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Need powerbank suggestion for lenovo U41-70 laptop

Q: Need powerbank suggestion for lenovo U41-70 laptop

I have got LENOVO notebook U41-70 IBD. I find the battery a bit short ... more or less 4hours. I would like to extend the battery length up to 7hours by adding a power bank. Need to know the built-in battery capacity ... (5000mAh ???)Any suggestion for using such a powerbank ???Thanks

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Preferred Solution: Need powerbank suggestion for lenovo U41-70 laptop

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  i want to upgrade the ram and proccessor what is the max upgrade supported for this laptop lenovo 3000 g400 because its only have 2gb ram and pentium dual core kinda bit slow for me 

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I would like to load my yoga c740 14iml with my powerbank. The powerbank supports 3A with 20/16/12/9 V (max 60W)At my chargingcable is written 20V/3,25A 15V/3A and 9V/2A and 5V/2A (max 65W).I can't find more accurate informations about the voltage I need for charging my laptop. Now my question: I can adjust the voltage of my powerbank (20/16/12/9V). Which is the right one for charging my laptop? The powerbank has a DC output and is able to charge laptops.With kind regards

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Hi,I'm looking for an internal battery for lenovo laptop Extreme X1 (20MFCTO1WW ).Or better I look for a PowerBank compatible with Thinkpad Extreme X1.Thank you!

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Hey!I have this kind of laptop which i have mentioned in the title. And i have a question, can i charge it from a powerbank trough usb-c? Or can u recommend me a powerbank, which can charge it? (because it has a built in battery), It needs 20v, 3.25A output. I have this kind of charger right now. Thanks for help!

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Hello guys, I have such a question: Can I charge my Yoga 3 ,11 inch with power bank (10 000 or higher capacity)? I have noticed that its battery is not strong enough and keeps the charge only 1-2 hours maximumSo I wonder can I use a powerbank to charge it during travel? Model: http://www3.lenovo.com/au/en/laptops/ultraportable/yoga-3/YOGA-3-11/p/88LG80A0468#tab-tech_specs Thanks for help

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Hi im new user lenovo yoga 520 from indonesia, i little bit feels annoyed with for power button located on the right side of edge, i often by accidentally touch that button and make my yoga suddenly off? sorry for my bad english,is there an idea that if you touch the button accidentally, then the power does not turn off immediately

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Hi, I have been using this Lenovo Ideapad y410p for 6 years which has been awesome throughout these years. Still its battery backup and processor performance is satisfying. The only issue I am having these days is its HDD response. I have a mechanical usual HDD which takes bit long time to wake up from sleep mode, start playing videos or games. It also seems to make spinning noise when I play games. I am seeking for a suggestion from experts. 1. I have an unused 42mm m.2 ssd slot in my laptop. Should I add a 256GB M.2 NGFF SSD there and install OS in ssd?2. Or should I simply replace my existing HDD with a SATA III SSD like Samsung EVO 840 or somehting else? Or any suggestion you would liek to add. Thanks in advance.

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I find that the driver for this firmware never works, causes reinstalls of the actual firmware. To avoid the system failing to install new OS version and give that anyoing beep during firmware install, just disable this driver.

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Hello. I have a dell inspiron 600m. I am going to sell it overseas and will buy another laptop when i get back to the US.

My plan is to sell my current laptop without the HDD (80GB). That way i can take the HDD with me and won't loose my stuff and whoever buys my laptop here can put in any size HDD they want, provided it fits into the slot.

I have a few questions.

1) laptops now all come with vista. I dont want vista. Can i revert it back to windows xp professional or home? I have a genuine xp cd at home in the US

2) I have an enclosure in the US for my HDD of my current laptop. I can basically copy everything from my OLD HDD and transfer it to my NEW HDD once i buy my computer right...via usb?

What laptop do you reccomend? I dont want something that pricey, but with a good graphics card. My current laptop has a sucky graphics card (32 MB ATI Monbility 9000) and the HDD space is barley anything (only 80GB). I am leaning towards an Acer. I had a compaq desktop before and it had sooo many problems and now since compaq and Hp are the same comapny, i want to stay away from an HP. i have friends that had problems with their HP laptops recently as well. Toshiba is overrated and overrpriced, same goes for sony. Gateway sucks as does e-machines.

Any ideas?


