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X1 Yoga sometimes will not enter sleep mode (hangs...

Q: X1 Yoga sometimes will not enter sleep mode (hangs...

Has anyone else had problems with the X1 Yoga falling asleep? About 1 out of 6/7 times the X1 Yoga will not enter sleep mode - pretty random when it happens. When I select sleep from the Windows 10 menu or close the lid (so this happens both with the OneLink+ dock and when using standalone as a notebook) the computer seems to go to sleep, the displays turn off, USB devices turn off, but then the small led just stays on. It never really enters sleep mode. And there is no way to wake the computer up, just press the power button for 4 seconds and turn it off. Which practically means cold booting again. Usually the last item in the event log is a Kernel-Power event announcing the system is entering sleep mode. Today there are two more events after that, but then just nothing. (this is from the System event log). Really bothersome issue, probably related to Windows and/or firmware/BIOS. There does not seem to be any connection to what the computer is doing. It happens when no programs are running, and also when lots of programs are open. It happens as the fan is on (because the computer is doing something heavy) and both when the fan is off (the computer is idling). It happens while connected to the dock and also while not being connected to the dock. There does not seem to be any pattern to it. Anyone else experiencing something similar? Most drivers are updated to latest version, and BIOS is also latest.

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Preferred Solution: X1 Yoga sometimes will not enter sleep mode (hangs...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hi everyone, I do have a strange issue with a Thinkpad S1 Yoga: after a fresh (clean) install of Win10, I have installed the relevant drivers - including the Lenovo power mgmt driver. So far, everything is ok. However, the device does not enter sleep mode when I am closing the lid. It seems that it rather changes to tablet mode.  After x minutes of inactivity, the devices enters sleep mode - also if I manually select sleep mode via Startmenu. So I think this is related to the detection of the lid function. Any chance to correct this? thanks. best, axeon

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Windows 10 is simply not able to enter sleep mode. Whenever I try, the monitor shuts off, but the computer power does not. When I move the mouse, the log-in screen appears (as it would when your computer comes out of sleep).

I looked at Windows Event Viewer, and this is what I found for my attempt to sleep just a moment ago (Event 10016, DistributedCOM):

"The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."

I went to these IDs in regedit, and attempted to change their security permissions. I received an error message saying "Unable to save permission changes on {9CA88EE3-ACB7-47C8-AFC4-AB702511C276}" (or the CLSID).

Looking at the above CLSID registry entry more closely, I find that it corresponds to a program called RunTimeBroker.exe. The official Windows website has instructions on how to change the permissions for this program, namely, by opening Component services, going to RunTimeBroker, opening its Properties, and adjusting its Access Permissions in the Security tab. However, the entire tab is greyed out for me. Any help here would be appr... Read more

A:Cannot enter sleep mode

Just something that is not so "high tech ".

1. Use a different mouse if it is a wireless mouse. The wireless mouse might be too sensitive to pick up everything and triggers the computer.
2. Put a mouse pad under the mouse, if you don't use one.
3. Remove/unplug the mouse and see if Sleep mode will commence without interruption.

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I have a home built machine running XP Pro. It is a clean installation since had some recent other problems with it and completely formatted hard drive and reinstalled XP. I have added all the Window updates including sp3. I have a GE Force 6200 video card and have installed all the drivers but the machine will not enter sleep mode either manually or automatically (I mention this because I have read elsewhere this was a problem for Vista but haven't seen anything anywhere for XP). I even set the bios to force sleep mode and nothing happened. Any and all thoughts would be appreciated.



A:XP Will not enter sleep mode

hey bweissman
sum times when your sharing files folders media or anything like that your computer doesn't go to sleep thats what i'm thinking is your problem mate.

are you network sharing coz most of the times that is the reason y sleep mode doesn't work .

reply back with info.

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I have a computer with vista and it cannot enter into sleep mode even though I have it set at 20 minutes. I even have to monitor set to shut off every 10 minutes but it doesn't even do that. The only thing it will do is enter into screen saver. My guess is that its the monitor causing it not to enter into sleep mode. My monitor is a 24" samsung 245bw. Thanks in advance for your help.

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After entering sleep mode, when I hit the keyboard instate of awake it go shut down directly, when I hit the power button the windows show I impropriate shut down.

A:After Enter Sleep Mode, it goes Shut down

First let's make sure your system is fully patched. Enable hardware auto-updating via Windows Update (Steps 3 and 6) then Check for Updates, install all Important and Optional, with reboots, until there are no more offered. This may take a day or more.

Next see if there's an Update for your Display driver on the Sony Support Downloads webpage for your model. This is the first suspect in any Sleep problems. I'd also update any other drivers including chipset if newer are available.

After reboot if the problem persists work through these other Sleep Mode Problems - Vista Forums

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Just recently, I noticed that my Yoga 710-11ISK Laptop (ideapad) is not entering sleep mode. When I select the sleep option, the laptop screen goes black for a moment before the start up menu appears. This is causing my battery to deplete pretty rapidly, especially since the only way I am able to turn it off is holding down the power button. Spring semester is starting soon so I really hope I can get this resolved before then. Any help would be awesome, thank you.

