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Lenovo Ideapad 320-14AST touchpad not working windows 10

Q: Lenovo Ideapad 320-14AST touchpad not working windows 10

So my windows 10 just updated recently, and that updat makes my laptop restart randomly. i still working on how to fix this problem until my laptop restart randomly again this morning. that restart makes my touchpad not working, idk whyit happened. i already tried updating the driver but touchpad still not working. i also tried to reinstall it (uninstall the driver then manually install it again) and the touchpad still not working.also the touchpad not appearing in device manager or device setting now. can someone help me to fix this problem? thanks!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 320-14AST touchpad not working windows 10

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 90

Hi After regular windows 10 update today, the touchpad stopped partially working. For example, scrolling with 2 fingers or zoom in/out are not working any more from the touchpad. How can I solve this problem? Thanks

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RELEVANCY SCORE 82

Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating. I searched this: http://support.lenovo.com/en_US/downloads/default.page?   for ANY drivers/software for the Y500 mousepad and there are none. Can anyone help me fix this problem before I get a refund from this potentially bad purchase? FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected. Thanks for the help.











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A:Lenovo Ideapad Y500 Touchpad Not Working

My touchpad is virtually worthless. Advise people to stay away from the y500 until (if possible) Lenovo fixes this problem.

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RELEVANCY SCORE 82

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 82

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 82

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

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RELEVANCY SCORE 81.2

Hi all, on June 2017 (around 3 months and half ago) I bought a Lenovo Yoga 510-14AST Laptop (ideapad) - Type 80S9 - Model 80S9000MIX.I immediately saw a huge slowness but I didn't have a good chance to deep dive the issue.In the last couple of weeks I investigated and found that when launching any of the installed applications (even just the browsers MS Edge or Chrome) the CPU and Hard Disk reach immediately 100% of occupation from Task Manager.I asked to the Lenovo Support guys and they suggested me to try One Key Recovery.I did it and unfortunately it didn't solve.Now the Laptop is reset with factory defaults but even just launching "Lenovo Companion" app cause cpu and hd to move quickly to 100%.The laptop is completely unusable and I'm quite disappointed because the performances are so poor like a Netbook with Intel Atom cpu.I contacted again Lenovo and they told me to send it for technical assistance.I will do it but I would ask if someone that has bought the same model experienced the same.My idea is to ask a replacement with another Lenovo model more performant (paying the difference if needed).Do you think it would a reasonable request?Thanks a lot for al your collaborationBest regardsFabio 

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RELEVANCY SCORE 81.2

Hey everyone, I have had this computer for almost a year now and have never had this problem. The only way I can use my computer is by using a USB mouse. Keyboard still works and everything. But the touchpad to control the mouse is not working at all. I have tried to turn the touchpad off and on by using the Fn button and F6 but it hasn't worked. HELP PLEASE!

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RELEVANCY SCORE 81.2

The keyboard stopped working then when I went to check the system settings the touch pad stopped working so the laptop looks like it is frozen but the screen is still updating, I just can?t type or move the mouse. I have tried to press/hold the power button but because it is a part of the keyboard it doesn?t work. Please help me!!! I only bought it a week ago today!!! 

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RELEVANCY SCORE 79.6

My Ideapad has Alps touchpad which was working fine before the Windows 10 falls update. Suddenly one fine day the two-finger scrolling and right-click button stopped working. I have tried the One-key Recovery and reset the laptop to how it was shipped(with windows 10 installed), but the issue has not resolved. I have seen someone posting about the similar issue where changing the registry value has resolved the issue, but the solution or exact registry values were not provided. If anyone has come across the similar situation and has the solution for the same, please reply to this thread. Thanks.

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RELEVANCY SCORE 79.6

the keyboard and touchpad of my laptop is not working .after my little brother tried to login into the password protected laptop ..using touch screen keyboard .....please help 

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RELEVANCY SCORE 73.6

I hope you will allow me to link to the experts here. It has not been possible to clarify the information with the OS or notebook manufacturer.

