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Apple iPhone Experts - Can iTunes on iPhone Make Changes on Win7 PC?

Q: Apple iPhone Experts - Can iTunes on iPhone Make Changes on Win7 PC?

I am running Win7/Pro x64. My System Spec is in my Profile.

I do not have iTunes installed on my desktop. I do have an iPhone 5, a hand-me-down from my son.

Yesterday the phone needed to be charged. I attached it to a USB port. I was asked by the phone if I trusted my desktop. I said yes. I was told that there were no new images on the phone to import, a fact I already knew. I've encountered this dialog before. It seems to be part of the procrustean Apple way of computing.

What troubles me is that a process started about the time I plugged in the phone. At a rate of 5-10 files/sec the 'modified' date was changed on over 3,500 jpg files on my data drive. I've not analyzed the order in which they were processed but suspect that it was A-Z on the file names and also on folder names.

Could this behavior result from iTunes running its 'sync' process? If so, is there anything I can do to prevent it from happening again?

If we have no Apple OS experts on this forum, does anyone know of an 'Apple forum' that is as respected as sevenforums is in the Windows world?



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Preferred Solution: Apple iPhone Experts - Can iTunes on iPhone Make Changes on Win7 PC?

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Hiya... i really hope you can help!

My iphone 3gs, getting old now, was running super slow and after numerous restarts and removal of apps and music still running slow, i decided to restore to factory settings.

All went well until going back to try and access the iTunes store to "reboot" the phone, now i can not access the iTunes store, or any HELP, or any ANY APPLE sites.

I was using my oldish toshiba laptop (vista business) and thought it may have been that, but upon connecting my phone to my brand new Acer desktop i was then unable to connect to apple from it either.

I have tried every firewall and anti virus connection to be lifted and also followed directions previously posted about LAN setting or proxy settings. All is as it should be....

I have reset internet explorer but nothing...


Another interesting fact is i am unable to uninstall iTunes from the comps. as when in add/remove install/uninstall programs it does not allow me to right click on it...
Does anyone have any other ideas???

Waiting with baited breath!! =-)

A:Iphone Restored now can't access any Apple Websites (itunes store)

What do you mean you can't access the iTunes store to reboot your phone? iTunes doesn't sell anything to reboot your phone.

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How to make your own iPhone Ringtone and transfer it to your iPhone directly?

A:How to make your own iPhone Ringtone and transfer it to your iPhone directly?

Here's a paid one....
Seems to be a few listings.
Google search.

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Howto transfer iPhone 5 contacts to WIN7 without iTunes using freeware?

A:Transfer iPhone 5 contacts to WIN7 without iTunes

Don't take this the wrong way, but google is your friend.

That search right there has several options for copying your data from your iphone (including contacts)

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Hey first time here...I am not a "computer guy" and I managed to get myself in trouble--so I could really use some help.

While my iPhone was syncing, I was cleaning my inbox in Outlook...first item I deleted (to the "trash" folder, caused an error message to pop-up.

I have since tried the obvious...Restarted Outlook
Ran Registery Mechanic (found no errors)
Ran Ad-Aware SE Personal (found no errors)
Restarted my computer and then restarted Outlook
Re-synched my iPhone and then restarted Outlook

In each case Outlook opens and within 5 seconds I get the error message.

Any ideas would sure be appreicaited.

A:Apple iPhone & Outlook / XP

Hi EBossHoss

Can you list the error message please?

Try disconnecting the phone and then opening Outlook too, to see if you still experience this error.

Also don't run a registry cleaner meanwhile.

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If I click "MobileMe" in control panel I get 4 error messages in a row, saying procedure entry points cannot be located in the dynamic link library.

What does this mean?

I'm also having problems with opening my iphone in windows explorer. Even with itunes running.

I don't want to "sync" or backup. I just want to copy files from my phone to the hard drive then delete the files, using windows explorer. But I can't find any option do this unless it does it automatically, which it mostly doesn't do

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I have recently upgraded to windows 8.1 on my hp pavilion x2 11. When I plug in my iphone it now wont connect. Both the phone and the computer make the pinging sound that it has connected and disconnected repeatedly but the computer never recognises the device. I have had it connected before and it will connect a new ipod nano which is in the house. I have used every cable in my house (and some borrowed from others) I have searched for drivers and and downloaded all the hp recommended ones and googled everything and just cannot seem to get any answers. Not being able to back up my phone and move my music around means a big part of what i use the computer for is no longer available Has anyone got any suggestions?

