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Lenovo ideapad 330 - Touchpad not working after windows 10 update

Q: Lenovo ideapad 330 - Touchpad not working after windows 10 update

Hi After regular windows 10 update today, the touchpad stopped partially working. For example, scrolling with 2 fingers or zoom in/out are not working any more from the touchpad. How can I solve this problem? Thanks

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RELEVANCY SCORE 200
Preferred Solution: Lenovo ideapad 330 - Touchpad not working after windows 10 update

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RELEVANCY SCORE 89.6

So my windows 10 just updated recently, and that updat makes my laptop restart randomly. i still working on how to fix this problem until my laptop restart randomly again this morning. that restart makes my touchpad not working, idk whyit happened. i already tried updating the driver but touchpad still not working. i also tried to reinstall it (uninstall the driver then manually install it again) and the touchpad still not working.also the touchpad not appearing in device manager or device setting now. can someone help me to fix this problem? thanks!

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RELEVANCY SCORE 81.6

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











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A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 81.6

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 81.6

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 81.6

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 80.8

The keyboard stopped working then when I went to check the system settings the touch pad stopped working so the laptop looks like it is frozen but the screen is still updating, I just can?t type or move the mouse. I have tried to press/hold the power button but because it is a part of the keyboard it doesn?t work. Please help me!!! I only bought it a week ago today!!! 

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RELEVANCY SCORE 80.8

Hey everyone, I have had this computer for almost a year now and have never had this problem. The only way I can use my computer is by using a USB mouse. Keyboard still works and everything. But the touchpad to control the mouse is not working at all. I have tried to turn the touchpad off and on by using the Fn button and F6 but it hasn't worked. HELP PLEASE!

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RELEVANCY SCORE 78.8

My Ideapad has Alps touchpad which was working fine before the Windows 10 falls update. Suddenly one fine day the two-finger scrolling and right-click button stopped working. I have tried the One-key Recovery and reset the laptop to how it was shipped(with windows 10 installed), but the issue has not resolved. I have seen someone posting about the similar issue where changing the registry value has resolved the issue, but the solution or exact registry values were not provided. If anyone has come across the similar situation and has the solution for the same, please reply to this thread. Thanks.

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RELEVANCY SCORE 78.8

the keyboard and touchpad of my laptop is not working .after my little brother tried to login into the password protected laptop ..using touch screen keyboard .....please help 

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RELEVANCY SCORE 73.2

I hope you will allow me to link to the experts here. It has not been possible to clarify the information with the OS or notebook manufacturer.

Problems using a Lenovo Ideapad s300 primarily for use as a desktop machine prompts the clarification of possible causes and remedies. A link to a previous unsolved post to resolve the problems is documented at [1]. This post attempts to clarify the minimal mouse and touchpad driver requirements. The s300 uses an external display and mouse. The machine performed well, and reliably for approx. the first 7 months until 21.05.2015. After an automatic Windows 8.1 update; it began independently deleting folders, files and Desktop icons on the mouse Left Double-Click in Windows 8.1.

An obvious problem with the installed driver is in Control Panel -> Mouse Properties -> which displayed a "Hardware" tab, but no "Device Settings" tab as in [2]. The touchpad cannot be deactivated. As shown in [1] Device Manager displays no "Mouse" driver conflicts. This suggests a Mouse driver or Touchpad driver problem. The presently installed mouse drivers are shown in Device Manager at [1].

What are the minimal required mouse, keyboard and touchpad drivers for Lenovo Ideapad s300?

Clarification:
1) When is the Touchpad Driver (Synaptics, Elan) for Microsoft Windows 8.1 (64-bit) required?
2) What is the recommended procedure to install the Touchpad Driver (Synaptics, Elan) for Microsoft Windows 8.1 (32-bit, 64-... Read more

A:Lenovo Ideapad s300 Windows 8 Touchpad driver requirements

Loks like you found your answers. So is there a question that you still have?

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RELEVANCY SCORE 66.8

Lenovo Synaptics touchpad drivers not working with windows 10 version 1809.It works after installing but after restart it doesnt work So you have to reinstall it again to make it work.Please suggest proper fix for it asapThanks

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RELEVANCY SCORE 66.8

Hi, the configuration utility for the Sentelic touchpad built in the Lenovo IdeaPad 100 refuses to start. The OS is 64-bit Windows 7 (Bulgarian). The utility does not start at all - no error messages, no nothing, thus preventing any configuration like scrolling with the edge of the touchpad and multiple gestures. The driver is the only one available through the Lenovo support site. Any ideas?