Problems using a Lenovo Ideapad s300 primarily for use as a desktop machine prompts the clarification of possible causes and remedies. A link to a previous unsolved post to resolve the problems is documented at [1]. This post attempts to clarify the minimal mouse and touchpad driver requirements. The s300 uses an external display and mouse. The machine performed well, and reliably for approx. the first 7 months until 21.05.2015. After an automatic Windows 8.1 update; it began independently deleting folders, files and Desktop icons on the mouse Left Double-Click in Windows 8.1.

An obvious problem with the installed driver is in Control Panel -> Mouse Properties -> which displayed a "Hardware" tab, but no "Device Settings" tab as in [2]. The touchpad cannot be deactivated. As shown in [1] Device Manager displays no "Mouse" driver conflicts. This suggests a Mouse driver or Touchpad driver problem. The presently installed mouse drivers are shown in Device Manager at [1].

What are the minimal required mouse, keyboard and touchpad drivers for Lenovo Ideapad s300?

Clarification:
1) When is the Touchpad Driver (Synaptics, Elan) for Microsoft Windows 8.1 (64-bit) required?
2) What is the recommended procedure to install the Touchpad Driver (Synaptics, Elan) for Microsoft Windows 8.1 (32-bit, 64-... Read more

A:Lenovo Ideapad s300 Windows 8 Touchpad driver requirements

Loks like you found your answers. So is there a question that you still have?

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RELEVANCY SCORE 68.8

Hi, guys. I want to upgrade my drive to SSD. Is my notebook support and which type of SSD should I bought; PCIE or SATA? And if it's SATA, is my notebook support SATA 3?  Dying for your help, guys. Thank you!

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RELEVANCY SCORE 68

Hi, I have problem with my new laptop, Ideapad 110-14 AST (AMD A9 7th Gen),it keep blue screen when I installed the VGA driver for AMD Radeon R5,so now I have to use Microsoft Basic VGA, please helpthanks 

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RELEVANCY SCORE 68

I was recently gifted an ideapad 320 14ast 80xu with 4gb of ram. I was wondering if it was possible for me to upgrade my ram to 8gb? The product description on the site isnt much help. Thanks!

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RELEVANCY SCORE 67.6

I have trouble BSOD with Ideapad 110-14AST (AMD A9 Gen 7th)when i try installing Graphic Driver and Running the Notebook Always BSOD (Video_TDR_Failure)i trying download the driver form support.lenovo.com and support.amd.combut same problem always BSODcan someone help me ? i'm tired find the solution..

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RELEVANCY SCORE 67.6

Hi, I want to upgrade my RAM to 8GB since it has only 4GB of RAM. Is it possible? Which type of RAM should I buy? May you tell me the specifications of it, so I wouldn't buy the wrong RAM.  Thank you in advance. 

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RELEVANCY SCORE 67.6

I have the Ideapad that I bought last week, and I don't know why the wifi signal is so weak. I think it's because the network driver problem, but its not. To connect the internet, the distance between the router and my new Ideapad should be just 2-3 meters away. Beside that,the list of wifi networks that detected by my new Ideapad is minimal. My friend's laptop (dell inspiron 14) can detect six wifi networks, including my neighbour's wifi network, while my laptop is only one, and even then can not connect, because the distance between my new Ideapad and the wifi router is "too far". I'm running the Windows 10 version 1607 build 14393.1066. Network Driver: Realtek 8821AE 802.11ac  Any advice and suggestions would be greatly appreciated. Thanks.