A:windows 8.1 and apple iphone 5

Even i have the same problem with my Iphone 4I m using HP Pavilion(Model:15-n038sx), but in my case the problem persists back from the time i had windows 8and it is still an issue even after upgrading to Win 8.1 I have tried a lot, to re-install drivers etc etc.but now i m pretty sure there is no problem in iTunes, nor in Windows 8 or Windows 8.1 I m saying this from inferences and I would like to quote them :1. I m unable to connect my iphone in my own HP machine even though it has Itunes installed, and i tried without itunes, also tried many versions of itunes.But when I connected my iphone to my friends Dell Laptop, it smoothly got connected! As it should... 2. I dont have any prob in connecting any other phone in my machine.  But its certainly NOT apple's iPhone fault. I even posted out my query on Apple forum:https://discussions.apple.com/thread/6345808  please please solve this issue.. 

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And Toyota thought it was a bad year for them !!

Now it could be Apples turn.


A:Apple iPhone 4 to be recalled ?

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Apple to fix security hole in iPhone software.

Apple is planning to release a fix for a security hole in the software that runs on its iPhone, iPad and iPod Touch devices.

Related article: Theoretical attacks exploit iOS browser flaw.

The new browser security flaw in iPhones, iPods, and iPads could be more dangerous than initially suspected.

-- Tom

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I can't sync my iphone 5c with itunes as the apple drives are built for USB 2 and don't recognize USB 3 ports.  Any suggestions?

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This alas, is a very well known and oft posted problem (www.whirlpool.com.au) and appears unresolvable!

Basically my Iphone - sitting on top of the router - will not consistantly connect AND maintain the connection.

If I keep at it over and over again it will eventually connect but then lose same in a matter of a few seconds.

As this NETGEAR modem also handles my wife's PC and a laptop without any problems, I have to believe it is in the iPhone settings that the problem exists!

OK, I have done the following:

1. Done a factory reset on the NETGEAR modem
2. Reset the iPhone to factory (Yuck!)
3. Reset over and over again the NETWORK SETTINGS on the iPhone
4. Set up "another" network with NETGEAR to see if the default one it finds is "faulty"
5. Pretty well done everything that has been suggested on the www.whirlpool forums where, as above, thias is a very common problem, all to no avail!

Everything points to a weak, poor or broken NETGEAER conection but the little connection ICON comes in loud and clear and when I do finally get a connection it works fine - for a few seconds!

The iPhone worked well on this exact system setup after purchase and it is only in the last few weeks that it has gone bad!

Wonder if I reset the phone back to original via iTunes if that would work?

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I have an issue with using my Apple Airport Express that is driving me nuts.

I use my Airport Express to wirelessly play music to my receiver. I don't use it to extend the network or any of those other uses.

For two years, everything worked fine between my Windows PC and my Apple Airport Express. My computer could play songs to my Airport Express wirelessly, and I could load the Remote app on my iPhone and control the songs that iTunes would play, on my computer. Four months ago, the computer stopped "seeing" the Airport Express, and my iPhone could no longer locate the iTunes library on the computer. All the meanwhile, my spare laptop (which I was just using for testing of this issue, as it's too old and slow for my music use) could operate just fine with the Airport and iPhone with Remote.

I picked up a new PC to replace the aging one, and figured it would also fix my music issues as well. Well, it only fixed it in a very temporary and frustrating way. Now, when the PC loads up, it sees the Airport Express and I can use Remote on my iPhone, and I can play music across the network with it all just like I should be able to. Then, anywhere from 15 minutes to several hours later, it all stops working. The Airport Express option on iTunes goes grayed out. The Airport Utility program can no longer find the Airport Express. My iPhone can no longer find my iTunes library with Remote. But, if I reset the computer, it all works perfectly again, until it random... Read more

A:Connection dropped between PC and Apple Airport Express (and iPhone to PC)

FYI I tried disabling Norton Smart Firewall and all the intrusion prevention, and also Windows Firewall. The problem still occurred. Any ideas??


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I just got the new iPhone 4S and I have a 3GS as my old phone with no way to transfer my contacts. I was told I could save a backup of my 3GS to itunes, then load the backup onto my 4S.