A:New laptop suggestion

well as for XP you certainly can, as long as you have the key on the sticker., you may want to deal with the store person when you do go to buy one and try to get a deal out of them if they drop Vista from the laptop.

HP are overpriced junk... at least they are as a desktop and printers.... you may just want to do some research yourself for a while as we cant really know exactly what you want. Make sure if you want decent video that you get a good brand of card, i also read an article recently on Bloatware may be worth researching that too,

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Hey I have a computer illiterate friend who is getting sent off to Iraq here in a few months and they asked me to help them find a relatively inexpensive laptop top (less than 800 dollars) that will be good for playing DVD's and playing some games (e.g. Sims 2). Unfortunately I don't have a lot of experience with shopping for laptops, so I was wondering if you all could help me / my friend out by pointing us in the right direction or if any of you all have suggestions it would be much appreciated.

Some of the laptops that I am currently looking at are:
~TOSHIBA Satellite A135-S2266 ( http://www.newegg.com/Product/Product.aspx?Item=N82E16834114335 )

~TOSHIBA Satellite A135-S4527 ( http://www.newegg.com/Product/Product.aspx?Item=N82E16834114343 )

~ASUS A6 Series A6RP-AP067A ( http://www.newegg.com/Product/Product.aspx?Item=N82E16834220134 )

I'm leaning towards the Satellite A135-S2266 , I've had a bad experience with a Toshiba in the past but some of my friends have had good experiences with Satellite series. Anyways, if anyone can comment on that or give any suggestions it would be a great help. Thanks in advance with any help you all can give.

A:Laptop Suggestion Help

I've never had a laptop by any of those companies, but we were talking about something similar recently here


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My daughter wants to buy a new laptop. She can't afford a mac. She does the following-

Internet surfing

We're hoping to get someting with in the $450- $650 range, if that's possible

Like most people we have a Best Buy near by plus a Microcenter. If you feel mail order would be better let me know

A:Need A Laptop suggestion

Daugher went off to college...bought her a DELL laptop....reasonable, plus tech support over the phone.....quick , easy buy! $ 399

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I am going to buy a new laptop...that can run windows7 smoothly without any hindrance in performance. I am not a gamer so that's not my priority just normal office use, some music but i need HD movie 1080p. So please help me by suggesting me some models..My range is $700-$800.
I am interested in Dell studio XPS 1647.
Intel? Core? i5-460M Processor (3M Cache, 2.53 GHz) 4 GB DDR 3 Ram, 500 GB (7200RPM) Hard Drive,
8x slot-loading SuperDrive (DVD?R Dual Layer /DVD?RW/CD-RW)
16" 1080p WUXGA (1920x1080) WLED
HD TrueLife Display,
ATI Mobility Radeon HD 5730 1GB Dedicated Graphics,
Blue Tooth, Built In Camera 2.0MP, Backlit Keyboard,
Giga Bit Lan, Wi-Fi, HDMI Port, E-Sata Port, DVI Port, Fire Port, Memory Card Reader,
Microsoft Windows 7 Home Premium,
1 Year Warranty. that's costing me $699.99/=

So is its a good choice. ?

A:Laptop Suggestion

Doesn't sound bad at all. Should do everything you need it too.

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i am planning to buy y700(16gb ram , gtx 960m)when this was launched??or should i wait for the upgrade??Planning to buy this christmasthanks in advance


Wait for an upgrade.
The new laptops with latest GTX 10 series should just be round the corner. Even if they will cost a bit more, they will have significantly better performance. I think there should be some news in sept about them, lets see.

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I'm looking for some suggestions on a graphics card for the laptop I am going to be buying for college. Im getting a laptop with an i7, and I'd like to get a graphics card that will allow me to play newer games like Dirt 3 with good fps. I'd like a card comparable to or better than an 8800GT, which I've had in my desktop for a few years now. I don't need anything extremely nice... after all, the main game that I play is counter strike source, and that isn't very graphics intense.

Any suggestions? I know basically nothing about laptop GPUs so I need some help.

Thank you.

A:Need a Laptop GPU Suggestion

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my friend jus bring back the reformat laptop,

she opens the laptop and start up the window 7, then when she press any key of the keyboard, the laptop straight away shut down!!! what problem izzit? She tried many times already, but still the same result, any idea of the encounter problem? izzit the error occur during the reformat process or wat?

A:any suggestion about my laptop error?