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RELEVANCY SCORE 67.2

MODEL: Ideapad 110-151BR The touchpad seems erratic and jumps around and sometimes doesn't move as according to how I move my finger. Could somone please help Thank you

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RELEVANCY SCORE 67.2

Hello Lenovo Community!  I'm a proud owner of a Lenovo IdeaPad 700-15ISK. I like this laptop alot, even though I only got it a week ago. There is a problem, however. My touchpad is "jumping" at specific time intervals (approx. at a 3 second interval). The "lag" doesn't last more than 0.5 milliseconds, but it's really, really annoying. I tried uninstalling, reinstalling the Synaptics touchpad drivers (I use Windows 10). I tried the ones from Lenovo Support, then the generic ones. I also tried disabling PalmCheck. It didn't work. I tried disabling Realtek Audio Manager, as some people on these forums had a problem with the audio driver causing some kind of conflict, on other laptop models. But that did not work either. Then I installed Ubuntu, and the problem still persisted. I have this annoying touchpad problem even in boot menus! (like Windows/Ubuntu menus, before installing the OS).I opened up a program, which is incorporated into the Synaptics Driver on Windows, called MoodPad, which basically draws a line when you swipe your finger across the touchpad surface. I noticed there are gaps inbetween. I posted some photos to make things more clear. The intervals are fixed, no matter if you swipe the finger across or not. For instance, if you happen to swipe it 2 seconds after the previous "lag" had occured, the next one will occur after 1 second (there is a 3 second interval, as I said before), and so on. Here are the photos from MoodPad. The red circles rep... Read more

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RELEVANCY SCORE 67.2

Hi, the configuration utility for the Sentelic touchpad built in the Lenovo IdeaPad 100 refuses to start. The OS is 64-bit Windows 7 (Bulgarian). The utility does not start at all - no error messages, no nothing, thus preventing any configuration like scrolling with the edge of the touchpad and multiple gestures. The driver is the only one available through the Lenovo support site. Any ideas?

A:Lenovo IdeaPad 100 Sentelic Touchpad

I have the same problem in windows 10 64bit

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RELEVANCY SCORE 67.2

Hello there, I've bought this laptop ( Lenovo IdeaPad 300 ) about 2 or 3 months ago and I've had the same issue all the time. First, I met the PalmTracking [Elan] Issue which is configuring PalmTracking through Elan or Windows doesn't work until I have found a fix which is to uninstall the Elan Driver untill they update it but it lead to another issue which is it gets automatically reinstalled after a restart, so I need a fix that won't need me to do it repetitvely. And then my trackpad suddenly just started moving so fast and randomly clicked about 50 or 100 Clicks per second ( not the real, approx with my vision ) everytime I just touch the TouchPad. I don't know what caused this issue. Note: I bought a mouse so I can use the laptop in a better way and in playing games, but I still use the trackpad.Thanks for your time.   

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RELEVANCY SCORE 67.2

The touchpad is super senstive to any light touch.If I'm scrolling down with two fingers it responds to asingle touch while scrolling down. for example, if I'm browsing youtube and I scrolled down the touchpad opens any video when scrolling down.I've searched for that and they told me that it can be solved by setting pulm tracking to the least value. but it seems that I cannot modify palm tracking. also I went through the registery and set pulm tracking to zero but still the same problem. it is super senstive to any touch. this is really annoying me while browsing youtube or any site or even playing games.  you can see the screenshots I've attached.  if anyone can help me, I'd be so thankfull.  

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RELEVANCY SCORE 66.8

Good day to all! I just recently purchased this laptop and so far it has been kind to me, except one thing - the windows search bar. While I was setting up my laptop for my personal use, windows update prompted me to restart, and after the reboot all of a sudden the windows search bar doesn't work anymore. Although I am still able to access windows apps, their search bars (like the microsoft store) doesn't work, it won't type for me. Having searched through google and some other forums I have found a temporary solution... by running this line into the Run Command: C:\Windows\system32\ctfmon.exe Unfortunately I have to do this every time I boot up my laptop. Powershell method doesn't work for me. I already tried that as it is the first common way to solve the windows search bar issue. Any permanent solutions out there? This windows search bar bug started after the windows update. I would be glad if anybody can help me with this problem.  Thank you!

