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HP ENVY touchsmart + HP ENVY 34c

Q: HP ENVY touchsmart + HP ENVY 34c

Hi, I connected HP ENVY TouchSmart 17" with HP ENVY 34c Monitor over HDMIand resolution on Monitor is 3440x1440 @30HZ is it posible to get it at 60HZ somehow? I tried to connest with HDMI > DP cable but then there is no signal My Laptop has onli HDMI output thanksA

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RELEVANCY SCORE 200
Preferred Solution: HP ENVY touchsmart + HP ENVY 34c

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 81.2

So i recieved about 2 years ago an HP envy 15 notebook as a gift for school and for the first 2 months it was fine but then it started to get really slow and the keyboard typing was not mathing with the tping on the screen, then the same with the mouse track pad and crash on me occasionally and after that i did not use the laptop for a long time until i recently pulled it out and it is still doing the same things but now when i try to do work on it and also play music with youtube it freezes the computer and would crash and reboot and it does get anoying  when i am trying to do work not only with youtube but by itself too. Also my battery is not holding up. i use it with the screen brightness pretty low without the keyboards lights and it would say i have 3 hours but it would already start to die in a little over an hour. i just need to help with problem so i can use this computer properly.

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RELEVANCY SCORE 81.2

I just updated my bios to the latest version released in 2017.   After doing so I have a paper weight.  I was running no other software/applications at the time and I used HP service Pack to do so.  I am frantic,  I receive no post screen now, no Idea how to fix this, Ive even gone as far as unplugging  both battery and power cord (which I knew wouldnt have worked but I crossed my fingers and said a small prayer).   What if anything can I do to once again havemy laoptop functioning again?  Should I never have trusted an approved and HP released bio update package? PLEASE PLEASE HELP!!!

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RELEVANCY SCORE 80.4

So I think my computer is either shorting out, or the mother board is fried. I have a powersupply, I plug it into the wall, it lights up green, and then I plug it into the computer, and you can faintly hear an electrical sound like it's shorting out for a second, and then the light on the power supply goes out. Any ideas?

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RELEVANCY SCORE 80.4

hello.it's been 2 years since i use this pc and it works just well,but today,when i turned on the pc it can't boot. It just turned on,but the screen show nothing,and when i say nothing i mean really really just like it doesn't get turned on. i tried to push the DVD button and it is still working,the light on the power button also work,and everytime i tried to turned it on and off the sound of the pc turned on still can be heard. so its just like everything is ok but the computer isn't booting.ussually before this happened,it took only 3 seconds after i turned on the pc,to boot into the loading screen,but now it does nothing.one day before,i upgraded to windows 10. and it is still working,the next day it is also still working,then i shut it down. the next time i tried it(ijust about 15 minutes i turned it off ,it won't boot. ) i don't know if this is related,but in the internet people said that things like this happened because of the hardware and not the software.please help me,i really need this pc to get back to work thank you,and sorry for my bad english

A:HP Envy 23 touchsmart won't boot

@adrian_sts?
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 80.4

HP Envy Touchsmart M6 Sleekbook turned off suddenly and won't boot now.   Power and WiFi light for a few seconds and then nothing, will not actually power on.  Following some related posts I openned it, unplugged battery, plugged in wall and tried to power on. The same lights come on, the power button and wi if for a couple of seconds and nothing. This time though the fan did come on, or at least it sounds like a fan, it's a whisper fan so it was always unnoticeable.Is is there something else I can try? Desperate....  

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RELEVANCY SCORE 80.4

I also have an HP laptop with a loose or broken left hinge.  Bought it through the HP website.  How do I get this fixed before it breaks the whole computer?  Thanks!