Tt is possible that your system is infected
Run a scan of Malwarebytes in safe mode with networking

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My Friend is selling HP Laptop.I Need To Buy It But I Am Confuse what Price I Should Buy It.
It Is Used But Not Used More Than 1 Month.

System Manufacturer- HP
System Mode- HP G62 Notebook PC
Processor- AMD Athlon(tm) II P320 Dual Core Processor, 2100 Mhz,2 Core(s),2 Logical
HDD- 100GB

Can Any One Help Me.

A:Suggestion need for the price of HP laptop

Check the size of the hard drive, this looks wrong to me!

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I am having acer aspire model number E1-571. Now i am planning to upgrade latest acer laptop . plse tell me the sugestion. i like only acer. becoz i am using 3 years till now no problems found. so if i buy acer laptop which model i will buy?plse tell me your suggestion. Thanks in advance.

A:Planning to upgrade laptop. Need suggestion

How much do you want to spend?


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Hello there,
I want to upgrade my Laptop XP to Win7.

My System INFO:
System Type-X86 Based PC.
BIOS VERSION:Toshiba V2.20
Processor 1.60 GHZ
REALTEK RTL8139/810x Family Fast Ethernet
Atheros AR5005G Wirless Network Adapter

Question 1)Which Version of WIndows 7 will suitable for my Laptop??
2)Is all driver is available?or somehow i can manage my the driver issue.

Please help me.
Sorry for my bad english.

A:Upgrading laptop XP pro to WIn 7.Suggestion Needed

Download and run the win7 upgrade advisor, it'll scan the hardware and tell you whats lacking.

Download details: Windows 7 Upgrade Advisor

Win7 has inbuilt driver support for most hardware including a lot of older hardware. Plus, you can use vista and even XP drivers in compatibility mode. You should visit Toshiba's support site for your model and download all the latest drivers, you can also get the latest drivers from manufacturers' websites such as ATI, Realtek and Atheros.

You do have just 1 gig RAM, which is the bare minimum required. Maxing it would fetch you good performance gains.

All editions of win7 are hardware-equal so you can run any. But home premium suffices for most users unless you want to join a domain or need to use XP mode. Heres a comparison of editions.

Windows 7 editions - Wikipedia, the free encyclopedia

Dont get home basic though, its quite restricted and doesnt support aero.

Since you have XP, you'll need to clean install windows,you cant upgrade install. You can buy a cheap Upgrade (instead of full retail) copy, this also lets you clean install. Backup critical data before installing win7.

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Hi, my hard drive has recently died on my 8 month old Laptop, which is a:

Pavilion dv6, dv6-3122sa
* AMD Turion II Dual-core Processor P540 (2.4 GHz, 2MB L2 Cache)
* 39.52 cm (15"6) Diagonal High Definition HP Brightview
*500GB (7200RPM) Hard Drive
*4096MB DDR3 SDRAM (2 Dimm)
*802. 11 b/g/n WLAN & Bluetooth
*Lightscribe Super Multi 8x DVD+'RW with double layer support
*6-cell 55WHr Lithium-Ion battery
*ATI Mobility Radeon HD 5470 Switchable Graphics
with 512MB DD3 dedicated graphics memory
*5-in-1 Digital Media Reader
*Genuine Windows 7 home premium (64 bit)
*HP truevision wbecam
*HP Mediasmart

The laptop will not even bootup, it says "Can not find Bootmgr, press ctl+alt+del to restart."
I've tried the diagnostic tools, but they all say there is a problem with my HD, please contact my manufacturer.

I've also tried to do a fresh Windows 7 install, but it pops up with an error saying there is a problem with the partition. And I tried the repair option, and it pops up saying my boot up menu is corrupted, and that it will repair it and restart.
But it just restarts, and does not do anything.

The HD was:

Model ID - Toshiba MK5061GSYN

I'm not the most intune when it comes to Hard Disk's etc, and this is the first time I have had one break on me.

Anyway, I was advised to ask in here for advice.
I'm looking for a similar hard drive (or better) to replace the one that is broken. I'm loo... Read more

A:Suggestion for a new 2.5" SATA laptop HD or SSD...

If you can afford it, go with the SSD. Does your laptop have the option for dual drives...some do these days?