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My Y50 Will not enter sleep mode when I close the lid but it will if go to sleep when it idles. I think there might be an issue the magnet sensor but I don't know where it is or how to check if it works. I've already checked too see if there was a problem in the settings when closing the lid but it's already set to sleep when it closes. I have tried pushing the lid down really tightly since it's a little bit loose but even when it's as far as it will go it still won't go to sleep mode.

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Okay, so i installed Windows vista home premium 32 bit and on my laptop will not use sleep mode or hybernation, I even formated it again to see if there was a problem. When i go to close the lid it shuts down or if i go to start menu and go to sleep it shuts down. Same goes with the power button. I went through power options and still nothing. Ideas please?

A:Laptop won't enter sleep mode

1. In the command prompt type "powercfg -h on" (with no quotes)

2. Press Windows Key and R to bring up the Run Dialog box and type "powercfg -h on" (with no quotes)

Tell me if that fixed ur problem.

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Having some problems with bluescreen of death I make a thread here in the bsod forum and I'm adviced to reinstall gfx card drivers. I do. And it seems to fix the BSOD.

After that, things went a bit weird. I'm not 100% sure if the problem is caused by the driver reinstallation, but now sleep mode no longer works.

Previously the computer would enter sleep mode after 30 minutes of no activity. Now it no longer does.

After a fair amount of googling I found instructions on how to run "powercfg /requests". It should apparently tell me what is keeping windows awake, but the only thing it tells me is that a "Legacy Kernel Caller" is blocking sleep mode.

That tells me absolutely nothing. Googling it yields no information either. What IS a legacy kernel caller anyway?

I am hesitant to do any kind of roll back with system restore because of the fact that the driver reinstallation was specifically done to avoid bsods. I don't want to go back to an unstable state.

A:Computer refuses to enter sleep mode

Well, maybe you should start then with double/triple-checking that your gfx card driver reinstall was done correctly, i.e. with the right driver for your machine.

BSODs normally signify a hardware, or a DRIVER problem; maybe you need a different/better driver. I would do a System Restore and then try again with the gfx.

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Hi all,

I've been experiencing this issue with Win 7 for a while now, I recently formatted and reinstalled a clean copy of Windows 7. I also made sure all of my drivers worked with my current laptop model, and made sure they were the most recent ones I could get. Finally I've got good protection software, I know as a fact I haven't got any virus or malware, however my problem lies when I set the system to go to sleep.

It doesn't always occur, but sometimes the screen will quickly dim black as it usually does when entering sleep mode, and then it will just hang there, the power lights will stay on, however I don't seem to notice any hdd activity according to the light. IF I let it run, it just seems like the screen stays black, the lights stay on and nothing happens, even after pressing the keyboard or moving the mouse. In order to fix it, I always need to hard reboot, holding down the power button for a few seconds.

Anyway I'm guessing what may be causing this is maybe a driver issue, possibly. Also I've got Hibernate disabled.

My system specs :

eMachines E625 Laptop Computer
Windows 7 Home Premium 32bit
AMD Athlon Processor TF-20 1600 MHz
ATI Radeon X1200

I think it's worth mentioning also, that I updated the BIOS (Flashed it rather) a few months back. As far as I know I've got the latest version.

I guess what I really want to know is, is there any way I can view system logs for when the system enters sleep mode ? Perhaps next time th... Read more

A:Laptop does not fully enter sleep mode

To try to find the cause, do you think using the clean boot method, before putting it to sleep may help?


Check event viewer when it happens.

For both Vista and 7

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Hi all,

Yesterday, I formatted my hdd and installed a fresh new copy of Win 7 Home Premium 32bit. I installed all of my regular Vista drivers and for the first 6 hours or so my system was fine, I was able to fully enter sleep and hibernate and resume from both states without any problems.

However, It wasn't until the end of the night when I was about to head to bed, that I decided to put my computer in sleep and call it a night. That's when my laptop wouldn't enter sleep mode.

This is what happens :

I press the sleep button on the start menu, the screen then fades to black then nothing happens, it just hangs there, the lights stay on but nothing happens. Then, after roughly 10 minutes, the system will automatically shut itself off. When I press the power button to turn it back on, I get a message saying something like : "Windows did not shutdown successfully". After booting into Windows, I get a message saying : "Windows Recovered from an unexpected Error". And it gave me the minidump BSOD file (please see attached file).

I'm thinking that something, either an application or Driver perhaps is preventing my laptop from fully entering either sleep or Hibernate ?

Like I mentioned, for the first 6 hours or so, I was able to enter and resume from both sleep and hibernate without issue.