Well my 3GS won't backup, it keeps saying "iTunes could not backup the iphone because an error occurred" without any error code. I've wiped my old backup, I've cleared sync history. I'm using a PC with itunes with the latest itunes version 10.5.

What can I do to get my contacts over to the new phone?

A:Error backing up iPhone - trying to transfer contacts to new iPhone 4S

You may have to load them one at a time.

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Hi, I did a quick search in this forum for iphone related threads, but didn't see any that fits the bill of my problem, so I have started this thread. If it's in the wrong section, please let me know and I will move it.


Laptop - Dell Latitude 610 (1.7 GHz, 512 MB)
OS - XP Pro SP3

I am syncing the iphone 3G through itunes with my Outlook contacts and calendar items without any problem on my PC at home, but it's a completely different story at work with the Dell laptop. When I first got the iphone, it worked fine with the Dell for a couple of days, but when I came to work after the weekend, everything went south.


Once I hook up the phone with itunes, it registers it, but when I hit the sync button, it goes to sync with my contacts, and stays that way for eternity. 10-15 minutes goes by without any changes, and meanwhile, the machine slows to a halt. I can't run any other program in parallel, and it would take 30-40 seconds just switching in between windows. So I would have to manually cancel the sync. Afterwards, the machine remains slow as molasses. I go to Task Manager and would see that the OutlookSyncClient.exe continues to run even though I exited itunes. This is not the case on my home computer. When I exit itunes, that particular process stops as well. If I click over to the performance tab, it would show spike sin CPU usage, and off the chart PF values, like in the GB range. It also is taking up 40-50 MB of memory as well... Read more

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Google is my home page in both IE and Firefox, since Monday my home page gets redirected to apple.com. The redirect lasts maybe an hour at the most and google.com is once again reachable.

Today is Wednesday and the problem has now spread to 4 other computers on our network. We can use altavista or any other search engine without issue, only appears to be affecting google.com. This isn't a searching rediection whereas we don't even get to google to enter in a search, just gives the apple.com iphone advert page.

I've run Malwarebytes, SuperAntiSpyware, SpyBot, Spywareblaster, and ran scans with Norton. Malwarebytes found a few infections and I removed those, but the redirection still happens.

I'm also using a modified hosts file I found in these fourms.

I'm curious as to why this redirect only lasts for a little while then comes back, also I would like to know if my laptop is still infected. I have Hijackthis and the other programs downloaded and ready, just need someone to read my logs.

*DDS will not run on my Vista x64.

A:Google redirects to apple iphone page 64bit Vista


Please do the following:

Download OTSto your DesktopClose ALL OTHER PROGRAMS.
Double-click on OTS.exe to start the program.
Check the box that says Scan All Users
Check the box that says 64 bit
Under Additional Scans check the following:File - Lop Check
File - Purity Scan
Evnt - EvtViewer (last 10)

Now click the Run Scan button on the toolbar.
Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post.

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I already have a home security camera system. What I'am looking for is software I can put on my desk top that will notify me on my iphone when motion detection is activated. As well as allow me
to monitor the cameras from my iphone.

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How do I transfer iphone music that is in itunes to window pc itunes ? this include purchased and non-purchased from itunes.

A:how to move iphone music in itunes to windows itunes

You can't transfer non purchased music to iTunes from your iphone, you will have to import it from another source. For the music purchased from the iTunes store there are two ways to do it. The easiest is to authorize the computer in iTunes and redownload the purchased items. Here's a link that explains both options. https://support.apple.com/en-us/HT201267 .

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I would like to change the icons of all my Apple devices mounted to my Windows 10PROx64 10586.14.

Anybody here on the forum, that can point me in the right direction - tried GooGle (images) already - for a nice set of icons? Thanks in advance.


A:Windows 10PROx64 10586.14 icons for Apple devices Mac / iPhone / iPad?

You might find sthg of use here:
Windows Icons - Windows 10 Forums

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Hi All

Need you help

I have one computer at home with two iphones been used on this machine
Each iphone has its own Apple ID account

When i plug both phones into the machine (separately) i can transfer copy all my files/contacts/music/videos onto each iphone because all the information is stored within the folder of itunes on a windows machine

What i want to do is to be able to have all contacts on one phone NOT to be transferred over to the other phone (at the moment all contacts from both phones are getting stored within itunes and then transferred over to each phone

I want to be able to have two seperate contact lists for each phone - is that possible?