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RELEVANCY SCORE 66.4

Helloi just bought a ideapad 100-15IBY an i was install windows 10 .. drivers and other software after 2 days the keyboard stop working i was connect a usb keyboard ,i was uninstall windows 7 and  install windows 10but same problemis working only screen on off , and luminosity + -i was try a day to fix with all drivers from offficial page dut nothinki was resetting bios in default mode ,, i don;t know what to do 











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A:lenovo ideapad 100-15IBY keyboard and touchpad in ...

the keyboard does not work even in bios i want to mentionate cause i was change the hdd with a ssd 

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RELEVANCY SCORE 66.4

Hello, I can't get the touchpad scrolling to work with Windows. I tried installing/reinstalling and updating the driver but nothing worked. I tried installing Ubuntu on the laptop, and there I got multitouch scrolling even without drivers, so I don't really think the touchpad can't support scrolling.I'm running latest Windows 10 with latest drivers from Lenovo support page. Why is this problem? Is it the Windows or the official drivers for Windows are bugged?(It won't work with 7/8.1 either, tried them all)

A:Lenovo Ideapad 100 15-IBY touchpad scroll not work...

Seems like the problem is that Lenovo thought this would be acceptable place to cut costs (not having any touchpad scrolling).  They are very very wrong, this thing is going right back to the store.

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RELEVANCY SCORE 66.4

This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

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RELEVANCY SCORE 66.4

Hello My Ideapad 100S has in the last couple of days developed a curious problem. If I try to drag something using the touchpad, after holding down the left button, when I move my finger across the pad the machine behaves as if its receiving multiple double-taps rather than mouse-moves. So, for instance, if you do this on a map it does lots of zoom-ins. Any ideas, anyone?

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RELEVANCY SCORE 66.4

I bought a ideapad 31014IKB one week back and now my touchpad has an issue. Its loses control and going out of my control, moving here and there without my control, closes & opens the window screens automatically. Sometimes freezes. I tried to update driver, but still have the problem. Can anyone help on these?

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RELEVANCY SCORE 66.4

Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

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RELEVANCY SCORE 66.4

I bought a Lenovo IdeaPad 100-15IBD a few days ago, and after a series of problems that I manage to fix, I woke up this morning to find out that my keyboard and touchpad are not working. Last night (about 9 hours ago) it was working fine. Anyone have any idea how can I fix this?

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RELEVANCY SCORE 66.4

I'm having some lag with my touchpad, about every 3 seconds. Searched around about this problem and did some updates on the driver.
 
Even did a factory reset, but same problem.
 
Anyone having similar problem and fixed it?
Read somewhere that it may have something to do with the Realtek HD audio software/driver??
 
Using external mouse for the most, but would be nice to have the option to use a functional touchpad from time to time.
 
-icui2i-
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to proper forum.
 

A:Lenovo Ideapad Y700-15ISK - touchpad lag

Have you seen this thread?http://www.tenforums.com/drivers-hardware/14107-windows-10-mouse-lagging.htmlThis guy claims that disabling start at boot of Realtek application called FMAPP.exe solved the problem. A lot of people in this thread say that it solved their issue. Can you check if it solves your problem? Let me know when you find out.

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RELEVANCY SCORE 66.4

I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

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RELEVANCY SCORE 66.4

After upgrading my device to Windows 10, I cannot get the touch pad to work at all. I've tried enabling the touchpad, changing the mouse settings (touchpad settings are not available anywhere) and installing the windows 10 drivers, but nothing has worked. I've tried both ELAN and Synaptics drivers to no avail. Can anyone help me?

A:Lenovo Yoga 700 11ISK touchpad not working after Windows 10 installation

Here are a few snapshots of what I can see in device manager. Nothing there for a touchpad.

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RELEVANCY SCORE 66

I have enabled the virtualization in the bios. Still whenever I am trying to power on a virtual machine, the machine restarts itself and says "YOUR PC has some issues, we are generating error files" etc I need assistance for this. I have even done reinstalling virtual machine, but that didn't help. I am not at all able to use virtual machine. The version is 8.0 and I am using windows 10. Please help me. 

