

Good luck and keep us posted on your progress!

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I have installed Linux Mint 19 several times on my ideapad 320-15ABR, using both UEFI and Legacy settings. Always the same issue. Everything works on the Live CD and on the first boot. After that, during boot, the screen dims and never gets bright again. The driver is amdgpu and I can find no evidence of changes between the working boot and the 'dim' boot. I have looked all over the web and tried multiple 'solutions' but none have worked. Suggestions/solutions most appreciated. Will have to return this unit if I cannot make it work. Thanks in advance.

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Hello, I own an HP Envy 15 notebook K112-NL and have considerable difficulty installing Linux Ubuntu and Linux Mint in dual-boot and triple-boot. Both with Secure Boot enabled or disabled, either enabled or disabled legacy, both with fast boot enabled or disabled and also with the default boot from internal CD / DVD ROM, it is impossible to install Linux alongside Windows. I managed for a moment to start the Linux Mint DVD but it is planted to the first screen. I think just by reading other forums, that HP does everything to not allow this operation. Has anyone had the same problem? If yes how he solved it? Thank you. [Google Translation] Original post [Italian]: Buongiorno, posseggo un notebook HP Envy 15 K112-NL e ho notevoli difficoltà ad installare Linux Ubuntu e Linux Mint in dual-boot e triple-boot. Sia con Secure boot abilitato o disabilitato, sia con legacy abilitato o disabilitato, sia con fast boot abilitato o disabilitato e inoltre con l'avvio predefinito da internal CD/DVD ROM, è impossibile installare Linux accanto a Windows. Sono riuscito un attimo a far partire il DVD di Linux Mint ma si è piantato alla prima schermata. Penso proprio, leggendo altri forum, che HP faccia di tutto per non permettere questa operazione. Qualcuno ha avuto il mio stesso problema? Se sì come lo ha risolto? Grazie.

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Hi, I want to get linux on my t470p . I tried doing a fresh install of 18.1 mint to my secondary internal drive (no dual boot) with secure mode off, I ran the driver update and after that things got crazy with errors etc. I have seen this article from unbuntu saying it is supported but only with a special OEM distro https://certification.ubuntu.com/hardware/201701-25344/ But the link only shows compatibility with a i5 model. Does anyone have any information about this.Specsi7-7700hq1440p256 PM961128 LiteOn CV3-SD

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yesterday i got the update info so i clicked on it to update my laptop but it wouldnt waited for couple of hours but it wouldnt. it didnt even begin it was at 0% for hours. so i forced turn it off... now the only things it shows is his dell logo and the black screen for 3 sec and then dell logo... pls help T.T

A:My dell inspiron 5559 wont start up and only shows the dell logo

Windows 10 is on the system?
In the meantime, power on system, wait about 3 minutes,  close the lid ( please don't power off), turn over the computer, remove AC adapter and then battery. Press the 'Power On" button for 15 seconds to release Static Flea Power. Replace battery, adapter, and then power on system. Hopefully system start normally.

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I built this system in March 2009 and windoze vista 64 home premium.

This particular edition of vista was a nightmare from day one and I eventually found a work-a-round to get Ubuntu installed. NO Linux support from the MB manufacturer.

5 days after getting it to a dual boot system, vista stopped recognizing the mouse and keyboard.

So, I have a MOBO that doesn't like Ubuntu and is a nightmare to try to fond workarounds for.

Here is what I have to work with:

XFX nForce 750a SLI Motherboard - NVIDIA 750a SLI, Socket AM2/AM2+, ATX, Audio, Video, HDMI, DVI, PCI Express 2.0, Gigabit LAN. S/PDIF, USB 2.0, eSATA, RAID

AMD Phenom 9500 Processor HD9500WCGDBOX - 2.20GHz, 4 x 512KB Cache, 1800MHz (3600 MT/s) FSB, Agena, Quad-Core, Retail, Socket AM2+, Processor with Fan

Kingston PC6400 800MHz 4GB DDR2 Desktop Memory - (2 x 2048MB), 240 Pin

OCZ SLI-Ready Dual Channel 4096MB PC6400 DDR2 800MHz Memory (2x2048MB)

XFX GeForce 9600 GSO Fatal1ty Edition Video Card - 768MB DDR2, PCI Express 2.0, Dual Link DVI, SLI Ready

Seagate 500GB Serial ATA HD 7200/16MB/SATA-3G

And the full sized ATX tower w/750 watt PS.

