Over 1 million tech questions and answers.

Lenovo Ideapad Flex 5 - Touchpad stutters

Q: Lenovo Ideapad Flex 5 - Touchpad stutters

Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad Flex 5 - Touchpad stutters

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 95.6

This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

Read other answers
RELEVANCY SCORE 77.2

I have jusfn t purchased an Ideapad Flex 4 and have spent a frustrating day dealing with Win 10 and installing apps and software. The last straw is the inability to turn off the touchpad when I have a mouse connected.  Fn+F6 does not turn off the touchpad and there's no option in the touchpad settings to disable it. I'm a Win 7 guy and am frustrated enough already that I'm about ready to return this thing and look for something else.  I've seen Yogas with Win 7 pro out there.  May be more to my liking 

Read other answers
RELEVANCY SCORE 77.2

I have jusfn t purchased an Ideapad Flex 4 and have spent a frustrating day dealing with Win 10 and installing apps and software. The last straw is the inability to turn off the touchpad when I have a mouse connected.  Fn+F6 does not turn off the touchpad and there's no option in the touchpad settings to disable it. I'm a Win 7 guy and am frustrated enough already that I'm about ready to return this thing and look for something else.  I've seen Yogas with Win 7 pro out there.  May be more to my liking 

Read other answers
RELEVANCY SCORE 76.4

I have reset my laptop and have updated windows and I think all drivers and my touchpad is STILL not working.  I'm having to use an external mouse.  Any ideas of what I can do to fix this annoying problem?

Read other answers
RELEVANCY SCORE 76.4

Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

Read other answers
RELEVANCY SCORE 74.8

The issue has already solved, just writing for thos who might have the same issue. One day when I turned the notebook on, the keyboard and touchpad did not work. Restarting ddi not help.The only thing I put my attention that time was the battery is almost discharged, so I turned the notebook off, closed the lid, and plugged it in. The next day I turned it on, and everything was working.  Another idea on why it happened: when the notebook lid opens and closes, it might switch to tablet mode, so that the keyboad and touchpad are off.

Read other answers
RELEVANCY SCORE 72.8

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

A:Lenovo ideapad flex 4

Hello ShotokenThanks for using the Lenovo forums.If you check the hardware manual, that should be able to walk you through how to open it up and what order.
 
You can also find it on the support page: https://support.lenovo.com/de/en
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 1 answers
RELEVANCY SCORE 72.8

Help, my new LeNOVO IdeaPad Flex 10 crashed and all recovery attempts failed.I need the original product key to download the original Windows 8.1. from Microsoft.Much thanks for any help!! 













Solved!

Go to Solution.

A:LeNOVO IdeaPad Flex 10

Dear Orang
 
welcome in lenovo community 
 
Kindly send us in a private massage your machine serial number . and the error massage you used to get durring the recovery .
 
let us know
 
Thanks
Alaa





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 7 answers
RELEVANCY SCORE 72.8
RELEVANCY SCORE 72.8

Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

Read other answers
RELEVANCY SCORE 72.4

Hi All, I have a Lenovo Flex 5 on Windows 10. I am experiencing lagging issue using the touchpad. Description of the issue: When I want to move my pointer on the screen from point A to point B, I move my finger on the touchpad from point A' to point B', respectively. When my finger arrive at point B', it takes a noticable amount of time for the pointer on the screen to arrive at point B. This makes it very hard to navigate, especially when I want to press a small button or to draw. I do not experience this lagging if I use an external mouse.I am pretty sure this lagging is on by default as some graphic effect, because the lagging disappears whenever I run some heavy program. Can someone help me with this? Best regards,

A:Lenovo Flex 5 - Touchpad lagging issue

Do you restart system? Any viruses? bugs? 

Read other 1 answers
RELEVANCY SCORE 72.4

?I bought a laptop, Lenovo flex -1570 from US through amazon.com, for my father's birthday present. Thanks for ruining it in a way that I could have never imagined. In just 2 days of laptop usage, the mouse pad has come out. The amazing service center in India (ticket no. HT014716010) said that the glue that held mousepad to the laptop "WASN'T STICKY ENOUGH" and added that they do not support this laptop as its "international warranty" is limited to US and China and I need to take it to your US service center to fix it. $619 laptop, 2 days, and it is nothing more than a junk box to me. As a birthday present I have gifted my father nothing more than added tension and thanks to you guys for making that happen. Attaching a pic for your reference. ?

Read other answers
RELEVANCY SCORE 72

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

Read other answers
RELEVANCY SCORE 72

Hi all,I would like to get a stylus that would work well with my computer. I have a Lenovo ideapad FLEX 4.Any suggestions would be great.Thank you,Anon ymous

Read other answers
RELEVANCY SCORE 72

Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

Read other answers
RELEVANCY SCORE 72

Alright so my fan noise problems was a little different from the last post, so when I first got the laptop I had Zero issues with fan noise, now after about one month of usage and a few updates what felt like all of a sudden, the fan would stay on constantly, and my estimated battery life dropped to 3.5 hrs max. It seemed to be after the bios update, I'm currently doing a factory restore, if it fails where do I move from here?

