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Computer Shuts Down Unexpectedly

Q: Computer Shuts Down Unexpectedly

Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really what to do. I already made sure that I've installed the correct driver, but then again I might be wrong. So... If someone can point me to the right direction to solve this problem... Preferably step by step I would be really grateful.

Thanks for reading this and also sorry for my english if there's something wrong with it. Thank you for taking your time to read this. Have a nice day guys. ^^

RELEVANCY SCORE 200
Preferred Solution: Computer Shuts Down Unexpectedly

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer Shuts Down Unexpectedly

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RELEVANCY SCORE 68.4

here is the bugcheck after the computer started back up. everything was running fine then !BAM! restart.
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0xe2bf877c, 0xac660890, 0x00000000)

 

A:Computer shuts down unexpectedly

is the computer setup to create a minidump when it crashes if so post them here
 

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RELEVANCY SCORE 68.4

Hello,

I am having a problem with my computer shutting down randomly. I am an engineering student and I run CAD programs on my computer and it irritates me to no end when I am in the middle of working on something and it just shuts off. I talked to someone else about my problem and they said that the CPU is trying to pull too much power from the power supply and so it thinks that it is shorting out, so it shuts off. The only time that it ever shuts off on me is when I am using SolidWorks (CAD program). I keep my Task Manager window open so I can watch and see what it is doing before it shuts off and the CPU is running from 85-100% with only 990Mb of memory used. My computer is about a year old. It is a HP Pavilion dv4000 notebook and has a 1.6 Pentium M and 2Gb of RAM. I don't know what could be wrong. What can I do to fix this?

I plan on upgrading to a new computer hopefully this summer, but until then i need to fix this if possible. Aside from my problem of having to do all of my schoolwork more than 2 or 3 times, who would you recommend me buy a new computer from? I was thinking Dell or Sony... What do you think?

Thank you!

A:Computer Shuts Off Unexpectedly

hello & welcome to TSF,

first of all i need you to do this,

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


also


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.helpwithwindows.com/Windo...p2-bootcd.html

now if you do have the Windows XP... Read more

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RELEVANCY SCORE 68.4

Computer shuts down unexpectedly!

A:Computer shuts down unexpectedly - Help!

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

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RELEVANCY SCORE 68.4

Okay, so as the title says, my computer has been shutting down unexpectedly every once in a while. Like I will be in the middle of an application, downloading something, or just plain reading something on the internet and my computer will shut down. The monitor will go off completely, but my modem will have the green (on) light on and a constant yellow light which usually means it's processing something or opening a program. It really sucks. Like I have to unplug the power source and re-plug it in to turn my computer back on. I've tried virus scans but nothing comes up so I'm lost. And I'm not sure if it started before or after I connected my new external hard drive, but I'm thinking it was after.

A:Computer shuts down unexpectedly

Hello and Welcome to TSF

So it actually is not shutting down completely, you can hear the fans spinning and the hard drive has activity, is this correct?

Possibly overheating, open the case and take some canned air and blow out the dust bunnies. While you have the case open you can boot up the machine and physically look to make sure the fans are spinnning, esp the fan on the cpu

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Look in the Device Manager for any conflicts, yellow question marks or exclamation points

Check the error messages by looking in the Event Viewer and post them back here (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

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RELEVANCY SCORE 68.4

My computer frequently and unexpectedly powers down with a critical error Event 41 kernel power. There is no warning or other screen, it just restarts. I bought a new power supply hoping  that woudl help but it didn't I note with some surprise that HP computers/laptops have been suffering from unexpected shutdowns for several years. Has anything been resolved and with so many complaints why not? 

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RELEVANCY SCORE 68.4

Hi, I had previously posted a question but forgot to give the pc info. I have a desktop pc pavilion model p6-2014 with operating  system Windows 7 Home Premium 64-bit.  I have not installed any hardware or software except connected a new router. My computer shuts down unexpectedly several times starting 2nd week of this month. At right hand bottom of screen, there is a msg that reads: " Display Driver Stopped Responding & has Recovered. Below that is another sentence that says: "Display Driver AMD driver has stopped responding & has successfully recovered. Black screen follows then asks if I want to start windows normally and I have to sign on again. I am not a computer savvy person and do not know what to do. Pls help and provide detailed steps on how I resolve this problem.  Also, I can not access the HP Support Assistant app. Getting a pop up msg that says: HPSF.exe has stopped working. This app has encountered a serious problem and must close. How can I put this app back?   