Which Motherboards would be the best to work with that HAS Linux SUPPORT?

Thanks for all the help over the years guys!

I truly do appreciate it!


A:Motherboard with Ubuntu/Linux support

Is there a specific component on that motherboard that you're having problems with? I can't imagine that the motherboard is not "compatible" with linux - in fact, I've found threads with people using Ubuntu with that mobo. I also find it odd that you'd have a Windows Vista issue with that mobo since most of the users I see online who use it are running Vista or 7 64-bit. Perhaps you have a faulty motherboard and it's not a problem with the model itself.

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i recently switched from ubuntu to xp.problem is get as far as loading the install files and then reboot fully and start from scratch.need to know if i missed a step or didnt performe the right step.i managed to create a new partition but no luck fully installing it.if any suggestions i would apprecciate it .

A:switching from ubuntu to xp [from Linux Support]


Welcome to TSF!!

This sounds like you are having problems installing Windows, I will move this to the windows vista forum as that is what you have listed as an OS. Hope you are able to get this figured out. I am sure the wonderful people in the window forum will be able to help you out.


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I want to know the manufacturer of the hard disk of Inspiron 5559 ......????????As I bought one from two weeks and I found that the brand of hard disk is Toshiba from 2006??????Is it right??????Or some thing wrong

A:Dell Inspiron 5559

Could be Toshiba, WD (HGST) or Seagate (Samsung).  Some have easily decoded manufacture dates, while others do not.
Large capacity (1T and up) drives didn't exist in 9.5 mm or slimmer format in 2006, so it's not that old.

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Hi ,
I have i 3 weeks old dell and while watching a movie the imagine froze and after restarting it fron button the laptop is not staring.
I tried removing battery , a triend staring it withiout battery.
The LED battery in front blinks 4 times white 2 times orange in sequence and nothing happens?
Is it the motherborad? What is the problem i realy like and all my docs are now in this laptop .
Any ideeas?

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There is an obvious bulge in the keyboard.  This seems to be due to backlight wires against the keyboard.  There is height difderence around keys 9, O and L.  The keyboard is also flimsy around 8, I, K. Because of the void between keyboard and base.
Has anyone found a fix? I called Dell who said this is not a technical malfunction and all keys on the keyboard is working. As such tech support didnt help me.  I called the vendor who told me to call Dell's tech support.

A:Dell Inspiron 15 5559

Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id and the image of the keyboard.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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My new Inspiron 5559 suddenly freezes and I can do nothing. I have to power down and get it back again. In between the screen blanks too.

I purchased a new one just one month back.

A:Dell Inspiron 5559

Start with the Dell diagnostics -- F12 at powerup.

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The wifi just shows with an x in front, I tried to see what the problem was and it said to turn off wifi capability. I've tried many things, I even reset the computer hoping that would help.

A:Dell Inspiron 15 5559

You tried pressing the Fn + PrtScr keys on Keyboard to turn on WIFI ?

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Is the display screen removable so it can be used as a tablet?

A:Dell Inspiron 5559 laptop

Hi Darlula,
As this is a notebook and not a tablet, the display cannot be removed and used. It is part of the system.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, if you have any query.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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i recently have problem with my usb 2.0, sometimes usb 2.0 is working but sometimes is not working, how i solve that problem ?


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Good Morning,
We have the laptop for several months and we began to have problem with it last week, LCD do't turn on, and the front light of the laptop flash 2 orange and 7 white ?
If I plug and exrernal monitor on the HDMI port it works. !
1- I did the test  by pressing the D key when powering on the laptop  and I see the colors 
2- I ran the Diag  from F12  and received error 2000-0415 validation 119822
3- I updated the bios
4- I updated the video driver 
In the system information of the bios it says 
Panel type = Unknown Panel
Native resolution = 0 by 0
What can I do, sometimes removing and putting back  the battery will cure the problem for 1 boot, next time nothing !?

Best Regards,


A:Dell Inspiron 5559 blank LCD

Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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I just bought a brand new Inspiron 15 5559 that comes with Windows 10 Version 1511 and I want to upgrade or swap the HD with an SSD.  I did some reading, a lot of reading and I found mixed replies some which were not applicable to me.  The main issues that remain are as follows:
1. Can I plug the SSD on this model to the optical drive?  Is the optical drive Sata 2 or 3?  Or should I plug it into the HD slot?

