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Solved: Touchpad swipe function not working

Q: Solved: Touchpad swipe function not working

Hi I've got a Samsung NP300e5e-S02ZA (not the NP...shown in the sysinfo ) I upgraded to windows 8.1 from windows 8, everything was working fine. I sent it to the Samsung Care center to load the recover partition (I accidentally deleted the wrong one) Subsequently, I received a factory reset laptop, as you get it off the shelf. Everything is all right, except that the touchpad swipe functions don't work. Swipe from the left or the right, double-touch scroll functions etc. nothing. It only move the mouse cursor and clicks when tapped. bas.

I have done the following:
Checked the touchpad settings in Control Panel...everything selected, but no effect
Downloaded lateset touchpad drivers from Samsung site...installed, with no effect.
Downloaded latest drivers from synaptics site...installation fails.
First uninstalled driver before attempting to install above mentioned driver...result is the same
Tried update driver via device manager..."driver up to date"
Tried disconnecting my usb mouse...no effect My specs are below.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1 Pro, 64 bit Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4 RAM: 6017 Mb Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb Hard Drives: C: Total - 217212 MB, Free - 75249 MB; E: Total - 99 MB, Free - 67 MB; G: Total - 476837 MB, Free - 197104 MB; H: Total - 953541 MB, Free - 804846 MB; Motherboard: SAMSUNG ELECTRONICS CO., LTD., SAMSUNG_NP1234567890
Antivirus: Windows Defender, Disabled

Sorry, I had some external hdd connected at the time. The sysinfo utility didn't detect my AMD Radeon HD 8750 though and my model is not NP1234567890. My windows is legitimate and activated. Thank in advance for the help.

Preferred Solution: Solved: Touchpad swipe function not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Solved: Touchpad swipe function not working

Seeing 76 reads and no reply's must mean no one knows how to fix it...or I'm the only one that doesn't know

I found a solution. The drivers I downloaded from the synaptics sites did not install, because I read somewhere that they had forgotten/neglected to digitally sign the driver (for windows 8.1 at least) Windows will not install a driver that is not digitally signed. That function can, however, be switched off. Here's how
Installed the driver afterwards and everything was as it. I'm running windows 8.1 64 bit. Perhaps someone can say if it works on Win 8 if the problem exists there also.

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Why cant I use scroll/trackpad swipe to go back/forwards on timeline in QuickTime on Windows? I use two fingers to scroll and multitouch on other applications. I have tried to install both older and update to newer versions of QuickTime, but nothing works. I need this function when analyzing movements of fish for a masters project. If no one knows how to fix this, does anyone know any other program that can do this?

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Hi, Can anyone tell me if there is a simple way to disable the swipe function to change screens on Windows 8 please? It's probably me being awkward but I find it changes screens almost every time I touch the pad and it is most annoying. Thanks

A:Disable swipe function?

Try going to Control Panel | Mouse. Look around in there and see if you can find a tab that indicates Edge Action. You can disable it there.

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Recently whenever I accidentally swipe on the touchpad from the right edge towards the center it enters a tab (or performs the function as if I hit the tab button). This is driving me crazy since when I want to move the cursor to the right I get a tab instead. I couldn't find anywhere in the touchpad settings how to disable it.
Any ideas?

A:touchpad swipe right

I'd like to look into this further, can you let me know what model notebook you're using? 

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For the past several months, I have been experiencing an issue with my touchpad on my XPS 9550. I have sent my laptop in 4 times for repairs, and I have even had my laptop replaced with a new one and the same problem remains! I know that I am not imagining this problem because other people have experienced it, but I have not yet seen a fix.
The Problem: Every few days, the touchpad suddenly becomes unresponsive to tapping. Upon tapping, it either tries to drag whatever you have selected, or it highlights text (depending on what you are doing). Multiple finger gestures (e.g. scrolling, changing desktops) still work perfectly fine for some reason, and so does mechanical clicking of the touchpad. The only temporary fix is a full restart, which is very annoying and time-consuming to do on a nearly daily basis.
Interventions:1. Updated BIOS and drivers - no change2. Sent in for Windows re-install - no change3. Sent in for new touchpad and palm rest - no change4. Sent in for new motherboard - no change5. Sent in for system exchange (they gave me a new laptop) - NO CHANGE
Does anybody have any ideas on how to remedy this issue? None of Dell's technicians seem to know the answer. I would be extremely appreciative if anyone has any suggestions, and I'm sure you'd be helping out a bunch of other people as well!