A:Computer Shuts Down Unexpectedly

Hi,When did this problem start?  I suggest you try a system restore to a point before the issue began.  There might be a driver conflict causing this issue. Here are the instructions: http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc?src=ia&iaaid=50004900&ialnk=ti...




-ChrisI work for HP.Support Forums are now on your mobile phone: http://m.hp.com/supportforum

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RELEVANCY SCORE 68.4

I am running Windows XP with Plus! program added and have since the day it came out. Just recently a problem developed that is totally frustrating me. While online or off all of a sudden about 5 to 10 different programs or boxes will start springing up all over the screen out of control and then my computer freezes up and shuts down. It is almost like it is bouncing from item to item rapidly out of control. I have a Hewlett Packard Pavillion Model 6635 with a speed of around 500 and a hard drive of 10 GIG. I think I might have too many things that load up at startup but have no idea as to what I should delete or move or how. Thank you so much for any help you can send my way.
 

A:Computer shuts down unexpectedly

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RELEVANCY SCORE 68.4

My computer shuts off when searching for files, scannng for viruses, running PC1clik etc. It also indicates programs like adobe acrobat aren't installed and I hve to manually open it. Does anyone have any ideas? I've searched microsofts knowlege base but no luck. I have win XP P4 2.2 Toshiba Satellite 512kb.
Thanks. I'm counting on you.
 

A:computer shuts off unexpectedly

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RELEVANCY SCORE 68.4

my computer (windows XP) will turn off unexpectedly, particular when I run spybot (about 1/2 way through the scan), and also when i run some music programs such as Pro Tools. here is a hi-jack log: thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:27:09 PM, on 4/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\Rundll32.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:... Read more

A:Computer shuts off unexpectedly

Hi woodstiff

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. Since it's been a few days since you last posted a log please follow these instructions if you still need help and I'll be happy to assist you.

Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, 2 text files will open - main.txt and extra.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.


To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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RELEVANCY SCORE 67.6

My HP 250 G3 laptop has been shutting down unexpectedly recently. It all started last friday (26th Feb) when I turned my laptop on at home and the Startup Repair dialog came up saying "Your computer was unable to start" and the status said "Attempting repairs". It seemed like it was stuck there so I shut it down with the power key and turning it back on. I can't remember when the blue screen came up but it was some time after turning my laptop back on. I wasn't able to log in to my laptop again until I selected the "Last Known Good Configuration" option. Until then I've been able to login and use my laptop but it turns off unexpectedly and after logging back in, it says it has recovered from a serious error (or something like that). When I view more details I see "Blue Screen" as the cause. Attached is a zip of the dump files. Hope someone can help.

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RELEVANCY SCORE 67.6

Hi,

My computer has been shutting down unexpectedly lately. It started to shut down when I was watching videos at 1.5 speed on VLC player and only then. So I updated my video card driver and VLC player and for a couple of days everything was working fine. Today however, it's shutting down about every 20 minutes or so. I checked Event Viewer but I can't find what the error might be. Nothing new has been installed besides the driver and VLC player update. Here's what I am running:

Win7 Home Premium SP1
i7 2.80gHz
8Gb RAM

I have attached a CPUID Report. Is this a hardware or a software issue? Can anyone please help?

Thanks.

PS I have not been getting a BSOD. It goes from running fine to a black screen as if my monitor was unplugged. My tower is still on so I need to press the power button to shut down.

A:[SOLVED] Computer shuts down unexpectedly

I am trying to set Win7 to create a minidump as per the instructions here:

How to Check Computer is set to collect dumps

However, when I make those settings changes and click on OK, the settings never set. They always revert to my previous settings which are like in the attachment. How can I get my computer to accept the settings?

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RELEVANCY SCORE 67.6

Hi,
This usually happens with processes such as converting wav files to mp3 or with some flash players. The computer just stops, period. I'm not doing anything illegal--some programs it might happen with are exact audio copy or flac front end, which should be fine to use. Also happens on websites, such as youtube, with flash players occasionally. Here's the hijack this. Thanks in advance for any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:19 PM, on 8/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Pro... Read more

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RELEVANCY SCORE 67.6

I have a Medion MD8000 computer running Windows XP. Recently the computer started booting very slowly (sometime 5 min or longer). Then after it is running, it randomly shuts off without any warning, then starts to reboot itself. Any idea of what I should do?