A:Lenovo IdeaPad 100 Sentelic Touchpad

I have the same problem in windows 10 64bit

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RELEVANCY SCORE 66.8

MODEL: Ideapad 110-151BR The touchpad seems erratic and jumps around and sometimes doesn't move as according to how I move my finger. Could somone please help Thank you

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RELEVANCY SCORE 66.8

The touchpad is super senstive to any light touch.If I'm scrolling down with two fingers it responds to asingle touch while scrolling down. for example, if I'm browsing youtube and I scrolled down the touchpad opens any video when scrolling down.I've searched for that and they told me that it can be solved by setting pulm tracking to the least value. but it seems that I cannot modify palm tracking. also I went through the registery and set pulm tracking to zero but still the same problem. it is super senstive to any touch. this is really annoying me while browsing youtube or any site or even playing games.  you can see the screenshots I've attached.  if anyone can help me, I'd be so thankfull.  

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RELEVANCY SCORE 66.8

Hello there, I've bought this laptop ( Lenovo IdeaPad 300 ) about 2 or 3 months ago and I've had the same issue all the time. First, I met the PalmTracking [Elan] Issue which is configuring PalmTracking through Elan or Windows doesn't work until I have found a fix which is to uninstall the Elan Driver untill they update it but it lead to another issue which is it gets automatically reinstalled after a restart, so I need a fix that won't need me to do it repetitvely. And then my trackpad suddenly just started moving so fast and randomly clicked about 50 or 100 Clicks per second ( not the real, approx with my vision ) everytime I just touch the TouchPad. I don't know what caused this issue. Note: I bought a mouse so I can use the laptop in a better way and in playing games, but I still use the trackpad.Thanks for your time.   

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RELEVANCY SCORE 66.8

Hello Lenovo Community!  I'm a proud owner of a Lenovo IdeaPad 700-15ISK. I like this laptop alot, even though I only got it a week ago. There is a problem, however. My touchpad is "jumping" at specific time intervals (approx. at a 3 second interval). The "lag" doesn't last more than 0.5 milliseconds, but it's really, really annoying. I tried uninstalling, reinstalling the Synaptics touchpad drivers (I use Windows 10). I tried the ones from Lenovo Support, then the generic ones. I also tried disabling PalmCheck. It didn't work. I tried disabling Realtek Audio Manager, as some people on these forums had a problem with the audio driver causing some kind of conflict, on other laptop models. But that did not work either. Then I installed Ubuntu, and the problem still persisted. I have this annoying touchpad problem even in boot menus! (like Windows/Ubuntu menus, before installing the OS).I opened up a program, which is incorporated into the Synaptics Driver on Windows, called MoodPad, which basically draws a line when you swipe your finger across the touchpad surface. I noticed there are gaps inbetween. I posted some photos to make things more clear. The intervals are fixed, no matter if you swipe the finger across or not. For instance, if you happen to swipe it 2 seconds after the previous "lag" had occured, the next one will occur after 1 second (there is a 3 second interval, as I said before), and so on. Here are the photos from MoodPad. The red circles rep... Read more

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RELEVANCY SCORE 66.4

Good day to all! I just recently purchased this laptop and so far it has been kind to me, except one thing - the windows search bar. While I was setting up my laptop for my personal use, windows update prompted me to restart, and after the reboot all of a sudden the windows search bar doesn't work anymore. Although I am still able to access windows apps, their search bars (like the microsoft store) doesn't work, it won't type for me. Having searched through google and some other forums I have found a temporary solution... by running this line into the Run Command: C:\Windows\system32\ctfmon.exe Unfortunately I have to do this every time I boot up my laptop. Powershell method doesn't work for me. I already tried that as it is the first common way to solve the windows search bar issue. Any permanent solutions out there? This windows search bar bug started after the windows update. I would be glad if anybody can help me with this problem.  Thank you!