Read other answers
RELEVANCY SCORE 72

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

Read other 9 answers
RELEVANCY SCORE 71.6

I have recently bought this model and having a problem with the touchpad. Instead of scrolling it will randomly cause the page to zoom in or out. Which is getting rather irritating. Could someone please tell me how I can disable this function. Many thanksModerator edit: Matched subject to content

A:Lenovo Flex 2 14 touchpad random zoom problem

I'm having this issue as well except on my Yoga 2 Pro. I have the pinch to zoom feature disabled (which is frustrating since it's a useful feature). Usually it zooms in when scrolling down, often to percentages between 800 and 900% view.

Read other 2 answers
RELEVANCY SCORE 71.2

Hello All, I've had my Levovo Ideapad for 1.5 years, no problems until recently. Over the past few months when I turn the computer on all I see is a black screen it doesn't go to the Lenovo screen. Sometimes it stays on the black screen for a while and then boots up normally and works fine, sometimes it doesn't go past the black screen. Now the computer doesn't boot past the black screen at all anymore. I've tried the option of taking the battery out and pressing the power button for 30 seconds, that didn't seem to make any difference. Anyone else face this issue and able to fix it somehow? My warranty is over at this point... Thanks

A:Lenovo Ideapad Flex 15 - 20309 - Won't Boot

My Lenovo has a small button next ti the power button. Hold it while turning on your pc. Thats why f8 not working on my laptop. I have been reserching this and nowhere did i see anybody mention this. Hope this helps. I found it just when i thought the laptop was brick. And the touch screen did not work after i did this so its not software. Hope this helps

Read other 1 answers
RELEVANCY SCORE 71.2

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

Read other answers
RELEVANCY SCORE 71.2

Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

A:Charger for Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC

Hi Enigma2017,
 
Greetings.
 
You can privately message me the serial number or use your SN here on the parts lookup page to get the Lenovo part number. 
 
When I used the model type81C9. it gave me 25 compatible adapters as shown here.
Lenovo part number 01FR051 have Chicony ADLX65NCC3A 20V3.25A RCOO
 
Part sales order : Call: (800) 263-2769 Canada
 
Update us soon as convenient.
 
Regards

Read other 1 answers
RELEVANCY SCORE 71.2

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

Read other answers
RELEVANCY SCORE 71.2

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

Read other answers
RELEVANCY SCORE 71.2

Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

Read other answers
RELEVANCY SCORE 71.2

After 1 months the guaranted Lenovo IdeaPad FLEX 2 15 ghosting and changing color, Is the display canceled, my collegue both  same model and also have problem.

Read other answers
RELEVANCY SCORE 71.2

HiIm from Brazil and I bought a laptop Lenovo Ideapad Flex 4 - 1470, in Washigton DC. However, I had a little accident with my computer and some keys from my keyboard laptop were broken, Id asked some solution from Lenovo support and people has told me that due to I bought in USA I cant have a replacement part her in Brazil. So, how do I get this keybooard to fix my computer? thanks!

Read other answers
RELEVANCY SCORE 71.2

Hi all, my laptop today out of nowhere (while connected and in use) stopped working, first gave "system boot missing" message. And then when i tried to restart, now it s OneKey Recovery page with 2 steps options. I have no idea what to do now.  Please help! 

Read other answers
RELEVANCY SCORE 71.2

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

Read other answers
RELEVANCY SCORE 71.2

After one months guaranted Lenovo IdeaPad FLEX 2 ghosting and changing color pink and green. Is the display canceled. And my collegue also bouth with me. It s the same problem.

Read other answers
RELEVANCY SCORE 71.2

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Read other 1 answers
RELEVANCY SCORE 71.2

Dear Experts, I was noticing this problem just after my warranty is expired.  My Lenovo Ideapad flex 15 shuts down exactly in every 30 minutes. Here are some clues.Shutdown even when it is in bios, it is not a driver problem. Reset the bios to default but no outcome.Did comprehensive hardware test using Lenovo Solution Center but not showing any issue.All hardware temperature is normal. There was some dust in CPU fan, causing problem to run it smoothly. Removed the dust, now it is running smoothly. But still, I am having this problem.Removed the BIOS battery for the whole night, no outcome.If I put the laptop in sleep(before 30 min) and wake up immediately, I don't see this problem. I suspect this is some hardware or bios firmware issue (i.e probably some internal timer is shutting down laptop and putting the laptop into sleep may reinitialize the timer). Any idea how to resolve this problem? As another try, I want to flash the bios firmware, but I can't find any link in lenovo support center to get bios firmware for Lenovo Ideapad Flex 15.  Any help is highly appreciated. My BIOS version: 8ACN34WW Thanks/Babu  

Read other answers
RELEVANCY SCORE 71.2

I am selling my laptop and i need to restore the settings and clear all of the data from my laptop. Please help! i cannot find anything on the internet that will help me restore my laptop.