A:Medion computer shuts off unexpectedly

Hi Mannyme and welcome to TSF

There is a very good writeup about speeding up your computer at this link:

http://www.techsupportforum.com/f174...ow-247566.html

Try these fixes and report back if you have any questions or concerns.

Best regards,
Mack1

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RELEVANCY SCORE 67.6

Hello everyone, and thanks in advance for anyone who try helping me.

Here is my problem:
every 5 to 15 min, one of the 2 events occures:
1. My screen shuts down for no reason (the yellow light turns into orange), but my computer is still working (i can still work on it "blind").
this is the rare event.
2. This is what usually happens: The computer shuts down completly.
when i turn it on again, some times it turns on but the screen is still off (like in the event number 1), and sometimes it goes on ok, until the next time it gets off for no reason.
If i wait some hours after it get shuts down, i can use it for longer time until it gets off, but if i turn it on a few seconds after it gets off, i can only work for a few minutes until it gets off again.

I'm learning in a university and i have a big test in a week from now, so its kinda urgent for me..

Thanks alot, Liran.
 

A:Computer/Screen shuts down unexpectedly

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RELEVANCY SCORE 67.6

Hi,

I'm having trouble with my PC shutting down on me unexpectedly.

This has been a problem for a while now and I have tried some things to fix it but to no avail.

I used to have a 500W power supply where every now and then I would get an error message saying that my video card was not being supplied with enough power (the specs on the video card say it requires a minimum 400W power supply). I did have the PSU connected into the video card via a 6-pin connector. After getting this error message I decided to upgrade my PSU to a 600W power supply, hoping that it would then have enough juice.

It is at this point that although I do not get that error message any longer, my PC will shut down on me at random times.

When I do finally get it to boot again I receive no error message in any of the Event Viewer logs.

I do like to download some pretty big files (from legitimate sites) and often keep my PC on for a day or two at a time. During this time my computer is happy (doesn't shut down or anything) but when I try to start using it again, after about 5 or 6 minutes of use (playing a game, surfing the web etc) it will shutdown as if the power in the house just went out. I do not see any flashing lights and everything appears as normal otherwise. All the fans in my case work just fine and I do not feel a lot of heat coming off the CPU's heatsink. Usually my computer will not successfully boot right after this occurs. Sometimes it quits on the WIndows splash sc... Read more

A:Solved: Computer shuts down unexpectedly

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RELEVANCY SCORE 66.8

This will be my third attempt to have someone at this site help me with my problem. I have not received any replys to my last two posts. Please, Please, Please... guide me in the right direction.

We have a HP Pavilion m9150f... windows vista. We have very little saved on the computer, yet it seems we are running out of memory anyway. The computer takes a min. of 10 minutes to start up and is now shutting itself off. I am currently working in safe mode.

hjp attached:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:20:50 PM, on 11/25/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.scottrade.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Soft... Read more

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RELEVANCY SCORE 66.8

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

There are two times when I have noticed it stopping for a reason. Other times I do not know why it shuts off. Once it stopped after I had a flash drive in the USB port. I did the proper procedure for "safely removing" it, but the computer still shut off when I took the drive out.

Another time the computer more or less went to sleep. I was able to restart the computer without it rebooting. I wonder if there is some way to set the time for it to do this.

A:My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Hi Xarzu,

Not sure on the flash drive and USB port, but Step Two in this tutorial will show you how to set the Power Options to what sleep settings you want.

Power Options and Sleep Mode Problems

Hope this helps,
Shawn

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RELEVANCY SCORE 66.8

Hi -

I previously received help from Gringo over on this thread (http://www.bleepingcomputer.com/forums/topic413593.html), but since removing (I think) the malware, I've run into a new problem: the computer has, each of the past few days, suddenly shut down. Gringo suggested that I post a new topic here in the Vista forum.

I looked at the Event Log and it mentions kernel power. I also see this error message in the log: "The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report."

The other very weird behavior that I can't find the source for is that one of the svchost.exe processes seems to take up 300,000 -- even when no programs are running. I can't figure out why the CPU is working so hard.

Please let me know what additional information I can provide, and I am happy to do so. Thank you!