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RELEVANCY SCORE 66.4

Hie
Got a lenovo ideapad miix300,its running on windows 10 but the audio,touch,battery icon ,sd card reader are not working.Tried to download drivers on lenovo web site but they are not working as well
 

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RELEVANCY SCORE 66

Hi.I have a problem with my battery not charging (at 1% left and power connected) and get an error message that my battery is not recognized by Lenovo, even though it's the same battery I've had for 4 years (the laptop is as good as new, and I don't want to change it).Apparently, a BIOS update should work, according to several web forums, and it worked when I had the same problem some time ago. But since then I have updated to Windows 10 and I can't find any BIOS updates for my laptop which is compatible with windows 10. And those that are compatible with windows 10 are not compatible with my laptop. Will there ever be an update, or do anyone have another solution to my battery problem?INFO:Windows 10 Home 64 bitIntel Core i5-3337U 1.80 GHz8GB RAMCurrent BIOS id: 7ECN19WW 

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RELEVANCY SCORE 66

Hello. My computer did automatic Windows updates this morning. It then had a black screen. When I powered off and back on again - I am stuck at the lock screen with the picture on it - I cannot enter my password and no mouse or keys work. Any advice on what to do?
 

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RELEVANCY SCORE 66

After upgrading my device to Windows 10, I cannot get the touch pad to work at all. I've tried enabling the touchpad, changing the mouse settings (touchpad settings are not available anywhere) and installing the windows 10 drivers, but nothing has worked. I've tried both ELAN and Synaptics drivers to no avail. Can anyone help me?

A:Lenovo Yoga 700 11ISK touchpad not working after Windows 10 installation

Here are a few snapshots of what I can see in device manager. Nothing there for a touchpad.

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RELEVANCY SCORE 66

I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

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RELEVANCY SCORE 66

This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

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RELEVANCY SCORE 66

Helloi just bought a ideapad 100-15IBY an i was install windows 10 .. drivers and other software after 2 days the keyboard stop working i was connect a usb keyboard ,i was uninstall windows 7 and  install windows 10but same problemis working only screen on off , and luminosity + -i was try a day to fix with all drivers from offficial page dut nothinki was resetting bios in default mode ,, i don;t know what to do 











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A:lenovo ideapad 100-15IBY keyboard and touchpad in ...

the keyboard does not work even in bios i want to mentionate cause i was change the hdd with a ssd 

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RELEVANCY SCORE 66

I'm having some lag with my touchpad, about every 3 seconds. Searched around about this problem and did some updates on the driver.
 
Even did a factory reset, but same problem.
 
Anyone having similar problem and fixed it?
Read somewhere that it may have something to do with the Realtek HD audio software/driver??
 
Using external mouse for the most, but would be nice to have the option to use a functional touchpad from time to time.
 
-icui2i-
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to proper forum.
 

A:Lenovo Ideapad Y700-15ISK - touchpad lag

Have you seen this thread?http://www.tenforums.com/drivers-hardware/14107-windows-10-mouse-lagging.htmlThis guy claims that disabling start at boot of Realtek application called FMAPP.exe solved the problem. A lot of people in this thread say that it solved their issue. Can you check if it solves your problem? Let me know when you find out.

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RELEVANCY SCORE 66

Hello My Ideapad 100S has in the last couple of days developed a curious problem. If I try to drag something using the touchpad, after holding down the left button, when I move my finger across the pad the machine behaves as if its receiving multiple double-taps rather than mouse-moves. So, for instance, if you do this on a map it does lots of zoom-ins. Any ideas, anyone?

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RELEVANCY SCORE 66

Hello, I can't get the touchpad scrolling to work with Windows. I tried installing/reinstalling and updating the driver but nothing worked. I tried installing Ubuntu on the laptop, and there I got multitouch scrolling even without drivers, so I don't really think the touchpad can't support scrolling.I'm running latest Windows 10 with latest drivers from Lenovo support page. Why is this problem? Is it the Windows or the official drivers for Windows are bugged?(It won't work with 7/8.1 either, tried them all)

A:Lenovo Ideapad 100 15-IBY touchpad scroll not work...

Seems like the problem is that Lenovo thought this would be acceptable place to cut costs (not having any touchpad scrolling).  They are very very wrong, this thing is going right back to the store.