I hope someone can help me with this, it's been going on for months now, my laptop is almost a year old and far from being top of the line. However I can't afford to buy a... Read more

A:Laptop won't enter Sleep or Hibernate Mode ?

here's the youtube link again :

YouTube - Sleep Problem on Laptop

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I've got an HP laptop (dv6568se) and lately it has been having issues going into sleep mode. I close the lid, but it remains on and doesn't go to sleep. I open it back up, and the screen remains black, as if it had tried to go into sleep, but didn't. I can't do anything at this point except power it off by holding the power button.

This started happening around the time I got a base with two fans that plugs into the USB port, could that be the root of the problem? When it booted back up, it gave me this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84A2B700
BCP3: 864591B0
BCP4: A3265068
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Users\Nathan Wilson\AppData\Local\Temp\WER-29514780-0.sysdata.xml
C:\Users\Nathan Wilson\AppData\Local\Temp\WERA3C6.tmp.version.txt

I have copied the files above and attached them.

A:Black screen when trying to enter sleep mode

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This computer has worked great for several years but recently it will not enter sleep mode on its own.  It will go to screen saver and it will turn the monitor off but will not go to sleep. I can request it to go to sleep with the power options in the power menu. It does not go to sleep automatically in safe mode either. I have been in the Power Options menu and believe everty thing there is set correctly...  Help!

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v3-772g on Windows 8.1 won't enter sleep mode when lid closed. Was working a while ago. All power management settings remain the same. What could be the problem?

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Whenever I try to put my laptop into sleep mode, it just kind of freezes with a black screen, with the HDD indicator blinking once in a while, then it turns off after a long time. When I boot up, it gives me a 'Windows has recovered from an unexpected shutdown' error, and it states that it was a BSOD. I tried looking at the dump myself, but I just got confused. Here's the system information and dump:

Model: ASUS F50Sf-A1
OS: Windows 7 x64 (OEM) and Ubuntu with GRUB first
CPU: Intel Core 2 Duo P8700 2.53Ghz
Video Card: NVIDIA GeForce GT 220M
Motherboard chipset: SIS 671DX + 968
Laptop age: about 1 year old
OS age: at least a couple months old

Uploading to the forum kept failing for some reason, so here are download links:
FileDen (direct link)

Also, here's a quote of the dump file, in case that's all you really need to see:

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8004743a20, fffff80000ba2748, fffffa800453e1f0}

Probably caused by : pci.sys

Followup: MachineOwner

0: kd> !ana... Read more

A:Apparent BSOD while trying to enter sleep mode

Hi -

All 5 BSODs list the probable cause as -


SiSG664.sys Thu Feb 26 04:42:27 2009 (49A66403) - SiS191 Ethernet Controller - http://www.sis.com/download/agreement.php?id=155880

Update your SiS191 Ethernet driver.

Silicon Integrated Systems drivers --> http://www.sis.com/download/agreement.php?id=155880

Preventive maintenance -- see if update available for GeForce GT 220M video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA drivers --> http://www.nvidia.com/Download/index.aspx?lang=en-us

If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 14:33:58.191 2010 (GMT-4)
System Uptime: 1 days 10:14:25.233
*** WARNING: Unable to verify timestamp for SiSG664.sys
*** ERROR: Module load completed but symbols could not be loaded for SiSG664.sys
Probably caused by : SiSG664.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`04743a20 fffff800`00ba2748 fffffa80`0453e1f0
????????????????????????????????????????????????????????... Read more

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I'm looking for some help here. I'm running Vista Ultimate x64. It no longer enters sleep mode on its own. It used to. I can force it into sleep mode by clicking on the Vista Orb and selecting "Sleep". It won't do it on its own - which is what I want it to.

I've run through the Control Panel/Power Mgt troubleshooter on these forums. All my settings seemed to be correct. Using the CMD prompt and powercfg -devicequery wake_armed yields one device: my logitech g15 keyboard. (Using powercfg -a shows that the only sleep state available is S3. That is correct for my motherboard, an Abit IP 35 pro.)

If forced into sleep, the keyboard will wake it up.

The problem, again, centers on the automatic sleep entrance. Currently set for 1 hour of idle.

It seems to me that the machine never thinks it's idle. Is that where I should start? Finding processes which are running in the background?

I'd appreciate any help.


A:Vista Ultimate x64 won't enter sleep mode

Originally Posted by iamc3k


I'm looking for some help here. I'm running Vista Ultimate x64. It no longer enters sleep mode on its own. It used to. I can force it into sleep mode by clicking on the Vista Orb and selecting "Sleep". It won't do it on its own - which is what I want it to.

I've run through the Control Panel/Power Mgt troubleshooter on these forums. All my settings seemed to be correct. Using the CMD prompt and powercfg -devicequery wake_armed yields one device: my logitech g15 keyboard. (Using powercfg -a shows that the only sleep state available is S3. That is correct for my motherboard, an Abit IP 35 pro.)

If forced into sleep, the keyboard will wake it up.

The problem, again, centers on the automatic sleep entrance. Currently set for 1 hour of idle.

It seems to me that the machine never thinks it's idle. Is that where I should start? Finding processes which are running in the background?