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1. when i start my laptop, touchpad works fine but after a while it starts missbehaving. right click n left click work fine but cursor is out of control.i have checked if its driver is not updated but it is updated.i uninstalled its driver n installed it back but even then it is not working. i read somehwere if its touch screen is turned off then touchpad works fine but even if i turn touch screen off it does not work.2.i dont know about other function keys but i use function keys for brightness and volume all the time. i dont know if it was last window update or what else went wrong that these function keys are not helping anymore. These keys still make a pop up sound which means keyboard buttons are working fine.please help.

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Have 8.1 on a new laptop and still not sure what I think about it.

1 thing I hate is when I am using the laptop mousepad if I go near the right side it swipes in a menu on the right of the screen, showing search / share / start / devices / settings.

Is there any way to turn this off please?


A:How to stop the right menu swipe function on laptop

That is the Charms bar, it should only come up if you put your point in the Upper Right or lower right corner of the screen.,
You might want to try classicshell that makes Windows 8.1 look like Windows 7.

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The tap function of my 2year old Dell 600m stop working last week. Every time I went to mouse settings and change anything, it start working. But after a standby, it stop working again. It also works on the login screen, but after loading all the settings it stops working.
It seems to my like a software driver problem. Any input is appreciated.

A:Tap function of Dell touchpad stop working

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1 of the little big things I miss immediately on the Macbook Air was ability to 2 swinger swipe when in chrome to go back in the browser.Just got the X1 Carbon, is there any way to configure 2 or 3 finger swipe for going back & forward in a browser? In the synaptic settings it only has switching apps which isnt' as nearly convenient as the browser

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The tapping function on my Aspire E5-573 with Windows 10 is not working properly. The single tap function does not work, necessating a click instead for every action. This is ergonomically tedious. Also, the clicking function does not work in the bottom left-hand corner - you have to click about almost halfway up on the touchpad to effect a click.The Elan I2C touchpad driver is dated 5/6/2015. On the forum I have only come across solutions to the Synaptics touchpad.  

A:Elan Touchpad tapping function not working on Aspi...

Have you tried the same driver version dated 27/07/15 from here:http://www.acer.com/ac/en/GB/content/drivers 

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Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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I use an Asus Zeenbook with a large trackpad that enables multiple finger gestures. One of them is three finger swipes left and right to navigate back and forth.

If I want to go to the previous site in my browser, usually I could just swipe with three fingers, but somehow that has been disabled in Chrome. It still works in Windows (in folders) and in IE though, so it must be Chrome-related. AFAIR I haven't installed anything out of the ordinary recently, this problem just suddenly occurred one day...

What could've happened?


A:[Chrome] Swipe touchpad to navigate disabled

Have you tried to reset Chrome?

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After a routine update to my Lenovo Thinkpad Yoga 15 type 20DQ-001, the scroll function on my touchpad is no longer working (no two finger scroll and no other fancy multitasking functions either). I visited other forums (a few years old) about this issue and they said to go through my control panel, go back a driver, and reinstall the driver. After restarting the computer this works, until I shut the computer down and turn it back on later or the next day to find the scroll function no longer works...again. I have been using this fix multiple times a day for over a week now. I also saw something online aboutclicking a button in the control panel screen for "mouse" that turns on scrolling; this does not exist on my PC's control panel. How do I fix the track pad permanently? Please help! 

