Over 1 million tech questions and answers.

X1 Yoga 2nd Gen (20JG) - EM7455 Constantly Drops Connectivity

Q: X1 Yoga 2nd Gen (20JG) - EM7455 Constantly Drops Connectivity

We have a number of X1 Yoga 2nd Gen (20JG) w/ EM7455 LTE cards. We have updated all drivers on some machines but we continue to have issues w/ the card at time dropping connectivity to LTE and it not returning until a reboot or a disable/enable of the LTE card.When the connectivity hangs you are unable to ping any IP addresses. This occurs randomly but is seen within an hour of waking up from a sleep. Lastest driver as of July 29, 2019 has helped some but not fixed the problem. We have tested newer firmware version for Verizon but in those cases when the connectivity issues happen the entire card resets itself losing connectivity anyway. We have tested on Windows 10 1803 and 1903 w/ similar results. Any suggestions would be appreciated.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: X1 Yoga 2nd Gen (20JG) - EM7455 Constantly Drops Connectivity

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 70

 Version 1.20https://pcsupport.lenovo.com/fi/de/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...

Read other answers
RELEVANCY SCORE 60

Hi there,i just got my brand new X1 Yoga. Unfortunately my WWAN doesnt work. Drivers are up to date. The SIM Card is active. Anyone experiencing problems with mobile broadband? It is pretty strange. Sometimes it looks like it doesn't find any carrier, soemtimes it says no connection possible..Anyone any ideas.Thanks in advance

Read other answers
RELEVANCY SCORE 60

Has anybody else seen this or can you recreate the problem? The Sierra Wireless EM7455 LTE card keeps crashing the PC.  But exactly as follows..... You are connected to the internet using the EM7455.  You sleep the PC while connected.  You wake the PC.  EM7455 cannot connect again.  EM7455 is also lost from Device Manager.  A scan for new hardware just hangs and freezes the Device Manager window.  The only option is to restart the PC.  BUT...if you sleep or hibernate at this point (instead of restart) the PC crashes with BSOD (ntoskrnl.exe error).  This happens every time, without exception.  All the drivers are the latest, currently 7.44.4709.0102.  Firmware is 2.24.03.  I tried to upgrade to 2.24.05 from Sierra Wireless but it keeps reverting to 2.24.03 (must be a Lenovo OEM things that prevents the update).  Any ideas?  (apart from disconnecting before sleep!) Thanks   

Read other answers
RELEVANCY SCORE 59.6

Hi, as per topic title, the WWAN is not working outside my country. I have a local (national) operator's SIM card and all is ok while using cellular in my country (Slovenia). If I go abroad, I get "NO SERVICE". Now, the SIM card is definitely ok, works in other laptops etc. Just not in my X1 yoga.  Turning ROAMING on or off in Windows 10 /x64 does not make any change. As if the EM7455 is locked for roaming or what? Any idea what I can do before I take the laptop back for warranty claim?ThanksBostjan

Read other answers
RELEVANCY SCORE 59.6

Hello!Lenovo Yoga 370Fresh new install of Windows 10 1709Restart computerMobile broadband: Inactive (adter every restart)Click on: MobileAfter a couple of seconds, status changes from "Inactive" to "No service"Tested with 3 SIM card that works in other devices (Lenovo Yoga Book), on the same locationAll card are activated They dont need PINAny ideas? Makes me crazy!  /Kent

A:Yoga Sierra Wireless EM7455 No service

Hiem7355 doesn't work in European LTE networks, in Sweden including. So, contact the cellular provider supporters to check out the SIM cards options, whether they support 3g network (UMTS/HSPA+) service for em7355.

Read other 5 answers
RELEVANCY SCORE 59.6

I recently installed an EM7455 LTE modem (FRU 00JT542) and antenna kit (FRU 01AW958) in my X1 Yoga running Windows 10 Pro.Drivers installed fine and I have nothing unidentified in Device Manager, and "Cellular" exists in the networking panel (when you click on the network icon in the taskbar).However, none of my SIM cards are being detected by the system. I've tried T-Mobile and Verizon SIM cards (both verified working in other devices) to no avail -- Windows keeps telling me to insert a SIM.I spent all afternoon on the phone with half a dozen Lenovo support reps (and have a ticket open with them) but we haven't made any headway yet. Here are some things we tried:Different Windows 10 installations (the original image on the supplied SSD vs. the one I created and have been using on my 950 Pro): no effectThe Windows 7 Mobile Broadband Activation tool: errorVarious Gobi 5000 Drivers: no effectUpdating UEFI: no effectWindows Troubleshooting: uselessI'm beginning to think it may be a hardware issue with the SIM slot but the reps haven't been willing to admit as much. In addition, I only have the depot warranty which I've heard atrocious things about, so I'd like to avoid that. I was also informed that they don't allow self-replacement of system boards so worst case I'll have to shell out for an onsite warranty.I'll take any suggestions -- even if they're shots in the dark!

Read other answers
RELEVANCY SCORE 58.8

Hello! I have bought ThinkPad X1 Yoga and installed Ubuntu 16.04. All works, except LTE modem (Sierra EM7455).So, when all patches for support this modek will be released to the Linux Kernel?