2.  How do I go about transferring Windows, drivers, etc to the SSD?

Any help and extra tips or advice is appreciated as well!!!

I thank you in advance...

A:Dell Inspiron 5559 (i7 6500U, 8GB RAM) Upgrading to SSD

1.  Only if you can find an adapter for one (Dell doesn't produce one, so you'll have to look third-party).
The optical drive is SATA 3G, so you won't get the maximum impact out of an SSD.  Better would be to replace the HDD with a 2.5" SSD and move the hard drive to an adapter if you can find one.
2.  There are cloning utilities (Macrium Reflect, Acronis TrueImage) you can use to clone the existing setup to the new drive.  NEVER boot the system for the first time with both drives attached.  Shut down after cloning and remove the original drive leaving only the new one.  Once you've successfully booted Windows, you can reinstall the new drive and format it for storage.

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The combination of keys Alt + PrtScr in not working to capture active window screen in Windows 10.
I have tried Fn + Alt + PrtScr/ Alt + S/....; reset bios default; update bios; install Windows 8.1 again and Windows 10 again but I still can't capture it.
The PrtScr key to capture whole screen is ok.
I have tried a new Dell 5999 but still get that issue.

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     I recently bought Dell inspiron 15 5559 laptop. It is i7-6500u @ 2.50GHz  2.60GHz with 8Gb ram. The problem I have is it freezes a lot. It even freezes while watching a movie or browsing chrome. I've run the Dell online diagnostics tool as well as system diagnostics but it passed every test without any problems.Some times it wont freeze for a long time and sometimes it would freeze a lot.
I would be thankful for the help.

A:Brand new Dell Inspiron 15 5559 freezes

You need to start gathering info about the exact circumstances when the problems are occurring.  Is it after a restart or some other event?  Can you tell if the hard drive is working?
Use the Performance page of Task Manger and watch the Drive and CPU usage.  You might open the Resource Monitor and do the same thing.
There are many utilities on my new system put there by Dell.  Also anti-virus and indexing or even log writing utilities can cause high activity on systems.
Basically, just try to be aware of what is happening with the system and if you can tie it to a circumstance or time.  Check the Event Viewer to see if there are recurring errors/warnings.

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The combination of keys Alt + PrtScr in not working to capture actived window screen in Windows 10.
I have tried Fn + Alt + PrtScr/ Alt + S…; Reset bios default; Update bios; Install Windows 8.1 and Windows 10 again. But still get that issue
The PrtScr capture whole sreen is ok.
I have tried new Dell 5559 but still get the same problem.

A:Dell Inspiron 15 5559 keyboard issue

Please check if the fn key is working - Are you able to use the fn with other combinations on the keyboard?
Disable desktop composition and check if it works - http://bit.ly/1UIz9lp
Could you advise what is the procedure you followed in reinstalling the OS? What media are you using?
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

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Hi there!
My dell 5559 keyboard is not working as i accidently spilled some coke on it...
I got the keyboard replaced but the keyboard quality is very poor , i am having alot of trouble while typing.
i have another laptop Dell Inspiron 15-5542 , can i use the keyboard of Dell Inspiron 15-5542 as replacement for my Dell Inspiron 15-5559???
Thanks in advance

A:Dell Inspiron 15-5559 Keyboard Problem

What is the exact issue with the replacement keyboard? Where have you purchased the keyboard from?
The keyboard layout ideally depends on the system. So, if the 5542 and the 5559 have the same keyboard layout, then you could replace and use it accordingly.
The layout depends on the region and language as well. The # of keys on a standard US keyboard for 5559 is 101 keys. It will vary for the other language layouts.
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ 
You could order the right keyboard for your model here as well.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Helloi've got Three Dell Inspiron 5559 with "factory hard disk" (no solid state drive).Windows 10 in always in 90-100% disk usageI've stopped Windows Update, Transfer background Service, Superfetch, Startup Optimiziation, Windows Search.. but the problem is still here.
Any suggestion?

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Hey guys, I just had a Dell Inspiron 15 5559 delivered to me yesterday and I noticed there wasn't a backlit keyboard installed. At first, I thought it was just off, but after looking around this site and doing some research to first make sure I wasn't just not able to turn it on, I've arrived to this conclusion. 
I've tried doing Fn + F10. I've tried Ctrl + F10. I've tried going to Mobility Center and changing multimedia/function key.I also have all my drivers updated and made completely sure everything was updated in case it was just a software issue. I also updated BIOS and went there and checked if I could change keyboard settings there; no luck.
The thing is, my laptop is the touch model and to the extent of my knowledge, all touch models are equipped with a backlit keyboard. So what's going on...? Do I have to pay out another $50 for a backlit keyboard?
Thanks for taking the time to read this.