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After a routine update to my Lenovo Thinkpad Yoga 15 type 20DO-001, the scroll function on my touchpad is no longer working (no two finger scroll and no other fancy multitasking functions either). I visited other forums (a few years old) about this issue and they said to go through my control panel, go back a driver, and reinstall the driver. After restarting the computer this works, until I shut the computer down and turn it back on later or the next day to find the scroll function no longer works...again. I have been using this fix multiple times a day for over a week now. I also saw something online aboutclicking a button in the control panel screen for "mouse" that turns on scrolling; this does not exist on my PC's control panel. How do I fix the track pad permanently? Please help! 

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Hello, I haven't got a clue why this issue happens and haven't seen a post anywhere on google about anyone having the same issue. I have two T470s here in the office, both of them will lock if you swipe downwwards quickly with two fingers. As you can imagine this is very annoying for the users when they are scrolling as every now and then it will lock! Anyone else had this issue before?

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hey guy!

is there any one know how to enable laptop touchpad scroll, tab and drag function? im using the ASUS A52jc, Win 7 HP 64 bit. i only can move the pointer and tab to select. totally can't scroll and double tab to drag & drop. thing just happened about 2 weeks ago. before it worked fine. I've tried to reinstall driver but still cannot solve it....

A:Solved: how to enable touchpad scroll, tab and drag function

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Hello, My 3 finger swipe does not work at all on my brand new X1 Carbon ThinkPad. I have gfone into the configuration settings for the touchpad and have 3 finger swipe enabled for task switching, but it does not work AT ALL. I would be grateful for any suggestions.  thanks

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Hi, I have Thinkpad X1 Carbon (System Model 20A7001PAD) , I upgraded to Windows 10 and was researching touchpad shortcuts and found that I can't use touchpad shortcuts to show Task View or switch virtual desktops using touchpad swipe.  I'm using latest Synaptic driver ( and enabled (Swipe) under (Gestures) within (Mouse Proerties). Also, under in Windows 10 settings (Mouse & Touchpad) why does my touchpad shows up as (Mouse) and not as (Touchpad) Thanks,Abdul

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Dear Friends, Hope all is well.  I wrote "directly to HP Tech/Support and due to the warranty it defaults to here.A couple of matters.One I need a replacement Key and hinges for the *insert- Scroll key*The other issue(s) are that none of the finger sensitive swipe controls work to control speaker volumes or <<RW - Play >|| -FF >> and not last and not least the WiFi  indicator does not glow. I have always liked and used HP so I hope you can help me with these matters even though the computer is quite old and out of warranty. Sincerely, Raphael

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My sum function isn't working properly, I've checked and the calculation settings are on automatic.

The cells I'm trying to sum use the IF function, I don't know if this effects anything.

I'm using Excel 2007.

Any ideas?

A:Solved: Sum function not working correctly

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spread sheet of lotto results attempting to determine no of times combinations of say (1,2,3), occur on each draw line, so using countifs function.

Ball 1 2 3 4 5 6 Couintifs function 1 2 3

5 7 4 1 3 20 Couintifs function $B1:$G1 briteria 1, 2, 3 etc retrurns zero only

A:Solved: countifs function not working


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I have an Acer aspire one netbook and I've heard about some keyboard problems. My volume function isnt working at all. All the other function keys work except for the volume control (up and down arrow). They work when scrolling etc. They only DONT work when I have the function key pressed as well. Help!!!

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Can anyone tell me how to get rid of the log in swipe screen?

A:Solved: Log in swipe screen

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Please can someone help me with the Hibernate function in Windows 7.
Many months ago I spent countless hours trying to troubleshoot the Hibernate/Sleep function on Windows 7 and eventually gave up. I subsequently had to reinstall Windows 7 on a reformatted drive and to my amazement from that day on the Hibernate function has worked
It has continued without major problems until 48 hours ago. Because of the past problems, I have routinely made manual restore points at regular intervals and whenever the Hibernate mode faltered I have been able to wind back to a working state.
One thing which has regularly messed with the Hibernate function has been a program called LP Recorder, for recording vinyl LPs. Having some LPs to record on Saturday evening I created a Restore Point prior to starting. Yesterday, after all the LPs were transferred to CD, I restored to Saturday's Restore Point but this time I have not restored the Hibernate function. Worse still is the fact that all my previous Restore Points have vanished without a trace.
Since I worked on the LPs, I have not made any other changes to the system I am running, no programs have been installed or removed, in fact I have really not done a lot on the computer.
Can someone please suggest a possible solution, or explain the apparent connection between a program that records on the Line In jack and the Hibernate function? In my own mind I am totally convinced there is a connection, the problems that have occur... Read more