Read other answers
RELEVANCY SCORE 70.4

Is it possible to add samsung SSD EVO 2.5" SATA III 500GB to the below mentioned slot? Some: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm high What is the maximum size supported by this slot for SSD? Regards,Sree

Read other answers
RELEVANCY SCORE 70.4

Hi. I have a problem with the Lenovo IdeaPad Flex 15D. I was using it normally one day, using Google Chrome, when it suddenly stopped responding. The whole PC stopped responding (although I could still use the mouse normally) and I had to manually shut it off. When I tried turning it back on, it took at least 10 minutes, and froze again about 5 minutes later. Now, the computer freezes after 10 minutes of use, even when I'm not even logged in. This has been happening for days. If anyone can help me, thank you in advance. (I'm using Windows 10 as well)

Read other answers
RELEVANCY SCORE 70.4

Hi everyone. I recently purchased a Lenovo IdeaPad Flex 2 14 for school and general purposes. In general I really like it, but I have noticed that the battery life is not like the 9h (or was it 6h?) that were advertised. I am getting around 2,5-3,5h of battery life, while I'm doing some light tasks like surfing the web. I should also note that this is with power saving mode on. Have I gotten a bad battery or is this basically what I can expect with this product?  You can see the specs in this link: http://www.prisjakt.nu/produkt.php?e=3019464

A:Lenovo IdeaPad Flex 2 14, poor battery life?

I have the same problem. Probably lasts an hour on a full charge. Piece of crap laptop and Lenovo should recall this garbage. I wouldn't recommend any of their products.

Read other 1 answers
RELEVANCY SCORE 70.4

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

Read other answers
RELEVANCY SCORE 70.4

I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









Solved!

Go to Solution.

A:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

Read other 4 answers
RELEVANCY SCORE 70.4

HI, so i'm thinking about buying this,  https://www.microsoft.com/en-ca/store/d/lenovo-ideapad-flex-5-14-2-in-1-pc/91jb40s7kj8g/h3lk?activet... i'd like to know, if it supports PCI NVME drives.  I know it has an M2 slot, as well as a regular sata 2.5 slot, so i can put 2 drives, both SSD at once.  But for the m2 slot, would it have to be SATA or can it be NVME?  Thanks for any help.

A:Lenovo Ideapad Flex 5 14 2-in-1 PC , 81C9000CUS - does this support PCI NVME?

Hi shynepo3,
 
Welcome to the Community Forums.
 
The Flex 5-1470 (Type 81C9) Laptop / part number 81C9000CUS must be a M.2 NVMe SSD.
 
Storage specification:
Some: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm highSome: M.2 SSD / PCIe 3.0 x 4
 
OEM recommended M.2 SSD listed here PCIe-NVMe for model 81C9.
 
Hope this helps answer your query.
 
Regards

Read other 1 answers
RELEVANCY SCORE 70.4

Laptop is running on Windows 10. Yesterday I updated my AMD graphics driver using the update tool from AMD. After all the necessary files were downloaded and installed, I was prompted to restart and I did. Upon restart, the laptop would not boot past the Lenovo screen. The white circles that rotate always freeze and it just stays on the Lenovo screen upon every attempt to boot. I can't enter safe mode or the bios options, what can I do to fix this?  P.S. A few months ago I began having an issue with the sleep mode. When trying to enter sleep mode, the laptop would just shut down unexpectedly and almost instantly. I'm not sure what caused this issue, but I've just been avoiding it by shutting down instead of sleeping. Not sure if this has anything to do with it, or if the restart was interrupted by an unexpected shutdown. 

Read other answers
RELEVANCY SCORE 70.4

I recently bought the Flex 4 14 inch laptop and I noticed that the fan on the laptop loudly is always running, even when I'm merely browsing through the web. In task manager my cpu usage is usually 5~15%. Is there anyway I could get the laptop to be quieter?

Read other answers
RELEVANCY SCORE 70.4

I work at a phone and computer repair store, and we have a customer's laptop that is experiencing issues with horizontal lines appearing on the screen randomly. I've taken a look at the motherboard, and there is a component that has fallen off the board, it was rattling around inside the laptop beforehand. I don't know what the component is, or what it controls, so I don't know if it's related to the problem our customer is having. The component is circled in orange, and the pad that it is supposed to be soldered to is also circled. Thanks.

Read other answers
RELEVANCY SCORE 70.4

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

Read other answers