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RELEVANCY SCORE 80.4

Hi Recently had comupter wiped due to disk error.  Now powers up but goes no further.  Cannot get into BIOS or get any further. Just blank screen and fan/light is on Tried booting from USB and DVD to reinstall windows but no joy. All I really want to do is get running again with any O/S.  I have most of my data secured and expect to lose the rest

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RELEVANCY SCORE 80.4

I own an HP Envy TouchSmart 15 Notebook PC product number: E0K05UA#ABA and Model: 15-j053cl
 
I had a couple plastic screw inserts that hold the right side hinge to the top cover of the laptop break due to very high strength of the hinges which caused the top cover of the laptop to pry apart from the base enclosure when opened (a problem many owners of this laptop model have had). Since I was out of warranty I ordered a replacement on Ebay using the correct part number 720570-001 and disassembled my laptop to make the repairs and loosen the hinges while I was at it. I swapped out all parts being careful to note where and how plugs and ribbons were connected so I could put it back together correctly. Now after having it reassembled it will not turn on.
 
I get a white LED light to turn on when I plug in the power cord AC adapter (should be amber/orange in color to signify it is charging the battery) but no other sounds lights or signs of life. I have attempted to remove the battery and power cord, pressed the power button for 8-30 seconds to drain power and do a reset and then try to power up with plugging in the power cord but it won’t turn on. I also tried to power up by removing one part at a time including the hard drive, two RAM sticks, and wireless card but still not able to turn on. Do you have any ideas for what may be wrong or steps I can take to troubleshoot? Is this possible a mother board issue? Everything was working fine before embarking on this r... Read more

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RELEVANCY SCORE 80.4

Hi, i have buy a ssd drive for my portable and I want to install it and flip the first to second drive. I'm unable to find a place in Canada to buy the part. ref: 720237-001. What can I do ?

A:Second HDD for HP ENVY TouchSmart m7-j078ca

The HP kit includes both hard drive caddies and the short and long cable. You likely only need one caddy and the short cable for just the secondary drive. These are available at newmodeus.com: https://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=542&zenid=d9ac... I have purchased and used one of these myself and can vouch for it. If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 80.4

Hello. I've owned my HP notebook for just over 2 years and it has suddenly stopped working. I noticed yesterday that the battery was running low, despite being plugged in to the charger. I've removed the battery and had the charger tested - which works. I went to turn the notebook on today (knowing there was a good hour of charge left), after putting it to sleep yesterday, and now it won't turn on at all. It is worth pointing out that I have noticed a screw missing from the top left of the underside of the notebook (near the charger port). After some time, this has caused part of the plastic cover underneath to crack and pull away from the keyboard part. It is usually made worse when I open the laptop, but I just push it back together after. What might have happened and what can I do to get my laptop working again? Thanks for any help.

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RELEVANCY SCORE 80.4

Greetings,    I have owned this laptop for over 2 years and have encountered many problems which have required me to open up my laptop and remove debree/dust from the interior. My last adventure included removing the fan and heatsink from the inside, but when I assembled the laptop back together it will not start up. When plugged in the white led light still shows next the the charger socket, but the power button will not light up after several tries. The fan does not start to spin either.   I have tried the hold the power for 1 minute idea, but it does not change anything.I have 3 possible conclusion that are very unlikly to me.1.  I worked on carpet and had static  electrickery! Doubt it.2. The harddrive is not working properly3. The memory is not working properlyAny fixes to these above? any other possible causes?  

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RELEVANCY SCORE 80.4

I want to upgrade my laptop keyboard to a backlight one. Any one can help me telling me the difference between  * SPS-KB ISK STD BL BLK CURVE US* SPS-KB ISK PT BLK CURVE US Thank you for any help

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RELEVANCY SCORE 80.4

Hi, I'm having troubles turning my laptop on. I have a Hp Envy 15 Touchsmart. I've tried doing a reboot by taking the battery out and holding power for a minute and trying to reboot it but nothing happened. It was plugged in and fully charged when it turned off. The charging light is still on when it is plugged into the wall.A few weeks ago it randomly restarted and shut off when I was watching a movie on it but it rebooted no problem.My phone fell out of my hand 3 nights ago and landed just left of the track pad when it shut off and won't turn back on.