A:Solved: Hibernate function has stopped working

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i've tried everything the. When i click search in any explorer window the blue pane opens with the assistant but i have no search options or input boxes any ideas?

A:[SOLVED] xp search function not working only the dog shows up

Hello prodkid, Welcome to TSF.

See if the following solution will help you.

Go to Start>Run, type cmd.
When the command dialog window opens, type the following and press enter after each command which will prompt a confirmation box as being successful after each command

regsvr32 urlmon.dll
regsvr32 jscript.dll
regsvr32 wshom.oc

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For no apparent reason, the Search Function on my Dell Dimension 4300 Pentium 4 computer has stopped working in Windows Normal Mode. When I go to START and click on Search, the computer freezes up momentarily (30 seconds to 1 minute) and then unfreezes; but the Search window never comes up. The Search Function works fine in Windows Safe Mode. My operating system is Windows XP Professional.

What could be the problem?


A:Solved: Search Function in Windows XP Not Working

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Hi all,

I have a countifs scenario that should, with the data given, be returning a 1, but it is not returning anything. When I test both "if" components as separate formulas in separate cells, they each return a 1, but when I put them together I don't get anything.
=COUNTIFS('JAN ORDERS'!$U:$U,">0") (this returns a value of 1)
=COUNTIFS(JAN!$M:$M,'PROMOTIONS DETAIL'!$A8) (this also returns a value of 1)
but when I put them together:

=COUNTIFS('JAN ORDERS'!$U:$U,">0",JAN!$M:$M,'PROMOTIONS DETAIL'!$A8) (this returns nothing)

Why is this not working?? Any help would be GREATLY appreciated!!

A:Solved: Countifs function not working as expected

Hi Jen, welcome to TSG.

Are the values that are returning 1 separately in the same row on the two spreadsheets? COUNTIFS requires all of the criteria to be met in the same row (or column, if your range is in rows). So in your example, it would look at the JAN ORDERS spreadsheet to determine whether the value in Column U is >0 and then look at the JAN spreadsheet to determine whether the value in Column M for the same row is the same as the value in PROMOTIONS DETAIL A8. If they're not in the same row, it will return 0. Does that help?

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I've got a brand new P51, the touchpad doesn't work correctly. once I click on the left button (upper or lower) the OS thinks it still clicks and I can't do anything.Lenovo support tried updating some drivers, reseting windows - but nothing helped. Looks like it's hardware malfunction.Any ideas ? or should I return it for a working DELL laptop.... 

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Hi, I did a clean install (windows 8.1 32bit, on 64 but processor) on my new g50-45, and I cannot get the touchpad to deactivate its tap function with the default PS/2 comliant mouse driver. Tried installing the Lenovo driver for 64 bit (http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-noteboo... and it was not able to be installed. would be grateful for advice how to deactivate the tap function.

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My Dell notebook with Vista Home Premium always worked well regarding the Power option. Lately, the laptop will no go to sleep when left even though I have checked the power settings on plug in and battery and reset them. The display turns off at the correct time but the notebook never goes to sleep even hours after the designated time.

The only changes I have made are with the battery and I upgraded to Norton Internet security 2010 from 2009.

A:Solved: notebook sleep function has stopped working...

Sleep works when on battery, but not when plugged in. Strange.

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I have an acer aspire 3000 w/ xp pro sp3 and the synaptics touch pad does not work, a plug n mouse does. I have uninstalled and reinstalled and still no luck. can anyone help?????