Read other answers
RELEVANCY SCORE 58

Hi I resently got a Thinkpad x1 yoga gen 2Type 20JE-S1C600S/N R9-0NGFRQ 17/05 As far as I know there should be a Sierra Wireless EM7455 modem in the machine, but i can't get windows to detect it. I doesn't show up in device manager, or in the network setting of windows. It is running Windows 10 Home. 64bit. In bios I can enable or disable WWAN (under security > IO ..), not sure if that means there is a modem, or just a setting thats always there in the bios.There is a slot in the back of the machine for a SIM card, but not sure if that means there is a moden in the machine, or the slot is always there.  I Tried reinstalling the machine, but didn't help.I've made sure there is no pending updates for the machine.   1. Can you guys help confirm if there is a modem in the machine. (If not, then the seller lied to me)2. If there is, how do I get it working ? I did put a SIM card in the SIM slot in the back of the macine. I'm pretty sure it is currectly inserted. There is only one direction where I hear a small click, and the card stays in place.  Thanks Simon

Read other answers
RELEVANCY SCORE 54.8

My laptop is an Intel Pentium Inside, made by Toshiba.

From what I can tell, my laptop is the only one in the house that seems to have issues with its wireless connectivity. At any given point in time, it will just seem to have issues staying connected, drop the connection for a few moments, and then restore it a few seconds later.

Now, while this doesn't interfere with internet usage very often, this does mean that Instant Messengers and things such as chatrooms are frequently exited out of for me, which has grown to be very annoying.

Every time I move my laptop from one room to another or shut down the computer and start it back up, it drops the connection. Recently, it has even started randomly dropping the connection throughout the day.

I'm at wit's end, and I have no idea what to do. Can anyone help me with this?

A:Wireless Connection Constantly Drops

and welcome to the Forum

The first thing to do is update the network driver . . download the newest one from the Toshiba support site.

Official Toshiba Support | Toshiba

Read other 19 answers
RELEVANCY SCORE 54.8

Hello, I just recently purchased a Lenovo Ideapad U310. I'm very satisfied with everything about it... except for one little problem.

It constantly drops the wireless connection, unless I'm in the same room as the router. If I'm in the same room, everything runs super fast, however, if I'm across the house or upstairs (the router is downstairs), it'll drop connection every 20-30 minutes. The weird thing is, other devices (4 laptops & 3 iPhones) work just fine. Even my old HP laptop has fine connection upstairs, so I'm starting to think it's a problem with my laptop's wireless card.

Another thing that makes me think it's the laptop's problem... I was with my dad at a public library using their wifi the other day. My dad's computer ran at an average speed while mine was ridiculously slow.

The card is Intel Centrino Wireless-N 2200. I've updated the driver directly from the Intel website, but no help. I've tried changing channels, no help. I'm not sure what else I can do. Is it just simply because the laptop has a weak wireless network card? It can't be the router's problem right? Since all other devices work?

For the next two years I'll be living in a dorm, most likely using a ethernet cable, will this problem still appear if I'm not using the internet wirelessly?

I'm using Windows 7 Home Premium, Intel Core i5, and since the laptop is new, I haven't downloaded/installed... Read more

A:NEW laptop drops wireless constantly

Read other 7 answers
RELEVANCY SCORE 54

I use a three year-old Acer Aspire V3-571-6698, running on Windows 8.1.
A few days ago, the Internet would cut off at random. To fix this, I would try to disconnect and re-connect from the modem, but in doing so, it would tell me that I can't connect to the network. After that, all available connections suddenly drop to only one bar, regardless of the strength before it happens (and usually, it gets five bars from the modem and a few nearby providers).
Restarting my computer fixes the issue, albeit only temporarily.

So far...
I've tried to reset the modem (both by sending refresh signals and unplugging and re-plugging), but it didn't solve the issue; nothing changes if I don't restart. The other computer in the house and any mobile devices don't experience the same problem, either, so I'm under the impression that it has to do with my laptop in particular.
Tightening the screws on the bottom of the laptop body didn't do anything either.
I tried to do a System Restore to several days prior to the problem arising, but it only fixed it for a couple of days.

At first, it seemed like it would only occur when I was running games that required a lot of computer strength, e.g. Minecraft and League of Legends, but this morning, the connectivity dropped when I only had two Google Chrome tabs open.

I am completely lost. Could someone please help me figure out what could be wrong?

Read other answers
RELEVANCY SCORE 54

hi,

I have a big problem with an hp brio pentiom pc.
it is a network computer running win98se, 128mb ram, 500mhz cpu chip. it is a networked pc connected to verizon DSL through a 4- port linksys router which is connected to an SMC switch we have at work. All other computers on the network do not have this problem except for this pc and another dell optiplex gx1 pc with the same specifications as this one.
What happens is that after 4 or 5 hours the pc's disconnect themselves from the internet and i have to reboot them to regain connectivity.
it's a pain because on one machine we are running gotomy pc software because we have employees who log on from home and do work. overnight the machines disconnected and we cannot get work done. i have tried to re-install tcp/ip. also diabled any power management on the harddrive within windows and the bios but still disconnects. also forgot to mention both these machines that disconnect after 4 or 5 hours have static ip addresses they are not obtaining any leases from a DHCP server.
please help me;
joe
 

A:dsl internet connectivity suddenly drops

Sounds like a DHCP lease renewal. I would call your ISP and ask them why it is disconnecting at that time interval. It also sounds like Code Red symptoms.
 

Read other 3 answers
RELEVANCY SCORE 54

Hi,

I started some consulting work for a company that uses a wireless connection with 2 access points in their office (one on channel 6, the other on channel 11). They use a WPA-PSK key to secure the connection.