A:iTunes iPhone help

This may help you out,
Sharing iTunes & iCloud Accounts in a Family | iLounge Article

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As anyone ever used another program to SUCSESFULLY put music onto iphone. Could really care less about syncing. What ever happend to just drag and drop. Anyhow im sick and tired of running w/itunes. any input would be awesome. Steve jobs should be ashamed of this program horible. Ive tried media monkey so far and i couldnt get it to work properly. Unless i did something wrong. Im running windows xp pro 32bit.

A:Itunes alt for iphone

Take a look at Winamp, it plays well with the iPod.
Winamp Media Player - MP3, Video, and Music Player - Winamp

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Hi, sorry if this has already been asked, I had a quick look around and couldn't find it though.
My itunes (version 10) has decided it doesn't want me to download any podcasts. I find the ones I want and when I click on the Free/download button it looks like it pushes but doesn't do anything. I can play the pocast (streaming) on the computer but it doesn't download. I have even tried clicking on subscribe and that doesn't work anymore either, (it asks me to confirm I want to subscribe and that it will download the latest one but nothing happens) Please note that I can download podcasts through my iPhone so I don't think the problem has anything to do with the phone

Also, every time I connect my iPhone and click sync, it says it has detected software that was downloaded on the phone and do I want to back it up to the computer. It proceeds to do this (according to the status bar) but then the very next time I connect it says the same thing and proceeds to back up the same apps again.

What the heck is going on??

Thanks for any help

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Hi, I have iTunes 9.0, recently updated and uninstalled the old version and re-installed 9.0 and updated iPhone firmware to 3.1 and everything is new and sweet, except itunes takes its sweet time to boot up and iphone connection freezes it for a few minutes while it establishes itself in the left bar of iTunes, now, that is a slight problem if I just want to sync one song and that song transfers in like 3 seconds, whereas the connection takes 5 minutes, so its a long time. Along with any suggestions on this issue, does anybody know how I can access the photo files on my iPhone? like the photo's I've taken myself.. I've found several programs to do so but they all cost around $20 and this seems a waste..

Any help, suggestions and replies are much appreciated,

A:iTunes/iPhone issues

nearly 30 views and 0 replies? if theres something I've done wrong, or something you don't understand, just let me know


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My iPhone 3gs will appear in iTunes and sync after reloading all Apple Software for two or three connections, then iTunes no longer initializes when the iPhone is connected.

If I deinstall all Apple Software and reinstall all the software, iPhone will work normally two or three times then becomes a ghost once again, Windows 7 PRO 64 does detect it as an iPhone and can access pictures ect, but iTunes does not detect or respond in any way. I have requested help on the Apple Community but got no response hopefully the Windows Community will be more polite

A:Iphone not detected in iTunes on win 7 x64

Go to device manager, and uninstall ANYTHING related to apple. Make sure your iphone is unplugged while ur doing it. Then, restart and plug it back in.

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Hello Everyone,

I have just upgraded to Windows 7 and have had minimal problems doing so. I am however having issues with my IPhone in iTunes. The upgrade has trasnferred everything perfectly but when I connect my IPhone via USB my computer recogines it (but as a Digital Camera) but iTunes doesn't.

Does anyone have any information on fixing this issue?

Any assistance would be greatly appreciatted.



A:Iphone not being recognised in iTunes

Hi Raptor and welcome to the forum!

Please make sure that you have the latest iTunes from Apple website. That should sort out your issues.


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So I have an iPhone 2g. Yes the original iPhone, a friend gave it to me. I connected it to my mom's mac, everything works fine, and it works fine with pretty much every computer I plug it into, mac or windows. It syncs and everything.
But when I plug it into my laptop, it's a Windows 7 Ultimate x64 Toshiba Satellite L505, it comes up in windows explorer as and iPhone, but does not show up in iTunes. I have tried everything. Starting iPod Service, turning on Bonjour, i got an old iTunes version, but nothing works. I DID manage to get it for a little bit. I just messed around with all the itunes services and managed to get it to work and I was able to add music and my apps and stuff. Then the next day I restarted my comp and stuff, now it's back to not working. I need to be able to sync my iPhone with my laptop. Any help people?! Please.

A:iTunes won't recognize my iPhone!

Hi there, you'll need to remove iTunes and related components from your PC and restart your PC.
Remove the following items:

1: Apple Application Support.
2: Apple Mobile Device Support.
3: Bonjour.
4: iTunes.
5: Quick Time.