A:Computer Running Vista Shuts Down Unexpectedly

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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RELEVANCY SCORE 66.4

My HP Pavillion Elite HPE will shut off and restart on its own. Also, icons are being switched around, i.e., the excel icon shows up for word documents and vice versa. There are no messages associated with this action.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.51.2
Run by Administrator at 14:08:34 on 2014-01-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16367.13525 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files\NV... Read more

A:Computer randomly shuts off and icons switch unexpectedly

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/521589 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 66.4

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

A:[SOLVED] My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

overheating?

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RELEVANCY SCORE 56.8

Hi everyone. I recently received a new laptop from my company. It is a Lenovo X61 running XP with IE 7.0 installed.

here's the problem. Say I am on a newspaper web site. I keep the main browser page open and right click to open a new tab to read a story. This is easier than opening up a story and having to go back to the main page after I read it. After the 7th or 8th time, IE just closes and anything I had in the tabs is gone.

It will also shut down unexpectedly after browsing thru 6 or 7 different web sites.

I have uninstalled it and reinstalled it but it does not fix the problem.

thanks in advance for help.

A:IE 7.0 Shuts Down Unexpectedly

Hello and welcome to TSF

Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
http://www.mozilla.com/en-US/firefox/
Opera
http://www.opera.com/[/

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RELEVANCY SCORE 56.8

I am getting this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF881A50885A0
BCP2: 0000000000000000
BCP3: FFFFF88006AEFC75
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

How can I fix it?

Thanks
R

A:My HP shuts down unexpectedly

Please provide more information.

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.

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RELEVANCY SCORE 56.8

Good afternoon!

I have a windows xp SP2 laptop that shuts completely off unexpectedly. A couple of times this happened while running Spybot. It happens alot when my daughter is on the Webkinz website. The message I get in the system event log is:

The Dritek General Port I/O service failed to start due to the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any help you could give would be greatly appreciated.

Thanks.

Lisa

A:XP shuts down unexpectedly

the link just goes to a general page no information on your problem
see if this helps
http://support.microsoft.com/kb/314357

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RELEVANCY SCORE 56.8

Help! my PC shuts down unexpectedly... I'm pretty sure it's not the CPU overheating because when idle it's at 37? and when I play games like NBA 2K14 its at 64?. Can you please help me with my problem my

Specs are:

AMD A8 5600K
Radeon HD 7560D
Corsair 4GB DDR3 memory
Seagate 500GB

A:PC shuts down unexpectedly

Hi, Welcome to SF

Issue could be with your power supply unit (PSU). Try to replace it with a spare one and check. Make sure all the hardware is properly connected and seated in the slots.

Keep us posted.

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RELEVANCY SCORE 56.8

Hi, I have an issue with XP SP2 shutting down when I least expect it. It sems a little like the blaster virus but I don't get the ntauthority message and its on XP not 98 SE.
Can anyone help.
 

A:XP Shuts down unexpectedly

Welcome to TSG.

Are you getting any messages after your restarts?
Check fo critical errors in Event Viewer= Control Panel/Administrative Tools/Event Viewer/System, look for red X's. Double click the event, then the link and ok to send to view details.
 

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RELEVANCY SCORE 56.8

I'm running IE6 with Windows XP. Here's my problem. I go to a web site, click on a link that's on that page, it appears to load the link's page and then IE shuts off. No error message, no freeze ups, just poof! It's gone. I can click on other links on the same page with no problems. It does this on several web pages, but not all. I can move over to my other computer and get there, no problem. Any ideas?

BTW, this is my first time here.

Thanks.
Bill
 

A:IE6 shuts down unexpectedly

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RELEVANCY SCORE 56.8

Hey
I didn't know where to post this, so I posted it here.
I have been having problems with my Internet Explorer. When I go on certain sites, they shut down automatically with all the other IE pages I have running. There are some sites where I have went on for a long time, and then all of a sudden they dont let me go on.

A:IE Shuts down unexpectedly

Natalie, look at the recent thread "internet disconnects accessing a specific web site". I had a similar problem and it was solved as noted. Maybe you are having the same difficulty.

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RELEVANCY SCORE 56.8

Forgive me if this has already, and most likely been posted.

My windows xp spontaneously shuts down and restarts for no known reason. I can be surfing the net, using the calculator, or just plain doing nothing, and it shuts down with no warning.

I have disabled the auto restart and am gathering information on the file that is causing the problem. One file that was identified today was "ikhfile.sys".

And now I am at a total loss at to what to do next.