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i have a net book of very low config so any anti virus i install slow the system
iand i surf a lot on unknown sites and rarely use and UBS or physical drives so i just want a light weight internet protection anti virus (better if free)

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I have a Toshiba (Win/7) laptop, model L505 that has very poor sound quality. I have checked the sound card driver updates and they are up-to-date. I want to get a pair of small speakers that are externally powered, rather than ones that are powered by the laptop's battery. I have searched the net and also the TSG site but haven't found a suggestion that answers my search.
If you have a suggestion for speakers, reasonably priced, externally powered, I would be happy and my wife, more so, since
it's her laptop that has the tinny sound.
I also have a Toshiba laptop (Satellite Pro about 4 years old, L300) and I have great sound. Go figure.

A:Solved: need suggestion for external speakers for laptop

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    New lap top  hp 255 g4    with ITEL vieo camera foggy Lens cover wasent there how can i fixed  thank you  Giovanni  

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Okay well, basically I'm trying to sell my current computer on Ebay. This is because I'm interested in buying a laptop. I've decided I need something more portable.

CPU Specs:

Processor...Intel(R) Celeron(R) D CPU 3.3GHz 3.33GHz
System Type...32-bit Operating System


- 18' flat screen monitor
- good condition (just bought)
- Bought for $200

I was hoping I could get maybe $180+ on for the monitor and cpu on Ebay. Does this sound reasonable?

Now for my new laptop suggestion, I'm hoping for these requrements:

- 1Gb RAM +
- 1.6 GHz
- 160Gb HDD Space
- Mini laptop
- No more than $400 please

Also, I found a very nice Hp laptop for $278. It has my 1Gb of RAM, and my 1.6GHz. But one thing, it has 8Gb SSD. So does this mean if I get this one I will have to get a external hardrive?...Also, is the SSD going to affect what I will be able to store on it?

Thanks in advance.

A:I need a price quote on my computer please and suggestion for a new laptop

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Any brand/model# suggestions for a laptop from one you have bought and are using in the last six months yet being sold that is:
- quiet, fan seldom kicks on, one that is not Core Duo which generates more heat.
- since have the less than 20/20 vision, a display that can be adjusted to or something close to 1024 x 768, even if text is a little fuzzy adjusting from the machines native resolution. Also ideally a brighter display with text darker than fainter will too be helpful.
- ideally around 15" display, but 2nd choice is around 14", and 3rd choice is around 17".
- 1GB of memory (or better).
Primarily the machine will be used for text such as internet browsing, email, Excel, Word, and not graphics.
Thanks in advance.

A:Suggestion for Quiet Laptop, Adjustable Bright Display??

You should be able to find what you want at almost any Computer Store! If you use large fonts and "Cleartype" you should not have a readability problem at all.

Native resolutions at or above 1024 x 768 are basically generic now, as is the availability of the 'Brightview' type of display.

If you buy a machine with a 'mobile' designated processor, they should be quiet, since they are low power consumption by design (less heat).

Go shopping, look and listen...that's the best way to get what you want...hands on!

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I have an hp dv6t-1359 specs are

Windows 7 Home Premium


Manufacturer Hewlett-Packard
Model HP Pavilion dv6 Notebook PC
Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 2


Total size of hard disk(s) 298 GB
Disk partition (C 198 GB Free (285 GB Total)
Disk partition (D 2 GB Free (13 GB Total)
Media drive (E CD/DVD


Display adapter type Mobile Intel(R) 4 Series Express Chipset Family
Total available graphics memory 1695 MB
Dedicated graphics memory 64 MB
Dedicated system memory 0 MB
Shared system memory 1631 MB
Display adapter driver version
Primary monitor resolution 1366x768
DirectX version DirectX 10


Network Adapter Intel(R) WiFi Link 1000 BGN
Network Adapter Microsoft Virtual WiFi Miniport Adapter
Network Adapter Belkin Wireless G USB Network Adapter

A:Need opinion on current laptop specs and suggestion for new video card

You can't upgrade the graphics card in a laptop. What programs cause it to crash?

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I am looking at purchasing this powerbank. Is it compatible to my Yoga 700 11 ISK. I noticed the charger had a weird  bump on the side.If it is not, then is there an adaptor i can use to charge my yoga with this power bank.What should I do?    