Then restart your PC, download and install the latest version of iTunes from Apple - iTunes - Download iTunes Now
It must work.

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Hi got Windows 7 on my Toshba laptop I updated Itunnes to the latest one and since then my iPhone 4 or my iPad don't syncing all my details come up my name my phone just don't syncing I have tried deleted everything reinstalled Itunnes but still not syncing when I go to back up all my stuff it say it's never been back up one minute it looks like it's going to work it's like it's being blocked not sure what to do?

A:iPhone won't syncing to iTunes

Hi get message cannot sync iPhone an unknown error occurred (-54) can't find a fix I think Windows is blocking a file not sure

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i have the iphone 4s that windows explorer recognizes on 2 separate computers which are both running win8 and win7 ultimate.

itunes recognizes the phone in ultimate but NOT in win8.

i have tried different cables and an older iphone and itunes still does not recognize it win8.

i have the latest version of itunes ( and the latest drivers. there are no pending windows updates.

anyone else have this happening? what is the solution to get itunes to recognize the phone in win8?

A:iphone 4s not showing up in itunes

Hi, geb724! Welcome to the Eight Forums!

Have a look here:


It's been discussed in a few threads - there may or may not be a solution presented as I haven't read through them

All I know is my iPhone isn't recognized in Win8 8102 DP so I just boot back into Win7 to sync.

Once the Win8 Beta hits, I'll explore it more in depth.

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Hey all,

Im having a little trouble with iTunes and my iPhone on Windows 7 Ultimate. For some reason when ever i plug in my iPhone to my PC, it will recognize it as a Digital Camera, which it is ment to do, but won't be recognized in iTunes. I tested my iPod Classic 80GB just to make sure there wasnt any other problems but fortunatly itunes recognized it straight away.

My current PC spec is:
- Windows 7 Ultimate
- AMD Athlon 2 x2 2.90GHz
- GeForce GTS 250 1GH
- 4GB RAM (2x 2GB DDR2)
- 500GB SATA 32MB Cache HDD
- Bullguard 9.0 Beta Antivirus (Firewall Off)
- Zonealarm Firewall

I have now been looking on the internet for the last serveral hours for help and advice but nothing so far has worked.

So far i have tried:
- Uninstalling all apple software and restarting the computer, then reinstalling itunes (didnt work)
- Reinstalling the drivers (didnt work)
- Installing iTunes 9 32-Bit, which worked and detected the iphone but only came up with a message saying that i needed to install the 64bit version, which shows in a way that itunes and windows 7 can see it.

I really am now stuck as to what it might be, so anyone that can help me, i will be highly gratefull.


A:Need help with iTunes and iPhone on Windows 7!

Did you try restarting your iPhone?

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Last April my computer crashed and after it was up again someone stole my iPhone. I have been in the process of finding my music which was stored on my D: drive under "MP3's" After the crash and rebuilding, the D: became the J: I was able to save most of the C:\Documents and Settings\User\ files and that probably confused iTunes and the reinstalled iTunes didn't like that since most of my playlists had been created with the D: drive.
To make a long story shorter I have been able to find and add most of my music to my library, but there are a bunch of duplicates and a large bunch of files with sort of an exclamation point in the column b4 the title which seems to indicate that iTunes can't find those tunes but the same song is next to the unfound one's and it is recognized. I have tried sorting the columns by title, by artist, etc. but can nor sort by the exclamation point so that all of the bad tunes would appear next to each other and would make it easy to delete them. My only choice now is to hold down the CTRL key, scroll, and click on the bad file, and find the next one and click on it and after my finger and eyes are tired I right click and delete a bunch of them and then keep going. How else can I get the bad tunes out of my library?

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Win-8 Install was a breeze until ? Apple. iTunes ver 10.7 and 11.2 when trying to sync Outlook simply run processor to 98% and sit there with disnoted.exe, Outlook sync and one other apple program I can?t identify sucking up all of that 98%. No syncing of Outlook calendar or Outlook contacts happens. It just sits in this loop for as long as you let it. I let it run 2 hours once just to be sure the first ?sync? wasn?t the particular issue. iTunes will backup the iPhone and the apps. Just not Outlook

I tried installing in Win-7 and XP-SP3 compatibility. Same problem as described above.

11.2 will work on Win-7 on another Toshiba Tecra of the same age, but it occasionally locks the machine. (BRS reset to get it back.)