The problem is that with about 70% of the laptops that come preimaged from the parent company the following problem happens.
You try to connect to the wireless, enter the password, the authentication passes, an IP address is assigned, it appears connected, about 5 seconds later the connection is dropped, the computer tries to reconnect, it reconnects, then it drops and stops connecting.

I have tried the following things:
Disable all firewalls/antivirus
Reset the TCP/IP stack (using netsh int ip reset c:\resetlog.txt )
Reinstalled the drivers of the card
Tried different software besides the Windows Wireless Zero Configuration (like the software for that driver)
Winsock repair
The other two things I tried with some success is:
Connecting to another wireless connection - worked but only for unsecure
Reformatted Computer (or Repaired Windows installation) - worked for 4 of the 5 computers I tried.
Now the other 30% have a similar yet annoying issue. Everytime I connect to the wireless network I get a limited, no connectivity message. I tried the same kind of things I did above but nothing worked. I'm not sure what the problem is, with one computer i actually replaced the wireless card (only to get the issue that i was getting at the top). Reformatt... Read more

A:Wireless connection drops/no connectivity

Read other 7 answers
RELEVANCY SCORE 54

Win7 home 64bit on Gateway laptop.
My laptop Wifi keeps dropping.
InSSider shows the beacon signal strength of my router, -25dB; well above other networks near me, at -80dB.
My router is the only broadcaster on its channel.
InSSider shows receiving the signal at -25 dB, but then drops down to -95dB (which is complete loss) then back up. It may be up for three or four seconds or only a second before dropping. The up/down is continuous.
Control panel shows no warnings. Everything is installed correctly.
I power cycled the router as well as the modem, uninstalled/reinstalled the drivers for the wifi adapter. Installed newer wifi drivers.
I changed channels on the router.
Changed authentication type, then back to WPA2.
ipconfig release all /renew
SSID is not hidden.
Replaced the router and tried everything again.
--signal still up then down then up/down--changing routers gives same results.

Connectivity is constant with Ethernet (non-wireless) connection.

Last night, between 12 a.m and 6 a.m. the wifi signal was steady. No drop out at all. But after 6 the connection is never up for more than a few seconds before going down.
Unable to locate any potential interference--appliances that may have been off during the solid time.
On a different computer, the local network and wifi has good connectivity. InSSider shows the signal coming from the router to be steady, no drop out.

Any ideas?

Here is a screen shot of what InSSider shows. My wireless router connectivity is the red ... Read more

A:Wifi continuously drops connectivity

You might want to start up in Safe mode with Networking to determine if this problem is caused by an installed program or software.

Safe Mode with Networking - Add to Windows Boot Manager Screen

Read other 9 answers
RELEVANCY SCORE 54

Hello, I would first like to say Hi I'm Brian!

I've been using computers for a very long time now but I occasionally run into some errors.

I was wondering why Firefox keeps telling me that I'm not connect to wireless Internet, even when my toolbar says that I am. I know that I'm still connected because I can still be downloading a program using a third-party downloader at the same time as Firefox is acting up. I've also been trying to use Internet Explorer and it doesn't work either.

I use Windows 7, I've had this computer for less than two weeks!

I also have another question and I through my experience on forum websites, it's better to reduce clutter so I'll post it here: My firewall on McAfee will disconnect right after I click connect?

I've run anti-malware software and it constantly tells me that I have no malware at all!

There haven't been any glitches or lags that tell me I have a virus. Could I have one? McAfee doesn't detect any but I'm sure it's possible that a virus could be hiding somewhere...
 

A:Internet Connectivity Drops On Browser

Read other 8 answers
RELEVANCY SCORE 54

The new P70 Docking Station constantly drops and reconnects...something. I can tell by the beeps, so it's annoying. I don't know what it is, but it happens every ten minutes or so. The only thing connected is monitor, mouse, keyboard. Thoughts on how to diagnose?

Read other answers
RELEVANCY SCORE 54

I have an Alienware M14x, Windows 7 and Killer Wireless N1202 Wireless Adapter. My issue is that I'll be on a game server humming along just fine (lets say Minecraft for now) when all of a sudden I notice that I haven't been getting connection for about 7 seconds then. Once its over everythings okay. However, it happens almost once every minute and it lasts for much longer at times resulting in my getting kicked for no response. It doesn't hamper normal browsing but its an obvious pain for gaming. I solved it once before, a while back, but its come back in its original form. I couldn't find the method I used before. All I remember is reading a forum that said to uninstall something from my Device Manager that Windows had added in and once I did it worked beautifully. I think it might have cropped back up in an update or something. But I have tried renewing my IP, turning off power saving on my network adapter, restarting everything, but I can't find that utility to uninstall nor the forum I saw. I could really use some help here...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8077 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb (My Discrete is nVidia GeForce GTX 765M)
Hard Drives: C: Total - 704920 MB, Free - 365965 MB;
Motherboard: Alienware, 07MJ2Y
Antiv... Read more

Read other answers
RELEVANCY SCORE 54

Hey im having some trouble with my wireless adapter. I know that it is not my routers problem since i have my xbox set up into it and i never get any kind of lag on it same if i hook a pc up to it. Problem is my wireless adapter that is new will start out in the 40-50s mbps. But after a few mins of useing my computer it will make a sudden drop down anywhere from 1-18 mbps. I am the only person useing internet in my household and i have a good internet plan with verizon. Usealy the only way to fix this is to pull out my wireless adapter for a few mins than put it back in. If not i have to just do something else for a few hours and it will go back up again. I am getting a decent signal strength so i really do not understand the problem. Also when my mbps drops down very low it will even go so far as not letting me browse the internet at all. It will say i am connected to local and internet like normal yet i wont beable to connect to anything and i will have to restart my connection again.
 