I'd appreciate any help.


Hello Ken,
Is it possible that the problem started after you switched to a wireless mouse/keyboard ?

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Hi all,

About a week ago I ran into this issue:

My machine won't fully shut down and it won't enter sleep mode without crashing. When I boot back up it gives me an error report and said that it didn't shut down properly. I tried doing a system restore to before this happened and it is still going on. I use a Crucial SSD for my OS, not sure if that could be the issue but I've used it without problems for about a year and half now.

Thanks for the help.

A:My machine won't shut down properly or enter sleep mode

Scan for viruses and run chkdsk /f from the command prompt for errors.

Lets start there

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I have a few computers running Windows 7 and I'm using Homegroup cause it's very useful.

But I've discovered the problem that all of my computers no longer enter the sleep mode (suspend) in idle. There're no problems if I push the button, but never by timeout defined in Power Schema.

I've tried all the group policies like Allow programs to prevent machine from going to sleep automatically, but nothing helped.

Only screen goes black by timeout, but not the computer!

I've even tried from scratch:
1. On clean installed Win 7 I defined sleep-timeout as 2 minutes. Works.
2. Defined network shared folder. The computer didn't go to sleep until any file is opened, but when I close all the files it goes to sleep normally.
3. Joined the Homegroup... and that's all - even when I go to sleep no one of my computers won't! I had to manually push them to sleep, or to pull the network cord off - only in case when network is down (or all the devices are turned off) the computer will go to sleep.

A:Doesn't enter Sleep mode in idle with Homegroup

So, are there really no ideas?

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Windows 7 working fine on my Aspire pc 6 months; past few days, three problems have appeared;
won't enter sleep mode; the display turns black, but less than a minute later reappears showing same desktop programs running
after running an rkill/malwarebytes/superantispyware scan which was negative except for adware, I noticed 2 areas only of the display were flickering rapidly but were still visible; the trash can, and the up arrow on right end task bar which opens up the programs with messages, or just plain active; Windows update appears, flag appears if there's a message. when i click onto one of those program icons, they don't open up GUI
restart, the boot up is interrupted with a black background with 2 options; "Normal Windows 7 start", and "other options" with F8 or F10 showing repair, last safe start, etc. options for starting up. And, both those two options to select are flickering rapidly. if i select Windows Diagnostics, the result of that scan is everything working properly. If Normal start-up is selected, it does continue the normal boot up and works fine...but still won't go into sleep mode. and each re-start is the same; i have to select.
the only changes i recall are the rkill/malwarebytes/superantispyware scan, which i did just thinking good idea, as i'm going to change the Avira antivirus and the firewall freeware, for Norton Symantec 360. After running those scans, that's when i noticed the flickering and boot-up problem.

I did ins... Read more

A:Suddenly 7 won't enter Sleep mode; start-up freezes

Did you ever resolve the problem with Windows 7 not going into sleep mode?

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I just got a brand new HP Pavilion dm4t CTO notebook PC, and when I tried to put it into sleep mode, the system not only failed to go to sleep, it also failed to break the sleep operation when I attempted to "wake it up". This was when the computer was running on battery power; the computer has successfully gone to sleep when plugged in. The power plan tells the computer to go to sleep on lid close whether or not it is plugged in. What should happen is this:
* Display turns off
* Three to five seconds pass
* LEDs for Mute and Wireless turn off
* The round HP logo backlight on the lid turns off
* The hard drive (and fan, if spinning) stops spinning
* Upon opening the lid, everything turns back on and the system asks me to unlock my ID
* I/O devices respond normally

What happens is this:
* Display turns off
* LEDs for Mute and Wireless remain lit
* The round HP logo backlight remains lit
* The hard drive continues to spin. Not sure what the fan does as I haven't let it get to that point yet.
* Upon opening the lid, no status change occurs i.e. everything that was running keeps running and everything that was off remains off, as if the lid were never opened
* Input devices elicit no response

Similar problems were experienced with an HP Pavilion dv3 notebook PC running Windows 7 RTM (Vista upgrade using HP's discs). (The dv3 is close to being retired due to insurmountable hardware problems.)

To return my computer to working state, I have to po... Read more

A:New PC w/ native W7, but system failed to enter sleep mode

I'm bumping this topic because the situation has not improved.

It seems that if the computer is powered on (awake or asleep) when I remove the AC adapter, and then I try to put it into sleep mode while on battery power by closing the lid, the exact events I described in the first post (see "What happens is this:") occur. This is a fundamental flaw that should be fixed.

I have received only those updates that were applied automatically either by Windows Update, by HP Support Assistant, or by individual software items (Adobe Reader, Adobe Flash, Google Chrome, etc.). My BIOS is the same as it was when my computer arrived: F.15 (I believe it's the same as on HP's webpage).

I have installed the following software on my computer. Perhaps one of these applications is known to cause this problem?