Naturally it works on XP and has for months.

Other than iTunes, all other programs, including 16 bit legacy, which I need, ran fine and had no issues with Win-8 GUI. In about 1 hours I knew it fine. Don?t know what the hubbub is about with some about the GUI.

Any rumors of a fix for this iTunes issue?


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Sorry about the cryptic title. I'm not sure weather this should be under phones or software but given it's phone related I thought I'd start in here.

Let me start by saying I do understand this sites policies and I'm not asking for help in illegal activities just trying to find some software that will backup and sync my iPhone, lock, stock, and barrel without using iTunes.

I've got a rather large dislike of iTunes thanks to it's rather useless format compatibleness and I'd say the same for the iPhone as well. But well the iPhone 4 was a gift so I have to figure out work arounds now.

Ok I found CopyTrans Manager and have been liking being able to use it to sync my music however using it means iTunes freaks out and tells me I have to do a restore. You can see why I don't like iTunes. Then because I figured out very fast that converting all of music to MP3's was going to take sometime. I jailbroke it in the knowledge that there was supposed to be alternative to the iPod player that read nearly any file I could throw at it. Did that and then discovered I hadn't dug far enough to find out that it's not operational on the iOS4. To compound the matter I'm having troubles activating my SIM which I'm partially attributing to the jailbreak so I want to restore it. However I want to backup all of my stuff in case I decide to go back at sometime in the future.

I found "91 PC Suite for iPhone" liked the look o... Read more

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So basically my computer got a virus and I had to wipe it with a fresh install.

The problem is I want to restore all the songs from my iPhone 4S to my computer. I want to keep the same playlists and songs that are on my iphone and somehow export all the songs to my computer?

Is this possible?

A:iTunes / iPhone restore

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Hello everyone,

Just wanted to let everyone know that I was excited with my purchased of the iPhone
and to my disappointment it does not work with Vista 64bit. I tried over and over, tried it in compatibility mode, disabled visuals nothing. So I called apple support and after speak to 3 different techs found out that Apple is not currently supporting ANY 64 bit os ( XP or Vista). So now I have my iPhone and can;t use it with my main PC. I know have to transfer any files I wish to use to my laptop and then sync the iphone from there. Argggghhh!!!


Just an FYI in case anyone didn't know or has had the same problem.
You can also do a search on Google. There are a few articles about this. (found them after the fact)

A:iPhone & iTunes on Vista x64?

Sad to hear , i read it yesterday
Hope they FIX it soon.

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I have tried everything possible to get my iPhone connected to iTunes. My "Computer" can read it, but not itunes. I've uninstalled itunes from the control panel and even with Revo Uninstaller multiple times. I've checked my Virus protection firewalls to make sure they are not interfering. I have also tried multiple iPods and its the same story with my computer, But i connect my iphone to another pc and it works just fine. HELP!!

A:iTunes Won't Find My iPhone...

I would start out here. http://www.apple.com/support/iphone/assistant/itunes/

Those are some troubleshooting instructions that Apple has to offer about connecting your iPhone to iTunes. Just come back if they were not helpful.

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Hi guys,
I have a slight problem - a client has an iphone and he backed his contacts up using itunes but the laptop he backed it up on no longer works so I have his hard drive plugged into one of my systems so i can get any files.
But I have no idea what format itunes would save contacts in or where to look.
And can I then put the file on another PC to import onto his new iphone 4?
I should point out that I don't use itunes myself and my client has been very vague as he doesn't know PCs.
Can anyone help
Thanks in advance for your help
Kind regards


EDIT: I found this link what about if you don't have a mac lol

A:itunes, iphone contacts

The link you provided in your edit is for Vista but I think I may have found what you're looking for.

The folder is hidden so, click on the Start Orb and type (without quotes) "%appdata%" and hit enter.

It the resulting Explorer window navigate to Apple Computer/MobileSync/Backup.

I took a look inside mine and just saw a bunch of data files. I imagine the info you're looking for is in there somewhere. Hope this helps.


Yeah, it appears in the article you linked that the guy used a Mac to decrypt the binaries for the address book data. He said "ideally" you'd use a Mac but didn't give any other alternative.

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Big suprise after backing up iPhone and attempt to restore.
iTunes 64-bit could not restore properly and I lost a generation of backups
Backup in iTunes64 in Vista
Any other experiences?