A:My wireless adapter gets around 54 Mbps but it constantly drops to 5-18

Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework. For machines with no Internet connection, download this NET Framework 3.5 Full Package on another machine and transfer it with removable media to the problem machine.
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

Read other 3 answers
RELEVANCY SCORE 54

This is an area I have less knowledge on than other areas.

Is there a way to optimise my wireless router/connection?

When I'm in games, it drops me out, but I still have internetivity.

I'm baffled, and I'd like to give wireless a good chance, instead of thinking it is useless. I know a couple other people who use wireless, but don't get dropped, but experience ping spikes.

I gather that my dropping out is a result of some ping spiking, but it's not all because of a ping spike, am I correct?

_________________________________________________________________

Also:
I put in a DVDROM, to install UT3 and COD4. I had previously done some MS updates and needed to restart after installing COD4. When I restarted the DVDrom was no longer detected. The DVDrom does have power, but it gets cut off, when the Windows Loading screen starts up. Is this a problem I can fix in setup.

Also, my monitor connection worked it's way loose, and I tightened it, is this just a coincidence that I tightened the monitor cable and then the DVDrom no longer worked?

Thanks for any help.
Eljan81
 

A:Gamer, wireless network drops me out constantly.

I don't know much at all about networks, so I can't help there, but...

about the DVDROM I believe it is coincidence, but you may wann check once more that all the connections are tight on the DVDROM.
 

Read other 2 answers
RELEVANCY SCORE 54

Ok to make things as clear as possible:

Equipment Used:
I am using a Belkin 802.11g Wireless Router - "54g"

Along with a:

2WIRE Modem provided by Telstra Bigpond (Australia) [Not sure what model] (it's not a modem/router, just a plain modem)

Now I bought the Belkin router and it's an Australian Model as seen here
PROBLEM:
Brief:
The connection from my computer to the internet drops every few mins for a few seconds (About 20-30)

Detailed Life Story:
I had Optus net using a motorola netstream 4200 modem prior on the OptusNet ISP "DSL" network (512/128). After some problems with payment/money issues I upgraded to Telstra Bigpond's ADSL Network (1500/256).

Now supplied with the new modem stated above I installed it normally then attached it to the router once I finished configuring it using the ISP's provided CD.

The Internet was working fine for the first few hours and I didn't notice any dropouts or what ever (Maybe because I wasn't very attentive). A couple days later I started noticing drop outs frequently ie. D/Cing from MSN, Downloads Stopping, Firefox not loading during the drop causing me to refresh, D/C during Counterstrike Games.

Now I thought it was the modem at first so I did the process of elimination and directly connected the modem to my computer (Removed the router from the equation) and BAM no dropouts. Only problem is now my sister has no net! So obviously I have to reconnect the router on to and blah b... Read more

A:Belkin Router - WLAN Constantly drops

Read other 16 answers
RELEVANCY SCORE 54

HiI hope someone can help me, this problem has been ongoing since the first day i bought it in 2012 december. the wifi disconnects to a 'limited' state. upon checking the device manager, the wireless adaptor is disabled. so i enable it and it gets back on again but no sooner is it on, it drops again. in 2014 i got dell tech to replace a new wifi card. on the spot, he too see how the new card didnt solve the problem. he nevertheless still left with the problem unsolved.recently the problem got very bad to a point it disconnects almost right away when i connect it back. i googled and found theres tonnes of issue with this wireless n2230. i came across a solution (disabling bluetooth). it worked for a day but the same thing came back after.i have done all sorts. factory reset, disabling and re-enabling, update windows and browsers and everything i can think of, its updated. im currently on win8, i do not know what other info i need to provide. i hope someone can help me im on the verge of smashing it out the window

A:intel wireless n2230 drops constantly

My first question would be if you have upgraded to Windows 8.1. If not that would be the first thing I would do.
 
If you have 8.1 then I am assuming it is 64bit.
 
What is the make and model of the computer?

Read other answers
RELEVANCY SCORE 54

The new P70 Docking Station constantly drops peripheral connection with. There is never a reconnection, just constant drop sound.I can tell which by the beeps. And the beeps are annoying. I don't know what it is, but it happens every ten minutes or so, sometimes every minute. The only thing connected is monitor, mouse, keyboard. Thoughts on how to diagnose? I've tried watching Device Manager, etc, but can't notice any change (or it's buried too deep)

Read other answers
RELEVANCY SCORE 54

I have a Netgear WGR614v.5 wireless router connected to my Quest DSL internet connection. My HP Pavilion laptop has problems connecting if it is not sitting in the same room as the router. The built in wireless card (Broadcom) will not see the network at all once it is in another room and the card I bought (D-Link) will pick up a connection in various places in the house, but will drop the connection if the computer gets moved my even an inch, sometimes less. It's extremely eratic. Both cards are included in my list of approved MAC addresses, and have the correct WEP password. There are three other laptops (Dell, Tosiba, Apple) that belong to family members or friends that have no problem connecting at all. The network signal is strong throughout the house. The settings on my HP are all equivalent to the settings on the compters that work, so I'm can't figure out why I can't connect. Anyone have an idea?
 

A:HP laptop constantly drops wireless connection

Hi, did you try without the MAC filter, I had the same problem with my Linksys router and my Dell Inspirion. I disabled MAC filteringand it's working fine.
 