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Hi,  I have the Yoga S940 and need to purchase a power bank to charge while I travel. Is anyone able to help and tell me whether either of the two below power banks will work? I think I would prefer the larger capacity but only charges at 30W while the smaller capacity power bank charges at 45W. However, obviously if I need the 45W then so be it. https://www.amazon.co.uk/PD-Power-Bank-RAVPower-USB-Black/dp/B06XTMK9H2?SubscriptionId=AKIAIR4KYOS5H... https://www.amazon.co.uk/dp/B07QKK441Y/ref=as_li_ss_tl?language=en_US&ie=UTF8&linkCode=gs4&linkId=19... Any thoughts would be great. Thanks

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Can my laptop be charged using a 45W type-c  generic power bank?  Or i can use only Lenovo products to charge it? I have an x1 carbon, 6th generation Thank you!

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I have a rather big powerbank that deivers 5V/12/19V. Can I use as a cable one of the type USB A - USB-C like the picture added. Thanks for a answer.

sshot-2.png ?60 KB

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Why is it not possible to charge the notebook battery with 30W @ 20V?Why only 45 W and 65 W @ 20 V? I wanted to use this PowerBank with PD support "Anker PowerCore+ 26800mAh Powerbank with Power Delivery"  but only 30W @20V Output. So at the moment it doesn't work if the notebook is on. On standby it works and charges the battery with 30W. Why only when the notebook is off or in standby??

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Hi all, Has there been a solution to charging the yoga 900 via a powerbank? either by way of a new powerbank becoming available OR a adaptor to connect to laptop powerbanks? 

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Hey folks I have the Hp Pavilion x2 12 b003tu. However I am not happy with the battery backup as it is just 4 hours on wifi. So, I just want to know that is there a powerbank or something of that sort that I can use to backup my laptop? Since it is has a TYPE-C connector, can I use those phone powerbanks with USB Type-C to charge my laptop?Regards,Anex

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I see that the new p53 edition does not come with a hot swappable battery anymore. Is it possible to use a powerbank or any alternative usb-c pd brick to charge the laptop?

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I would like to buy a powerbank cause the battery life of the spectre 13 i7 version is not very good. Is there anything that works like the dell power companion? Thank you

A:Hp Spectre 13.3 powerbank like power companion

@DeareN7 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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hey alljust got the c940 delivered. bought the HD version rather than the 4K mainly after owning the surface pro 4 and being disappointed with the battery life that was blamed on the UHD screen confused on the 65w requirement vs what i read on amazon and other forums on powerbanks.will 30w or 45w or 48w usb c power banks with PD work on the c940  i have got the charmast powerbank with 18w output and i can tell you that doesnt work! are there any affordable ones that are compatible with the c940 out there? any advice? thanks in advance

A:Yoga c940 powerbank requirements

You'll need a power bank that will negotiate for the voltage your computer requires. Not all do that with every brand. I believe the 940 is looking for 20v like most other computers. 18W means it's doing less than 1 amp, which might work if you leave it connected for a whole day and don't turn the machine on. 
I have 4 USB-C AC Adapters. Three 45W and one 65W.  All three will charge my 920 (which came with the 65W charger). One of the 3rd party 45W adapters won't charge my 910. That's mostly due to the charger not recognizing the 910 and falling back to 5v. 
For best results, I wouldn't use anything smaller than 45W. 

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recently bought a T470s, very happy with it so far. Tried out USB Type-C charging from my powerbank and it doesn't react. Is it the cable, the power bank or is it possible to charge through powerbank at all?
Powerbank 10000 mAh, 3.6 V, 36 Wh
Input 5.0 V/2.0 A
Output 5.1 V/2.1 A
Cable - random 2$ Male USB 2.0 - Male Type-C adapter
PS. If it's not possible to charge via powerbank, why would you give it a type-C port at all... Nobody is ever gonna use it for type-C AC power adapter, cause the port is on the right hand side... *palmface*


Go to Solution.

A:T470s USB Type-C charging via powerbank?

USB-C supports many voltages and there is a protocol for the power supply and the device to negotiate the requirements.  You have a laptop that needs 20V and a power bank that only outputs 5 volts.  If you look at your charger that came with your laptop, it can output 5V for your phone or 20V for your laptop.  (also 9V and 15V)  You need a better or smarter powerbank

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I am planning on buying a portable wall charger/powerbank and I just want to make sure it won't reduce my phone's battery life in the long run. The phone I have is a BLU Energy XL, which came with a 9V/2A charger that plugs into the wall. However, the powerbank that I am most interested in provides 5V/4.8 or 5V/3.0A (or Qualcomm 3.0, which I am actually not sure about the tech specs) and most powerbanks in general I believe provide something like 5V maximum from USB type ports. In looking up some articles, I discovered that one should try to match the voltage of a replacement power supply (in this case, analogous to my powerbank) to the original power supply because otherwise this may impact the battery's lifetime. Is that true?