A:Xp Unexpectedly Shuts Down

Welcome to Bleeping Computer You are presumably blue-screening, and your computer is set to reboot whenever thathappens. Right-click My Computer/Properties.On the Advancedtab,click Settings under Startup and Recovery. Under System failure,uncheck the box "Automatically restart".Now when the problem occurs again, instead of restarting, you will get theblue screen with diagnostic information. Post back with those details formore help.

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RELEVANCY SCORE 56.8

I work at a bank and I have a customer that is trying to access our web site. Each time she enters our address it causes IE to shut down. She gets the following error message after IE closes: The instruction at "0x03ab4176" referenced memory at 0x03ecc920". The memory could not be "read". Click on OK to terminate the program.

I have made sure that she has all the current updates. I don't know anything about her PC except that she is using XP and IE 7.

I don't believe it has anything to do with our website because I have accessed it from several different PC's and have never experienced this issue before.

Thanks in advance for any help that you can give.
 

A:IE shuts down unexpectedly

In IE, Tools> Internet Options> Advanced tab. Uncheck the box:
Enable third-party browser extensions
Apply, Ok and OK. Reboot and see if you still have this problem. If it doesn't help, you can recheck it.

and/or

This sometimes happens if Windows Update had some problems installing a download. Go to your Control Panel and turn off Automatic Updates and reboot. Go to the Microsoft website and download all windows updates from there. Once downloaded and installed, reboot your computer and you should be good. At that time, you can re-enable Automatic Updates.
 

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RELEVANCY SCORE 56.8

My IE has been closing unexpectedly lately. But it only seems to happen when I'm on the website for my university, which is odd. What happens usually is this:I'll surf to the website (which is http://my.mun.ca) --- it's a web module for students; I use it to access my distance ed courses.I'll click on a link for one of my courses. (Let's say RELS 2811).Then let's say I open the "discussions" page. It opens in a new window, so that obviously, in order to get back to the main RELS 2811 course page, I have to close the "discussions" window by using the X in the right hand top corner.BUT. When I do that, meaning to close ONLY the "discussion" page, IE closes altogether. Which is not what I mean to do. I only want to close the discussion page so I can get back to the main page in order to get to another part of the site.Can this have something to do with XP, or something else? Does anyone have any ideas as to why this could be happening?Thanks!

A:IE shuts down unexpectedly

Try minimizing the active window rather than closing it, does that work for you? Also try hitting alt f4 to close the active window. HTH

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RELEVANCY SCORE 56.8

Lately my PC has been shutting down out of the blue, in about 5 seconds at that. Also, upon turning it back on it starts up real slowly. This generally happens when playing games, however if I'm on the computer that's what I'm doing so not sure if that's a good assumption. No viruses, according to AVG at least. When I look at shutdowns in event viewer it doesn't say much more than it shut down due to error.

/e I'm running windows 10 on an HP Envy with i7 Processor and 12 gb ram. Also, of 5 Hardware monitoring programs, not a single one will report any 5v or 12v readings for my motherboard. Is my power supply bad, or are none of these compatible enough to test it?

A:PC Shuts Down Unexpectedly.

Do you receive any blue screen errors when this happens ? If not suggest to check temps and voltage with this free software, can be Power supply issue or temperature issue. Can post a screen capture from this software http://www.cpuid.com/softwares/hwmonitor.html

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RELEVANCY SCORE 56.8

My wife's computer, running Windows XP Pro keeps shutting down; usually after Windows loads, but sometimes as Windows is loading. I replaced the power supply and the heatsink but that didn't help. There is no evidence of the problem in Event Viewer and she can successfully boot into Safe Mode. Any help would be appreciated.

Bill
DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Helene at 12:46:49.09 on Thu 06/04/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1982.1595 [GMT -4:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Helene\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.foodnetwork.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
... Read more

A:PC Shuts down unexpectedly

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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RELEVANCY SCORE 56

I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!

[ Name]
Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Christopher
Description:
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit Working with the AppInit_DLLs registry value for more information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206F6DEA-D3C5-4D10-BC72-989F03C8B84B}" />
<EventID>11</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>... Read more

A:Laptop shuts down unexpectedly

Have you uninstalled your Nvidia drivers?

Run the default windows drivers for a bit see if it stabilizes.

If all is good, then use a different Nvidia driver version.