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RELEVANCY SCORE 65.6

Hello. I?ve recently bought Lenovo Ideapad 520, with which I am very satisfied, it has a nice built quality and it works very well, but I have some concern regarding its touchpad. If I compare it with the touchpad on my old Asus laptop, Lenovo touchpad is step-down, when it comes to quality and overall feeling whilst using it. When I press down on the touchpad to click, there is a slight gap, about a millimeter, before it activates a click, this gap is noticeable when I am taping or scrolling on touchpad because it produces a sound, some kind of rumble, which is really noticeable in quiet environments, like the library, and it has become a little annoying, if I'm honest. It seems like touchpad is not fixed to the housing and is a little loose. Now my question is, is this normal and expected behavior of Lenovo touchpads, or did I get a faulty/bad quality touchpad? I tried contacting local Lenovo service and they cannot verify if there is something wrong with my unit, unless I send it to them, which I currently cannot do, so any help here would be greatly appreciated. I?ve found this video from someone having a similar issue, but on a Dell laptop:https://www.youtube.com/watch?v=kkNaAY9YJBc Thanks!

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RELEVANCY SCORE 65.6

My laptop has Windows 8.1 OEM installed.But since a while, it's touchpad doesn't work on right-click with Double-Finger Feature.I have synaptics driver installed for the toucpad.

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RELEVANCY SCORE 65.6

Hello. I?ve recently bought Lenovo Ideapad 520, with which I am very satisfied, it has a nice built quality and it works very well, but I have some concern regarding its touchpad. If I compare it with the touchpad on my old Asus laptop, Lenovo touchpad is step-down, when it comes to quality and overall feeling whilst using it. When I press down on the touchpad to click, there is a slight gap, about a millimeter, before it activates a click, this gap is noticeable when I am taping or scrolling on touchpad because it produces a sound, some kind of rumble, which is really noticeable in quiet environments, like the library, and it has become a little annoying, if I'm honest. It seems like touchpad is not fixed to the housing and is a little loose, also I have a feeling that clicking is not uniform on the whole surface. Now my question is, is this normal and expected behavior of Lenovo touchpads, or did I get a faulty/bad quality touchpad? I tried contacting local Lenovo service and they cannot verify if there is something wrong with my unit, unless I send it to them, which I currently cannot do, so any help here would be greatly appreciated. I?ve found this video from someone having a similar issue, but on a Dell laptop:https://www.youtube.com/watch?v=kkNaAY9YJBc Thanks!

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RELEVANCY SCORE 65.6

Hello, I recently bought the ideapad 720s 15 inch, and I've been having a pretty bad experience with the touchpad. I've been looking everywhere for touchpad drivers to update but I haven't had any luck finding some.  Would anyone happen to have a fix for the touchpad issues?

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RELEVANCY SCORE 65.6

ALPS driver v8.201.1611.252 : multi finger 2 finger clicking not working on Windows 10.I was try this solution but not working: https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Two-finger-tap-right-click-ALPS-Yoga-500-H...Can you help me?

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RELEVANCY SCORE 65.6

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

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RELEVANCY SCORE 65.6

Santa delivered a Lenovo 510-AST looks great, santa?s Elves at the store said that a Lenovo Active Pen 1 GX80K32884 would work with it..... The laptop seems great, the usual mega GB of updates from windows, and setting Gmail up with outlook was like code breaking the CIA !!! The the pen, how can Lenovo not have instructions on how to turn it on ??????  I don?t know if its on or not, doesn?t appear in the Bluetooth device list on the laptop... So is this Active Pen computable with this laptop ?If it is, how the chuff do you turn it on ? If not compatible, what Other active pens are comparable ? frustrated... grrrrrrr

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RELEVANCY SCORE 65.2

hey guysi'm forced to install windows 7 on my dear lenovo ideapad 500 15isk because of some business softwares i'm using, and i cant upgrade it to win8 or 8.1 or 10, and the problem is that brightness key on keyboard not working(take no action with display brightness)all requaired drivers are installed and also i did below solutions:1) install brightness default registery key from support lenovo website2)upgrade its intel vga driver to latest version 21.20.16.4550i'm so glad to someone helps me in this extremely annoying issue 

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