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This laptop is less than a year old (OS: Windows 10) and is getting the "plugged in not charging error." The unknown AC watt error pops up when booting the laptop and I have to unplug the adapter just to get to the desktop. The AC adapter will sustain the battery although it obviously drains over time when being used, but slowly. The AC adapter and battery are those which came with the laptop. Also, the backlight for the screen and LED light on the laptop do work when I plug in the adapter.
I have tried the following:
- BIOS reset- BIOS update- BIOS Diagnostic Test & Dell Diagnostic Test- Blowing into DC Jack- Testing a new Dell brand/approved ac adapter- Testing a new Dell brand/approved battery- and basically anything else Dell has suggested through its troubleshoot suggestions
Any other thoughts here? Next step is to contact technical support as the laptop is under warranty. 

A:Dell Inspiron 5559 (New) Plugged in Not Charging

Contact Dell for warranty support - one of three things is bad:  the adapter, the DC jack in the system, or the mainboard.   The warranty will cover the repair (assuming it's not due to a physically damaged adapter or DC jack).

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brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

A:New Dell inspiron 5559 plugged in not charging...

Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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Machine Currently running with Win 7 Pro from DELL.  It supposedly also has Win 10 PRO option, but I see no read me files on how to upgrade. The DVD included with laptop says "Windows 10 PRO 64 bit - USE THIS DISK ONLY TO REINSTALL THE OPERATING SYSTEM"
The Dell tech on the Chat told me to use the DVD and boot off of that. Now computer wont run on anything!
PXE - E61 Media test failure, check cable.
PXE-M0F: Exiting PXE ROM No boot device found.

A:How do I activate Windows 10 Pro that came with new Dell Inspiron 5559?

Very confusing question. What machine is running windows 7? Did you order a new computer with windows 7? The free upgrade to windows 10 will work and you will not need to activate it. Don't boot to the dell disk. That is for reinstalling windows 10 not upgrading. Just upgrade the normal way by booting to windows 7 on the new machine and open your browser and go to the upgrade site. Here-
Windows 7 must be running to get the free upgrade. Do not do a clean install You would not be able to activate a clean install. 

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My new Dell Inspiron 5559 crashes overnight while I am logged out. I come in to a Windows recovered from a crash message. I have installed WinDBG, and it always reports:
BugCheck 1E, {0, 0, 0, 0}
then (after the rest of the analysis):
Probably caused by : Rt64win7.sys ( Rt64win7+1dd04 )
Probably caused by : Rt64win7.sys ( Rt64win7+1d836 )
I suspect they're the same error, of course, with different memory addresses.
I've run system cleans (ccleaner), uninstalled all questionable software (McAfee and Norton), and reinstalled different versions of the RT network drivers.
Any other ideas?

A:Dell Inspiron 5559 - BSOD Overnight

The Realtek ethernet driver is causing the crash.  Are you running the latest version (check support.dell.com for an update)?

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Hello, i have on my display (monitor) two white rings . it looks like the shining lights in the background ...
Do you think that display ist KO?

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I have a Dell Inspiron 5559 that, when you press the power button goes for a good 10-15 seconds before anything lights up... I did switch out the original 1tb HDD for a 1tb ssd but there has always been a delay before the bios shows up

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I have tried everything I cant think of.  All internet searches and dell documentation seems to indicate:
Alt + PrtScr should capture the active window.
PrtScr works and captures the entire screen.
Alt is working (alt+ctrl+delete)
I have tried both alt buttons.
This laptop is only a couple months old and I am assuming it has never worked as this is the first time I have attempted to capture just the active window.
I use this regularly at work and it is clearly not working on my home laptop
What am I missing?

A:DELL INSPIRON 15 5559 Alt+PrtScr Not Working

I'd suggest you press PrtScr key + windows logo key to capture the entire screen. I also suggest using the Snipping tool on the system as well. Please type Snipping Tool onto the [Cortana] search box, you'll see the tool.
How to take a screenshot in Windows 10 (Print Screen ...