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RELEVANCY SCORE 56

hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, Hector
 

A:Explorer.exe shuts down unexpectedly

conde_j73 said:

hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, HectorClick to expand...
How do you know?

One thing to try
Open your run command and type sfc /scannow. This will scan all your protected files and verify they are not corrupted...doc
 

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RELEVANCY SCORE 56

I run Vista 64x , Athelon processor,4 gb ram, nvidia g force 9200 video.

Lately I've having the moniter going black for no reason. I have to manually shut down the computer, turn it back on, go throught the "windows shut down unexpectedly" screen etc.

My (Norton) anti-virus is up to date and shows no unusuall finds over the last month or so.

I was able to retrieve the following error message:


OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033Additional information about the problem: BCCode: 1a BCP1: 0000000000008887 BCP2: FFFFFA80003A74C0 BCP3: FFFFFA800099C900 BCP4: 0000000000000104 OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\Mini101609-01.dmp C:\Users\bruce&janice\AppData\Local\Temp\WER-52837-0.sysdata.xml C:\Users\bruce&janice\AppData\Local\Temp\WER2644.tmp.version.txt


Any help with this would be appreciated.Also I've made no recent changes to any settings.

Thanks in advance.
Bruce

A:vista shuts down unexpectedly

bruce

go to c:\windows\minidump, zip the dump files (*.dmp) and upload them to us
let us know if you need help with this

Ken

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RELEVANCY SCORE 56

Hello
 
Several times a day Windows will shut down with no warning. Sometimes I get a BSOD, sometimes I don't. I have downloaded MiniToolbox and Speccy. Please tell me what to do from here.
 
Thanks!

A:Help! Windows shuts down unexpectedly

Please provide us with the make and model of this computer.
 
Below are instructions for running Speccy and posting the hyperlink in your topic.
 
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
When the MiniToolBox has run there will be a text log, copy and then paste it in your topic.

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RELEVANCY SCORE 56

I have an issue involving an HP 6300 Pro SFF that has been repeatedly and intermittently shutting down, even though several major components have been replaced and the PC has been reimaged.  I am wondering what I have missed and am seeking advice on what to try next.  Through Self-Maintainer and one-at-a-time we have replaced the motherboard, both RAM modules, the hard drive, and the Power Supply.  I have ordered but not yet installed a replacement CPU, even though it tests "Good" through the latest UEFI.   Interesting thing about the UEFI test for the motherboard, System board check states "Device not found", but Passes in the log file.  This result occurred in the original and the replacement motherboard.  I've also remediated in ways that we don't normally have to do, replacing the mouse, keyboard, AC cable, the surge supressor, moved the PC to different locations, tried different AC outlets, putting it on an UPS or not, cleaning the CPU and reapplying thermal paste, reseating the RAM, etc.  We have several thousand of these units in our enterprise and just this Wednesday, we received another call at another site where a 6300 Pro SFF was shutting down unexpectedly on the customer.  We were immediately directed by the OEM distributor on my unit to fix it through the Self Maintainer Process and that's what I've been attempting to do, but in this most recent case, I sent that one back to the OEM distri... Read more

A:HP 6300 Pro SFF shuts down unexpectedly

It was the CPU...The bad CPU passed 100 iterations successfully.  Beware of hard locks!

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RELEVANCY SCORE 56

I am running NAV on WINXP Home SP2. When accessing mail (Outlook 2003 accessing MSN mail and a mailbox hosted on a private domain), I occasionally have a prblem where CCAPP just shuts down. It leaves the following message in the Event Log:

Faulting application ccapp.exe, version 2.1.6.3, faulting module asengbay.dll, version 2004.1.4.17, fault address 0x00010209.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Does anyone here have any odeas what might be happening?

Thanks in advance for thoughts.

Regards

Chris
 

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RELEVANCY SCORE 56

hii have recently made a cleaning for my laptop HP Pavilion g6, i disembled it cleaned the fan and changed the thermal-paste for the processor, now i have a headache problem, everytime i push the keyboard keys near the fan or those above the processor slightly stonger, the laptop turn off like if the power has cut, can anyoone advise what to do please, i verified everything inside many times but cant figure out whats wrongthanks in advance

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RELEVANCY SCORE 56

My bluetooth shuts off unexpectedly when using headphones, commonly doesn't find paired devices unless turned off then on. I have LG HBS800 headset and when talking to someone the Blueooth turns off, and is completely gone from the system. Bluetooth mouse doesn't work, can't be turned back on as the system doesn't see it unless I restart the system from a complete power off. This is on a Y50 Touch UHD running the new drivers released 03/17/2015, it wouldn't run the headset at all before this update.