In general for my knowledge, how does one convert between something like 9V/2A and 5V/3A in terms of the impact it has on a battery? I can kind of conceptually understand the impact that current has in that it really sets an upper limit for the Amps that a power supply can find and the higher the amps for a given voltage, the faster a device will charge. Not really sure about the impact of voltage? Can one just compare the power of the different chargers like 9*2= 16 watts vs 5*3=15 watts?

Thanks in advance!!

A:Powerbank Compatibility (Replacement Power Supply)

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Hi,I got and AUKEY PB-XD20 with USB PD (Power Delivery) 12V 1,5A - 18W.When I connect it to my yoga it charges it for few seconds than disconnects. Repeating the cycle over and over. The thing is - when I turned Yoga off and leave it connected to this power bank time the % of the battery is going up.When Yoga is up, after few cycles it gets crazy and hangs - forcing me to restart it. Can someone at Lenovo take a look into it and allow to charge it with some lower wattage while off? I do not want to break anything, but this cycle is probably worse than constant power delivery.

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Hi, is possible and safe to charge Ideapad V330-15IKB via usb-c with PowerBank 20V/4,7A output ?

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Hi,I have read that input voltage is 12V 2A,the Ac Adapter have 5.2 V too, it is possible charge the YOGA BOOK YB1-X91L X5-Z8550 with a power bank? or must only 12 V?regardsCristian

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I am totally disappointed in Lenovo's customer support. My lenovo 710s was bought less than 1 year ago (as of 10/6/2017, when I sent it in for repairs) and had 2 years warranty (1+1 year of extended warranty). I sent my laptop for repair due to a white spot issue on the monitor, affecting viewing of webpages and videos. However, the laptop was returned after 3 weeks without any fixes/repairs, as Lenovo claimed that it was a cosmetic issue. I wrote a message on their customer care website on 3/7/2017. However, they ignored me and there was no reply to date.  I thought Lenovo is a reliable and popular brand. However, it turned out to be a horrible decision, much to my dismay! 

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Hello !I've this old laptop whici is still useful to me. Alas the hard disk died on me and I could not find the recue CD I made when I bought it.I was able to install Vista home basic using the key found on the sticked on the back (barely legible... ) And had to activate throug phone .... But the computer is running right. I was able to get the proper driver using Google but found nothing in the French support Lenovo website ...I would like to get all the proper software this laptop came with (Power management, update, fingerprint.... ).Do you know if there is a "legacy" support site ?Many thanks in advance for your help.

A:Lenovo 3000 N200 laptop (0769BAG) looking for Vista Lenovo software

Yes, the EOL site is here and your machine is listed.

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hello. My name is Raghavendra mishra.my mobile number is +918860610601.I Purchased a laptop on 9 th of feb 2017.when i open this laptop when i reach home then i found a red pixel on the screen.then i call to support team of lenovo for DOA. After hearing me they tell to send the picture of screen to sosupport after one day they say that we cant see any pixels so i visit customer service centre at noida after diagnosing my system they send all report that they found spot on screen to lan care.after one day i received call from support team and they say your DOA request and part replacement team has been denied they say that this is a general issue.and we cant do any thing.i m very disappointed after buying this laptop because i don't expect this type of service from lenovo.I attach the pics of screen where a red spot on left upper side of screen is found. thanks&rgards Raghavendra Mishra

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"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
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Lenovo support | +1-888-995-2099 | lenovo customer service

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Purchased a g50 80 laptop lenovo and within 6 months the screen goes kaput.I connect external monitor and laptop is working , I check with lenovo and I am told that it is still under warranty and that I have to ship it to Lenovo facility in Kentucky .After shipping to Lenovo facility in Kentucky . I get an email from sutherlandglobal.com, and attached is a quotation of 265 $ to repair my laptop, in the notes it mentions that the screen is not covered under warranty because customer broken the screen ,anybody with the same problem--help When I called in for lenovo support , I got an email which clearly states that Lenovo is going to cover the warranty and also ship my laptop back free of cost , but the quoatation i got from sutherlandglobal also tags along shipping cost , and yes I did try calling and finding out but the Phillipino call center does not know why that is the case, please help me understand what is going on 

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