Read other 4 answers
RELEVANCY SCORE 53.6

I upgraded my laptop from Windows 7 to Windows 10.  Upgraded the Wireless Network Adapter Driver to the latest version, but still losing connectivity, and some times get the blue screen with the message "driver power state failure".  It looks to me that the Intel® Centrino® Wireless-N 2230, Single Band is not compatible with Windows 10 SW.  I would like to know if HP has an alternative to replace it with a compatible Network Adapter. Thanks 

Read other answers
RELEVANCY SCORE 53.6

Dell Vostro 330 AiO
Core i3 2.53GHz
3GB RAM
Wireless nic: Dell Wireless 1502 802.11 b/g/n;

For about the last 2 weeks, I've been dealing with an issue where my AiO drops WiFi connectivity randomly. At this point i have to manually reconnect/associate with the router. I receive two errors in my log:

Event ID 11002
Wireless network association failed.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Local MAC Address: 38:59:F9:02:25:60
Network SSID: E1QE5
BSS Type: Infrastructure
Failure Reason: The driver disconnected while associating.
Dot11 Status Code: 2

===============

Event ID 8002
WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Connection Mode: Automatic connection with a profile
Profile Name: E1QE5
SSID: E1QE5
BSS Type: Infrastructure
Failure Reason:The driver disconnected while associating.

===============

So far this is what i've done to troubleshoot.
1) Updated the driver
2) Unchecked the option in device manager to allow the computer to turn this device off to save power
3) Within power options, i've set wireless adapter settings >> power saving settings >> setting: maximum.
3) Configured a static address on this PC
4) Re-configured wireless security which was previously WEP encryption to WPA2 personal AES.
5) Rebooted the router.
I've... Read more

A:Dell AiO Drops Wireless Connectivity Randomly

Hi there,

Can you please provide us with a Xirrus snip capture? Please follow the guidelines here:
Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

Read other 1 answers
RELEVANCY SCORE 53.6

I got a new Thinkpad Bluetooth Mouse with my Thinkpad Yoga 370 and although I love the machine, the bluetooth isn't that great. I have to pair the mouse to use it everyday.  After an hour or two of inactivity the mouse disconnects and I have to re-pair it.   Anyone have a solution for this?  Is this just Windows 10 behavior or something I'm missing in a setting on the machine?





2000 T61 ? ten years of various terrible Dell & HP work laptops - 2014 MacBook Pro 13.3 - 2015 HP 800G1 (just a train wreck) - 2017 Yoga 370 ? 2018 T560

Read other answers
RELEVANCY SCORE 53.6

Alright guys, I'm pretty illiterate when it comes to computers and the Internet. I can install things, run CCleaner, and do other basic tasks. I've been stumped about this issue for months and after repeated, and failed, attempts to resolve it via the ISP, I've come to the internet for help. I've done searches via Google, this website, and all the other places I can think of, so hopefully I didn't miss a solution to my problem.

I mentioned my illiteracy also because I'm not exactly sure what info you'll need to help me, so I'll describe the issue as best as I can.

When playing games online, my internet connection will occasionally drop for 5-8 seconds, every 5-10 minutes. Sometimes, the game will allow me to reconnect after a short lag spike. Other times, I must meet a breakpoint for getting booted, and I'll have to leave the game.

It happens with all games I play online. Battlefield 3, Mass Effect 3, Minecraft, Guild Wars, Starcraft II, the Diablo 3 Beta (MAY 15), and even Ventrilo does it. Where ping is given, I'll either get any of the various "Disconnected" messages, or if I manage to recover fast enough for that not to happen, it will read as a 1000+ ping spike that soon returns to normal.

It also happens to all computers on the network. Three desktops all experience it, and the various laptops we may have connected experience it. However, even if only one computer is active, the issue will occur, so I know ... Read more

A:Online games connectivity drops periodically

Read other 14 answers
RELEVANCY SCORE 53.6

Hi everyone,
I'm helping my girlfriend's dad with his new toshiba satellite L505D, it's running vista, and i have it over at my place. I finally got the wireless working to the point it uses the WEP encryption in place, but at his house everything is wired. When I plug in the LAN cable everything works for a minute or so(i can view web pages) then it goes straight to Limited connectivity. WHen I view the dhcp table on the router it no longer exists. The only way to get it back connected is to reset the network adapter, but then it drops again...I've never seen a case where the connection is there, then drops to limited, any thoughts? Thanks in advance!
 

A:vista wired lan drops to limited connectivity

Welcome to TSG.
Think that since the failing environment is at his house,you will probably have to shoot this bug at his house.
When you say that everything there is wired,do you mean all hardwired to a router,modem,or modem/router ?
From the failing environment we would like to see,when it fails.

From a Johnwill post on the Networking Forum

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address> For addresses,follow instructions below&#8230;.

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING www.yahoo.com
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. IPV4 for Vista

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
______

This will give us a pc's ... Read more

Read other 3 answers
RELEVANCY SCORE 53.6

I have 2 virtually identical Dell Vista laptops (details below), both bought about one month ago. One has a reliable connection to my wireless network, the other initially connects fine but then drops to "limited connectivity" almost daily.

On the problem laptop, everything will work fine, then my daughter goes to use it and the "internet is down". Looking at the laptop, I see it has "limited connectivity". Frick. It can see the network, and signal strength is "excellent". My wired desktop unit and the other wireless laptop work fine, so definitely seems like an issue with this laptop.