A:Bluetooth shuts off unexpectedly

hi jjn00711,
 
Can you try to turn off the power saving feature ("turn off this device to save power) of the bluetooth adapter from the Device Manager > Bluetooth and observe.
    Sample image
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 56

Whenever I try to access my email account (on fastermail.com) I can get into the account, but then when I select "check mail" Explorer creates an error and shuts down. No explanantion of the error is given.
 

A:Explorer shuts down unexpectedly

Try to run SFC.EXE /scannow from the run box. Remember the space between exe and /
 

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RELEVANCY SCORE 56

I've had these issues before with this PC, but this time I have no idea how to fix it. Booting into safe mode does not work anymore, as it does the same while loading; crashes. I can only access the BIOS menu safely. I don't have any CDs here either. Please help!
 

A:PC unexpectedly shuts down during or after boot.

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RELEVANCY SCORE 56

My Dell Inspiron 1750 laptop has been shutting down lately. When I log back on I get a message that Windows shutdown unexpectedly. Following is the error message. I have also attached the dump file.

Any help in resolving this will be appreciated.

Problem signature
Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Extra information about the problem
BCCode: 7a

BCP1: FFFFF6FC40006648
BCP2: FFFFFFFFC0000185
BCP3: 0000000083E9D860
BCP4: FFFFF88000CC9260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

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RELEVANCY SCORE 56

Hi,i have a big problem with my laptop.After i replaced its motherboard which i bought it from China online,my laptop closes every 2 hours,but without like shutting down on the screen or anything,it just turns off.The guy who replaced the motherboard didn't installed a new windows after,he just replaced it and gave it to me like that.Another thing is that aparrently my hard drive is on 26% health,maybe this could be a reason? but before the new motherboard everything was fine.And now please i need some help because it drives me crazy every 2 hours .And everytime is 2 hours,like it has a timer or something inside and knows when those 2 hours passed.I'm thinking to buy a new hard drive to replace this one,to install a new windows and i'll see after.So any suggestions would help.Thank u

A:My Windows shuts down unexpectedly

Welcome to the forums droopy1986!

Well, gosh ,don't know where to start..............

1. You replaced the motherboard on the laptop. Are you 100% certain its the right one for your machine? Might explain the HD health thing. Is it a quality board and under warranty? Have you updated the BIO's on it?
2. I don't think a "new" windows will solve anything. A new INSTALLATION, as you say was done should have fixed any software ( O.S.) problems.

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RELEVANCY SCORE 56

I am having problems with my desktop computer with Windows 7 32-bit home deluxe booting. I try to power it up and everything goes okay for a while. Eventually the windows logo comes up, but then the computer shuts down without warning. Once this happens, the computer seems mostly unresponsive to a restart using the power button. Press power on does something (some lights come on), but it doesn't even get to the Bios. I have to turn off the power supply then turn it back on. Then when I press power on, the computer tries to boot up again. A couple of days ago when this first happened, upon reboot Windows entered a "startup repair" process. After this, the computer was able to boot. However, trying to boot today is even worse. While Windows is running the startup repair and tries to boot, the computer does the shut down thing again.

I'm not sure if it's a heat issue, as I've tried to boot from room temperature. Mind you, I don't know how long it takes for things to heat up, maybe 30s is all that is needed?

What really confuses me is that I have to cycle the power supply in order to boot again. Maybe there is a simple explanation for that though.

During the startup repair I'm given the option to do a restore, so I'll try that next.

thanks

A:Booting shuts down unexpectedly

It sounds to me like your power supply or something that connects your motherboard/devices to your power supply is failing. If the computer can't receive power properly then that's definitely the problem. If all the other devices were booting yet certain devices weren't then it could be something else, but since it's everythnig it's probably the power supply.

Depending on what kind of computer you have and how many devices you have you will need a power supply of atleast 350-400 watts or more. If you've built your own computer you'll know what you need, if not, check the rating on your old power supply.

If you don't need anything more than 430 watts, one of these will do nicely:

http://www.newegg.com/Product/Produc...82E16817139003
http://www.newegg.com/Product/Produc...82E16817371023

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