- Microsoft Office Academic Professional 2010
- Trainz Railroad Simulator 12 by Auran
- Sony Vegas Pro 10.0e
- Google Chrome
- ChemDraw Pro by CambridgeSoft
- MiKTeX and TeXWorks (LaTeX typesetting)
- SynthFont MIDI mixer
- Anvil Studio MIDI composer
- Steam Client with Portal 2 and Garry's Mod
- iTunes x64
- aTube Catcher (YouTube downloader)
- Skype

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I am using lenovo G580-20150.
I know this problem have been opened a tread but the problem i dont' think it's same so i woud like to ask for some solution after listening to my problem.
I have been user of windows 8 and 8.1 for quite some time.
everything works fine for me for the windows that i currently using , windows 8.1.
including i can put in sleep and wake it as usual.
but ! since past few days i notice that my computer getting weird when i enter sleep mode (for example closing the lid)
it crash... it bsod.

And it occur since the day after i installed somekind of VPN software and wiFI sharing that my friend gave me.
After that day, i can't put my computer into sleep. whenever i do that it keep crash.

at first , i thought lenovo energy management that cause the prob
so i uninstalled... it still makes no different , still i can't put my computer to sleep.
after that i uninstalled the vpn and wifi sharing software, it still makes no different.
But i am very sure that the vpn and wifi sharing software cause the problem.

Because before this everything works fine until that two software comes to my computer. I really need someone that able to analysis the dmp file. TQ

I willing to learn and contribute if i were given the opportunity . tq

A:Driver Power State Failure after enter sleep mode

Hi Eric & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

0: kd> !irp ffffe00175b29e10
Irp is active with 3 stacks 2 is current (= 0xffffe00175b29f28)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe00177cc0050 00000000 fffff8025f7952d8-ffffe00173c59d60 Success Error Cancel pending
\Driver\tunnel nt!PopRequestCompletion
Args: 00015600 00000001 00000004 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe00173c59d60
Args: 00000000 00000000 00000000 00000000

Now, as we can see from the Dump file analysis, "tunnel.sys" has been blamed which is the Microsoft's Tunneling Driver but since it is a component of Windows, chance of it being the culprit is extremely low. This means your guess that the BSOD are caused by the VPN Software.

On checking the Drivers, I found the SoftEther VPN installed on your system. Please uninstall it from the system and see if the system still BSOD's or not.

Let me know how it goes ^_^.

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Hello, I recently started having a problem with my laptop where when I attempt to start it up I get an error message that says

LogonUI.exe - Bad Image
c:\Windows\system32\certCredProvider.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media etc.

I am able to exit out of this dialog box and im eventually able to log in and get on but it takes much longer than normal.

I also get the same errors but they have Chrome.exe, skytel.exe, AsScrPro.dll, and DirectConsolee.exe, as the bad image. And in the box it says that PowrPROF.dll is either not designed to run on windows or it contains etc.
I get the chrome.exe ones while im browsing the internet and they pop up like 5 at a time and are really annoying, but once I exit them I can go back to surfing.

This is probably related to my other problem which is that my laptop will not enter sleep mode when I close the lid. It just freezes with a black screen and I have to reboot.

I did a scan with Microsoft Security Essentials and it didn't find anything.

I'm running 64 bit Windows 7 Home Premium, and have an Asus G71GX-RX05 Laptop.

Thank you in advance for all of your help.

Also I attempted to do a system recovery but that wasn't successful. In fact I think I got more error messages after this :/

. I no longer get errors in chrome. But the other issues persist.

I was told to come here for help. Could someon... Read more

A:Startup Errors, Laptop wont enter sleep mode

you seem to have fallen through the cracks if you have not had a reply in 24hrs pm a mod with the link to your thread and ask them to look at the problem

in the device manager is there any yellow alongside of anything

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Hello, I recently started having a problem with my laptop where when I attempt to start it up I get an error message that says

LogonUI.exe - Bad Image
c:\Windows\system32\certCredProvider.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media etc.

I am able to exit out of this dialog box and im eventually able to log in and get on but it takes much longer than normal. This is probably related to my other problem which is that my laptop will not enter sleep mode when I close the lid. It just freezes with a black screen and I have to reboot.

I attempted to run GMER but I got an error message that made all my boxes on the right greyed out. So i just have the other dds log attached. The GMER error message said

C:\Windows\system32\config\system: The system cannot find the file specified.

Thank you in advance for all of your help.

Forgot some system info. I'm running Windows 7 Home Premium, and have an Asus G71GX-RX05 Laptop.

DDS (Ver_10-03-17.01) - NTFSX64
Run by Joe The Burninator at 14:32:19.77 on Thu 07/29/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6143.4609 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows... Read more

A:Startup Errors, Laptop wont enter sleep mode

Bump, please

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My Latitude E6410, running Windows 7 Enterprise (no service pack), freezes and needs to be rebooted when I select Sleep from the Shutdown menu or when it is scheduled to enter sleep mode (set by Power Options).   The screen goes blank, and it appears to be in sleep mode, but it is non-responsive to keyboard or mouse and will not come out of it.  I have to do a hard reboot to bring it back. 
However, the system does go into sleep mode and come out of properly when the battery gets very low and it automatically initiates sleep mode. 
I assume some software or driver is hanging up sleep mode, but  I can't isolate the source because there are no errors related to sleep mode in the System or Application event logs.  Is there a place to find errors or logs that may indicate where it is getting hung up? 