If I reboot, it will work fine... right up until the point that it doesn't again. Lather, rinse, repeat. I tried the Vista "fix my problem" wizard last night - I can't remember the exact steps it did but I know the first try didn't work (maybe releasing and renewing its IP addr from DHCP?), the second step worked... so hooray for that. But I don't want my daughter running the "fix my problem" wizard every 24 hours!

I've searched the forums and can't find any answers for the situation where the networking works, then doesn't, then does again.

Details:
Router: Linksys WRT54G, WPA2, DHCP for 5 users w/ max expire time (7 days?)
"Problem" Laptop: Dell Studio 15, Vista Home Premium. One month old.
"Good" Laptop: Dell Inspiron 1525, Vista Home Premuim. One month old.
Desktop:... Read more

A:Vista Drops to Limited Connectivity Daily

Read other 16 answers
RELEVANCY SCORE 53.6

My internet connection is strong, all 5 bars. Randomly though, the connection will be dropped down to Limited Connectivity. Once I disconnect, then reconnect, the internet connection is fine. I can continue browsing with full signal strength. A few minutes later, it's been dropped to limited connectivity again.

We have three laptops in the house. The two Dell's we have are both dropping the internet. The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I use (I'm only home for the month from school). My parents have said that they never had this problem before on the other Dell either. The fact that the HP still hasn't dropped the connection once makes me thing it might not be the router? I have no idea. Any suggestions???
 

A:Internet connected, then drops to limited connectivity

Are all Machines connected by wireless

A bit contradictory really -
The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I useClick to expand...

Lets assume a PC issue as other devices are solid assuming they are connected in the same way - ie cable or wireless

I would suggest first looking at the DELL service TAG numbers on a label on the PC and using that info to goto the dell website and updating the network adapter drivers

If wireless lets see an xirrus screen shot - it maybe interference - but would expect all to drop connection

Lets also see the ipconfig /all and ping tests when its working and also when it disconnects - see below

------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a... Read more

Read other 1 answers
RELEVANCY SCORE 53.6

Hi, i have been having some problems with my internet connection in that it drops constantly, as in every 20 - 30 minutes or so. I live in a house where there are three laptops in operation but mine is the only one with this problem. i have tried moving to different areas around the house but this still doesnt help and the problem persists. It is even worse when i am streaming something such as a video or when im on skype sometimes dropping out after 5 minutes.
I thought it might be my computer but it also happens on my phone at the same time as it drops on my laptop.
about a year ago my laptop did overheat which damaged some of the components and that has been a persistent problem also but the last time this happened was about two months ago and this problem with the internet has only been present for about a week!
I am at a loss and have no idea what why it is happening or how to fix it. Any help would be much appreciated.
Thankyou.
 

Read other answers
RELEVANCY SCORE 53.6

Recently , the NVIDIA NForce Networking Controller is constantly dropping connection and when it does , I lose connection to the Internet and I am booted out of my applications. It only happens for a few seconds.

I am running Windows XP Home and SP3

I am running a cable modem to a Linksys Wireless G Broadband Router.

What could be the cause of this and how can it be corrected?

thanks
 

A:NVIDIA NForce Networking Controller constantly drops

This is happeneing to the wired PC and not a laptop connected via Wireless. When it happens I see a small network Cable unplugged popup on the toolbar.
 

Read other 3 answers
RELEVANCY SCORE 53.6

Hello. Tearing hair out here. Been searching threads here and all over google. I have DSL thru Century Link. Router is Zyxel pk5001z. 2 laptops being used. ( well, they were until my MB fried out.) My laptop has Win 7, my girlfriends has Vista.- Dell inspiron 1525. Only had the service for about 2 mo's. My laptop was working fine wirelessly. Hers drops constantly.Currently hers is the only one being used.Sometimes shows the red x, other times just local only.- Drops and reconnects within seconds. I have set channel to 6 and 11. disabled IPC 6 in laptop adapter, uninstalled/reinstalled wireless card in device manager, checked for newer driver, checked for firmware upgrade in modem, set to g/n only, ( no option for G only) connection strenth is full. No wirless phones, no close neighbors, etc. I have read posts indicating the routers are junk, other posts saying Vista has issues with certian routers, but nothing that pinpoints my exact problem. Also, just re-loaded Vista the other day. Had this problem before and after reload. Oh and the laptop works fine hardwired. Please help.
 

A:Solved: Wireless connectin drops constantly on second laptop

Read other 7 answers
RELEVANCY SCORE 53.6

Good Evening,  I recently purchased a Lenovo Erazer x315 for my girlfriend which worked fine for the first week. Now however the Wi-Fi keeps dropping connection, though it shows it?s still connected and she has to manually disconnect and reconnect to the Wi-Fi. It has disconnected her 4 times in the last hour as I've been trying to google solutions. She did the scan via the diagnostics page on this website and nothing failed. We thought it could be her router taking a dump, but her old laptop has been able to maintain a connection throughout her disconnects. The tower is primarily used for Teamspeak, Archeage, Minecraft, YouTube, FB, and a few artsy programs she has. Don?t know if any of that would affect it. Any help would be appreciated, being that I'm in the military, gaming is our main source of keeping in touch. The constant DC's are kind of aggravating to say the least. 

A:Lenovo Erazer X315, Constantly drops Wifi.

Hi there. Try to reinstall the wireless driver for the computer. QCA Wifi driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le... Realtek Wifi driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le... Realtek Wireless Lan driver: http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/Lenovo-Erazer-X-Series-desktops/Le...