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RELEVANCY SCORE 66

I bought a ideapad 31014IKB one week back and now my touchpad has an issue. Its loses control and going out of my control, moving here and there without my control, closes & opens the window screens automatically. Sometimes freezes. I tried to update driver, but still have the problem. Can anyone help on these?

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RELEVANCY SCORE 66

Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

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RELEVANCY SCORE 66

I bought a Lenovo IdeaPad 100-15IBD a few days ago, and after a series of problems that I manage to fix, I woke up this morning to find out that my keyboard and touchpad are not working. Last night (about 9 hours ago) it was working fine. Anyone have any idea how can I fix this?

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RELEVANCY SCORE 65.6

My Lenovo Ideapad did an update today as I was shutting it down. I went to go start it up and it asked me to select my keyboard option (I thought it was weird but didnt think much of it), it then came up with the screen below. I don't know what has happened and I have tried restoring to a previous version etc and nothing works. It just says that there are no files to be found. Please help me as I have very important documents on this laptop that I desperately need and can't afford to lose. I have considered making a USB that I can plug into the laptop and changing the BIOS to load Windows off the USB but I'm not sure if this will allow me to access the files on my computer and allow me to copy them onto a hard drive. Please give me recommendations that won't result in me losing all my documents. I am at my wits ends..

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RELEVANCY SCORE 65.6

I have enabled the virtualization in the bios. Still whenever I am trying to power on a virtual machine, the machine restarts itself and says "YOUR PC has some issues, we are generating error files" etc I need assistance for this. I have even done reinstalling virtual machine, but that didn't help. I am not at all able to use virtual machine. The version is 8.0 and I am using windows 10. Please help me. 

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RELEVANCY SCORE 65.6

Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. I currently use a USB mouse but this isnt a solution.  First of all, when I unplug my USB mouse the pointer disappears completely. If I go into device manager in the 'mouse and other poiinting devices' section there doesnt seem to be an option for a touchpad. I have installed the most up to date drivers for the touch pad off your website countless times. I have tried reinstalling Windows 3 times and nothing has changed. I have had an on going conversation with Windows support for about 5 months and nothing has been resolved. I am incredibly disappointed with both HP and Windows for the lack of support and solutions to an update which was supposed to impove my computer experience. Here is the link to my conversation with Windows regarding this matter. I'm attaching it for reference so you can read it and perhaps suggest alternative options which haven't already been suggested to me. http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/trackpad-no-longer-working-does...     

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RELEVANCY SCORE 65.6

Hello, I recently bought the Lenovo Yoga 510-IKB, and when I would flip the screen, it would automatically rotate the screen.After a bunch of windows 10 updates, this function was gone. I checked regedit, and the SensorPresent was set to 0. And I can't set rotate lock anymore, anywere.  I set SensorPresent to 1 manually, but that didn't change anything either. Only yesterday I got an update from Lenovo for the bios, and I am now running V.2SCN26WW. In lenovo companion I cannot find the flip option anymore. Since they used to be in Lenovo Settings. But that app is gone now. In device manager I deleted the HID-sensorcollection v2 so that it could reinstall itself, but it didn't change anything either. Not sure what I am supposed to do now besides returning the laptop to the store. 

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RELEVANCY SCORE 65.2

Hello, I recently bought the ideapad 720s 15 inch, and I've been having a pretty bad experience with the touchpad. I've been looking everywhere for touchpad drivers to update but I haven't had any luck finding some.  Would anyone happen to have a fix for the touchpad issues?

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RELEVANCY SCORE 65.2

Hello. I?ve recently bought Lenovo Ideapad 520, with which I am very satisfied, it has a nice built quality and it works very well, but I have some concern regarding its touchpad. If I compare it with the touchpad on my old Asus laptop, Lenovo touchpad is step-down, when it comes to quality and overall feeling whilst using it. When I press down on the touchpad to click, there is a slight gap, about a millimeter, before it activates a click, this gap is noticeable when I am taping or scrolling on touchpad because it produces a sound, some kind of rumble, which is really noticeable in quiet environments, like the library, and it has become a little annoying, if I'm honest. It seems like touchpad is not fixed to the housing and is a little loose, also I have a feeling that clicking is not uniform on the whole surface. Now my question is, is this normal and expected behavior of Lenovo touchpads, or did I get a faulty/bad quality touchpad? I tried contacting local Lenovo service and they cannot verify if there is something wrong with my unit, unless I send it to them, which I currently cannot do, so any help here would be greatly appreciated. I?ve found this video from someone having a similar issue, but on a Dell laptop:https://www.youtube.com/watch?v=kkNaAY9YJBc Thanks!