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Sir I have bought Inspiron 5559 a year back and now its display is flickering and showing green and pink colours. My laptop warranty is yet not expired. Also the flickering is there while starting my laptop and the dell logo appear and even in BIOS diagnosis. My laptop's service tag is J9X7DC2. Please fix the display issue.uh

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Dell inspiron 5559 laptop show nothing some times ,i try plug monitor to it and it show normal desktop then after restart it work normally i think it the lcd ,but why its not happen all the time,maybe lcd power ,how to fix that

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I am using dell inspiron 5559 and it has both intel and amd graphics card.
is the amd graphics card dedicated or only intel graphics card is attached to display
as it is only showing 128 mb dedicated video memory and in directx it shows the amd graphics card as render only graphics card.

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My laptop crashes every time I play a game. The times into gameplay are inconsistent, however it does it for both high-end games like skyrim and fallout as well as lower end games that should run fine. It shuts off by simply going black and turning off. (note: when I power it up, the monitor usually doesn't turn on i have to forcefully restart it again)
But when I disable my graphic card and play games it works fine until I turn my graphic card back on. 
Specs:Inspiron 5559OS: Win 10 Pro, 64-bit Processor: Intel(R) Core i7-6500U CPU @ 2.50 GHz 2.60 GHzRAM: 8 GBGPU: AMD Radeon R5 M335 4GBProcessor graphics: Intel HD graphics 520Hard Drive: 453 GB used of 931 GB

A:Need Help Please Dell Inspiron 15 5559 Graphic Card Issue

Hi aqkhakwani7,Thanks for posting.Have you tried running Dell Support Assist?  It should already be installed on your computer. Please try it and if there's a problem it will be detected.  http://dell.to/2xPOIVrIf that's not working for you, then please give tech support a call for additional troubleshooting and possible resolution.You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

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i have a radeon card as part of the laptop. but the intel processor seems to be the active graphic card only. according to the store owner the radeon only kicks in under stress, he had a software that created stress and then it shows the radeon working, otherwise it would show 4 lines of gpu slots, and only 1 of them with the intel processor active, the radeon not active at all.

is that correct , what the store owner said ?

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Dell is <ADMIN NOTE: Profanity removed per policy>.
Brand Value going down! customer experience going down! Customer care needs education and training!
within two months of my brand new laptop, I ended up with 4 issues. I wont take up any more.
To summarize my experience so far.

- Bought laptop on 25/03/2016 - Dell Inspiron 5559.
- within couple of months, I started getting issues on my new brand laptop.

- First Issue : wifi issue : which vivek was trying to address, and I ended up with laptop formatting.

- Second Issue : On follow up call regarding the same : sushil identified a Bios mismatch and I followed the advice and ended up AGAIN with laptop  formatting.

- Third time : Power button issue : its identified and qualified by your service engineer at site that there was an issue with power button and needs replacement of  the component.

till software formatting, I can bear and manage my effort loss. But when it comes to hardware part replacement, I want to differ.
I don't want to open the brand new laptop for any reason whatsoever, which is just 2.5-3 months old.
I need a replacement of my laptop. if not please redirect me to the concern team/person with whom I can discuss with.
During  conversation I noticed the supervior, addressing my concerns in a sarcastically manner saying "Electronics items will not ask you before going Bad". I truly disappointed to hear people making fun of their customer, being in service industry, by additi... Read more

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I brought this Dell Inspiron 5559 with Service Tag: <Service tag removed> Express Service Code: <Express service code removed>  with windows 10 home Prelaoded from Costco.I checked all the ports that time except blue tooth one as i didn't had blue tooth speakers that time.Now i got a Bose sound link mini ll and i paired with laptop .but the audio breaks in between and its not having range even i stand between the speaker and laptop it breaks.But my I phone works superb with this speakers even in other room !!. I updated all the drivers and ran a diagnostics still issue is not resolved.I contacted customer care but they are not able to help me .Does anyone faced this type of issue ?I think its a hard ware issue and next time i won't buy nor recommend Dell .

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Dear Team
After the latest update for BIOS my Laptop BIOS responding time has been decreased drastically 147.9Seconds.
I need a solution for this and please find the snapshots.

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I'm running windows 10.  The touchpad on my new Dell laptop has ceased to function.  There is no touchpad tab in the Mouse Advanced Settings Options.  I've downloaded the touchpad driver.  There is no Fn key associated with the touchpad.  Anyone know how I can get this working?  It worked when I first purchased the laptop one month ago.

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