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

Read other 1 answers
RELEVANCY SCORE 53.6

I've always thought so highly of HP and as such, decided to purchase an HP laptop - an HP Envy 15-K233ca Notebook. I have had some issues from the start and one in particular, is making for a rather unpleasant experience. The wifi connection keeps dropping.  It drops when the system is put in sleep mode, when I surf the net and even after a reboot.   I walked through the issue (and a few others) with HP's  help desk this evening and after 2 hours was met with the same problem.  I am now having to reboot the computer and troubleshoot to try and maintain a wifi connection.  This is my first experience with an HP Laptop and I'm disappointed.  It's unfortunate, but I may have to return it.  I'll be walking over to Apple for a replacement.   If someone from HP can resolve this for once and for all, it would be helpful. Otherwise, I will have no choice but to return the unit. Note:  I've noticed that others experience the same issue.  I requested that HP's Help Desk install drivers to resolve the issue.  If this didn't work after our session this evening, then I'm afraid it may be a hardware issue.  













Solved!

View Solution.

A:Wifi drops constantly on brand new HP Envy Notebook.

Hello, Thank you for taking time to respond.  It appears that the box was already unchecked.  Good idea though as others may have this checked and can hopefully look into this solution.  I asked tech support in India to download drivers that could rectify the issue.  It appears to have worked. Thank you again.Madison.

Read other 6 answers
RELEVANCY SCORE 52.8

The Wifi adapter (Ralink RT3290 802.11bgn) has been malfunctioning for the past two weeks. The wifi signal strength of visible networks is vey weak. It shows good strength in other devices though. Also, the Bluetooth , when turned on, never finishes searching for nearby devices. So, i am unable to connect to new devices. This laptop is 2 years old. Please suggest methods to resolve.

Read other answers
RELEVANCY SCORE 52.8

Hello, good morning and thank you for reading

I have been experiencing drops in my wired internet connection and a google search brought me to your forums.

It seems to disconnect more often either during a call on my voip phone (a snom) or shortly after - as if a surge of usage makes it drop out?

It is currently working, so, as read on other similar threads, I shall post the ipconfig results:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DenisesOffice
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . .... Read more

A:Frequent drops in connectivity - seems to be related to voip phone?

Read other 7 answers
RELEVANCY SCORE 52.8

Hello,

I'm using Win 7 64 bit. Recently, over the past week or so, I've noticed that the internet connectivity will drop after a little while. It can be 5m or perhaps an hour. After this, a reboot is required to reconnect. The strange part about this, is that the icon in the corner that tells you your network connectivity status stays at 5 bars rather than the familiar 5 bars with a caution sign as if there isn't an issue.

Some tests I've tried after this happened before a reboot:

1. ping google.com in cmd
RESULT: Strangely, I receive ping packets back from google, which may explain why the status in the corner stays the same.
2. telnet to google.com on port 80 and send a request.
RESULT: telnet acts strangely. Characters appear black on black and thus are unreadable. I was unable to send an HTTP request to google, and thus the result is inconclusive.
3. Check facebook notifications in chome
RESULT: Oddly enough, I can receive notifications, but I cannot reply, nor click on a new link to open the notification.

After the connection "drops", you will not be able to use chrome, nor firefox to access the internet. Both browsers will send requests that never return packets from the host. One guess I have is that the connectivity does not drop completely, but drops to a pace that is so slow, little information can be loaded.

My initial response to this was: "I have a virus". I downloaded AVG, ran a scan, it found a few viruses, removed them f... Read more

A:Internet connectivity drops; No change in taskbar icon

It sounds like either TCP/IP network stack or winsock is messed up which is a fairly typical problem but virus problems can look like many things.

If it's a virus problem run more scans.

You should also run malwarebytes to check for more virus's .
http://www.malwarebytes.org/products/malwarebytes_pro/

Windows security essentials is also worth using.
http://www.microsoft.com/en-us/downl...s.aspx?id=5201

If you did have a virus it may have messed up the network stack or winsock.

Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues.

Type or copy each command one at a time into an elevated command prompt then hit "enter" after each one, then reboot your machine.


netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

If it's something on the wireless side then you should install Xirrus wifi inspector. A screen shot of this will show me the wireless landscape in your area and adjustments can be made from there.

http://www.xirrus.com/Products/Wi-Fi-Inspector

Read other 9 answers
RELEVANCY SCORE 52.8

I have 2 laptops, one running Vista Home Premium SP1 and the other running XP Pro. Both are connected wireless to the same home cable internet connection.
On the Vista laptop, internet connectivity dropouts have become so frequent that they make web browsing on the machine almost unbearable.

While the Vista machine has problems, the XP machine loses no connection, performing just fine. When I am not experiencing connectivity drops I get intermittant VERY SLOW page loads. I Get etiher "Connection to the Server was reset, Try again" messages or have to continually reclick the link to get it to connect.

The laptop has a Dell 1395 wireless WLAN mini card and it reports that it has the latest drivers.
I have disabled Bluetooth in case it was causing a conflict, I have turned off the lan card, set the wireless power settings to Maximum performance and disables some page scaling thing that vista does all to no improvement.

I am running PCcylinn Internet security 14 as well as MS Defender, have disabled both and again found no improvement.

We have had this laptop for about a year and these problems have become progressivly worse for the past 3 months or so. About 3 months ago Dell replaced the motherboard under warranty (my wife spilled a glass of wine on the laptop).To the best of my recollection these problems began AFTER the MB change, but I can not say that for sure.