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RELEVANCY SCORE 79.2

Last year while my daughter was at school she started reporting to me that her HP Envy Touchsmart 15" laptop's case was pulling apart at the corners.  Then she started reporting hearing rattling noises inside the case, then the fan stopped working.   I called HP support, and was told by one person the laptop was under warranty, but that wouldn't be covered because of normal wear and tear.  I called back later and then was told the laptop was not under warranty.  I called back several times, and got a variety of answers all of which added up to between $300 and $500 for repairs on a laptop that I spent $700 on! When she came home for a break from school, I took apart the laptop and removed the debries from the fan (I had purchased a replacement fan which I didn't need) and the laptop stopped overheating.  Next I tackled the hinge problem which by this time had progressed to be both hinges.  The weak plastic connections on the bottom were in bad shape, cracked and peices missing.  So (being the brain surgeon I am ) I decided to use epoxy to more firmly affix the hinges to the case.  That fix has now failed. I have seen and posted on other threads that this type of failure is (despite what HP support says) fairly common in the whole line of HP consumer grade laptops!  Before this, I had mainly used HP business grade laptops and had thought that the quality there would also be in the consumer grade laptops.  My... Read more

A:HP Envy Touchsmart 15 Hinge Problems

@wjs123

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 79.2

My laptop goes to sleep after a time with no activity, which is fine.  However, it NEVER wakes up.  I always have to make sure it is unplugged and pull the battery to restart it, which is a hassle.  I would like to say that this occured after my Windows 10 update, but that is not the case.  It has always done this.  I'm ready to ditch it and go back to a Dell.  Please advise.

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RELEVANCY SCORE 79.2

I have an Envy TouchSmart 15 Notebook and the hinges are failing.  I have looked on the forum and this appears to be a recurring problem with this HP model.  The notebook is not used all that much and has never been dropped .  It appears the screws have stripped out and are missing on both sides of the computer.  

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RELEVANCY SCORE 79.2

Hi! Please help me. I didn't like HP and will never buy again and won't recommend to others if you don't help. The problem has made me mad. HP and AMD don't support their customers at all once they sell their products. I bought HP envy TouchSmart amd a8/a10 with dual graphics. [768MB ATI AMD Radeon HD 8650G + 8750M Dual Graphics. Problem is  Graphic apps crash such as Unity 3D, Cinema 4D, Photoshop, 3DS Max etc. Downloaded lots of drivers but nothing changed. Downloaded drivers through the serial tag, product model and also downloaded drivers from AMD.

A:HP Envy AMD TouchSmart Graphic Problem

@maseed Hello;Allow me to welcome you to the HP forums! Sorry to hear about your graphics problems ... but making threats like "won't recommend to others" is certainly NOT going to help your situation ... This is the HP product page for your PC:  http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-TouchSmart-15-j000-Notebook-PC-series/535498... The ONLY drivers you should be using are the ones linked on that page -- sp63449 dated 9/25/13. Your PC has Switchable graphics and the drivers that are downloadable from AMD are not designed for your hardware.  While those MIGHT work, in all likelyhood, all they will do is hose up your display. If you have forced the install of other AMD drivers than these, then use this utility to cleanly remove them before installing the ones from HP:  http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspxGood Luck

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RELEVANCY SCORE 79.2

Hi  I accidentally delete the recovery (in drive D), can i know what drivers should i download in order to restore my laptop to factory settings? I have seen plenty of drivers available in the Driver of HP Envy TouchSmart 14-k029tx Sleekbook, do i have to download all of that? Thanks  

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RELEVANCY SCORE 79.2

The hinge on the left side has popped up as the base of the metal hinge has separated from the frame. Laptop was puchased from Costco in 2012.