A:Sleep mode hangs

Try changing the Power Option setting for your HDD because there's a part there where HDD can turn off and that's causing this problem with your laptop. Please try and follow these steps.

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After replacing the LCD screen on my laptop, closing the lid will not force the system to sleep anymore. I ran a scan for new hardware and all drivers are up to date. I have checked all of the power setting and set them to sleep when the lid is closed. I have also check the advanced power settings. I have also replaced the screen hinges thinking there was something in there broken that may be preventing sleep mode from being triggered. I can force sleep by pushing the power button and all other commands so that's awesome but it is driving me crazy that it won't sleep by closing the lid. At this point I'm not sure if it is a hardware or software issue. Any advice would be greatly appreciated.

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My COMPAQ Presario (Sept, 2000) running XP (recently updated by the MSN site) will not go into Sleep mode. This was before and after the update. The mouse freezes and I cannot alt-shift-del to get to my running processes. I recently ran Adware, spybot and Mcafee Viruscan. No problems.
Any ideas?????????

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My Intel system hangs every time it goes into sleep mode and then has trouble rebooting.

I have run ever diagnostic test I can think of, have not upgraded BIOS or re-installed Vista. The system log reports no particular errors other than unscheduled shutdowns.



A:Vista hangs after sleep mode

Best advice I have for you is upgrade to win7. If thats not an option reinstall vista. If that don't work... Don't put your computer into sleep mode just shut it down

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I could really use some help!  I just did a clean install of Win 7 Ultimate and it seems like no matter what I do nothing works.
It just will not come out of sleep mode, I have to hold power button to reboot.  I am on an Alienware M17x R4 3rd Gen, updated to latest Bios, GTX 680M GPU, all drivers I believe are up to date.

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Hey all...
after solving my cpu overheating poblem by buying a new fan i now got another one...

i noticed that my system gets frequently stuck/hangs, requiring me to do a restart. it mostly when it's in sleep mode - it just wouldnt come out of it, sometimes restart wont even help and i have to completely cut the power and plug it back in.

i thought that it had to do with my GPU because it also happened while playing WATCH DOGS, and ever since that i cant manage to get the game working.

i stressed my gpu with FURmark and for 720p it got 2110 points which isnt high but i guess it's ok for my GPU...
my cpu temps are fine.

My current newly built PC:
CPU: AMD FX-Series 8350 Box 4 Ghz
MoBo: Gigabyte GA-990XA-UD3
RAM: Kingston HyperX Fury 8GB DDR3 1600MHz HX316C10F/8G
GPU: Radeon HD 6850 1GB
HDD: Western Digital Caviar Blue 1TB WD10EZEX
SSD DRIVE: Kingston V300 120GB SV300S37A/120G SSD
CPU FAN: Zalman CNPS9900a

some advice please...

A:frequent system hangs, especially while in sleep mode


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when i come out of sleep mode, my mouse hangs up so i have to reboot..help

i run xp

A:mouse hangs up when coming out of sleep mode

I had problems with my system freezing after coming out of sleep mode, so I just disabled it. You may have the same kind of problem, something with sleep mode and xp.

to disable this:

click start,control panel
click on the power options
set system stand by to never
set system hybernate to never

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My WINDOWS 7 PRO LAPTOP, a VOSTRO 3560 model, had a motherboard replacement with an original DELL motherboard P/N PYFNX.  However, it can't select a sleep mode or hibernate since the repair.  In addition, I can't connect it to an external monitor. 
Any ideas how to overcome these issues?
Thank you -

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My WINDOWS 7 PRO LAPTOP, a VOSTRO 3560 model, had a motherboard replacement with an original DELL motherboard P/N PYFNX.  However, it can't select a sleep mode or hibernate since the repair.  In addition, I can't connect it to an external monitor. 
Any ideas how to overcome these issues?
Thank you -

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Hi there.

I've recently built a new computer, and have been having some problems shutting it down. The computer shuts down fine if I don't put it into sleep mode, but as soon as I put it to sleep, the next time I wake it up and shut it down, it hangs on the shutting down screen.

I'm using a gigabyte z77 ud3h motherboard, and have had some problems with the usb ports so far, with certain ports being fussy about what I plug into them even though I've installed and updated all the drivers. Although I've got the usb devices I need working now, the shutdown issue still persists.

Any help would be greatly appreciated, thanks

A:Windows 7 hangs on shutdown screen after being in sleep mode

Hi and Welcome to TSF!