A:Windows 7, iTunes and iPhone

Quote: Originally Posted by brewerma

Big suprise after backing up iPhone and attempt to restore.
iTunes 64-bit could not restore properly and I lost a generation of backups
Backup in iTunes64 in Vista
Any other experiences?

sure where would you like to start. itunes 9.01 crashes in abt 1/3 of users. uninstalling doesnt work. re-installing doesnt help. Only thing that seems to help is to re-install older version of itunes. 9.01 also has problems sync'ing.


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Your computer recognises the iphone as a camera device.Try this:

*Right-click "My Computer" & select Manage
*Select Device Manager
*In the right-hand pane,expand Imaging Devices&select the iPhone (camera)
*Right-click the iPhone camera & select Properties
*Click the Driver tab
*Click "Update Driver..."
*When asked if you should connect to the internet,select No,not this time
*Select Install from a list or specific location (Advanced)
*Check "Include this location in the search" and point it to:
C:\WINDOWS\system32\DRVSTORE\usbaapl_4351B7DAFF62F D33510D77DFAE3CF8CC82517571
*Click Next
*The driver should install and now when you open iTunes you will see your iPhone.
you can use this for future references

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We did buy 2 of these porteges. Before we used older models.

With the Z30-A L19 we cannot sync iPhone6 via iTunes anymore, message "cannot correct" identify iPhone.
With both Z30 and different iPhone 6 !

They went to Service, Windows 7 was completely new installed and in addion iTues only, nothing else.
Same Problem on both of the porteges. Using these iPhones on our older Z930 works without any Problem.
Also as a test installaion on another PC.

So it seems the poblem is jst with iTunes (12.2.1), iPhone 6and this Special seres portege Z30-A L19.

Can anyone help or have an idea?

A:Portege Z30-A L19 - cannot sync iPhone using iTunes

Originally Posted by Kgruber

We did buy 2 of these porteges. Before we used older models.
With the Z30-A L19 we cannot sync iPhone6 via iTunes anymore, message "cannot correct" identify iPhone.
With both Z30 and different iPhone 6 !
They went to Service, Windows 7 was completely new installed and in addion iTues only, nothing else.
Same Problem on both of the porteges. Using these iPhones on our older Z930 works without any Problem.
Also as a test installaion on another PC.
So it seems the poblem is jst with iTunes (12.2.1), iPhone 6and this Special seres portege Z30-A L19.
Can anyone help or have an idea?


i have the same problem with Toshiba Portege Z30 A12N, I have 2 laptops with the same model and i have the same problem in two.
Today i did recovery the laptop with toshiba recovery, and i have the same problem.

I tried with diferent models iphone (iphone 5s, iphone 6) and always have the same problem.
Is a problem with itunes and this model of toshiba.

I need fix this.

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Hi all, hoping someone here can validate a suspicion I have..... I have so far fixed three machines, specifically HP laptops (different models) that have had W7 crash after installing something from iTunes (users don't remember what, just an anonymous itunes update). The OS goes into a perpetual loop, won't boot fully, can't even go into Safe Mode and the only recourse I have found so far is a system restore from HP. Has anyone else experienced a similar issue? I'm asking on the HP forums as well, I suspect a driver issue but so far I seem to be alone in this.

A:itunes/iPhone update killing OS?

Quote: Originally Posted by 2horses

Has anyone else experienced a similar issue? I'm asking on the HP forums as well, I suspect a driver issue but so far I seem to be alone in this.

Well my system is custom built by me but to answer your question: No problems with iTunes and Window 7 here.

BTW I've been using iTunes on both Windows 7 and Vista and haven't had any major issues under either OS.

Can you point to the specific item on the iTunes software that's caused the problems on the affected systems? Might help.

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I have at the moment 2 new Z50 A-18M (Windows 7 Pro x64) in my company.

There is a problem with the last iTunes (12.3) : when users connect their iPhone, they are detected but not recognized by iTunes.

One user iPhone was in iOS 7.2 and the only workaround I found is to use iTunes 11.4.

But I have no solution for the other iPhone user which iOS must be above iOS 7.2 because iTunes claims for update...

Works fine with an old Dell Vostro 3750 (Windows 7 Pro x64).


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I have just upgraded to windows 7 ultimate 64.

I though Brilliant as it i can have itunes on it and it will work with my iphone sync.