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RELEVANCY SCORE 79.2

(I coulnd't find any category that best matched my question - I think this is the closest) Hi,  Does any of you know where I could buy an HP Envy TouchSmart 17 Notebook from around 2014 (NOT the new models with the 6th gen core i7)?  I saw that I could get one with an Nvidia GeForce 750M, 4 GB of graphcis DDR3, an i7-4900MQ (quad-core, 2.8 GHz turbo to 3.8 GHz),16 GB of RAM, and dual hard drives.   The Maintenence and Service Guide for the system I'm looking for (as well as other configurations of it) is here: http://h10032.www1.hp.com/ctg/Manual/c04091762. I did find one on eBay, however it did not have the exact configuration I want; you can see that listing here: http://www.ebay.com/itm/RB-HP-ENVY-TOUCHSMART-17-J141NR-I7-4700MQ-2-4G-wbr-Hz-16GB-1TB-1-wbr-7-3-034... So, do you guys know of any place I can buy the notebook I'm looking for?  I didn't see the exact one on eBay or Amazon. Thanks very much to all who reply.

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RELEVANCY SCORE 79.2

I have the same left hinge problem I keep reading about on the Forum. Also my Wi Fi Adapter stopped working when I had to upgrade From 8.1 to 10. What can I do?

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RELEVANCY SCORE 79.2

Does anyone know the HP part # or specifications such as measurements to find a replacement?

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RELEVANCY SCORE 79.2

Please help - the hinge on my HP ENVY TouchSmart Sleekbook 4-1105dx split apart last week. I can't open or close the cover now, as it causes the top section to separate and pieces of plastic around the hinge break off. I've looked online all week and see many others have had this happen, but I can't find any instructions from HP on what we're supposed to do. I cannot lose my computer. I use assistive technology, because I can't write or type without pain. I have to get this fixed before the laptop breaks, or I won't be able to my work or anything else. 

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RELEVANCY SCORE 79.2

 Does anyone know what this part is?  I'd really like to know its part number because I'm trying to order a replacement.  It has the power button on one side, and on the internal side it has screw-ins for the fan and one of the speakers.  It is a black plastic part that runs along the side that the fan blows out and flattens out on both sides.  It was glued to the metal case.  Any help would be greatly appreciated, thanks in advance!

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RELEVANCY SCORE 79.2

Hello,I purchased an HP Envy Laptop my first year of College, and it has served me well to a point.But recently, I noticed that there was some separation happening in the body of the laptop, just next to the right hinge area. The "metal" and plastic pieces of the casing were pulling apart from each other. This began to cause problems with my disk drive as well, I believe. It became more concerning when it began happening on the right side as well, and likely caused problems with the fan.At this point, the left side of the casing, right by the vent snaps out and back into place whenever I open my laptop. As this is a problem that could be getting worse virtually every time I use the computer, it makes it stressful to enjoy my HP device. If this continues, more problems will undoubtedly arise.I need a solution to this, lest my HP experience be ruined.Thank you for your time. I do appreciate and respect it.

A:Problems with HP Envy Touchsmart 17 Casing

@Nvella

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 79.2

I purchased an HP Envy Touchsmart 23". It was used little over the three years. Last week, when starting up it started to display the message reading "Critical error/your start menu isn't working. We'll try to fix it next time you sign in". After several attempts of power off and restart, hoping the fix would happen, my HP simply stopped responding to the power on switch. The power on switch would light up indicating that the power was on, but the screen would not light up or indicate activity. Best Buy, where I purchased the computer, could not assess the problem locally - they could only arrange to send it to somewhere in BC, for an assessment that would take 2 to 6 weeks. Can anyone help?

A:HP Envy 23 TouchSmart - startup failure

Gps3, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.  Also, have you upgraded to Win 10?

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RELEVANCY SCORE 79.2

looking for lcd and digitizer for  HP ENVY TOUCHSMART 23SE-D494 ALL-IN-ONE 651934-006 lcd and digitizer687535-001 (white)can some one help me 

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RELEVANCY SCORE 79.2

Trying to disable my touchscreen. I went to devices, human interface. There is no option for a screen, only HID compliant devices. Could not turn it off under Pen and Touch either. I have Windoes 8.1.
 

A:Disabling touchscreen on HP Envy 20 touchsmart PC

Some times it'll be under a different name/description.