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RELEVANCY SCORE 65.2

Hello. I?ve recently bought Lenovo Ideapad 520, with which I am very satisfied, it has a nice built quality and it works very well, but I have some concern regarding its touchpad. If I compare it with the touchpad on my old Asus laptop, Lenovo touchpad is step-down, when it comes to quality and overall feeling whilst using it. When I press down on the touchpad to click, there is a slight gap, about a millimeter, before it activates a click, this gap is noticeable when I am taping or scrolling on touchpad because it produces a sound, some kind of rumble, which is really noticeable in quiet environments, like the library, and it has become a little annoying, if I'm honest. It seems like touchpad is not fixed to the housing and is a little loose. Now my question is, is this normal and expected behavior of Lenovo touchpads, or did I get a faulty/bad quality touchpad? I tried contacting local Lenovo service and they cannot verify if there is something wrong with my unit, unless I send it to them, which I currently cannot do, so any help here would be greatly appreciated. I?ve found this video from someone having a similar issue, but on a Dell laptop:https://www.youtube.com/watch?v=kkNaAY9YJBc Thanks!

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RELEVANCY SCORE 65.2

ALPS driver v8.201.1611.252 : multi finger 2 finger clicking not working on Windows 10.I was try this solution but not working: https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Two-finger-tap-right-click-ALPS-Yoga-500-H...Can you help me?

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RELEVANCY SCORE 65.2

My laptop has Windows 8.1 OEM installed.But since a while, it's touchpad doesn't work on right-click with Double-Finger Feature.I have synaptics driver installed for the toucpad.

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RELEVANCY SCORE 65.2

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

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RELEVANCY SCORE 64.8

hey guysi'm forced to install windows 7 on my dear lenovo ideapad 500 15isk because of some business softwares i'm using, and i cant upgrade it to win8 or 8.1 or 10, and the problem is that brightness key on keyboard not working(take no action with display brightness)all requaired drivers are installed and also i did below solutions:1) install brightness default registery key from support lenovo website2)upgrade its intel vga driver to latest version 21.20.16.4550i'm so glad to someone helps me in this extremely annoying issue 

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RELEVANCY SCORE 64.8

Good day everyone,I just recently bought a new laptop which is a lenovo ideapad 110-14isk. When I booted it up, I noticed that it can't respond quickly so I opened task manager and saw that disk usage is always at 100%. Due to this, even shutting down takes a long time and seldom I force it to shut down because it is very unresponsive. I observed the laptop for a few days and found out that windows update was slowing it. I disabled the Windows Update Service, and when I rebooted it, the disk usage is at normal levels. So my question is, how can I update my laptop? and is there any way to use Windows Update without the laptop lagging? Hope you can help me. Thanks in advance.

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RELEVANCY SCORE 64.8

Hello, For more than a year now, I have been using my Lenovo laptop without any problems (Model: 500-15ACZ Laptop (ideapad) Serial Number MP10L224 Machine Type Model 80K4001MUS with Windows 10-64Bits.) About 2 days ago, Windows 10 pushed an update. Since then, I have the following problem: whenever I boot the machine, it works fine for a couple of minutes and then, while working, the screen unexpectedly turns blank and the computer restarts without any warning. After restarting, the machine works fine for the rest of the day. This has already happened 2 times and, needless to say, it is worrysome to have a computer that can crash at any minute unexpectedly. Have any one been experiencing the same problem with this latest Windows 10 update? Would anyone have a solution? Thanks,BFonseca

A:Lenovo Ideapad 500-15ACZ restart issue - Windows 10 Dec. 2017 update

Is there anything reported in the Windows Even Logs when that happens?    Also check the C:\Windows folder for any recent MEMORY.DMP files that would indicate Widows is crashing (BSOD), and check for any updated drivers via Lenovo Companion, or manually from https://support.lenovo.com/us/en/.

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