Ok it sort of does apps work fiune abut when i want to transfer movies and music it doesnt work.

Before I start i do not sync my musi, i choose what goes on as I have more than 8gb of music.

The first way I tried was simply selecting the songs and dragging them on to the iphone. It seems to work out fine but then it says that The iphone has lost sync and stops copying.

I then tried

Creating a single playlist with what i want on my iphone and making sure the iphone nly uploaded that playlist. Same thing happens, it loses sync.

It only uploads about 4% of the music which is 3.4gb worth,( I have 6gbs free on my iphone)


When these rrors occur my CPU usage goes up to 100% and it means my computer is un bearably slow and its a struggle to shut it down.

This happens everytime, anyone got any ideas what the problem is?

p.s. its an Iphone 3g

A:Itunes Iphone Lose Sync


Welcome to 7 forums .

► Just try these instructions:

1. Go to Control Panel > Programs > Uninstall a program
2. One by one remove the Apple Mobile Device, Bonjour and iTunes programs
3. Reboot the machine
4. Use the iTunes setup package to install again (Right click, run as Administrator)
5. Reboot your PC
6. Sync (finally)

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I recently plugged in a friends iphone (bob) and accidentally pressed import files rather than explore. In the autorun menu.

Now when I plug my iPhone in, Windows is saying that Bob's iPhone is plugged in, instead of mine.

Which is rather weird. Any ideas how to fix/reset to default?

My phone is named correctly in iTunes and that recognizes it correctly.

A:Reset iPhone name (in windows, not iTunes)

Any ideas?

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My computer is 2 week old.  I have already spent 20 hours with various techs and apple support to get it up and running. When I searched for drivers, it said they were up to date, but itunes still doesn't recognize my phone.  How do I get itunes to recognize my phone???  I am getting ready to return this computer!

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Whenever I plug in my new iPhone to iTunes, iTunes freezes up and doesn't let me click anything, play any music, or work with my iPhone at all. It simply freezes up. However, the rest of my computer is working fine. Also, my iPhone used to work fine with iTunes (earlier today when I did the initial firmware update) however now it seems to have stopped working

I'm hoping someone out there knows what to do! I still have a lot of stuff to put onto my iPhone.

A:iTunes 7.7 freezing when I plug in new(ish) iPhone

Version 7.7 sucks go back to older version

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I have syncing issues with my iPhone 3GS since I upgraded my system from Vista (x86) to 7 Ultimate (x64). For most of the time when I try to sync media (including music/video/photos/apps) to iPhone, the system will lag/stutter heavily (laggy mouse cursor, stuttering sound, etc.) The stuttering sound occurs to every programs that is playing sound on the system (iTunes, Windows Media Player, Winamp, Media Player Classic, YouTube videos playing on internet browser, etc.) The stuttering sound also spread to external USB headphones. (Logitech G35)

I have attempted several remedies in order to fix the problem, these include restoring iPhone firmware (and updated to the latest version available, which is 3.1.3), reinstalling iTunes (The latest version, 9.1), updating drivers, updating BIOS, and ultimately formatting and reinstalling Windows. Furthermore, I tried swapping to the x86 version. The issues were still not solved.

At first I suspect that the iPhone might be faulty, so I tried to sync it with an older computer. (Running on Pentium 4 2.6GHz, 1GB RAM and Windows XP Pro x86), it appears that there's no issue with the sync at all.

The brief system specs are as follow...

LENOVO IdeaPad Y450 (BIOS version 17CN38WW, latest installed)Intel Centrino 2 Technology, Montevina Platform
Intel Mobile Core 2 Duo P7450 2.13GHz, 1066MHz FSB, 3MB L2 Cache
Intel PM45 Cantiga Chipset
Intel Wireless WiFi Link 5100
4GB DDR3-1066MHz RAM
nVidia GeForce GT 130M GPU with 512MB G... Read more

A:iTunes 9.1 syncing with iPhone cause extreme lag.

Hello Google Search:

Fix Apple iPhone Sync Freeze: FAQ |


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I hope that this is the correct forum for this question. I asked the Apple website Communities forum but have not received a reply.

The other day I downloaded two songs from the iTunes Store to my HP laptop. I then selected both songs in the iTunes menu and attempted to manually synced them to my iPhone by dragging them to the IPhone in the iTunes menu. One song synced but the other did not. I tried to manuallly sync the other song but it did not work.

What could be the problem?


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