A:Solved: touchpad not working

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Hi guys,

I seem to have a problem using my touchpad on my Acer Aspire 2920 laptop,
I recently shut down my computer whilst using Nero Xpress and was in the middle of burning a cd (please dont ask me why) and for some reason when i restarted the laptop the touchpad wouldnt respond, Iv plugged in a mouse for now which works fine but i want my touchpad back.

Iv gone through the normal procedures e.g system restore, FN+F7 & FN+F9 which havent worked iv also checked my touchpad settings and there all updated but they dont seem to see my synaptics drivers iv already re-installed the drivers but still no avail.

Its very frustrating as im not used to using a mouse on my laptop

If anyone can help id be very grateful.

Kind Regards


P.S sorry i forgot to mention im running on windows vista ultimate 32 bit sp1


A:Solved: Touchpad Not Working Please Help...

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Hi everyone, Toshiba P70-A Satellite laptop Win 8.1.
Went into control panel-hardware and sound and it only shows usb mouse settings no pad.
Synaptic shows in programs. Why will it not work. Replies need to be not to technical please.

A:Solved: Touchpad not working

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Read lots of threads relating to faulty touchpads but none of the solutions seem to work for me. I have an emachines d620 running vista. Can move the touchpad curser but it will not click. Right button works, left does not. I have uninstalled and reinstalled the driver and have checked the touchpad is enabled. Have also checked the sensitivity settings. All seem ok. device manager says the device is working properly. I am urrently using a usb mouse which is working fine. Hope you can help.

A:Solved: Touchpad not working

It's my guess the left-click button is worn out or broken and no longer working. I had that issue with a Toshiba laptop that I worked on a couple of years ago. The owner now uses an external USB wireless mouse.


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Hello,i have a problem with the touchpad of my Yoga 460 ultrabook. Unfortunately, it has a little but annoying difference from my ultrabook (T450) at work. With the T450: When I use two fingers to scroll down or up, I can remove one finger from the touchpad and it still is in "scroll mode" while only one finger is on the touchpad. This is shown by the fact, that when i put the finger back on the touchpad, I can continue scrolling. With my Yoga 460: When i remove one finger while letting the other on the touchpad, the "scroll mode" is interrupted and i cant continue scrolling immediately. I havent´t found any option from windows or my preinstalled Elan smart pad options.Does someone know a solution for this? Best regardsDejan V.

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I am looking17-x006no17-y005no17-x008noThey look same on touchpad for meI have problems simular to Parkinsons "Essentiell tremor" I shaking my handsso I want my touchpad to be as in imageso in the area of left and right clickcurser can NOT move ( as for example Acer has) how is this 3 HP models handles this ?edit spelling Sven Åke

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I'm currently very old school and still using a decade old ThinkPad T400 but am considering upgrading to a second hand Yoga 710. A couple of questions: 1. Can I still use legacy shortcuts with the F keys like Alt+F4, F5 for refresh, etc without pressing the "Fn" button? I know it's just one button - but my brain isn't used to that. Since Windows 98, I've been using these shortcuts. 2. Can I use one finger to scoll pages using the touchpad like my T400? There's a dedicated scrolling section on the right and bottom of the touchpad for horizontal and vertical scrolling. I don't like to use two fingers to scroll as I have arthritis and it's very hard to do so. Thanks in advance!

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Does the COUNTIF function not work on cells that have drop down lists? I haven't found any notations anywhere to say pro or con. I need to do a count of the cells that have either of 2 entries out of the 10 available in the list and:
=COUNTIF(Sheet1!H9:H200, "Statement")
is not working, though according to everything I can find online it should. Any ideas would be great. Thanks

A:Solved: COUNTIF function not working with Cells that have Drop Down Lists

Read here:
Offhand, I think it is the same as in that thread - "You can't using data>validation, you can if you use a combobox from the control toolbox."

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I have a Sony Vaio laptop and recently the scroll on the touchpad stopped working. This is very irritating, because now i actually have to drag the bar to scroll through pages instead of using the scroll. I have gone to the option screen and still nothing. Please help.