Go to Start > Type CMD > Right Click on Command Prompt and press Run as Admin. > Type: SFC /scannow

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As the topic says! My laptop had its HDD die, and replaced with a new, I erased the 32 GB samsung M.2 SSD cache drive, installed Win 8.1 and re-registered windows with key from BIOS. Updated all drivers, BIOS etc.
Now, I've updated to Windows 10. Installed latest Intel Rapid Storage drivers, and acceleration seems to be working again on regular startup. After upgrade, ran windows update for everything, ran through all Power options, even tried 'powercfg /h off' but to no avail.
When I set the laptop to Sleep/Standby mode, it shuts down the screen etc. as it should when entering sleep mode normally, but almost immidiately after turning off screen etc, the HDD (or SSD, i can't tell) is 100 % active for a loong while (1 minute or more) - sometimes with full fan speed- before the laptop is finished entering sleep mode. It's as if it still uses hibernation mode, writing to the hiberfile on the HDD, and not using the SSD.
How can i get the speedy sleep-mode from windows 7/8.1, where it enters and leaves sleep state almost immidiately?
Cheers, Gabriel Hansen

A:After windows 10 upgrade, Vostro 3460 wont enter correct sleep mode, proceeds to hibernation

There is a well-hidden file named "Hiberfil.sys", in C:\. Without it, the computer cannot hibernate. To see it...
(1) Open File Explorer to C:\
(2) Click the "View" tab, & then the "Options" button at right.
      Folder Options opens.
(3) At its View tab, uncheck "Hide protected operating system files".
     Put the check back in when done.

The file is over 3 GBs for me...

When "PowerCfg /H OFF" is issued, the hibernate file is immediately deleted...

It is immediately created again by issuing "PowerCfg /H ON", which you should do. Windows wants to hibernate after a period of sleep, even if you haven't yourself clicked to hibernate. It is set to do so at...
(1) R-Clk Power icon in Tray, & select "Power Options".
(2) Click "Change plan settings".
(3) Click "Change advanced power settings".

You have proven you don't have a hibernate problem by having the computer sleep w/o a Hiberfil.sys.
My HDD spins to sleep in a few seconds after the screen goes black (whether or not I've got a Hiberfil.sys). Sleep doesn't write to a file (until enough time has passed), but it does write to RAM. Do you have Support Assist? Open it, click Checkup, & have it do a System Scan - of the memory, especially. Also, check its System History for any recent trouble.

Also, better have it scan the hard drive. I don... Read more

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I have an issue with my Lenovo Yoga 90013ISK (with Windows 10).The laptop goes into sleep mode after about 2 minutes if i do nothing on the laptop. (If i listen to music or watch a video, it does not go into sleep mode)It also only happens, if i wake the laptop up from the sleep mode. (If i shut it down and restart afterwards, it will not go into sleep mode) I updated all drivers and also tried to adjust all settings in the powermanagement-module, but nothing changes.

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I have a Yoga Pro 2. i7, 512 GB harddrive(the most expensive one).  The computer will not wake up from sleep mode. I have tried modifying the sleep settings. I have updated all the drivers(this laptop is less than 2 weeks old). If I use the settings on the laptop or if I close the lid, it goes into sleep mode. But Nothiong I do short of doing a hard restart will bring if out of sleep. Does anyone have any suggestions to overcome this.  Thanks. 


Go to Solution.

A:Yoga Pro 2 Sleep Mode

So I just updated the non essential microsoft updates, and sleep mode seems to work again.... If anyone is having this issue try this to see it if helps. 

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Hey everyone! I have a two year old Compaq Presario F756NR laptop which used to be quite speedy when starting up, but now I find myself stuck at the Compaq boot screen for quite a while before Windows loads. If I put my laptop into hibernate, the laptop just hangs at the boot screen and I have to reboot it in order for it to start. If I put it into sleep mode (which I only do on accident now :/), there is no way for my laptop to resume except for removing the battery (holding down the power button will not shut it off in this case).

Where should I go from here? My brother assisted me in updating the BIOS, but it didn't do much. I've tried other operating systems, but they don't affect the boot time. Would it be best to wipe my computer or is there something less drastic?

I have to admit, I'm quite clumsy... I have ran into doorways before while holding my laptop. :/ This has led to the slow failure of my CD/DVD drive so I cannot re-install Windows through that. (My USB ports are all fully functional, though.) Am I just slowly destroying my laptop with my lack of coordination?

Thanks everyone!

A:Boot time getting slow... hangs on hibernation and sleep mode

Lets diagnose and solve
Try clean boot
No does not hang
Follow instructions
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Yes hangs

Try in safe mode and report back

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Hi,My Yoga 910 is set to fall into sleep mode after a few minutes or when closing the lid - it doesn't in both.I closed every open window, exit every program on the taskbar corner, unplugged the mouse and all USB ports, got into airplane mode and canceled battery saving mode and yet it does not work.The laptop was formatted and the problem did not go away.You can see in the pictures what's still on.Thanks.