Any help in diagnosing this and ultimately solving this would be most appreciated.

Thanks.
 

A:Constant Wireless Connectivity drops on Vista, fine on XP

What about logging in to your wireless router on the vista machine? Does that seem slow as well? Have you tried transfering data between the two computers via a shared folder to test the connection without going on the web?

I would try going into the wireless router and double checking settings like mac filtering and playing with wep wpa on or off.

Another thing you could probably do and I would try this first is to change the frequency or "channel" of the routers broadcasting signal. Some routers you can change it from ex: channel 9 11 or 6. Some better routers have more options available.
 

Read other 3 answers
RELEVANCY SCORE 52.8

My computer is a Toshiba Sattelite o/s win 7. My wi fi signal is excellent, yet my signal keeps dropping or saying limited access. I have tried resetting the router and resetting my default windows settings on the computer. All other lap tops and wireless devices in the house do not have an issue. I discovered the other day as long as the laptop ( not the router) is plugged in and not running on batter power that i do not have a problem staying connected. For fun i wondered if it had something to do with the power cord making some kind of connection when plugged into the lap top, (since everything is more compact in them) I tried having the power cord plugged into the lap top but not into a power source but I still lost signal. Any suggestions?
 

A:Wifi connection constantly drops when lap top is operating on battery power

Sounds like you may have some power saving option for the wireless adapter when on battery. If so, try a higher (e.g., maximum performance) setting.

My attachment shows that for the plan I'm using I have 'medium power saving' for the wireless when on battery. If I were having your problem I would change that setting to 'Maximum Performance' and test.
 

Read other 1 answers
RELEVANCY SCORE 52.8

Hello,
My laptop consistently manages to drop its connection, despite every other device in the house managing to access websites just fine, my iPhone 6 for example.
My WiFi connector is Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter.
Sometimes as I connect to a website, this pops up:
"Your connection was interrupted
A network change was detected
ERR_NETWORK_CHANGED"
Or sometimes:
"There is no Internet connection
Try:
Checking network cables (these are fine since other devices work)
Reconnecting to WiFi (also fine since my laptop says I am connected and have Internet access even though I don't)
Running Windows Diagnostics (when I did this last time it just said "No problems detected" or something along those lines).
I am using Windows 10 and when I open the WiFi list, it says I am "Connected, secured" to my WiFi.
I have run Malwarebytes AntiMalware, CCleaner, Adware Cleaner, Malwarebytes JunkWare Removal Tool, MalwareBytes AntiRootkit and Avast Antivirus Free.
No viruses/trojans found.
Could someone help me to see if there is anything hidden or if its something else?
Thank you!

A:WiFi connection drops out constantly, but every other device in the house works

Some people have had success by disabling, not uninstalling the LAN adapter in Device Manager. Windows 10 seems to have an issue when both the LAN and Wifi adapters are enabled. Also set our Wifi adapter to maximum power in the Power Options of Control Panel.
 
http://www.bleepingcomputer.com/forums/t/613939/wifi-randomly-dissconects-on-pc/?p=3999564

Read other 0 answers
RELEVANCY SCORE 52.8

Hello,
My laptop consistently manages to drop its connection, despite every other device in the house managing to access websites just fine, my iPhone 6 for example.
My WiFi connector is Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter.
Sometimes as I connect to a website, this pops up:
"Your connection was interrupted
A network change was detected
ERR_NETWORK_CHANGED"
Or sometimes:
"There is no Internet connection
Try:
Checking network cables (these are fine since other devices work)
Reconnecting to WiFi (also fine since my laptop says I am connected and have Internet access even though I don't)
Running Windows Diagnostics (when I did this last time it just said "No problems detected" or something along those lines).
I am using Windows 10 and when I open the WiFi list, it says I am "Connected, secured" to my WiFi.
I have run Malwarebytes AntiMalware, CCleaner, Adware Cleaner, Malwarebytes JunkWare Removal Tool, MalwareBytes AntiRootkit and Avast Antivirus Free.
No viruses/trojans found.
Could someone help me to see if there is anything hidden or if its something else?
Thank you!

A:WiFi connection drops out constantly, but every other device in the house works

Some people have had success by disabling, not uninstalling the LAN adapter in Device Manager. Windows 10 seems to have an issue when both the LAN and Wifi adapters are enabled. Also set our Wifi adapter to maximum power in the Power Options of Control Panel.
 
http://www.bleepingcomputer.com/forums/t/613939/wifi-randomly-dissconects-on-pc/?p=3999564

Read other 8 answers
RELEVANCY SCORE 52.8

The network Wi-Fi constantly drops the connection in Windows 10. I have to go to device manager, disable it and then enable it to reconnect. This is very annoying and interrupts my work on the internet. What can I do to fix it?

Read other answers
RELEVANCY SCORE 52.4

Hi,
I have a Toshiba M45-S359 notebook laptop. About every 20-30 seconds, the wireless connection drops off (and immediately automatically reconnects). This is not a router issue because I tried 2 different routers (Linksys and Netgear) and also the wireless connection is perfectly stable on the other laptop I have. There are no interference issues. My phone operates at a very different (5.8 GHz) frequency. Also, the issue exists even when I have the laptop sitting very close to the router. Any suggestions/advice? Thanks in advance.
HT
 

A:Wireless connection constantly drops - Toshiba Satellite M45-S359 notebook

Read other 16 answers