Can you post a pic of the Device Manager with the HID expanded?
 

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RELEVANCY SCORE 79.2

Laptop won't power on but the LED light @ the plug in lights up(white/orange). I've tried a hard reset... battery in or out no power nor does the fan come on.

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RELEVANCY SCORE 79.2

Hello,  I purchased an HP Envy Touchsmart 15 a little over a year ago. The hinge seems to have come unglued fromt the inside. I read that the HP Envy is prone to this, since the hinge is glued in production as opposed to being fastened with a screw. I'm a graduate student, and I'm unable to use my HP for schoolwork due to the faulty hinge. The computer has been handled carefully, and it's never been dropped. This is my first HP. It was great when it was working; however, a laptop that costs nearly a grand and works only for 1 year due to the construction is extremelhy dissapointing.  I'm wondering if anyone else has had this problem and how it was handled by HP. I purchased it through costco, so I should have an extended 2 year warranty on the device.  Thanks in advance,  Alexandria

A:HP Envy Touchsmart 15 Broken Hinge

@AlexandriaP ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 79.2

My bios has an administrator password that I don't know I got after making 3 failed attempts a message saying system disabled and a code 51249152. Please help if anyone knows how to.

A:I have a hp envy touchsmart with a admiadministrator passwor...

@Mdg2? Enter 44121194 Regards, DP-K

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RELEVANCY SCORE 79.2

The hinge on my laptop is broken. I have seen a few posts about this issue but I am a student and can't afford a repair. I'm guessing I'll just have to put up with it until it's finally unusable

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RELEVANCY SCORE 79.2

Looking for a digital pen / stylus which will work with an HP ENVY TouchSmart 15-j067cl Notebook PC.  

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RELEVANCY SCORE 79.2

Hello, Today when opening my laptop the left hinge started to binde and I noticed that it had broken.  When trying to see what was going on and opening and closing the laptop a few more times, the right hinge broken.   It was not dropped and there is no physical damage to the lapop.   My 2010 HP Pavilion dv7 Laptop hinges are still going strong....7 years later.  Can anyone tell me what my possibile solution are to this problem?   Thank you,Nathan Jones 

A:HP 15" Touchsmart Envy - Both Hinges Broke on Same Day

@Nate5452

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 79.2

i need to transfer all my data and photos tmy new Notebool 17 x173dx.also is there Bluetooth in my new device.;

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RELEVANCY SCORE 79.2

What ac adapter does the hp envy 17-j140us use??And is there a store i can buy it at instead of having to buy it online?thx for any help i can get

A:envy touchsmart 17-j140us ac adapter

You will find all compatible parts here:http://partsurfer.hp.com/search.aspx

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RELEVANCY SCORE 79.2

Hello HP Buddies, I have an HP Envy Touchsmart laptop model M7-J178CA  / Product: E8A17UA#ABL and it works fine in stock form. I installed a brand new Samsung 840 EVO 1TB SSD using the correct adapter kit Part number: 720237-001 Part description: HDD Hardware Kit http://www.newmodeus.com/shop/index.php?main_page=product_info&products_id=542 and I have the following concerns: 1) Windows disk management does not recognize the SSD, nor does the latest version of Samsung Magician.  I think I need to enable ACHI mode (or the equivalent) but I am not sure how to do this as there does not seem to be anything in the BIOS to allow this. 2) I ordered a USB to SATA adapter (not here yet!) Can't I enable the SSD from the HDD Hardware Kit SATA cable / connector? I know there can be problems enabling an SSD via an external HD USB case, so I did not try that. 3) I want to clone the Samsung 840 EVO 1TB SSD to the original HP 1TB hybrid drive, is it true you can't clone the Windows drive while in use? 4) I have a bunch of other PC's (some with Acronis True Image) and some external HD USB cases.  Can I clone the Samsung 840 EVO 1TB SSD to the original HP 1TB hybrid drive, by putting the SSD in one external HD USB case and the original HP 1TB hybrid drive in another external HD USB case and use Acronis True Image? 5) I thought Samsung Magician can clone boot drives similarly to Acronis True Image, no? 6) Does my HP Envy Touchsmart lapto... Read more