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When my Lenovo Yoga 920 is in sleep mode I have two problems which are probably related.  The bluetooth doesn't turn off. All my devices will stay connected to the bluetooth. This can be really annoying because when I need to use a bluetooth device it will connect to my laptop which is not in use before I can get it to connect with my phone or other device.  The other problem is my battery drains too fast when in sleep mode. With my other laptops you could hardly see the battery drain. And this one it drains like 10 percent a day in sleep mode. I am sure the bluetooth probems is mostly to blame.  Is there any way to turn this feature off? When I shut the lid and it goes to sleep, I want it to be fully asleep.

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My 14" Yoga (non-pro) seems to jump out of sleep mode whenever I put it into sleep mode. This even happens when the Yoga has been folded up and put in by bag, giving a high chance of damaging the laptop or even causing other kinds of damage. Currently I'm working around it by putting it into Hibernate (which, I admit, is also pretty fast). But that's obviously not a nice workaround. Does anybody know how to fix this? I tried to find out what causes the event but the system logs are rather strange: I do get: The system has returned from a low power state.Sleep Time: ?2016?-?07?-?23T21:07:12.012475900ZWake Time: ?2016?-?07?-?23T21:07:21.793067400ZWake Source: Power Button But I certainly haven't touched the power button, and it seem to be working fine otherwise.

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Occasionally during Sleep Mode, the laptop restarts for unknown reasons. But I just noticed that it has restarted when I log in.I'm not sure whether this is caused by background updates of Windows 10, because I don't see a screen with updating or anything. AFAIK, the random restarts happened when the laptop ran on battery mode, but maybe that happens by accident.I already configured in Energy Manager that the hard disk never gets turned off, but that apparently doesn't work. What suggestions do you have to solve this random restart issue, without disabling sleep mode after X minutes?

A:Yoga 910 sometimes restarts during sleep mode

Windows will not update while in sleep mode, since your system is effectively turned off, so that is not the issue. Normally when you system is in sleep mode for a while, it eventually goes into hibernation (writes the data from memory to the hard drive) and shuts off.   This is to preserve the battery, and to prevent data loss should the battery die. The data is written to a hidden file on the root of the C:\ drive called hiberfil.sys, which is usually pretty large, about 6GB or so, and sometimes that file gets corrupted, and cannot be read when you try to resume, and thus the laptop reboot since it has no saved state from which to resume.     To fix that problem, you need to disable hibernation, and then re-enable it by following the steps below.. Disable/re-enable hibernationRight Click on Start and select Command Prompt (Admin)In the Command Prompt (Admin) window, type:  powercfg.exe /h offIt will take a minute or so for the command prompt to return as it deletes the existing hiberfil.sys fileOnce the prompt returns, type: powercfg.exe /h onThe prompt should almost immediately return, and the new hiberfil.sys file has been created.Close the Command Prompt (Admin) window Hope that helps. Cheers,

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I have an issue with my Yoga 900 not reacting when putting it into sleep mode. I have tried chaning my sleep and wake up settings and the laptop is supposed to wake up upon use of the keyboard or mouse, but nothing happens. Also hitting the power button doesn't help. The only solution is a hard reset.This is particularly annoying when the computer goes into sleep automatically. Does anyone else have this problem? Any ideas for a solution? 

A:Yoga 900 - Sleep mode issue

I just bought a Yoga as well and seeing similar issues. Anyone knows why sleep mode not working properly. Is it a windows issue or a yoga laptop issue?

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I've always used sleep mode at night and quite frankly most of the time instead of shutting down my yoga. I know thats not good after reading some here but wanted to share history in case that has something to do with problem.Typically at night or when leaving office or just going to be off computer for a while I'll close the lid (which is set for sleep mode) and when I return I open it up, enter my password and I'm right where i left off. I have multiple spreadsheets or power points open so it's easier than shutting those down every time or even at night. But since yesterday, when I open it back up, it has shut down and has to start up from "off" vs sleep. All things open have to be recovered (xls, docs, ppt, etc) and chrome says it has shut down unexpectedly and asks if I want to restore tabs, etc.What is causing this change and how can I troubleshoot it and fix it?Help much appreciated.

A:Yoga 13 Shuts down when in sleep mode...

hi juniorgolf18,
Welcome to Lenovo Community Forums!
Can you try checking under

Control Panel / Hardware and sound / Power Option
Click on change plan settings on your selected Power Plan
Click on change advanced settings

Now on this window look for Sleep and open it up.
Look for "Allow hybrid sleep"
Make sure that it is on and save changes
Check and let me know if that works.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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my yoga 900 would not power up.  research found that the issue is a conflict between malware and windows 10.  The recommended fix was to hold the unit horizontally and press on the power button.  it worked! Question is - has this happened to you, and if so, how often?   

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How can I keep my Yoga 700 from going into sleep mode so quickly.I need to keep touching or clicking the sreen to keep it awake.  I understand the battery drain issue, but the sleep mode is triggered within just a few seconds.  Any suggestions?

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