A:Solved: scroll touchpad not working

Maybe the touch pad drivers are the problem.
Try re-installing the touch pad drivers.

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Hi, just recently and I mean just recently (second day brandnew) my Lenovo G530 laptop is not working. Out of the blue, the touchpad is not responding an i tried to update but i have the newest driver.(also did a rollback) Nothing seems to be working wih he best of my knowledge.

A:Solved: Lenovo TouchPad Not Working!!!

For people having this same problem on Lenovo 3000 series laptops... Solution: On older ones you press Fn + F8.... for newers models you press the mouselock button that is located on the end of your multimedia buttons on the top corner of ur keyboard...

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Hey there,

i recently got a harddrive replacment for my Qosmio f60 laptop and windows had to be reloaded.
When my laptop was previously working i could two-finger scroll on pages and such,
Now i cant, and i cannot find a setting for it anywhere.

ive downloaded a driver called 'scrybe' which allows me to do this,
but i would much prefer not running an extra processor and just using the laptops default function.

Can anyone explain why my laptop previously let me do this and now cant? and how i could fix it?

thanks heaps!

A:Qosmio F60 - Cannot use touchpad Two-Finger scroll function

> can anyone explain why my laptop previously let me do this and now cant?

Maybe the Synaptics touchpad driver is not installed?
The Synaptics driver provides additional touchpad features.
Therefore I recommend installing this driver.

The settings can be found in control panel -> mouse -> Advanced tab -> advanced settings

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I recently installed Windows 8 on my Qosmio F60 and now I have some issues, I think it might be driver related but not sure which drivers in particular.

1. The touchpad still works for moving the pointer but swiping along the right edge doesn't scroll anymore, I have had a look on the drivers webpage but cant find which driver I need it install to make this work. Also does anyone know if there is a Windows 8 driver so that i can swipe the edge to bring up the charms and switch tabs?

2. The FN keys no longer work so i can't control the brightness or the other functions along the top row of the keyboard.

If anyone can help with either of these issues that would be great.


A:Qosmio F60 - No additional touchpad and Fn function after Win 8 upgrade


As you can see there are no special Win 8 drivers fro the Qosmio F60 series.
Its not Win 8 supported.
However, I think you should be able to use the Win 8 ? upgrade drivers released for Qosmio F750.
Try it.

Recommend installing the touchpad driver (from Synaptics), the Toshiba Function Key Utility, Value Added Package and Toshiba System Driver

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synaptics driver.

Before I installed the synaptics driver software, right touchpad button was working. Now after I installed the synaptics driver, right touchpad button does not work anymore.

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I had to reinstall a new hard drive on inspiron 14r and reinstall operating systems and drivers. All seems fine but I can not shut off the touchpad with function keys. Does anyone know what driver I need to reinstall or program?

A:Lost use of function keys to shut off touchpad

It depends on the model of 14r that you have but it is either going to be Dell Quickset and the touch pad drivers themselves.  I also suggest checking the BIOS, just start the system tapping F12 an choose bios, looking under the advanced tab, function key behavior and toggle between multimedia key or function key. 
If you continue to have problems please reply with the version of 14r and I will be happy to look up the driver files. 


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I have a Yoga 2 Pro, running Windows 10, working fine after upgrade several months ago.Last week noticed intermittent touchpad freezing, then touchpad lock requiring a reboot, then total failure of touchpad.Suspected HW but did all usual things such as reinstalling drivers, cleaning registry. Arrived back from trip and plugged in a USB mouse, but it doesn't work (mouse confirmed working in other laptop). I then opened her up and checked the touchpad cable - re-seated it, but no joy. My questions are.. can a failed touchpad prevent a usb mouse from working ?If not then what can cause all mouse function to not work. In all other respects the latop is working fine. Thanks in advance for any help offered. PS I have not tried a restore to previous state yet - but will do once backup has completed.The only other thing I can think of doing is replacing the touchpad.

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