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RELEVANCY SCORE 79.2

Hi there, The Wifi on this laptop keeps either dropping connection, or changing to a "limited" network. Sometimes it works fine, but more often than not it drops out. All other wifi enabled devices in my house work fine, so I know it's not the internet. I've also tested on two other networks where the same dropping out occurs. I have no idea where to begin with this really so would be grateful for any help!  Windows 8 64 BitIntel Centrino Wireless-N 2230 (up to date) Thanks











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A:Wifi problems on HP Envy TouchSmart 15

xshellx159 wrote:Hi there, The Wifi on this laptop keeps either dropping connection, or changing to a "limited" network. Sometimes it works fine, but more often than not it drops out. All other wifi enabled devices in my house work fine, so I know it's not the internet. I've also tested on two other networks where the same dropping out occurs. I have no idea where to begin with this really so would be grateful for any help!  Windows 8 64 BitIntel Centrino Wireless-N 2230 (up to date) ThanksHi,Welcome to the club!! There are plenty of users with the same problem. I suggest to download the latest drivers:https://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=3507&DwnldID=23258&lang=eng&iid=dc_rssIf this won't help upgrade the card to Intel 7260:http://ark.intel.com/products/75439/intel-dual-band-wireless-ac-7260Users confirmed that this chip works on Envy TS 15 models.

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RELEVANCY SCORE 79.2

I downloaded an installed the windows 10 update. Since the update, my computer will not boot up. It gets to the HP logo page and stops completely... PLEASE HELP!

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RELEVANCY SCORE 79.2

My laptop is a few years old but I have seen that this a chronic problem. The case is coming apart on both sides by the hinges. The hinges now do not work properly. Let me know what I can do!

A:HP Envy Touchsmart 15 Broken Hinge

@lohma004

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 79.2

The computer was stuck on the HP screen and I ran a test and the hard drive failed. I bought a new hard drive and was about to start recovery but decided to power off and reboot before starting the process. I now have a blank display. The lights are all okay, fan is running and    no beeps for errors.  Does anyone have any idea how to get the display to start working? I tried all types of keystrokes but nothing seems to work.  Going to give it one more try before I send this computer to the junk yard.  Thanks  

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RELEVANCY SCORE 79.2

HP website broken, cant find the pages with this model drivers HP ENVY TouchSmart m6-k025dx Sleekbook

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RELEVANCY SCORE 79.2

HiLooking for the BIN & SIG files to be able to reflash BIOS using UEFI to F.25 as it seems to have been corrupted when upgrading to windows 10.  Can anyone poing me to where they can be downloaded from please? regardsReg

A:ENVY Touchsmart BIOS update

Hi @r2d2hp,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the BIOS. I will be glad to help you. You can find the BIOS and Chipset file at support.hp.com.Select the OS as windows 8, not 8.1 Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks. 

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RELEVANCY SCORE 79.2

What do the function keys on the hp envy all in one mean?













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A:hp envy touchsmart function keys

Hello Buteruski44,

 

My understanding is that you would like to know the meaning behind the function keys, is that correct? I will try to explain that as best I can.

 

Normally the function keys have different purposes, from adjusting brightness, putting  the computer to sleep, and depending on what type of computer you have there could be a mute key. Also, here is a document that might help you a little bit better.

 

Let me know if you have any other questions.

 

Thanks 

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RELEVANCY SCORE 79.2

Bought Envy in December 2014.  At about 19 months I noticed the hinge was not working right and I found a small screw which fell out.  The hinge has gotten worse over the last month or so even though I  have been careful with it. I am the only user.  I saw many other posts about hinge problems on the envy.  Is Hp doing anything about this problem?  I believe its only a one year warrenty.  Am I SOL because of this?

A:Hinge problem with HP Envy Touchsmart

@mas1064

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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